purpose structure and functions of a human resource human resource department provides key functions...
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PURPOSE STRUCTURE AND FUNCTIONS OF A HUMAN RESOURCE
• Human Resource department provides
key functions within an organization.
• Human Resource management exists to
ensure organizations have the right
people at the right job.
ACTIVITY
• What are the function of Human
Resource department?
ANSWER
• Recruit suitable worker
• Ensure the workers receive appropriate training
• Establish systems for compensation and
rewarding employees.
• Assist heads of department keep their
subordinate free from injury.
• Design and implement appropriate disciplinary
systems so workers will follow.
SIZE OF ORGANIZATION
• The larger the organization in terms of number of employees,
the more likely to have more than 1 human resource
department.
• As long, the companies has staff, the HR will exist.
• Every head of department or manager need to ensure that he
has the worker he needs, worker with the right skills and who
are willing to work.
• Once the organization gets larger, the recruitments, training
and record keeping may become to heavy for the HR hence
the job will be given to the specialist.
OWNERSHIP OF THE COMPANY
• Multinational companies and joint venture
with foreign partners can be expected to
need a Human Resource department from
the local to provide input and knowledge
in the areas of industrial relations and
labor.
PHILOSOPHY OF TOP MANAGEMENT
Small company Head of Departments/ All
Manager
Medium- sized company Administration Department
Large sized - company Human Resource Manager
Very large – company HR Department, Training
Department and Industrial
Relations Department
HUMAN RESOURCE MANAGEMENT AS A SHARED FUNCTION
• Human resource professional will plan and establish systems which
will allow the managers to make best use of their subordinates.
• HR professional will advise and train managers on how to utilize
their subordinates in order to achieve the department objectives.
• For various functions in HR, it should be clarified whether the HR
officer or the department head would take charge.
• Dealing with disciplinary and performances issue is another conflict
between HR officer and department head. Most HOD, feels
uncomfortable dealing with discipline matters they rather pass to HR
Manager.
CAREERS IN HRM• You can possibly start as a clerk in a HRM and be promoted to an
Executive position and into management.
• Young Degree graduates can apply to Executive level. If
graduates from different field and if they are willing to learn fast
and they have a good communication skills they can try to apply.
• The best know programmes offered for HRM is Certificate and
Diploma in Human Resource Management offered by Human
Resource Management (MIHRM).
• Executive in HR management position who wants a promotion
need to develop a broad understanding of the whole function.
• One way to do is to spend some time as a supervisor and
understand what the manager goes through.
SKILLS FOR HR SPECIALIST
• Everything is computerised hence the HR
specialist needs to use suitable software
packages that can provide information efficiently.
SOFTWARE • Databases systems for personnel records which
allow for easy updating of information
• Payroll system
• Intranet
• Attendance tracking system
• E-learning program.
• Tracking of performance output.
• Monitoring of computer usage
DISADVANTAGE OF HR SPECIALIST
• Lack of training in quantitative methods.
• Some people believe objectivity is inappropriate
for HR management.
DRAWBACK OF HR FUNCTION
• When selecting applicant for a job, should the HR manager give priority to
a candidate recommended by the CEO?
• Is it right for a organization to have CCTV including in restrooms?
• Should a training manager accept any payments or gift from a training
center in return agreeing to send company employers to the program the
center is conducting?
• Is it fair to retrench non-executive staff so the organization can pay bonus
to the senior management?
• Is it fair to deduct EPF contribution from the employees salary and not
submit to the Fund?
• Is it fair to have foreign workers but have not granted them with permit?
PERSONAL QUALITIESCommunication Skills
Ability to bring about change
IT Savvy
Numerate and able to analyze data
Ability to understand the business contact
High ethical standards
FUTURE OF HR• Use technology to save time
• Introduce systems which encourage upgrading of
skills at all levels within the organization
• Train heads of department on how to manage
highly skilled knowledge workers.
• Train head of department on how to appreciate
the variety of working styles.
• Source and find ways to retain talent employees.
FUNCTION OF THE HUMAN RESOURCE DEPARTMENT
• Employment• Training and Development• Payment/ Reward System• Health and Safety• Employee Service/ Welfare• Productivity Improvement Schemes• Industrial Relations
EMPLOYMENT
• Human Resource Planning
• Recruitment
• Establishing career movement policies
including transfers and promotions
• Setting policies and administering
disciplinary
• Terminating employees
TRAINING AND DEVELOPING
• Holding induction programmes
• Providing Skills training
• Organizing supervisory and
management development
programmes
• Establishing and administering
performance management and
appraisal systems.
PAYMENT AND REWARD SYSTEM
• Developing a wage structure
• Establishing incentive schemes
• Preparing information for payroll
preparation
• Advising on benefits
HEALTH AND SAFETY
• Organizing safety programmes
• Establishing wellness programmes
• Accident investigation
• Provision of health services
• Establishing programmes to prevent
sexual harassment and violence
EMPLOYEE SERVICE/WELFARE
• Overseeing canteen facilities
• Provision of transport
• Provision of recreation facilities
• Counseling
PRODUCTIVITY IMPROVEMENT
• Establishing and maintaining quality
improvement initiatives including the
introduction and implementation of
ISP programmes, suggestion
schemes, team problem solving
activities.
INDUSTRIAL RELATIONS
• Grievance handling
• Relations with trade union
representatives
• Collective bargaining negotiations
• Preparing contingency plans for strike
action
MINISTRY OF HR• Vision to be leader in development and management of a world class
workforce.
• Designed and implemented a number of programmed to upgrade
quality workforce in the country and improve work life balance.
• Ministry has establish childcare centers for their employees.
• Offers online recruitment agency to jobseeker and its know Job
Malaysia.
• Ministry makes special efforts to find suitable job for physical
handicaps.
• Ministry promotes a programme to encourage highly skilled
Malaysians working overseas to return to the country.
SUMMARY
• Human Resource management is steadily becoming
recognized as essential for organizational success.
• Human Resource management is the development and
implementation of systems in an organization design to
attract, develop and retain a high performing workforce
• Not all organization have a dedicated HR management
department in which case either the office of the CEO will
be responsible for the function.
EXERCISE
• Explain in details the requirement of Human Resource Management?