presentation to holroyd youth workers

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What teens are doing online and particularly in social media.How to work out which social media will work best for your organisation, tips on best practice and specific tips for Facebook, YouTube and Twitter.

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Page 1: Presentation to Holroyd Youth Workers

Social Media

Page 2: Presentation to Holroyd Youth Workers

Who is Lara Solomon?

• Author of Brand New Day – The Highs & Lows

of Starting a Small Business

www.BrandNewDay.com.au

• Chief Rabbit at Social Rabbit

www.SocialRabbit.net

• Winner of Telstra NSW Micro Business Award

2008

• Finalist in Telstra Young Businesswoman

Award in 2005 and 2008

• Blogger for

www.SmartCompany.com.au,

www.socialnomics.net,

www.flyingsolo.com.au

Page 3: Presentation to Holroyd Youth Workers

• The best way to reach young people on

social media

• How to interact on social media for best

results

• The do’s and don’ts of social media

• Managing negative comments

• Practical tips and advice to make the

most out of the social media you are using

Page 4: Presentation to Holroyd Youth Workers

Let’s Watch a Video

Page 5: Presentation to Holroyd Youth Workers

Social media is media designed to be disseminated through social

interaction, created using highly accessible and scalable publishing

techniques. Social media uses Internet and web-based

technologies to transform broadcast media monologues (one to

many) into social media dialogues (many to many). It supports the

democratization of knowledge and information, transforming people

from content consumers into content producers…… Businesses

also refer to social media as user-generated content (UGC) or

consumer-generated media (CGM). Social media utilization is

believed to be a driving factor in the idea that the current period in

time will be defined as the Attention Age. Source: Wikipedia.com

What is Social Media?

OR…. a way to have a conversation with your audience

Page 6: Presentation to Holroyd Youth Workers

What is Social Media?

Page 7: Presentation to Holroyd Youth Workers

Australian Teens Using Social Networking

Sites

Source: http://newmediaresearch.educ.monash.edu.au/moodle/pluginfile.php/2117/mod_label/intro/SNSandRisks_REPORT.pdf

Page 8: Presentation to Holroyd Youth Workers

Australian Teens Using Social Networking

Sites

Source: http://newmediaresearch.educ.monash.edu.au/moodle/pluginfile.php/2117/mod_label/intro/SNSandRisks_REPORT.pdf

Page 9: Presentation to Holroyd Youth Workers

USA Teens Online

http://www.pewinternet.org/~/media//Files/Reports/2010/PIP_Social_Media_and_Young_Adults_Report_Final_with_toplines.pdf

Page 10: Presentation to Holroyd Youth Workers

USA Teens Online

http://www.pewinternet.org/~/media//Files/Reports/2010/PIP_Social_Media_and_Young_Adults_Report_Final_with_toplines.pdf

Page 11: Presentation to Holroyd Youth Workers

USA Teens Online

http://www.pewinternet.org/~/media//Files/Reports/2010/PIP_Social_Media_and_Young_Adults_Report_Final_with_toplines.pdf

Page 12: Presentation to Holroyd Youth Workers

Video in Australia

Page 13: Presentation to Holroyd Youth Workers

Find Out Where They Are

www.facebook.com/ads/create

Page 14: Presentation to Holroyd Youth Workers

http://twitter.com/#!/search-advanced

Find Out Where They Are

Page 15: Presentation to Holroyd Youth Workers

www.google.com/trends

www.google.com - blogs

Find Out Where They Are

Page 16: Presentation to Holroyd Youth Workers

Other ways…..

1. Ask your audience what they use

2. Do a quick survey

3. See what your competitors are using

Find Out Where They Are

Page 17: Presentation to Holroyd Youth Workers

Find Out Where They Are

Page 18: Presentation to Holroyd Youth Workers

Tip 1. What do you enjoy using?

Page 19: Presentation to Holroyd Youth Workers

Tip 2. Choose your weapon

Page 20: Presentation to Holroyd Youth Workers

Tip 3. Be Consistent

Page 21: Presentation to Holroyd Youth Workers

Tip 4. Have a conversation

Page 22: Presentation to Holroyd Youth Workers

Tip 5. Have fun!

Page 23: Presentation to Holroyd Youth Workers

Tip 6. Social media takes time...

Page 24: Presentation to Holroyd Youth Workers

Tip 7. Add Value

Page 25: Presentation to Holroyd Youth Workers

Tip 8. Be real

Page 26: Presentation to Holroyd Youth Workers

Tip 9. Promote yourself

Page 27: Presentation to Holroyd Youth Workers

Tip 10. Interact

Page 28: Presentation to Holroyd Youth Workers

- HARD WORK

You Should know that

Social Media is….

- PART OF MARKETING

- NOT A SILVER BULLET

- A WAY TO PROMOTE

- SOMETHING THAT TAKES TIME

Page 29: Presentation to Holroyd Youth Workers

Managing Negative Comments

Page 30: Presentation to Holroyd Youth Workers

Managing Negative Comments

- Keep on top of what

people are saying

- Respond quickly to any

comments

- Take people offline as

soon as you can

- Don’t have an account

that isn’t monitored

Page 31: Presentation to Holroyd Youth Workers

Watch….

www.google.com/alerts

www.socialmention.com

Page 32: Presentation to Holroyd Youth Workers

®

Page 33: Presentation to Holroyd Youth Workers

Facebook Page Tips

- Add applications to make the page more interesting

- Work out why people should interact with you

- Put up engaging content

- Have a simple eye catching cover image

- Add content regularly

- Set up a page NOT a personal profile or a group

- Respond to comments

- Promote your page in other marketing both on and off line

- Check your page insights

- Go for quality not quantity

- Know WHY you have a page

Page 35: Presentation to Holroyd Youth Workers

Twitter Tips

- Talk to people

- Work out why people should interact with you

- Put up short engaging content

- Add your profile information

- Add content regularly – min of 5 tweets a day

- Decide on the purpose of your account

- Respond to mentions

- Promote your twitter account in your marketing both on and offline

- Retweet

- Share interesting content

Page 36: Presentation to Holroyd Youth Workers
Page 37: Presentation to Holroyd Youth Workers

- Better to get content up than have it perfect

- Check for comments & respond

- Favourite other videos

- Use playlists to make videos easier to find

- Regularly upload videos

- Give Your Channel a name

- Comment on other videos

- Promote your channel in other marketing both on and off line

- Don’t be too promotional

- Shorter is better

- Fill in a description & keywords for every video uploaded

YouTube Tips

Page 38: Presentation to Holroyd Youth Workers

www.SocialRabbit.net

http://au.linkedin.com/in/LaraSolomon

www.Facebook.com/SocialRabbit

www.Twitter.com/LaRoo

www.YouTube.com/TheSocialRabbit

Questions