preventing fraud and theft at your dealership

14
Preventing Fraud and Theft at Your Dealership Kathryn Carlson Product Director, HR Management

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Preventing Fraud and Theft at Your Dealership

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Page 1: Preventing Fraud and Theft at Your Dealership

Preventing Fraud and Theft at Your Dealership

Kathryn Carlson

Product Director, HR Management

Page 2: Preventing Fraud and Theft at Your Dealership

Questions?

If you have questions during the presentation, please submit them

using the “Questions” feature.

Questions will be answered at the end of the webinar.

Copyright © 2011 TK Carsites. All rights reserved. www.tkcarsites.com.

Page 3: Preventing Fraud and Theft at Your Dealership

10 Steps To Prevent Employee Fraud and Theft

1) Be Proactive – Have a “3D” plan

• Deterrence

• Detection

• Determination

Page 4: Preventing Fraud and Theft at Your Dealership

10 Steps To Prevent Employee Fraud and Theft

2) Create a positive working environment

• Recognize

• Reward

• Measure

Page 5: Preventing Fraud and Theft at Your Dealership

10 Steps To Prevent Employee Fraud and Theft

3) Written Policy

• Clear language

• Concise

• Consequences

Page 6: Preventing Fraud and Theft at Your Dealership

10 Steps To Prevent Employee Fraud and Theft

4) Train Managers

• Recognize

• Rotate

• Respond

Page 7: Preventing Fraud and Theft at Your Dealership

10 Steps To Prevent Employee Fraud and Theft

5) Evaluate Management Controls

• Assess

• Assign

• Separate

Page 8: Preventing Fraud and Theft at Your Dealership

10 Steps To Prevent Employee Fraud and Theft

6) Review Building Security

• Access

• Control

• Monitor

Page 9: Preventing Fraud and Theft at Your Dealership

10 Steps To Prevent Employee Fraud and Theft

7) Effective Screening

• Applicants

• Employees

• Vendors

Page 10: Preventing Fraud and Theft at Your Dealership

10 Steps To Prevent Employee Fraud and Theft

8) Hotline

• Report

• Confidential

• Reward

Page 11: Preventing Fraud and Theft at Your Dealership

10 Steps To Prevent Employee Fraud and Theft

9) Audits

Independent

Internal

Unscheduled

Page 12: Preventing Fraud and Theft at Your Dealership

10 Steps To Prevent Employee Fraud and Theft

10) Investigate

• Immediate

• Assistance

• Terminate

Page 13: Preventing Fraud and Theft at Your Dealership

Questions and Answers

Page 14: Preventing Fraud and Theft at Your Dealership

Contact Information

14– KPA CONFIDENTIAL –

The recorded webinar and presentation slides will be emailed to you today including your local representative’s contact information.

www.kpaonline.com

[email protected]

866-228-6587