project management professional framework part 1
DESCRIPTION
TRANSCRIPT
Project Management Professional Framework
Part 1Author: Danny Wong
http://www.linkedin.com/in/chinwhei
SCOPE
TIMECOST
Triple Constraints Version 1
SCOPE QUALITY
COST
CUSTOMER SATISFACTION
TIME
RISK
Triple Constraints Version 2
5 Process Groups
Initiating
Planning
Executing
Monitoring and Controlling
Closing
Integration Manageme
nt
Scope Manageme
nt
Time Manageme
nt
Cost Manageme
nt
Quality Manageme
nt
Human Resource
Management
Communications
Management
Risk Manageme
nt
Procurement
Management
9 Knowledge Areas
Integration Management
Develop Project Charter
Develop Preliminary
Project Scope Statement
Develop Project Management Plan
Direct and Manage Project
Execution
Monitor and Control Project
Work
Integrated Change Control
Close Project
Scope Management
Scope Planning
Scope Definition
Create WBS
Scope Verification
Scope Control
Time Management
Activity Definition
Activity Sequencing
Activity Resource Estimating
Activity Duration Estimating
Schedule Development
Schedule Control
Cost Management
Cost Estimating
Cost Budgeting
Cost Control
Quality Management
Quality Planning
Perform Quality Assurance
Perform Quality Control
Human Resource
Management
Human Resource Planning
Acquire Project Team
Develop Project Team
Manage Project Team
Communications Management
Communications Planning
Information Distribution
Performance Reporting
Manage Stakeholders
Risk Management
Risk Management Planning
Risk Identification
Qualitative Risk Analysis
Quantitative Risk Analysis
Risk Response Planning
Risk Monitoring and Control
Procurement Management
Plan Purchases and Acquisitions
Plan Contracting
Request Seller Response
Select Sellers
Contract Administration
Contract Closure
44 Project Management Processes
Inp
uts
ContractProject Statement of WorkEnterprise Environmental FactorsOrganizational Process Assets
Tools
an
d
Tech
niq
ues
Project Selection MethodsProject Management MethodologyProject Management Information SystemExpert Judgment
Ou
tpu
ts
Project Charter
Pro
ject
In
tegra
tion M
anag
em
ent
Develo
p P
roje
ct C
hart
er
Inp
uts
Project CharterProject Statement of WorkEnterprise Environmental FactorsOrganizational Process Assets
Tools
an
d
Tech
niq
ues
Project Management MethodologyProject Management Information SystemExpert Judgment
Ou
tpu
ts
Preliminary Project Scope Statement
Pro
ject
In
tegra
tion M
anag
em
ent
Develo
p P
relim
inary
Pro
ject
Sco
pe S
tate
men
t
Inp
uts
Preliminary Project Scope StatementProject Management ProcessesEnterprise Environmental FactorsOrganizational Process Assets
Tools
an
d
Tech
niq
ues
Project Management MethodologyProject Management Information SystemExpert Judgment
Ou
tpu
ts
Project Management Plan
Pro
ject
In
tegra
tion M
anag
em
ent
Develo
p P
roje
ct M
anag
em
en
t Pla
n
Inp
uts
Project Management PlanApproved Corrective ActionsApproved Preventive ActionsApproved Change RequestsApproved Defect RepairValidated Defect RepairAdministrative Closure Procedure To
ols
an
d
Tech
niq
ues
Project Management MethodologyProject Management Information System
Ou
tpu
ts
DeliverablesRequested ChangesImplemented Change RequestsImplemented Corrective ActionsImplemented Preventive ActionsImplemented Defect RepairWork Performance Information
Pro
ject
In
tegra
tion M
anag
em
ent
Dir
ect
and
Manag
e P
roje
ct E
xecu
tion
Inp
uts
Project Management PlanWork Performance InformationRejected Change Requests
Tools
an
d
Tech
niq
ues
Project Management MethodologyProject Management Information SystemEarned Value TechniqueExpert Judgment
Ou
tpu
ts
Recommended Corrective ActionsRecommended Preventive ActionsForecastsRecommended Defect RepairRequested Changes
Pro
ject
In
tegra
tion M
anag
em
ent
Mon
itor
an
d C
on
trol Pro
ject
Work
Inp
uts
Project Management PlanRequested ChangesWork Performance InformationRecommended Preventive ActionsRecommended Corrective ActionsRecommended Defect RepairDeliverables
Tools
an
d
Tech
niq
ues
Project Management MethodologyProject Management Information SystemExpert Judgment
Ou
tpu
ts
Approved Change RequestsRejected Change RequestsProject Management Plan (Updates)Project Scope Statement (Updates)Approved Corrective ActionsApproved Preventive ActionsApproved Defect RepairValidated Defect RepairDeliverables
Pro
ject
In
tegra
tion M
anag
em
ent
Inte
gra
ted C
han
ge C
on
trol
Inp
uts
Project Management PlanContract DocumentationEnterprise Environmental FactorsOrganizational Process AssetsWork Performance InformationDeliverables
Tools
an
d
Tech
niq
ues
Project Management MethodologyProject Management Information SystemExpert Judgment
Ou
tpu
ts
Administrative Closure ProcedureContract Closure ProcedureFinal Product, Service or ResultOrganizational Process Assets (Updates)
Pro
ject
In
tegra
tion M
anag
em
ent
Clo
se P
roje
ct
Inp
uts
Enterprise Environmental FactorsOrganizational Process AssetsProject CharterPreliminary Project Scope StatementProject Management Plan
Tools
an
d
Tech
niq
ues
Expert JudgmentTemplates, Forms and Standards
Ou
tpu
ts
Project Scope Management Plan
Pro
ject
Sco
pe M
an
ag
em
en
t
Sco
pe P
lan
nin
g
Inp
uts
Organizational Process AssetsProject CharterPreliminary Project Scope StatementProject Scope Management PlanApproved Change Requests
Tools
an
d
Tech
niq
ues
Product AnalysisAlternatives IdentificationExpert JudgmentStakeholder Analysis
Ou
tpu
ts
Project Scope StatementRequested ChangesProject Scope Management Plan (Updates)
Pro
ject
Sco
pe M
an
ag
em
en
t
Sco
pe D
efin
itio
n
Inp
uts
Organizational Process AssetsProject Scope StatementProject Scope Management PlanApproved Change Requests
Tools
an
d
Tech
niq
ues
Work Breakdown Structure TemplatesDecomposition
Ou
tpu
ts
Project Scope Statement (Updates)Work Breakdown StructureWBS DictionaryScope BaselineProject Scope Management Plan (Updates)Requested Changes
Pro
ject
Sco
pe M
an
ag
em
en
t
Cre
ate
WB
S
Inp
uts
Project Scope StatementWBS DictionaryProject Scope Management PlanDeliverables
Tools
an
d
Tech
niq
ues
Inspection
Ou
tpu
ts
Accepted DeliverablesRequested ChangesRecommended Corrective Actions
Pro
ject
Sco
pe M
an
ag
em
en
t
Sco
pe V
eri
fica
tion
Pro
ject
Sco
pe M
an
ag
em
en
t
Inp
uts
Project Scope StatementWork Breakdown StructureWBS DictionaryProject Scope Management PlanPerformance ReportsApproved Change RequestsWork Performance Information To
ols
an
d
Tech
niq
ues
Change Control SystemVariance AnalysisReplanningConfiguration Management System
Ou
tpu
ts
Project Scope Statement (Updates)Work Breakdown Structure (Updates)WBS Dictionary (Updates)Scope Baseline (Updates)Requested ChangesRecommended Corrective ActionOrganizational Process Assets (Updates)Project Management Plan (Updates)S
cope C
on
trol
Pro
ject
Tim
e M
an
ag
em
en
t
Inp
uts
Enterprise Environmental FactorsOrganizational Process AssetsProject Scope StatementWork Breakdown StructureWBS DictionaryProject Management Plan
Tools
an
d
Tech
niq
ues
DecompositionTemplatesRolling Wave PlanningExpert JudgmentPlanning Component
Ou
tpu
ts
Activity ListActivity AttributesMilestone ListRequested Changes
Act
ivit
y D
efin
itio
n
Pro
ject
Tim
e M
an
ag
em
en
t
Inp
uts
Project Scope StatementActivity ListActivity AttributesMilestone ListApproved Change Requests
Tools
an
d
Tech
niq
ues
Precedence Diagramming Method (PDM)Arrow Diagramming Method (ADM)Schedule Network TemplatesDependency DeterminationApplying Leads and Lags
Ou
tpu
ts
Project Schedule Network DiagramsActivity List (Updates)Activity Attributes (Updates)Requested Changes
Act
ivit
y S
equ
enci
ng
Pro
ject
Tim
e M
an
ag
em
en
t
Inp
uts
Enterprise Environmental FactorsOrganizational Process AssetsActivity ListActivity AttributesResource AvailabilityProject Management Plan
Tools
an
d
Tech
niq
ues
Expert JudgmentAlternatives AnalysisPublished Estimating DataProject Management SoftwareBottom-Up Estimating
Ou
tpu
ts
Activity Resource RequirementsActivity Attributes (Updates)Resource Breakdown StructureResource Calendars (Updates)Requested Changes
Act
ivit
y R
eso
urc
e E
stim
ati
ng
Pro
ject
Tim
e M
an
ag
em
en
t
Inp
uts
Enterprise Environmental FactorsOrganization Process AssetsProject Scope StatementActivity ListActivity AttributesActivity Resource RequirementsResource CalendarsProject Management Plan- Risk Register- Activity Cost Estimates
Tools
an
d
Tech
niq
ues
Expert JudgmentAnalogous EstimatingParametric EstimatingThree-Point EstimatesReserve Analysis
Ou
tpu
ts
Activity Duration EstimatesActivity Attributes (Updates)
Act
ivit
y D
ura
tion
Est
imati
ng
Pro
ject
Tim
e M
an
ag
em
en
t
Inp
uts
Organizational Process AssetsProject Scope StatementActivity ListActivity AttributesProject Schedule Network DiagramsActivity Resource RequirementsResource CalendarsActivity Duration EstimatesProject Management Plan- Risk Register
Tools
an
d
Tech
niq
ues
Schedule Network AnalysisCritical Path MethodSchedule CompressionWhat-If Scenario AnalysisResource LevelingCritical Chain MethodProject Management SoftwareApplying CalendarsAdjusting Leads and LagsSchedule Model
Ou
tpu
ts
Project ScheduleSchedule Model DataSchedule BaselineResource Requirements (Updates)Activity Attributes (Updates) Project Calendar (Updates)Requested ChangesProject Management Plan (Updates)- Schedule Management Plan (Updates)
Sch
edu
le D
evelo
pm
en
t
Pro
ject
Tim
e M
an
ag
em
en
t
Inp
uts
Schedule Management PlanSchedule BaselinePerformance ReportsApproved Change Requests
Tools
an
d
Tech
niq
ues
Progress ReportingSchedule Change Control SystemPerformance MeasurementProject Management SoftwareVariance AnalysisSchedule Comparison Bar Charts O
utp
uts
Schedule Model Data (Updates)Schedule Baseline (Updates)Performance MeasurementsRequested ChangesRecommended Corrective ActionsOrganizational Process Assets (Updates)Activity List (Updates)Activity Attributes (Updates)Project Management Plan (Updates)
Sch
edu
le C
ontr
ol
Pro
ject
Cost
Manag
em
ent
Inp
uts
Enterprise Environmental FactorsOrganizational Process AssetsProject Scope StatementWork Breakdown StructureWBS DictionaryProject Management Plan- Schedule Management Plan- Staffing Management Plan- Risk Register
Tools
an
d
Tech
niq
ues
Analogous EstimatingDetermine Resource Cost RatesBottom-Up EstimatingParametric EstimatingProject Management SoftwareVendor Bid AnalysisReserve AnalysisCost of Quality
Ou
tpu
ts
Activity Cost EstimatesActivity Cost Estimates Supporting DetailRequested ChangesCost Management Plan (Updates)
Cost
Est
imati
ng
Pro
ject
Cost
Manag
em
ent
Inp
uts
Project Scope StatementWork Breakdown StructureWBS DictionaryActivity Cost EstimatesActivity Cost Estimates Supporting DetailProject ScheduleResource CalendarsContractCost Management Plan
Tools
an
d
Tech
niq
ues
Cost AggregationReserve AnalysisParametric EstimatingFunding Limit Reconciliation
Ou
tpu
ts
Cost BaselineProject Funding RequirementsCost Management Plan (Updates)Requested Changes
Cost
Bud
geti
ng
Pro
ject
Cost
Manag
em
ent
Inp
uts
Cost BaselineProject Funding RequirementsPerformance ReportsWork Performance InformationApproved Change RequestsProject Management Plan
Tools
an
d
Tech
niq
ues
Cost Change Control SystemPerformance Measurement AnalysisForecastingProject Performance ReviewsProject Management SoftwareVariance Management
Ou
tpu
ts
Cost Estimate (Updates)Cost Baseline (Updates)Performance MeasurementsForecasted CompletionRequested ChangesRecommended Corrective ActionsOrganizational Process Assets (Updates)Project Management Plan (Updates)C
ost
Contr
ol
Pro
ject
Qu
alit
y M
anag
em
ent
Inp
uts
Enterprise Environmental FactorsOrganizational Process AssetsProject Scope StatementProject Management Plan
Tools
an
d
Tech
niq
ues
Cost-Benefit AnalysisBenchmarkingDesign of ExperimentsCost of Quality (COQ)Additional Quality Planning Tools
Ou
tpu
ts
Quality Management PlanQuality MetricsQuality ChecklistsProcess Improvement PlanQuality BaselineProject Management Plan (Updates)
Qualit
y P
lann
ing
Pro
ject
Qu
alit
y M
anag
em
ent
Inp
uts
Quality Management PlanQuality MetricsProcess Improvement PlanWork Performance InformationApproved Change RequestsQuality Control MeasurementsImplemented Change RequestsImplemented Corrective ActionsImplemented Defect RepairImplemented Preventive Actions
Tools
an
d
Tech
niq
ues
Quality Planning Tools and TechniquesQuality AuditsProcess AnalysisQuality Control Tools and Techniques
Ou
tpu
ts
Requested ChangesRecommended Corrective ActionsOrganizational Process Assets (Updates)Project Management Plan (Updates)
Perf
orm
Qualit
y A
ssu
rance
Pro
ject
Qu
alit
y M
anag
em
ent
Inp
uts
Quality Management PlanQuality MetricsQuality ChecklistsOrganizational Process AssetsWork Performance InformationApproved Change RequestsDeliverables To
ols
an
d
Tech
niq
ues
Cause and Effect DiagramControl ChartsFlowchartingHistogramPareto ChartRun ChartScatter DiagramStatistical SamplingInspectionDefect Repair Review
Ou
tpu
ts
Quality Control MeasurementsValidated Defect RepairQuality Baseline (Updates)Recommended Corrective ActionsRecommended Preventive ActionsRequested ChangesRecommended Defect RepairOrganizational Process Assets (Updates)Validated DeliverablesProject Management Plan (Updates)Pe
rform
Qualit
y C
on
trol
Pro
ject
Hu
man
Reso
urc
e M
an
ag
em
en
t
Inp
uts
Enterprise Environmental FactorsOrganizational Process AssetsProject Management Plan- Activity Resource Requirements
Tools
an
d
Tech
niq
ues
Organizational Charts and Position DescriptionsNetworkingOrganizational Theory
Ou
tpu
ts
Roles and ResponsibilitiesProject Organizational ChartsStaffing Management Plan
Hu
man
Reso
urc
e P
lan
nin
g
Pro
ject
Hu
man
Reso
urc
e M
an
ag
em
en
t
Inp
uts
Enterprise Environmental FactorsOrganizational Process AssetsRoles and ResponsibilitiesProject Organizational ChartsStaffing Management Plan
Tools
an
d
Tech
niq
ues
Pre-AssignmentNegotiationAcquisitionVirtual Teams
Ou
tpu
ts
Project Staff AssignmentsResource AvailabilityStaffing Management Plan (Updates)
Acq
uir
e P
roje
ct T
eam
Pro
ject
Hu
man
Reso
urc
e M
an
ag
em
en
t
Inp
uts
Project Staff AssignmentsStaffing Management PlanResource Availability
Tools
an
d
Tech
niq
ues
General Management SkillsTrainingTeam-Building ActivitiesGround RulesCo-LocationRecognition and Rewards
Ou
tpu
ts
Team Performance Assessments
Develo
p P
roje
ct T
eam
Pro
ject
Hu
man
Reso
urc
e M
an
ag
em
en
t
Inp
uts
Organizational Process AssetsProject Staff AssignmentsRoles and ResponsibilitiesProject Organizational ChartsStaffing Management PlanTeam Performance AssessmentWorking Performance InformationPerformance Reports
Tools
an
d
Tech
niq
ues
Observation and ConversationsProject Performance AppraisalsConflict ManagementIssue Logs
Ou
tpu
ts
Requested ChangesRecommended Corrective ActionsRecommended Preventive ActionsOrganizational Process Assets (Updates)Project Management Plan (Updates)
Man
ag
e P
roje
ct T
eam
Pro
ject
Com
mu
nic
ati
on
s M
an
ag
em
en
t
Inp
uts
Enterprise Environmental FactorsOrganizational Process AssetsProject Scope StatementProject Management Plan- Constraints- Assumptions
Tools
an
d
Tech
niq
ues
Communications Requirements AnalysisCommunications Technology
Ou
tpu
ts
Communications Management Plan
Com
mu
nic
ati
ons
Pla
nn
ing
Pro
ject
Com
mu
nic
ati
on
s M
an
ag
em
en
t
Inp
uts
Communications Management Plan
Tools
an
d
Tech
niq
ues
Communications SkillsInformation Gathering and Retrieval SystemsInformation Distribution MethodsLessons Learned Process
Ou
tpu
ts
Organizational Process Assets (Updates)Requested Changes
Info
rmati
on D
istr
ibu
tion
Pro
ject
Com
mu
nic
ati
on
s M
an
ag
em
en
t
Inp
uts
Work Performance InformationPerformance MeasurementsForecasted CompletionQuality Control MeasurementsProject Management Plan- Performance Measurement BaselineApproved Change RequestsDeliverables
Tools
an
d
Tech
niq
ues
Information Presentation ToolsPerformance Information Gathering and CompilationStatus Review MeetingsTime Reporting SystemsCost Reporting Systems
Ou
tpu
ts
Performance ReportsForecastsRequested ChangesRecommended Corrective ActionsOrganizational Process Assets (Updates)
Perf
orm
ance
Rep
ort
ing
Pro
ject
Com
mu
nic
ati
on
s M
an
ag
em
en
t
Inp
uts
Communications Management PlanOrganizational Process Assets
Tools
an
d
Tech
niq
ues
Communications MethodsIssue Logs
Ou
tpu
ts
Resolved IssuesApproved Change RequestsApproved Corrective ActionsOrganizational Process Assets (Updates)Project Management Plan (Updates)
Man
ag
e S
take
hold
ers
Pro
ject
Ris
k M
an
ag
em
en
t
Inp
uts
Enterprise Environmental FactorsOrganizational Process AssetsProject Scope StatementProject Management Plan
Tools
an
d
Tech
niq
ues
Planning Meetings and Analysis
Ou
tpu
ts
Risk Management PlanR
isk
Manag
em
en
t Pla
nn
ing
Pro
ject
Ris
k M
an
ag
em
en
t
Inp
uts
Enterprise Environmental FactorsOrganizational Process AssetsProject Scope StatementRisk Management PlanProject Management Plan
Tools
an
d
Tech
niq
ues
Documentation ReviewsInformation Gathering TechniquesChecklist AnalysisAssumptions AnalysisDiagramming Techniques
Ou
tpu
ts
Risk RegisterR
isk
Iden
tifica
tion
Pro
ject
Ris
k M
an
ag
em
en
t
Inp
uts
Organizational Process AssetsProject Scope StatementRisk Management PlanRisk Register
Tools
an
d
Tech
niq
ues
Risk Probability and Impact AssessmentProbability and Impact MatrixRisk Data Quality AssessmentRisk CategorizationRisk Urgency Assessment
Ou
tpu
ts
Risk Register (Updates)Q
ualit
ati
ve R
isk
An
aly
sis
Pro
ject
Ris
k M
an
ag
em
en
t
Inp
uts
Organizational Process AssetsProject Scope StatementRisk Management PlanRisk RegisterProject Management Plan- Project Schedule Management Plan- Project Cost Management Plan To
ols
an
d
Tech
niq
ues
Data Gathering and Representation TechniquesQuantitative Risk Analysis and Modeling Techniques
Ou
tpu
ts
Risk Register (Updates)Q
uan
tita
tive R
isk
An
aly
sis
Pro
ject
Ris
k M
an
ag
em
en
t
Inp
uts
Risk Management PlanRisk Register
Tools
an
d
Tech
niq
ues
Strategies for Negative Risk or ThreatsStrategies for Positive Risk or OpportunitiesStrategy for both Threats and OpportunitiesContingent Response Strategy
Ou
tpu
ts
Risk Register (Updates)Project Management Plan (Updates)Risk-Related Contractual Agreements
Ris
k R
esp
on
se P
lann
ing
Pro
ject
Ris
k M
an
ag
em
en
t
Inp
uts
Risk Management PlanRisk RegisterApproved Change RequestsWork Performance InformationPerformance Reports
Tools
an
d
Tech
niq
ues
Risk ReassessmentRisk AuditsVariance and Trend AnalysisTechnical Performance MeasurementReserve AnalysisStatus Meetings
Ou
tpu
ts
Risk Registers (Updates)Requested ChangesRecommended Corrective ActionsRecommended Preventive ActivesOrganizational Process Assets (Updates)Project Management Plan (Updates)
Ris
k M
onit
ori
ng a
nd C
on
trol
Pro
ject
Pro
cure
men
t M
anag
em
en
t
Inp
uts
Enterprise Environmental FactorsOrganizational Process AssetsProject Scope Statement Work Breakdown StructureWBS DictionaryProject Management Plan- Risk Register- Risk-Related Contractual Agreements- Resource Requirements- Project Schedule- Activity Cost Estimates- Cost Baseline
Tools
an
d
Tech
niq
ues
Make or Buy AnalysisExpert JudgmentContract Types
Ou
tpu
ts
Procurement Management PlanContract Statement of WorkMake or Buy DecisionsRequested Changes
Pla
n P
urc
hase
s and
Acq
uis
itio
ns
Pro
ject
Pro
cure
men
t M
anag
em
en
t
Inp
uts
Procurement Management PlanContract Statement of WorkMake or Buy DecisionsProject Management Plan- Risk Register- Risk-Related Contractual Agreements- Resource Requirements- Project Schedule- Activity Cost Estimates- Cost Baseline
Tools
an
d
Tech
niq
ues
Standard FormsExpert Judgment
Ou
tpu
ts
Procurement DocumentsEvaluation CriteriaContract Statement of Work (Updates)
Pla
n C
ontr
act
ing
Pro
ject
Pro
cure
men
t M
anag
em
en
t
Inp
uts
Organizational Process AssetsProcurement Management PlanProcurement Documents
Tools
an
d
Tech
niq
ues
Bidder ConferencesAdvertisingDevelop Qualified Seller List
Ou
tpu
ts
Qualified Seller ListProcurement Document PackageProposals
Req
uest
Selle
r R
esp
on
se
Pro
ject
Pro
cure
men
t M
anag
em
en
t
Inp
uts
Organizational Process AssetsProcurement Management PlanEvaluation CriteriaProcurement Document PackageProposalsQualified Seller ListProject Management Plan- Risk Register- Risk-Related Contractual Agreements
Tools
an
d
Tech
niq
ues
Weighting SystemIndependent EstimatesScreening SystemContract NegotiationSeller Rating SystemsExpert JudgmentProposal Evaluation Techniques
Ou
tpu
ts
Selected SellersContractContract Management PlanResource AvailabilityProcurement Management Plan (Updates)Requested Changes
Sele
ct S
elle
rs
Pro
ject
Pro
cure
men
t M
anag
em
en
t
Inp
uts
ContractContract Management PlanSelected SellersPerformance ReportsApproved Change RequestsWork Performance Information
Tools
an
d
Tech
niq
ues
Contract Change Control SystemBuyer-Conducted Performance ReviewInspections and AuditsPerformance ReportingPayment SystemClaims AdministrationRecords Management SystemInformation Technology
Ou
tpu
ts
Contract DocumentationRequested ChangesRecommended Corrective ActionsOrganization Process Assets (Updates)Project Management Plans (Updates)- Procurement Management Plan- Contract Management Plan
Con
tract
Adm
inis
trati
on
Pro
ject
Pro
cure
men
t M
anag
em
en
t
Inp
uts
Procurement Management PlanContract Management PlanContract DocumentationContract Closure Procedure
Tools
an
d
Tech
niq
ues
Performance AuditsRecords Management System
Ou
tpu
ts
Closed ContractsOrganizational Process Assets (Updates)
Con
tract
Clo
sure
The End