project_management_overview
TRANSCRIPT
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A project is a temporary endeavor undertaken to
produce a unique product or service
Temporary UniqueCharacteristics
of Projects
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Emergency response to operations problems
Callouts
Repairs and troubleshooting
Routine operations support
Maintenance of equipment
Minor modifications and tuning of
equipment
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What are the differences between PROJECTS and
OPERATIONS?
Characteristics of Projects
Temporary Definitive beginning and end
Unique New undertaking, unfamiliar ground
Characteristics ofOperations
Ongoing Continuous cycle
Repetitive - Expected inputs and outputs
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Completed within
allocated budget
Customer
Requirements
satisfied/exceeded
Completed within
allocated time
frame
Accepted by the
customer
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Scope Creep
Poor
Requirements
Gathering
Unrealisticplanning and
scheduling
Lack ofresources
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Project Management is the application of skill,
knowledge, tools and techniques to meet the needs
and expectations of stakeholders for a project.
Project management is a set of principles, practices,
and techniques applied to lead project teams and
control project schedule, cost, and performance risksto result in delighted customers
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The purpose of project management is prediction
and prevention NOT recognition and reaction
Project management processes and tools help the
project manager and team to organize, document,track and report on project tasks and progress.
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Individuals and Organizations
Actively Involved in Project
Interest Affected by Project
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Orang dalaman yangberada di dalam pasukan
projek yang dilaksanakan
Orang luar daripasukan projek tetapi
berada di dalam
organisasi yang sama
Orang luar yang tidak adakena mengena dengan
organisasi yang membuat
projek
Mereka ini terlibat
secara langsungdalam pasukan
projek dan
berpengaruh
di dalam aktiviti
projek.
Boleh jadi Pengurus
Projek atau ahli
pasukan
Kakitangan atau
jabatan yang manapasukan projek
memerlukan bantuan
Pelanggan (pengguna)
yang memperolehimanfaat dari sistem
yang dipasangkan
atau kontraktor yang
terlibat melakukan
kerja-kerja untuk
projek tersebut
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Vision and Strategy
Establishing Direction
AligningP
eople Communicating
Negotiating
Motivating and Inspiring
Influencing Organizations
Overcoming Barriers to Change
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Planning
Finance and Accounting
Personnel Administration
Technology
Organizational Development
Delegation
Team Building
Conflict Management
Solving Problems
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Writing
Listening
Speaking
Presenting
Media Relations
Meeting Management
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TIME
COST SCOPE
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Effective Management of the Triple
Constraints
Requirement-Needs Identified of Unidentified
Expectations
Cost/Resources-People,Money, Tools
Schedule/Time
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Increased Scope = increased time + increased
cost
Tight Time = increased costs + reduced scope
Tight Budget = increased time + reduced
scope
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Scope Management
Issue Management
Time Management
Cost Management
Human Resource Management
Quality Management
CommunicationsM
anagement Risk Management
Change Control Management
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Scope Management Project Scope Management is the process to
ensure that the project is inclusive of all the
work required and only the work require, forsuccessful completion
This component is used to communicate
How the scope was defined How the project scope will be managed
Who will manage the scope (e.g PM, QA)
Change Control
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Scope Management
Primarily it is the definition and control of what
is and is not included in the project
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Issue Management
Issues are restraint to accomplishing the
deliverables of the project
Typically identified throughout the project
and logged and tracked through resolution.
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Issue Management (cont) In this section of the plan the following
processes are depicted:-
Where issues will be maintained and tracked
The process for updating issues regularly
The escalation process
The vehicle by which team members can accessdocumented issues
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Time Management Includes the processes required to ensure
timely completion of the project.
Activity definitionidentifying the specificactivities that must be performed to produce
the various project deliverables.
Activity sequencingidentifying anddocumenting interactivity dependencies.
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Time Management (cont)Activity duration estimatingestimating the
number of work periods that will be needed
to complete individual activities.Schedule developmentanalyzing activity
sequences, activity durations, and resource
requirements to create the project schedule.
Schedule controlcontrolling changes to
the project schedule.
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Cost Management This process is required to ensure the project is
completed within the approved budget and includes :-
Resources Planning-the physical resources required
(people, equipment, materials) and what quantities
are necessary for the project
Full Time Employees, Professional Services, Cost
and Contingency
BudgetBudget estimates
Baseline estimates
P
roject Actual
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Human ResourceM
anagement Includes the processes required to make the most
effective use of the people involved with the project
Organizational planningidentifying, documenting,
and assigning project roles, responsibilities, and
reporting relationships.
Staff acquisitiongetting the needed humanresources assigned to and working on the project.
Team developmentdeveloping individual and
group skills to enhance project performance.
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QualityM
anagement Quality Management is the process that insure the
project will meet the needs via:
Quality Planning, Quality Assurance, and Quality
Control
Clearly Defined Quality Performance Standard
How the Quality and Performance Standards
are measured and satisfied How Testing and Quality Assurance Processes
will ensure standards are satisfied
Continuous ongoing quality control
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Communications Management This process is necessary to ensure timely and appropriate
generation, collection, dissemination, and storage of project
information
Communications planning: Determining the needs (who
needs what information, when they need it, and how it willbe delivered)
Information Distribution: Defining who and how
information will flow the project stakeholders and
frequency Performance Reporting: Providing project performance
updates via status reporting
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RiskM
anagement Risk identification and mitigation strategy
When\ifnew risks arise
Risk update and tracking
Risk..POTENTIAL negative impact of project
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Project Risk Management Process
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Change Control Management Define how changes to the project scope will be
executed
Scope
Change
Schedule
Change
Technical
Specification
Change
All changes require collaboration and buy via the
project sponsors signature prior to implementation of the changes
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Initiation
Phase
Definition
Phase
Planning
PhaseImplementation
Phase
Deployment
Phase
Closing
Phase
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1. Scope Management
2. WorkplanManagement
3. ResourceManagement
(Time, Cost, People)
4. DeliverableManagement
5. Quality Management
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ProjectManager is the person who is
responsible for everything that is required to
make the project a success - whether directlyor indirectly
The
P
rojectM
anager is at the center ofeverything relating to the project
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Execute the
Project
Plan the
Project
Control the
Project
Close the
ProjectInitiate the
Project
3
4
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2
Project Manager Checklist
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Key Activities
Document and/or confirm scope andassumptions
Confirm sponsorship and funding
Draft high level plan
Identify who needs to provide input into
plan and resources
Checklist to consider
Project Startup and Sponsor
Templates to consider
Project Scope, Gant Chart and Resource
Planning
Project role descriptions
1
Initiate
theProject
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Key Activities Confirm baseline project scope with
sponsor
Define, document and confirm business
and requirements
Identify impact on business processes
Identify whats not in scope
Checklist to consider
Sponsor
Templates to consider
Project Scope
2
Plan the
Project
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Key Activities
Identify who needs to provide input intoplan
Develop preliminary detailed plan based on
scope, requirements, etc
Identify skill sets needed to accomplish
tasks
Develop communication plan
Identify and secure resources
Conduct pre-kickoff meeting with Sponsor
Conduct kick-off meeting Conduct risk assessment with team
members
Identify the criteria for stopping the project
Update detailed plan and get buy-in form
team and Sponsor
3
Execute
theProject
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3
Execute
theProject
Checklist to consider
Project Planning
Deliverable and Quality Assurance
Transition
Templates to consider
Activity list
Detailed project plan
Project Resource Plan
Communication matrix
Project Risk Assessment
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Key Activities Implement communication plan
Hold regular team meeting, etc
Share progress/status
Identify/resolve issues
Hold format sponsor updates
Keep your manager informed
Keep shareholders informed
Monitor progress and report status
Monitor risks and take action as necessary
Identify and manage issues
Manage scope and track changes
Update plan as needed
4
Control
theProject
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4
Execute
theProject
Checklist to consider
Sponsor
Transition
Templates to consider
Project scope change
Communication matrix
Project status snapshot
Detailed Project Plan Risk Assessment
Issue Log
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Key Activities
Develop a cutover plan or checklist, if
applicable
Complete documentation, training, and
knowledge transfer Conduct final project review
Conduct sponsor sign-off
Transition to support/service organization
or next project team
Close-out final tasks and issues
Conduct lessons learned
Celebrate success
5
Close the
Project
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5
Close the
Project
Checklist to consider
Transition
Project Closeout
Templates to consider
Issue Log
Detailed Project Plan
Communication matrix
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ProcessResponsibilities
People
Responsibilities
Project issues
Disseminating project
information
Quality Managing Scope
Metrics
Managing the overall work plan
Implementing standard
processes
Establishing leadershipskills
Setting expectations
Team building
Communication skills
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Subdividing project into smaller and smaller workingelements
Hierarchical work breakdown structure
A map of the project (Gantt)
Assures that all products and work elements are
identifies
Integrates the project with the organization
Establishes a basis for control
The WBS is a chart or outline which breaks down
work that must be done to achieve project goal
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Example :
1.0 Move the hospital (Project)
1.1Move patient (Task)
1.1.1 Arrange for ambulance (Subtask)
1.1.1.1Prepare patients for move1.1.1.2 Box patient personal effects
1.2 Move furniture
1.2.1 Contract with moving company1.2.2
1.3 .
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The project schedules provides a basis for
monitoring project progress
Important techniques include
Gantt charts
Critical path analysis
Critical chain scheduling
PERT (Program Evaluation and Review Technique)
analysis
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Example
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Gantt Chart
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Gantt Chart
h
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Gantt Chart
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Microsoft Project
File Maker
Sharepoint
www.dotproject.net
Excel
Mind Manager
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Common obstacles you may face include:-
Unclear scope and business need
Uncommitted sponsor
Uncommitted resources
Other?
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The five project management process groups
are initiating, planning, executing, monitoring
& controlling and closing
You can map the main activities of each
process group to nine knowledge areas (key
areas)
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Of course Proposal of the project. So you
should determine : The title of project
The objective
The scope of the project
Significant of the project