presentation for keizai koho center by ben boyd
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PRESENTATION for KEIZAI KOHO CENTER
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by BEN BOYD Global Chair, Corporate Practice
We are living through profound transformation in the public relations landscape today
governmental technological
FINANCIAL
societal
Old models no longer work in isolation
GENERAL POPULATION
CEO
BOARD OF
DIRECTORS
ACADEMICS
TECHNICAL EXPERTS
ELITE MEDIA
Vertical Flow & Controlled Information
PYRAMID of INFLUENCE
GENERAL POPULATION
EMPLOYEES
ACTION CONSUMERS
SOCIAL ACTIVISTS
Power of Peer-to-Peer & Horizontal Communications
PYRAMID of COMMUNITY
New models are firmly established
PYRAMID of COMMUNITY
PYRAMID of AUTHORITY
The new dynamic
DIAMOND of INFLUENCE
BOARD OF
DIRECTORS
ACADEMICS
TECHNICAL EXPERTS
ELITE MEDIA
CEO
ACTION
CONSUMERS
SOCIAL
ACTIVISTS
EMPLOYEES
GENERAL POPULATION
3
Moving forward, as communicators
we must consider
DIAMOND of INFLUENCE
FUNDAMENTAL SHIFTS in COMMUNICATIONS PARADIGM
control
community
content
control
31%
40%
50%
38% 43%
51% 53%
67%
24% 22%
10%
20%
30%
40%
50%
60%
70%
80%
2009 2010 2011 2012 2013
CEO (Global)
CEO (Japan)
Leaders are less trusted today
traditional hierarchies HAVE BEEN challenged
fixed to
variable…
from…
community
Each audience is
DIFFERENT…
know the community
40%
29%
39%
22%
31%
47%
44% 43%
65%
61%
10%
20%
30%
40%
50%
60%
70%
80%
2009 2010 2011 2012 2013
A person like me (Japan)
A person like me (Global)
Rise of “a person like me”
POWER of peer-to-peer
Today, 7 years after Twitter’s inception…
there are 200 million active users creating over
400 million Tweets each day.
By comparison, it took 3 years, 2 months,
and 1 day to reach the first billion Tweets
content
STORYTELLING
imperative
Every company is a “ media
company ” - RICHARD EDELMAN
CLOVERLEAF of
media Traditional Hybrid
Social Owned
channels
Change will never
be this “ slow again ”
DIAMOND of INFLUENCE
CEO
BOARD OF
DIRECTORS
ACADEMICS
TECHNICAL EXPERTS
ELITE MEDIA
GENERAL POPULATION
EMPLOYEES
SOCIAL
ACTIVISTS
ACTION CONSUMERS
community
control
content content
Thank you.
Copyright ©2013 Daniel J. Edelman, Inc. All rights reserved.
All information contained herein is confidential and proprietary to Daniel J. Edelman, Inc. (“Edelman”).