Ontario Provincial Police

777 Memorial Avenue

Orillia, Ontario

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Telephone (705) 329-6950

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Safe Communities – A Secure Ontario 2 0 0 3 P R O V I N C I A L B U S I N E S S P L A N

O N T A R I O P R O V I N C I A L P O L I C E

In presenting this year’s Provincial Business Plan, I am pleased to highlight the

OPP’s commitment to Safe Communities . . . A Secure Ontario, a commitment that

reflects our long standing tradition of service to the people and communities

of Ontario.

OPP Regional and Bureau Commanders were actively involved in the development

of the provincial goals and objectives, based on community input and a

comprehensive review of issues and challenges important to our communities.

Individual Regions, Bureaus and Detachments also develop their own business

plans – each plan contains a complimentary blend of goals that reflect not only the

needs unique to their specific communities, but also considers how strategies

which support provincial goals may be applied, customized or tailored to

contribute toward their community’s safety and security needs. We recognize that

planning in this way is essential in delivering effective, quality policing services.

The 2003 OPP Provincial Business Plan is a strong statement of our intent to

ensure that OPP priorities and action plans are aligned effectively with those of

our local and provincial client communities.

The key objectives and activities outlined in this year’s Provincial Business Plan

underscore our resolve to further this tradition of service by addressing the safety

and security needs of our communities pro-actively and responsively. The course

of action outlined also reflects our deliberate focus on achieving policing

excellence through our people, our work, and our relationships. In this regard, the

Provincial Business Plan reflects our commitment to maintain the best and most

professional service possible and our continuing efforts to build a culture of trust

through open and honest dialogue with the communities we serve and among the

people we employ.

I am pleased to present the 2003 Provincial Business Plan. Through action plans

developed within the framework of the OPP business planning process, we will

continue to work collaboratively to meet the policing and law enforcement needs

of our communities and our province.

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Gwen M. BonifaceCommissioner

A Message from the CommissionerOntario Provincial Police

Produced by the OPP Business and Financial Services Bureau, January 2003

OUR PROMISEAs an organization, the OPP commits to working continually to earn the confidence of the citizens of and visitors toOntario - a confidence that will not be taken for granted. The OPP fulfills this commitment by providing the best andmost professional service possible, and by striving to build a culture of trust, and open and honest dialogue, with thecommunities it serves and among the people it employs. The organization commits to creating and sustaining apositive working environment in which all employees have equal opportunity to fulfill their potential within theprofession.

Each OPP employee and volunteer appreciates the vital role he/she plays in protecting the fundamental rights of all people in Ontario. As such, each commits to always put the interests of the public and the OPP’s Vision andMission before any personal and private interest, and to demonstrate pride in his/her profession and the OPPthrough personal conduct that reflects a belief in OPP values and ethics.

OUR VISION

“Safe Communities…

A Secure Ontario”

OUR MISSION

“Policing Excellence through our people, our work, and

our relationships.”

OUR VALUES & ETHICS

ACCOUNTABILITY – PROFESSIONAL EXCELLENCEProjecting a positive, professional image; being accountable for own actions; assuming a rightful share of work; seekingout information; taking a stand on values/principles; ensuring consistency between ‘saying’ and ‘doing’; being honest,courteous, and trustworthy; seeking to understand needs, expectations and priorities of customers; remaining objectiveand impartial; protecting the rights of all people.

RESPECTFUL RELATIONSHIPS – STRONG AND POSITIVEBeing approachable, friendly, welcoming, sincere; supporting OPP Auxiliary and community volunteers; strengtheningrelationships with First Nations’ communities and policing partners, police services boards, community and justice sectorpartners; involving the community and agencies in partnerships; being familiar with community resources.

FAIRNESS, COURAGE AND CARING – EMPATHY AND COMPASSIONHaving courage to confront violators of democratic, human and civil rights; maintaining an open mind, being impartial,non-judgmental; understanding consequences of words and actions; helping to calm and diffuse emotions in a crisis;helping vulnerable people feel safe and secure; being patient and flexible; treating others with equality; supporting col-leagues; exercising humility and self-control/discipline.

CONTINUOUS LEARNING – PROFESSIONAL AND PERSONAL DEVELOPMENTTaking responsibility for career and professional development; debriefing to learn from successes and failures; encourag-ing discussion of ethical dilemmas; sharing experiences with others; seeking out experience, knowledge and skills; takingcare of self; staying current with changes; looking beyond the status quo to improve skills and knowledge.

DIVERSITY – IN SOCIETY AND THE WORKPLACESeeking to understand different perspectives, cultures, lifestyles, creeds; identifying candidates for recruitment toenhance the diversity of the OPP, reflective of our communities; accommodating others’ basic human rights; respectingindividual dignity and strengths of all people.

The environment police operate in isincreasingly complex and challenging with newtechnology, changing crime trends, newlegislation/court rulings and new investigativetools and strategies that may impact on policing.The OPP examines trends and emerging issuesusing international, national, provincial and localinformation as well as other internal sources ofinformation including the Legislative Agendaand Policing For Results survey responses. Thisinformation enhances the OPP’s ability to planeffectively on both a short-term and long-termbasis and balance competing priorities.

A Changing OntarioOntario continues to grow with its populationincrease due largely to immigration offsetting anotherwise natural decline in population. Almostone third of the population is under the age of 25and another one third is age 44 and older. Manyareas of the province are growing rapidly in sizewhile other areas are in decline.

Crime trendsIn 2001, youth crime rose again slightly for thesecond year with the greatest increases seen inrobbery and auto theft. Sixteen remained thepeak age for committing both violent crime andproperty crime offences. Drug offences increased,as did impaired driving charges for the first time in20 years. Violent crime increased slightly due toan increase in minor assaults. Property crime wasat its lowest rate in 30 years. The overallprovincial crime rate in 2001 also rose slightly.Youth remain the most frequent victims of youthcrime while seniors are the primary victims oftelemarketing and other fraud crimes. Statistics for2002 are not yet available from Statistics Canada.

TerrorismTerrorism became a new reality in 2001. It ispredicted to remain a public safety issue formany years to come. In addition to groups suchas Al Qaeda, there are many other moderateand extremist organizations active acrossCanada. Some of these groups have beenactively investigated. The militancy of somegroups has led to the need for police presenceat events such as the G8 summit. Acts ofterrorism and the potential for copycat actscontinue to be a concern.

Emergency ManagementThe 1998 Ice Storm, Y2K and thepossibility of a terrorist attackunderscores the need for emergencymanagement plans. The province hasprovided funding to establishvolunteer community emergencyresponse teams. Lessons learned from

emergencyresponses to crisisaround the worldcontinually influenceOPP emergency plans.

Cyber-CrimeWhile police benefit fromtechnological advances, new technologyalso creates new areas to be exploited by thecriminal element. It is estimated that by 2010,there will be 2.2 billion Internet users. Cyber-crime has underscored the need for not onlytechnological skills in police personnel but alsothe need to partner with other enforcementagencies given traditional jurisdictionalboundaries. While child pornography is the best-known type of cyber-crime, electronic moneylaundering, identity theft, fraud through get-richquick scams and bogus loan schemes, andhacking or cyber-attacks are also prevalent.

Organized CrimeOrganized crime activities are varied includingillegal drugs, smuggling, weapons, gambling,loan-sharking, the infiltration of capital markets to launder money and manipulatestocks, and telemarketing fraud. Ontario isconsidered to be a prime growth area fororganized crime activities.

Traffic SafetySurveys show Canadians want enhanced trafficenforcement. The public is divided on raisingspeed limits. More traffic including growth incommercial vehicles has increased publicconcern about safety on our roads. The OPPtargets driver actions identified as factors inserious crashes in a variety of specialenforcement initiatives.

In SummaryOrganizationally, the OPP continues to facevaried challenges. Maintaining public trust andconfidence is essential to strong communityrelationships and providing provincial leadership.Recruitment must reflect Ontario’s culturaldiversity. Ongoing learning is essential toensuring highly skilled, professional officers in achanging environment. Our effectiveness will also

rely on ourrelationshipswith ourvariedconstituenciesbuilt ondialogue andevolvingpartnerships.

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Environmental Scan

New legislation will affectmany different areas of thejustice sector.• Bill C-7 – The Youth

Criminal Justice Act will beproclaimed April 3rd, 2003and represents a majorrestructuring of the youthjustice system with a newapproach to youth justice.

• Bill C-17 – The PublicSafety Act introducesamendments to a numberof other Acts including newoffences with respect toterrorist hoaxes, increasedcontrol over explosives andprohibitions against theillicit sale or manufacturingof explosives andestablishing a process forthe Chief of Defense torespond to provincialrequests for assistance.

• Bill C-20 – An Act toAmend the Criminal Codeand Amend the CanadaEvidence Act introduces anew category to theoffence of childexploitation, re-defines thetype of material thatconstitutes childpornography, increases thepenalties for child abuse,neglect and abandonment,clarifies the use of video-recorded testimony,exclusion of public fromtestimony and publicationbans and creates a newoffence of voyeurism anddistribution of voyeuristicmaterial.

• Bill 131 – The IgnitionInterlock Act allows driversconvicted of an impaireddriving offence as ofDecember 23rd, 2001 todrive, following the courtimposed licence suspension,but only in a vehicleequipped with an ignitioninterlock device.

• Bill 191 – The EmergencyVehicle Act will requiredrivers in Ontario to slowdown and, if safe to do so,move to the left whenapproaching and passingany emergency vehicleparked roadside which hasred lights flashing.

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Community safety and provincialsecurity are the foundation upon which

the Ontario Provincial Police plans anddelivers law enforcement and policing services

throughout Ontario. The OPP’s mandate is uniquein Ontario in that it includes municipal, provincial and

international policing responsibilities on behalf of theProvince of Ontario.

The OPP fulfills itsmandate as one ofNorth America’slargest deployedpolice services withmore than 5,400uniformed officers,2,000 civilianemployees and 850Auxiliary officerswhose day-to-daywork is focused onthe organization’sdual priorities: safecommunities and asecure Ontario.

Safe Communities

The OPP maintains 163 local detachment and satellite officesthroughout the province, in addition to OPP GeneralHeadquarters and six Regional Headquarter locations. The OPPplaces a significant emphasis on services related to community-level policing and to traffic safety. OPP members workcollaboratively with municipal leaders, police services boards,community policing advisory committees and community

groups to plan for anddeliver quality, front-line municipal andFirst Nations’ policingand law enforcementat the local level. Thefocus of this ongoingcollaboration is two-fold: crime preventionand crime reductionachieved throughfocused, effective and accountableservice delivery.

More than 400 communities throughout the province receivefront-line municipal police services from the OPP. Of these,more than 100 communities have chosen to establishcontractual agreements for their policing services. The OPPcurrently has 92 such contracts throughout the province.

In support of municipalpolice services through-out the province, theOPP also maintains 54framework agreementswith police servicesboards to providespecialized investigativeand enforcementservices on an ‘asneeded’ basis to ensureservice adequacy andefficiency. Theseagreements cover such services as emergency response, caninesupport and forensic identification.

A Secure Ontario

The OPP provides policing services to all Ontarians throughmulti-jurisdictional investigations, anti-terrorism response,provincial emergency assistance and specialized investigativesupport services, in addition to traffic management andenforcement services on provincial highways, waterways andtrails. The OPP maintains a significant commitment to roadsafety and to addressing high-risk recreational marine and trailoperator behaviours.

The OPP maintains two specialized provincial registries:ViCLAS, the Violent Crimes Linkage Analysis System thattracks and identifies serial offenders and Ontario’s SexOffender Registry. The OPP leads a number of multi-jurisdictional initiatives to coordinate effective investigative and enforcement operations among partner law enforcementagencies. Theseinclude the Anti-Terrorism Unit, theProvincial RepeatOffender ParoleEnforcement Unit, theBiker EnforcementUnit, the ChildPornography Unit, theIllegal WeaponsEnforcement Unit,and the IllegalGaming EnforcementUnit. In addition, theOPP works with avariety of justice sector partners domestically andinternationally to respond to the complexity and sophisticationof organized criminal activities today.

About the OPP

Our WorkProvide for safe communities and a secure Ontario through high performance policing

• Maintain safe communities • Ensure quality OPP emergency preparedness • Ensure safer roadways, waterways and trails• Provide leadership on organized crime enforcement• Develop/maintain/enhance programs to address victimization and increase awareness of victimization issues • Establish quality assurance processes for investigative services• Enhance focus on prevention education activities with First Nations’ communities • Continue evolution of First Nations’ program to provide for safe communities

Our PeopleAttract, develop, support and retain a professional work force and leadership that reflects OPP values and ethics

• Support entrenchment of OPP ethics and values• Reflect the diversity of communities the OPP serves• Focus on building positive internal relationships and ensuring the right forums for communication• Refine corporate processes to appropriately integrate and reflect OPP values and ethics• Ensure highest standards of leadership tools and processes are in place – develop leadership skills at all levels• Broaden Succession Management Plan• Support the continued high contribution of the Auxiliary and continued alignment of Auxiliary activities with OPP priorities • Utilize Alternate Dispute Resolution

Our RelationshipsEngage in and strengthen our relationships and trust with the people we serve, our Justice sector partners, and our stakeholders

• Build and strengthen the OPP’s external relationships – participate on and lead committees on crime/public safety at the local,provincial and national levels

• Support partnerships and working relationships with First Nations’ communities in each region• Participate in and lead coordinated joint police enforcement efforts• Establish effective corporate relationships with governance stakeholders and strengthen community relations

Our InfrastructureSupport service delivery through technology, equipment, facilities, business processes, and communications

• Implement Mobile Work Stations • Increase capacity of e-crime investigations through the effective use of technology• Develop and implement an Executive Information System across the OPP• Transition to the new Communication Centres• Enhance Technical Identification Services

2003 OPP Business Plan

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2003 OPP STRATEGIC OBJECTIVES

Our Work

Provide for safe communities and a secure Ontario through high performancepolicing

Our People

Attract, develop, support and retain a professional work force and leadershipthat reflects OPP values and ethics

Our Relationships

Engage in and strengthen our relationships and trust with the people we serve,our Justice sector partners, and our stakeholders

Our Infrastructure

Support service delivery through technology, equipment, facilities, businessprocesses, and communications

Looking Forward

Maurice PilonProvincial

CommanderField and Traffic

Services

Gwen StrachanProvincial

CommanderCorporateServices

William CurrieProvincial

CommanderStrategic Services

Vaughn CollinsProvincial

CommanderInvestigations/

Organized Crime

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Gwen BonifaceCommissioner

Impaired Drivers

Impaired drivingremains the leadingcriminal cause ofdeath in Canada.Ontario's newIgnition Interlockprogram will help keep impaired drivers off our roads.

The Ignition Interlock program will involve installing analcohol breath screening device in the vehicles of convicteddrunk drivers who are eligible to have their licencesreinstated. Under this initiative, the driver will be required toblow into the ignition interlock device before starting thevehicle. The device is connected to the engine's ignitionsystem. The vehicle will not start if the driver has beendrinking. The service provider will install and maintain theinterlocks with drivers being responsible for all costs. TheOPP remains committed to ongoing Impaired Drivingenforcement and educational activities in cooperation with public and private sector partners.

Emergency Workers’ Safety

Enforcing the law andproviding roadside assistance is inherently dangerous forpolice, fire and otheremergency workers. In thepast five years, severalmembers of the OPP havebeen killed as a direct result ofmotor vehicle collisions whentheir cruiser was parked on the

shoulder of the road. In the United States, some 200 policeofficers have lost their lives in a similar fashion. Newlegislation (awaiting Proclamation as of December 2002) isdesigned to enhance the safety of police and otheremergency personnel and deter reckless driving. It willrequire drivers to reduce their speed and move over to alane that is not adjacent to a stopped vehicle if it is safe todo so when approaching a stopped emergency vehicle withred lights flashing. Contravening the legislation will result ina maximum fine of $4,000, and/or imprisonment for sixmonths, as well as a two-year driver’s licence suspension.

All-Terrain Vehicles – A Growing Issue

The number of ATVs registered in Ontario is increasing at arate of more than 7% per year – from 111,570 vehicles in1996 to 155,570 vehicles in 2000. Their intended use isalso changing – originally obtained primarily for utility

purposes (e.g. farming, work sites,hunting), an increasing number of ownersnow purchase their ATVs strictly forrecreational riding. Unfortunately with this rapidgrowth fatalities and injuries in ATV-related collisionshave also increased. In 2001, nine people lost their lives inATV incidents in Ontario – in 2002 that number rose to 16.

To address this emerging issue the OPP has developedresources for front-line officers to support ATV-specificeducation and enforcement initiatives. Detachments havealso been provided with new equipment and ongoingtraining for officers to complement the efforts of SAVE(Snowmobile All-Terrain Vehicle Enforcement) Teams.

New Equipment Initiatives

The current rollout ofmobile workstationsand improvements toOPP telecommunica-tions enhance ourabilities in trafficenforcement andcollision response. (See ‘Technology’section, page 16.)

Since speed continuesto be a majorcontributing factor in the severity ofcollisions, SpectreMicrowave Receivers – which assist in the discovery of radardetectors - have recently been acquired. This state of the artpiece of equipment will be in use by OPP units across theprovince throughout 2003. The ability of a small sector of themotoring public to thwart enforcement initiatives through theuse of radar detectors has been dealt a significant blow withthis new equipment.

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Our Work

Safer Roadways

Deputy Commissioner Piloncurrently sits as Chair of the Traffic

Committee of the Canadian Association ofChiefs of Police (CACP), and is an active

member of the Highway Safety Committee of theInternational Association of Chiefs of Police (IACP).

In addition to regular day-to-day enforcement and educationactivities, the OPP participates in a number of provincialinitiatives as well as many local and regional activities tosupport Canada’s Road Safety Vision 2010. All of theseinitiatives are intended to contribute to making Canada’s roads the safest in the world. Some current highlights of ourwork include:

Safety and Enforcement on Major Provincial Highways

Operation Corridor will take place September 10th and 11th,2003. Operation Corridor has traditionally been a two-dayenforcement initiative along the 400-series highways to targetboth unsafe driving and unsafe vehicles. Its timing reflects the

return to normaltraffic patternsfollowing the endof the summervacation season.Once again theinitiative is beingspearheaded bythe OPP with thesupport of severalother agencies –

Ministry of Transportation, the Royal Canadian MountedPolice, Canada Customs and the Ministry of the Environment.Although 400-series highways are geographically locatedacross Southern and Central Ontario, this year OperationCorridor will be expanded to include OPP North West and North East Regions resulting in a truly “Provincial”

Campaign. These Regions will focus on theEastern/Westernportions of theTrans-CanadaHighway.

Operation Corridor includes a significantlyincreasedenforcementpresence.Enforcementactivities and othersafety informationwill be profiled in

the media to increase public awareness and highlighthighway safety issues. While the impact of short-termenforcement on driving behaviour can be time-limited,success will be enhanced by strong media coverage.Maintaining strong partnerships with the media will beimportant to the marketing of road safety and enforcementprograms. Timely media releases which report results,combined with ‘enforcement stories’, increase awareness ofhighway safety initiatives.

Road Closure Delays

The OPP’s Greater Toronto Region has established MajorHighway Response Teams in response to the ProvincialGovernment’s Red Tape Reduction Bill. For 2003, themandate of these teams (which provide 24-7 coverage) willbe to focus on expediting the clearing of road closures andon investigative excellence in response to motor vehiclecollisions. This intervention will reduce risks to public safetyand the environment while minimizing the economic impactslocally, nationally and internationally. For example, Highway401 through Toronto is the busiest highway in North Americaused by more than 400,000 vehicles each day and plays anincreasingly significant international role as a transportationcorridor spurred by both provisions of the North AmericanFree Trade Agreement and the practice of ‘just-in-time’delivery by industry.

High Risk Drivers

Operation Impact is a national, coast-to-coast, traffic safetyand enforcement program, presented in partnership with theCanadian Association of Chiefs of Police, Police Services ofCanada and Transport Canada. Its focus is to identify high-risk behaviours, bring them to public attention and directintensive enforcement efforts at offenders. This year OPPofficers across Ontario will be focusing on three key drivinggroups:

• those who drink and drive, • those who do not buckle up, and • those who are ‘at risk’ road users (pedestrians,

motorcyclists, cyclists).

Operation Impact 2003 will take place on the Thanksgivinglong weekend.

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Traffic Management

Other 2003 Traffic Initiatives include:

Spring Seatbelt April 12th – April 26th , 2003Aggressive Driving May 17th – 30th , 2003Fall Seat Belt September 27th –

October 10th , 2003 Festive Ride November 28th , 2003 –

January 2nd , 2004

Our Work

2003 OPP Region Priorities

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Looking Forward

North West Region

Support the safe use of our highway bypromoting Highway Safety & EducationCommittees, promoting safe commercialvehicle operation and targeting aggressivedrivers.

Ensure safe and lawful border activitiesthrough our ‘Operation Safe Border’initiative.

Support and enhance our relationships with First Nations’ communities through cultural awareness training andrecruitment programs. North East Region

Implement initiatives to ensure saferroadways, waterways and trails.

Emphasize proactive policing initiatives,directed at high crime areas.

Continue to improve Regional infrastructureto ensure the ongoing delivery of a qualitypolicing service to the citizens of NorthEastern Ontario.

Eastern Region

Develop, maintain and enhance programs toaddress road safety, victimization of youths,seniors, and to reduce crime with respect toyouth, drug, violent and property crimes.

Explore, use and maximize availabletechnology and equipment to facilitate a standardized approach to EmergencyManagement.

Continue supporting partnerships with FirstNations’ Communities in Eastern Region.

Central Region

Commit to safe communities, roadways,waterways and trails for our local citizensand visitors.

Promote initiatives supporting crimereduction and community involvement,such as Cottage Watch, Operational AutoTheft and Neighbourhood Watch.

Recognize our OPP employees for theircontributions to building and strengtheningour partnerships both internally andexternally: externally through involvementwith service, community and volunteerorganizations; and internally through jointprojects with other Bureaus, Regions andCorporate initiatives such as OPP YouthSummer Camp.

Western Region

Increase hours of police visibility onhighways and within the communitiesthroughout Western Region.

Provide training to Community Policinggroups to ensure and support thedevelopment of safer communities.

Enhance emergency preparedness through utilization of Emergency ResponseManagement Group.

Greater Toronto Region

Reduce number of deaths and speed on our highways by targeting aggressivedrivers, impaired drivers and drivers notusing safety equipment.

Target violent crime and property crimewithin Caledon Detachment area through the expansion of the Citizens on Patrol Program.

Work with our communities to develop andimplement new enhanced traffic teaminitiatives (expanded Highway Rangers team,and Provincial Highway Safety and EducationCommittee) that address community needs.

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A deployed model has been developed to strategically placeenforcement units in areas throughout the province wherethere is an established Outlaw Motorcycle Gang presence. The unit will continue to serve as an investigative team,complementing and providing assistance to projectsprovince-wide.

An in-house analytical component has also been added to theunit comprised of tactical analysts to service the BEU’s projectneeds and a strategic analyst to assess and analyze the impactof international and domestic trends in criminal activity amongOutlaw Motorcycle Gangs.

Provincial Anti-Terrorism Unit

In response to the events of September 11th, 2001 and insupport of the province’s strategy to combat terrorism, theOPP has established and implemented the Provincial Anti-Terrorism Unit (PATU).

The PATU is an OPP-led Joint Forces Operation mandated toconduct multi-jurisdictional strategic intelligence operations toproactively address terrorism and extremism in Ontario. TheUnit is comprised of a twenty-one member intelligence teamfrom municipal, provincial, and federal agencies, and a sevenmember OPP surveillance team focused on workingproactively and collaboratively with other OPP units andpolice and intelligence services. It is anticipated participationfrom other federal agencies will occur in the future.

In an effort to anticipate and prevent criminal acts this unit:

• Collects, evaluates, analyzes, and disseminates intelligenceinformation across the province, across the nation, andacross borders,

• Identifies and monitors suspected terrorists, terrorist groups,and individuals suspected of providing logistical andfinancial support for terrorist operations, and

• Provides investigative support to police agencies involved interrorism related investigations.

The Unit is responsible forconducting intelligence operationson matters involving InternationalTerrorism, Domestic Terrorism,and Issue Specific Terrorism.

The PATU is committed tokeeping our communities securethrough its continued cooperationand working relationshipsestablished with other agencies,ministries, community members,and organizations that areinvolved in combating terrorismboth within Canada and theUnited States.

The Unit is planning for a varietyof formats/forums designed to assistfront-line members and police leadersin Ontario in identifying, documenting anddifferentiating relevant information pertainingto terrorism and potential terrorist threats.

In addition to the work with PATU, OPP IntelligenceSection has members seconded to the RCMP’s IntegratedNational Security Enforcement Teams (INSET) and IntegratedBorder Enforcement Teams (IBET) to support anti-terrorismand border initiatives.

Hate Crime/Extremism Unit

Since the terrorist related events of September 11th, 2001,Hate Crime and Extremism occurrences have significantlyincreased across the province. The OPP’s Hate Crime/Extremism Unit conducts multi-jurisdictional, strategic andtactical intelligence operations targeting individuals ororganized groups involved in hate crime activity and/orcriminal extremism. Intelligence information is collected onpersons or groups involved in such activity in an effort toanticipate, prevent and monitor possible criminal activity. TheUnit has dedicated investigators who perform an intelligencefunction to combat hate crimes and criminal extremism,including the distribution and promotion of hate literature. Italso provides investigative support to OPP detachments andmunicipal police services that require additional resources orthe expertise to conduct hate crime/extremism investigations.

Provincial Emergency Response Team

The newly created Provincial Emergency Response Team(PERT) is comprised of 32 OPP officers selected from acrossthe province and centrally located to respond to high levelemergencies. The Team will respond to terrorist incidentsinvolving Chemical, Biological, Radiological or Nuclear(CBRN) threats and Explosive Disposal incidents involvingCBRN agents. PERT will also respond to Heavy Urban Searchand Rescue incidents resulting from terrorist activities ornatural disasters.

Working closely with other ministries, agencies andorganizations will ensure a tightly knit relationship andprocess that will assist in protecting the citizens of Ontario.The Team will assist Regional Emergency Response Teams inthe areas of: Public Order, Search and Rescue, Containment,Evidence Search, VIP Security, Canine Backup, WitnessProtection and Prisoner Escorts. The team’s mandate alsoincludes providing support to specialized OPP units in orderto counter terrorist threats and assisting the OPP and otheragencies in emergency planning for large-scale disasters ormajor incidents.

Specialized Response Services

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Our Work

The Provincial Anti-Terrorism Unit is centrally located in Toronto withmembers strategicallydeployed in thefollowing six locations:

• Thunder Bay• Sault Ste. Marie• Ottawa• Niagara Falls• London• Windsor

The Provincial Repeat Offender and Parole Enforcement Squad

The Provincial Repeat Offender and ParoleEnforcement Squad(ROPE) is a collabora-tive province-wideinitiative that providesa focused anddedicated approach to pursuing andapprehendingfugitives hiding inOntario. In March2002, in response toterrorist activities, theProvincial RepeatOffender and ParoleEnforcement (ROPE)Squad was expandedto allow for a focusedand dedicated pursuitand apprehension ofhigh-risk fugitives whoare identified as beingunlawfully at large orare an escapee from acorrectional facility, orhave an outstandingimmigration warrantfor their arrest. TheSquad is strategicallylocated throughoutOntario and iscomprised of membersof municipal, regional,provincial and federal Police Services.

In 2003, the ProvincialROPE Squad will continue to utilize an awareness strategy thatnot only promotes the Squad and its role nationally but alsouses proactive media coverage to ensure the public is alerted tooffenders who are unlawfully at large and pose a high-risk topublic safety. The strategy will also solicit leads to help locateand apprehend wanted persons. An enhanced partnershipwith Crime Stoppers is also underway to encourage reportingfrom the public.

Behavioural Sciences - Research Unit

The OPP Behavioural Sciences Section provides training andinvestigative support services of a psychological andbehavioural nature to the OPP, other police services and anycriminal justice agency when requested. The Research Unit isone of eight Units in the Behavioural Sciences Section.

It is dedicated to supportinginvestigations and crime preventionby: carrying out quality research forthe purpose of advancing theknowledge of offender behaviourand characteristics; promotingresearch partnerships with otherOPP sections, external policeservices, other public agencies andacademic institutions; anddisseminating research findings andrecommendations through traininginitiatives and publications. The Unit has collaborativepartnerships to develop riskassessment tools for domesticviolence; examine domesticmurder and the murder ofchildren; and to study child pornography offenders. Thesestudies will provide information useful for the investigation ofthese offences and information potentially helpful inunderstanding and preventing these types of violent crimes.

Fighting Organized Drug Producers

In 2002, indoor marihuana growing connected to organizedcrime rose to an unprecedented level. The enormous profitderived from the commercial production of marihuanacontinues to fund organized crime activities in Ontario.

The hazards posed to the police, public and environment bymarihuana growing operations is alarming. Theft of hydro is a common practice which can cause an electrocution hazardwith high voltages of hydro leeching into the ground. Inaddition, potent chemical solutions and fertilizers used inproduction are routinely dumped into wells or urban sewers.

In addition to its investigative role, the Drug EnforcementSection will continue to take an aggressive, proactive role toeducate and protect the public and the services that come incontact with grow houses.

Biker Enforcement Unit

Since its inception in 1988, the Biker Enforcement Unit(BEU) has taken the leadership role in the activeinvestigation of Outlaw Motorcycle Gangs in Ontario,providing expertise and assistance to intra-provincial lawenforcement personnel, as well as other agenciesthroughout Canada and the United States.

In 2002, the unit expanded to more than double its size,and significantly increased its membership to include 17municipal and other policing partners.

The Ontario ProvincialPolice BehaviouralSciences Section hasthe only Research Unitthat is attached fulltime to a police servicewith the main goal offurthering investigativecapabilities throughscientific research. Ithas close partnershipswith other policeagencies, mentalhealth institutions,universities andcommunity groups.

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Since its inception the Provincial ROPE Squad has had significantachievements in the apprehension ofindividuals deemed a risk to society.In 2002, the Provincial ROPE Squadhas been directly responsible for theapprehension of over two hundredand fifteen (215) unlawfully at largeindividuals.

Investigative and

Our Work

Looking forward to 2003, all Region, Bureau and DetachmentBusiness Plans will include goals and measures to: • entrench OPP values and ethics in all operations, and • build positive relationships and forums for communication.

A review of all human resources management systems willhelp ensure consistency with The Promise, e.g. enhancementsto the selection and promotional processes. The performanceplans of Commissioned Officers, managers and supervisors will

require specificcommitmentspertaining toThe Promiseand theProfessionalismpolicy. Withtheir supervisor,all employeeswill be requiredto “sign off”that they havediscussed how

The Promise is reflected in the quality of their performance,relationships with others and service to customers, at the timeof their annual appraisal.

In 2003, every Block Training session will include a half-day onprofessionalism. New recognition programs will beimplemented to acknowledge and reward those whoseperformance exemplifies excellence and professionalism.

The OPP will continue to pursue the establishment ofprogressive partnerships in policing and communitydevelopment at the local, national and international levels.Constant attention to professionalism and ethics will ensurethe OPP is a police service that is second-to-none.

A Reflection on Our PeopleIn 2002, our people continued to excel and achieve bothpersonal and professional successes. The influence of theirgood work and dedication to policing issues has been felt atthe community, provincial and national levels.

The Ontario Medal for Police Braveryrecognizes acts of superlative courageand bravery performed in the line ofduty by members of Ontario’s PoliceForces. The award was presented inDecember 2002 to Prov. Cst. BrianHalfpenny – for his rescue of adistressed woman from a steel girder70m above the St. Clair River.

The Queen’sGolden JubileeMedal was struckto commemorate the50th Anniversary of theaccession to the throne ofQueen Elizabeth II. It is awarded toCanadians who have made asignificant contribution to their fellowcitizens, their community or Canada.

A total of 117 uniform and civilian members of the OPPreceived this prestigious honour.

Commissioner Boniface, as President of the Canadian Association of Chiefsof Police (CACP) continues to leadprogressive change in policing at thenational level. Much of the work inpursuit of these goals is accomplishedthrough the activities and specialprojects of a number of committeesand through active liaison with various

levels of government having legislative and executiveresponsibility in law and policing.

The Royal Victorian Order was foundedin April 1896 by Queen Victoria as away of rewarding personal service toHer or the Monarchy, on Her owninitiative rather than by ministerialrecommendation. The Order may beconferred on foreigners, and it is oftenawarded by the Sovereign during officialtours overseas.

Detective Cst. Rick Savage was distinguished with this honourfor his consistent hard work and dedication to duty in securityservice to the Royal Family during the Queen’s visit in 2002 aswell as 18 previous Royal Visits.

The Ontario Medal for Good Citizenshipis an official award of the province, andrecognizes and encourages the virtues ofgood citizenship.In 2002, OPPAuxiliary ChiefSupt. TerryHarkins wasawarded themedal for his

decades of voluntary service with theOPP Auxiliary.

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Professionalism Our People

The OntarioMedal for

Police Bravery

CanadianAssociation of

Chiefs of Police

The RoyalVictorian Order

Ontario Medalfor Good

Citizenship

The Queen’sGolden Jubilee

Medal

In 2002, the Ontario Provincial Policeset out to build on its solid foundation of

personal and organizational integrity. Lastyear, that meant integrating a high

performance theme into the way the OntarioProvincial Police reached its business objectives.

The OPP is committed to working to continually earn thepublic’s trust by demonstrating the highest degree ofprofessionalism. This commitment is reflected in theCommissioner’s Directional Statement for 2002-2003 and isincreasingly evident in every aspect of how the organization

conducts its wide-ranging businesses,manages its dedicatedand multi-skilledworkforce and servesmany, diversecommunities.

Four hundred members of the public and front-lineemployees, volunteers and supervisors recently helped to create The Promise of the OPP which:

• articulates the values and ethics that best characterize what the OPP stands for and strives to achieve, and

• defines the ideal behaviours and qualities of internal andexternal relationships that are essential to effective policing.

The new Professionalism policy:

• clarifies accountabilities and processes for creating andsustaining a positive workplace environment, and

• describes how eachperson can help toprotect humanrights, preventdiscrimination and harassment,and be proactive inresolving workplacedisputes.

To reinforce ourposition as leaders in the policecommunity, ourpeople will upholdour values of

accountability, respectful relationships, fairness, courage,caring, continuous learning and diversity.

A new ‘Focus on Professionalism’ Intranet web-site allows all OPP employees and volunteers easy access to information, presentations, best practices and newslettersabout professionalism.

A significant focus on The Promise and the Professionalismpolicy has been included in all training at the OPP ProvincialPolice Academy. The Supervisors’ course has beensignificantly updated to include a strong emphasis on building“people management” skills.

New approaches have been undertaken to develop an OPPworkforce that reflects all communities served, includingadvertising in minority newspapers, diversifying recruiters,and establishing mentoring programs.

We will continue to reward our people in innovative ways,such as providing opportunities for further learning, engagingthem in more challenging work, and participating inconferences or other professional meetings. Over the pastyear, our people have benefited from a variety of perspectives– from civic leaders, advocates, experts in leadership andacademics. Diversitybecame a commontheme at conferencesacross the organizationin 2002. The LincolnAlexander SpeakerSeries on Diversity wasinitiated and a newCommunity AdvisoryCommittee comprisedof leaders from diversecommunities wasestablished. Throughthese avenues we willcontinue to exploreopportunities to learnfrom others and to dialogue on timely issues, by featuringstimulating individuals offering insights on such globalthemes as diversity and leadership.

Work to improve conflict resolution processes began withgreater emphasis on early, local resolution and streamlining ofinvestigationprocesses. Anew trackingsystem willallow betteranalysis oftrends in thearea ofmisconductto enablemoreeffective,preventiveaction.

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People and

Our People

The OPP manages the contract policing process throughproposal development, implementation, maintenance andrenewal of full policing agreements and specialized servicesagreements.

Since Bill 105 brought equitable police financing to Ontariothe number of OPP policing agreements has almost tripled,increasing from 35 in 1998, to 92 in 2002. The 92agreements represent 123 municipalities (79 in individualcontracts, 25 joint, 17 county contracts, one regionalmunicipality contract and one First Nation Policingagreement). Due to municipal restructuring in the post Bill105 era, and the movement by some municipalities fromnon-contract to contract policing arrangements with the OPP,the number of non-contract municipalities policed by theOPP continues to decline, from 576 in 1998 to 199 at theend of 2002.

The OPP continues to prepare policing proposals tailored tothe diverse needs of Ontario’s municipalities. As 2002 came

to a close the OPPwas involved in 24 costing requests, three ofwhich involvemunicipalities thatmaintain municipalpolice services.Additionally, sixmunicipalities thatmaintainedmunicipal policeservices are invarious stages oftransition to full

OPP service delivery. In 2003, the OPP will experience a shiftin focus as a result of the large increase in contractdevelopment that occurred in 1997 and 1998, as itnegotiates the renewal of 37 policing contracts.

The OPP also coordinates and invoices 54 specialized andsupport service agreements (these include 911 CERB -Central Emergency Reporting Bureau, police and fire dispatchcontracts). Additionally, 32 costingrequests for support services are atvarious stages of the costing process.

A significant legislative milestonewas the passage of Bill 59 on June29, 2001. Bill 59 created anadditional option for municipalitiespursuant to the Police Services Act,permitting hybrid-policingarrangements for geographical andhistorical reasons. Prior to Bill 59municipalities were limited to one

police service provider in amunicipality. In combination withreduced municipal restructuring, and thenew hybrid policing option, it is anticipatedthat significant police restructuring activity haslargely run its course.

At the Federation of NorthernMunicipalities annualconference in the latespring of 2001,Commissioner GwenBoniface committedto consulting withmunicipalities onissues related to thecosting and deliveryof OPP services. In early 2002, 286 municipalities (from atotal of 298 municipalities invited to partake) participated inthe consultation phase of the Costing Review Project, headedby Superintendent Dana Ostrom and former president of theAssociation of Municipalities of Ontario, Mr. Michael Power.A number of common themes emerged during the consulta-tion phase of theproject, leading toseveral recommenda-tions for action. TheOPP is reviewing therecommendationsinternally and withstakeholders ingovernment. The OPP will continueto communicate the status of theserecommendationsto all affectedmunicipalities in 2003.

Finally, the OPP continues its partnership with the OntarioAssociation of Police Services Boards (OAPSB). A growingnumber of OPP contract boards are joining this association,

and taking advantage ofinformation provided by thisresource through their annualconference, and other means. TheOPP continues to participate inannual conference planning, and iscurrently involved in thedevelopment of the ‘OAPSB -Board Training Project’, as wecollectively work to fosterexcellence in civilian governance in Ontario.

Municipal Policing Services

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The OPP provides contract policingservices to a wide variety ofmunicipalities, both rural and urban,upper and lower tier, in northernand southern Ontario. Thepopulation range of thesemunicipalities is quite striking!

e.g. The North Shore – 576Orillia – 28,388Caledon – 44,820County of Wellington – 73,195

Our Relationships

The commitment to ourrelationships with First Nations’

communities and First Nations’ policeservices is an important component

of the OPP’s focus on partnerships and policing excellence.

CommissionerBoniface’s AboriginalAdvisory Councilputs her in touchwith issues as theydevelop andprovides a vehiclefor effectivecommunityconsultation at thehighest corporate

level. The Policing with Aboriginal Peoples Committee of the Canadian Association of Chiefs of Police, led by Deputy Commissioner Bill Currie and Anishinabek PoliceService Chief Glen Bannon, is partnering with diversecommunity representatives to tackle issues affecting thequality of service provided to aboriginal people by thepolicing sector. This year the tragedy of missing persons is the focus of the Committee.

First Nations’ Programs will build on its current successesand expand its focus in 2003. In addition to theadministration of policing in 36 First Nations and the designand delivery of training for officers serving aboriginalcommunities, First Nations’ Programs leads the organization

in the provision of training topolice and social serviceagencies in cultural, historicaland legal issues which impacton the provision of our service.This awareness training will beenhanced in 2003 to reach moreemployees.

First Nations’ Programs willoversee the inception of twonew units. The Nishnawbe-AskiInvestigative Support Unit willbring together police officersfrom the OPP and Nishnawbe-Aski Police Service to highlightthe investigative strengths ofeach service. The IntegratedSupport Services Unit willpartner with the OntarioProvincial Police, First Nations’police services and the RoyalCanadian Mounted Police indeployed units. The Unit’s focus

will be on communitypolicing objectivesconsistent withcommunitydevelopment andstrengtheningrelationships with our First Nations’Policing partners.

First Nations’ leaders make a strong contribution to youthinitiatives through our community partnerships. Programssuch as Walking the Path, Aboriginal Shield and HealthyRelationships will be expanded to encompass morecommunities that are interested in becoming a partner withthe police. Ongoing efforts in suicide prevention issues is animportant part of our work with youth.

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First Nations

Police Ethnic and CulturalExchange Program

For its work with FirstNations’ communities, theOPP received a gold medalfor outstanding contribu-tion to the promotion ofrace relations, in whichyoung people from FirstNations’ communities wereprovided developmentalopportunities at detach-ments during a summerplacement. In turn, theyoung people provided ouremployees with a richlearning experience aboutissues impacting on FirstNations’ communities and youth.

Our Relationships

Provision of Services

Service Detachment Region General Available to HQ Other Agencies

24 Hour Proactive & Reactive Policing • •

Auto Theft • •

Auxiliary Policing Program •

Aviation Services • •

Behavioural Sciences • •

Business Planning • • •

Canine • • Mutual Agreements

Child Pornography Investigation • •

Communications • • •

Community Policing • • • Mutual Agreements

Complaint Investigation • • • On Request

Court Case Management • Mutual Agreements

Crime Prevention • • • Mutual Agreements

Crime Stoppers Program • • • Mutual Agreements

Differential Response • •

Drug Enforcement • • • •

Emergency Response • • • •

Employee Counselling • • •

Explosives Disposal • • • •

Forensic Identification • • •

Hate Crimes/Extremism • •

Hostage Negotiation • • •

Illegal Gaming • •

Incident Command • • • •

Intelligence • •

Major Case Management • •

Major Criminal Investigation • • • •

Marine/Snowmobile/ATV • • •

Media Relations • • •

R.I.D.E. • • Mutual Agreements

Search and Rescue • • Mutual Agreements

Sex Offender Registry • •

Surveillance (Electronic & Physical) • •

Tactics and Rescue • •

Technical Traffic Collision Investigation • • •

Threat Assessment • •

Traffic • • Mutual Agreements

Training • • Mutual Agreements

Underwater Search and Rescue • •

ViCLAS (Violent Crime Linkage Analysis System) • •

Victims Assistance (VCARS) • • • Mutual Agreements

VIP Security • •

The OPP has developed thefollowing approved approach to the provision of services toassist municipalities incomplying with AdequacyStandards:

The Ontario Provincial Policewill continue to provideprovincially mandated services at no direct cost to the municipal police services of Ontario.

In addition, the OPP willprovide specialized services tomunicipal police serviceswithin the Province of Ontarioin the following manner:

1. To police services policingpopulations in excess of150,000, the OPP willprovide specialized servicesthrough cooperative policing agreements.

2. Service contracts withassociated costs will beentered into with policeservices in municipalities of populations less than150,000 in the followingcircumstances:

a. Requests for basic policeservices – those basic publicsafety activities that form the foundation of policing;

b. Request for a specializedservice that the police forcewas providing and chooses to discontinue;

c. Provision of any specializedservice that is requested orresults in a dedicated service.

3. In all other circumstances,OPP specialized services willbe provided at no cost withinthe terms and conditions oflocally-negotiated servicecontracts, which will takeinto consideration avail-ability of resources andservice delivery standards.

Mobile Workstations

In recent years, there has been anincreased emphasis placed upon safety

and security issues within Ontariocommunities. As a consequence, the OPP has

recently implemented a Computer Aided DispatchSystem and Records Management System, and over

the next year will be installing Mobile Workstations(commonly referred to as “in-car computers”) in OPPvehicles.

By providing thistechnology directly tofront-line OPPofficers, MobileWorkstations (MWS)will enable greaterofficer independenceby supporting manydirect queries ofpersons, vehicles, andproperty encounteredduring the course ofan investigation or ina regular tour of duty,

without having to rely on the Communications Centre foradditional support.

Simple police presence is one deterrent to illegal acts andtraffic violations. MWS will result in greater police visibilityin the communities serviced by the OPP. The impact of thisbecomes much more significant when one considers thegeography that the OPP polices.

The proposed MWS has all ofthe software applicationscurrently available to officersat detachment. MWS willincrease officer visibility andimprove OPP response time tocalls, as officers will no longerhave to leave their patrol areasto attend a detachment simplyto complete paperwork. Theaddition of magnetic swipeequipment (for use withDriver’s Licences and otheridentification) and in-carprinters will facilitate theproduction of court-relateddocuments. Enabling officersto deal with individuals in amore timely fashion will also

result in increased officer availability for calls for service andproactive policing initiatives as well as improving officer andpublic safety.

Beginning in 2003 and over the next two years, MWS willroll-out in stages beginning in Eastern Ontario and movingwest along 400-series highways. Technical and logisticalissues will be explored for possible future deployment ofMWS in the OPP’s North East and North West Regions.

Provincial Communications Centres - Government MobileCommunications Project

Officer safety continues to be the driving force behind anyoperational changes that have been made or will be madeto the OPP’s communications systems. The same rationaleapplies to service delivery to the general public. The newcommunications centres have been designed to ensure thatservice delivery both to the public and front-line members isseamless and uninterrupted.

The OPP is well on its way to providing personnel with the latest in communications technologies. The firstdetachment (Essex) began being dispatched from the new Provincial Communications Centre – London (PCC - London) on September 5th, 2002. Since that time, the OPP has continued to transition detachments to the new radio system.

With PCC - London now fully functional, the focus is on the continued transition. From Windsor to Orillia toTobermory, all OPP members will soon be using new radiosystem equipment and technologies.

Transitioning of operations within the PCC - Smiths Fallsfacility will occur following a phased-in approach. TheSmiths Falls facility is projected to be fully operational inearly 2004.

Implementation ofthe new communica-tions system requiressignificant commit-ment and planninggiven the complexityof the amalgamationprocess. Logisticalissues includeensuring that all OPPvehicles receive newequipment, andscheduling front-line personnel to receive training with thesystem and equipment.

With the assistance of Regional Command staff, theGovernment Mobile Communications office, our businesspartners and the project team, the OPP has not only beenable to implement this system but has addressed numerousunforeseen matters that present themselves with such alarge scale implementation.

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Technology

In the future, thistechnology has the potentialto support other innovativeapproaches to lawenforcement, including:• the introduction of global

position systems tosupport the more efficientand strategic deploymentof resources, and enhanceofficer safety, and

• the transmission ofphotographs of wanted/missing persons direct tothe in-car computer.

Our Infrastructure