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Publishing Single Source DITA content
2 5/15/2012 © KONE Corporation | Publishing Single Source DITA Content to MOSS 2007
KONE worldwide
Moline, IL
Hyvinkää
Keighley
Pero
Kunshan
McKinney, Texas
Chennai
Ùsti nad Labem
Production site
KONE is present
Essen
Torreón
Global R&D centers
Helsinki
Head office
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Product Information Center
Global Processes
Training Center
Hyvinkää, Finland
Product Information
Center
China
Product Information Center
USA
Moline
Shanghai
Kunshan
Product Information Centers in KONE
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Single Source Modular Content with DITA
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Next Gen Way of doing, big picture Content Creation
Process
Roles
Reuse
New Information products
Systems
Tools
Standards
Quality
Training and Support
Project management
Coaching DE, reviews Teams
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Next Gen Way of doing, bigger picture
Product Lifecycle Management
Managing and Delivering Publication
User Satisfaction and Feedback
Content Localisation
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Process
Project management
Project Plan Followup & reporting Auditing
Change Management
Impact and Requirements Analysis
Content Analysis Content Plan
Storyboarding Review & Approval Publishing
Content Creation
Startup
Analysis & planning
Implementation
Closing
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Roles
Stakeholders Info Product Author
Program Manager
Writer
Illustrator
Animator
Chief Writer
Chief Illustrator
Chief Information Architect
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Technology
Global Standards State of the art technology
Skilled partners Efficient Processes
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Content, version and language management
Content map Topics
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Publishing
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Localisation Model, Example
Corporate Master Content
Master offering in different languages
Basic localisation
Local offering & Product names
Non-applicable part of global offering removed
Local content
Add-on local content
Utilises global structures and templates
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Content Localisation example Local Product Offering
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Localisation of Content Produce Local Topics
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Localisation Model, Managing Changes
Corporate Master Content
Master offering and language version
updated as new versions of content
in a managed release
Pure Local content
Maintained locally
Localised content
Local offering by editing the content map
Notifications on changes and diff maps
Ability to clone maps and topics
Approval workflow
Corporate Content
New DITA map (+Topics and Graphics)
Published Site
Content
Localisation
Localized content
Local site
Content Approval
Cycle
Map diffing
Topic diffing
Add/ remove Topics
Manage Variable
s
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Practical Advice
Have a clear vision of what you you are going to achieve
Have a clear, well defined and documented process
Communicate!
Build quality control and coaching into the process
Build performance standards and measurement
Know what you are doing, the consultants necessarily
don’t
Keep it simple:
– Clear roles and interface for the systems and tools
– Do not customize (too much)
– Use standard interfaces between the systems