PROFESSIONAL SERVICES Integrated Expense Management

Talk to one of our Sales Specialists:

Yvette Simunic

E: yvette.simunic@team.telstra.com

P: 02 9866 2741

Louise Walker

E: louise.a.walker@team.telstra.com

P: 03 8649 8757

Or contact your Account Executive

Not sure who they are? Call 1300 835 787

telstra.com/iem

Our professional services provide access to our telecoms expense management experts to help you look at ways to manage your Telstra telecommunications invoicing more efficiently.

Our specialists can assess your expense management environment and recommend improvements that enable you to: • increase productivity •streamlineprocesses•loweroperatingcosts

TAKE BACK CONTROL OF YOUR TELECOMS EXPENSES

PROCESS IMPROVEMENT How it works

We analyse your current telecommunications expense environment to help identify complexity, bottlenecks, non-value generating elements and process improvements.

Our approach includes:

•reviewingexistingexpensemanagementbusiness processes

•interviewsandworkshopswithyourrepresentatives

•analysisofprocessimprovementopportunities

•prioritisationandquantificationofimprovement opportunities

•planninghowtherecommendedimprovements can be implemented

Let us help you

Reducecomplexity,inefficiencyandthecostof processing associated with managing and reporting on your Telstra telecommunications expenses.

SPEND OPTIMISATION How it works

We review your business, operations and Telstra service agreements to understand how your Telstra telecommunications services and plans are keeping pace with your changing needs.

Our approach includes:

•datacollectionofTelstraspendandusage(recommended for a 12 month period)

•analysisofspendandusage,andidentificationofpotentialTelstratelecommunication spend optimisation opportunities

•prioritisationofspendoptimisationopportunities

Let us help you

Identify opportunities for process improvement, while helping align Telstra telecommunications usage with your business needs to help reduce spend.

EXPENSE MANAGEMENT OUTSOURCING How it works

Lets you hand over administrative responsibility of Telstra billing and processing to us.

Our approach:

•assistsyouinprocessingyourmonthlyTelstra billing and reporting

•providesin-depthknowledgeofTelstrasystems and processes

•embeddesinyourorganisationtoprovideamore customised service for your business requirements

Let us help you

•reviewexistingexpensemanagementbusiness processes

•withspeicalistexpertiseavailablethroughdedicated on-site resources

•improvecontrolofTelstraexpendituremanagement with the convenience of a single point of contact for Telstra billing and reportingqueriesorissues