presented by dr. tom watson watson training & development “workplace financial programs are...

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Presented by Dr. Tom Watson Watson Training & Development “Workplace Financial Programs Are Profitable When Done Right” The Business Case for Financial Education © Watson Training & Development, 2009

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Page 1: Presented by Dr. Tom Watson Watson Training & Development “Workplace Financial Programs Are Profitable When Done Right” The Business Case for Financial

Presented byDr. Tom Watson

Watson Training & Development

“Workplace Financial Programs Are Profitable When Done Right”

The Business Case for Financial Education

© Watson Training & Development, 2009

Page 2: Presented by Dr. Tom Watson Watson Training & Development “Workplace Financial Programs Are Profitable When Done Right” The Business Case for Financial

Only 14% of eligible workers contribute to IRA accounts

Only 42% of workers save for retirement, including 401(k)s

Only 53% of workers participate in any retirement plan

Only 60% of full-time employees have access to an employer-sponsored voluntary retirement plan

70% are not saving enough for a financially successful retirementAverage 401(k) balance = $50,000Median 401(k) balance = $19,000

Employees are NOT Saving Enough for Retirement

Page 3: Presented by Dr. Tom Watson Watson Training & Development “Workplace Financial Programs Are Profitable When Done Right” The Business Case for Financial

Participation in retirement savings plans are inadequate

Most are not saving enough for retirement

Workplace education and advice programs have been underutilized

Millions of employees say they cannot afford to save for retirement, and 1 in 4 say credit card debt is a reason

Employees do not know how to help themselves

Employers do not understand the value of providing their employees easy access to the best mix of quality financial programs

Employee Personal Financial Challenges in Retirement Saving

Page 4: Presented by Dr. Tom Watson Watson Training & Development “Workplace Financial Programs Are Profitable When Done Right” The Business Case for Financial

Surveys80% - worried about their personal finances and think financial times will get worse60% - trouble making ends meet37% - no emergency fund $392 – average savings balance10% - delinquent in bills4 million – IRS garnishments16 million – unpaid utility bills15 million – calls from collectorsMore news

401(k)s are being tapped to save homes $4 gas is a reality; $5 may be next

Employee Personal Financial Problems

Page 5: Presented by Dr. Tom Watson Watson Training & Development “Workplace Financial Programs Are Profitable When Done Right” The Business Case for Financial

• Credit card payments ($11K) $330-$430 month

• Vehicle payments ($15K) $400-$500 month

• College loan payments ($30K) $400-$600 month

• Savings $33 monthChild-care ($5-$21K) $400-$1200 monthProperty taxes $Homeowner’s insurance $

401(k) portfolio balances

“Don’t give employees a raise! Offer help with money management challenges”

Employee Personal Financial Problems“70% live paycheck-to-paycheck and do not save enough for retirement”

Because millions of investors are poorly diversified

Page 6: Presented by Dr. Tom Watson Watson Training & Development “Workplace Financial Programs Are Profitable When Done Right” The Business Case for Financial

30 million American workers –1 in 4 –report they are seriously financially

distressed and dissatisfied with their personal finances

Employee Personal Financial Problems – Millions of Financially Unhealthy Workers

Page 7: Presented by Dr. Tom Watson Watson Training & Development “Workplace Financial Programs Are Profitable When Done Right” The Business Case for Financial

Over 80 research studies prove that employee personal finances and the employer’s bottom line go together

Employee Financial Illiteracy is an Employer Problem

Page 8: Presented by Dr. Tom Watson Watson Training & Development “Workplace Financial Programs Are Profitable When Done Right” The Business Case for Financial

Research proves that: “Employees with money problems are like sharks swimming around the workplace

taking bites out of the bottom line”

Page 9: Presented by Dr. Tom Watson Watson Training & Development “Workplace Financial Programs Are Profitable When Done Right” The Business Case for Financial

“Every time someone on your work team brings his/her money worries to the job,

workplace productivity drops”

“Every time someone on your work team brings his/her money worries to the job,

workplace productivity drops”

“Employers ignore the elephant”“Employers ignore the elephant”

Employee Financial Illiteracy is an Employer Problem

Page 10: Presented by Dr. Tom Watson Watson Training & Development “Workplace Financial Programs Are Profitable When Done Right” The Business Case for Financial

“Financially unwell employees do not

make the best decisions for themselves…

or their employers”

Employee Financial Illiteracy is an Employer Problem

Page 11: Presented by Dr. Tom Watson Watson Training & Development “Workplace Financial Programs Are Profitable When Done Right” The Business Case for Financial

Research shows:30-80% of ALL workers waste time at work on money issues

How much time?12 – 20 hours per month

Employee Financial Illiteracy is an Employer Problem

Page 12: Presented by Dr. Tom Watson Watson Training & Development “Workplace Financial Programs Are Profitable When Done Right” The Business Case for Financial

Employee Financial Illiteracy is an Employer Problem

Financially Illiterate adults do not manage their personal finances very well…

And they do not save and invest enough for a financially successful retirement

THIS contributes to lower productivity as well as higher health care costs

Page 13: Presented by Dr. Tom Watson Watson Training & Development “Workplace Financial Programs Are Profitable When Done Right” The Business Case for Financial

Employers Often Recognize These Issues…

But Do Nothing.Employers Often Recognize These Issues…

But Do Nothing.

“You can lead a horse to water, but you can’t make it drink”

Employee Financial Illiteracy is an Employer Problem

Page 14: Presented by Dr. Tom Watson Watson Training & Development “Workplace Financial Programs Are Profitable When Done Right” The Business Case for Financial

Employees with financial distress report poor health.

Financially distressed employees have worse health than other workers.

40 to 50% of financially distressed workers report that financial problems caused their health woes.

1/3 of professional employees say are so sad or down they couldn’t perform job tasks due to financial distress.

Positive changes in financial behaviors are related to improved health.

Employer Costs: PFEEF Research Shows that Health and Personal Finances are Correlated

Page 15: Presented by Dr. Tom Watson Watson Training & Development “Workplace Financial Programs Are Profitable When Done Right” The Business Case for Financial

1. Lost productivity for each financially unwell employee $450

2. Higher health care cost for poorer health 300 Subtotal = $750

3. Lost employer FICA savings on worker who does not join health care reimbursement (FICA) 92 (cash)

4. Lost employer FICA savings ondependent care reimbursement (FICA) 382 (cash)

5. TOTAL COST TO EMPLOYER $1,200+

© Personal Finance Employee Education Foundation, 2009.

“Employer cost for not providing basic financial education that changes behaviors and job outcomes is $750 to $1,200+ per employee!”

Employer Costs: Annual Cost to Employer for Ignoring One Worker’s Financial Illiteracy©

Page 16: Presented by Dr. Tom Watson Watson Training & Development “Workplace Financial Programs Are Profitable When Done Right” The Business Case for Financial

Quality Workplace Financial Programs Rescue Employees and Employers byQuality Workplace Financial Programs Rescue Employees and Employers by

Quality Financial Programs Result in Improved Employee Personal Finances and Employer’s Bottom Line

1. Decreasing employee personal financial distress

2. Increasing employee personal financial wellness

Page 17: Presented by Dr. Tom Watson Watson Training & Development “Workplace Financial Programs Are Profitable When Done Right” The Business Case for Financial

Salary increases? No

Bonuses? No

Most retirement education workshops? No

Employee Assistance Programs? No

Marriage counseling? No

Quality Financial Education? Yes

Credit Counseling? Yes

What does NOT reduce employee financial distress and increase financial wellness?

Page 18: Presented by Dr. Tom Watson Watson Training & Development “Workplace Financial Programs Are Profitable When Done Right” The Business Case for Financial

This is knowledge about

• Spending Plans

• Credit Management

• Savings

“AND The lack of financial literacy is the major reason why employees do not save for retirement”

Quality Programs Emphasize“Basic Financial Literacy”

Page 19: Presented by Dr. Tom Watson Watson Training & Development “Workplace Financial Programs Are Profitable When Done Right” The Business Case for Financial

• Comparison shop

• Achieve savings goals

• Enjoy average to above average financial well-being

• Comparison shop

• Achieve savings goals

• Enjoy average to above average financial well-being

Quality Programs Result in Financially Literate Employees Who are Engaged with Money Issues

Human resources professionals can help make this happen

Page 20: Presented by Dr. Tom Watson Watson Training & Development “Workplace Financial Programs Are Profitable When Done Right” The Business Case for Financial

Lower financial distress Increase financial well-being Better health Retirement preparation Improved family relationships Gains in job performance

“It makes a difference to that one!”

Quality Financial Program Result in Improved Employee Financial Wellness

Page 21: Presented by Dr. Tom Watson Watson Training & Development “Workplace Financial Programs Are Profitable When Done Right” The Business Case for Financial

“Employers do not realize they can improve profits

–and prove it–

by helping employees improve personal financial behaviors”

Quality Financial Programs Result in Improved Employer Profits

“It makes a difference to that one!”

Page 22: Presented by Dr. Tom Watson Watson Training & Development “Workplace Financial Programs Are Profitable When Done Right” The Business Case for Financial

Return on Investment (ROI):The Personal Finance Employee Education Foundation expects employers typically will receive a ROI of 3:1 (or more) annually for quality financial programs

Example: Cost: $1500 invested in financial programs by employer/employee

Benefit: $4500 ROI = 3:1

Quality Financial Programs Result in a Positive ROI for Employers

Page 23: Presented by Dr. Tom Watson Watson Training & Development “Workplace Financial Programs Are Profitable When Done Right” The Business Case for Financial

One Year Projection of the Changes in 10 Variables

1. Less work-time spent on personal finances2. Less absenteeism3. Reduced turnover4. Improvements in job performance5. Lower health care costs6. Health care premium savings7. Employer’s FICA savings for more employees in

health care spending plan8. Employer’s FICA savings for more employees in

dependent care spending plan9. Fewer workers’ compensation claims10. Fewer garnishments

Page 24: Presented by Dr. Tom Watson Watson Training & Development “Workplace Financial Programs Are Profitable When Done Right” The Business Case for Financial

It is in the employer’s best interest—more profits—to provide employees easy access to quality financial programs

Conclusions about Employee Financial Literacy and Employer Profits

“It also is the right thing to do as stewards of employee well-being!”

“It also is the right thing to do as stewards of employee well-being!”

Page 25: Presented by Dr. Tom Watson Watson Training & Development “Workplace Financial Programs Are Profitable When Done Right” The Business Case for Financial

Companies Offering Our Financial Wellness Program

• Eastman Chemical Company• Neiman Marcus• Exxon/Mobil • Xerox Corporation• Citibank• Harris County• City of Houston• Alcatel Corporation• U.S. Navy

• Ernst & Young• Texas Dept of Agriculture• Methodist Healthcare System• Texas Bank & Trust• General Dynamics• U.S. Air Force• UPS• Triad Health Care• And 100’s of others

Page 26: Presented by Dr. Tom Watson Watson Training & Development “Workplace Financial Programs Are Profitable When Done Right” The Business Case for Financial

Our program is available as a live seminar, an online four month study course, in book form and on CD.

It is Guaranteed to Improve Employee Financial Wellness and Your company’s Bottom-Line

www.ThePayRaiseProfessor.comDr. Tom Watson

[email protected]