pulse - pita telecom... · f options for outsourcing network functionality to the cloud f the...

pulseTELECOM SOLUTIONS

Phone: +64 3 578 2241 Mobile: +64 21 072 3938 Skype: PulseTelecomNZ Email: [email protected]

Website: www.pulsenz.com

Turning New Technologies into Greater Opportunities and Higher Profit

The TOP workshop is Pulse Telecom’s signature 4 day workshop.

It provides practical solutions to the challenges faced by Telco’s on a day to day basis. This workshop bridges the gap between introducing new technologies, reducing costs and gaining higher revenue streams.

The TOP workshop will provide you with:

9 Proven solutions that have been implemented in many networks around the world 9 Strategies to help you gain higher revenue streams 9 Ways to cut costs effectively without negatively affecting your business 9 An understanding of the new technologies that are constantly being developed

It is supported by a number of videos, supplied prior to the course, which prepares you for the workshop, the interactive Q&A sessions, the practical exercises and the brainstorming sessions. This ensures that you get the most out of the TOP workshop.

Don’t miss out on the TOP Workshop (Limited Places)

Henry

University of South Pacific, Lab A3, Professional Lab, Level 4, ICT Building A, Laucala Campus, Suva, Fiji from 26 February to 1 March 2018




This workshop is suitable for Board Directors, CEOs, Country Managers, CTOs, Department Directors, and senior staff from:

F Marketing

F Finance

F Sales

F Human Resources

F Non Technical Project Managers

F Customer Care

F Engineers

F Technicians

Telecommunications - The Naked Truth A 2-day workshop, for all non-technical telecom professionals, providing an A-to-Z of telecom networks, revenue-earning services, and regulatory obligations. The participant learns what the latest buzz words mean and how each part of a Telco fits into the big picture and contributes to the company’s success.

Increasing Your Revenue with New TechnologiesA 1-day workshop, for Telco professionals, but especially for sales & marketing teams. It focusses on understanding how new technologies can be used to launch new services that will increase revenue streams and how these need to be marketed.

The workshop covers common mistakes made and how to avoid these. The participants learn why and how teamwork between the various technical and non-technical departments of a Telco is so critically important for these increased revenue flows to happen.

Decreasing Your Costs with Smarter WorkflowsA 1-day workshop, for all Telco professionals, aimed at understanding how operating costs can be substantially reduced by implementing smarter practices. The participants learn how to identify unnecessary costs and how to remove the root cause of these costs in a simple and inexpensive manner.

Don’t miss out on the TOP Workshop (Limited Places)

The TOP Workshop will provide all participants with the understanding of how new technologies should be used to earn revenue and reduce costs, regardless of their position and skill set.




1A. Telecommunications: The Naked Truth

A 2-day workshop, for non-technical telecom professionals, providing an A to Z of telecom networks, revenue-earning services, and regulatory obligations.

F The public switched telephone network or landline system

F PABXs for BIG businesses

F Broadband over copper

F Broadband over fibre optics

F Using Wifi

F The evolution and function of mobile networks

F LTE and 5G Mobile – Welcome to the future!

F Billing: pre-paid and post-paid, voice and data

F Signalling: the network’s internal communication language

F Fraud Management: avoiding being ripped off and catching the bad guys

F International roaming: using your phone in another country

F Lawful Intercept: stopping terrorism, crime and other nasty things

F Operations System Support: managing the network

F Value Added Services: SMS, voicemail, mobile money and location based VAS

F IMS: IP multimedia services – one service – multiple networks

F Transmission using optical, microwave and satellite

F Interconnect between competitive operators

F Number Portability: change provider but keep your number

F Frequency Spectrum Management: who has what right to use which frequency

F Radio Frequency Interference: keeping the spectrum clean

F IP networks: the building block of all future technologies




1A. Telecommunications: The Naked Truth (cont)

F Voice over IP: Using IP for voice calls

F Network Security: protection from cyber attacks

F Power: grid, generators, batteries, solar cells & rectifiers

F Project Management: keeping it all under control

F Vendor Selection Strategies: who is best suited?

F Operator acceptance strategies: getting bang for buck

F Network readiness for new technologies

F Cultural awareness in business: a major source of problems

F Network Operation Centres: mission control

F Customer Care: the operator’s voice and face

1B. The New Telecom Era

F Yesterday’s subscribers vs today in terms of customers, competition, services, and charging

F Next Generation Networks and ALL-IP technology: What it means – what it replaces and how it makes data as valuable as yesterday’s GOLD

F The new role of a Telco and the decisions that the Telco will need to make

F Options for outsourcing network functionality to the cloud

F The difference between 3G, 3.5G, LTE, LTE-A, 4G, & 5G mobile networks, treating voice as a Value-Added-Service and the choices between VoLTE, OTT, CS Fallback and IMS

F Fixed Line Access; The difference between ADSL, VDSL, FTTH, FTTC and the future of fibre

F The challenges facing Telco’s with new technology including integration with existing networks, network security, lawful intercept, billing and roaming, competition from more than just other Telco operators

F New challenges from the Regulatory Authority in terms of; Mobile Co-location, Interoperability, Number Portability, Spectrum Management and RFI.




2. Increasing Your Revenue with New Technologies

F Understanding who within the Telco “owns” the telecom network?

F The difference between Sales and Marketing

F Market size, demographics & growth

F Your target market, what they like and what they want

F The importance of knowing your competition, their behaviour and how they are perceived

F The importance of good branding and making good use of social media

F How to determine the products and services to offer your customers

F The costs of a new telecom product or service (network, licenses, processes, training, operations, advertising etc.)

F Pricing structures and how to set them

F The relationship between marketing, pricing and network dimensioning

F Aligning the technology road map with the marketing plan

F How to avoid a high-tech-service marketing disaster

F How to achieve the earliest ROI (Return on Investment) possible

F Understanding how to use a SWOT analysis

F Mining Data using Location-based VAS for extra revenue

F VoLTE, OTT or IMS - how to make the commercial decision

F Data consuming applications suited to the local industry and environment

F Making it easy for tourists and locals to install data consuming applications

F Using service bundling as a technique to generate extra revenue




3. Decreasing Your Costs with Smarter Workflows

F What does new technology cost in terms of Finance, Time, Scope, Complexity and Risk

F Why are mistakes made, where are mistakes made and how much do the mistakes cost?

F Why employing a project manager often doesn’t work

F Adapting project management methodology and governance to your business

F Identifying common network faults that have been overlooked for years but have been costing you dearly and rectifying them in a simple and inexpensive manner

F Network Redundancy & Disaster Recovery Management; how to calculate the risks

F The cost consequences of wasted data and how to avoid it

F The processes and information necessary to identify and avoid excessively high operational costs

F Avoiding costly mistakes with vendors; using a structured process to ensure “bang for buck” with the best vendor during the pre-sales phase

F Avoiding costly rework with a structured process, designed to ensure the quality of a new service before paying for it

F Conclusion

pulse - pita telecom... · f options for outsourcing network functionality to the cloud f the...

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