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    E-MSGMSTER EN SOFTWARE DE GESTIN DE EMPRESASAP R/3

    2003-2004Certificacin MM (7137)Xavier Rovira-Juan Carlos SarrasiTSCM 52-2 parte (24-1)

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    SAP AG TSCM52 24-1

    SAP AG 2002

    Appendix

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    SAP AG TSCM52 24-2

    SAP AG 2001

    Implementation Roadmap

    Phase 1 - Project Preparation

    Phase 2 - Business Blueprint

    Phase 3 - Realization

    Phase 4 - Final Preparation

    Phase 5 - Go Live & Support

    Content:

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    SAP AG 2001

    Upon completion of this unit, you will be able to:

    Outline the purpose and content of the work

    packages in each phase of the ASAP Roadmap

    Identify the main roles and responsibilities of

    each phase of the ASAP Roadmap

    Explain and demonstrate the major tools &

    accelerators supporting each phase of the

    ASAP Roadmap

    Implementation Roadmap: Unit Objectives

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    SAP AG TSCM52 24-4

    SAP AG 1999

    UnitUnitUnit

    TopicTopicTopic

    Legend:Legend:Legend:

    Phase 1Project Preparation

    Phase 2

    Business Blueprint

    Phase 3

    Realization

    ImplementationRoadmap

    Phase 4

    Final Preparation

    Phase 5

    Go Live & Support

    Overview Diagram: Implementation Roadmap (1)

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    SAP AG TSCM52 24-5

    SAP AG 2001

    Phase 1: Project Preparation: Objectives

    On completion of this topic, you will be able to:

    Explain the activities and tasks that are

    important in the Project Preparation phase of

    your implementation project

    Highlight the tasks essential from the project

    team perspective

    Identify the importance of the Sample Scope

    Document for Phase 2: Business Blueprint

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    SAP AG TSCM52 24-6

    SAP AG 2001

    The Purpose of Phase 1: Project Preparation

    ASAP Roadmap

    ProjectPreparation

    Realization

    Final

    Preparation Go Live &Support

    Business

    Blueprint

    The purpose of this phase is to provide initial planning and preparation for your SAP project.

    Although each SAP implementation project has its own unique objectives, scope and priorities, the

    steps in Phase 1 help identify and plan the primary focus areas to be considered. As you prepare for

    your SAP implementation, there are important issues you must address at the beginning of the

    project, including:

    Defining your project goals and objectives

    Clarifying the scope of your implementation

    Defining your implementation strategy

    Defining the overall project schedule and implementation sequence

    Establishing the project organization and committees

    Assigning resources.

    By addressing these issues early in your implementation, you help ensure that the project proceeds

    efficiently, and that you have established a solid foundation for a successful SAP implementation.

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    SAP AG TSCM52 24-7

    SAP AG 2001

    Project Preparation - Roles & Key Focus

    Sign-Off

    Quality Check/

    Sign-Off

    Sign-Off

    QCQCTech.Tech.ReqReq..

    PlanningPlanningProjectProject

    KickoffKickoffTrainingTraining

    PlansPlansProjectProject

    ProceduresProceduresInitialInitialProjProj

    PlanningPlanning

    SteeringSteering

    SponsorsSponsors

    ProjProj. Mgmt.. Mgmt.

    ConsultantConsultant

    CustomerCustomer

    TechnicalTechnical

    TrainingTraining

    ChangeChange

    SecuritySecurity

    Role

    Groupings

    Phase

    Content

    ******************

    Proj. Charter

    and

    Implementation

    Strategy

    ******************

    Implementation

    Strategy

    Plan / Budget/

    Resources

    Organization /

    Plan

    Proj. Mgmt.

    Standards &

    Procedures

    Deployment

    Strategy

    Change Mgmt.

    Plan

    Comm./ Doc.,

    Issue Mgmt

    Change Mgmt

    Plan

    System Authoriz.

    Standards

    Project Team

    Training Plan

    Project Team

    Org. Change

    Management

    Training

    Kickoff

    Meeting

    Kickoff

    Meeting

    Project Team

    Standards

    Kickoff

    Meeting

    ******************

    Kickoff

    Meeting

    Proj. Team

    Standards

    ******************

    ID Tech

    Requirements/

    Procure HrdWr

    There are ten primary roles in an SAP implementation; details of each are in the Implementation

    Assistant.

    Steering Committee- members include Project Sponsors, the SAP Consulting Manager (and/or the

    TeamSAP Coach), and project managers. The committee is also the primary source for the

    companys long-term goals and vision, sets priorities, approves scope, and resolves company-wide

    issues.

    Project Sponsors- Directly communicates the company's long-term goals and visions and are

    members of the steering committee.

    Project Management - TeamSAP Project Manager and Customer Project Manager

    Consultant - TeamSAP Members, application, cross application, business process

    Technical - Customer or consultants for System Administration and Technical, Help Desk ProviderTraining - Training & Documentation, Project Manager/Lead, Training and Documentation

    Developer/Instructor, Training Coordinator, Training Technology Administrator

    Change -These are dedicated individuals assigned to manage the Organizational Change

    Management processes: Risk Assessment, Communication, Sponsorship and Leadership, Skills

    Development, Knowledge Transfer, or Business Optimization.

    Security - Authorization, Administration, or Internal Auditor responsible for managing the system

    security and authorization environment and may be combined with other (technical) administrative

    roles.

    Shared items are marked by the ************ brackets.

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    SAP AG TSCM52 24-8

    SAP AG 2001

    Master ListsMicrosoft Excel

    Spreadsheets for

    Development, Organization,

    Business Processes and

    Authorizations

    ProjectCharter

    BPP

    Documents of an ASAP Project

    Q&Adb

    Substructures:

    Business Strategy

    Organization

    General Settings

    Master Data

    Business Process

    Cross Application

    Development

    Business

    Blueprint

    Project

    Plan

    Scope

    Config.

    Plan

    Testing

    Plan

    Unit testing

    Test scenarioIntegration

    4321 5

    Cutover

    Plan

    Volume

    Test

    Stress

    Test

    Conduct

    End User

    Training

    System

    Performance

    Review

    Project

    Team

    Org.

    Stand. &

    Proced.

    Technical

    Operations

    Manual

    Progr.

    Develp.

    EU

    Training

    Material

    Microsoft Word

    Documents

    Phase 1 - Project Preparation

    Change Charter - Goals and objectives of Organizational Change Management

    Project Plan - This is a first cut focusing on milestones and Work Packages; details to come.

    Scope - Sets the initial definition of the project; input from sales cycle.

    Project Team Organization - Sets the who of the project: Standards & Procedures - Sets the why and

    how of the project.

    Phase 2 - Business Blueprint- Requirements reviewed for each SAP Reference Structure item and

    defined using CI Templates (in the Q&Adb). Business Blueprint - This is the output of the Q&Adb

    and is the key document for Phase 3.

    Phase 3 - Realization- Master Lists - Define business scenarios and R/3 transactions to be realized in

    the system. BPP - Business Process Procedures representing R/3 transactions; used for unit testing &

    documentation. Planning - Defines how the configuration will be done and how it will be tested.

    Development Programs - Provides details of the external programming requirements. EU Training

    Material - End User training material and process documentation.

    Phase 4 - Final Preparation Stress & Volume Tests - Plans for confirming the production hardwares

    capabilities

    Cutover Plan - The details of how to move to the production environment and go live

    Conduct End User Training - Delivery of the necessary levels of R/3 End User training prior to going

    live

    Phase 5 - Go Live & Support: Ensuring system performance through SAP monitoring and feedback.

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    SAP AG TSCM52 24-9

    SAP AG 2001

    ProjectProject

    ProceduresProcedures

    QCQC

    TechnicalTechnicalReqReq..PlanningPlanning

    Initial ProjectInitial ProjectPlanningPlanning Project KickoffProject Kickoff

    CreateCreateTraining PlansTraining Plans

    Phase 1: Project Preparation - Work Packages (1)

    The purpose of this work package is to allow you to start detailed planning for the project. There are

    many basic issues to resolve at this early stage to ensure the project's success. You should start

    planning as early as possible in Phase 1, and make key decisions now.

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    SAP AG TSCM52 24-10

    SAP AG 2001

    Tasks

    Create and Issue Project Charter

    Project

    Preparation

    Project

    Preparation

    Load Documents into Roadmap

    Check Documents from Discovery and Evaluation

    Organize Workshop for Detailing Program Charter

    Define Project Mission Statement

    Create Initial Project Plans

    Identify Project Objectives and Measurements

    Develop the Change Strategy and Charter

    Assemble and Approve Project Charter

    Accelerators:

    Project Charter White Paper

    Project Plan

    Budget / Resource Plan (Sample)

    The purpose of this activity is to define key elements that give overall strategic direction to the

    project team for the SAP System implementation. These tasks provide a solid foundation for the

    project, and as such, their results should be communicated to all project team members.

    The input for this activity should be the documents created during the Discovery & Evaluation

    phase.

    Load Documents into Roadmap, Check Documents from Discovery and Evaluation, and Organize

    Workshop for Detailing Program Charter serve as synchronization and interfacing tasks between the

    Customer Solution Strategy (CSS) of Discovery & Evaluation and the Implementation Roadmap.

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    SAP AG TSCM52 24-11

    SAP AG 2001

    Review and Confirm Implementation Plan

    Check Strategy for Corporate Rollout

    Tasks

    SAPProject

    InputsImplementation

    proposals

    Project charter

    Data gathered from the

    sales cycle

    Global Implementation

    Strategy

    OutputSAP Implementation

    Strategy

    Review and Refine Implementation Strategy

    Accelerators:

    Verify the use of Preconfigured Systems (PCS) as ImplementationAccelerator

    Sample Scope Document

    Project

    Preparation

    Project

    Preparation

    The purpose of this activity is to review in detail the implementation strategy for the Project. One

    must determine if any changes are needed in terms of Project objectives or methodology. The overall

    implementation approach and methodology should now be finalized and confirmed. For some

    Projects, it is necessary to also review the overall corporate SAP implementation strategy, especially

    if there are multiple, simultaneuous SAP implementation Projects in process throughout the

    company.

    For local rollout projects as part of a global program, the objective of this activity is to understand

    and review the global SAP product implementation strategy.

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    SAP AG TSCM52 24-12

    SAP AG 2001

    Sample Scope Document

    Level 1

    Level 2

    Level 3

    Level 4

    KEY

    Structure In Scope BP Owner / Consult

    KPI

    mySAP.com

    Master Data

    Business Process

    Procurement

    Production

    Sales and Distribution

    Define Business Process Scope at:

    Level 1 - SAP Reference Structure

    Level 2 - Enterprise Area

    Level 3 - Scenario

    Level 4 - Process Group

    Review and Confirm Implementation Plan

    Project

    Preparation

    Project

    Preparation

    With specific focus on: Company Business Objectives

    Key Implementation Assumptions

    Overall Scope - Use accelerator Sample Scope Document

    The purpose of this task is to review the implementation proposal(s), with specific focus on company

    business objectives, overall scope, and key implementation assumptions.

    The sample scope document is used as a basis for outlining the scope of the Project (accelerator

    Sample Scope Document). This document may have already been created as a result of pre-sales

    activities.

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    SAP AG TSCM52 24-13

    SAP AG 2001

    Plan and Set up Environment

    Define Project Organization and Create Teams

    Assign People to Core Change Team Roles

    Conduct Project Team Transition Meeting

    Create the Extended Change Team

    Accelerators: Project Room Requirements White Paper

    IT Infrastructure Document

    Tasks

    Determine Project Organization

    Project

    Preparation

    Project

    Preparation

    The purpose of this activity is to create the project organization structure and finalize roles and

    responsibilities. Both company employees and consultants will need assignment. An important

    aspect of this activity is the set up of a common working area for the project team. It is crucial for

    team members to work in an open environment where they are in direct contact, so that they can

    discuss the various integration issues and resolve them quickly. This common work area is generally

    referred to as a project team room.

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    SAP AG TSCM52 24-14

    SAP AG 2001

    ProjectProjectProceduresProcedures

    QCQC

    Initial ProjectInitial Project

    PlanningPlanningProject KickoffProject Kickoff

    Phase 1: Project Preparation - Work Packages (2)

    TechnicalTechnicalReqReq..PlanningPlanning

    CreateCreateTraining PlansTraining Plans

    The purpose of this work package is to establish the principal elements that determine how the SAP

    implementation project is to be accomplished. These activities set the groundwork for project

    kickoff, and provide a baseline of information to be referenced throughout the implementation. For

    all project team members to operate in an effective manner, it is necessary that project standards and

    procedures are established at the beginning of the project, and then communicated to all team

    members.

    In case of a local rollout project, reference should be made to the global implementation program.

    By setting the standards, you:

    Avoid redundant and unnecessary work

    Maintain consistency

    Facilitate communication

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    SAP AG TSCM52 24-15

    SAP AG 2001

    Avoid redundancy and unnecessary work

    Maintain consistency

    Facilitate communication

    Facilitate knowledge transfer to the customer

    Ensure the entire team understands what is requiredof them

    Tasks build upon one another through the phases

    Define Project Documentation

    Create Issue Management Plan

    Define Project Management Standards and Procedures

    Project

    Preparation

    Project

    Preparation

    The purpose of this activity is to establish the basic standards and procedures for the project. Some

    will apply throughout each phase of the project, while others will only apply at certain times and/or

    specific phases. It is important to address these issues during Phase 1 and to establish clear

    guidelines. Some of the key issues that ASAP recommends be defined are:

    Steering committee meeting schedule

    How change management is handled

    Project monitoring and status reporting

    Meeting schedules for core team and extended project team

    Overall project communication methods and processes

    Project documentation

    In case of local rollout projects as part of a global program, two additional key issues to be defined

    are:

    Interaction points between local and global teams

    Feedback process from local rollout team to global team

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    SAP AG TSCM52 24-16

    SAP AG 2001

    Define Strategy for Using SAP Services

    Post

    Go Live

    Post

    Go LiveImplementationImplementationSales

    GoLive Check EarlyWatch

    5

    Solution Review

    SAP Review Program

    1 2 3 4

    ASAP Roadmap Quality Checks

    Project

    Preparation Business

    BlueprintRealization

    Final

    Preparation Go Live &

    Support

    Project

    Preparation

    Project

    Preparation

    The purpose of this task is to define the strategy for using the SAP Services during the

    implementation phases, as well as for Continuous Business Improvement during production

    operation of the SAP System.

    SAP provides services for certain tasks from the ASAP Roadmap. SAP Services can speed up these

    tasks and help to reach a higher level of quality in the implementation project, as well as in

    production operation.

    These services, which are closely linked with the project phases, are tailored to meet your individual

    needs.

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    SAP AG TSCM52 24-17

    SAP AG 2001

    Define System Configuration Standards

    Define Testing Strategies

    Define Post-Implementation Serviceand Support Strategy

    Define System Authorization Standardsfor Project Team

    Define Change Request Management

    Define System Enhancement and

    Modification Approval ProcessDefine ABAP Development Standards

    Define Support Package Strategy

    Define Upgrade Strategy

    Define Implementation Standards and Procedures

    Project

    Preparation

    Project

    Preparation

    The purpose of this activity is to establish the overall implementation standards and procedures for

    the project. Some of these elements should be established by the technical members of the project

    team, and others by the business or functional members. All team members should have input in this

    process, and should understand the basic procedures once these have been defined. As with project

    management standards and procedures, it is important to address the implementation standards

    during Phase 1 and to establish clear guidelines. Some of the key issues to be defined are:

    Overall configuration standards for the project

    Initial system authorization standards

    How system enhancements are handled

    How and when testing occurs

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    SAP AG TSCM52 24-18

    SAP AG 2001

    QualityAssurance

    SystemProduction System

    Development/Customizing System

    Quality Assurance System

    Production System

    DEV

    QAS

    PRD

    CopyTransport

    ation

    DEV

    SAPClient

    000QAS PRD

    Development System

    Project

    Preparation

    Project

    Preparation

    Data conversions

    Three database infrastructure with

    Development, Quality Assurance

    and Production Systems

    Complete testing of development

    and upgrades possible

    Suitable development environment

    Define System Landscape Strategy

    A three-system infrastructure is the ideal solution for most customers:

    It affords you unlimited testing of your development.

    You can implement system upgrades without disturbing your live system.

    With a separate quality assurance system, you can integrate developments and run consistencychecks on objects for a transport before they are introduced to the production system.

    This three-system solution supports the R/3 System Landscape (System and Client Deployment

    Strategy)which has the following aims:

    Development, quality assurance and production should take place in separate environments.

    In the event of data loss, you should be able to restore a client with consistent data.

    Transport systems for setting up and maintaining the system infrasturcture are predefined.

    The infrastructure supports the import of business data from an existing system.

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    SAP AG TSCM52 24-19

    SAP AG 2001

    ProjectProject

    ProceduresProcedures

    QCQC

    Initial ProjectInitial ProjectPlanningPlanning Project KickoffProject Kickoff

    Phase 1: Project Preparation - Work Packages (3)

    TechnicalTechnicalReqReq..PlanningPlanning

    CreateCreateTraining PlansTraining Plans

    The purpose of this work package is to create a project team training plan including business

    processes, SAP system functionality, and change management. During this phase, level one or

    awareness training should be conducted for the project team.

    This phase also includes defining an end user training and documentation strategy. This strategy

    needs to be developed by reference to, and to support, the overall implementation strategy and

    project plan.

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    SAP AG TSCM52 24-20

    SAP AG 2001

    ASAP Roadmap

    Project

    PreparationBusiness

    Blueprint

    Realization

    Final

    Preparation Go Live &

    Support

    Create Project Team Training Plan

    SAP Training Courses: comprise level 1 (awareness), level 2 (readiness) & level

    3 (proficiency)

    should ideally have been completed for levels 1 & 2before starting the Business Process Workshops

    address function and use of the SAP product

    Note! Management and project team may have training needs

    in addition to SAP product. These should also be

    addressed in the training plan

    Accelerator:

    Training Services forthe Project Team

    Project

    Preparation

    Project

    Preparation

    The purpose of this activity is to create a training plan for the project team involved in the SAP

    implementation. While training costs can be viewed as relatively expensive, it is critically important

    that the project team be given this training. Once initial training is completed, the project team has a

    much better understanding of basic SAP functions, how configuration works, and how to maximize

    SAPs impact to meet your business requirements. This initial training does not cover user training

    it will be addressed later in the implementation.

    Key factors during this activity include:

    Background of each team member

    Specific area of business involvement of team member (application or technical)

    Timing of team member participation during the implementation.

    This key factor information can be used to determine the appropriate classes for each team member,

    thereby avoiding redundancy, or time spent in classes that are not applicable, and to make sure the

    course material is timed accordingly. When developing this plan, decide which courses are to be

    conducted at an SAP training center, or at the company site. The project team training plan is

    regularly updated throughout the life of the implementation.

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    SAP AG TSCM52 24-21

    SAP AG 2001

    Tasks

    End User Training and Documentation Strategy

    Project

    Preparation

    Project

    Preparation

    Develop End User Needs Assessment

    Develop End User Training and Documentation

    Project Plan

    Develop End User Proposal and Conduct

    Project Proposal Meeting

    Accelerators:

    End User Training and Documentation Needs Assessment

    End User Training and Documentation Methodology

    The purpose of this activity is to develop an end user training and documentation strategy and to

    develop a work plan. You will begin with an assessment of the needs of the end users, develop a

    project work plan, and then create a project plan that will be the basis of your end user training and

    documentation implementation.

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    SAP AG TSCM52 24-22

    SAP AG 2001

    ProjectProject

    ProceduresProcedures

    QCQC

    Initial ProjectInitial ProjectPlanningPlanning Project KickoffProject Kickoff

    Phase 1: Project Preparation - Work Packages (4)

    TechnicalTechnicalReqReq..PlanningPlanning

    CreateCreateTraining PlansTraining Plans

    The objective of this work package is to identify the technical requirements needed to implement the

    SAP technical environment, clarify the customers expectations, review hardware sizing, and procure

    the required hardware.

    During the planning, keep in mind that all required SAP systems are unlikely to be procured and

    installed at the same time. The development system is the initial system and is needed at the start of

    an SAP implementation project. Early on, this may be the only SAP system in the system landscape.

    Other required SAP systems, such as the quality assurance and production systems, are not needed

    until a later phase; therefore, part of the planning includes taking expected delivery lead-times into

    consideration so that subsequent systems and hardware can be ordered in time.

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    SAP AG TSCM52 24-23

    SAP AG 1999

    Identify Technical Requirement

    Technical Requirements Planning for Local Projects

    Procure Hardware

    Project

    Preparation

    Project

    Preparation

    Identify technical requirements: The purpose of this activity is to identify the technical infrastructure

    needed to implement R/3, and to clarify the customer's expectations.

    Procure Hardware: The purpose of this activity is to procure the hardware needed for the SAP

    environment and place the hardware order with the appropriate vendor(s). Carefully plan the

    procurement of the subsequent systems (quality assurance and production systems, additional

    application servers, storage devices, etc.) to avoid unexpected lead times that could impact the SAP

    implementation schedule. Hardware procurement lead-times can vary from days, weeks, to even

    months.

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    SAP AG TSCM52 24-24

    SAP AG 2001

    ProjectProject

    ProceduresProcedures

    QCQC

    Initial ProjectInitial ProjectPlanningPlanning

    Project KickoffProject Kickoff

    Phase 1: Project Preparation - Work Packages (5)

    TechnicalTechnicalReqReq..PlanningPlanning

    CreateCreateTraining PlansTraining Plans

    The purpose of this work package is to formally announce the initiation of the SAP project to the

    whole organization. This kickoff meeting should include the presentation of the overall goals,

    detailed task plans, and processes. Consultants, steering committee, senior management, project

    managers from the company, SAP and any other implementation partners must be involved. The

    kickoff meeting is focused on the organization as a whole, while the project team standards meeting

    is focused on the project team.

    It is important that as part of the Change Management the kickoff meeting is followed by regular

    communication to the rest of the organization about the progress, achievements, etc.

    In case of a local rollout project as part of a global program, reference should be made to the global

    implementation program; the global rollout manager and the global rollout core team must be

    involved as well.

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    SAP AG TSCM52 24-25

    SAP AG 2001

    Motivate the individuals involved andbring them together as a team

    Explain the implementation strategy,

    timeline, and project goals and

    objectives

    Clarify team member roles,

    responsibilities, and common objectives

    Kickoff Meeting

    Project Introduction to the Whole

    Organization

    Project

    Preparation

    Project

    Preparation

    The first purpose of this activity is to inform all staff members involved about the start of the project.

    The goal here is to:

    - Introduce the people involved in the project

    - Present the functionality and benefits of the new solution

    - Introduce SAP and the implementation partners and explain their roles in the process

    - Explain the project plan and the different deliverables throughout the process

    - Show commitment of the Executive Management to this project

    - Generate some positive excitement amongst the end-user community

    The second purpose of this activity is to arrange and conduct a meeting amongst all people directly

    involved in the project to accomplish the following goals:- Motivate the individuals involved and bring them together as a team

    - Explain the implementation strategy, timeline, and project goals and objectives

    - Clarify team member roles, responsibilities, and common objectives

    - Outline Key Organizational Change Management goals and objectives

    This milestone activity is a critical checkpoint that officially launches the SAP implementation

    project to the entire organization.

    Be sure to allow adequate time for questions and answers, as some issues could require clarification.

    In case of a local rollout project as part of global program, reference should be made to the global

    implementation program.

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    SAP AG TSCM52 24-26

    SAP AG 2001

    ProjectProject

    ProceduresProcedures

    QCQC

    Initial ProjectInitial ProjectPlanningPlanning Project KickoffProject Kickoff

    Phase 1: Project Preparation - Work Packages (6)

    TechnicalTechnicalReqReq..PlanningPlanning

    CreateCreateTraining PlansTraining Plans

    The purpose of this work package is to provide final verification of all prior project planning and

    deliverables from this phase. It is critical that regular quality checks be performed throughout the

    phase, as tasks are completed. All issues regarding scope, project environment, and initial technical

    setup must be addressed.

    There are two types of quality reviews mentioned in this work package. The first is an internal

    review conducted by the project leadership team. The second is an independent external review using

    the SAP Review Program.

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    SAP AG TSCM52 24-27

    SAP AG 1999

    QCPerform Quality Check and Obtain Approval

    Accelerators:

    SAP Project Review Program

    SAP Service

    Perform Internal Quality Check

    Project Preparation Review

    Obtain Approval

    Perform Internal Quality Check: The purpose of this activity is to collect all deliverables and to

    review them together for completeness and accuracy. Quality checks are performed as specific tasks

    are completed. However, it is also critical to review deliverables in total because individual results

    from one task can have an adverse impact on another area of the project.

    Project Preparation Review: The purpose of this activity is to recognize potential project risk areas

    during the Project Review at an early stage. This reduces the possibility of an extended project

    timeline. It leads to a faster implementation and increases the customers level of confidence.

    Obtain Approval: The purpose of this activity is to obtain the approval from the customer. Upon

    completion of this activity, signoff is obtained and the project proceeds to the next phase.

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    SAP AG TSCM52 24-28

    SAP AG 1999

    UnitUnitUnit

    TopicTopicTopic

    Legend:Legend:Legend:

    Phase 1Project Preparation

    Phase 2

    Business Blueprint

    Phase 3

    Realization

    ImplementationRoadmap

    Phase 4

    Final Preparation

    Phase 5

    Go Live & Support

    Overview Diagram: Implementation Roadmap (2)

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    Phase 2: Business Blueprint: Objectives

    Upon completion of this topic, you will be able to:

    Explain the activities and tasks that are

    important in the Business Blueprint Phase

    of the SAP implementation project

    Explain the importance of the Question and

    Answer Database (Q&Adb)

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    The Purpose of Phase 2: Business Blueprint

    Project

    Preparation

    BusinessBlueprint

    Realization

    Final

    Preparation Go Live &

    Support

    ASAP Roadmap

    The purpose of this phase is to create the Business Blueprint, which is a detailed documentation of

    the results gathered during requirements workshops. The Business Blueprint details the agreed

    business process requirements of the company. It documents the common understanding of how the

    company intends to run its business within the SAP system.

    During this phase, you also:

    Refine the original project goals and objectives

    Define the Baseline scope

    Refine the overall project schedule and implementation sequence

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    Business Blueprint - Roles & Key Focus

    ProjectProject

    Mgmt.Mgmt.

    Refine Project

    Plan

    Comm./ Doc.,

    Issue Mgmt.

    Project

    IMG/Master

    Records

    Team Bldg.

    Activities

    Tech Design/

    Set up Dev

    Env/ Install

    h/w, printers,

    networks

    Steering

    Meetings

    Org. Impact/

    Risk / Sponsor

    Sign-Off

    Quality Check/

    Sign-Off

    Attend PTT

    Org.Org.ChgChg..

    Mgmt.Mgmt.Project TeamProject Team

    TrainingTrainingConfigConfig

    SysSysAdmnAdmnOrg.Org.

    StructureStructureBusinessBusiness

    ProcProc..DefDef..QCQC

    Training

    Effectiveness

    EUT & Doc.

    strategy/delvy.

    Attend PTT

    Attend PTT

    Approve Tech

    Design

    Org Structure

    Guidelines/

    Workshops

    Org. Structure

    Guidelines/

    Workshops

    DetermineEnhancements

    Assemble Bus

    Blueprint

    Org

    Optimization

    Analysis

    Attend PTT Sign-Off

    Set up Proper

    Authoriz.

    Org. Impact/

    Risk / Sponsor

    SteeringSteering

    SponsorsSponsors

    ProjProj. Mgmt.. Mgmt.

    ConsultantConsultant

    CustomerCustomer

    TechnicalTechnical

    TrainingTraining

    ChangeChange

    SecuritySecurity

    ***************

    Review,

    Status Meetings

    & Steering

    Meetings

    *****************************

    Requirements

    BP/ARICE

    Deficient

    Areas

    **************

    Role

    Groupings

    Phase

    Content

    These are the primary roles in an SAP implementation (all the roles are defined in the

    Implementation Assistant).

    Steering Committee - members include Project Sponsors, the SAP Consulting Manager (and/or the

    TeamSAP Coach), and project managers. The committee is also the primary source for the

    companys long-term goals and vision, sets priorities, approves scope, and resolves company-wide

    issues.

    Project Sponsor - Directly communicates the companys long-term goals and visions and are

    members of the steering committee.

    Project Management - TeamSAP Project Manager and Customer Project Manager

    Consultant - TeamSAP Members, application, cross application, business process

    Customer - Project Team Members (business process, power users)Technical - Customer or consultants for System Administration and Technical, help desk provider

    Training - Training & Documentation, Project Manager/Lead, Training and Documentation

    Developer/Instructor, Training Coordinator, Training Technology Administrator

    Change -These are dedicated individuals assigned to manage the organizational change management

    processes: Risk Assessment, Communication, Sponsorship and Leadership, Skills Development,

    Knowledge Transfer or Business Optimization.

    Security - Authorization, Administration, or Internal Auditor responsible for managing the system

    security and authorization environment and may be combined with other (technical) administrative

    roles.

    Shared items are marked by the ************ brackets.

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    Master ListsMicrosoft Excel

    Spreadsheets for

    Development, Organization,

    Business Processes and

    Authorizations

    ProjectCharter

    BPP

    Documents of an ASAP Project

    Q&Adb

    Substructures:

    Business Strategy

    Organization

    General Settings

    Master Data

    Business Process

    Cross Application

    Development

    Business

    Blueprint

    Project

    Plan

    Scope

    Config.

    Plan

    Testing

    Plan

    Unit testing

    Test scenarioIntegration

    4321 5

    Cutover

    Plan

    Volume

    Test

    Stress

    Test

    Conduct

    End User

    Training

    System

    Performance

    Review

    Project

    Team

    Org.

    Stand. &

    Proced.

    Technical

    Operations

    Manual

    Progr.

    Develp.

    EU

    Training

    Material

    Microsoft Word

    Documents

    Phase 1 - Project Preparation

    Change Charter - Goals and objectives of Organizational Change Management

    Project Plan - This is a first cut focusing on milestones and Work Packages; details to come.

    Scope - Sets the initial definition of the project; input from sales cycle.

    Project Team Organization - Sets the who of the project: Standards & Procedures - Sets the why and

    how of the project.

    Phase 2 - Business Blueprint- Requirements reviewed for each SAP Reference Structure item and

    defined using CI Templates (in the Q&Adb). Business Blueprint - This is the output of the Q&Adb

    and is the key document for Phase 3.

    Phase 3 - Realization- Master Lists - Define business scenarios and R/3 transactions to be realized in

    the system. BPP - Business Process Procedures representing R/3 transactions; used for unit testing &

    documentation. Planning - Defines how the configuration will be done and how it will be tested.

    Development Programs - Provides details of the external programming requirements. EU Training

    Material - End User training material and process documentation.

    Phase 4 - Final Preparation Stress & Volume Tests - Plans for confirming the production hardwares

    capabilities

    Cutover Plan - The details of how to move to the production environment and go live

    Conduct End User Training - Delivery of the necessary levels of R/3 End User training prior to going

    live

    Phase 5 - Go Live & Support: Ensuring system performance through SAP monitoring and feedback.

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    QMQM

    Phase 2: Business Blueprint - Work Packages (1)

    OrganizationalOrganizationalStructure DefinitionStructure Definition

    Business ProcessBusiness ProcessDefinitionDefinition

    Project ManagementProject Management

    Technical Design PlanningTechnical Design Planning

    Organizational Change ManagementOrganizational Change Management

    Design Training PlansDesign Training Plans

    Establish Development System EnvironmentEstablish Development System Environment

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    Project ManagementProject Management ChecklistChecklist

    Prepare and attendstatus meetings

    Prepare and attendsteering committeemeeting

    Correct projectvariances

    Refine project plan

    Change Management

    Team-buildingactivities

    ConfigurationDocumentation

    Project Management

    The purpose of this work package is to establish a proper cycle of project management activities,

    which ensure that the implementation project is on target. It determines all project planning,

    controlling and updating activities. It also identifies where changes in the relationship between

    business processes and the organizational structure need to be managed, in consultation with

    departmental management. The same work package is also in the subsequent phases.

    The Project Review Program is provided as an SAP service. Reviews can be scheduled throughout

    the duration of the project. A review provides an independent and objective management verification

    of a companys SAP product implementation project, identifies any risks to the project goals and

    recommends appropriate corrective actions.

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    Accelerators:

    Activities

    Organizational Change Management

    Business

    BlueprintBusiness

    Blueprint

    nOCM Implementation White Paper

    nCommunications White Paper

    nOrganizational Optimization White Paper

    Initiate and Conduct OCM

    Risk Assessment

    Plan and Establish Sponsorship

    and Leadership Process

    Plan and Establish

    Communication Process

    Implement Business Optimization Process

    Measure/evaluate effectivity of steps taken

    Determine potential

    risks

    Set priorities,

    bearing all possible

    outcomes in mind

    Establish and take

    steps designed to

    minimize risks

    The purpose of the Organizational Change Management work package is to address the

    organizational and human resource factors that have an impact on the SAP implementation.

    The Organizational Change Management work package includes a series of change processes that

    allow the change team to manage organizational risks.

    These Organizational Change Management processes ensure that the change team understands and

    manages the companys perceptions of and responses to the changes that will occur after the

    implementation of the SAP System.

    During the Blueprint Phase the Organizational Change Management creates the foundation for a well

    integrated Organizational Change Management program.

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    Conduct Project Team Training

    Analyze End User Training andDocumentation Strategy

    Prototype End User Training and

    Documentation Deliverables

    Accelerators: Project Team Training Template

    Curriculum Planner

    Training Environment Setup and Considerations

    Knowledge Warehouse (Information)

    Activities

    Design Training Plans

    Business

    BlueprintBusiness

    Blueprint

    The purpose of this work package is to finalize and conduct level 2 of the project team training.

    During the training business blueprint phase, the end user training and documentation strategy is

    carefully analyzed. The training team develops the training curriculum and selects the delivery tools.

    End user training and documentation prototypes are demonstrated during this phase.

    The purpose of the Conduct Project Team Training activity is to conduct Level 2 project team

    training so that team members can obtain an overview of the business processes or technical features

    in their area. This training is a prerequisite to the detailed business process courses and detailed

    technical courses (Level 3 training), and enables the project team to start to match their company

    requirements with SAP functions during theBusiness Blueprintphase.

    The purpose of the Analyze End User Training and Documentation Strategy activity is to analyze the

    end user training and documentation strategy, and finalize the plan for developing the training

    content, training documentation, and training delivery.

    The purpose of the Prototype End User Training and Documentation Deliverables activity is to

    design and develop a training and documentation prototype, and analyze and determine the system

    requirements necessary for conducting training. The tasks involved with this activity will occur at

    times simultaneously with the tasks inAnalyze End User Training and Documentation Strategy.

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    Phase 2: Business Blueprint - Work Packages (2)

    Project ManagementProject Management

    Organizational Change ManagementOrganizational Change Management

    Training in the Business Blueprint PhaseTraining in the Business Blueprint Phase

    Business ProcessBusiness ProcessDefinitionDefinition

    Technical Design PlanningTechnical Design Planning

    Establish Development System EnvironmentEstablish Development System Environment

    QMQM

    OrganizationalOrganizationalStructure DefinitionStructure Definition

    The purpose of the Technical Design Planningwork package is to

    Further define the planning that was started in phase one.

    Document the technical design.

    You should anticipate the future needs of additional SAP systems and hardware as the project

    continues and begin the technical design planning for them as early as possible.

    The purpose of the Establish Development System Environment work package is to install and set

    up the development system for the start of implementation.

    For local rollout projects, as part of a global implementation project, the Global Solution Package

    will be used to set up this environment. Please refer to the task Getting Familiar with Global

    Solution Package in Phase one of the Rollout Roadmap.

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    Technical Design Planning

    Set up Development Environment

    System Administration Procedures

    Business

    BlueprintBusiness

    Blueprint

    Accelerators:

    IT Infrastructure Document

    SAP Web Installation Guides

    SAP Software and License Keys

    Activities

    Activities

    Establish Development EnvironmentUpgradeSrategy

    Create Technical Design

    Create Technical Design:The purpose of this activity is to define and document your technical

    design. It is recommended that you seek support from your hardware partner for this work.

    Set Up Development Environment: The purpose of this activity is to install and configure the

    technical environment for the development system. This activity includes installing the hardware,

    verifying the technical environment, installing the SAP software and frontend components, and

    configuring and securing the technical environment of the SAP System.

    System Administration Procedures: The purpose of this activity is to define and verify the system

    administration procedures for the development system. It is an ongoing process throughout the

    Business Blueprint phase.

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    Available nowhttp://service.sap.comFor customersand Partners

    K

    Y

    O

    M

    P

    O

    N

    The SAP Service Marketplace is SAPs one-stop Internet platform that providespersonalized access to all services necessary to design, build and maintain ahigh quality solution

    Benefits

    Easy, one-stop access toSAP services - anytime,anywhere

    A full range of services toensure solutioncompleteness

    Information that is easy tofind and understand, asyou navigate easilythrough well-organizedtopics - and you canpersonalize the site to suityour needs

    Support Services

    Submit messages, access support packages and SAP

    notes

    Request remote service sessions like Early Watch

    Consulting & Education Services

    Request hardware sizing, consulting

    Online booking of training sessions worldwide

    Information Services

    Detailed information around the SAP solutions

    SAP related new offerings

    Download best practices materials

    SAP Service Marketplace

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    Phase 2: Business Blueprint - Work Packages (3)

    Project ManagementProject Management

    Organizational Change ManagementOrganizational Change Management

    Training in the Business Blueprint PhaseTraining in the Business Blueprint Phase

    Business ProcessBusiness ProcessDefinitionDefinition

    Technical Design PlanningTechnical Design Planning

    Establish Development System EnvironmentEstablish Development System Environment

    QMQM

    OrganizationalOrganizationalStructure DefinitionStructure Definition

    The purpose of this work package is to define the enterprise organizational structure using SAP

    organizational units, such as company codes and sales organizations.

    In conducting the organization structure workshop, topics such as the following need to be

    addressed:

    What enterprise areas and business processes will be used in the system?

    Which organizational units within the company will be affected by the implementation?

    For a rollout project, many of the organizational structure elements may already have been included

    in the template. For the part remaining, documentation for the intended solution including namingconventions will usually be provided by the global solution package from the Global Template

    project. The organizational structure(s) will then have to be reviewed, validated and completed.

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    Schedule and Prepare OrganizationStructure Workshop

    Conduct OrganizationStructure Workshop

    Recommend and ApproveOrganization Structure

    Accelerators:

    Organization Structure Presentation

    Enterprise Modeling - Consultant's Handbook

    Sample Scope Document

    Tasks

    1

    1

    SAP Reference Model

    Organization

    Business Strategy

    Define Business Organization Structure

    BusinessBlueprintBusinessBlueprint

    The purpose of this activity is to prepare for business organization structure workshops to define the

    organizational structure of the company within the system. The organizational structure is

    established to give structure to the logistic and financial enterprise areas.

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    SAP AG 2001QAdb Documents

    Q&Adb Structure

    1

    1

    QAdb

    QAdb

    QAdb

    User

    Issues

    Report

    Development

    Basis

    SAP Reference Structure

    1 User Roles

    1

    1

    1

    1

    Training and Documentation

    Cross-application

    Business Processes

    Master Data

    1 General Settings

    1 Organization

    1

    11

    mySAP.com

    KPIBusiness Strategy

    The section under Business Strategy sections contain items designed to collect information about the

    general business strategy and the implementation.

    The Key Performance Indicators (KPI) substructure is designed to assist you measure, analyze and

    improve the value added process and business performance in your enterprise.

    The mySAP.com substructure is there to assist you analyze and document how you might implement

    the SAP Internet solution in your enterprise.

    The Organization substructure contains items that describe the R/3 system organization structure.

    This is the framework in which the R/3 System is configured.

    The General Settings section contains elements of the R/3 Implementation Guide (IMG). This is of

    overall importance for Business Blueprint phase to set up the R/3 system properly.

    The Master Data section contains items that describe the master data structure that controls the

    behavior and implementation of an R/3 System.

    The Business Processes area of the Q&Adb contains the process structure items as represented in theSAP Reference Structure.

    The Cross-application section refers to all data objects (tables, entities or processes) that relate to

    more than one business application.

    The Training and Documentation section collects information about the planned training and

    documentation standards in an SAP product implementation.

    The User Role node provides all the SAP user roles (based on Release 4.6B of the R/3 System). The

    project team can use these roles to analyze the project-specific requirements for user profiles.

    The content of the Development area is created automatically by the application. It is designed to

    hold all functional specification documentation data that you entered in the Associated Items box

    The Documents substructure of the Q&Adb allows you to store and manage all documents related to

    the entire life cycle of your SAP System. For example the Business Blueprint document and draftsthereof would be stored here.

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    QAdb Documents

    1

    1

    QAdb

    QAdb

    QAdb

    User

    Issues

    Report

    Development

    Basis

    SAP Reference Structure

    1 User Roles

    1

    1

    1

    1

    Training and Documentation

    Cross-application

    Business Processes

    Master Data

    1 General Settings

    1 Organization

    1

    1

    1

    mySAP.com

    KPI

    Business Strategy

    Associated Items 1

    Business Analysis

    Question

    CI Template

    BP Transaction

    User Roles

    Project Documentation

    SAP Documentation

    IDES Documentation

    Associated Items

    The Question(s) enable you to gather requirements on specific business scenarios and their

    processes. A question may appear within several structures. The answer to a question on a specific

    occurrence within any structure is visible on all other occurrences using that question. While answers

    given to a question are visible at all occurrences, questions can only be answered and answers can

    only be changed at the current structure level. These questions are open-ended and promote the flow

    of information between you and the consultants who will configure your system. Using your answers

    as a guide, consultants define your companys requirements in detail and adapt process models to

    reflect your companys needs.

    The User Roles enable consultants in the Blueprint phase to identify, adapt and describe SAP-

    delivered user roles based on project-specific requirements.

    The CI template sections form the heart of the Business Blueprint document. It is important to

    provide as much information as possible when entering your answers in these sections. In some cases

    the information may not be known at the Blueprint stage, if this occurs, it should be noted in the CI

    template answers. For example, when you enter the Authorization Considerations question during

    the Business Blueprint phase only high level information is available. As this changes, the Q&Adb

    should be updated with detailed authorization requirements.

    During the initial Q&Adb setup, you specified the path to SAP and IDES documentation. This

    documentation is available for view only and cannot be changed. If an SAP or IDES document is

    available for a selected function, the name of the document displays in the Associated Items box.

    Click the document to view it.

    You may add, view, or delete documentation to the Project Documentation folder in the AssociatedItems box. It is recommended that all documents are put into the Project Documentation directory so

    that they can then be found in the Q&Adb directory.

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    SAP Reference Structure

    Associated Items 2

    Information

    Note:Availability of Associated

    Items Objects depends on

    Structure Level

    Functions

    Input / Output

    Organizational Units

    Project Documentation

    Key Performance Indicator

    Where used Enterprise Area

    Where used Scenario

    Associated Items

    Not Yet Processed

    In Process

    On Hold

    Completed

    Predefined

    Technical Analysis

    Conversions

    Interfaces

    Reports

    Forms

    Other Development

    Status

    The Associated Items frame which appears on the right side of the Q&Adb application screen

    represents a user interface work area and a display area for user-specific information. The range of

    possible associated items are indicated above. However, note that the actual associated items

    displayed at any one time in the Q&Adb will be those linked to the SAP reference structure item

    currently selected.

    The Technical Analysis tab allows you to specify development requirements for your project. This

    information is used to draw up a technical specification from the Development List (DL) that forms

    the basis of programming. There are specific functional and technical specification templates for

    each of the areas on the Technical Analysis tab.

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    Compose Project Structure

    SAP Project Reference Structure SAP Product Reference Structure

    R/3BBP

    SAP Reference StructureSAP Reference Structure

    1

    1

    Development

    Basis Components

    SAP Reference Structure

    1 Training and Documentation

    1

    1

    1

    1

    User Roles

    Cross-Application Components

    Business Processes

    Master Data

    1 General Settings

    1 Organization

    1

    1

    1

    mySAP.com

    KPI

    Business Strategy

    1

    1

    Development

    Basis Components

    SAP Reference Structure

    1 Training and Documentation

    1

    1

    1

    1

    User Roles

    Cross-Application Components

    Business Processes

    Master Data

    1 General Settings

    1 Organization

    1

    1

    1

    mySAP.com

    KPI

    Business Strategy

    CRM

    You can map SAP Reference Structures of various mySAP.com components in a Q&Adb. This

    enables you to create a Business Blueprint for a mySAP.com solution that consists of more than one

    mySAP.com component.

    Compose Project Structure: The project manager can group together SAP ReferenceStructures of various variants, such as R/3, APO, and BW. This enables the project team to

    process the entire implementation scope in one Q&Adb.

    Before the project reference structure is created, the SAP Reference Structure on the left of theQ&Adb screen area only contains structure items from level 1; in other words, the structure still

    has to be "filled." The project manager and business process team can define the project scope

    underAdministration -> Compose project structure.The Create Project Reference Structure

    dialog box displays the SAP Reference Structures of all variants installed as indicated on the

    right under SAP Product Reference Structure.

    The structure items selected as in scope can then be transferred from the SAP ProductReference Structure to the SAP Project Reference Structure (from right to left) and processed in

    the Q&Adb.

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    Scoping

    Edit

    ...

    Project scope

    ...

    Set in scope

    ...

    3 Structure Item D

    2 Structure Item B

    2 Structure Item C

    SAP Reference Structure

    1 Structure Item A

    3 Structure Item E

    SAP Reference Structure

    1 Structure Item A

    2 Structure Item C

    3 Structure Item E

    View Reports

    Before you begin answering questions, decide which structure items are valid and appropriate for

    your business. Setting these items In Scope delimits the information gathering of the Q&Adb to your

    specific business.

    Any one or all hierarchy items can be set in scope by right-clicking on that item in the tree view and

    choosing Set in scope.

    In Scope areas appear in yellow for easy identification.

    In Scope status can be removed from individual hierarchy items as necessary by clicking the checked

    Set in scopemenu item.

    If you would like to see only the items in scope, choose View-> Project scope.

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    Set Owner

    SAP Reference Structure

    1 Structure Item

    2 Structure Item

    3 Structure Item

    Business Owner

    Select Owner

    Consultant

    An Owner is person who is responsible for one or many Structure items on different levels.

    You can assign an owner from the customers project team and/or a consultant to each structure item.

    You can:

    Generate View by Owner

    This view displays only the structure items assigned to a particular owner. For example, you can

    display structure items for which you are the owner or for which you have assigned a particular

    team member as owner.

    Use the Ownerreport option

    This means that only those structure items that are assigned to you or to one of your teammembers are included in the report.

    Include the name of the owner for each structure item in your report

    Setting ownership ensures that a warning message appears if a user changes a structure item which is

    assigned to another owner.

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    Issues Database

    DetailsDetails PriorityPriority,, Status, Project phase,Status, Project phase,

    Responsible Responsible

    Action Item Prority, ResolutionAction Item Prority, Resolution

    Effort Category, Planned, Actual,Effort Category, Planned, Actual,

    Remainung Remainung

    Documents MS-XL, MS-Word, MS-PPDocuments MS-XL, MS-Word, MS-PP

    AllAll by Classificationby Classification

    All by Project PhaseAll by Project Phase

    AllAllIssuesIssues

    Closed IssuesClosed Issues

    ........

    Issue Editor and DocumentationIssue Editor and DocumentationOpen IssuesOpen Issues

    UnsolvedUnsolved

    ProblemsProblems

    Edit View Reports

    Administrative

    Issues

    All Issues

    Current View

    ListingListinginin

    EXCELEXCEL TableTable

    TheIssuessubstructure helps the project management team to record, monitor, and manage open

    questions or unforeseen problems that arise during implementation. Issues may hinder project

    progress or even jeopardize its success if a solution is not found. They may have an impact on the

    project scope, budget, timeline, and resources.

    When you log on, the system informs you of any outstanding issues for which you are responsible.

    You can choose to go directly to your open issues. The system will also display a message telling

    you if you have been informed about an issue.

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    Business Strategy

    2 General Enterprise Strategy

    2 Markets

    2 Procurement Strategy

    SAP Reference Structure

    1 Business Strategy Question

    Project Documentation

    Business Analysis Status

    Business

    BlueprintBusiness

    Blueprint

    In this substructure, you can gather information on your enterprises general business strategy. Using

    questions and customer input templates, you are able to, for example, analyze your business strategy,

    describe your corporate culture and give details of your competitive and market position. The

    information you enter here is of strategic importance to your enterprise and essential for mapping

    your enterprise specific requirements to the SAP System.

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    mySAP.com

    SAP Reference Structure

    1 mySAP.com

    2 Workplace

    3 Buy Side

    2 The Marketplace

    3 Sell Side

    Question

    CI Template

    Project Documentation

    Business Analysis Status

    Business

    BlueprintBusiness

    Blueprint

    In the mySAP.com substructure, you can analyze and document how to implement your SAP

    Internet solution in your enterprise. The questions and CI templates contained here focus on the

    Workplace and the Marketplace. The project documentation stored in this substructure provide

    guidelines for successfully implementing mySAP.com.

    Customer Input (CI) templates exist for all structure items. Using these templates you can document

    and analyze the main areas of the mySAP.com substructure. The information you enter here is

    essential for drawing up your Business Blueprint.

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    Organizational Structure

    SAP Reference Structure

    1 Organization

    2 Procurement....

    3 Company Code

    2 Cross-application....

    3 Controlling Area ...

    Business Analysis

    Question

    CI Template

    Project Documentation

    SAP Documentation

    IDES Documentation

    Status

    Information

    Business

    BlueprintBusiness

    Blueprint

    The Organization structure level contains items that describe the system organization structure in

    which framework the SAP system is configured. In the Q&Adb, questionnaires facilitate gathering

    requirements on the companys structure and processes that allow an initial mapping of the

    companys business to a proposed SAP organizational structure. The answers to the questions form

    part of the Business Blueprint.

    The second level contains the available enterprise areas (e.g. Sales and Distribution). It is not

    recommended that you change or enhance this level of the organization structure.

    A third level further defines the organization (e.g. Sales area data).

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    UsersUsers

    IssuesIssues

    StatusStatus

    Master listsMaster lists

    BPMLBPML

    OSLOSLDLDL

    ALAL

    Business BlueprintBusiness Blueprint-

    -

    -

    mySAPmySAP.com.com-

    Reports (Business Organization Structure)

    Edit View Reports

    Business strategyBusiness strategy

    Scope documentScope document

    ReportsReports

    -

    Scope document

    Business strategymySAP.com

    Business Blueprint

    All

    KPI

    Organizational structure

    General settings

    Master data

    Business processes

    Cross-application

    components

    User roles

    Training and

    documentation

    DevelopmentMaster lists

    Organizational Structure

    List

    Business Process Master

    List

    Development List

    Authorization List

    Status Report

    Administrative

    Issues

    -

    -

    Business

    BlueprintBusiness

    Blueprint

    Reportsallows you to display project documentation in different forms, and creates a report structure

    in the Q&Adb.

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    Phase 2: Business Blueprint - Work Packages (4)

    Project ManagementProject Management

    Organizational Change ManagementOrganizational Change Management

    Training in the Business Blueprint PhaseTraining in the Business Blueprint Phase

    Business ProcessBusiness ProcessDefinitionDefinition

    Technical Design PlanningTechnical Design Planning

    Establish Development System EnvironmentEstablish Development System Environment

    QMQM

    OrganizationalOrganizationalStructure DefinitionStructure Definition

    Business Process Definition

    The purpose of this work package is to determine the company requirements based on SAP business

    processes, to provide the required functions. The business process definitions create your Business

    Blueprint.

    In the case of a local rollout (an implementation project itself part of an overall, global

    implementation comprising a number of implementation projects), most of the company

    requirements should already have been determined at the global, program level and mapped to the

    corresponding SAP settings.

    Note that you must have defined your organizational structure before proceeding to businessprocesses.

    In case of a local rollout, the Global Solution Package must have been delivered. This is the

    definition of the core requirement common across all implementations in a companys multi site

    and/or multi national implementation of SAP product.

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    BusinessBlueprint

    Business ProcessQuestions

    SAP Reference

    Structure

    INPUT OUTPUTBusiness Process

    Definition

    Technical AnalysisFunctionalSpecifications

    OrganizationalStructure

    MasterLists

    Business AnalysisQuestionsCI TemplateBP Transactions

    Business Process Definition

    Business

    BlueprintBusiness

    Blueprint

    After the definition of the organizational structure, you define the business processes of the company

    in terms of the R/3 System.

    The Q&Adb is the tool supporting the definition of the business processes. You can use the CI

    (Customer Input) template and the business process questions within the Q&Adb to support the

    preparation and completion of the business process definition. For detailed analysis, you can access

    external tools for modeling the business processes via the Q&Adb.

    Generating the Business Blueprint gives you the companys business process requirements in one

    document.

    Generating the Business Process Master List gives you the business processes which are in scope for

    Customizing in the Realization Phase.

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    ActivitiesPrepare for Business Process Workshops

    Conduct General Requirements Workshops

    Accelerators:

    Business Consulting Approach to Improve KPIs

    Sample Measure Driver Tree

    Sample Business Blueprint

    SampleSample

    Scope DocumentScope Document

    InputInput

    DEDE

    USUS

    CHCH

    DMDM

    USDUSD

    CHFCHF

    ISOISO NormsNorms

    Numbering systemsNumbering systems, Chart of, Chart of accountsaccounts......

    Business

    BlueprintBusiness

    Blueprint

    Business Process Definition

    Prepare for Business Process Workshops: The purpose of this activity is to ensure efficient business

    process workshops. This means determining who attends, which business processes are discussed,

    and other applicable topics. To ensure effective meetings, you should send all relevant materials and

    business process guidelines to the participants prior to the workshops.

    Conduct General Requirements Workshops: The purpose of this activity is to analyze your

    standardization aims (general settings) and the constraints to which they are subject. This activity

    deals with determining whether standardization is, or ought to be, one of your objectives. Some of

    the items which should be standardized include:

    Numbering systems for data records

    Charts of accounts

    Statistics

    Units and measurement

    Balance sheets and profitability analyses

    Handling of procedures, rules and standards for data transfer between application systems

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    General Settings and Master Data

    SAP Reference Structure

    2 Countries

    2 Currencies....

    1 General Settings

    1 Master Data

    3 Material Master....

    2 General Master Data....

    3 Serial Numbers....

    Technical

    Analysis

    Business Analysis

    Question

    CI Template

    BP Transaction

    Project Documentation

    SAP Documentation

    IDES Documentation

    Information

    Status

    Business

    BlueprintBusiness

    Blueprint

    In the General Settings substructure, you can determine general settings in line with the

    Implementation Guide (IMG), such as currencies, that apply across your entire SAP System. These

    settings are required to set default parameters in the SAP System

    In the Master Data substructure, you can see the structure of master data in the SAP System. It is

    organized according to enterprise area. General master records, for example,Material Master, Work

    Center, Customer/Vendor Master Record are located below the enterprise-specific master data items

    in the tree structure.

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    Conduct Business Process Workshops (1)

    Determine the Need for Extended Functions

    Determine Forms Requirements

    Determine Reporting Requirements

    Determine Required Interfaces

    Determine Conversion Requirements

    Determine Required Enhancements

    Clarify Deficient Areas

    Analyze CRM Requirements for BW Integration

    Business

    BlueprintBusiness

    Blueprint

    Conduct Business Process Workshops

    The purpose of this activity is to conduct the business workshops to determine and complete all

    requirements including:

    Business process

    Reporting

    Interfaces

    Conversions

    Enhancements

    Authorizations

    The business process workshops are a crucial part, as all the results gathered during the workshops

    subsequently create the Business Blueprint. It is necessary to use the questions not yet answered in

    the Q&Adb to determine business requirements, and to complete a Customer Input (CI) template for

    each business process.

    In case of a local rollout, the general company requirements regarding standardization aims have

    usually been completed during template development. Nonetheless they should be kept in mind and

    local detailed requirements coming up during this task should be fed back to the core team,

    especially if deficient areas are detected.

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    Conduct Business Process Workshops (2)

    4 Process Groups

    5 Processes

    2 Enterprise Areas

    3 Scenarios

    SAP Reference Structure

    1 Business Processes Technical

    Analysis

    Business Analysis

    Question

    CI Template

    BP Transaction

    User Roles

    Project Documentation

    SAP Documentation

    IDES Documentation

    Information

    Status

    1 User Roles

    Business

    BlueprintBusiness

    Blueprint

    The Q&Adb questions and the corresponding process models are used to facilitate and frame the

    gathering of company input.

    The questions concerning the business process are dependent for their content on the respective

    business process. The answers can either be freely formulated or are given:

    Yes, No, Unanswered

    Answer list

    The questions concerning the CI template are the same for all business processes and can be

    answered freely.

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    Diagram Explorer (Intellicorp)- read only -

    Aris for R/3 (IDS)

    ERP Modeler (CASE wise)

    Live Model (Intellicorp)

    Determine coverage level

    high

    medium

    low

    Analyze Business Processes

    External Modeling Tools

    4 Process Groups

    5 Processes

    2 Enterprise Areas

    3 Scenarios

    SAP Reference Structure

    1 Business Processes

    Conduct Business Process Workshops - Modeling

    Business

    BlueprintBusiness

    Blueprint

    You can use external modeling tools to compare enterprise process areas, scenarios, and processes

    with the SAP Reference Structure.

    In addition to installing the modeling tool you wish to use, you also need to choose the relevant

    modeling tool in the field Business Modeler in User Maintenance in the ASAP Administration

    Tool.

    The comparison with the SAP Reference Structure clarifies to what extent your own business

    processes can be covered by the R/3 business processes.

    The business fit can be high, medium, or low. The measures that need to be taken to achieve this

    depend on the analysis:

    High, through Customizing

    Medium, through enhancement

    Low, own transactions.

    If an enhancement is necessary, it can be documented in the structure of the Q&Adb on each level by

    adding customer-defined objects.

    Copying of objects is supported on every level.

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    Code Transaction DOC Scope BaseLine C1-C4

    MK01 Create Vendor Mstr Data

    Item name Item count Answered In Scope

    Business Process Transactions n N/A n

    BusinessBusiness ProcessProcess TransactionsTransactions

    RunRun

    R/3R/3 TransactionTransaction

    UserUserProfileProfile

    R/3 InformationR/3 Information

    4 Process Groups

    5 Processes

    2 Enterprise Areas

    3 Scenarios

    SAP Reference Structure

    1 Business Processes

    Conduct Business Process Workshops - BP Ta.

    Business

    BlueprintBusiness

    Blueprint

    The description of the business processes is completed by including the related Business process

    transactions in the scope of the implementation project. The number of transactions related to the

    business process will be displayed on the business process transaction matrix when you choose

    Business process transactions.

    The business process transaction matrix shows:

    Code:Name of the business process transaction

    Transaction:Long text of the business process transaction

    DOC:Link to R/3 Documentation

    SC (Scope):shows that the business process transaction is in scope

    BL (Baseline):Indicates the business process transaction within the Baseline scope (the basic scope

    of transactions that will be implementedC1-C4:describe proposed cycles for configuration tests.

    The business process transaction matrix contains the default values for the business process

    suggested by SAP. You should not make changes in the business process transaction matrix, but in

    the Business Process Master List, an MS-Excel file that is based on the business process transaction

    matrix in the Q&Adb. You should only make changes with the support of consultants.

    From the matrix, it is possible to call up the corresponding transaction in the R/3 System, providing

    that the relevant settings in the Admin tool user profile have been maintained and the R/3 System is

    available.

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    User Roles

    4 Process Groups

    5 Processes

    2 Enterprise Areas

    3 Scenarios

    SAP Reference Structure

    1 Business Processes

    Business Analysis

    Questions

    CI template

    Transactions

    Assigned user roles

    User roles by

    transactionTransactions by

    user role

    Project documentation

    SAP documentation

    IDES documentation

    1 User Roles

    Business

    BlueprintBusiness

    Blueprint

    Once each process team has collected information about the different roles during business process

    workshops, the Organizational Change Management (OCM) team is reponsible for bringing together

    the various design documents and creating a master set of roles (see: Business Blueprint,

    Organizational Change Management Blueprint, Implement Business Optimization Process, Create

    Role Report). The objective of this step is to develop a set of roles small enough to allow flexibility

    in organizational design yet large enough to enable some degree of standardization throughout the

    company.

    Once the roles are confirmed, business process teams assign the roles to the transactions (manual and

    SAP).

    The best way to do this is to use the Q&Adb, if one is available and used. Finally a report needs to be

    generated listing all business processes, transactions and roles. The report should then be distributed

    to all teams for confirmation. Once the report has been confirmed, no changes should be undertaken

    without formal change control.

    The User Roles substructure is made up of user roles that have been defined by SAP. The project

    team can use this substructure to determine the user profiles they require for their specific project. It

    is possible to define, copy and rename user roles. You can also display the functions assigned by

    SAP to user roles for each structure item.

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    Assemble Business Blueprint

    Identify Baseline Scope

    Verify Business Blueprint Completeness

    Tasks

    Reports

    ReportsReports

    Reports

    Complete Business Blueprint

    Accelerators:

    Sample Business Blueprint

    Sample Business Blueprint Summary Presentation

    Business

    Blueprint

    Business

    Blueprint

    The purpose of this activity is to complete the Business Blueprint, which is the main deliverable of

    Phase 2. The Business Blueprint serves as your conceptual master plan, and becomes a detailed

    written document. This document shows you the business requirements in detail, and serves as the

    basis for organization, configuration and, if necessary, development activities.

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    Reports (Business Process Definition)

    UsersUsers

    IssuesIssues

    StatusStatus

    Master listsMaster lists

    BPMLBPML

    OSLOSL

    DLDL

    ALAL

    Business BlueprintBusiness Blueprint-

    -

    -

    mySAPmySAP.com.com-

    Edit View Reports

    Business StrategyBusiness Strategy

    Scope documentScope document

    ReportsReports

    -

    Scope document

    Business strategy

    mySAP.com

    Business Blueprint

    All

    KPI

    Organizational structure

    General settings

    Master data

    Business processes

    Cross-application

    components

    User roles

    Training and

    documentation

    Development

    Master Lists

    Organizational Structure

    List

    Business Process Master

    List

    Development List

    Authorization List

    Status Report

    Administrative

    Issues

    -

    -

    BusinessBlueprintBusinessBlueprint

    Reports allows you to display project documentation in different forms, and creates a report structure

    in the Q&Adb.

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    Tasks

    Busin

    ess

    Busin

    ess

    Blue

    print

    Blue

    print

    Blueprint Document Review and Signoff

    Business

    BlueprintBusiness

    Blueprint

    Prepare for Presentation of Blueprint Review

    Conduct Review and Sign-Off

    Accelerators:

    Business Blueprint Quality Checklist

    Project Signoff Form

    Executive Summary of Business BlueprintPowerpoint Presentation

    Prepare for Presentation of Blueprint Review

    The purpose of this task is to distribute the Business Blueprint to team members, and to organize the

    Business Blueprint review and signoff meeting.

    Conduct Review and Sign-Off

    The purpose of this task is to review and sign off the Business Blueprint. This contains business

    processes and scenarios, gaps between business processes and system functions, reports, models,

    conversions and interfaces. Furthermore, the baseline scope needs to be reviewed at this time.

    As a result of the Business Blueprint sign-off, you confirm the following:

    Process design

    Organizational structure

    Baseline scope

    Technical design

    System landscape

    You have now completed your second project milestone.

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    QMQM

    Phase 2: Business Blueprint - Work Packages (5)

    Project ManagementProject Management

    Organizational Change ManagementOrganizational Change Management

    Training in the Business Blueprint PhaseTraining in the Business Blueprint Phase

    Business Process DefinitionBusiness Process Definition

    Technical Design PlanningTechnical Design Planning

    Establish Development System EnvironmentEstablish Development System Environment

    OrganizationalOrganizationalStructure DefinitionStructure Definition

    The purpose of this work package is the final verification of all deliverables from this phase. It is

    critical that quality checks be performed throughout the phase, as tasks are completed. The Business

    Blueprint ensures that everybody has an accurate understanding of the final scope of the project

    r