project management 101

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Introduction to Project Management

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Page 1: Project management 101

The Training Division of

Page 2: Project management 101
Page 3: Project management 101
Page 4: Project management 101

WHAT IS A PROJECT?

A project is a set of inter-related

activities with defined start and end

dates, designed to achieve a unique

and common objective.

Page 5: Project management 101

PROCESS RELATIONSHIPS

Operations Continuous Processes

Programs (Multiple Start/End Dates)

(Single Start/End Dates)

|-----|-----|-----|-----|

BusinessPlans

(Cycle/Process)

Corporate Plans

YR1 YR2 YR3 (Rolling)YR4 YR5

demands functional approach

Projects

Page 6: Project management 101

CRITERIA FOR A SUCCESSFUL PROJECT

The project achieving its objectives, including deliverables produced:

On time

Within budget

To specification (meets/exceeds client’s expectations)

Customer satisfaction, product fit for purpose

Page 7: Project management 101

HOW DO WE ACHIEVE A SUCCESSFUL PROJECT?

Project success begins and ends with the Project Manager’s effective

management of the project

Page 8: Project management 101

WHAT IS PROJECT MANAGEMENT?

Project Management is the management of

project activity through the project life cycle

to achieve the delivery of a defined product

or service within prescribed constraints of

time, budget, scope and quality

Page 9: Project management 101

PROJECT LIFE CYCLE

CONCEPT

DEVELOPMENT

IMPLEMENTATION

FINALISATION

Page 10: Project management 101

PHASE 1: CONCEPT

Identification of core need/s

High level planning

Range of possible solutions

‘Ball park’ estimates

Preliminary risk analyses

Page 11: Project management 101

PHASE 2: DEVELOPMENT

Non-viable options culled

High level plans refined into a detailed plan

Baselines developed

Detailed designs/specifications/drawings developed

Page 12: Project management 101

Planning

Scheduling

Estimating

TIME, COST & RESOURCE MANAGEMENT

Page 13: Project management 101

Assumed Start Point

AssumedDestination

Correct Starting Point

Agreed Destination –Meets Client’s Needs

Planned Progress

Actual progress

Page 14: Project management 101

RELUCTANCE TO PLAN

Takes time (10-25%)

Commitment is required

Difficult to plan the future

Imposes discipline

Plans are always wrong

Hard to maintain plans

“Never needed to before”

Fear of planning

Reluctance to Plan

Page 15: Project management 101

REASONS FOR PLANNING

Reasons for Planning

Target Verification

Enforces Commitments

Resource Planning

Basis for “What If”

Enforces Pre-thinking

Basis for Control

Clarifies Risk

Basis for Delegation

Page 16: Project management 101

PHASE 3: IMPLEMENTATION

Works undertaken per baselines

Actual progress checked against

planned baselines for variance

Causes of variance dealt with

Project reporting undertaken

Page 17: Project management 101

THE PROJECT PLANNING & CONTROL CYCLE

MONITORPROGRESS

EXECUTETHE WORK

PLAN

SET TERMSOF REFERENCE.

INITIATE

SIZE THEPROBLEM

ANALYSEVARIANCE

COMPAREWITH PLAN

ACT

MAJOR REVIEW

RE-PLAN

MINOR ADJUSTMENTS

Page 18: Project management 101

Managing the Critical Path

Page 19: Project management 101

PHASE 4: FINALISATION

Have all deliverables been

met?

Contracts terminated?

Transition plan formulated

Lessons learned

Page 20: Project management 101

FUNCTIONS OF PROJECT MANAGEMENT

Scope

Time Cost

Quality

Risk

HR Communications

Procurement/Contracts

Integration

Integration

Page 21: Project management 101

SCOPE

Describes the outcomes sought

Describes the work content &

boundaries

Ultimately defines a broad

strategy

BASELINE: Scope Document

Page 22: Project management 101

TIME

Planning – what to do

Estimating - duration

SCHEDULING – Dependencies

CONTROL – Achieving milestones

BASELINE: Schedule (Gant Chart)

Page 23: Project management 101

COST

Iteratively estimating cost

Top down & bottom up approach

Budget definition

BASELINE: Time phased

expenditure/revenue

Page 24: Project management 101

QUALITY

Understanding client expectations

Managing, meeting/exceeding them

Project Quality system developed

BASELINE: Project Quality Plan

Page 25: Project management 101

RISK

Possible adverse occurrences

ID

Assess

Respond (incl. Prioritisation)

Create Risk Register (allocate resp.)

BASELINE: Risk Management Plan

Page 26: Project management 101

HUMAN RESOURCES HR Administration

Resource Allocation

Team performance

Motivation

BASELINE: Resource Allocation

Matrix

Page 27: Project management 101

COMMUNICATIONS

Formal and informal

Interpersonal communications

Communication strategy

BASELINE: Communications matrix

Page 28: Project management 101

CONTRACTS/PROCUREMENT

External resources

Formation-Award-Performance

Bid process

Form of contract

BASELINE: Procurement schedule

Page 29: Project management 101

INTEGRATION

Overall perspective

Interconnected nature of 8 functions

Schedule is a powerful integrative tool

Learning outcomes

BASELINE: Reporting/control

Page 30: Project management 101

REPORTS

Factors to be considered:

What should be in the report

Who is the report going to

Collecting the right data

Frequency of report

Page 31: Project management 101

REPORTS AND REVIEWS

Reports and reviews Periodically – eg fortnightly, monthly, quarterly Milestone Phase/Project Completion Exception

Reports and reviews between Project Manager – Contractor Project Manager – Client Project Manager – Program Manager Project Steering Committee Program Management Committees

Page 32: Project management 101

PROJECT REPORTS

Periodic Progress Reports Periodically in accordance with project plan

Standard format used Summary or overview

Current reporting period

- Progress to date

- Planned progress not completed

Next reporting periodSchedule Issues anticipated/solutions

Financial update

Current baseline (Gantt)

Page 33: Project management 101

PROJECT REPORTSMilestone Reports Provided by contractors to project manager on

achievement of planned milestones

Provided by project manager to stakeholders inaccordance with communications management plan

Structure and content Summary or overview Schedule Activities summary (current) Activities summary (to next milestone) Technical aspects Financial update Risk summary (including treatments)

Page 34: Project management 101

PROJECT REPORTSProject/Phase Completion Reports

Mandatory requirement on completion of each phase of the project, and on completion the whole project

Widely distributed to all stakeholders

Structure and content Summary or overview Contractual performance Administrative performance Performance against scope, schedule, budget and

quality Organisational aspects Project management aspects Lessons learned

Page 35: Project management 101

Key Challenge in Project Management: Stakeholder

Management

Influence or Impact?

Extent of influence or impact?

Supporter or opponent?

What drives them?

What scares them?

Page 36: Project management 101

Work Breakdown Structure (WBS)

Determine destination

Book flights

Determine length of holiday

Determine mode of transport

Book accommodation

Travelers cheques

Page 37: Project management 101

Work Breakdown Structure (WBS)

Book flights

Book accommodation

Travelers cheques

TRAVEL AGENT

Determine destination

Determine length of holiday

Determine mode of transport

STAKEHOLDER CONSULTATION1

1.2

1.1

1.3

2

2.1

2.2

2.3

Page 38: Project management 101

Best Practice in Project

Management

MBA/Masters

QPP RPM MPD

Tertiary Qualification

AIPM Recognition

Certificate IV in Project

ManagementAQF Level 4

Diploma of Project

ManagementAQF Level 5

Advanced Diploma of

Project ManagementAQF Level 6

QPP: Qualified Project Practitioner, typically a project team member

RPM: Registered Project Manager, typically a project manager

MPD: Master Project Director, typically a program director

What next…?

Page 39: Project management 101

CPMGroup

SYDNEY

Level 6

66 King Street

Sydney 2000

9279 1610

[email protected]

www.cpmgroup.com.au

www.acpm.act.edu.au

Head OfficeCanberra[02] 6285 3393

Sydney[02] 9279 1610

Brisbane[07] 3876 2849

Melbourne[03] 9663 9566

Perth[08] 9364 0520

Townsville0413 945 725

Kuala Lumpur[+603] 2175 2284

Johannesburg[+2711] 784 6044

Auckland[+649] 355 1789

Page 40: Project management 101

THANK YOU