q final phd

8/7/2019 Q Final Phd

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Q.2 Please rate the following risks on the basis of two risk assessment parameters:

S. No. Probability of Occurrences Severity or Consequences

Risk Description Low Moderate

Low

Moderate Moderate

High

High Low Moderate

Low

Moderate Moderate

High

High

Rtd1 Unanticipated Or Volatile

Customer demand

Key Customer Churn

Very demanding lead times

Very demanding fill rates

Poor financial condition ofcustomers

Seasonal swings in Demand

Swings in order pattern

Forecast Error

Any other(Please specify)

Rts1 Suppliers financially

unsound/sudden supplier

bankruptcy

Suppliers have quality

problems

Supplier market

imperfections

Key supplier fail to generatecost reduction

Supply shortages

Poor adherence to supplyschedule

Sudden increase in purchase

prices

Suppliers are not followingethical standards

Suppliers are not awe are

with legal issues



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Rtc1 Poor inventory control

Improper cost control

Failure of risk exposuremechanism

Poor financial control

Any other(Please specify

)

Rtp1 Labor strikes

Brian Drain

Insufficiency of production

capacity

Lack of adequate quality

and accuracy proceduresLack of back up systems

Lack of adequate processesto deal with

compliances/lawsits

Improper integration of

business processes


)Rte1 Fluctuations in interest rates

Fluctuations in exchangerates

Fierce competition

Changes in political

environment

Rapid changes intechnology

Industrial regulation

Insufficient public utilitysupply

Industrial unrest/war

Terrorist attack

Natural disasters


Rtr1 Partners self


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interest/Opportunistic

behavior

Partners distortedinformation

Partners distrust

Unfair distribution of

benefits among partners

Leakages of corecompetencies/ techniques

Failure to supply chaindelegation

Rtl1 Inbound logistics failure

Outbound logistics failureImproper selection ofLogistics service provider

Supply delays by LSP

Tight port security checks


Rti1 Information security risks

Virus/worms

IT System breakdownErroneous or poor qualityinformation



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Q2. To what extent your firm has been influenced by following risks in last three years?

S.no Risks 1 2 3 4 5 6 7 NA

D1 Unanticipated or volatile customer

demandD2 Key customer ??

D3 Seasonal swings( unpredictable) in

demand

D4 Very demanding lead times

D5 Very demanding fill rates

D6 Deterioration or bankruptcy of

customers financial conditions

D7 Lack of customers relationshipmanagement

S.no Risks 1 2 3 4 5 6 7 NA

S1 Supply base is financially unsound/sudden supplier bankruptcy

S2 Long supplier lead times

S3 Experience of quality issues withsuppliers

S4 Poor adherence to supply schedule

S5 Capacity shortages in supply

networks

S6 Sudden increase in purchase prices

S7 Improper selection of supplier

S8 Supplier not ?? ethical standard

revealed publically

S.no Risks 1 2 3 4 5 6 7 NA

C1 Poor inventory control( robust andreliable)

C2 Improper cost control

C3 Failure of risk response mechanismC4 Poor financial control( credit)


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C5 Breach of IRR

S.no Risks 1 2 3 4 5 6 7 NA

P1 Failure of IT and software systems

P2 Labour strikes and brain drain

P3 Inefficiency in production capacity

P4 Lack of adequate quality and

accuracy check processesP5 Lack of backup systems

P6 Lack of adequate processes to dealwith regulatory compliances/

lawsuits

P7 Improper integration of businessprocesses

S.no Risks 1 2 3 4 5 6 7 NA

E1 Changes in economic factors like

interest rates, exchange rates,

cyclical fluctuations

E2 Market risks

E3 Changes in political environment/

government interestsE4 Industrial regulations and

limitations

E5 Rapid changes in technology /technological innovations

E6 Insufficient public and utility supply

E7 Industrial unrest/ war/ terrorism

E8 Natural disasters/ diseases


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S.no Risks 1 2 3 4 5 6 7 NA

R1 Partners self interest behavior/

opportunisticR2 Partners distorted information

R3 Partners distrust

R4 Unfair distribution of benefits

among partners

R5 Leakage of core competencies andtechniques

R6 Failure to supply chain delegations

S.no Risks 1 2 3 4 5 6 7 NA

St1 Inaccuracy of strategic plan

St2 Inconsistency of strategic goal of

supply chain members

St3 Failure of strategic investment

S.no Risks 1 2 3 4 5 6 7 NA

L1 Inbound logistics failure

L2 Out bound logistics failure

L3 Improper selection of LSP

L4 Poor infrastructureL5 Inefficient LSPs

S.no Risks 1 2 3 4 5 6 7 NA

I1 Data security

I2


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Q3. To what extent the following factors may have been the causes of risks in your supply chain?

Q4. Please rate what is your principal source of intelligence on inherent risks in the supply chain department?

Source 1 2 3 4 5 6 7 NAMedia

Industry relevant publications

Other members of supply chain

Jointly efforts

Q5. What parameters do you use to evaluate risks in your supply chain?

Parameter Yes No

Likelihood or probability

Business impact or negative consequence

Scope(short or long term)

Speed of risks

Recovery time

Q6. Evaluate the following supply chain performance indicators compared to your major competitor

Performance indicator 1 2 3 4 5 6 7 NA

Cost

Duality

Order fill capacity

Delivery dependability

Delivery speed

Customer ??Others (please specify)

Q7. Please rate how often the following processes/ tool/ techniques are being used in your organization to supplier supply chain risk analysis.

Process/ tool/ technique 1 2 3 4 5 6 7 NASupply chain risk mapping


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Critical path analysis

Process mapping

Brain storming ( management ??)

?? planning

Likelihood/ impact analysis

Six sigma method

FMEA

HAZOP hazard & operating studies

Better and frequent communicationwith suppliers

Q8. What are the key activities/ practices undertaken by your organizations supply chain functions in managing risks?

1. Strategically position excess resources1 2 3 4 5 6 7 NA

Maintain excess productioncapacity

Maintain excess storage capacity

Maintain excess transport capacity

Increase stock piling/ bufferinventory

2. SC planning and collaboration1 2 3 4 5 6 7 NA

Supplier qualification/ auditing

supplier performanceRisk reporting and governance (

risk enumeration, severity analysisand contingency planning)

Relationship management and

planning

Supply chain education andresource management training

Cross functional planning atpartners location


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Demand/ supply forecast reviews

Weekly teleconferencing or meeting

on potential new risk

Reviewing contractual

arrangementsImplementing business continuity

plans

Defined ?? network protocol

Daily status meetings

??

3. Disruption discovery visibility1 2 3 4 5 6 7 NA

Risk monitoring systems

Inventory visibility systems

Event management systems

Predictive analysis modeling tools

Command group to analyze end to

end supply chain operations

4. Supply chain redesign1 2 3 4 5 6 7 NA

Network redesign

Product/ process redesign

Q. Please rate how often following supply chain risk management practices are adopted in your organization?

Avoinding unreliable suppliers

Avoiding suppliers in politically unstable regions

Avoiding suppliers in geologically unstable regions


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Localized sourcing

Dual sourcing

Multiple sourcing

Imposing contractual obligations on suppliers

Joint planning with suppliers

Maintaining excess production capacity

Maintaining excess storage capacity

Maintaining excess transportation capacity

Maintaining excess buffer inventory

Agreegating demand across customers

Dynamic pricing

Product management strategies

Postponement of final assembly or packaging

Insurance against losses

Q9. Who in your organization is ultimately accountable for managing risks in the SC?


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CEO

CFO

CRO

CPO

COOConcerned person

Not clearly defined

Other

Q10. Which of the following would you say best describes the current stage of development of your organizations SCRM strategy framework?

Undeveloped

Formalized

Established

Embedded

Optimized

Q11. Which of the following would you say have been the prime drivers for the implementation of SCRM in your organization?

Driver 1 2 3 4 5 6 7 NA

Corporate governance

Regulatory pressures

Customer pressures

Impact and credit crunch and

economic downturn

Best practicesSocial groups/ NGO pressures

CEO impetus

Improved performance

?? ISO & other Int. standard

Others( please specify)

Q12. To what extent risk management influences the way supply chains are designed or operated in practice?


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Very significantly

Significantly

Partially

Very little

Q13. To what extent do you understand the SC of your suppliers and customers and how these impact your operation?

We have a complete understanding of our suppliers and

customers supply chain and where they impact ouroperations

We do not have complete understanding

Others

Q14. How has your organization shared its expectations on standards and BCM with other partners?

Not well

Partially

Greatly

Q.15 What metrics does your organization have in place to measure the effectiveness of general SCRM strategies?

???????????????????????????

Q. 16 What processes have customers used to evaluate the effectiveness of your SCRM techniques and BCM preparations?

Q. 17 Within which organization function do you work?

Procurement

Production

Supply chain

Risk

Finance

Q. 18 Please make additional comments or organizational incidents, if any, regarding the management risks in supply chain. Your comments will

be considered with others and the content will be recorded anonymously.


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Q.3 Please rate the following risks on the basis of two risk assessment parameters:

S.No.

Probability of Occurrences Severity or Consequences

Risk Description Low Moderate

Low

Moderate Moderate

High

High Low Moderate

Low

Moderate Moderate

High

High

Rtd1 Unanticipated Or Volatile


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Customer demand

Key Customer Churn

Very demanding lead times

Very demanding fill rates

Poor financial condition ofcustomers

Seasonal swings in Demand

Swings in order pattern

Forecast Error


)

Rts1 Suppliers financially

unsound/sudden supplierbankruptcy

Suppliers have qualityproblems

Supplier marketimperfections

Key supplier fail to generatecost reduction

Supply shortagesPoor adherence to supply

schedule

Sudden increase in purchaseprices

Suppliers are not following

ethical standards

Suppliers are not awe arewith legal issues


Rtc1 Poor inventory control

Improper cost control

Failure of risk exposure

mechanism

Poor financial control


)


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Rtp1 Labor strikes

Brian Drain

Insufficiency of productioncapacity

Lack of adequate quality andaccuracy procedures

Lack of back up systems

Lack of adequate processes

to deal with

compliances/lawsits

Improper integration ofbusiness processes


Rte1 Fluctuations in interest rates

Fluctuations in exchange

rates

Fierce competition

Changes in politicalenvironment

Rapid changes in technology

Industrial regulation

Insufficient public utilitysupply

Industrial unrest/war

Terrorist attack

Natural disasters


Rtr1 Partners selfinterest/Opportunisticbehavior

Partners distorted

information

Partners distrust

Unfair distribution of benefitsamong partners

Leakages of core


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competencies/ techniques

Failure to supply chain

delegation

Rtl1 Inbound logistics failure

Outbound logistics failureImproper selection of

Logistics service provider

Supply delays by LSP

Tight port security checks


Rti1 Information security risks

Virus/worms

IT System breakdownErroneous or poor quality

information


Q.4 Please state how strongly you agree or disagree with following statements in relation to your organizations supply chain.

S. No. Statement Description Strongly

Agree

Agree Neutral Disagree Strongly

Disagree

N/A

If Delivery lead time increases demand uncertainty alsoincreases

If Delivery lead time range increases demand uncertainty also

increases

If Delivery timing accuracy increases demand uncertaintyalso increases

If Delivery frequency increases demand uncertainty also

increasesHandling characteristics increases demand uncertainty alsoincreases

Storage characteristics increases demand uncertainty alsoincreases

If Customer locations increases demand uncertainty alsoincreases

If Delivery distance increases demand uncertainty also

increases


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If No. of echelons from end customer increases demand

uncertainty also increases

High product value increases demand uncertainty alsoincreases

Short product life cycle increases demand uncertainty alsoincreases

Stage of product life cycle increases demand uncertainty alsoincreases

If distance of decoupling point from end customer increases

demand uncertainty also increases

If no. of suppliers increases supply uncertainty also increases

If supplier lead time supply uncertainty also increases

If supplier lead time range supply uncertainty also increasesIf supplier delivery accuracy supply uncertainty alsoincreases

If supplier delivery frequency increases supply uncertainty

also increases

If supplier delivery distance increases supply uncertainty also

increases

If supplier delivery distance range increases supply

uncertainty also increases

If no. of bought out components supply uncertainty also

increases

If no. of bought out components process uncertainty also

increases

If product variety increases process uncertainty also increases

If length of product life cycle increases process uncertaintyalso increases

If manufacturing lead time increases process uncertainty also

increasesIf no. of level of BOM increases process uncertainty alsoincreases

Product process type influences process uncertainty

If customer base increases control uncertainty also increases

If customer locations increases control uncertainty also

increases


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If no. of bought out components increases control uncertainty

also increases

If. No. of suppliers increases control uncertainty alsoincreases

If product variety increases control uncertainty also increasesIf manufacturing lead time increases control uncertainty also

increases

Please state how strongly you agree or disagree with following statements in relation to your organizations supply chain

Globalization has increased the length of inbound supplychain

Globalization has increased the length of outbound supply

chain

Lengthening of our supply has increased supply chain risks

Over recent years supply base has been reduced

Reducing our supply base has increased supply chain risks

Over recent years our inventory holdings has been reduced

Reducing our inventory holdings has increased supply chain

risks

Over recent years our production has been centralized

Centralization of production has increased supply chain risks

Over recent years our distribution has been centralized

Centralization of distribution has increased supply chain risks

Over the recent years we have outsourced operations in oursupply chain

Outsourcing of supply chain operations has increased supply

chain risks

Q. Which of the following would you say best describes

Supply Chain Risk Management Practices: Questionnaire issues and scoring:


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Q1. Do you believe that there is inherent risk in your supply chain?

Yes

No

Dont know

Q. What do you as major risks within your supply chain in coming three years? Please rank following risks in your organizations supply chain.

S.No. Risk Type Rank

Increased volatile demand

Short product introduction windows

Physical incidents impacting own facilitiesPhysical incidents impacting suppliers facilities

Financial failure of supplier

Quality failure at supplier leading to products recalls

Suppliers unethical standards revealed publicly

Data security and IT incidents

War, Terrorism and geopolitical concerns

Litigations with supplier

Breach of Intellectual property rightsRegulatory concerns

Failure of service provisions by outsourcing partner

Other risks

Q. How familiar are you with what is meant by and involved with implementing Supply chain Risk Management(SCRM)

(a) Never heard of it (b) Heard it only (c) Not very familiar (d) Fairly familiar (e) Very familiar

Q. To what extent do you anticipate your organization increasing the number of products and services offshore from your location in next three

years?

(a) Very significant increase

(b) Significantly increase

(c) Some increase


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(d) Some change

(e) Some reduction

(f) Not applicable

Q. How often are supply chain risks are indentified and evaluated?

(a) Every year (b) Every six months (c) Every three months (d) Every months (e) Other period

Q. What time horizon is considered when supply chain risks are reviewed?

(a) 1 year (b) 2 years (c) 3 years (c) 5 years (d) Open

Q. How is the board of directors informed about risks?

Separate risk reporting Risk reporting part of general reporting other reporting

Q. Is risk management linked to business planning?

Direct integration of figures No direct integration of figures No link to business planning systems

Q.Who is responsible for your risk management?

Board of directors Internal audit Designated risk officer Head of accounting office Controlling function Staff of business units other

Q. How are the practices of your risk management disseminated?

Risk management manual General procedural manual Controlling manual other

Q. How are your supply chain risks are indentified and evaluated?

By management alone By management together with functions By internal audit By workshop with other supply chain members

Enquires by questionnaire and checklists other way

Q. What kinf of software do you use for your risk management?

Standard office software Standard business management software Special risk management software In- house software other software


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Q. How has your organization shared its expectations on standards of supply chain risk management and business continuity management with

suppliers?

Published a specific procurement business continuity policy

Communicated procurement standards associated with business conituity management to suppliers

Integrated an evaluation of business conituity management to supplier performance evaluation and selection.

Integrated an evaluation of business continuity management to supplier audits

Requested copies of supplierss corporate business continuity management policies.

Requested copies of suppliers site business continuity management plans.

Other

Q. How effective was your plan when implemented in practice?

Very effective in responding to all aspects of the incidents

Partially effective in responding to some aspects of the incidents

Very little help in responding to the incidents

Not applicable

Q. What metrices does your organization have in place to measure the effectiveness of your supply chain risk management strategies?

No. of times business continuity plans successfully invoked

Percentages of facilities with upto date business continuity plans in place.

No. of audits of supply chain resillence completed

Total cost of quality

Total cost of related insurance claims

Total cost of incidents


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2 Embedded- Integrated processes implemented across the organization and embedded with

business planning systems

3 Established Formal and consistent processes established across the organization

4 Formalized Basic frameworks and processes being implemented in parts of the

organization with inconsistent results5 Undeveloped Organization aware of risks but no structured responses implemented.

6 Worst condition organizations are not aware of risks

q final phd

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