RecruitingHeadhuntingTalent Acquisition

Why Recruit?New recruits can bring enthusiasm, as well as fresh ideas

and perspectives into the workplace.

NEW JOB!

Why Recruit?

• Decreased customer satisfaction as clients have to wait longer to be served.

• Reduced employee satisfaction as reps may feel harried by impatient and unhappy clients.

• Less opportunity to leverage accessories and add on sales to frustrated and time pressed clients.

The dire and dreaded consequences of not recruiting:

Where do we recruit?

Where do we recruit?

THE TWILIGHT

ZONENOT HERE

HERE

HERE

INSIDE

OUTSIDE

Recruiting inside your store • Your first destination for

recruiting should be inside your own store. Reach out to your employees and ask them if there is someone they think would be a good fit for the role.

• Also, remember that your clients can be a source of candidates or candidate referrals.

Recruiting outside your store • Opportunities outside your store

can be anywhere you happen to be, department stores, restaurants, etc.

TIP: Remember to be tactful if you are engaging someone in their workplace –that may not be an ideal place or time to discuss their professional attributes.

NOW HIRIN

G

Winning Recruiting Strategies

I keep winning like its going out of style

Winning Recruiting Strategies

Selling Skills

Be Strategic!• Start hiring sooner rather than later

so you don’t find yourself making decisions that are rushed.

• You may think that the perfect team is composed of aggressive sales sharks but the best teams consist of people with complimentary skills. Take inventory of your staff’s attributes and decide which qualities will help complete your team before beginning your recruiting process.

• Not everyone on the team can or should be a quarterback.

Leadership

Ops Focus

Winning Recruiting Strategies It’s not about quality it is about quantity:

• Collect as many candidates as possible and fill your recruiting bucket rather than seeking that perfect rep. If that ideal candidate chooses a job somewhere else you have nothing. Filter through your pool of prospects to find your winners!

Interview often and regularly. • This will enhance your interviewing skills

and help you crystallize a perspective of what attributes will be most important for your business.

Winning Recruiting Strategies Recruiting requires salesmanship.

• You may expect your candidate to sell you on why you should hire them but it’s a two way street. Sell them on why they should want to come to work for Sprint. This isn’t the only show in town.

Plan ahead:• Recruiting should be an ongoing process

so that there are always prospects when staffing needs change.

• You should be recruiting anytime you are considering promoting someone or putting someone on Written Warning.

Happy Recruiting!