public private partnership in health service delivery: experiences & lessons

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Public Private Partnership in Health Service Delivery: Experiences & Lessons A.Venkat Raman Faculty of Management Studies University of Delhi

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Public Private Partnership in Health Service Delivery: Experiences & Lessons. A.Venkat Raman Faculty of Management Studies University of Delhi. WHY PARTNER WITH THE PRIVATE SECTOR?. Omnipresence of the Private Sector. 93% of all hospitals 64% of all beds 80% doctors 80% of OP and - PowerPoint PPT Presentation

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Page 1: Public Private Partnership in Health Service Delivery: Experiences & Lessons

Public Private Partnership in Health Service Delivery: Experiences & Lessons

A.Venkat RamanFaculty of Management Studies

University of Delhi

Page 2: Public Private Partnership in Health Service Delivery: Experiences & Lessons

WHY PARTNER WITH THE PRIVATE SECTOR?

2A.VENKAT RAMAN FMS-DU

Page 3: Public Private Partnership in Health Service Delivery: Experiences & Lessons

Omnipresence of the Private Sector

93% of all hospitals64% of all beds80% doctors80% of OP and 57% of IP ….are in the Pvt. Sector• (World Bank 2001)

Estimated at Rs. 1,56,000 Cr. in 2012 +Rs. 39,000Cr.. for health insurance (NCMH 2005)

A.VENKAT RAMAN FMS-DU 3

Page 4: Public Private Partnership in Health Service Delivery: Experiences & Lessons

Share of Pvt. Sector- Non- Hospitalized care (60th NSS-2004)

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Page 5: Public Private Partnership in Health Service Delivery: Experiences & Lessons

Share of Pvt. Sector- Hospitalized care (60(60thth NSS-2004) NSS-2004)

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Page 6: Public Private Partnership in Health Service Delivery: Experiences & Lessons

Share of Private Sector in Rural Areas (NCMH,2005)

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Page 7: Public Private Partnership in Health Service Delivery: Experiences & Lessons

Relative expenditure in the private sector - in Rural Areas (NCMH,2005)

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Page 8: Public Private Partnership in Health Service Delivery: Experiences & Lessons

Who Pays for the Services?Percentage of Private Expenditure

(NHA-2004-05)

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Page 9: Public Private Partnership in Health Service Delivery: Experiences & Lessons

Implications

>80% of health expenditure is out-of-pocket. (NSS 2005; NHA,2004-05)

Debilitating Effects on the poor: Liquidation of assets,

indebtedness. 40% of hospitalized & 2% in the country every year end

up BPL (World Bank, 2001).

Compounded by poor regulation of private sector

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Page 10: Public Private Partnership in Health Service Delivery: Experiences & Lessons

Private sector is needed because....

India needs an additional750,000 beds520,000 doctors overall investment of Rs 1,50,000Cr.

80% likely to come from the private sector (NMCH,2005)

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Page 11: Public Private Partnership in Health Service Delivery: Experiences & Lessons

PPP MODELS & TYPES

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Page 12: Public Private Partnership in Health Service Delivery: Experiences & Lessons

Not all interactions between the Government and Private sector are PPPs

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Page 13: Public Private Partnership in Health Service Delivery: Experiences & Lessons

Financing vs Delivery:Public vs Private modes

(Bloom, 2001)

Public Provision Private Provision

Public Financing

Public Hospitals?????

VoucherContracting??????

Private Financing

User Fee Hospital Autonomy

????????

Private Hospitals??????

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Page 14: Public Private Partnership in Health Service Delivery: Experiences & Lessons

Common PPP Models

Contracting (‘in’ and ‘out’)Joint VenturesBuild/ Rehabilitate, Operate, Transfer Health Financing (Vouchers, CBHI, Illness fund) Mobile Health UnitsFranchisingSocial MarketingTechnology demos (e.g. Telemedicine)Public-Private Mix

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Page 15: Public Private Partnership in Health Service Delivery: Experiences & Lessons

Core Principles of Partnership

True partnerships entail◦Relative Equality between partners◦Mutual Commitment to Public Health

objectives◦Benefits for the Stakeholders◦Autonomy for each partner◦Shared decision-making and accountability◦Equitable Returns / Outcomes

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Page 16: Public Private Partnership in Health Service Delivery: Experiences & Lessons

PPP Models in Practice:

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Page 17: Public Private Partnership in Health Service Delivery: Experiences & Lessons

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Uttaranchal Mobile Health and Research Clinic

Clinical & Radio diagnostics through health camps, lab tests

Free to all BPL cardholders.

Page 18: Public Private Partnership in Health Service Delivery: Experiences & Lessons

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Mobile (Boat) Health Service in Sunderbans, WB

Diagnostics; Consultation- health clinics; Drugs; Health promotion

All services are free; All beneficiaries are assumed to be BPL

Page 19: Public Private Partnership in Health Service Delivery: Experiences & Lessons

SMS Hospital Jaipur Rajasthan

Radiological (CT/MRI Scan) Diagnostics

Free for all BPL Patients; Subsidized rate for others

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Page 20: Public Private Partnership in Health Service Delivery: Experiences & Lessons

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Karuna Trust, Karnataka

Management of PHCs and sub-centers; 24-hrs clinical services

Free services- diagnosis, consultation, treatment and drugs.

Page 21: Public Private Partnership in Health Service Delivery: Experiences & Lessons

Shamlaji Hospital, Sabarkantha, Gujarat

Management of a government built CHC; 24-hrs services

Except select surgeries all services are free for poor patients

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Page 22: Public Private Partnership in Health Service Delivery: Experiences & Lessons

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Arpana Swasthya Kendra, Delhi(CO)

Management of Maternity health center under RCH

Free Lab Tests, ANCs, select surgeries, community health services, sanitation, IEC

Page 23: Public Private Partnership in Health Service Delivery: Experiences & Lessons

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Rajiv Gandhi Hospital, Raichur Karnataka

Super-specialty clinical and surgical services

40% beds are for BPL patients; Free OPD services to poor.

Page 24: Public Private Partnership in Health Service Delivery: Experiences & Lessons

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Karnataka Integrated Tele-medicine & Tele-health, Chamrajnagar

Tele-diagnosis and consultation in cardiac care and specialist care

Free diagnosis, medicines and treatment for the BPL patients

Page 25: Public Private Partnership in Health Service Delivery: Experiences & Lessons

Yeshasvini Health Insurance SchemeKarnataka

Hospitalization and care for more than 1600 surgeries

Only for the members of farmers’ co-operatives and their dependents

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Page 26: Public Private Partnership in Health Service Delivery: Experiences & Lessons

Chiranjeevi Yojana, Gujarat

Institutional deliveries through private obstetricians and gynecologists

Scheme is primarily for women from poor families, with prior ANCs from a govt. hospital

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Page 27: Public Private Partnership in Health Service Delivery: Experiences & Lessons

Voucher Scheme, Haridwar, Uttarakhand

ANC, PNC Institutional Deliveries

Primarily for BPL women

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Page 28: Public Private Partnership in Health Service Delivery: Experiences & Lessons

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OTHER MODELS IN OPERATION

Page 29: Public Private Partnership in Health Service Delivery: Experiences & Lessons

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Arogyasri Scheme, Andhra Pradesh

Hospitalization & Surgical Procedures (more than 800 procedures)

Free Hospitalization/ Medicines/Follow-up

Page 30: Public Private Partnership in Health Service Delivery: Experiences & Lessons

Franchising / Social Marketing

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Page 31: Public Private Partnership in Health Service Delivery: Experiences & Lessons

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EMRI/ HMRI Hyderabad/ Ahmedabad……..Call 108

Emergency, Accident/ Trauma servicesALS / BLS

Page 32: Public Private Partnership in Health Service Delivery: Experiences & Lessons

Regional Diagnostic Centres- Hub/SpokeMedicityCo-location of Specialty servicesDistrict Hospital + Medical College (Hub)Franchised /Accredited Health UnitsRBF – Incentive Contracts

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EMERGING MODELS

Page 33: Public Private Partnership in Health Service Delivery: Experiences & Lessons

Key Lessons & Challenges in PPP: Indian Experience

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Page 34: Public Private Partnership in Health Service Delivery: Experiences & Lessons

Political and Administrative Commitment

Half hearted support for PPPTop officials are enthusiastic, but

success takes them away- leadership vacuum;

Lower level officials suspect PPP as ‘privatization’ or show disdain towards the private provider

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Page 35: Public Private Partnership in Health Service Delivery: Experiences & Lessons

Institutional Capacity Need for technical / managerial skills for

designing, negotiating, implementing and monitoring PPP contracts

Develop institutional capacity at all levels, including oversight role.

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Page 36: Public Private Partnership in Health Service Delivery: Experiences & Lessons

Policy and Institutional Framework

Lack of policy driven strategy towards PPP in health sector. Need for a PPP policy.

Lack of information on Private sector thus poor regulatory leverage.

No institutional structures to manage PPP contracts. Need for specialized PPP cell in Health Dept.

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Page 37: Public Private Partnership in Health Service Delivery: Experiences & Lessons

Social Context of PPPAntipathy or suspicion towards the

private sector and govt’s failure to regulate -raise suspicion.

Unwillingness of ‘civil society’ organisations to explore PPP as an option.

‘Squeamishness’ about profit making in services meant for poor patients

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Page 38: Public Private Partnership in Health Service Delivery: Experiences & Lessons

Diversity and Complexity of Private Sector

Private sector is diverse; Predominantly individuals (owner operated units) and from both recognized and unrecognized systems of medicine;

Diversity of tariffs, thus complicating information on cost vs tariff and tariff negotiations

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Page 39: Public Private Partnership in Health Service Delivery: Experiences & Lessons

Process of Contracting : Partner selection

Primarily ‘input’ based contracting rather than outcome based.

(Only) competitively selected partners are less effective.

Priorities of : ◦Govt. Officials: Compulsion of L1 &

Completing procedural formalities. ◦Private Sector: Winning the bid by all means

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Page 40: Public Private Partnership in Health Service Delivery: Experiences & Lessons

Risk

Financial risk to the private partner- Non-timely release of funds; Fear of enquiry.

Risk of unsuccessful/ failed contract leading to lack of services – patinets suffer, resources wasted.

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Page 41: Public Private Partnership in Health Service Delivery: Experiences & Lessons

Enabling conditions for successSuccessful partnerships are contextual.

Enabling conditions include ◦ leadership from both partners; ◦prior consultation; ◦relational / trust based contracting; ◦pilot testing, ◦timely payment; ◦periodic review and amendments / revision of

contract; ◦specific performance indicators…..

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Page 42: Public Private Partnership in Health Service Delivery: Experiences & Lessons

Key Constraints Payment delaysPersonality styles and trust level Local political interference / political flip-flapsNon-revision of contract clauses (Tariffs) Lack of capacity or willingness to supervise /

monitor / guide the projectPerceptual and attitudinal orientation to

private sectorLack of clarity of the objective of PPP

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Page 43: Public Private Partnership in Health Service Delivery: Experiences & Lessons

Limitations in Contract Features

Defining and verifying beneficiaries (BPL patients)- especially high cost services

Defining Quality or Performance or Outcome indicators;

Supervision and Monitoring mechanism;Timely revisions / updating of contract;Ombudsman for dispute settlement;Clarity on user fee

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Page 44: Public Private Partnership in Health Service Delivery: Experiences & Lessons

Summary

Public-private partnership (PPP) is not privatization

Government continues to play a key role

Requires high degree of institutional capacity

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Page 45: Public Private Partnership in Health Service Delivery: Experiences & Lessons

In conclusion….Public Private Partnership

……does help benefiting the poor. …………one of the pragmatic options for

health service delivery, but not an alternative to public delivery or better governance.

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Page 46: Public Private Partnership in Health Service Delivery: Experiences & Lessons

THANK YOU

Ref. Book:A.Venkat Raman & J.W.BjorkmanPublic Private Partnership in Health Care in

India: Lessons for Developing Countries. Routledge, London, 2009

http://south.du.ac.in/fms/idpad/idpad.html A.VENKAT RAMAN FMS-DU

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