project stakeholderstheargeo.org/.../projectmanagement/...stakeholders.pdf · argeo-c6 short course...
TRANSCRIPT
6th African Rift Geothermal Conference | ARGeo-C6 Short Course 1 | Project Management for Geothermal Development
Project Stakeholders
Carine Chateney and Yngvi Gudmundsson
ARGeo-C6 Short Course 1 | Geothermal Project Management Addis Ababa, Ethiopia | 31 Oct – 1 Nov, 2016
Stakeholders
• What is a stakeholder?
ARGeo-C6 Short Course 1 | Geothermal Project Management Addis Ababa, Ethiopia | 31 Oct – 1 Nov, 2016
Stakeholders
• What is a stakeholder?
• Any individual , group, or organization that can affect, be affected by or perceive itself to be affected by an initiative (programme, project, activity, risk) – Prince2
ARGeo-C6 Short Course 1 | Geothermal Project Management Addis Ababa, Ethiopia | 31 Oct – 1 Nov, 2016
Stakeholders
• Why do we need to know them?
ARGeo-C6 Short Course 1 | Geothermal Project Management Addis Ababa, Ethiopia | 31 Oct – 1 Nov, 2016
Stakeholders
• Why do we need to know them?
• Who are they and what is their interest?
ARGeo-C6 Short Course 1 | Geothermal Project Management Addis Ababa, Ethiopia | 31 Oct – 1 Nov, 2016
Stakeholders
• Why do we need to know them?
• Who are they and what is their interest?
• When should we identify them?
ARGeo-C6 Short Course 1 | Geothermal Project Management Addis Ababa, Ethiopia | 31 Oct – 1 Nov, 2016
Stakeholders
• Why do we need to know them?
• Who are they and what is their interest?
• When should we identify them?
• How do we identify them and their interest?
ARGeo-C6 Short Course 1 | Geothermal Project Management Addis Ababa, Ethiopia | 31 Oct – 1 Nov, 2016
Identifying
• Stakeholders in Geothermal projects?
ARGeo-C6 Short Course 1 | Geothermal Project Management Addis Ababa, Ethiopia | 31 Oct – 1 Nov, 2016
Identifying
ARGeo-C6 Short Course 1 | Geothermal Project Management Addis Ababa, Ethiopia | 31 Oct – 1 Nov, 2016
Identifying
• Project members are stakeholders • Project manager
• Customer/user
• Performing organization (directly involved in the project execution)
• Project team members
• Project management team
• Sponsor
• Typically these are the primary stakeholders
ARGeo-C6 Short Course 1 | Geothermal Project Management Addis Ababa, Ethiopia | 31 Oct – 1 Nov, 2016
Identifying
• Secondary stakeholder generally outside of the project • Influencers
• Can influence the project success
• Affected by the project • Positive and negative affect
• Indirectly
• Perceive as being affected
ARGeo-C6 Short Course 1 | Geothermal Project Management Addis Ababa, Ethiopia | 31 Oct – 1 Nov, 2016
Identifying Stakeholders
• Primary: • Usually obvious
• Most are involved in the project
• Secondary: • Can be difficult to identify all
• Often only emerge when project has started
• Good to brainstorm, mind map to find all
• Categorizing with importance
ARGeo-C6 Short Course 1 | Geothermal Project Management Addis Ababa, Ethiopia | 31 Oct – 1 Nov, 2016
Mapping up stakeholders
• Mapping of primary stakeholders
• Many of the primary stakeholders are part of the Organizational chart
ARGeo-C6 Short Course 1 | Geothermal Project Management Addis Ababa, Ethiopia | 31 Oct – 1 Nov, 2016
Secondary stakeholder groups
Potential stakeholder include but are not limited to:
Competitors National communities
Employees Professional associations
Government Prospective customers
Government regulatory agencies Prospective employees
Industry trade groups Public at large (Global community)
Investors Shareholders
Labour unions Suppliers
Local communities
ARGeo-C6 Short Course 1 | Geothermal Project Management Addis Ababa, Ethiopia | 31 Oct – 1 Nov, 2016
Stakeholders
• How, when and what information should be communicated to them?
• Are they a threat?
• Can they improve the project?
• Is they project a threat to them?
ARGeo-C6 Short Course 1 | Geothermal Project Management Addis Ababa, Ethiopia | 31 Oct – 1 Nov, 2016
Geothermal project stakeholders
• Most power project are large scale • Many project within a the project
• Project portfolio
• Many project managers and management teams • Who is developing the project?
ARGeo-C6 Short Course 1 | Geothermal Project Management Addis Ababa, Ethiopia | 31 Oct – 1 Nov, 2016
Primary stakeholders
• Developer (Project manager)
• Energy purchaser Agreement holder (Customer)
• Lenders and investors (Sponsors)
• EPC Contractors, sub-contractors advisors and others working in the project (Project team)
ARGeo-C6 Short Course 1 | Geothermal Project Management Addis Ababa, Ethiopia | 31 Oct – 1 Nov, 2016
Example
• Exploration • Developer
• Energy purchaser (PPA not necessarily in place
• Lender (usually investors or grant provider)
• Specialized geothermal resource advisor
• Drilling contractor
• Engineering and environmental advisors
• (Local community)
ARGeo-C6 Short Course 1 | Geothermal Project Management Addis Ababa, Ethiopia | 31 Oct – 1 Nov, 2016
Example
• Steam field (production drilling and steam gathering) • Developer (Same or new, also main investor)
• Energy purchaser (PPA in place)
• Lender (Bank)
• Specialized geothermal resource and chemistry advisors
• Drilling contractor
• Infrastructure and steam gathering contractor
• Engineering and environmental advisors
ARGeo-C6 Short Course 1 | Geothermal Project Management Addis Ababa, Ethiopia | 31 Oct – 1 Nov, 2016
Example
• Power plant (production unit and grid connection) • Developer (Same or new, also main investor)
• Energy purchaser (PPA fully established)
• Lender (Banks)
• Main contractor
• Technical advisors, sub-contractors and main equipment suppliers
ARGeo-C6 Short Course 1 | Geothermal Project Management Addis Ababa, Ethiopia | 31 Oct – 1 Nov, 2016
Secondary stakeholder groups
Potential stakeholder include, but are not limited to:
Competitors National communities
Employees Professional associations
Government Prospective customers
Government regulatory agencies Prospective employees
Industry trade groups Public at large (Global community)
Investors Shareholders
Labour unions Suppliers
Local communities
ARGeo-C6 Short Course 1 | Geothermal Project Management Addis Ababa, Ethiopia | 31 Oct – 1 Nov, 2016
Secondary stakeholder
• Secondary stakeholder are typically outside of the project.
• Will receive the information they are provided from the project team or through indirect information
• Information through, media, government etc.
• Can be an advantage to a head of the indirect information sources
ARGeo-C6 Short Course 1 | Geothermal Project Management Addis Ababa, Ethiopia | 31 Oct – 1 Nov, 2016
Who and what interest?
• Competitors • Other developers, investors • Marked development, opportunities
• Employees • Part of the project (in large scale) • Part of the organization doing the project
• Government • Politicians
• Government regulatory agencies • Usually related to permitting
ARGeo-C6 Short Course 1 | Geothermal Project Management Addis Ababa, Ethiopia | 31 Oct – 1 Nov, 2016
Who and what interest?
• Industry trade groups • Might benefit and help the project • Can affect their market
• Investors • Investors who are not directly involved
• Labour unions • Can benefit them, more jobs • Can delay work if members are not satisfied
• Local communities • Working with them and informing is important • Usually split views, negative and positive
ARGeo-C6 Short Course 1 | Geothermal Project Management Addis Ababa, Ethiopia | 31 Oct – 1 Nov, 2016
Who are they in Geothermal
• National communities • The nation, geothermal can be important for the future
• Professional associations • Many professionals related to the project
• Prospective customers • Grid company a Primary stakeholder, others are mostly general public
• Public at large • The media!
ARGeo-C6 Short Course 1 | Geothermal Project Management Addis Ababa, Ethiopia | 31 Oct – 1 Nov, 2016
Secondary stakeholder groups
Potential stakeholder include but are not limited to:
Competitors National communities
Employees Professional associations
Government Prospective customers
Government regulatory agencies Prospective employees
Industry trade groups Public at large (Global community)
Investors Shareholders
Labour unions Suppliers
Local communities
ARGeo-C6 Short Course 1 | Geothermal Project Management Addis Ababa, Ethiopia | 31 Oct – 1 Nov, 2016
Ranking the stakeholders by project risk - Example
Stakeholder Possibility of
involvement (A = 1-5)
Impact on project (B = 1-5)
Score AxB
The national government
Local government
Employees
Environmental protection agency
Ministry of Energy
Labour union
ARGeo-C6 Short Course 1 | Geothermal Project Management Addis Ababa, Ethiopia | 31 Oct – 1 Nov, 2016
Communication plan
• Higher score = communication more important • When to send information
• During milestones achievement
• Some may require regular progress info
• When drastic project changes occur
• Etc.
• How are the informed • Directly: email, post, meeting
• Through media
ARGeo-C6 Short Course 1 | Geothermal Project Management Addis Ababa, Ethiopia | 31 Oct – 1 Nov, 2016
Communication plan
• What is the stakeholders interest
• Example • Environmental protection agency- interests:
• To make sure that changes to the environment are minimized.
• Inform them on what measures have been taken
• Outcome of ESIA, etc.
• Better to get the comment sooner than later
• Keep involved from start
ARGeo-C6 Short Course 1 | Geothermal Project Management Addis Ababa, Ethiopia | 31 Oct – 1 Nov, 2016
Linking the Stakeholder to the project
• Do they have any link to the project • Examples
• Government agencies my be able to affect licences
• Grid company may need approval from government and agencies
• Government and agencies might need approvals with unions
• Government needs public acceptance
• Investors/Developers may need acceptance from other shareholder
• Etc.
ARGeo-C6 Short Course 1 | Geothermal Project Management Addis Ababa, Ethiopia | 31 Oct – 1 Nov, 2016
Summary
• Primary stakeholder are the most important, but also the most obvious as they are directly involved
• Finding and handling the secondary stakeholder can be more complicated
• Keeping stakeholders informed is important, lower risk and can provide opportunities
ARGeo-C6 Short Course 1 | Geothermal Project Management Addis Ababa, Ethiopia | 31 Oct – 1 Nov, 2016
6th African Rift Geothermal Conference | ARGeo-C6
Short Course 1 | Project Management for Geothermal Development
Organized by: United Nations University Geothermal Training Programme (UNU-GTP)
Financed by: Icelandic Ministry for Foreign Affairs – ICEIDA and Nordic Development Fund
Coordinator: Ingimar G. Haraldsson, UNU-GTP
Lecturers: Anthony Ng‘ang‘a Ngigi, Geothermal Development Company, Kenya
Carine Chatenay, Verkís Consulting Engineers, Iceland
Peketsa Mwaro Mangi, Kenya Electricity Generating Company, Kenya
Yngvi Gudmundsson, Verkís Consulting Engineers, Iceland