principles & practices of mgmt combined

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    LIST OF ATTEMPTED QUESTIONS AND ANSWERS

    True/FalseQuestion Board members should have an independent sense of

    udgment.Correct Answer True

    Your Answer False

    True/FalseQuestion Event management in India is an ancient activity.

    Correct Answer False

    Your Answer False

    Multiple Choice Multiple AnswerQuestion Organizing is defined in different ways, viz.

    Correct Answer Process , Relationship , Corporate citizen

    Your Answer Process , Relationship

    Select The BlankQuestion Charles Babbage built the first prototype of modern ________.

    Correct Answer Computers

    Your Answer Computers

    Select The BlankQuestion The ________ principle, which is the inherent process in

    organization through which authority, the antecedent co-coordinative principle, permeates the entire organized structure.

    Correct Answer Scalar

    Your Answer Functional

    Multiple Choice Single AnswerQuestion It is said that 'Delegation is the key to control' and

    Correct Answer information is guide to control

    Your Answer information is basis of control

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    Multiple Choice Single AnswerQuestion Which is the technique where the completion of all tasks is

    checked in the order planned in the time scheduled is known as

    Correct Answer Critical path method

    Your Answer Critical path method

    Multiple Choice Multiple AnswerQuestion Application of general management functions to the insurance

    sector isCorrect Answer co-ordinating , controlling , directing

    Your Answer capitalizing

    True/FalseQuestion Lower level managers need EQ most.

    Correct Answer False

    Your Answer True

    Multiple Choice Multiple AnswerQuestion Certain important motivational techniques are

    Correct Answer Monetary incentives , Job-based techniques , MBO techniques

    Your Answer Monetary incentives , Job-based techniques , MBO techniques

    Multiple Choice Multiple AnswerQuestion Future of Insurance sector would be

    Correct Answer new players taking over the market , improved customer service, strong hold of nationalized players

    Your Answer new players taking over the market , improved customer service, strong hold of nationalized players

    Match The Following

    Question Correct Answer Your Answer

    Service sector is notinfluenced by this system

    licensing system licensing system

    Functional managementchallenges

    Management accountingand taxation

    This influences the servicesector

    Corporatization ofservices

    Accountants Accountants

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    Reason for expansion ofservice sector

    Failure to sustain anadvantage inmanufacturing activities

    The service sectordominates the Indianeconomy

    True/FalseQuestion Procedures establish a useful method of doing work and thus it

    can eliminate friction between departments.Correct Answer True

    Your Answer True

    Multiple Choice Multiple AnswerQuestion In the complex new liberalized economy business families face

    common problems such as

    Correct Answer Unproductive labour , Falling share value , Transnational attach

    Your Answer Unproductive labour , Falling share value

    Select The BlankQuestion Individuals are encouraged to develop________,to speak out, to

    challenge actions.Correct Answer ideas

    Your Answer ideas

    Select The BlankQuestion Business ________ is the calculation of probable events to

    provide against future.Correct Answer forecasting

    Your Answer planning

    Select The BlankQuestion Being more attuned to the feelings of those you work with is a

    benefit of ________.Correct Answer Emotional Quotient

    Your Answer Emotional Quotient

    Multiple Choice Single AnswerQuestion Communication forms the link between every individual and

    between one group and the other groups, what are the mainfacts which flow through individuals at various levels.

    Correct Answer concepts, opinions

    Your Answer concepts, opinions

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    Question If you don't know what you want to achieve, don't call in the_______.

    Correct Answer Consultant

    Your Answer Subordinate

    True/FalseQuestion Peter Drucker various publications have sold about 5 -6 million

    copies worldwide.Correct Answer True

    Your Answer True

    Multiple Choice Multiple AnswerQuestion Name the books on management written by Peter Drucker.

    Correct Answer The practice of management , Management, tasks,responsibility , Frontiers of Management

    Your Answer Frontiers of Management , The practice of management ,Management, tasks, responsibility

    Multiple Choice Single AnswerQuestion Who is primarily known for his Time and motion studies?

    Correct Answer Frank Gilberth

    Your Answer F.W.Taylor

    Multiple Choice Single AnswerQuestion What is the set-up of an organization?

    Correct Answer Relationships

    Your Answer Communication

    True/FalseQuestion The Indian consumer does not see shopping as an end in itself.

    Correct Answer False

    Your Answer False

    Multiple Choice Multiple AnswerQuestion The major books on social and political analysis by Peter

    Drucker are :Correct Answer The future of industrial man , The age of discontinuity , Drucker

    on Asia

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    Your Answer The future of industrial man , The age of discontinuity , Druckeron Asia

    Multiple Choice Single AnswerQuestion What can act as a self-regulation enabler?

    Correct Answer Audit

    Your Answer Planning report

    True/FalseQuestion Demand forecast is one of the popular forecasts.

    Correct Answer True

    Your Answer True

    Multiple Choice Single AnswerQuestion Of which kind of advertising is event a form?

    Correct Answer interactive

    Your Answer related

    Select The BlankQuestion General Insurance corporation was nationalized in________.

    Correct Answer 1972

    Your Answer 1971

    Select The BlankQuestion Different rates are levied by different states for ________ tax.

    Correct Answer entertainment

    Your Answer entertainment

    Select The BlankQuestion Morale is the term usually applied to armed forces during war

    time and athletics teams. It refers to team spirit and ________ ofpeople for a common purpose.

    Correct Answer togetherness

    Your Answer confidence

    Multiple Choice Multiple Answer

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    Question Steps to be taken into consideration while whistle blowing are:

    Correct Answer examining your motives , verifying and documenting your

    information , sticking to the factsYour Answer examining the organizational environment , examining your

    motives , verifying and documenting your information , stickingto the facts

    True/FalseQuestion Actuary is one who specializes in the mathematics of insurance.

    Correct Answer True

    Your Answer True

    Multiple Choice Multiple AnswerQuestion Few of the benefits of direction are

    Correct Answer ensures stability and balance , secures employees co-operation, facilitates change in organisation

    Your Answer ensures stability and balance , secures employees co-operation, facilitates change in organisation

    Select The BlankQuestion A method of grouping the business of a multi-business

    corporation, which helps in strategic planning, is ________.Correct Answer scientific

    Your Answer strategic

    Multiple Choice Multiple AnswerQuestion The factors measuring the morale of the workers and ascertain

    hether it is increasing or diminishing can be listed asCorrect Answer Absenteeism , No. of accidents , Grievances

    Your Answer Absenteeism , Grievances

    Select The Blank

    Question The concept of value and the concept of maximization of valueare related to________concept of Ethics.

    Correct Answer Consequentialism

    Your Answer Subjectivism

    Multiple Choice Multiple AnswerQuestion The family owned businesses like Tata and Birla, also face

    major fears likeCorrect Answer Right successor , Stumbling self-confidence , Lack of

    professional management

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    Your Answer Right successor , Lack of professional management

    Multiple Choice Single AnswerQuestion The important point to be noted under the definition of learning

    organizations isCorrect Answer Development of collective as well as individual learning

    Your Answer Development of collective as well as individual learning

    Multiple Choice Single AnswerQuestion hat is the fundamental tool employed by managers in directing

    their subordinates ?Correct Answer Order

    Your Answer Decision

    Multiple Choice Single AnswerQuestion Where is the attack on business families coming from

    Correct Answer Transnationals

    Your Answer Transnationals

    Multiple Choice Single Answer

    Question What does decoding mean ?

    Correct Answer Message interpretation

    Your Answer Message interpretation

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    LIST OF ATTEMPTED QUESTIONS AND ANSWERS pp5Question Professional managers help organizations in chalking out which type of

    strategies?

    Correct Answer CorporateYour Answer Corporate

    Question Features of Management are as follows

    Correct Answer goal oriented , universal , continuous processYour Answer goal oriented , universal , continuous process

    Question Management is multidisciplinary, it includes knowledge/ information fromCorrect Answer economics , maths , psychologyYour Answer economics , maths , psychology

    Question The external environmental factors that influence management areCorrect Answer economic changes , political , technological, Leagal, Social, Cultural,Climatic,

    Global,Ethical,Moral

    Question : The Internal environmental factor that influence management areanswer : Place, Labour,machines,Money

    Question The features of art is as follows

    Correct Answer skill , knowledge , creativityYour Answer skill , knowledge , creativity

    Question Any discipline to be called as profession must fulfill the following conditionsCorrect Answer requires definite period of learning , centralized rule making authority ,

    enforceable code of conductYour Answer requires definite period of learning , centralized rule making authority ,

    enforceable code of conduct

    Match The Following

    Question Correct Answer Your Answer

    Management can be applied everywhere Management is universal Management isuniversal

    Management is dynamic Changes as per time Changes as per time

    Manager does not require any specific qualification Anybody can become a manager Anybodycan become a manager

    Knowledge based decision-making . Instead of intuition Instead of intuition

    Professional managers may Question of accountability of Performance Question ofaccountability of Performancehave only salary-stake

    Question Correct Answer Your Answer

    Art Skill Skill

    Code of Conduct Profession Profession

    Predictive Power Science Science

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    Management Creative Dynamic

    Professional Manager Dynamic Creative

    Question Revenue model is a challenge in the service sector.

    Correct Answer TrueYour Answer True

    Question The contribution of the service sector to GDP has been less thanproportionate to

    Correct Answer employmentYour Answer employment

    Question The scope for retailing in India is great as it is dominated by the________.Correct Answer unorganized sectorYour Answer unorganized sector

    Question Focus on savings and high bargaining interests of the consumer is anobstacle in retail development in India.

    Correct Answer TrueYour Answer True

    Question Events are occurrences designed for ________ interests.Correct Answer marketingYour Answer marketing

    Question Which of the following is not an area of operation of event management?

    Correct Answer banking

    Your Answer banking

    Question Name the leading event management companies in India

    Correct Answer Midas , Pinnacle , WizcraftYour Answer Midas , Pinnacle , Wizcraft

    Question Foreign insurance companies can appoint majority directors on the companyboard.

    Correct Answer FalseYour Answer False

    Question Life Insurance Corporation was nationalized by merging how many privateinsurance companies?

    Correct Answer 245Your Answer 245

    Question In the insurance sector the rules governing the foreign companiesCorrect Answer are 26% of equity participation , affect only special resolutions , do not appoint

    majority directors on the company boardYour Answer are 26% of equity participation , affect only special resolutions , do not appoint

    majority directors on the company board

    Question Future of Insurance sector would be

    Correct Answer new players taking over the market , improved customer service , strong holdof nationalized players

    Your Answer new players taking over the market , improved customer service , strong hold of

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    nationalized players

    Question The objectives in corporate governance are

    Correct Answer growth , stability , shareholders value maximizationYour Answer growth , stability , shareholders value maximization

    Question Individuals are encouraged to develop________,to speak out, to challengeactions.

    Correct Answer ideasYour Answer ideas

    Question Learning from mistakes is often more powerful than learning from________.

    Correct Answer SuccessYour Answer Success

    Question What criterion is that which the SBU must meet which is neither too large nortoo small?

    Correct Answer Proper sizeYour Answer Proper size

    Question What is the authority for the SBU which is delegated to each person headingit, and can adapt quickly to any environmental change ?

    Correct Answer Decision-makingYour Answer Decision-making

    Question Intelligence quotient is the measurement of one's ?Correct Answer IntelligenceYour Answer Intelligence

    Question Decreased productivity is a cost of low IQ.

    Correct Answer FalseYour Answer False

    Question Being ________ requires high level of optimism and persistence despiterejection.

    Correct Answer Self-MotivatedYour Answer Self-Motivated

    Question The experts who dealt in Behavioral Sciences are :

    Correct Answer Max Weber , Vilfredo Pareto , Elton MayoYour Answer Max Weber , Vilfredo Pareto , Elton Mayo

    Question Under McKinsey's 7 S model, the soft S's are:

    Correct Answer Style , Staff , SkillsYour Answer Style , Staff , Skills

    Question Unity of command means that employees should receive orders from onesuperior only.

    Correct Answer TrueYour Answer True

    Question W.Edward Deming introduced quality control in Japan.Correct Answer TrueYour Answer True

    Question The characteristics of knowledge worker would be

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    Correct Answer egoistic , right consciousYour Answer egoistic , right conscious

    Question The purpose of life is to raise from ________ to rajasCorrect Answer TamasYour Answer Tamas

    Question It is said that waking and dream world are both illusions, according to

    vedanta world as ________.Correct Answer Maya MithyaYour Answer Maya Mithya

    Question Successful consultants should promote their consultancy through what ?Correct Answer NetworkYour Answer Network

    Question Under the role of management consultant, consultant acts as a

    Correct Answer Motivator , Leader , CounselorYour Answer Motivator , Leader , Counselor

    Question Planning is based on future conditions which are dynamic, hence it is said tobe

    Correct Answer FlexibleYour Answer Continuous

    Question The process of forecasting is based onCorrect Answer Future trends , Current analysis , Past performanceYour Answer Future trends , Current analysis , Past performance

    Question Demand forecast is one of the popular forecasts.

    Correct Answer TrueYour Answer True

    Question Advantage of delegation of authority results in prompt ________.

    Correct Answer Decision-makingYour Answer Decision-making

    Question Delegation and decentralization are closely related to each other.

    Correct Answer TrueYour Answer True

    Question the heart of administration is the directing function.Correct Answer True

    Your Answer True

    Question Maintaining discipline and ________ those who perform properly, is anelement of direction.

    Correct Answer controllingYour Answer rewarding

    Question Managerial function of control is the ________ and correction of performanceof various activities.

    Correct Answer measurementYour Answer measurement

    Question Which modern trend calls for systematic attempt at controlling ?

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    Correct Answer DecentralisationYour Answer Decentralisation

    Question "Control maintains the equilibrium between ends and means, output andefforts' by according toCorrect Answer Peter DruckerYour Answer Peter Drucker

    LIST OF ATTEMPTED QUESTIONS AND ANSWERS

    Question Management has been defined as the creation and direction of the internalenvironment in an enterprise

    Correct Answer FalseYour Answer False creation and maintenance

    Question Name the various characteristics of science

    Correct Answer organized knowledge , cause and effect relationship , predictive powerYour Answer organized knowledge , cause and effect relationship , predictive power

    Question Wrong medium of communication is a physical barrier.Correct Answer FalseYour Answer False

    Question Govt. services comprise________, defence and social goods.Correct Answer public administrationYour Answer public administration

    Question Services are defined as the art and science of managing

    Correct Answer the expectations of others , the experiences of people , the demands of the

    customerYour Answer the expectations of others , the experiences of people

    Question How many billion dollars is our Retailing sector estimated to be?

    Correct Answer $ 180 billionYour Answer $ 180 billion

    Question Corporate governance aims at

    Correct Answer better transparency , ethics , accountabilityYour Answer better transparency , ethics , accountability

    Question ________is a tool for corporate governance.Correct Answer communication

    Your Answer communication

    Question Deontological ethics believe that mature persons have inadequate capacity toreason.

    Correct Answer FalseYour Answer False not inadeauate but adequate

    Question To which environment is learning environment adaptive?Correct Answer ExternalYour Answer External

    Question Advantages of SBU's are

    Correct Answer Quick response to environmental changes , Increased focus on products and

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    market , Facilitating development of General ManagersYour Answer Quick response to environmental changes , Maintaining a uniform corporate

    image , Increased focus on products and market

    Question Being more attuned to the feelings of those you work with is a benefit of________.

    Correct Answer Emotional QuotientYour Answer Empathy

    Question Charles Babbage built the first prototype of modern ________.Correct Answer ComputersYour Answer Computers

    Question Which famous management consultancy first adopted the 7 S model?Correct Answer McKinsey & Co.Your Answer McKinsey & Co.

    Question The 7 S Framework first appeared in 'The Art of Japanese management' byRichard Pascale and Anthony Athos in 1981.

    Correct Answer TrueYour Answer True

    Question ________ says you are the product of your past and you are bound by pastactivities.

    Correct Answer Law of destinyYour Answer Law of destiny

    Question Which law states that 'you get what you deserve and not what you desire'

    Correct Answer Law of destinyYour Answer Law of karma

    Question Where is the attack on business families coming fromCorrect Answer TransnationalsYour Answer Transnationals

    Question In the complex new liberalized economy business families face commonproblems such as

    Correct Answer Unproductive labour , Falling share value , Transnational attachYour Answer Unproductive labour , Falling share value , Transnational attach

    Question Indian business families are still avoiding joint ventures and tie-ups.Correct Answer FalseYour Answer False

    Question The family owned businesses like Tata and Birla, also face major fears like

    Correct Answer Right successor , Stumbling self confidence , Lack of professionalmanagement

    Your Answer Right successor , Stumbling self confidence , Lack of professional management

    Question What articulates the long-term goals of an enterprise ?

    Correct Answer Vission StatementYour Answer Vission Statement

    Question ________ degree of delegation is that in which a superior states a particulartask to his subordinates and tells them to investigate on that task and report back.

    Correct Answer Low

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    Your Answer Moderate

    Question Organization as an establishment is considered as the ________ aspect of an

    enterprise.Correct Answer PhysicalYour Answer Physical

    Question An organization consists of individuals in which their formal roles and

    structural positions bring them closer.Correct Answer TrueYour Answer True

    Match The Following

    Question Correct Answer Your Answer

    Decentralization It is viewed as an extension of delegation It is viewed as an extension ofdelegation

    Organizing t is considered as a process, or any activity It is considered as a process, or anyactivity

    Delegation This means to give, offer, confer and allot a major part to subordinates This means togive, offer, confer and allot a major part to subordinates

    Span of management It is based on the manager of average ability It is based on the manager ofaverage ability

    Match The Following

    Question Correct Answer Your Answer

    Organization as an establishment This is regarded as the physical aspect of an enterprise This isregarded as the physical aspect of an enterprise

    Organization as a corporate citizen This is regarded as the social aspect of an organization Thisis regarded as the social aspect of an organization

    Organization as a relationship This is more related with the formal and informal relationships Thisis more related with the formal and informal relationships

    Organization as a structure of authority This is created out of responsibility and accountabilitystructure This is created out of responsibility and accountability structure

    Question Who said, the heart of administration is the directing function.

    Correct Answer DimockYour Answer Dimock

    Question Who said, 'Direction is telling people what to do and seeing that they do it t othe best of their ability'.

    Correct Answer DaleYour Answer Dale

    Question ________ behaviour is obtained when there is a one-way transmission oforders from superior to subordinates.

    Correct Answer Linear

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    Your Answer Linear

    Question Managers should be effective ________ so that they may influence the

    activities of subordinates without dissatisfying them.Correct Answer leadersYour Answer leaders

    Question The meaning and purpose of control is

    Correct Answer knowing exactly what work is to be done , knowing that the work has beendone or being done , knowing immediately of any delays, hold ups

    Your Answer knowing exactly what work is to be done , knowing that the work was notfavourable , knowing immediately of any delays, hold ups

    Question Which modern trend calls for systematic attempt at controlling ?Correct Answer DecentralisationYour Answer Globalisation

    Question The larger the organisation, the more easier is the control process with respectto overall results.

    Correct Answer FalseYour Answer False

    Question Motivating a worker is to create a need and what else on the part of a worker tobetter his present performance.

    Correct Answer DesireYour Answer Devotion

    Question Under the kinds of motivation, employees are different individually yet, theyall want the following things from the job.

    Correct Answer Job security , Congenial associates , Fair wages

    Your Answer Job security , Congenial associates , Fair wages

    Question The negative type of motivators will include

    Correct Answer Fear , Force , ReprimandsYour Answer Fear , Force

    Question Valency is the extent to which the outcome of the activity and its successmatters to the individual . (Level of motivation = Valency x Expectancy)

    Correct Answer TrueYour Answer True

    LIST OF ATTEMPTED QUESTIONS AND ANSWERS

    Multiple Choice Single AnswerQuestion Management is purposeful and what?Correct Answer Goal orientedYour Answer Goal oriented

    Multiple Choice Single AnswerQuestion Management exists at which levels of the organization?Correct Answer AllYour Answer All

    True/FalseQuestion Management is just a list of functions.Correct Answer False

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    Your Answer False

    True/False

    Question Science has no predictive powerCorrect Answer FalseYour Answer False

    True/FalseQuestion Professional management signifies separation of ownership and management.Correct Answer TrueYour Answer True

    Multiple Choice Multiple AnswerQuestion Communication barriers in the international environment areCorrect Answer Loss by transmission , Loss by poor retention , Poor listeningYour Answer Loss by transmission , Loss by poor retention , Natured evaluation

    Match The FollowingQuestion Correct Answer Your Answer

    Selective Perception In communication this means that they hear what they want to hear andignore other information In communication this means that they hear what they want to hear andignore other information

    Semantic Distortion This type of communication is said to be deliberate or accidental Peoplerespond to information overload by disregarding certain information

    Secrecy There is a large amount of information which is withheld bec' it will cause jealousyListening demand full attention and discipline

    Oral Communication Frequently used by supervisors at the shop floor and by middle levelmanagers This type of communication is said to be deliberate or accidental

    Select The BlankQuestion Service sector has grown because of________.Correct Answer contractingYour Answer contracting

    Multiple Choice Single AnswerQuestion What is the meaning of no physical transferability of services?Correct Answer intangibilityYour Answer intangibility

    Multiple Choice Single AnswerQuestion The service sector has expanded relentlessly in the past decades. Which of the

    following events gave it pre-eminence?Correct Answer explosion of information technologyYour Answer virtual stagnation in agriculture

    Multiple Choice Single AnswerQuestion Which of the options best describes the employment capacity of the retailing sector?

    It is theCorrect Answer second largest employer after agricultureYour Answer second largest employer after agriculture

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    Select The BlankQuestion The scope for retailing in India is great as it is dominated by the________.Correct Answer unorganized sector

    Your Answer unorganized sector

    Multiple Choice Multiple AnswerQuestion The various departments that an event management company will have areCorrect Answer creative , production , client servicingYour Answer creative , production , client servicing

    True/FalseQuestion Foreign insurance companies can appoint majority directors on the company board.Correct Answer FalseYour Answer False

    Multiple Choice Multiple AnswerQuestion Future of Insurance sector would beCorrect Answer new players taking over the market , improved customer service , strong hold

    of nationalized playersYour Answer new players taking over the market , improved customer service , strong hold of

    nationalized players

    Multiple Choice Single AnswerQuestion Audit is an effective tool of corporate governance and can act/enableCorrect Answer self-regulationYour Answer self-regulation

    Multiple Choice Multiple AnswerQuestion The channels through which corporate governance may bear on performance are

    activated through several structural and institutional factors as follows

    Correct Answer legal, political and regulatory environment , financial structure of corporation ,structure and functioning of co.

    Your Answer legal, political and regulatory environment , financial structure of corporation ,structure and functioning of co.

    Multiple Choice Multiple AnswerQuestion The objectives in corporate governance areCorrect Answer growth , stability , shareholders value maximizationYour Answer growth , stability , shareholders value maximization

    Select The BlankQuestion The concept of corporate governance has been attracting________in India.Correct Answer public attention

    Your Answer public attention

    Select The BlankQuestion ________organizations have systems, mechanisms and processes in place.Correct Answer LearningYour Answer Learning

    Multiple Choice Single AnswerQuestion Name the growing developer and publisher software created by SBU's to handle

    product development for each of the segments like child, youth entertainment etc.Correct Answer MindscapeYour Answer Mindscape

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    Multiple Choice Single AnswerQuestion People with high EQ understand people's which factor ?Correct Answer Expectations

    Your Answer Expectations

    Multiple Choice Multiple AnswerQuestion EQ is born largely in the neurotransmitters if the brains limbic system that governsCorrect Answer drives , impulses , feelingsYour Answer drives , impulses , feelings

    Select The BlankQuestion Being ________ requires high level of optimism and persistence despite rejection.Correct Answer Self-MotivatedYour Answer Self-Motivated

    Select The BlankQuestion Henry Fayol finds ________ and responsibility to be related, with the latter arising

    from the former.Correct Answer AuthorityYour Answer Authority

    Multiple Choice Single AnswerQuestion Which is the second factor of the 7S model?Correct Answer StructureYour Answer Structure

    True/FalseQuestion W.Edward Deming introduced quality control in Japan.Correct Answer TrueYour Answer True

    Multiple Choice Single AnswerQuestion What did chanakya write ?Correct Answer ArthashastraYour Answer Arthashastra

    True/FalseQuestion India should borrow management skill from other countries but one should never

    borrow the use of the mechanical arts and applied sciences -Correct Answer FalseYour Answer False

    True/False

    Question Gita has nothing to do with leadership in managementCorrect Answer FalseYour Answer False

    True/FalseQuestion Posture' and Observance' are not included under the 'yogic' exercisesCorrect Answer FalseYour Answer False

    Multiple Choice Single AnswerQuestion What is lacking in Indian business companies management ?Correct Answer ProfessionalismYour Answer Professionalism

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    Multiple Choice Multiple AnswerQuestion The main strategies adopted by business families for growth are

    Correct Answer Raising their capital , Appoint professional manager , Technology upgradationYour Answer Raising their capital , Appoint professional manager , Technology upgradation

    True/FalseQuestion Business families have started spending more on research and development.Correct Answer TrueYour Answer True

    Select The BlankQuestion Many families were running the business with a law ________ stake of 15% to 20%.Correct Answer CapitalYour Answer Capital

    Multiple Choice Single AnswerQuestion Planning is based on future conditions which are dynamic, hence it is said to beCorrect Answer FlexibleYour Answer Flexible

    Multiple Choice Single AnswerQuestion What is indispensable to accurate internal budgeting and to setting financial and

    expansion policies.Correct Answer Sales forecastingYour Answer Specific industry forecasts

    Multiple Choice Multiple AnswerQuestion The steps included in the process of MBO areCorrect Answer Preliminary setting of goals at the top , Clarification of organisational goals ,

    Recycling of objectivesYour Answer Preliminary setting of goals at the top , Clarification of organisational goals ,

    Recycling of objectives

    Multiple Choice Multiple AnswerQuestion Some of the limitations of business planning areCorrect Answer Time Consuming , Expensive device , Heavy cost of planningYour Answer Grievances , Expensive device , Heavy cost of planning

    Multiple Choice Multiple AnswerQuestion The term 'span of control' is also referred to as:Correct Answer Span of management , Span of supervision , Span of authorityYour Answer Span of management , Span of supervision , Span of authority

    Multiple Choice Multiple AnswerQuestion Principles of effective delegation are:Correct Answer Train the subordinates , Reward delegation , Appropriate reporting systemYour Answer Train the subordinates , Reward delegation , Appropriate reporting system

    True/FalseQuestion Span of management is normally related to organization structure.Correct Answer TrueYour Answer False

    Select The BlankQuestion Control, like other elements of management process has to be ________ and not an

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    emergency operationCorrect Answer continuousYour Answer corrective

    Select The BlankQuestion In an organisation the reports that are in the form of graphs, tables etc, are called

    ________Correct Answer statistical reportsYour Answer statistical reports

    Multiple Choice Single AnswerQuestion This is a type of motivational technique training given to the groups of managers

    themselves so that they may behave with and motivate their subordinates better.Correct Answer Sensitivity trainingYour Answer Management training

    Select The BlankQuestion Morale is the term usually applied to armed forces during war time and athletics

    teams. It refers to team spirit and ________ of people for a common purpose.Correct Answer togethernessYour Answer initiative

    Match The FollowingQuestion Correct Answer Your Answer

    Theory X Both men and boss participate and jointly determine each individual's major areas ofresponsibility. People do not have ambitions and they try to shirk responsibility

    Theory Y People do not have ambitions and they try to shirk responsibility The average humanbeings, under proper conditions, do not shirk responsibility.

    MBO technique Autocratic, democratic styles of leadership have their own implications foremployee motivation. Both men and boss participate and jointly determine each individual's majorareas of responsibility.

    Leadership Technique The average human beings, under proper conditions, do not shirkresponsibility. Autocratic, democratic styles of leadership have their own implications foremployee motivation.

    LIST OF ATTEMPTED QUESTIONS AND ANSWERS

    Multiple Choice Single AnswerQuestion Profession requires definite period of what?

    Correct Answer LearningYour Answer Learning

    Multiple Choice Single AnswerQuestion Professional managers help organizations in chalking out which type of strategies?Correct Answer CorporateYour Answer Corporate

    Multiple Choice Multiple AnswerQuestion Features of Management are as followsCorrect Answer goal oriented , universal , continuous processYour Answer goal oriented , universal , continuous process

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    Multiple Choice Multiple AnswerQuestion Management is multidisciplinary, it includes knowledge/ information fromCorrect Answer economics , maths , psychology

    Your Answer economics , maths , psychology

    Multiple Choice Multiple AnswerQuestion Science as a discipline has the following featuresCorrect Answer body of organized knowledge , establishes cause and effect relationshipYour Answer body of unorganized knowledge , establishes cause and effect relationship , non-

    predictive

    Multiple Choice Multiple AnswerQuestion Any discipline to be called as profession must fulfill the following conditionsCorrect Answer requires definite period of learning , centralized rule making authority ,

    enforceable code of conductYour Answer requires definite period of learning , centralized rule making authority ,

    enforceable code of conduct

    Multiple Choice Single AnswerQuestion What hampers organisational communication ?Correct Answer BarrierYour Answer Barrier

    Multiple Choice Multiple AnswerQuestion The lack of communication leads toCorrect Answer information gap , disintegration , deviation from performanceYour Answer information gap , disintegration , deviation from performance

    Multiple Choice Multiple AnswerQuestion The activities of the communicator while communicating a message will include,

    Correct Answer ideation , encoding , transmissionYour Answer encoding , response

    Select The BlankQuestion ________ with sympathy can reduce some of the daily frustrations in organised life

    and result in better communication.Correct Answer ListeningYour Answer Listening

    Select The BlankQuestion Producer services are trade,________communication and financial services.Correct Answer transportYour Answer transport

    Multiple Choice Single AnswerQuestion Services need support functions to assist its operation, they areCorrect Answer transport, telecom, powerYour Answer transport, telecom, power

    Multiple Choice Single AnswerQuestion Govt. services would essentially entailCorrect Answer social goods and public administrationYour Answer social goods and public administration

    Multiple Choice Single AnswerQuestion Which of the options mentioned below would be categorized as a Franchisee store?

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    Correct Answer Footwear storesYour Answer Super Markets

    Multiple Choice Single AnswerQuestion What is one of the most significant inhibitors in customer preference while purchasingperishable items in retail?

    Correct Answer proximity of marketsYour Answer customer preference to brands

    Multiple Choice Single AnswerQuestion An Indian consumer isCorrect Answer one of the most diverse and demandingYour Answer one of the most diverse and demanding

    True/FalseQuestion The unorganized sector is mainly concentrated in metropolitan cities.Correct Answer FalseYour Answer True

    Match The FollowingQuestion Correct Answer Your Answer

    Problems faced by event management industry In addition to the entertainment tax, an eventmanagement company is also required to pay service tax In addition to the entertainment tax, anevent management company is also required to pay service tax

    Areas of operations in event management Celebrity management, television events Celebritymanagement, television events

    Definition of event management Events are the occurrences designed for marketing interests

    Events are the occurrences designed for marketing interests

    Leading companies in this sector of event management Whizcraft Entertainment Ltd, MidasEvents, Fountain Head Whizcraft Entertainment Ltd, Midas Events, Fountain Head

    Multiple Choice Single AnswerQuestion Of which kind of advertising is event a form?Correct Answer interactiveYour Answer interactive

    Multiple Choice Single AnswerQuestion State Bank of India has collaborated with which foreign insurance company?

    Correct Answer CardiffYour Answer Cardiff

    True/FalseQuestion The financial structure is not one of the five channels of corporate governance.Correct Answer FalseYour Answer False

    Multiple Choice Single AnswerQuestion Which ethical concept argues/emphasizes that all mature persons have adequate

    capacity to reason and that ethical rules can be desired from such reasons?Correct Answer Deontological EthicsYour Answer Demological Ethics

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    16PP

    Select The BlankQuestion Unethical acts are a result of________.

    Correct Answer Unawareness and insensitivity to issuesYour Answer Unawareness and insensitivity to issues

    Select The BlankQuestion Loyalty to the________should occupy the place before loyalty to the organization.Correct Answer countryYour Answer society

    Multiple Choice Multiple AnswerQuestion The products that are grouped under strategic business units share common factors,

    likeCorrect Answer underlying technology , the market , the skillYour Answer underlying technology , the market , the skill

    Multiple Choice Multiple AnswerQuestion Multiple Choice Multiple ResponseCorrect Answer Loyalty , DevotionYour Answer Loyalty , Devotion

    Multiple Choice Multiple AnswerQuestion Peter Drucker is an expert on :Correct Answer Japanese art , History of technology , History of American statesmanYour Answer Japanese art , History of technology , History of American statesman

    Select The BlankQuestion Peter Durcker's classic book is known as 'The ________ of management'.Correct Answer Practice

    Your Answer Practice

    True/FalseQuestion Peter Drucker various publications have sold about 5 -6 million copies worldwide.Correct Answer TrueYour Answer True

    True/FalseQuestion Samartha Ramdas contributed to the conception of administration and managementCorrect Answer TrueYour Answer True

    True/False

    Question Indian companies because of confused status have lacked self-confidence.Correct Answer TrueYour Answer True

    Select The BlankQuestion One of the fears family owned businesses fear is the successful planning to the get

    the right person after the business ________.Correct Answer PioneerYour Answer Pioneer

    Multiple Choice Single AnswerQuestion Successful consultants should promote their consultancy through what ?Correct Answer Network

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    17PP

    Your Answer Network

    Multiple Choice Multiple Answer

    Question International consultancy is said to beCorrect Answer Glamorous , Challenging , TrendyYour Answer Glamorous , Challenging , Trendy

    True/FalseQuestion You should never measure the process and develop tools that will measure your

    progress.Correct Answer FalseYour Answer False

    Select The BlankQuestion ________ provide all types of help required to make the business more efficient and

    profitable.Correct Answer ConsultantsYour Answer Consultants

    Multiple Choice Multiple AnswerQuestion The defination of decision involves following characteristicsCorrect Answer Involves Rationality , Involves Commitment , Involves Mental ProcessYour Answer Involves Rationality , Involves Commitment , Involves Mental Process

    True/FalseQuestion Decision-Making is a process of making a choice of poor alternatives.Correct Answer FalseYour Answer False

    True/False

    Question Procedures establish a useful method of doing work and thus it can eliminate frictionbetween departments.

    Correct Answer TrueYour Answer True

    Select The BlankQuestion As Koonfz comments, ________ is deciding in advance what to do, how to do it and

    who is to do it.Correct Answer PlanningYour Answer Planning

    Multiple Choice Multiple AnswerQuestion Functional authority works only when,

    Correct Answer Assignment is clarified , The subordinates are allowed to participate ,Feedback control is established

    Your Answer Assignment is clarified , The subordinates are allowed to participate , Feedbackcontrol is established

    Multiple Choice Multiple AnswerQuestion Features of direction would beCorrect Answer Pervasive function , Communication , Continuous processYour Answer Pervasive function , Communication

    Multiple Choice Multiple AnswerQuestion Some of the external factors that limit control areCorrect Answer govt. policies , market changes , economic changes

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    18PP

    Your Answer govt. policies , market changes , economic changes

    Multiple Choice Single Answer

    Question David McClelland identified three motives which compare with Maslow's higherranking motives; please name the missing motive. 1. Affiliation - Social, 2. Power-Esteem 3.Achievement -

    Correct Answer Self-actualisationYour Answer Self-actualisation

    Multiple Choice Multiple AnswerQuestion Certain important motivational techniques areCorrect Answer Monetary incentives , Job-based techniques , MBO techniquesYour Answer Security technique , Monetary incentives , Job-based techniques

    Multiple Choice Multiple AnswerQuestion David C Mc Celland identified three motives those areCorrect Answer Affiliation , Power , AchievementYour Answer Affiliation , Power , Achievement

    Match The FollowingQuestion Correct Answer Your Answer

    Worker's Desires It includes affection belongings, acceptance, friendship Basic human need offood, clothing and shelter

    Management Desires Safe, healthy working conditions economic security Lowest cost per unit,Intelligent initiative

    Esteem Lowest cost per unit, Intelligent initiative Self-respect, status recognition from others

    Social or Affiliation Basic human need of food, clothing and shelter It includes affectionbelongings, acceptance, friendship

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    LIST OF ATTEMPTED QUESTIONS AND ANSWERS

    True/FalseQuestion Board members should have an independent sense of

    udgment.Correct Answer True

    Your Answer False

    True/FalseQuestion Event management in India is an ancient activity.

    Correct Answer False

    Your Answer False

    Multiple Choice Multiple AnswerQuestion Organizing is defined in different ways, viz.

    Correct Answer Process , Relationship , Corporate citizen

    Your Answer Process , Relationship

    Select The BlankQuestion Charles Babbage built the first prototype of modern ________.

    Correct Answer Computers

    Your Answer Computers

    Select The BlankQuestion The ________ principle, which is the inherent process in

    organization through which authority, the antecedent co-coordinative principle, permeates the entire organized structure.

    Correct Answer Scalar

    Your Answer Functional

    Multiple Choice Single AnswerQuestion It is said that 'Delegation is the key to control' and

    Correct Answer information is guide to control

    Your Answer information is basis of control

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    Multiple Choice Single AnswerQuestion Which is the technique where the completion of all tasks is

    checked in the order planned in the time scheduled is known as

    Correct Answer Critical path method

    Your Answer Critical path method

    Multiple Choice Multiple AnswerQuestion Application of general management functions to the insurance

    sector isCorrect Answer co-ordinating , controlling , directing

    Your Answer capitalizing

    True/FalseQuestion Lower level managers need EQ most.

    Correct Answer False

    Your Answer True

    Multiple Choice Multiple AnswerQuestion Certain important motivational techniques are

    Correct Answer Monetary incentives , Job-based techniques , MBO techniques

    Your Answer Monetary incentives , Job-based techniques , MBO techniques

    Multiple Choice Multiple AnswerQuestion Future of Insurance sector would be

    Correct Answer new players taking over the market , improved customer service, strong hold of nationalized players

    Your Answer new players taking over the market , improved customer service, strong hold of nationalized players

    Match The Following

    Question Correct Answer Your Answer

    Service sector is notinfluenced by this system

    licensing system licensing system

    Functional managementchallenges

    Management accountingand taxation

    This influences the servicesector

    Corporatization ofservices

    Accountants Accountants

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    Reason for expansion ofservice sector

    Failure to sustain anadvantage inmanufacturing activities

    The service sectordominates the Indianeconomy

    True/FalseQuestion Procedures establish a useful method of doing work and thus it

    can eliminate friction between departments.Correct Answer True

    Your Answer True

    Multiple Choice Multiple AnswerQuestion In the complex new liberalized economy business families face

    common problems such as

    Correct Answer Unproductive labour , Falling share value , Transnational attach

    Your Answer Unproductive labour , Falling share value

    Select The BlankQuestion Individuals are encouraged to develop________,to speak out, to

    challenge actions.Correct Answer ideas

    Your Answer ideas

    Select The BlankQuestion Business ________ is the calculation of probable events to

    provide against future.Correct Answer forecasting

    Your Answer planning

    Select The BlankQuestion Being more attuned to the feelings of those you work with is a

    benefit of ________.Correct Answer Emotional Quotient

    Your Answer Emotional Quotient

    Multiple Choice Single AnswerQuestion Communication forms the link between every individual and

    between one group and the other groups, what are the mainfacts which flow through individuals at various levels.

    Correct Answer concepts, opinions

    Your Answer concepts, opinions

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    Multiple Choice Multiple AnswerQuestion RBI's present report on currency and finance divides the sector

    intoCorrect Answer consumer services , Govt. services , producer services

    Your Answer consumer services , producer services

    True/FalseQuestion It is that top leadership fails to teach the MBO philosophy largely

    because, very often it is itself not motivated.Correct Answer True

    Your Answer True

    True/FalseQuestion Pursuit of excellence is an ethical principle.

    Correct Answer True

    Your Answer False

    Multiple Choice Single AnswerQuestion Delegation is required in which type of organization?

    Correct Answer All type of organizations

    Your Answer Big type of organizations

    Match The Following

    Question Correct Answer Your Answer

    Leading companies in thissector of eventmanagement

    Whizcraft EntertainmentLtd, Midas Events,Fountain Head

    Whizcraft EntertainmentLtd, Midas Events,Fountain Head

    Problems faced by event

    management industry

    In addition to the

    entertainment tax, anevent managementcompany is also requiredto pay service tax

    In addition to the

    entertainment tax, anevent managementcompany is also requiredto pay service tax

    Areas of operations inevent management

    Celebrity management,television events

    Celebrity management,television events

    Definition of eventmanagement

    Events are theoccurrences designed formarketing interests

    Events are theoccurrences designed formarketing interests

    Select The Blank

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    Question If you don't know what you want to achieve, don't call in the_______.

    Correct Answer Consultant

    Your Answer Subordinate

    True/FalseQuestion Peter Drucker various publications have sold about 5 -6 million

    copies worldwide.Correct Answer True

    Your Answer True

    Multiple Choice Multiple AnswerQuestion Name the books on management written by Peter Drucker.

    Correct Answer The practice of management , Management, tasks,responsibility , Frontiers of Management

    Your Answer Frontiers of Management , The practice of management ,Management, tasks, responsibility

    Multiple Choice Single AnswerQuestion Who is primarily known for his Time and motion studies?

    Correct Answer Frank Gilberth

    Your Answer F.W.Taylor

    Multiple Choice Single AnswerQuestion What is the set-up of an organization?

    Correct Answer Relationships

    Your Answer Communication

    True/FalseQuestion The Indian consumer does not see shopping as an end in itself.

    Correct Answer False

    Your Answer False

    Multiple Choice Multiple AnswerQuestion The major books on social and political analysis by Peter

    Drucker are :Correct Answer The future of industrial man , The age of discontinuity , Drucker

    on Asia

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    Your Answer The future of industrial man , The age of discontinuity , Druckeron Asia

    Multiple Choice Single AnswerQuestion What can act as a self-regulation enabler?

    Correct Answer Audit

    Your Answer Planning report

    True/FalseQuestion Demand forecast is one of the popular forecasts.

    Correct Answer True

    Your Answer True

    Multiple Choice Single AnswerQuestion Of which kind of advertising is event a form?

    Correct Answer interactive

    Your Answer related

    Select The BlankQuestion General Insurance corporation was nationalized in________.

    Correct Answer 1972

    Your Answer 1971

    Select The BlankQuestion Different rates are levied by different states for ________ tax.

    Correct Answer entertainment

    Your Answer entertainment

    Select The BlankQuestion Morale is the term usually applied to armed forces during war

    time and athletics teams. It refers to team spirit and ________ ofpeople for a common purpose.

    Correct Answer togetherness

    Your Answer confidence

    Multiple Choice Multiple Answer

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    Question Steps to be taken into consideration while whistle blowing are:

    Correct Answer examining your motives , verifying and documenting your

    information , sticking to the factsYour Answer examining the organizational environment , examining your

    motives , verifying and documenting your information , stickingto the facts

    True/FalseQuestion Actuary is one who specializes in the mathematics of insurance.

    Correct Answer True

    Your Answer True

    Multiple Choice Multiple AnswerQuestion Few of the benefits of direction are

    Correct Answer ensures stability and balance , secures employees co-operation, facilitates change in organisation

    Your Answer ensures stability and balance , secures employees co-operation, facilitates change in organisation

    Select The BlankQuestion A method of grouping the business of a multi-business

    corporation, which helps in strategic planning, is ________.Correct Answer scientific

    Your Answer strategic

    Multiple Choice Multiple AnswerQuestion The factors measuring the morale of the workers and ascertain

    hether it is increasing or diminishing can be listed asCorrect Answer Absenteeism , No. of accidents , Grievances

    Your Answer Absenteeism , Grievances

    Select The Blank

    Question The concept of value and the concept of maximization of valueare related to________concept of Ethics.

    Correct Answer Consequentialism

    Your Answer Subjectivism

    Multiple Choice Multiple AnswerQuestion The family owned businesses like Tata and Birla, also face

    major fears likeCorrect Answer Right successor , Stumbling self-confidence , Lack of

    professional management

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    Your Answer Right successor , Lack of professional management

    Multiple Choice Single AnswerQuestion The important point to be noted under the definition of learning

    organizations isCorrect Answer Development of collective as well as individual learning

    Your Answer Development of collective as well as individual learning

    Multiple Choice Single AnswerQuestion hat is the fundamental tool employed by managers in directing

    their subordinates ?Correct Answer Order

    Your Answer Decision

    Multiple Choice Single AnswerQuestion Where is the attack on business families coming from

    Correct Answer Transnationals

    Your Answer Transnationals

    Multiple Choice Single Answer

    Question What does decoding mean ?

    Correct Answer Message interpretation

    Your Answer Message interpretation

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    LIST OF ATTEMPTED QUESTIONS AND ANSWERS

    True/FalseQuestion Board members should have an independent sense of judgment.

    Correct Answer True

    Your Answer False

    True/FalseQuestion Event management in India is an ancient activity.

    Correct Answer False

    Your Answer False

    Multiple Choice Multiple AnswerQuestion Organizing is defined in different ways, viz.

    Correct Answer Process , Relationship , Corporate citizen

    Your Answer Process , Relationship

    Select The BlankQuestion Charles Babbage built the first prototype of modern ________.

    Correct Answer Computers

    Your Answer Computers

    Select The BlankQuestion The ________ principle, which is the inherent process in

    organization through which authority, the antecedent co-coordinative principle, permeates the entire organized structure.

    Correct Answer Scalar

    Your Answer Functional

    Multiple Choice Single AnswerQuestion It is said that 'Delegation is the key to control' and

    Correct Answer information is guide to control

    Your Answer information is basis of control

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    Multiple Choice Single AnswerQuestion Which is the technique where the completion of all tasks is

    checked in the order planned in the time scheduled is known as

    Correct Answer Critical path method

    Your Answer Critical path method

    Multiple Choice Multiple AnswerQuestion Application of general management functions to the insurance

    sector isCorrect Answer co-ordinating , controlling , directing

    Your Answer capitalizing

    True/FalseQuestion Lower level managers need EQ most.

    Correct Answer False

    Your Answer True

    Multiple Choice Multiple AnswerQuestion Certain important motivational techniques are

    Correct Answer Monetary incentives , Job-based techniques , MBO techniques

    Your Answer Monetary incentives , Job-based techniques , MBO techniques

    Multiple Choice Multiple AnswerQuestion Future of Insurance sector would be

    Correct Answer new players taking over the market , improved customer service, strong hold of nationalized players

    Your Answer new players taking over the market , improved customer service, strong hold of nationalized players

    Match The Following

    Question Correct Answer Your Answer

    Service sector is notinfluenced by this system

    licensing system licensing system

    Functional managementchallenges

    Management accountingand taxation

    This influences the servicesector

    Corporatization ofservices

    Accountants Accountants

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    Reason for expansion ofservice sector

    Failure to sustain anadvantage inmanufacturing activities

    The service sectordominates the Indianeconomy

    True/FalseQuestion Procedures establish a useful method of doing work and thus it

    can eliminate friction between departments.Correct Answer True

    Your Answer True

    Multiple Choice Multiple AnswerQuestion In the complex new liberalized economy business families face

    common problems such as

    Correct Answer Unproductive labour , Falling share value , Transnational attach

    Your Answer Unproductive labour , Falling share value

    Select The BlankQuestion Individuals are encouraged to develop________,to speak out, to

    challenge actions.Correct Answer ideas

    Your Answer ideas

    Select The BlankQuestion Business ________ is the calculation of probable events to

    provide against future.Correct Answer forecasting

    Your Answer planning

    Select The BlankQuestion Being more attuned to the feelings of those you work with is a

    benefit of ________.Correct Answer Emotional Quotient

    Your Answer Emotional Quotient

    Multiple Choice Single AnswerQuestion Communication forms the link between every individual and

    between one group and the other groups, what are the mainfacts which flow through individuals at various levels.

    Correct Answer concepts, opinions

    Your Answer concepts, opinions

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    Multiple Choice Multiple AnswerQuestion RBI's present report on currency and finance divides the sector

    intoCorrect Answer consumer services , Govt. services , producer services

    Your Answer consumer services , producer services

    True/FalseQuestion It is that top leadership fails to teach the MBO philosophy largely

    because, very often it is itself not motivated.Correct Answer True

    Your Answer True

    True/FalseQuestion Pursuit of excellence is an ethical principle.

    Correct Answer True

    Your Answer False

    Multiple Choice Single AnswerQuestion Delegation is required in which type of organization?

    Correct Answer All type of organizations

    Your Answer Big type of organizations

    Match The Following

    Question Correct Answer Your Answer

    Leading companies in thissector of eventmanagement

    Whizcraft EntertainmentLtd, Midas Events,Fountain Head

    Whizcraft EntertainmentLtd, Midas Events,Fountain Head

    Problems faced by event

    management industry

    In addition to the

    entertainment tax, anevent managementcompany is also requiredto pay service tax

    In addition to the

    entertainment tax, an eventmanagement company isalso required to payservice tax

    Areas of operations inevent management

    Celebrity management,television events

    Celebrity management,television events

    Definition of eventmanagement

    Events are theoccurrences designed formarketing interests

    Events are theoccurrences designed formarketing interests

    Select The Blank

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    Question If you don't know what you want to achieve, don't call in the_______.

    Correct Answer Consultant

    Your Answer Subordinate

    True/FalseQuestion Peter Drucker various publications have sold about 5 -6 million

    copies worldwide.Correct Answer True

    Your Answer True

    Multiple Choice Multiple AnswerQuestion Name the books on management written by Peter Drucker.

    Correct Answer he practice of management , Management, tasks, responsibility, Frontiers of Management

    Your Answer Frontiers of Management , The practice of management ,Management, tasks, responsibility

    Multiple Choice Single AnswerQuestion Who is primarily known for his Time and motion studies?

    Correct Answer Frank Gilberth

    Your Answer F.W.Taylor

    Multiple Choice Single AnswerQuestion What is the set-up of an organization?

    Correct Answer Relationships

    Your Answer Communication

    True/FalseQuestion The Indian consumer does not see shopping as an end in itself.

    Correct Answer False

    Your Answer False

    Multiple Choice Multiple AnswerQuestion The major books on social and political analysis by Peter

    Drucker are :Correct Answer The future of industrial man , The age of discontinuity , Drucker

    on Asia

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    Your Answer The future of industrial man , The age of discontinuity , Druckeron Asia

    Multiple Choice Single AnswerQuestion What can act as a self-regulation enabler?

    Correct Answer Audit

    Your Answer Planning report

    True/FalseQuestion Demand forecast is one of the popular forecasts.

    Correct Answer True

    Your Answer True

    Multiple Choice Single AnswerQuestion Of which kind of advertising is event a form?

    Correct Answer interactive

    Your Answer related

    Select The BlankQuestion General Insurance corporation was nationalized in________.

    Correct Answer 1972

    Your Answer 1971

    Select The BlankQuestion Different rates are levied by different states for ________ tax.

    Correct Answer entertainment

    Your Answer entertainment

    Select The BlankQuestion Morale is the term usually applied to armed forces during war

    time and athletics teams. It refers to team spirit and ________ ofpeople for a common purpose.

    Correct Answer togetherness

    Your Answer confidence

    Multiple Choice Multiple Answer

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    Question Steps to be taken into consideration while whistle blowing are:

    Correct Answer examining your motives , verifying and documenting your

    information , sticking to the factsYour Answer examining the organizational environment , examining your

    motives , verifying and documenting your information , sticking tothe facts

    True/FalseQuestion Actuary is one who specializes in the mathematics of insurance.

    Correct Answer True

    Your Answer True

    Multiple Choice Multiple AnswerQuestion Few of the benefits of direction are

    Correct Answer ensures stability and balance , secures employees co-operation ,facilitates change in organisation

    Your Answer ensures stability and balance , secures employees co-operation ,facilitates change in organisation

    Select The BlankQuestion A method of grouping the business of a multi-business

    corporation, which helps in strategic planning, is ________.Correct Answer scientific

    Your Answer strategic

    Multiple Choice Multiple AnswerQuestion The factors measuring the morale of the workers and ascertain

    hether it is increasing or diminishing can be listed asCorrect Answer Absenteeism , No. of accidents , Grievances

    Your Answer Absenteeism , Grievances

    Select The Blank

    Question The concept of value and the concept of maximization of valueare related to________concept of Ethics.

    Correct Answer Consequentialism

    Your Answer Subjectivism

    Multiple Choice Multiple AnswerQuestion he family owned businesses like Tata and Birla, also face major

    fears likeCorrect Answer Right successor , Stumbling self-confidence , Lack of

    professional management

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    Your Answer Right successor , Lack of professional management

    Multiple Choice Single AnswerQuestion The important point to be noted under the definition of learning

    organizations isCorrect Answer Development of collective as well as individual learning

    Your Answer Development of collective as well as individual learning

    Multiple Choice Single AnswerQuestion What is the fundamental tool employed by managers in directing

    their subordinates ?Correct Answer Order

    Your Answer Decision

    Multiple Choice Single AnswerQuestion Where is the attack on business families coming from

    Correct Answer Transnationals

    Your Answer Transnationals

    Multiple Choice Single Answer

    Question What does decoding mean ?

    Correct Answer Message interpretation

    Your Answer Message interpretation

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    Objectives These are tomorrow's expectation, based on yesterday's achievements and to-day's plans. These are the goals established towards which the organisation activities are

    directed

    Multiple Choice Single AnswerQuestion Who said, Management is management of Men, Money, Machinery

    Materials and Information?Correct Answer Anonymous

    Your Answer Anonymous

    Multiple Choice Single AnswerQuestion Indian companies are neither technically nor financially sound, they are

    always under the threat of

    Correct Answer TakeoversYour Answer Restructuring

    Multiple Choice Single Answer

    Question Of which type of knowledge is science a body of?Correct Answer OrganizedYour Answer Specific

    Select The Blank

    Question ________organizations have systems, mechanisms and processes in place.Correct Answer Learning

    Your Answer Modern

    Multiple Choice Multiple AnswerQuestion The different kinds of relationships for selecting the span of control would be

    :

    Correct Answer Cross relationship , Direct group , One to oneYour Answer One to one , Cross relationship , Direct group

    Select The BlankQuestion The process of control is complete only when the organisation take ________

    action.

    Correct Answer correctiveYour Answer corrective

    Match The FollowingQuestion Correct Answer Your Answer

    Management Creative Profession

    Professional Manager Dynamic Dynamic

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    Art Skill Creative

    Code of Conduct Profession Science

    Predictive Power Science Skill

    Multiple Choice Single AnswerQuestion Planning is mainly concerned with looking ahead in the future, what is it that

    provides the necessary raw material for correct planning ?Correct Answer Forecasting

    Your Answer Forecasting

    Multiple Choice Single Answer

    Question How many rules govern Indian and Foreign insurance companies?Correct Answer 12

    Your Answer 13

    True/FalseQuestion According to Theory Y, people lack self-motivation and require to be

    externally controlled and closely supervised in order to get the maximum output for them.

    Correct Answer FalseYour Answer True

    Multiple Choice Multiple Answer

    Question Research into the average Indian buying habits have brought about thefollowing facts

    Correct Answer they prefer to pay in cash , they like to touch and feel the merchandise, they want attention to be given to all members of their group

    Your Answer they prefer to pay in cash , they like to touch and feel the merchandise ,

    they want attention to be given to all members of their group

    Select The BlankQuestion Peter Durcker's classic book is known as 'The ________ of management'.Correct Answer Practice

    Your Answer Practice

    Multiple Choice Multiple AnswerQuestion The names of the experts who have given recent contribution to management

    are:Correct Answer William Ouchi , W.Edward Deming , Peter F.Drucker

    Your Answer William Ouchi , Elton Mayo , W.Edward Deming

    Multiple Choice Single Answer

    Question Motivating a worker is to create a need and what else on the part of a workerto better his present performance.

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    Correct Answer DesireYour Answer Devotion

    Multiple Choice Multiple Answer

    Question Empathy is particularly important today as a component of leadership for thefollowing

    Correct Answer rapid pace of globalisation , increasing use of teams , growing need to

    retain talentYour Answer rapid pace of globalisation , increasing use of teams , growing need to

    retain talent

    True/FalseQuestion Correction of deviations is the point at which control can be seen as a part of

    the whole system of management and can be related to other managerial functions.

    Correct Answer TrueYour Answer True

    True/False

    Question Decision-making is a primary part of the managerial process.Correct Answer TrueYour Answer True

    Multiple Choice Single Answer

    Question What does Maslow propound about the five needs ?Correct Answer Hierarchy

    Your Answer Levels

    Multiple Choice Single AnswerQuestion Who said, Management is a multiple organ that manages a business,

    manages a manager and manages workers and work?

    Correct Answer Peter DruckerYour Answer Peter Drucker

    Select The BlankQuestion ________is at the core of corporate governance.

    Correct Answer trust

    Your Answer audit

    Multiple Choice Multiple Answer

    Question The experts who dealt in Behavioral Sciences are :Correct Answer Max Weber , Vilfredo Pareto , Elton Mayo

    Your Answer Max Weber , Vilfredo Pareto , Elton Mayo

    Multiple Choice Multiple Answer

    Question The service sector has grown because of reasons mentioned below

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    Correct Answer tendency of distributing specialized knowledge and technology capitalfor labour in the manufacturing industry , technology no longer gives a competitive edge

    to manufacturing activities in the global scenario , as income increases, consumerdemands for services increase faster than those for goods

    Your Answer tendency of distributing specialized knowledge and technology capitalfor labour in the manufacturing industry , as income increases, consumer demands forservices increase faster than those for goods , a change in customer demand pattern from

    traditional to modern, global stds

    True/FalseQuestion The financial structure is not one of the five channels of corporate

    governance.Correct Answer FalseYour Answer False

    Multiple Choice Multiple Answer

    Question The activities of the communicator while communicating a message willinclude,

    Correct Answer ideation , encoding , transmissionYour Answer ideation , encoding , transmission

    True/FalseQuestion The service sector has not corporatised itself.

    Correct Answer FalseYour Answer False

    Multiple Choice Single Answer

    Question The service sector has expanded relentlessly in the past decades. Which ofthe following events gave it pre-eminence?

    Correct Answer explosion of information technology

    Your Answer explosion of information technology

    Select The BlankQuestion Actuary is one who specializes in the________of insurance.Correct Answer mathematics

    Your Answer science

    Multiple Choice Multiple AnswerQuestion The family owned businesses like Tata and Birla, also face major fears like

    Correct Answer Right successor , Stumbling self confidence , Lack of professionalmanagement

    Your Answer Right successor , Stumbling self confidence , Lack of professionalmanagement

    Multiple Choice Multiple AnswerQuestion The various departments that an event management company will have are

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    Correct Answer creative , production , client servicingYour Answer creative , production , client servicing

    Select The Blank

    Question High morale is likely to be associated with superior motivation and lowmorale with ________, and a lack of drive.

    Correct Answer frustration

    Your Answer stress

    Select The BlankQuestion Loyalty to the________should occupy the place before loyalty to the

    organization.Correct Answer countryYour Answer society

    Multiple Choice Multiple Answer

    Question The qualities that matter for International teamwork are,Correct Answer Mutual respect , Sense of time , Team spirit

    Your Answer Mutual respect , Sense of time , Team spirit

    Select The Blank

    Question In an organisation the reports that are in the form of graphs, tables etc, arecalled ________

    Correct Answer statistical reportsYour Answer statistical reports

    True/False

    Question It is said that always lines of communication should be open.Correct Answer TrueYour Answer True

    True/False

    Question MBO method has been evolved by Peter Drucker (1955).Correct Answer TrueYour Answer True

    Select The BlankQuestion Consultants must conduct diagnosis to redefine ________.Correct Answer Problem

    Your Answer Projects

    Multiple Choice Single AnswerQuestion The Indian retail sector is behind Taiwan although its retail industry is

    estimated to be around $40 billion only, this is because of its

    Correct Answer 81% penetrationYour Answer 60% penetration

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    True/False

    Question Event management has to pay only entertainment tax not the service tax.Correct Answer False

    Your Answer True

    True/False

    Question Service sector in India dominates half of our national income.Correct Answer True

    Your Answer True

    Select The BlankQuestion The purpose of life is to raise from ________ to rajasCorrect Answer Tamas

    Your Answer Tamas

    Multiple Choice Single AnswerQuestion "The structure of consumer demand in India is like an iceberg". What is the

    rationale behind this statement?Correct Answer we see only parts of ready potential on the surfaceYour Answer we see only parts of consumers on the surface

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    LIST OF ATTEMPTED QUESTIONS AND ANSWERS pp5

    Multiple Choice Single Answer

    Question Professional managers help organizations in chalking out which type of strategies?Correct Answer CorporateYour Answer Corporate

    Multiple Choice Multiple AnswerQuestion Features of Management are as followsCorrect Answer goal oriented , universal , continuous processYour Answer goal oriented , universal , continuous process

    Multiple Choice Multiple AnswerQuestion Management is multidisciplinary, it includes knowledge/ information fromCorrect Answer economics , maths , psychologyYour Answer economics , maths , psychology

    Multiple Choice Multiple AnswerQuestion The external environmental factors that influence management areCorrect Answer economic changes , political , technologicalYour Answer economic changes , political , technological

    Multiple Choice Multiple AnswerQuestion Management is the combination ofCorrect Answer arts , science , professionYour Answer arts , science , profession

    Multiple Choice Multiple Answer

    Question The features of art is as followsCorrect Answer skill , knowledge , creativity

    Your Answer skill , knowledge , creativity

    Multiple Choice Multiple Answer

    Question Any discipline to be called as profession must fulfill the following conditionsCorrect Answer requires definite period of learning , centralized rule making authority ,

    enforceable code of conductYour Answer requires definite period of learning , centralized rule making authority ,

    enforceable code of conduct

    Match The FollowingQuestion Correct Answer Your Answer

    Management can be applied everywhere Management is universal Management is universal

    Management is dynamic Changes as per time Changes as per time

    Manager does not require any specific qualification Anybody can become a manager Anybodycan become a manager

    Knowledge based decision-making. Instead of intuition Instead of intuition

    Professional managers may have only salary-stake Question of accountability of PerformanceQuestion of accountability of Performance

    Match The Following

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    Question Correct Answer Your Answer

    Art Skill Skill

    Code of Conduct Profession Profession

    Predictive Power Science Science

    Management Creative Dynamic

    Professional Manager Dynamic Creative

    True/FalseQuestion Revenue model is a challenge in the service sector.Correct Answer TrueYour Answer True

    Multiple Choice Single AnswerQuestion The contribution of the service sector to GDP has been less than proportionate toCorrect Answer employmentYour Answer employment

    Select The BlankQuestion The scope for retailing in India is great as it is dominated by the________.Correct Answer unorganized sectorYour Answer unorganized sector

    True/FalseQuestion Focus on savings and high bargaining interests of the consumer is an obstacle in

    retail development in India.Correct Answer TrueYour Answer True

    Select The BlankQuestion Events are occurrences designed for ________ interests.Correct Answer marketingYour Answer marketing

    Multiple Choice Single AnswerQuestion Which of the following is not an area of operation of event management?Correct Answer bankingYour Answer banking

    Multiple Choice Multiple AnswerQuestion Name the leading event management companies in IndiaCorrect Answer Midas , Pinnacle , WizcraftYour Answer Midas , Pinnacle , Wizcraft

    True/FalseQuestion Foreign insurance companies can appoint majority directors on the company board.Correct Answer FalseYour Answer False

    Multiple Choice Single AnswerQuestion Life Insurance Corporation was nationalized by merging how many private insurance

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    companies?Correct Answer 245

    Your Answer 245

    Multiple Choice Multiple AnswerQuestion In the insurance sector the rules governing the foreign companies

    Correct Answer are 26% of equity participation , affect only special resolutions , do not appointmajority directors on the company board

    Your Answer are 26% of equity participation , affect only special resolutions , do not appointmajority directors on the company board

    Multiple Choice Multiple Answer

    Question Future of Insurance sector would beCorrect Answer new players taking over the market , improved customer service , strong hold

    of nationalized playersYour Answer new players taking over the market , improved customer service , strong hold of

    nationalized players

    Multiple Choice Multiple AnswerQuestion The objectives in corporate governance areCorrect Answer growth , stability , shareholders value maximizationYour Answer growth , stability , shareholders value maximization

    Select The BlankQuestion Individuals are encouraged to develop________,to speak out, to challenge actions.Correct Answer ideasYour Answer ideas

    Select The BlankQuestion Learning from mistakes is often more powerful than learning from________.

    Correct Answer SuccessYour Answer Success

    Multiple Choice Single AnswerQuestion What criterion is that which the SBU must meet which is neither too large nor too

    small?Correct Answer Proper sizeYour Answer Proper size

    Multiple Choice Single AnswerQuestion What is the authority for the SBU which is delegated to each person heading it, and

    can adapt quickly to any environmental change?Correct Answer Decision-making

    Your Answer Decision-making

    Multiple Choice Single AnswerQuestion Intelligence quotient is the measurement of one's ?Correct Answer Intelligence

    Your Answer Intelligence

    True/FalseQuestion Decreased productivity is a cost of low IQ.Correct Answer False

    Your Answer False

    Select The Blank

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    Question Being ________ requires high level of optimism and persistence despite rejection.Correct Answer Self-Motivated

    Your Answer Self-Motivated

    Multiple Choice Multiple AnswerQuestion The experts who dealt in Behavioral Sciences are :

    Correct Answer Max Weber , Vilfredo Pareto , Elton MayoYour Answer Max Weber , Vilfredo Pareto , Elton Mayo

    Multiple Choice Multiple AnswerQuestion Under McKinsey's 7 S model, the soft S's are:Correct Answer Style , Staff , Skills

    Your Answer Style , Staff , Skills

    True/FalseQuestion Unity of command means that employees should receive orders from one superior

    only.

    Correct Answer TrueYour Answer True

    True/FalseQuestion W.Edward Deming introduced quality control in Japan.

    Correct Answer TrueYour Answer True

    Multiple Choice Multiple AnswerQuestion The characteristics of knowledge worker would beCorrect Answer egoistic , right conscious

    Your Answer egoistic , right conscious

    Select The BlankQuestion The purpose of life is to raise from ________ to rajasCorrect Answer Tamas

    Your Answer Tamas

    Select The BlankQuestion It is said that waking and dream world are both illusions, according to vedanta world

    as ________.

    Correct Answer Maya MithyaYour Answer Maya Mithya

    Multiple Choice Single AnswerQuestion Successful consultants should promote their consultancy through what ?

    Correct Answer NetworkYour Answer Network

    Multiple Choice Multiple AnswerQuestion Under the role of management consultant, consultant acts as a

    Correct Answer Motivator , Leader , CounselorYour Answer Motivator , Leader , Counselor

    Multiple Choice Single AnswerQuestion Planning is based on future conditions which are dynamic, hence it is said to be

    Correct Answer FlexibleYour Answer Continuous

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    Multiple Choice Multiple AnswerQuestion The process of forecasting is based on

    Correct Answer Future trends , Current analysis , Past performance

    Your Answer Future trends , Current analysis , Past performance

    True/False

    Question Demand forecast is one of the popular forecasts.Correct Answer TrueYour Answer True

    Select The BlankQuestion Advantage of delegation of authority results in prompt ________.

    Correct Answer Decision-makingYour Answer Decision-making

    True/FalseQuestion Delegation and decentralization are closely related to each other.

    Correct Answer TrueYour Answer True

    True/FalseQuestion the heart of administration is the directing function.

    Correct Answer TrueYour Answer True

    Select The BlankQuestion Maintaining discipline and ________ those who perform properly, is an element of

    direction.

    Correct Answer controllingYour Answer rewarding

    Select The BlankQuestion Managerial function of control is the ________ and correction of performance of

    various activities.Correct Answer measurementYour Answer measurement

    Multiple Choice Single Answer

    Question Which modern trend calls for systematic attempt at controlling ?Correct Answer DecentralisationYour Answer Decentralisation

    Multiple Choice Single Answer

    Question "Control maintains the equilibrium between ends and means, output and efforts' byaccording to

    Correct Answer Peter DruckerYour Answer Peter Drucker

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    LIST OF ATTEMPTED QUESTIONS AND ANSWERS

    Multiple Choice Multiple AnswerQuestion Some of the popular forecasts are

    Correct Answer Specific industry forecast , Demand forecast , Salesforecast

    Your Answer Demand forecast , Sales forecast , Specific industryforecast

    Select The BlankQuestion There are ________ forces of competition.

    Correc