Neil ShorneyBMus (Hons) GWCPM FInstSMM

Project Challenge

2018

Coaching in an Agile environment

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Housekeeping

• ±45 minutes + Q&A

• Engage & be active

• Be ready to learn

• Strive to work differently

• Take action on what you learn

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Expectations

Beginner: Possibilities & clarity

Intermediate: Structure & focus

Advanced: Validation & new ideas

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The Sprint Plan

• Detailed history of Agile coaching

• How the role of the coach has evolved from one year to the next

• 3-day coaching course delivered in 45 minutes

• Live hands-on practice in whole-group role-plays

• Mid-session break with canapés and Prosecco

• Free book

• Opportunity to appear in a coaching documentary

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The Reality

• Role of the Agile coach

• Agile coaching in 2018

• How to coach

• Freebies and take-aways

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Who am I?

• Director @ Navanter: sales, leadership & communication skills

• 15 years’ experience in PM

• 20 years’ experience in sales

• 10 years’ experience in training

“Neil showed continually during the course

how to walk the talk.”Jeremías Iglesias, Principal - IT Governance and Business

Relations Division, European Central Bank

What is Agile coaching?

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Role of the Agile coach

• “The coach role is part trainer, part consultant”

• An advisor

• Helps the team execute the Agile vision

- Article on Agile Connections website

What about 2018…?

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Agile coaching in 2018

• Scrum Master as coach Collaborative

Knowledgeable

Observant

Facilitative

• Traditional Agile coach – Agile implementation• Think like the C-suite

• Broaden their organisational knowledge

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The Navanter Organisational Model

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What is coaching?

Coaching is a process aimed at helping another person to maximise their own potential through enabling

the self-realisation of what will work for that person.

Coaching is a process aimed at helping another person to maximise their own potential through enabling

the self-realisation of what will work for

that person.

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How to do it

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It’s all about…

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It’s all about…

• Open

• Probing

• Leading

• Closed

(and it’s never

about Telling!)

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Navanter COURAGE coaching process

C

O

U

R

A

G

E

urrent objective

rdinary state

ltimate state

equired steps

ssistance

uidance

valuation³

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Current objective

• What can I coach you in today?

• Today, I’d like to talk about…

• What’s changed since we last met?

• What do you think I’d like to talk about?

• What are you avoiding at the moment?

• What are you hoping I won’t bring up?

• What’s your biggest challenge in the coming week?

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Ordinary state

• What’s happening at the moment?

• What’s stopping you from solving your biggest problem right now?

• What else is this issue affecting?

• If you don’t solve this, what will it mean to you?

• What’s holding you back?

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How would you rate yourself... /10?

What would you need to do

differently to give yourself a 10?

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Ultimate state

• Where do you want to be with this?

• In 6 months’ time, what do you want your world to look like?

• How skilled do you want/need to be in this?

• How will you know when you’ve achieved this?

• What might prevent you from succeeding?

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Required steps

• What options do you have?

• What other options do you have?

• If you could wave a magic wand, what would you do?

• If the constraints were removed, what would you do then?

• What personal resistance do you have to taking these actions?

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Assistance

• What do you need from me that you’re not getting at the moment?

• Who would be the best person to ask for help?

• What would you expect that person to offer?

• What resources will you need?

• Who do you need to speak to to get these resources?

• What will you say to them?

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Guidance

• What’s worked well so far?

• What hasn’t?

• What will you change in your approach to make the biggest improvement?

• What would be a logical next step?

• What does your gut feeling tell you to do?

• What can you do to make a 10% improvement from now on?

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Evaluation³

Task

How did it go?

How would you rate the finished result?

Coachee

What new insights did you discover?

Coach

What could I have done differently?

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Navanter COURAGE coaching process

C

O

U

R

A

G

E

urrent objective

rdinary state

ltimate state

equired steps

ssistance

uidance

valuation³

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Getting it right for 2018

Agile coaches need to evolve

Broader perspective on the entire

business

Scrum Masters need to learn to coach

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Bonus!

• Coaching questions cheat-sheet

• Navanter Business Essentials

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How to get it…

Coaching questions:

• Connect on LinkedIn

Navanter Business Essentials:

• Connect on LinkedIn

• Tag me in a post sharing your 3 top coaching questions