MICHAEL HAMMER

(APRIL 13,1948-SEP 3,2008)

HE WAS ONE OF THE FOUNDERS OF THE MANAGEMENT THEORY OF BUSINESS PROCESS REENGINEERING(BPR)

BIOGRAPHY

CONTRIBUTIONS

BIBLIOGRAPHY

THE BPR

CONCLUSION

Dr.MICHAEL MARTIN HAMMER

BORN APRIL 13,1948

MARYLAND

PROFESSION ENGINEER

WIFE PHYLLIS THURM HAMMER

DEATH SEP 3rd,2008

B.S - EECS FROM MASSACHUSETTS INSTITUTE OF TECHNOLOGY -1968

M.S - EECS FROM MASSACHUSETTS INSTITUTE OF TECHNOLOGY-1970

Ph.D- EECS FROM MASSACHUSETTS INSTITUTE OF TECHNOLOGY-1973

DR HAMMER IS THE AUTHOR OF FOUR BOOKS:-

• THE REENGINEERING THE CORPORATION - 1993

(IT WAS RANKED AMONG THE”THREE MOST IMPORTANT BUSINESS BOOKS OF THE PAST 20 YEARS”BY FORBES MAGAZINE)

• THE REENGINEERING REVOLUTION - 1995

• THE BEYOND REENGINEERING - 1997

• THE AGENDA - 2001

THE ESSENCE OF BPR

HAMMER AND CHAMPY NOTED THAT IN THE BUSINESS ENVIRONMENT NOTHING IS

CONSTANT OR PREDICTABLE-NOT THE MARKET GROWTH,CUSTOMER DEMAND,PRODUCT

LIFE SPANS,TECHNOLOGICAL CHANGE,NOR THE NATURE OF COMPETITION

CUSTOMERS NEED INNOVATED PRODUCTS .THEY NOT ONLY LOOK INTO “BEST PRICE “ ALONE BUT IT IS DRIVEN BY OTHER FACTORS SUCH AS

QUALITY

SELECTION

SERVICE

RESPONSIVENESS

THIS MERCURIAL BUSINESS ENVIRONMENT REQUIRES A SWITCH FROM TASK ORIENTATION

TO PROCESS ORIENTATION

Hammer And Champy Define It As

“Reengineering Is The Fundamental Rethinking And Radical Redesign Of Business

Processes To Achieve Dramatic Improvements In Critical,contemporary Measures Of

Performance,such As Cost,quality,service,and Speed.”

Thomas H Davenport (Bpr Theorist)

“Encompasses The Envisioning Of New Work Strategies,the Actual Process Design

Activity And The Implimentation Of The Change In All Its Complex Technological

Human And Organizational Dimensions”

BPR DERIVES ITS EXISTENCE FROM DIFFERENT DISCIPLINES AND FOUR MAJOR AREAS CAN BE IDENTIFIED AS BEING SUBJECTED TO CHANGE IN BPR ARE:

ORGANIZATION

TECHNOLOGY

STRATEGY

PEOPLE

The Strict Focus On Efficency And Technology And The Disregard Of People In The Organization

Overtrust In Technology Solution’s

Lack Of Management Support For The Initiative And Thus Poor Acceptance In The Organization

Exaggerated Expectations Regarding The Potential Benifts From a BPR Initiative And Consequently Failure To Achieve The Expected Results

Poor Project Management

Michael Martin Hammer Was A Re-engineering Guru

Dr Hammer Focuses On The Operational Nuts And Bolts Of Business

He Coined The Term Bpr

The Interrelated Activities Aiming At Creating A Value Added Output To A Customer Is The Basic Idea Of Bpr

Bpm Is The Successor Of Bpr Wave