presentation group decision making
TRANSCRIPT
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GROUP DECISION MAKINGRakesh Shrestha
EM-09-11, HIST
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GROUP DECISION MAKING
Why groups can make higher qualitydecisions?
When to use a group?
Vroom-Yetton ModelImportance of Quality Decision Making
Advantages and disadvantages of Group
Decision MakingTechniques of Group Decision making
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WHY GROUPSCANMAKEHIGHERQUALITYDECISIONS?
According to Gary John, there are threeassumptions that form basis of this argument:
Groups are move vigilant than individuals
Groups can generate more ideas & developmore alternative solutions than individuals
Groups can evaluate ideas better thanindividuals
When to use a Group? Two criteria
Quality of the decision
Acceptability of the decision
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THE VROOM YETTEN MODEL
Model is used for deciding whether to use a groupfor decision-making purposes?
Divide the decision making into 5 styles rangingfrom individualized decision making by themanager on one extreme
to
Totally participative decision making at the otherextreme.
This model considers the style of decision makingas follows:
A Stands for autocratic
C Stands for Consultative
G stands for Group
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THE VROOM YETTON MODEL
These styles are explained as below:
1. A Autocratic Style
A1 : The manager unilaterally makes the decisionand his decision is based upon whateverinformation and facts are available to him
A2 : The manager makes the decision himself butgets all the information needed personally from hissubordinates.
2. C Consultative Style
C1 : Consult the subordinate who are expected to
be involved with the outcome of the decisionmaking
C2 : Meet subordinates in a group
3. G Group Style
G2 : Participative style
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IMPORTANCEOF QUALITYOFDECISION
The quality of the decision is important, and the same may beeither made by the manager himself or by the group. The
same may be in the following scenarios : The extent to which the manager possess the information and
expertise to make a high quality decision
The extent to which the subordinates have the necessaryinformation to assist in generating a high quality decision
The extent to which problem is structured
The probability that a managers decision will be accepted by
the subordinates
The extent to which the subordinates would go to attain
organizational goals The extent to which acceptance on the part of subordinates is
critical to the effective implementation of the decision
The extent to which the subordinates are likely to disagreeover preferred solutions
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Advantages of group decision making
Groups members may have different specialities
Implementation of decision may be more effective Eliminates biases
Builds up foundations as a training ground
Democratic in nature
Disadvantages of Group Decision Making Time consuming
Social pressure
Own interests to protect
May not be in accord with the goals and objectives ofthe organization
Groupthink
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TECHNIQUESOF GROUP DECISION-MAKING
Brainstorming
Delphi Technique
Nominal technique
Fishbowling Didactic Interaction
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BRAINSTORMING
Brainstorming technique involves a group of people, usually betweenfive and ten, sitting around a table in classroom setting, generating
ideas in the form of free association. The primary focus is on generation of ideas, rather than on
evaluation of ideas, the idea being that if a large number of ideas
can be generated, then it is likely that there will be unique andcreative solution among them.
The rules to be followed in the process of brainstorming are
explained by leader and include the following:
No judgments are to be made on these ideas when they aregenerated. No idea is to be criticized or evaluated in any way untilall ideas have been considered.
Welcome wild ideas, no matter how absurd they might seem. The
ideas that are too wild and unfeasible can always be discardedlater.
Strive for quantity and not quality.
Each participant is encouraged to improve or modify otherparticipants suggestions.
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FISH-BOWLING This is a variation of the brainstorming, but is more structured and is to the
point.
The decision making group of experts is seated around in a circle with a
single chair in the centre if the circle.
One member of the group is invited to sit in the centre chair and gives hisviews about the problem and his proposition of solution in discussion.
The other group members can ask him questions but no cross talk isallowed.
Once the member finished and his viewpoint is fully understood, he leavesthe center and joins the group in the circle.
Exchange between the center chair and the group members continues untilthe chair is vacated. All exchanges must be between the center and the groupand no two group members are allowed to talk directly.
This technique results in each member favoring a particular course of action,
since all members are acting upon the same database and also since eachidea offered by the central members is thoroughly questioned and examined.
After all the experts have expressed their views, the entire group discussesthe various alternatives suggested and pick the one with consensus.
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DIDACTIC INTERACTION This technique is applicable only in certain situations,
but is an excellent method when such a situation exists.
The type of problem should result into a yes-no solution. There are two group, one favouring yes and other
favouring no.
The first group will list all the pros of the problemsolution and the second group will list all the cons.
These two groups meet and discuss their findings andtheir reasons. After an exhaustive discussions, thegroups switch sides and try to find weaknesses in theirown original viewpoints.
This interchange of ideas and tolerance andunderstanding of opposing viewpoints results in mutual
acceptance of facts as they exist so that a solution canbe built around these facts and opinions relating tothese facts and thus a final decision is reached.
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THANKYOU!