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Page 1: Protect your property from fraud - Citizens Advice · your property from fraud. ... sell or mortgage your property, leaving you ... service. We’ll notify you of certain applications

Protectyourpropertyfromfraud

Page 2: Protect your property from fraud - Citizens Advice · your property from fraud. ... sell or mortgage your property, leaving you ... service. We’ll notify you of certain applications

Your property is probably the mostvaluable asset you own so it'simportant to protect it from the riskof fraud.

What is property fraud?Fraudsters can and do target properties forfraud. By pretending to be you they can try tosell or mortgage your property, leaving youto deal with the consequences. Fraud of allkinds is on the increase, so it’s important youdo what you can to protect yourself.

You’re more at risk if your property:— is rented out— is empty— is mortgage-free— isn’t registered with HM Land Registry.

To reduce the risk of being a victimof property fraud:— Sign up to our free Property Alert

service.We’ll notify you of certain applicationsaffecting the property you are monitoring,such as for a new mortgage or change of ownership.

If you receive an alert about activity that seems suspicious you should take immediate action – see the information on the back page about who to contact if you think you may be the victim of property fraud.

Page 3: Protect your property from fraud - Citizens Advice · your property from fraud. ... sell or mortgage your property, leaving you ... service. We’ll notify you of certain applications

You can monitor up to 10 registeredproperties in England and Wales. You don’thave to own the property, so you couldmonitor the property of an elderly relativefor example.

To sign up to Property Alert, visitwww.gov.uk/property-alert

Alerts are normally sent by email but you can still use the service if you’re not online.You can contact the Property Alert team on0300 006 0478 or [email protected]

— Ensure your property is registered so thatyou can be compensated if you are a victimof fraud and suffer financial loss. The vastmajority of properties in England andWales are registered. Those most likely tobe unregistered are properties that haven’tchanged hands or been mortgaged since1990.

— Keep your contact details up to date,ensuring we can reach you at up to threeaddresses. These can include an emailaddress and an address abroad. If yourdetails are not up to date, you may notreceive our correspondence.

— Apply for a restriction to help preventforgery. A restriction can stop activity onyour property, such as a transfer or amortgage, unless a conveyancer or solicitorcertifies the application was made by you.

For more information on all of the aboveadvice, visit

www.gov.uk/propertyfraud

Page 4: Protect your property from fraud - Citizens Advice · your property from fraud. ... sell or mortgage your property, leaving you ... service. We’ll notify you of certain applications

© Crown Copyright HM Land Registry April 2017

If you think you may be the victimof property fraud, you should:

— Contact our property fraud line on 0300006 7030 (Monday to Friday, 8.30am to5pm) or [email protected]

— Contact a legal professional such as asolicitor or Citizens Advice and Action Fraud(www.actionfraud.police.uk)

www.gov.uk/propertyfraud