Public Private Partnership Mechanism for E-government

development in Russia

Evgeny Styrin, Ph.D.Senior Researcher,Andrey Zhulin Director Government Activity Analysis Center,Institute for Public and Municipal Administration,State University Higher School of Economics

SWEG 2011, Feb 7-8, 2011, Tampere Finland

Presentation Plan

Some words about Russian Federation E-government context and development Key E-Government elements

(perspectives in 2011-2015) Discussion questions

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Some words about Russia

The biggest territory 17 mln. sq. km. Population 143 mln. people 83 regions Federal, regional and local level of

governance Administrative reform in 2004 to 2010

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4

Levels of eGovernment. Russia’s experience

Local

Regional

Central Central

Regional

Local

eGov

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5

E-government IT-investment structure in Russia

G2G G2B G2C

60% 20% 20%

High priority in development

Things started to change!!Center for Government Activity

Analysis, HSE, Moscow, Russia - www.gos-expert.ru

Federal Program “Electronic Russia”

Started in 2002 and will last up to 2010 Main target is “Complex, efficient and

effective modernization of the Russian State and society’s activities based on ICT”

Key players – Ministry of Economic Development and Ministry of InfoCommunications and Media

“Pilot” projects and ICT infrastructure

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“Pilot” projects (2002-2006) Geographical Information Systems (GIS) Electronic Document Management

Systems (EDMS) “One Stop Shop” portals E-procurement systems Decision Support Systems (DSS) Joint Records Management Systems

(dwelling register, registry office, land register, etc. )

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“Pilot” projects (2002-2006)

How to use the results Some projects failed No experience and knowledge transfers Law constraints

Federal Program “Information Society (2011-2020)”

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Federal E-services Portal – www.gosuslugi.ru

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Benchmarking E-readiness in Russia

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Indicator Position in 2005

Position in 2008

Position in 2010

Integral e-government development index

50 60 59

UN Leveraging E-government at a Time of Financial and Economic Crisis

2010, UN E-gov Survey 2008, UN Global E-gov Readiness report 2005

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Key E-government Elements

Federal Government ??

?

?= Public Private Partnership

Regional Governments

Rostelecom - Initial Data and Documents Federal Government Order October 15th, 2009 . № 1475-р – JSC ROSTELECOM – exclusive contractor on e-government infrastructure

exploitation – National e-government Operator Federal Government Order August 26th, 2009. № 1231-р – JSC Rostelecom

– exclusive contractor on e-government infrastrucutre creation and development (FP “E-Russia”) :

E-government Telecommunication Infrastructure The certifying centers network (e-signatures) Public access infrastructure to information about Federal Authorities

activities in electronic form E-services provision Call centers National Information System «Governance» E-government elements expertise Federal Program “E-Russia”, regional and agency program

implementation and management system ICT usage planning and monitoring system in Authorities activities

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E-government infrastructure architecture by JSC “Rostelecom”

Consolidated infrastructure JSC «ROSTELECOM»

Federal AgenciesRostelecom

Regional and Municpal AgenciesCenter Branches

Citizens Businesses

Universal electronic card Digital signature

Call centers Public Access Centers

PCs Mobile Devices TV

Regional ISTerritorial Information

System

Record Management System

Federal Agency System

MFC

Interagency communication environment

Normative base information system

Federal and ConsolidatedRegisters

Federal e-servicesportal

Authentification and Identification System

Payment Gateway

Fede

ral S

egm

ent

Regi

onal

seg

men

ts

Regional IS

Regional IS

Regional Authorities Interaction with Rostelecom

51% of the stock belongs to National Holding “SvyazInvest” (75% of the stock belongs to Government)

49% of the stocks are on a free market Before November 1, 2010 Russian regional authorities

could choose their own e-government infrastructure operator

After November 1, 2010 Rostelecom is appointed by default as the only e-government infrastructure operator in the region

High prices for regional authorities (lack of competition) Lack of knowledge about specific needs in a region Lack of general methodology (standards of inclusion,

unification) Center for Government Activity Analysis, HSE, Moscow, Russia -

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JSC “Universal Electronic Card” E-card issuer, operator and coordinator (Federal Law №210 “About

public and municipal services provision”, Government Order 1344 p) Interaction with regional organizations responsible for citizens e-

card project; Creating and managing the joined register containing records about

e-cards issued (includes regions) Creating and managing the joined register for federal, regional and

municipal applications residing on e-card; January 1, 2012 г. E-cards issuance to citizens who applied January 1, 2014. E-cards issuance for citizens who didn’t apply but

didn’t reject e-card usage JSC “UEC” has three stakeholders (three banks):

Sberbank (34%); UralSib (33%), Ak Bars (33%) Scheme of e-card issuance

Printed at THE FEDERAL STATE UNITARY ENTERPRISE "GOSZNAK

Personalized by Federal JSC “E-card” Added applications by regional “E-card” companies

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E-government development process management hierarchy

Federal Board for ICT enactment in regions and municipalities

Federal Ministry of Infocommunication

Federal JSC “E-card”

Regional Company “E-card”

ROSTELECOM

Regional e-government

infrastructure operator

Regional Company “E-card”Regional Company “E-

card”Regional “E-card”

Companies

Medical ApplicationMedication supply control, benefits control,

visits to the doctor control

Transport Application

Payment in transport, expenses control

Social security applicationPersonal account info, Management company

choice, Pension cofinancing from Government, additiional

financial suppport.

Bank ApplicationPayments, account info

Tax ApplicationPayments and info

Discount Application

Discounts in social trade networks

Regional e-card pilot project example

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Ideological Problems for Federal JSC “E-card” JSC “E-card” – is in banking cloud (Ministry of Economy) JSC “E-card” – is responsible for interagency information

sharing environment (Infocomm Ministry) JSC “E-card” is a card issuer and owner, federal

applications issuer (Tax, Migration, Pension Fund ID’s for citizens)

Part of applications should be commercial bringing profits to stakeholders

Methodological support from Federal JSC “E-card” to Regional e-card issuers

Rules definition for banks and regional authorities E-card is a means of access to public e-services VS e-

passport (need to change the whole classifiers system in all authorities which require citizen’s passport, issued not for free) VS Both

PPP-opportunities By applications which can be profitable to

business – transport, discounts By payments – banks which can issue e-

card as a part of salary projects Establish regional “E-card” company as

owned by bank and regional authority Issue as many cards as possible (cheaper) Establish integration between e-gov

infrastructure operators (Rostelecom) and regional “E-card” companies

More questions on collaboration What is the time of cards issuance, reissuance

including cases of cards loss? Who owns the card – Federal JSC “E-card” or

Regional JSC “E-card” or Banks Should Regional “E-card” company be owned by

regional authorities and/or banks (who shares costs of building e-card infrastructure)?.

Conflicts resolution between regional and federal JSC “E-card”- lack of recommendations

Conflict between multi issuance and getting profits

To issue a card costs up to 30 USD (depends on a region)

National Payment System (NPS) Does Russia need it? (Visa, Mastercard already

exists) Federal Law Project (Russian Parliament -

Duma) – under discussion Definition of NPS Definition of key NPS elements and components

(e-money system, e-money system operator, operation center, payment agent, etc)

Who is going to be a key operator of NPS? Rules for credit organizations to join the NPS

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Discussion questions Do we need to separate ID-card and

digital signature technology for citizen’s identification?

ID-card is a passport or means of access to public and municipal e-services?

What structure or sturctures should own and manage e-cards?

What e-card applications are profitable for private investments and partnerships?

Do we need separate payment system or use existing one?

Thank you for attention!!!!

Evgeny Styrin Ph.D.

estyrin@gmail.com

estyrin@hse.ru

www.gos-expert.ru