privy overview for the city of boston may 2014 v2

15
www.privy.com (888) 602-0205 Ditch Clicks. Measure In-store Sales.

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This presentation was given to 100 small business owners as part of a social media training seminar organized by the city of boston. We wanted to share some data and advice on how small businesses can use promotions and online coupons to drive and measure in-store sales.

TRANSCRIPT

Page 1: Privy overview for the city of boston may 2014 v2

www.privy.com

(888) 602-0205

Ditch Clicks. Measure In-store Sales.

Page 2: Privy overview for the city of boston may 2014 v2

The tools you need to drive in-store revenue from any digital channel

Page 3: Privy overview for the city of boston may 2014 v2

Does digital media drive in-store revenue?

Page 4: Privy overview for the city of boston may 2014 v2

The world has changed.

Page 5: Privy overview for the city of boston may 2014 v2

Critical to build audience across relevant channels.

Page 6: Privy overview for the city of boston may 2014 v2

Then what?

1. Establish Presence2. Build Community3. Drive Sales

80-20 Rule

Page 7: Privy overview for the city of boston may 2014 v2

Promotions are great ways to incentivize desired behavior

Page 8: Privy overview for the city of boston may 2014 v2

Promotions are a means to an end.

1.Drive trial2.Increase Average ticket price3.Increase Frequency

Page 9: Privy overview for the city of boston may 2014 v2

Attach lead forms, and you’ll build stronger relationships along the way.

Page 10: Privy overview for the city of boston may 2014 v2

So, what’s working?

Page 11: Privy overview for the city of boston may 2014 v2

Promotions drive same-day and immediate revenue.

• Weather dependent (i.e snow storm)• Inventory• Holiday• Slow days and times

70% within 24 hours:

Page 12: Privy overview for the city of boston may 2014 v2

Time of day matters.

Page 13: Privy overview for the city of boston may 2014 v2

New vs Repeat: Which channels are best?

Page 14: Privy overview for the city of boston may 2014 v2

Does digital media drive in-store revenue?