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Health Psychology 2001, Vol. 20, No. 3, 166-175 Copyright 2001 by the American Psychological Association, Inc. 0278-6133/01/S5.00 DOT: 10.1037//0278-6133.20.3.I66 Projection in Surrogate Decisions About Life-Sustaining Medical Treatments Angela Fagerlin Kent State University Peter H. Ditto University of California, Irvine Joseph H. Danks Kent State University Renate M. Houts University of North Carolina at Chapel Hill William D. Smucker Summa Health System To honor the wishes of an incapacitated patient, surrogate decision makers must predict the treatment decisions patients would make for themselves if able. Social psychological research, however, suggests that surrogates' own treatment preferences may influence their predictions of others' preferences. In 2 studies (1 involving 60 college student surrogates and a parent, the other involving 361 elderly outpatients and their chosen surrogate decision maker), surrogates predicted whether a close other would want life-sustaining treatment in hypothetical end-of-life scenarios and stated their own treatment preferences in the same scenarios. Surrogate predictions more closely resembled surrogates' own treatment wishes than they did the wishes of the individual they were trying to predict. Although the majority of prediction errors reflected inaccurate use of surrogates' own treatment preferences, projection was also found to result in accurate prediction more often than counterprojective predictions. The rationality and accuracy of projection in surrogate decision making is discussed. Key words: advance directives, projection, end-of-life decision making Near the end of life, people are often too sick to make medical decisions for themselves, requiring a surrogate decision maker, Angela Fagerlin and Joseph H. Danks, Department of Psychology, Kent State University; Peter H. Ditto, Department of Psychology and Social Behavior, University of California, Irvine; Renate M. Houts, Center for Developmental Science, University of North Carolina at Chapel Hill; William D. Smucker, Department of Family Practice, Summa Health System, Akron, Ohio. Angela Fagerlin is now with the Program for Improving Health Care Decisions at Ann Arbor Veterans Affairs Health Services Research and Development and with the University of Michigan Health System. Financial support for these studies was provided by grants from the Agency for Healthcare Research and Quality (HS08180), the Applied Psychology Center at Kent State University, and the Summa Health System Foundation. Study 1 was conducted as part of Angela Fagerlin's master's thesis at Kent State University. We gratefully acknowledge Kristen M. Coppola for her thoughtful contributions throughout these studies. We also thank William Merriman, Jill Jacobson, and Steven Zyzanski for their comments on drafts of this article, and Janet Long for her assistance in preparing the manuscript. Correspondence concerning this article should be addressed to either Angela Fagerlin, University of Michigan Health System, Division of General Medicine, 300 North Ingalls, Room 7C27, Ann Arbor, Michigan 48109-0429, or Peter H. Ditto, Department of Psychology and Social Behavior, 3340 Social Ecology II, University of California, Irvine, Cali- fornia 92697-7085. Electronic mail may be sent to [email protected] or [email protected]. generally a family member (Hayley, Cassel, Snyder, & Rudberg, 1996; High, 1988), to make decisions using the standard of sub- stituted judgment (President's Commission for the Study of Ethical Problems in Medicine and Biomedical and Behavioral Research [President's Commission], 1983). The substituted judgment stan- dard asserts that surrogates should make medical decisions for incapacitated patients that reflect the decisions the patients would make for themselves in the same circumstances if competent (President's Commission, 1983). Although the substituted judgment standard is the preferred method of surrogate decision making from an ethical standpoint, empirical studies suggest that it is a difficult standard to meet. Studies have repeatedly shown that when faced with hypothetical decisions about the use of life-sustaining medical treatment, nei- ther family members nor physicians can consistently predict a patient's treatment wishes at levels of accuracy that exceed those expected from chance alone (e.g., Druley et al., 1993; Sulmasy et al., 1998; Uhlmann, Pearlman, & Cain, 1988). Moreover, inaccu- rate substituted judgment does not seem to be solely a function of surrogates' lack of knowledge of patients' treatment preferences. Ditto et al. (2001) found that surrogates provided with an instruc- tional advance directive (i.e., a "living will") completed by a patient were no more accurate in their predictions of that patient's life-sustaining treatment preferences than were surrogates making predictions without a patient-completed directive. This was true even when the surrogate discussed the directive with the patient immediately prior to the prediction task. In addition to questioning 166

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Page 1: Projection in Surrogate Decisions About Life …faculty.missouri.edu/segerti/capstone/DittoSurrogate...decisions about the use of life-sustaining medical treatment, nei-ther family

Health Psychology2001, Vol. 20, No. 3, 166-175

Copyright 2001 by the American Psychological Association, Inc.0278-6133/01/S5.00 DOT: 10.1037//0278-6133.20.3.I66

Projection in Surrogate Decisions AboutLife-Sustaining Medical Treatments

Angela FagerlinKent State University

Peter H. DittoUniversity of California, Irvine

Joseph H. DanksKent State University

Renate M. HoutsUniversity of North Carolina at Chapel Hill

William D. SmuckerSumma Health System

To honor the wishes of an incapacitated patient, surrogate decision makers must predict the treatmentdecisions patients would make for themselves if able. Social psychological research, however, suggeststhat surrogates' own treatment preferences may influence their predictions of others' preferences. In 2studies (1 involving 60 college student surrogates and a parent, the other involving 361 elderlyoutpatients and their chosen surrogate decision maker), surrogates predicted whether a close other wouldwant life-sustaining treatment in hypothetical end-of-life scenarios and stated their own treatmentpreferences in the same scenarios. Surrogate predictions more closely resembled surrogates' owntreatment wishes than they did the wishes of the individual they were trying to predict. Although themajority of prediction errors reflected inaccurate use of surrogates' own treatment preferences, projectionwas also found to result in accurate prediction more often than counterprojective predictions. Therationality and accuracy of projection in surrogate decision making is discussed.

Key words: advance directives, projection, end-of-life decision making

Near the end of life, people are often too sick to make medicaldecisions for themselves, requiring a surrogate decision maker,

Angela Fagerlin and Joseph H. Danks, Department of Psychology, KentState University; Peter H. Ditto, Department of Psychology and SocialBehavior, University of California, Irvine; Renate M. Houts, Center forDevelopmental Science, University of North Carolina at Chapel Hill;William D. Smucker, Department of Family Practice, Summa HealthSystem, Akron, Ohio.

Angela Fagerlin is now with the Program for Improving Health CareDecisions at Ann Arbor Veterans Affairs Health Services Research andDevelopment and with the University of Michigan Health System.

Financial support for these studies was provided by grants from theAgency for Healthcare Research and Quality (HS08180), the AppliedPsychology Center at Kent State University, and the Summa Health SystemFoundation. Study 1 was conducted as part of Angela Fagerlin's master'sthesis at Kent State University.

We gratefully acknowledge Kristen M. Coppola for her thoughtfulcontributions throughout these studies. We also thank William Merriman,Jill Jacobson, and Steven Zyzanski for their comments on drafts of thisarticle, and Janet Long for her assistance in preparing the manuscript.

Correspondence concerning this article should be addressed to eitherAngela Fagerlin, University of Michigan Health System, Division ofGeneral Medicine, 300 North Ingalls, Room 7C27, Ann Arbor, Michigan48109-0429, or Peter H. Ditto, Department of Psychology and SocialBehavior, 3340 Social Ecology II, University of California, Irvine, Cali-fornia 92697-7085. Electronic mail may be sent to [email protected] [email protected].

generally a family member (Hayley, Cassel, Snyder, & Rudberg,1996; High, 1988), to make decisions using the standard of sub-stituted judgment (President's Commission for the Study of EthicalProblems in Medicine and Biomedical and Behavioral Research[President's Commission], 1983). The substituted judgment stan-dard asserts that surrogates should make medical decisions forincapacitated patients that reflect the decisions the patients wouldmake for themselves in the same circumstances if competent(President's Commission, 1983).

Although the substituted judgment standard is the preferredmethod of surrogate decision making from an ethical standpoint,empirical studies suggest that it is a difficult standard to meet.Studies have repeatedly shown that when faced with hypotheticaldecisions about the use of life-sustaining medical treatment, nei-ther family members nor physicians can consistently predict apatient's treatment wishes at levels of accuracy that exceed thoseexpected from chance alone (e.g., Druley et al., 1993; Sulmasy etal., 1998; Uhlmann, Pearlman, & Cain, 1988). Moreover, inaccu-rate substituted judgment does not seem to be solely a function ofsurrogates' lack of knowledge of patients' treatment preferences.Ditto et al. (2001) found that surrogates provided with an instruc-tional advance directive (i.e., a "living will") completed by apatient were no more accurate in their predictions of that patient'slife-sustaining treatment preferences than were surrogates makingpredictions without a patient-completed directive. This was trueeven when the surrogate discussed the directive with the patientimmediately prior to the prediction task. In addition to questioning

166

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PROJECTION IN SURROGATE DECISION MAKING 167

the wisdom of current policy and law advocating the use ofadvance directives, the finding that surrogate decision makers havedifficulty predicting others' treatment preferences even when sup-plied with substantial amounts of apparently relevant informationsuggests that additional factors may be operating to bias surro-gates' substituted judgments.

Self-Based Biases in Surrogate Decision Making

Adhering to the substituted judgment standard requires surro-gates to recognize the patient's right to receive only those treat-ments that the patient wants, regardless of surrogates' beliefs aboutwhat will best promote the patient's well-being (the so-called "bestinterest standard") or the understandable desire to provide everypossible treatment for their loved one (Baergen, 1995). Socialpsychological research, however, has long reported the difficultypeople have separating their own traits, attitudes, and wishes fromtheir perceptions of others (e.g., Heider, 1958; Holmes, 1968;Ross, Greene, & House, 1977). Specifically, one of the mostwell-replicated findings in the social perception literature is thetendency for people to overestimate the extent to which their ownopinions and behavioral choices are shared by others (Krueger,1998; Marks & Miller, 1987). This phenomenon has been referredto by many names—the false consensus effect (Marks & Miller,1987; Ross et al., 1977), assumed similarity (Cronbach, 1955;Funder, Kolar, & Blackman, 1995), attributive or social projection(Holmes, 1968; Krueger & Clement, 1997)—and has been positedto result from a number of different cognitive and motivationalforces (Krueger & Clement, 1997). At an empirical level, however,the phenomenon is simple and remarkably robust: People tend to"project" their own characteristics onto others, assuming that otherpeople are likely to behave and believe as they themselves do.

The generality of projection across judgment domains suggeststhat surrogate decisions about life-sustaining treatments may showa similar tendency. Three studies have provided preliminary sup-port for this prediction. Karel and Gatz (1996) found that adultchildren tended to cite the same factors as important (e.g., pain,mental capacity) when making treatment decisions for their par-ents as they previously had stated would be important in makingtheir own medical decisions. Two problems with the study fromthe current perspective are that (a) children rated the factors theythemselves would consider important in making decisions for anunspecified parent rather than predicting the factors their parentwould consider important (a true substituted judgment task) and(b) children stated the importance of general factors in decisionmaking rather than specific predictions about their parents' life-sustaining treatment preferences.

Neither of these problems is shared by a pair of studies bySchneiderman and colleagues (Schneiderman, Kaplan, Pearlman,& Teetzel, 1993; Schneiderman, Kaplan, Rosenberg, & Teetzel,1997), which showed that physicians' predictions of their patients'preferences for specific life-sustaining treatments correspondedmore closely to the physician's own preferences than they did withthe actual preferences of the patients they were trying to predict.The Schneiderman et al. (1993, 1997) studies, however, leave twoimportant issues unanswered. First, the fact that physicians dem-onstrate a projection bias does not mean that family members, withtheir longer and richer relationship with the patient, will show asimilar tendency. Second, an issue that has not been well addressed

in past research concerns the accuracy of projection as a strategyin surrogate decision making. Although it is tempting to assumethat projection will always compromise the accuracy of substitutedjudgment, projection is neither entirely irrational nor necessarilydetrimental to accurate judgment. In the absence of specific knowl-edge of the values or preferences of another, a reasonable defaultstrategy is to use one's own preferences as a prediction guide(Dawes, 1990; Funder et al., 1995; Hoch, 1987). Moreover, be-cause individuals often have trouble identifying and using relevantpredictive information, projection can improve the accuracy ofpredictions in some instances (Hoch, 1987). This distinction be-tween the psychological process of projection and its judgmentaloutcome (e.g., accurate or inaccurate prediction) becomes crucialwhen research on projection is imported to a context like end-of-life medical decision making, in which inaccurate interpersonalpredictions can, quite literally, have life or death consequences.

In this article we report two studies in which we examinedwhether surrogate decisions about life-sustaining medical treat-ments are influenced by surrogates' own treatment preferences.Given the wealth of evidence documenting self-based judgmentbiases, we suspected that surrogates would be influenced by theirown treatment preferences, even when they had available to themother relevant information on which to base their treatment pre-dictions. A secondary goal of the studies was to examine the extentto which projection bias might contribute to the well-documentedinaccuracy of surrogate's life-sustaining treatment predictions. Be-cause past research has suggested a complicated relationship be-tween projection and interpersonal accuracy, we tried to carefullyconsider the extent to which projection might detract from orenhance the accuracy of surrogate medical decisions.

Study 1

Given that children are often asked to be their parents' surrogatedecision makers (Hayley, Stern, Stocking, & Sachs, 1996), Study 1examined undergraduate students making surrogate decisions for aparent. Because we were interested in whether projection wouldoccur even when surrogates had relevant information on which tobase their treatment predictions, we had students and parentsengage in a discussion of end-of-life issues prior to the predic-tion task. Finally, to more fully examine how the availability ofrelevant predictive information would affect projection, we ma-nipulated the length of time between the discussion of parents'life-sustaining treatment preferences and the prediction task, sus-pecting that the greater the delay between discussion and predic-tion, the more pronounced projection would be.

MethodParticipants. Participants were 60 undergraduate students (mean

age = 19.8 years, range = 18-33 years) who volunteered to participate inexchange for class credit, and a parent of each (mean age = 46.8 years,range = 35—58 years). One student discontinued the interview because ofemotional upset, and another student's data was dropped from analysesbecause of a learning disability. The majority of the dyads were composedof mothers and daughters (n = 38), followed by mother-son pairs (n = 9),father-daughter pairs (n = 7), and father-son pairs (n = 6). Interviewswere conducted in a small university seminar room.

Discussion of parents' treatment preferences. Students and parentsengaged in a structured discussion of the parents' life-sustaining treatment

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168 FAGERLIN, DITTO, DANKS, HOUTS, AND SMUCKER

Table 1Parent Preferences, Student Preferences, and Student Predictions: Study 1

Parentpreferences

Scenario index

Current healthAlzheimer's diseaseEmphysemaComa-no chanceComa-slight chanceStroke-no chanceStroke-slight chanceCancer-no painCancer-pain

Overall scenarios

(n = 60)

M

.99

.63,

.73a

.17.

.42a

.50

.63

.48a

.30a

.53a

SD

.04

.41

.36

.30

.42

.39

.41

.40

.38

.25

Studentpreferences

(« = 60)

M

.98•67a•80a•21,•57b.45.64•73b.45b

.61.

SD

.07

.37

.24

.33

.42

.43

.41

.31

.40

.24

Studentpredictions

(n = 60)

M

.99•83b.86b.33b.60b.54.75•78b.56,,

.69b

5D

.04

.25

.25

.39

.41

.41

.36

.29

.52

.92

Note. For all responses, means reflect the proportion of treatments wanted (0 = don't want treatment, 1 = wanttreatment) averaged across treatments within scenarios. Different subscripts indicate that means within rows aresignificantly different at p < .05.

preferences. Using an advance directive (the Health Care Directive; Eman-uel, 1991) as a focus for discussion, we read six end-of-life scenarios toparents. As parents made treatment decisions for each scenario, theydescribed the rationale used in making their decisions and students wereprompted to raise any concerns or questions they had. Generally, thisprocess lasted 15-30 min and produced considerable discussion betweenstudents and their parents.

Life-sustaining treatment preferences and predictions. Following thisdiscussion, parents and students individually completed the Life-SupportPreferences/Predictions Questionnaire (LSPQ; Ditto et al., 2001). TheLSPQ was constructed on the basis of an extensive review of surrogatedecision-making research to include nine realistic illness scenarios chosento vary in their severity, nature of impairment, prognosis, and level of pain,as follows: the parent's current health, Alzheimer's disease, emphysema,coma with no chance of recovery (coma—no chance), coma with a veryslight chance of recovery (coma-slight chance), stroke with no chance ofimprovement (stroke-no chance), stroke with a very slight chance ofimprovement (stroke-slight chance), terminal colon cancer with no pain(cancer-no pain), and terminal colon cancer with pain that requires con-stant medication (cancer-pain).

Parents were asked to imagine themselves in each of the nine scenariosand indicate their preference for receiving each of the following fourmedical treatments: (a) antibiotics if pneumonia complicated the scenario,(b) cardiopulmonary resuscitation (CPR) if cardiac arrest complicated thescenario, (c) gall bladder surgery if life-threatening gall bladder infectioncomplicated the scenario, and (d) artificial nutrition and hydration (ANH)if inability to eat and drink complicated the scenario. ANH questions wereomitted from the current health scenario because of the implausibility ofparents requiring ANH in their current condition. Parents indicated theirtreatment preferences using a 5-point Likert scale ranging from 1 (defi-nitely don't want) to 5 (definitely want) treatment.

Students were instructed to imagine their parent in each scenario andrespond "as if your parent's physician was asking you 'What do you thinkyour parent would want done in this health condition?'" Students thenindicated their own treatment preferences for the same health scenarios.Students completed these tasks either immediately following the discus-sion, 1 week later, or 4 weeks later (n = 20 per condition).

Data reduction. For each set of 35 judgments (four treatments in theeight illness scenarios, three treatments in the current health scenario) wecreated nine scenario indices (by averaging across treatment judgments foreach scenario) and an overall index (by averaging all 35 judgments; Ditto

et al., 2001).1 We created indices using both the full 5-point scale anddichotomized scale indices collapsing "definitely want," "probably want,"and "unsure" responses into a want treatment category, and "definitelydon't want" and "probably don't want" into a don't want treatment cate-gory. Following past research, (Layde et al., 1995; Seckler, Meier, Mul-vihill, & Cammer Paris, 1991; Uhlmann et al., 1988; Uhlmann, Pearlman,& Cain, 1989), we categorized "unsure" responses with "want treatment"responses because in most instances the clinical default is to providetreatment unless specifically refused. Assigning a value of 1 to "want"responses and 0 to "don't want" responses produces a proportion wantindex when responses are averaged within each scenario (e.g., if a parentwanted three of four treatments in a scenario her score would be .75).

Results

Neither the accuracy of student predictions nor any measure ofprojection differed on the basis of the gender of the student, thegender composition of the dyad, or across the three delay condi-tions. Accordingly, all results are reported collapsed across thesefactors.

Patient preferences, surrogate preferences, and surrogate pre-dictions. At the group level, parents and students showed similarpatterns of treatment preferences across the various scenarios (seeTable 1), although there was a tendency for students to wantsignificantly more treatment than their parents in three scenarios(coma-slight chance, cancer-no pain, cancer-pain; all ps < .05).Students' predictions showed a consistent "overtreatment" bias,with students predicting that their parents wanted treatment sig-

1 Cronbach's alphas for the scenario indices were all greater than .70,with the exception of the current health index, which ranged from .33 to.59. The low alphas for current health are likely an artifact of the lack ofvariance in individual variables as almost no participants refused treatmentor predicted refusal of treatment in the current health scenario. Analysesusing indices collapsing across treatment (e.g., CPR) produced resultsidentical to those reported.

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PROJECTION IN SURROGATE DECISION MAKING 169

Table 2Proportion Agreement Between Parent Preferences, Student Preferences,and Student Predictions: Study 1

Scenario index

Current healthAlzheimer's diseaseEmphysemaComa-no chanceComa-slight chanceStroke-no chanceStroke-slight chanceCancer-no painCancer-pain

Overall scenarios

Parentpreferencesand studentpredictions(n = 60)

M

.99

.63a

.69a

.68a•54a•58a•56a.56a•59a

.64a

SD

.06

.33

.36

.36

.40

.37

.38

.35

.39

.17

Studentpreferencesand studentpredictions(n = 60)

M

.99

.75b•86,,.80b.70b•74,,•73b.80b•73b

.78b

SD

.06

.33

.20

.28

.35

.35

.34

.26

.34

.13

Parentpreferencesand studentpreferences

(n = 60)

M

.98

.61.•67a•76b•57a.b•53a.57a-57a.59a

,64a

SD

.08

.36

.33

.31

.37

.36

.37

.32

.36

.16

Note. Different subscripts indicate that means within rows are significantly different at p < .05.

nificantly more often than they did in six of nine scenarios andoverall (ps < .05).

Predictive accuracy, projection, and parent-student agreement.Student predictions were defined as "accurate" if for a giventreatment decision the student predicted the same dichotomizedresponse as his or her parent. This definition operationalizes pre-dictive accuracy in the most clinically meaningful way because asurrogate's ability to discriminate the strength of a patient's treat-ment preference (e.g., between "probably want" and "definitelywant") is less relevant than their ability to make the generaldistinction between the preference to receive or forgo a particulartreatment. Proportion accurate indices (analogous to the proportionwant indices) were calculated for each scenario and over all 35judgments.2

Consistent with past research, agreement between parents' pref-erences and surrogates' predictions was generally modest (M =.64), despite having recently engaged in a discussion about theirparents' end-of-life wishes (see Table 2). Although students wereable to predict their parents' preferences for treatment in thecurrent health scenario quite well (M = .99), predictive accuracyin the eight illness scenarios never exceeded .70 and for fivescenarios was under .60.

To examine the evidence for projection, we next computed theproportion agreement between students' predictions and their ownpreferences on the basis of the dichotomized scale scores. As canbe seen in Table 2, there was considerable agreement betweenstudents' predictions and their own treatment preferences (Msacross scenarios ranged from .70 to .99, overall M = .78). Agree-ment between students' predictions and their own preferences washigher than the agreement between students' predictions and theirparents' preferences (i.e., the accuracy of students' predictions) forevery scenario, with the exception of current health (all ps < .05).

Finally, there was only moderate agreement between the stu-dents' and parents' treatment preferences (overall M — .64). Withthe exception of the current health and coma-no chance scenarios,the actual similarity between students' and parents' preferences

was lower than the agreement between students' predictions andtheir own treatment preferences (all ps < .05).

Analysis of accuracy. The fact that the agreement betweenstudents' predictions and their own preferences (projection) wasgreater than both the agreement between students' predictions andparents' preferences (accuracy) and the agreement between stu-dents' and parents' preferences (actual similarity) implies thatmany of the prediction errors made by students were errors ofprojection. To examine this point, we conducted nine hierarchicalregression analyses (using full scale score indices) (see Table 3).Using students' predictions as the criterion variable, we first en-tered the parents' treatment preferences to control for accuratedecisions by the students. Reflective of the generally low levelof surrogate accuracy, parents' treatment preferences never ac-counted for a significant proportion of the variance in students'predictions (R2 ranged from .00 to .12). We next entered studentpreferences into the regression. Students' own preferences pre-dicted their surrogate decisions in each of the nine scenarios (A/?2

ranged from .17 to .60), indicating that after controlling for accu-rate decisions, students' own treatment preferences were still asignificant predictor of their predictions.

As a second way to address this issue, Table 4 presents the meannumber of prediction errors made across all 35 treatment judg-ments categorized by the student's preference for that treatment(want vs. don't want) and the student's prediction for that treat-ment (want vs. don't want). A 2 X 2 repeated measures analysis ofvariance on these data reveals that student prediction errors fallinto two main categories. First, a main effect for prediction, F(l,59) = 17.66, p < .001, reveals that a greater number of errorsoccurred when students predicted that their parents wanted treat-

2 All analyses reported were conducted using both full scale and dichot-omized scale scores. As results were similar using both analytical strate-gies, we chose in most instances to report the dichotomized scale resultsbecause of their greater clinical relevance.

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170 FAGERLIN, DITTO, DANKS, HOUTS, AND SMUCKER

Table 3Hierarchical Regression Analyses Estimating Students' Predictions of Parents' Preferences (n = 60): Study 1

Measure

Terminal TerminalCurrent Alzheimer's Coma- Coma- Stroke- Stroke- cancer- cancer-health disease Emphysema no chance slight chance no chance slight chance no pain pain

Step 1: Parent's preference0R2

Step 2: Student's preference0A«2

Total R2

.06

.00

.77

.60*

.60

.20

.09

.60

.35*

.43

.16

.04

.63

.39*

.43

.05

.06

.65

.39*

.45

.15

.07

.46

.20*

.27

.14

.08

.62

.37*

.45

.04

.03

.62

.36*

.40

.21

.12

.44

.17*

.29

.15

.05

.53

.28*

.33

Note. A Bonferroni correction was applied to control for chance results, requiring p < .006 for a significant result.*p < .001.

ment (an overtreatment error; M = 4.45) than when studentspredicted that their parents did not want treatment (an undertreat-ment error; M = 1.75). A significant Preference X Predictioninteraction, F(\, 59) = 38.44, p < .001, however, suggests that aprojection bias is operating simultaneously with the overtreatmentbias. Students were more likely to make errors when their predic-tion for their parent matched their own preference. Post hoccomparisons revealed that when students predicted that their par-ent wanted treatment, more (overtreatment) errors occurred whenstudents also wanted that treatment for themselves (M = 6.20) thanwhen students did not want that treatment for themselves(M = 2.70, p < .001). However, when students predicted that theirparent did not want treatment, more (undertreatment) errors oc-curred when students also did not want that treatment for them-selves (Ms = 2.48 vs. 1.02, p < .01).

Although this interaction pattern clearly shows that a dispropor-tionate number of errors made by students were errors of projec-tion, this does not necessarily mean that projection is a relativelyless accurate judgment strategy than is counterprojection. A betterindicator of projection's relative accuracy is the comparison ofproportion of projective and counterprojective predictions thatresult in accurate surrogate judgments. In fact, when the proportionof correct-to-total predictions was calculated, projective predic-tions were found to have a somewhat higher probability of beingcorrect (M = .68) than were counterprojective predictions (M =.50). This relative advantage of projection was more pronouncedwhen students did not want the treatment in question (Ms = .74 vs..40) than when students did want the treatment (Ms = .67 vs. .59).

Table 4Mean Number of Errors by Student Preferencesand Student Predictions: Study 1

Student preferences

Wants Does not wanttreatment treatment

Student prediction

Parent wants treatmentParent does not want treatment

M

6.201.02

SD M SD

5.50 2.70 3.151.79 2.48 3.95

Discussion

Study 1 yielded three key findings. First, consistent with pastresearch (e.g., Sulmasy et al., 1998), we found that surrogates hadconsiderable difficulty predicting accurately the treatment prefer-ences of a close relative. Despite having talked in depth with theirparents about end-of-life issues (in some cases only minutes beforethe prediction task), students correctly predicted their parents'desire for life-sustaining treatment in only about 6 out of every 10judgments.

Second, student predictions showed two independent sources oferror. Students tended to overpredict their parent's desire fortreatment, frequently predicting that their parent would want toreceive a treatment that she or he did not want to receive. Whetherthis bias occurs because of a genuine overestimation of parents'desire for treatment or because of a general reluctance to makewhat may be perceived as a more serious undertreatment error isunclear. Student predictions also showed clear evidence of projec-tion. Students' treatment predictions more closely resembled theirown treatment wishes than they did the wishes of their parent. Thistendency was consistent across medical scenarios, independent ofthe gender composition of the dyad, and was equally pronouncedwhether students made their predictions 4 weeks or just minutesafter discussing end-of-life issues with their parents. These find-ings extend the results of Schneiderman et al. (1993, 1997) tosurrogate decisions made by family members and suggest thatprojection is a robust phenomenon that occurs even when surro-gates have other relevant information available to them on whichto base their predictions (Krueger & Clement, 1994).

Finally, despite clear evidence that projection accounted forconsiderable error in students' treatment predictions, the results ofStudy 1 also raise the important point that self-based predictionmay not necessarily compromise the accuracy of surrogate deci-sions. Taking a simple view of projection as bias, one mightassume that projective predictions would be more likely to beinaccurate than counterprojective predictions. To the contrary,Study 1 found the accuracy of projective predictions to be some-what higher than that of counterprojective predictions. This wasparticularly true when the student did not personally want thetreatment in question, probably because in this case projectioncounteracts a bias toward overtreatment.

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PROJECTION IN SURROGATE DECISION MAKING 171

Study 2

The obvious limitation of Study 1 is its use of a relatively smallsample of college students as surrogate decision makers. Therelative youth of the parent sample also made them unusual targetsfor consideration of their end-of-life medical wishes. Accordingly,in Study 2 we examined the generalizability of Study 1's results byusing data from a large field study concerning the end-of-lifemedical decisions of older adults and their self-designated surro-gate decision makers.

MethodParticipants. Study 2 reports data from the second wave of the Ad-

vance Directives, Values Assessment, and Communication Enhancement(ADVANCE) project, a three-phase, longitudinal study investigating psy-chological assumptions underlying the use of advance directives. Adults 65years and older were recruited from six primary care practices in northeastOhio (see Ditto et al., 2001, for details). Patients designated the person theywould want to make medical decisions on their behalf, and this individualwas also recruited to participate. Of the original 401 participating pairs,361 (90%) completed the second wave of data collection. Interviews wereconducted in the home of either the patient or the surrogate.

At the time of the second interview, patients ranged in age from 66 to 95years (M = 73.7 years). Patients were predominantly European American(93%), with slightly more women (56%) than men. Only 47% of patientsdescribed their overall health as excellent or very good (34% described itas good and 19% as fair or poor). Surrogates ranged in age from 29 to 88years (M = 62.7 years) and, like patients, were mainly European American(92%) and women (68%). Surrogates were primarily spouses (60%) orchildren (31%) of patients, and the pairs had relationships that were bothlong (M = 47.8 years) and close (mean perceived closeness was 4.7 on a5-point scale for both patients and surrogates). Almost half (46%) of thepatients reported having completed an advance directive prior to partici-pation in the study.

Procedure. During the first wave of the study (M = 376 days prior tocollection of the data discussed in this report), patients were randomlyassigned to one of five advance directive conditions (see Ditto et al., 2001).At the second interview, the protocol for all participants was the same.

The methodology used in Study 2 was very similar to that described inStudy 1 except that surrogate preferences and predictions were collectedfor only five of the LSPQ scenarios (current health, Alzheimer's disease,coma-no chance, stroke-slight chance, and cancer-no pain).

Results

There were no significant differences in either the accuracy ofsurrogates' predictions (Ditto et al., 2001) or surrogates' useof their own treatment preferences across the five advance direc-tive conditions. Results are reported for data collapsed acrossconditions.

Patient preferences, surrogate preferences, and surrogate pre-dictions. As in Study 1, patients and surrogates had similarpatterns of treatment preferences (see Table 5), although there wasagain a tendency for surrogates to want more treatment thanpatients (significant for current health, Alzheimer's disease,coma-no chance, and overall; all ps < .05). Also consistent withStudy 1, surrogates overpredicted patients' desire for treatment(significant overall and for all five scenarios except Current health;all ps < .001).

Predictive accuracy, projection, and patient-surrogate agree-ment. Surrogates in Study 2 were somewhat more accurate intheir predictions than were the students in Study 1 (overall M =.72, Ms ranged from .64 to .92; see Table 6). Once again, however,surrogates' predictions were clearly related to their own treatmentpreferences (overall M = .80, Ms ranged from .74 to .94). Agree-ment between surrogates' predictions and their own treatmentpreferences was higher than the agreement between surrogates'predictions and patients' treatment preferences for every individ-ual scenario and overall (allps < .01). Finally, although there wassomewhat greater agreement between surrogates' and patients'preferences in Study 2 than in Study 1 (M = .70), the agreementbetween surrogates' and patients' preferences was still signifi-cantly lower than the agreement between students' predictions andtheir own preferences overall and for every individual scenarioexcept current health (p < .05).

Analysis of accuracy. Hierarchical regressions were againused to evaluate the predictive power of patients' and surrogates'own treatment preferences in surrogates' decision making. Reflec-tive of the greater surrogate accuracy in Study 2, patients' treat-ment preferences were a significant predictor of surrogates' pre-dictions in every scenario (R2 ranged from .12 to .15; see Table 7).After controlling for the predictive ability of patients' treatmentpreferences, however, surrogates' own preferences remained a

Table 5Patient Preferences, Surrogate Preferences, and Surrogate Predictions: Study 2

Patientpreferences

Scenario index

Current healthAlzheimer's diseaseComa-no chanceStroke-slight chanceCancer-no pain

Overall scenarios

(n =

M

.93a

•44a

•Ha•48a•35a

.39.

361)

SD

.17

.39

.27

.43

.40

.27

Surrogatepreferences(n =

M

•96b•52b.16,,•50a•39a

•48b

361)

SD

.12

.38

.30

.39

.37

.24

Surrogatepredictions(n =

M

.94a

.59C

.21C•57b.48b

.54C

361)

SD

.14

.35

.33

.39

.36

.24

Note. For all responses, means reflect the proportion of treatments wanted (0 = don't want treatment, 1 = wanttreatment) averaged across treatments within scenarios. Different subscripts indicate that means within rows aresignificantly different at p < .05.

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172 FAGERLIN, DITTO, DANKS, HOUTS, AND SMUCKER

Table 6Proportion Agreement Between Patient Preferences, Surrogate Preferences,and Surrogate Predictions: Study 2

Patient preferenceand surrogate

Scenario

Current healthAlzheimer's diseaseComa-no chanceStroke-slight chanceCancer-no pain

Overall scenarios

M

.92

.65

.79

.65

.64

.72

prediction(n = 361)

SD

•16.31.31•33•31.16

Surrogatepreference

and surrogate

M

.94,•75b.85b

•74,.76b

.80b

prediction(n = 361)

SD

.15

.28

.26

.30

.27

.15

Patient preferenceand surrogate

M

-92a

.61.

.81.•61e•63a

.70C

preference(n = 361)

SD

.17

.32

.30

.35

.34

.17

Note. Different subscripts indicate that the means within rows are significantly different at p < .05.

significant predictor of their decisions in every scenario (A/f2

ranged from . 11 to .29).Table 8 presents the mean number of prediction errors across

all 19 treatment predictions, categorized by surrogates' preferencesand predictions for each treatment. As in Study 1, surrogates mademore errors when predicting that patients wanted treatment(M = 1.78) than when predicting that patients did not wanttreatment (M = 0.85), F(l, 360) = 54.67, p < .001. Also similarto the results of Study 1, a significant Prediction X Preferenceinteraction, F(l, 360) = 100.77, p < .001, shows that a projectionbias is operating with the overtreatment bias. When surrogatespredicted that the patient wanted treatment, more errors occurredwhen surrogates also wanted treatment for themselves (M = 2.28)than when they did not want treatment (M = 1.29, p < .001), butwhen surrogates predicted the patient would not want to receivetreatment, more errors occurred when they also indicated that theywould not want to receive treatment (M = 1.28) than when theydid want to receive the treatment (M = 0.42, p < .001). Calcula-tion of correct-to-total predictions, however, again revealed thatprojective predictions had a higher probability of being correct(M = .76) than did counterprojective predictions (M = .45). This

advantage of projection was again more pronounced when surro-gates did not want the treatment (Ms = 0.82 vs. 0.29) than whensurrogates did want the treatment (Ms = 0.71 vs. 0.54).

Predictors of projection. Because of the extensive nature ofthe ADVANCE data set, we were able to examine whether pro-jection was associated with a wide variety of patient (e.g., age,gender, prior advance directive), surrogate (e.g., age, gender, per-ceived closeness with patient) and patient-surrogate relationship(e.g., gender and kinship composition, length of relationship)characteristics. Only surrogate age predicted the magnitude ofprojection. Younger surrogates showed a weak tendency (r =-.15, p < .01) to project more frequently than older surrogates.

Discussion

The results of Study 2 closely replicated the results of Study 1in a large sample of individuals for whom issues of medicaltreatment at the end of life were considerably more relevant thancollege students and their youthful parents. The only subtle dif-ference in the results of the two studies was the somewhat higherlevel of predictive accuracy shown by surrogates in Study 2. It is

Table 7Hierarchical Regression Analyses Estimating Surrogates' Predictionsof Patient Preferences (n = 361): Study 2

Measure

Step 1: Patient's preference0S2

Step 2: Surrogate's preference/3AS2

Total R2

Currenthealth

.30

.13*

.34

.11*

.25

Alzheimer'sdisease

.27

.13*

.47

.22*

.35

Coma-nochance recovery

.20

.12*

.50

.23*

.35

Stroke-slightchance

recovery

.27

.15*

.47

.21*

.36

Terminalcancer-no pain

.26

.14*

.55

.29*

.43

Note. A Bonferroni correction was applied to control for chance results, requiring p < .01 for a significantresult.* p < .001.

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PROJECTION IN SURROGATE DECISION MAKING 173

Table 8Mean Number of Errors by Surrogate Preferences andSurrogate Predictions: Study 2

Surrogate

Wantstreatment

Surrogate prediction

Patient wants treatmentPatient does not want treatment

M

2.280.42

SD

2.720.97

preferences

Does not wanttreatment

M

1.291.28

SD

1.812.05

unlikely that this effect is a simple function of the experiencegained from participation in the first wave of the ADVANCEproject as levels of predictive accuracy found in Phase 1 ofADVANCE were very similar to those presented here (Ditto et al.,2001).

Despite the greater accuracy, Study 2 surrogates showedlevels of projection (and patterns of projection-accuracy rela-tions) similar to those in Study 1. The projection phenomenonwas again shown to be robust, occurring consistently acrossscenarios and a variety of patient, surrogate, and patient-surrogate relationship characteristics. Only surrogate age wasassociated with projection, and this relationship, though statis-tically significant, was small.

General Discussion

The two studies reported here provide strong evidencethat surrogate decisions about the use of life-sustaining medicaltreatments are associated with surrogates' own treatmentwishes. Although the consistency of the results both withinand across studies provides evidence for the generalizabilityof the projection phenomenon, two limitations should beacknowledged.

First, surrogates in both studies recorded their own preferencesfollowing their predictions of patients' treatment preferences. Al-though no order effects were found in two studies of projection(H. L. Davis, Hoch, & Ragsdale, 1986; Hoch, 1987), false con-sensus research has generally found stronger effects when individ-uals estimate consensus prior to stating their own wishes (Mullenet al., 1985). An ideal design would have counterbalanced questionorder.

Second, the current studies did not examine surrogate deci-sions about individuals in the throes of serious illness. Deci-sions about seriously ill patients might be less likely to showprojection bias as a result of either (a) the enhanced motivationto make accurate judgments in the context of serious illness or(b) extensive information conveyed during patient-surrogatediscussions initiated by the illness. Past research, however,challenges these intuitions. First, the accuracy of surrogatedecisions about seriously ill individuals is virtually identical tothat found in decisions about healthy targets (Layde et al., 1995;Sulmasy et al., 1998). Second, projection occurs even whenboth accuracy motivation (Mullen, 1983) and availability ofother relevant information (Krueger & Clement, 1994) are high.Finally, only a small proportion of even seriously ill patientsreport discussing their end-of-life wishes with their family or

physician (Frankl, Oye, & Bellamy, 1989), and even if they do,research has shown discussion to be of questionable value inimproving surrogate decisions (Ditto et al., 2001). Thus, al-though future research should examine projection in surrogatedecisions about serious illness, there is considerable empiricalsupport for the robustness of the effect.3

Determinants of Projection

Past research has suggested a number of factors that may con-tribute to the tendency for substituted judgments to be influencedby surrogates' own treatment wishes. First, surrogates may fallprey to the well-documented false consensus bias (Marks & Miller,1987) and may overestimate the extent to which people in generalare likely to share their treatment preferences.

Alternatively, surrogates' assumption of similarity may bemore specifically focused on the loved one whose wishes theyare trying to predict. This assumption of similar treatmentwishes can be a conscious one (inferred from perceived simi-larity in other values and choices) or may occur with littleawareness of the role of one's own wishes in the process (Aron,Aron, Tudor, & Nelson, 1991; M. H. Davis, Conklin, Smith, &Luce, 1996; Krueger, 1998).

Finally, Batson, Early, and Salvarani (1997) distinguished be-tween two different but often confused forms of perspective tak-ing: imagining how another would feel in a situation versus imag-ining how you would feel if you were in that situation. Althoughit is the first strategy that represents true substituted judgment,surrogate decision makers may (again either consciously or un-consciously) rely on the latter strategy instead. Physicians, forexample, have been found to both hold more negative views oflife-sustaining treatment than do laypersons (Coppola, Danks,Ditto, & Smucker, 1998) and underestimate their patients' desirefor life-sustaining treatment (Coppola, Ditto, Danks, & Smucker,2001; Uhlmann et al., 1988). Projection in this case may occurbecause physicians are expressing what they would want forthemselves if they were in the patient's situation rather than tryingto imagine the patient's true wishes. Notice that this is not anentirely unreasonable strategy in that patients, if supplied withphysicians' knowledge of the ineffectiveness and frequent adverseconsequences of treatments like CPR, might come to share phy-sicians' disinterest in receiving these treatments. This analysis notonly complicates discussions of the accuracy of projection as aprediction strategy (i.e., Is it possible for a surrogate's projectionto be more "correct" than a patient's preference?) but also blurs thefundamental distinction made by ethicists between the substitutedjudgment and best interest standards (e.g., Buchanan & Brock,1990; President's Commission, 1983). As such, it serves as an apt

3 It is important to note that even a study examining decisions aboutseriously ill patients requires generalization to the actual population ofinterest. Actual surrogate decision making applies only when a patient is soill as to be decisionally incapacitated. As such, any issue dealing with theaccuracy of surrogate decision making cannot be studied with the idealpatient population because the true preferences of an incapacitated indi-vidual can never be known. Even studies involving seriously ill patientsmust make the inferential leap that decisions about (and by) an individualstill well enough to participate in a research study are similar to those thatwould occur if that individual were incapacitated and likely near death.

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174 FAGERLIN, DITTO, DANKS, HOUTS, AND SMUCKER

illustration of the relevance of empirical questions of psycholog-ical process to both outcome-based policy development and ethicaldiscourse.4

live documentation to provide surrogates with information theycan use effectively to predict their loved ones' life-sustainingtreatment wishes.

Projection and Accuracy

Understanding the relationship between bias and accuracy ininterpersonal judgments has been one of the most vexing issues inthe history of social psychology (Cronbach, 1955; Funder, 1987;Nisbett & Ross, 1980). Accordingly, the most difficult issue raisedby the current studies is whether projection enhances or diminishesthe accuracy of surrogates' life-sustaining treatment predictions,and consequently, whether reliance on one's own treatment pref-erences is a practice to be encouraged or discouraged in surrogatedecision making.

Hoch (1987) suggested that the consequences of projection aremost dependent on two factors: (a) the actual similarity betweenpredictor and target, and (b) the availability of (and the predictor'sability to utilize) other relevant information. A comparison of ourtwo studies, for example, shows that the rate of projection isvirtually identical in both (.78 vs. .80; see Tables 2 and 6). Thepoorer accuracy in Study 1 (.64 vs. .72) may simply be a functionof the fact that parents' and children's preferences in that studywere less similar (.64) than were patients' and surrogates' prefer-ences in Study 2 (.70). As such, projection is likely to be a morereasonable strategy when predicting for loved ones in the contextof a long, close relationship than when predicting for people fromdissimilar backgrounds, such as physicians predicting the treat-ment wishes of patients.

Projection can also be a reasonable prediction strategy underconditions in which surrogates have little or no other predictiveinformation available (Hoch, 1987; Krueger & Clement, 1997). Ifa person were forced to make decisions for a loved one without anadvance directive or previous discussion of end-of-life wishes,data regarding what that person would want in the situation (i.e.,the surrogates' own preferences) are likely to provide some ad-vantage over judgments based on no information (Dawes, 1989;Funder et al., 1995). Our data suggest that this may be particularlytrue in circumstances in which projection counteracts the tendencyfor family surrogates to overestimate their loved ones' desire fortreatment.

Even in the presence of potentially useful predictive informa-tion, projection may still be a relatively effective decision strategyto the extent that surrogates have difficulty transferring informa-tion (from an advance directive or past discussions of their lovedone's end-of-life wishes) to making specific treatment decisions(Gick & Holyoak, 1980; Hoch, 1987). In this sense, projectionmay be best conceptualized as similar to other judgmental heuris-tics found to characterize human judgment (e.g., Tversky & Kahne-man, 1974). Heuristics are simple decision-making strategies thatgenerally lead to accurate judgments, but because of their "short-cut" nature they can frequently result in error. Projection may bea similar strategy that, although normatively inaccurate, may stillproduce more accurate predictions than other (more exhaustive)strategies because of surrogates' inability to effectively use otherrelevant information. The practical implications of this analysis arethat any attempt to inform surrogate decision makers about theperils of projection may be counterproductive unless research canalso identify ways to improve current methods of advance direc-

Conclusion

When illness or injury deprive individuals of decisional capac-ity, there is overwhelming consensus among ethicists, policy mak-ers, and the medical community that medical decisions should bebased on the standard of substituted judgment (Baergen, 1995;President's Commission, 1983). Because substituted judgment isinherently a matter of interpersonal perception, it is troubling thatpolicy development guiding end-of-life decision making has pro-ceeded uninformed by basic social psychological research onjudgmental bias and accuracy. In the current studies, surrogatejudgments were frequently inaccurate and biased by the use of thesurrogates' own treatment preferences. The social psychologicalliterature, of course, has documented many other biases in socialperception as well as some sense of the conditions most conduciveto accuracy in social judgment (Funder, 1995). In this literaturemay lie important clues for understanding the numerous difficul-ties faced by surrogate decision makers trying to honor the wishesof an incapacitated patient. This understanding, in turn, can con-tribute to the development of strategies to improve the accuracy ofsubstituted judgment and the preservation of patient autonomywhen individuals near the end of life must rely on the decisionmaking of others.

4 This analysis was stimulated by the comments of an anonymousreviewer.

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