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    Project Management A Managerial Prospective

    PROJECT MANAGEMENT

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    Management

    A process of working with people andresources to accomplish organizational

    goals.

    Getting things done through other people.

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    Management (Contd)

    The process of achieving organizationalgoals through planning, organizing,

    leading, and controlling the human,physical, financial and informational

    resources of the organization.

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    Managerial Functions

    Planning

    Organizing

    Leading

    Controlling

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    Manager as a.

    Planner

    Organizer

    Leader

    Controller

    Motivator

    Facilitator

    Coordinator

    Problem Solver

    Decision Maker

    Negotiator

    Strategist

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    What is a Problem.....

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    Decision:

    The choice made from among alternatives.

    Decision making:The process of organizing a problem,

    generating and weighting alternativescoming to a decision and taking actionwith feedback.

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    Conditions of Decision making: Certainty

    Risk

    Uncertainty

    Ambiguity

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    Project

    Culture of a Project- Norms of an Organization

    - Conflicts

    Importance of Human Factor in Projects

    Project

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    Project Management

    The process of controlling of a project from

    beginning to an end to achieve projectobjectives in a given time.

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    Project Management (Contd)A project is a well-defined set of tasks/activities that must all

    be completed in order to meet the projects goals.

    Each task may be started/stoppedindependently

    Tasks must be performed in a givensequence

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    Laws of Project Management

    Projects progress quickly until they are 90% complete.Then they remain at 90% complete forever.

    When things are going well, something will go wrong.

    When things just cant get worse, they will. When thingsappear to be going better, you have overlookedsomething.

    If project content is allowed to change freely, the rate of

    change will exceed the rate of progress. Project teams detest progress reporting because it

    manifests their lack of progress.

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    Trade-offs in Project ManagementTrade-offs in Project Management

    Performance

    Cost Time

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    Activity NetworksActivity Networks

    Which tasks have to be completed first?

    Which tasks rely on the results of othertasks?

    Which tasks generate results forsubsequent tasks

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    Work Breakdown Structure(WBS)Work Breakdown Structure(WBS)

    A hierarchical decomposition of all the tasks to be

    accomplished for a project to be completed.

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    A WBS is Not !!!A WBS is Not !!!

    An Organizational chart

    Not a flow chart showing temporal orlogical relationships among tasks

    A listing of skills required to complete the

    task

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    Why do projects fail?Why do projects fail?

    Reliance on project management softwarerather than an understanding of project

    management principles Communication problems

    Failure to adequately adjust for changes

    during the course of the project

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    Project Team and Its Required Area of Expertise

    Project Management

    1. Standard

    Regulation2.Projec

    t

    Enviro

    nment

    3.Gen

    eral

    Mana

    gement

    Kno

    wledg

    e&

    Sk

    ills

    A. Interpersonal

    Skills

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    Standard:Standard:

    A document established by the consensusand approved by organized body.

    Requirement imposed by the Government bodies.

    Regulation:Regulation:

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    Under Standing Project Environment

    Cultural & Social Environment:

    The teams need to understand how the project

    affect the people and how the people affect the

    project.

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    Under Standing Project Environment(Contd)

    Physical Environment:

    Project people norms

    If the project will affect its physical surroundings, some team

    members should be knowledgeable about the local ecology and

    physical geography that could affect the project or be affected by

    the project.

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    General Management Knowledge & Skill

    Financial Management & Accounting

    Purchasing & Procurement

    Sales & Marketing

    Contracts & Commercial Laws

    Logistics & Supply Chain

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    Interpersonal Skills

    Communication

    Leadership

    Motivation

    Negotiation & Conflict Management

    Problem Solving

    MBO

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    Cost Estimation

    Cost Budgeting

    Cost Controlling

    Project Cost Management

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    Project Cost Management

    Project Cost Management includes theprocesses involved in planning,

    estimating, budgeting, and controllingcosts so that the project can be completed

    within the approved budget.

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    Life Cycle Costing

    Cost Management should also consider theeffect of project decisions on the cost ofusing, maintaining and supporting the

    product, services or results. Life CycleCosting should improve decision makingand is used to reduce cost and execution

    time and to improve the quality andperformance of the project deliverable.

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    Accounting Terminologies

    Opportunity Cost

    Sunk Cost

    Direct vs Indirect Project Cost

    Variable and Fixed Project Cost

    Controllable and Non-Controllable Project Cost

    Depreciation

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    Cost Management Plan

    Process Description

    Reporting Formats

    Precision Levels

    Units of Measure

    Organizational Procedures LinksControl Thresholds

    Earned Value Rules

    Cost Management Plan

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    Cost Estimating

    Developing an approximation of the costs

    of the resources needed to complete the

    project activities

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    Cost Estimating (Contd)

    Input Tools & Techniques Output

    1. Enterprise Environmentalfactors

    2. Organizational ProcessAssets

    3. Project Scope Statement4. Work Breakdown Structure5. Project Management Plan

    Schedule managementplan

    Staffing management plan Risk register

    1. Analogous estimating2. Determine resource cost

    rates3. Bottom up estimating

    4. Project Managementsoftware5. Vendor bid Analysis6. Reserve Analysis7. Cost of Quality

    Activity cost estimates

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    Reserve Analysis

    An analytical technique to determine theessential features and relationships of

    components in the project managementplan to establish a reserve for the

    schedule duration, budget, estimated cost

    or funds for a project.

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    Activity Cost Estimate

    An activity cost estimate is a quantitativeassessment of the likely costs of the

    resources required to complete schedule

    activities.This includes but not limited to labor, materials,

    equipment, services, facilities, information

    technology and special category such as aninflation allowance or cost contingency reserve.

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    Cost Budgeting

    Aggregating the estimated costs of

    individual activities or work packages to

    establish a cost baseline.

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    Cost Budgeting

    Input Tools & Techniques Output

    1. Preliminary Scope Statement

    2. Work break down structure

    3. WBS dictionary

    4. Activity cost estimates

    5. Project Schedule

    6. Resource Calendar

    7. Contract

    8. Cost Management Plan

    1. Cost Aggregation

    2. Reserve Analysis

    3. Parametric

    Estimating

    4. Funding Limit

    Reconciliation

    1. Cost Baseline

    2. Project Funding Requirement

    3. Cost Management Plan (Up dates)

    4. Requested Changes

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    Fund Limit Reconciliation

    Large variations in the periodic expenditure of

    funds are usually undesirable for organizational

    operations. Therefore the expenditure of funds is

    reconciled with the funding limits set by the

    customer or performing organization on the

    disbursement of the funds for the project.

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    Budget

    The approval estimate for the project or any work breakdown

    structure component or any schedule activity.

    Cost BaselineThe cost base line is a time phased budget that is used as a basis

    against which to measure, monitor and control overall cost

    performance on the project. The cost baseline is the component

    of the project management plan.

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    Project Funding Requirements

    Funding requirements, total and periodic (e.g. annual

    or quarterly) are derived from the cost baseline and

    can be established to exceed. Usually by a margin

    to allow for either early performance/progress or

    cost overruns. The total funds required are those

    included in the cost baseline plus the management

    contingencies reserve account.

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    Cost Control

    Influencing the factor that create cost

    variances and controlling changes to the

    project budget.

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    Cost Controls

    Budget at Completion (The amount youbudgeted for the entire project)

    Estimate at Completion (The amount that you

    expect that the total project to cost) Estimate to Complete (From the point on, how

    much more we expect the project to cost to finish theproject)

    Variance at Completion (How much over orunder budget we expect to have)

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    Project Risk Management

    Project Risk Management includes the processes

    concerned with conducting risk management planning,

    identification, analysis, responses and monitoring and

    control on a project.

    The objective of the risk management is to increase the

    probability and impact of positive events and decreasethe probability and impact of events adverse to project

    objectives.

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    Risk

    An uncertain event or condition that if it occurs has apositive or negative effect on a projects objectives.

    Triggers

    Indications that a risk has occurred or is about o occur. Triggers may be discovered in the risk identifications process

    and watched in the risk monitoring and control process. Triggers are some time called risk symptoms or warning signs.

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    Project Risk Management

    Risk Management Planning

    Risk Identification

    Quantitative Risk Analysis Qualitative Risk Analysis

    Risk Response Planning

    Risk Monitoring & Controls

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    Project Procurement ManagementProject Procurement Management Includes the

    process to purchase or acquire the products,services, or results needed from outside the

    project team to perform the work.

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    Project Procurement Management

    1. Plan

    Purchase or

    Acquisition

    2. Make or Buy

    3. Plan

    Contracting

    1. Floatrequest/

    Tendering

    2. Receive Bid

    or Quote

    3. Selection ofvendor

    4. Contract

    awarding

    1. Contract

    Administratio

    n

    2. Managing

    Interfaceamong

    various

    providers

    1. Contract

    Closure

    2. Post

    procurement

    Audit

    3. Post

    performance

    evaluation

    Project ProcurementManagement

    Planning Executing Monitoring &

    Controlling

    Closing

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    Plan Purchase or Acquisition

    Determination of What to purchase, why and

    when to purchase.

    Make or Buy Analysis

    It is a general management technique that can be used to determine

    whether a particular product or service can be produced by the project

    team or buy from the market.

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    ContractA contract is normally binding agreement that obliges the seller to

    provide the specified product and obligates the buyer to pay for it.

    Contract Fundamentals

    A contract may be written or oral and is both a legal

    document and a relationship between the parties

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    Type of Contract

    Fixed Price of

    Lump-Sum ContractsCost Reimbursable

    Contracts

    Time & Material

    Contract

    Contracts

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    Fixed Price or Lump-Sum Contract

    A type of contract involving a fixed total price for a well definedproduct.

    Fixed price contracts may also include incentives for meeting orexceeding project objective such as schedule targets.

    Cost Reimbursable Contracts

    A type of contract involving payment by the buyer to the seller for the sellersactual cost plus a fee typically representing sellers profit. These type ofcontracts often includes some incentive clauses.

    Time & Material Contract

    A type of contract that is a hybrid contractual agreement containingaspects of both i.e. Fixed price & Cost Reimbursable Contracts

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    Contract Type Selection

    What Contract type might best suit the project?

    Degree of Cost and Schedule Risk

    How Complex is the requirement Cost & Price Analysis

    Urgency of the Deliverables

    Frequency of Changes

    Degree of definition of the statement of the work

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    Project Evaluation and Review Technique(PERT) /Critical Path Method (CPM)

    Graphical display of interrelationships amongactivities and the order of project activities

    Allows estimates of completion time and cost

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    PERT / CPM

    1. List activities and duration; develop WBS.

    2. Order activities through use of Gannt chart.

    3. Develop immediate precedent activities.

    4. Draw project graph.

    5. Calculate early start / early finish.

    6. Calculate late start / late finish.

    7. Determine critical path using slack time.8. Crash project

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    Example(Build a new mountain bike)

    A major manufacturer of bicycles is planning to enter the

    high-end market for mountain bikes by designing a new,

    state-of-the-art mountain bike. The bicycle is to be a

    completely new design, and management has directed

    the design team to incorporate the latest technology in

    every facet of the productframe, gears, wheels,brakes, and so onyet keep the price of the bike within

    $100 of leading competitors prices.

    A ti iti & D ti Ti

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    Activities & Duration Times

    Activity Expected Duration(months)

    A Do preliminary market analysis 1.0

    B Develop preliminary market designs 3.0

    C Do preliminary manufacturing study 1.0

    D Evaluate and select best product design 1.0

    E Develop detailed marketing plans 1.0

    F Design manufacturing process 3.0

    G Develop detailed product design 3.0

    H Build and test prototype 1.0

    I Finalize product design 1.5

    J Order components 1.0

    K Order production equipment 3.0

    L Install production equipment 2.0

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    Work Breakdown Structure (WBS)

    The set of independent tasks or work packagesthat constitute a project

    Hierarchy of sub-projects that make of the totalproject

    Useful for controlling costs, time, and resourceallocation

    Partial Work Breakdown Structure

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    Partial Work Breakdown Structure(for step G)

    Mountain

    Bike

    WheelSystems

    GearingSystems

    FrameSystems

    Seat SystemsBrake

    Systems

    Hubs

    Rims &Spokes

    Gears &Chains

    Derailleur &Shifters

    Fork SystemFrame

    Structure

    BearingSystems

    TubingStructure

    JoiningSystems

    Tubing

    Cover &Padding

    SeatStructure

    Calipers

    Levers &Cables

    G tt Ch t

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    Gantt Chart(for mountain bike development project)

    A Do preliminary market analysis

    B Develop preliminary market designs

    C Do preliminary manufacturing study

    D Evaluate and select best product design

    E Develop detailed marketing plans

    F Design manufacturing process

    G Develop detailed product design

    H Build and test prototype

    I Finalize product design

    J Order components

    K Order production equipment

    L Install production equipment

    0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16

    Time in Months

    Precedence Relationships

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    Precedence Relationships

    Activity ImmediatePredecessor

    A Do preliminary market analysis --

    B Develop preliminary market designs A

    C Do preliminary manufacturing study A

    D Evaluate and select best product design B, C

    E Develop detailed marketing plans D

    F Design manufacturing process D

    G Develop detailed product design D

    H Build and test prototype G

    I Finalize product design F, H

    J Order components I

    K Order production equipment I

    L Install production equipment E, J, K

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    A

    C

    B

    D

    ES EF

    LS LF

    (Duration)

    ES = Early Start

    EF = Early Finish

    LS = Late Start

    LF = Late Finish

    PERT / CPM Chart Structure

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    Project Management A Managerial Prospective

    A

    C

    B

    D

    E

    F

    G H

    I J

    K

    L

    PERT / CPM Chart

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    Project Management A Managerial Prospective

    A(1)

    C(1)

    B(3)

    D(1)

    E(1)

    F(3)

    G(3) H(1)

    I(1.5) J(1)

    K(3)

    L(2)

    0 1

    1 4

    1 2

    5 6

    5 8

    5 8

    9 10.5

    8 9

    10.5 11.5

    10.5 13.5

    13.5 15.5

    4?Or2?4 5

    Early Start / Early Finish(start with A)

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    Project Management A Managerial Prospective

    0 1

    1 4

    1 2

    5 6

    5 8

    5 8

    9 10.5

    8 9

    10.5 11.5

    10.5 13.5

    13.5 15.5

    4 5

    Late Start / Late Finish(start with L)

    A(1)

    C(1)

    B(3)

    D(1)

    E(1)

    F(3)

    G(3) H(1)

    I(1.5) J(1)

    K(3)

    L(2)

    13.5 15.5

    12.5 13.5

    10.5 13.5

    9 10.5

    8 95 8

    6 9

    12.5 13.5

    4 5

    3 4

    1 4

    0 1

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    Calculating Slack Time to Find the Critical Path

    Slack time tells us how long a particular activity can bedelayed without delaying the entire project

    Assumption: All preceding activities completed as early

    as possible

    Slack = LS ES or Slack = LF-EF

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    Calculating Slack Time

    Activity Duration ES EF LS LF SlackA 1 0 1 0 1 0

    B 3 1 4 1 4 0

    C 1 1 2 3 4 2

    D 1 4 5 4 5 0

    E 1 5 6 12.5 13.5 7.5

    F 3 5 8 6 9 1G 3 5 8 5 8 0

    H 1 8 9 8 9 0

    I 1.5 9 10.5 9 10.5 0

    J 1 10.5 11.5 12.5 13.5 2

    K 3 10.5 13.5 10.5 13.5 0

    L 2 13.5 15.5 13.5 15.5 0

    The critical path lies through those activities with no slack time.

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    Project Management A Managerial Prospective

    Critical Path

    1 2

    5 6

    5 8 10.5 11.5

    C(1)

    E(1)

    F(3) J(1)

    12.5 13.56 9

    12.5 13.5

    3 4

    9 10.5

    0 1

    1 4

    5 8

    9 10.5

    8 9 10.5 13.5

    13.5 15.5

    4 5

    A(1)

    B(3)

    D(1)

    G(3) H(1)

    I(1.5)

    K(3)

    L(2)

    13.5 15.5

    10.5 13.58 95 8

    4 5

    1 4

    0 1

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    Project Crashing

    (Accounting for the Time/ Cost Trade-off)

    What if the project cant be completed within thetargeted time?

    Can the project be shortened by adding moreresources?

    If so, do the necessary resources exist?

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    Project Crashing (Crunching)

    1. Determine if critical path (CP) falls withintargeted time. If yes, stop.

    2. If no, compute crash cost per time period foreach activity.

    3. Select activity on CP with lowest crash costand crash.

    4. Re-compute CP and check to see if within

    targeted time.5. Repeat as necessary.

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    Critical Path Enumeration

    A-B-D-E-L 8A-B-D-F-I-J-L 12.5A-B-D-F-I-K-L 14.5A-B-D-G-H-I-J-L 13.5A-B-D-G-H-I-K-L 15.5

    A-C-D-E-L 6A-C-D-F-I-J-L 10.5A-C-D-F-I-K-L 12.5A-C-D-G-H-I-J-L 11.5A-C-D-G-H-I-K-L 13.5

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    Critical Path CrashingA-B-D-E-L 8A-B-D-F-I-J-L 12.5A-B-D-F-I-K-L 14.5

    A-B-D-G-H-I-J-L 13.513A-B-D-G-H-I-K-L 15.515A-C-D-E-L 6A-C-D-F-I-J-L 10.5A-C-D-F-I-K-L 12.5

    A-C-D-G-H-I-J-L 11.511A-C-D-G-H-I-K-L 13.513

    Spent $20 to shorten0.5 months

    Critical Path Crashing

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    Critical Path Crashing

    A-B-D-E-L 8A-B-D-F-I-J-L 12.5A-B-D-F-I-K-L 14.5

    A-B-D-G-H-I-J-L 1311A-B-D-G-H-I-K-L 1513A-C-D-E-L 6A-C-D-F-I-J-L 10.5A-C-D-F-I-K-L 12.5

    A-C-D-G-H-I-J-L 119A-C-D-G-H-I-K-L 1311

    New CP

    (1)

    (2)

    (2)

    (2)

    (3)

    Critical Path Crashing

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    Critical Path Crashing

    A-B-D-E-L 86A-B-D-F-I-J-L 12.510.5A-B-D-F-I-K-L 14.512.5

    A-B-D-G-H-I-J-L 119A-B-D-G-H-I-K-L 11A-C-D-E-L 6A-C-D-F-I-J-L 10.5

    A-C-D-F-I-K-L 12.5A-C-D-G-H-I-J-L 9A-C-D-G-H-I-K-L 11

    B and I can both be crashed for$60pick one

    (I picked B)

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    Critical Path crashingA-B-D-E-L 6

    A-B-D-F-I-J-L 10.59.5A-B-D-F-I-K-L 12.511.5A-B-D-G-H-I-J-L 98

    A-B-D-G-H-I-K-L 11 10A-C-D-E-L 6

    A-C-D-F-I-J-L 10.59.5A-C-D-F-I-K-L 12.511.5

    A-C-D-G-H-I-J-L 98A-C-D-G-H-I-K-L 1110

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    73Project Management A Managerial Prospective

    Treating Time as Probabilistic

    What if the time estimates for completion ofproject activities arent certain?

    optimistic time

    most likely time

    pessimistic time

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    74Project Management A Managerial Prospective

    Using Time Estimates

    1. Calculate ET = Expected Time for eachactivity.

    2. Use ET to determine CP and, if necessary, tocrash the project.

    3. Determine variance of expected time for eachactivity.

    4. Calculate Z and determine probability project

    will be completed by a desired time.

    Using Time Estimates

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    75Project Management A Managerial Prospective

    Using Time Estimates

    Variable definitionsa = optimistic time for activity

    m = most likely time for activity

    b = pessimistic time for activityET = expected time of each activity

    2 = variance of ET for each activity

    TE= expected project completion time (CP time)

    D = desired project completion time

    CP

    2= sum of variances along CP

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    Using Time Estimates

    1. Calculate ET for each activity

    2. Calculate TE = (ETs) along CP3. Determine variances

    4. Calculate Z (use App. E (p. 742) or NORMSDIST in Excel)

    a 4m bET

    6

    + +=

    2

    2 b a

    6

    =

    E

    2

    CP

    D TZ

    =

    Using Time Estimates

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    77Project Management A Managerial Prospective

    Using Time Estimates

    Optimistic Most Likely Pessimistic Expected Time Variance of ETActivity a m b ET 2A 0.5 1 1.5 1 0.028

    B 2.5 3 3.5 3 0.028

    C 0.5 0.75 1 0.75 0.007

    D 0.5 1 1.5 1 0.028

    E 0.5 0.75 1 0.75 0.007

    F 2 2.5 3 2.5 0.028G 2 4 6 4 0.444

    H 1 2 3 2 0.111

    I 0.5 1.5 2.5 1.5 0.111

    J 0.5 1 1.5 1 0.028

    K 1 2 3 2 0.111

    L 1 1.5 2 1.5 0.028

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    Project Management A Managerial Prospective

    A(1)

    C(.75)

    B(3)

    D(1)

    E(.75)

    F(2.5)

    G(4) H(2)

    I(1.5) J(1)

    K(2)

    L(1.5)

    0 1

    1 4

    1 1.75

    5 5.75

    5 7.5

    5 9

    11 12.5

    9 11

    12.5 13.5

    12.5 14.5

    14.5 164 5

    Early Start / Early FinishUsing ET

    0 1

    1 4

    3.25 4

    4 5

    13.75 14.5

    8.5 11

    5 9

    11 12.5

    9 11 12.514.5

    13.5 14.5

    14.5 16

    Using Time Estimates

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    Using Time EstimatesCritical Path

    Activity ET 2 ES EF LS LF SlackA 1 0.028 0 1 0 1 0

    B 3 0.028 1 4 1 4 0

    C 0.75 0.007 1 1.75 3.25 4 2.25

    D 1 0.028 4 5 4 5 0

    E 0.75 0.007 5 5.75 13.75 14.5 8.75

    F 2.5 0.028 5 7.5 8.5 11 3.5

    G 4 0.444 5 9 5 9 0

    H 2 0.111 9 11 9 11 0I 1.5 0.111 11 12.5 11 12.5 0

    J 1 0.028 12.5 13.5 13.5 14.5 1

    K 2 0.111 12.5 14.5 12.5 14.5 0

    L 1.5 0.028 14.5 16 14.5 16 0

    Critical Path: A-B-D-G-H-I-K-L

    TE = 1+3+1+4+2+1.5+2+1.5 = 16

    CP = .028+.028+.028+.444+.111+.111+.111+.028 = .889

    Note: individual variances contain rounding errorsee imbedded Excel worksheet above,double click and scroll down

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    Using Time Estimates

    E

    2

    CP

    T 16

    .889

    D 12

    12 16Z 4.24 ~ 4.0

    .889

    =

    =

    =

    = =

    Using Appendix E, p. 742,probability project will be completed

    in 12 months is .00003 or .003%

    Using NORMSDIST(4.24) in Excel,probability project will be completedin 12 months is .0011%

    See calculations in imbedded Excelfile on previous slide.

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    The End

    ANY QUESTIONS