project management centre of excellence

Project Management Center of Excellence

Delivering Excellence in Project Management

11 Mar 2015 Deepak Arora

1. Introduction

2. Our Services • Client Project Manager • Virtual CIO• Project Delivery • Troubled Projects Recovery • Setting up of Project Management office• Project Management Maturity assessment • Agile Transformation • Risk Management • Org Transformation Services • Staffing services • Trainings

3. Leadership Team

Agenda

‘Project Management CoE (Centre of Excellence)’ is an initiative led byseasoned project management leaders with an objective to establish a culture ofexcellence in project execution.Our leadership team comes with rich Project delivery experience , high levels ofcertifications and publications in Project Management .Our mission is to “make projects succeed in providing the required businessvalue”Our Services range from taking ownership of end to end Project Management tostaffing for Project Management requirementsWe can deliver a ‘ Transformed Organization’

Delivering Excellence in Project Management 3

Introduction

PMCoE brings to the Customers the following advantages: • Access to team of skilled Project Managers with experience in multiple Domains and

Industries• Access to team with experience of managing many projects of varied complexity • Access to mature Processes , Methods , Tools and Templates • Faster speed to Market due increased success rate of Projects • Options of Remote , Virtual & On site models • Significant reduction in costs due remote / virtual delivery and availability of skilled

resources at Fractional /Part time or Pay by use model • Project office support by highly experienced professionals . Resources support multiple

projects and can work on fractional or pay per use model• Ability to meet additional requirements of resources for peak workload on short notice • One stop solution for all Project Management / Transformation requirements


Why Project Management CoE ?

• Help select the right vendor• Develop contract documentation• Complete transition• Manage the vendor/s on client's behalf• Make the vendor perform at peak :

• Provide special , industry , domain and PM skills on as required basis.• Provide a large pool of skilled Project Managers with varied Industry experience• Making skills available on fractional / pay by use model to meet additional requirements

• Recovering the troubled projects• Managing Risks• Provide additional skills to ensure that the projects deliver adequate business value :

• Org Change Management• Requirement traceability and verification Matrix• Cut over Plan• Data Migration• Testing/Project Office Support


Client Project Manager

• Access a complete CIO service at an affordable cost . Critical knowledge of ITprofessionals without taking on the salary commitment.

• Crucial strategic and tactical services• Planning and execution of complete IT based business transformation from

business case preparation and alignment to business strategy , technology solution, vendor management , org change management . We deliver a ‘TransformedOrganization ’

• More productivity, increased marketplace agility, and achievement of big-picturecorporate goals by business

• Options of pay by use services /or purchase limited hours services and pay as youachieve results

• Industry-proven results-based methodology, tools, processes, templates and largevendor network.


Virtual CIO

• We offer 3 different types of services for Project Delivery • End to End Ownership • Be a consulting Partner • Represent Client

• Our Leadership team have delivered many large scale projects in the following domains• IT services • IT Infrastructure • Social Sector

• We have experience in all most all Industries


Project Delivery

• We recover troubled projects and can put them back on track • Our leadership team has proven track record of recovering troubled projects • Our Consultants will

• Review commitment of Key stake holders • Validate the project is being directed towards providing envisaged business

benefits • Confirm requirements /Scope clarity and scope change management process • Check skills availability , Clarification on roles and responsibilities &Team

morale • Validate schedule base lines & estimates• Management Risks • Intervene in any other required area

• Our consultants deploy proven methods to bring projects on track to meet the business goals and reduce the losses to minimum possible.


Troubled Project Recovery

• We provide expertise for setting up a Project Management Office (PMO), the critical nerve centre of any large project or multiple projects, or even multiple PMOs.

• A PMO is designed to ensure that Project Management approach is applied to all disciplines and functions of an organization . PMO ensures that the projects are using the framework, methodology, and project management guidelines set by the company

• We set up Project based infrastructure, i.e. methods, processes and tools needed to manage execution by projects and programs, and relate this discipline and data to the management of portfolios

• We will train or provide Skilled and experienced project management professionals for the PMO

• Our SMEs can set a Project Portfolio Management process to help organizations decide the priority of the projects that align with corporate strategy

• We can Build, Operate & Transfer or Run the PMO for you


Setting up Project Management Office


Project Management Maturity AssessmentWhen maturity lags, projects take longer, teams fail to stick to the budget, and the quality of the end-product suffers

Level 1

Project Management techniques do not exist and are not used.

Beginner

Disciplined Processes

StandardConsistentProcesses

PredictableProcesses

ContinuouslyImprovingProcesses

Level 2Getting Started

Basic existence of Project Management techniques used infrequently and inconsistently. Techniques are in developmental stages.

Level 3

FunctionalProject Management techniques are deployed. Project Management culture exists in the organization . Processes are standard and consistent.

Level 4

Well EstablishedProject Management system is fully functional. The techniques are well integrated in to the organization and consistently used with predictable results.

ExcellentProject Management system being practiced is best available . Adequate resources are invested iFeedback is used for continuous process improvement and preemptive planning.

Level 5

Varying levels of Project Management Capability

Project management capabilityassessment is required forprogressing towards setting upProject management culture

• One of the main reasons of Project failure is Poor Risk Management . • Our trained Risk Managers follow a rigorous discipline of assessing – planning and

controlling risks• Our risk management services will ensure that the

• Risk management plan is fully implemented, maintained, and supported.• Risks are proactively sought in meetings and discussions and are dutifully

identified, documented, and assigned for follow-up.• Risk tracking and reporting are timely.• Mitigations are effective.


Project Risk Management

• Many businesses are becoming more and more reliant on the speed their projects can deliver . Agile methodologies have allowed these businesses to rapidly develop new IT or product capabilities and refine them quickly to get the final product. • Higher productivity and lower cost• Improved employee engagement and job satisfaction• Faster time to market Higher quality• Improved stakeholder satisfaction• Comprehensive build and test metrics • Enhance code

• Our Agile consultants and help organizations/ PMO s to transform to agile method


Agile Transformation

• Our Transformation experts offer the following services to any organization embarking on transformation exercise

• Business case preparation• Organization readiness assessment • Organization Change Management • Business Benefits realization measurement


Organization Transformation Services

• Our Change Management Experts will assess the likely changes and develop a future organization design .

• We will understand the skill gaps and will carry out Training need analysis. • Recommend types of training to imparted - Learning Labs, Classroom

trainings, Computer based simulations, Web lectures and web pages ,,• Specify training group and quantum of training

• We will also work on Communication need analysis• Develop a Communication Plan Stating what , by whom, when and how the

required communications are to be made


Organization Change Management

Business Strategy

Future State

Organization & People

Process

Organizational Change Management

Information Technology

Current State

• We can validate realization of business benefits as envisaged in the business case • The benefits could be measurable as

• Systems Sunset • Resource Savings • Contract Saving • Control Points automation

• The benefits could be soft as• Staff Efficiency• Employee Morale• Company Branding

• Such measurements at a significant milestone can validate the expectations and if required can result in mid course corrections


Business Benefit Realization Measurement

• Our Trainings are focused on making Project Managers as Project leaders, who are keen to develop skills to manage complex Projects .

• In addition to complete range of Project Management Trainings , we also provide following trainings • Stakeholders’ Management • Project Financials Management• Building Effective Teams • Managing Change in the organizations• Managing Cross Cultural Global team • Delivering large Projects in virtual / remote environments • Conflict Management• Negotiation Skills

• Our training delivery modules include Face to Face , Virtual and Online


Trainings

• Our Team Members / Project Managers can be positioned to work as a PM for your projects .

• Our staffing services include contract to hire offerings. • Majority of our team members are PMI certified with long track record of

managing projects . • We work with our clients to understand the requirement , develop job description

and place a suitable candidate. • We also offer placement services for Project Managers.


Staffing Services

• We provide Project office support • Our Project office associates are highly experienced since they manage multiple

projects • The support is available as full FTE as well as thru shared resources.• Our specific support comes in


Project Office Support

• Collection and collation for information /periodic status reports

• Update to Project Plans • Support preparation of various communications • Custody , vetting of various supplier contract documents • Maintenance of team rooms /documents • Support Project accounting • Support Project Travels

• Issue list • Update to Risk Mitigation Plan • Scope change process management follow up • Maintenance of scope change management register• Any other requirements

• We can support our clients with required templates .• Our resource are trained to work in virtual as well as cross cultural environments • They come with excellent communication and presentation skills

Deepak ( Sachdeepak Arora )• Deepak is an expert in Program Management. He has over three decades of

_________ experience, including 18 years in managing large business transformation programs_ and projects, three years in recruitment and selection and 12 years in aviation services.~~~~~~~~~ He has successfully managed complex and high valued IT/SAP implementationprograms and roll outs; with team size of more than 300 resources spread across multiplelocations. He has proven acumen in leading global multi-million dollar SAP business engagementsand transformation programs in multiple domains like Finance, Procurement and HR.

• IBM certified Senior Project Manager, certified Project Management Professional and Certified SAPConsultant. He is a certified Instructor and examiner in Project Management.

• MBA and M.Phil. in Organization behavior

• Has published and presented many papers at global forums on Project Management, Changemanagement and business benefits realization.

• Has served in IBM for more than 11 years and performed various leadership roles in IT basedbusiness transformation programs.


Our Leadership Team

Shilbhdra Mukherji• Shil has around 25 years of management / IT consulting experience, managing large

__ ____ transformation programs for top global clients.

• An Engineer (Jadavpur University, Calcutta) did his Management course from IIMKolkatta and is a SAP certified consultant from SAP US. He worked in various leadership roles withIBM (Associate Director) , PwC (Managing Consultant) CMC (Sr Consultant)

• Has extensive working experience at the CXO level with top Business Houses. Few of his clientsare :

• National : ITC, Exide, Carrier Aircon, BOC (now Linde), Haldia Petrochemicals, Areva, L&T,TATA Metaliks, Siemens, SAIL, CEA, DVC etc ;

• 15+ International clients (some among the Top Fortune list) spread across North America,Canada, Norway, France, Japan, Australia, Thailand.


Our Leadership Team


Our Clients

Deepak Arora

Address:A2-403, Purva Atria RMV 2nd Stage, 1st Block Bangalore - 560094 India

Mobile: +91 9845751678 Landline: +91 80 23518678

Email: [email protected] [email protected]

Sesha Prabhakar Behara

Address: 14 , Yvonne Avenue, Croydon South, Victoria, 3136, Australia

Mobile: +61 410063626

Email: [email protected]

Sushmita Krishnan

Address: Dassenrade 50, 2544 MG, Den Haag, Netherlands

Mobile: +31 6 44810027

Email: [email protected]


Contact Details

mailto:[email protected]




BACK UP


Project Delivery – End to End Ownership

• We take ownership of Project Management Services and will be responsible for on time , with in budget quality project deliverables .

• Our deliverables include • Project Charter • Scope and scope change management• Project Kick off• Detailed Project plan • Project Organization Structure & Team charter• Cost Management • Schedule Management• Communication Management • Stake holders’ Management • Risk Management • Testing• End users’ training plan • Org change management • Project Closure• Business Benefits realization confirmation

Project Delivery – Consulting Partner

• We will partner and consult on implementing Project Management Principles . • We will provide periodic status reviews on project status with recommendations .• We will review the following documents /deliverables . Make recommendations on improvements

• Project Charter • Project Kick off Plan • Scope and scope change management Plan• Detailed Project plan • Project Organization Structure & Team charter• Cost Management Plan• Schedule Management Plan• Communication Management Plan • Stake holders’ Management Plan • Risk Management Plan• User acceptance testing• End users’ training plan • Org change management Plan• Project closure plan • Business Benefits realization measurements Plan

Project Delivery – ‘Represent the Owner’

• We provide services required by a client Project Manager to manage the service provider and internal clients ( Business ) .

• We will work towards ensuring that the service provider/s or third party project manager delivers the benefits /value as envisaged by the business .

• Our experts will represent the business to ensure that the following deliverables are provided on time , with in budget and are of acceptable quality• Scope & Changes in Scope• Detailed Project plan with appropriate dependencies • Project Organization Structure , Team charter and availability of business users • Cost Management • Schedule Management • Communication Management • Stake holders’ Management • Risk Management• Testing • End users’ training• Org change management • Project closure • Business Benefits realization measurements validation

Transformation Services- Business Case Preparation

• Our experts will work along with client leadership in developing a business case which will address the reason for project being taken , funding and return on investment

• The business case will normally • Describe the project • Tell why the project is necessary, and why it is the best solution. • Outline the most important benefits of the project. • Describe Return on Investment. • Outline the costs and major disadvantages, if any. • Summarize the most important reasons for recommending the project.

• Our consultants will work with key stake holders and will address their perceptions on envisaged business benefits

Transformation Services – Organization Readiness Assessment

• Our experts can assess the readiness of the organization for transformation . We can recommend required actions to bring the organization readiness to an appropriate level to reap the required return on investment from transformation initiative.

• Many Organization transformation initiatives failed or met with part success since the organizations were not ready to embark such initiative.

• Our assessment methodology & tools will address both • The softer issues like Identification of managers’ and employees’

motivations for change• More tangible issues like readiness of business processes and availability of

sanitized data.

Managing Projects in virtual environments /Delivering Remotely

• Our project managers bring in long experience of managing projects in virtual environments

• We share the benefits of managing projects virtually with our clients. We have experienced that virtual teams • Quickly address customer problems, develop products, deliver

services.• We are able to tap a more diverse pool of skills across the

organization/s.• The project work continues 24 hours a day • The costs are significantly brought down

• By deploying skilled resources from countries with low salary requirements

• Bringing down travel costs. • Bringing down facility costs .

Managing Projects in virtual environments /Delivering Remotely

• Our Project Managers are trained to manage work across distance, time, and/or organizational boundaries.

• Special attention is paid to communication and collaboration leadership development & tools.

• We prepare a team charter and agree to communication and collaboration methods. The team behaviors are explicitly specified, and controlled. Cultural sensitivities are addressed

• Our Project Managers are trained to manage suppliers and partners who may have conflicting goals and sensitized for various organizational cultures

• We believe that virtual project team managers need to take a different approach to managing their teams – less management, more leadership.

project management centre of excellence

Technology

project execution

project management11

vendor management

client project manageraccess

model project office

culture of excellence

multiple projects

based business transformation