Source: GMC Software Technology, 2013

Only 19%

…of consumers strongly believe that banks understand how to deliver a good customer experience.

Source: comScore, 2013

15%…estimated growth in desktop-based Web sales in November and December 13.

Source: Gartner, 2013

82%…of all smartphones sold in Q3 2013 had Android operating systems.

Source: South Africa Social Security Agency, 2013

8%…growth in South Africa’s banked population since 2012.

Source: F-Secure, Mobile Threat Report, Q3 2013

97%…of all malware targets Android.

Source: Sallie Mae, Upromise, 2013

81%

…of Millennials say they will shop online to save time, making them the group most likely to do so.

Source: Accenture, 2013

The increase in online car loans in the past 12 months.

36%

Consumers pay less than

Source: Bretton Woods, Inc., Analysis of

General Purpose Reloadable Cards, 2013

$7.50…to use a prepaid card as a primary payment tool each month.

Source: Ipsos Mori, 2013

48%…of European consumers don’t feel valued as a customer by their banks.

Source: Deloitte, Annual Holiday Survey, 2013

63%…of tablet owners plan to use their device for holiday shopping in 2013.