Building bridges between young people and workplaces through

short-term internship opportunities,to help them find constructive and

stable positions in society.

COPENHAGEN INSTITUTE OF INTERACTION DESIGN

HI!MY NAME IS

RAZAN SADEQAND

I’M FROM JORDAN

People-centeredResearch

Interest

Intent

Research AnalysisEconomical & Cultural

Related Projects

The concept

How it works Final Prototype

Validation& Iteration

Taking ItFurther

Process Journey

Interest

Socially responsible design is gaining momentum as designers are beginning to increasingly consider the context of their work, acting as indicators of current global affairs that necessitate action or response.

Investigating how design changes the emotional response to global events, political and social.

Taking a closer look at immigrant communities in Denmark.

People-Centered Research

Iman, 34Single Mother & Unemployed

Eyad, 17School Dropout

Mahmoud, 18Cleaner

Mohammad, 32Baker

Saleh, 26Cleaner

Berehan, 29Unemployed

Ahmad, 32Falafel chef

Dawoud Jalal, 19Technical SchoolMember in Sjakket

Jihad Hussien, 17Frederiksberg Gymnasium

Mommo, 19Social WorkerMember in First Floor

Youth Interviews

Aziz FallCitizen21 DirectorDanish Culture Institute Advisor

AsadSocial Worker, Sjakket Center

Social WorkersFirst Floor Center

RamiSocial Woker, Sjakket Center

GinaPoint and Shoot Project

NikolineDigital Story Lab

Amir GhomiBazarMusicShop

RamiSocial Worker, Sjakket Center

Projects, Organizations, Youth Centers

Research Analysis

EDUCATION DROP-OUTS

LACK OF CONFIDENCE AGGRESSION

UNEMPLOYMENTCRIMINALITY

LOW-INCOME JOBS

IDENTITY STRUGGLE

BARRIERSSTIGMA

LACK OF ROLE MODEL

POVERTYREJECTION

LACK OF EXPOSURE

CULTURAL DIFFERENCE

Cultural

Minority groups—specifically those originating from non-western countries—feel that they are not included in the social, economic, cultural and political activities of their new countries, and thus experience a sense of not belonging. They turn to their original culture for acceptance and reassurance, and in the process, further exclude and isolate themselves from the larger society.

“They bonded well in after-school parties.I was feeling like nobody actually wanted to be in a group with me, although I worked hard.”Iman

“It’s not cool to be seen in a group of danes, you better stick with people similar to you.”, Omar

“There is nothing better for integration than starting with a good laugh by the copying machine.”,Matthias

“My friend Emil and I had huge effect on each other, he invited me to xmas dinner and I learnt a lot of good habits from him and his family, he also did.”, Mommo

“Mommo needed an escape from the group he was hanging out with, the project provided a safe space that’s not completely alien.” ,Gina

Contexts&Interactions

Economical

53% 47%

have a job in DenmarkDoes not have a job in Denmark

Employment rate amongst highly educated immigrants living in Copenhagen who have

a degree from their home country

37%

63%

Employed in jobs they are overqualified forEmployed in jobs they are qualified for

Amongst those who are employed

Source: Report by the Danish Institute of Governmental Research (KORA)

Immigrants & Employment

“If it was between me and a guy called Johan, it is only nature they will choose him.”,Dawoud

“Danish employers don’t want to hire us for skilled jobs, they don’t think we’re worth the pay. That’s why we’ll be always at the bottom of the hierarchy.”

Diversity without equity was not the commitment to inclusion that the City was looking for.

Copenhagen Municipality

Source: Report by Organisation for Economic Co-operation and Development (OECD)

“The dropout rates from vocational training for the second generation are more than twice as high as among persons of Danish origin. This, in turn, is at least in part attributable to the fact that persons with a migration background have more difficulties getting apprenticeship contracts with companies than comparable persons of Danish origin.”

Source: Report by Organisation for Economic Co-operation and Development (OECD)

“The dropout rates from vocational training for the second generation are more than twice as high as among persons of Danish origin. This, in turn, is at least in part attributable to the fact that persons with a migration background have more difficulties getting apprenticeship contracts with companies than comparable persons of Danish origin.”

Mahmoud

Eyad

Finding internships is a national problem

Source: The Economic Council of the Labour Movement

45,000

90,0003

Per person is the cost over a life-time of young people who do not complete their education

and remain unskilled.

Shortage of skilled workers in 2019 based

on AE projections.

million dkk

Excess of unskilled workers in 2019 based on the current shortage of internships.

11,000

Young people in Denmark are deprived of the opportunity to complete their education

due to lack of internships.

Intent

to construct a context for young people who are feeling alienated from the society to provide them with the exposure and confidence to face the challenges of broader social engagement.

“I need to pay the phone bills, I need to work.”

“Everyone wants money, but what’s your dream?”Gina

MPOWERMENT NGAGEMENTXPOSURE

A service which connects young people to possible workplaces, where they can be hired for short-term

internships

Related Projects

The Structure

Young People WorkplacesCopenhagen Municipality

Youth Centers

Initiatives & Grants

Online System

Incentives for all parties

Copenhagen’s Diversity Charter

How It Works

Young people apply to the service through a youth center where they will also receive basic training

Request a membershipForgot your password?

Username

A step in the right direction

Password

Log in

Try Threee Explore

AT&T 12:34 PM

Points

Member at Sjakket

Jihad HussienNordvest, KBH

Badges ExperienceBRAND NEW!

AT&T 12:34 PM

Hi! I’m Jihad. I am 17 year old and I’m a student. I am not really sure what I want to do in the future, but I love IT and computers. I want to try different things as long as the timing does not conflict with my current study and training.

Summary

Profile MessagesExplore

Employers post jobs based on the project’s guidelines

Youngsters browse through jobs and apply

Recent Offers

Offers an internship as a Data Entry Clerk

Shadow Level. Starting 13 Dec, for 3 weeks

Offers an internship as a Receptionist

Starting 30 Nov, for 2 weeks

Filter

Offers an internship as a Manager Assistant

Starting 2 Jan, for 4 weeks

Offers an internship as a Elderly Helper

Starting 2 Jan, for 4 weeks

Profile MessagesExplore

AT&T 12:34 PM

Back

Profile MessagesExplore

Rate: 100 DKK/HRHours: 15 hours/week

Data Entry ClerkWe are looking for a young intern to type data into a database using excel. You don’t need to have previous experience, we will train you to do that! Full Details

Apply

AT&T 12:34 PM

Toldbodgade 37B, KBH

Member at Sjakket

Jihad HussienNordvest, KBH

Offers > Data Entry Clerk > Applicants

BRAND NEW!

Hi! I’m Jihad. I am 17 year old and I’m a student. I am not really sure what I want to do in the future, but I love IT and computers. I want to try different things as long as the timing does not conflict with my current study and training.

Dear GraduateLand,I am writing to apply for the position of Data Entry Clerk at your company. I have good computer skills and I would love to learn more applications like excel, or as mentioned in the job description, databases. This is my first application so I don't have much experience yet, but I hope you will give me with the opportunity to develop my skills. I am free everyday after 16:00. Really looking forward to hear from you.

Summary

+45 52022132

j.hussien@sjakket.dk

Contact Information

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Points Badges Experience

:: Employer Account3 GraduateLand

16

Employer select chosen candidates and interviews them

Interns are trained to do the tasks of their jobundergoing three levels of internship where they can

choose to drop at the end of each(Shadow, Active, Experienced)

1 2 3

Feedback is sent by the employer in the form of points and badges, and the intern gets paid for their work

Back

Profile MessagesExplore

Badges

Great job! You earned the Datalistic badge, which means you are the data entry guru now.. you’re probably best friends with excel and word now!If you liked this job, you’ll probably like Data adminstration, banking, or online-based businesses. Good Luck!

Datalistic

AT&T 12:34 PM

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GraduateLand added 8 pointsand 1 badge to your accountGraduateLand added 8 pointsand 1 badge to your account

If the employers had specific remarks, they can send feedback to the youth center where the intern is

registered for follow up and direction.

If the intern found their passion in a certain job and the employer was interested, the relationship can continue

Validation & Iteration

Copenhagen Municipality

Copenhagen Municipality

Copenhagen Municipality

Copenhagen Municipality

Copenhagen Municipality

Final Prototype

Link to Vimeo

Taking It further

GUI + UX

Test with a pilot of 10 young people and different companies

Experience Prototype

A collaboration with the municipality to find the right logistics, and together create a guide to create

the best jobs possible for the project’s criteria.

Copenhagen Municipality

Thank you :)