human resource management lecture-42. staffing hrm functions employee & labor relations safety...
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Human Resource Human Resource ManagementManagement
Lecture-42
Staffing
HRMFUNCTIONS
Employee& Labor
Relations
Safety &Health
Compensation& Benefits
Human Resource
Development
Training & Development
Orientation Training
Topics covered in employee Orientation
program
Introduction
Job Duties
Organizational Issues
Employee Benefits
Training
A process whereby people acquire
capabilities to aid in the achievement of
organizational goals.
“The Peach was once a bitter almond; cauliflower
is nothing but cabbage with a college education”
Phases of Training
1.Needs assessment
a)“What’s the issue?”
2.Design of training
a)“What content will address it?”
3. Delivery of traininga) “How will the training be
given?”4. Evaluation
a) “How will we know its effect?”b)“Did it work?”
Training Methods
Lecture
Case method
Simulations
Internships
Mentoring
Discussions
Games
Role playing
Computer-based
Video training
Workplace TrainingMethods
IndividualizedIndividualized
Off-the-JobOff-the-JobOn-the-JobOn-the-Job
Transfer of TrainingTransfer of Training
From Classroom To Job
Learning Principles
Participation
Repetition
Relevance
Transference
Feedback
RememberRememberHearHear & seeHear, see, & do
Improves remembering
Human Resource Development
(HRD)
Training is part of HRD.
Training & Development
Organization Development
Career Development
HRD
Training for the present,
Educating for the future,
Developing to lead.
Training vs. DevelopmentTraining vs. Development
Training
Development
Current Jobs
Future Jobs
CareerCareer
Performance
Performance =A*E*SA: AbilityE: EffortS: Organizational Support
Why Do We Care?
OpportunityMotivation
Performance = f (Ability, Motivation, Opportunity)
Ability
PERFORMANCE
Performance Appraisal
The ongoing process of evaluating and managing
both the behavior and outcomes in the workplace.
What’s in performance
evaluation system?
Organization...Organization...
•WHYWHY is performance is performance measured? (use)measured? (use)
•WHATWHAT is measured? is measured? (criteria)(criteria)
•HOWHOW is it measured? is it measured?
•WHOWHO measures measures performance? performance?
•WHENWHEN is it is it measured? (timing)measured? (timing)
•WHYWHY is performance is performance measured? (use)measured? (use)
•WHATWHAT is measured? is measured? (criteria)(criteria)
•HOWHOW is it measured? is it measured?
•WHOWHO measures measures performance? performance?
•WHENWHEN is it is it measured? (timing)measured? (timing)
Objectives of Performance Appraisal
Evaluation Developmental
What to evaluate?
Traits
Behaviors
Task Outcomes
Appraisal process
Determine performance requirements.
Choose an appropriate appraisal method.
Train supervisors.
Discuss methods with employees.
Appraise according to Job standards.
Discuss appraisal with employees.
Determine future performance goals.
Performance Appraisal methods
Rating Scales•Graphic Scales
Comparative Methods•Ranking•Forced Distribution•Paired Comparison
Critical Incidents •Annual Review•Checklist•Behaviorally Anchored Rating Scale (BARS)
EssayMBOCombination Methods
Who Should Do the Rating?
Supervisor
Subordinates
Peers
Team
CustomersSelf
Common Rater Errors in PA’s
Supervisory Bias
Halo Effect
Central Tendency
Leniency
Strictness
Recency
Overall Rating