program overview for ict industry
DESCRIPTION
Program Overview for ICT Industry. Joshua Yau USAID Enterprise Development & Strengthening Project Booz Allen Hamilton [email protected]. A short timeline for the program. The project began in 1996 as a microfinance lender , now with cumulative loan volume of over $28 million - PowerPoint PPT PresentationTRANSCRIPT
Program Overview for ICT Industry
Joshua YauUSAID Enterprise Development & Strengthening ProjectBooz Allen [email protected]
2
A short timeline for the program
The project began in 1996 as a microfinance lender, now with cumulative loan volume of over $28 million
In 2003, the project began to work in Legal & Regulatory reform and Competitiveness; work began with the Tourism sector
In September 2005, we selected IT as the second sector for support because of its potential to:
– Provide (good) jobs
– High value-add exports
– Become/remain globally competitive with rising labor rates
3
Project Focus Areas
International Certifications
– CMM/I for Software Process Improvement - companies
– PMP for Project Management – individuals
Sales & Marketing Training
Industry Branding and Promotion
ICT Applications for the Tourism Industry
4
Romania offers unique combinatorial skills supported by broad country advantages
TechnicalTalents
BasicScience Languages
CombinatorialSkills
Domestic Market LocationBusiness Environment
Proven success by top investors & high FDI
Investment Targets:
• Offshore Product Development
• Nearshore• Outsourced R&D• Multilingual Contact Center• Complex BPO
Ideal Partners: • Multinationals• Small-medium
firms• Venture investors
5
Strengths of the IT Industry
Entire presentation at www.chf.ro/it
6
Romania currently suffers from relatively poor brand in IT services
Forrester mentions of Romania – 4Gartner mentions of Romania – 25 (4 relevant)
Branding & Promo Activities
Working with Tech21 coalition
Will be publishing a monthly ViewPoint articles for press and analysts
Working with analysts on research requests
Creating a repository of marketing material at www.chf.ro/it
– Presentations
– Brochures
– “Why Romania” text
– Company profiles
7
CMMI is a process model and certification for companies
An organized set of industry best practices for
– Project Management
• Planning, monitoring and control, risks, suppliers
– Engineering
• Requirements development, technical solution, product integration, verification, validation
– Support
• Process and product quality assurance, configuration management
– Process Management
• Organization process focus, definition, training
Describes What not How
Developed by the SEI with broad external participation and review
8
CMM/I delivers internal business benefits
Measures Low Median High
Cost 4.50% 38% 87%
Schedule 20% 50% 90%
Productivity 11% 50% 376%
Quality 29% 50% 94%
Customer Satisfaction 10% 14% 55%
Return on Investment 2:01 3:01 13:01
Software Engineering Institute (http://www.sei.cmu.edu/cmmi/results/results-by-category.html)
9
CMM/I delivers international credibility in IT services
CMM/I Level 3 is increasingly required for the short list for large outsourcing projects
CMM/I certification of firms is increasingly becoming a part of the country’s competitive positioning
“What do you do to build credibility when you set out to sell your outsourcing smarts? If you're India, you adopt Capability Maturity Model Integration (CMMI) for its project management practices. India, which as a nation has been the quickest adopter of CMMI, has become attractive as an outsourcing destination not simply because it is a cheap alternative.”
-- Computerworld Australia, 31 August 2004
SEI Maturity Profile, March 2005
10
PMP is an individual certification for project managers
Requires
– University Degree
– 36 months of project management experience
– 35-hour exam preparation classroom course
– Passing an examination
– On-going working in the profession to keep up the certification
Value
– Professional Knowledge
– Marketing Value to Company
– Membership in the Project Management Institute and PMP Registry
11
Sales training will be based on a methodology developed by IBM
Program
– Three day course
– Follow-on consulting on implementation
– Team of international and local trainers
Benefits
– Qualify good leads
– Eliminate bad ones
– Sell value rather than widgets
– Work sales as a process
12
Capability Maturity Model/Integrated (CMM/I)
Activities Next Event
Late January
3-day “Introduction” course
1-day “Senior Managers” course
Project Management Professional (PMP)
Activities Next Event
TenStep classes will begin in February.
Contact: www.tenstep.ro or
www.pmi.ro for schedule
Sales Process Overview (SPO)
Activities Next Event
TBD – Planned for February
Contact us.
Specific training and certification programs of interest
CMM/I courses and seminars (5-7)
Partial grants for Class A certification costs
Partial grants to become a CMM/I appraiser (trainers)
Curriculum development for universities
50% Discount on PMP exam prep courses for first 200
50% Discount on PMP Examination
Sponsored 3-day SPO course every 2 months in 2006
Discounts on follow-up in-company implementation consulting
13
We are interested to hear from you
Some reasons to contact us:
To find our more about CMM/I grant programs for companies and trainers
To find out how to apply for PMP examination cost reimbursement
To discuss whether we should write a profile or case study of your company for press and analysts inquiries
To be placed on our mailing list for course announcements
To discuss anything you have heard today
Contacts:
John Mennel – [email protected]
Niculae Vasile – [email protected]
Joshua Yau – [email protected]