Presentation Deck - Internet Access - What to do When Free is not Enough

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  1. 1. Internet Access: What to do when free is not enough 2013 PSAV Presentation Services. All Rights Reserved.
  2. 2. Nice to have Mission critical
  3. 3. Terminology How to prevent failure How to negotiate What will the future hold?
  4. 4. Reality Check (1981)
  5. 5. Video http://www.youtube.com/watch?v=rE0Pc66NhFo
  6. 6. Reality Check (1994)
  7. 7. Video https://www.youtube.com/watch?v=UlJku_CSyNg
  8. 8. 2010
  9. 9. 1 GB/hr 3 GB/hr
  10. 10. Terminology
  11. 11. 1.Bandwidth 2.Infrastructure 3.Support
  12. 12. 50:1 1:1 Incoming Bandwidth Shared Dedicated Incoming Bandwidth
  13. 13. Guest Rooms Meeting Space Bandwidth Everyone Elses Meetings Your Meeting Shared Public Space Back Office Dedicated
  14. 14. 0 20 40 60 80 100 56k modem ISDN (128k) T1 (1.5 Mbps) DSL Cable T3 / DS3 (45 Mbps) Metro Ethernet (100 Mbps) Mbps Shared Dedicated
  15. 15. 0 200 400 600 800 1,000 56k modem ISDN (128k) T1 (1.5 Mbps) DSL Cable T3 / DS3 (45 Mbps) Metro Ethernet (100 Mbps) Gigabit Ethernet (1000 Mbps) Mbps Shared Dedicated
  16. 16. Infrastructure
  17. 17. Wi-Fi install year Wi-Fi Version Single Band Dual Band 2006 b 25 N/A 2008 2011 a + g 50 100 2012 2013 n 75 150 2014 ac N/A 300
  18. 18. Support N.O.C. Engineering Onsite (Sales and Tech)
  19. 19. Top 5 ways to prevent a Wi-Fi failure
  20. 20. Whos had a bad Internet experience?
  21. 21. Video http://www.youtube.com/watch?v=znxQOPFg2mo
  22. 22. 1. Inadequate Bandwidth 2. Inadequate Infrastructure 3. Inadequate Support 4. External Factors 5. Lack of Planning
  23. 23. Interference
  24. 24. Presenters Exhibitors Show Management Attendees Inadequate Bandwidth
  25. 25. Free to use and found at; http://www.conventionindustry.org/StandardsPractices/APEX/bandwidthconnectivity/bwidthestimator.aspx or Google CIC Bandwidth Introducing the Bandwidth Estimator
  26. 26. Coverage Density Inadequate Infrastructure
  27. 27. Inadequate Support
  28. 28. External FactorsExternal Factors
  29. 29. Planning How much bandwidth can you dedicate solely to my group? Do you have an AP layout map to send me? Who provides your on and offsite support?
  30. 30. How to Negotiate Internet Services
  31. 31. I smell money
  32. 32. No Support 5 days call out 5 minutes on the phone Immediate response
  33. 33. I need food
  34. 34. What meal period? For how many? Buffet, plated or grab and go? Hot or cold? Whats your budget?
  35. 35. I need Internet
  36. 36. For how many people? How many devices? What will they be using Internet for? How much bandwidth? How critical is it to the success of the meeting?
  37. 37. Why do we need Wi-Fi?
  38. 38. By Connection / Device / User Bandwidth per connection? Scalable? Sufficient? By Bandwidth Verifiable Scalable Inform future event planning Pricing Model
  39. 39. Reporting
  40. 40. Sponsorship
  41. 41. RFPs The bitterness of poor quality remains long after the sweetness of low price is forgotten. - Benjamin Franklin
  42. 42. RFPs You dont want it to break You dont want to over pay
  43. 43. RFPs Info to the Venue Provide a profile of the meeting Devices / bandwidth / applications Prior event reporting Info from the Venue Bandwidth Infrastructure Support
  44. 44. Collaborate
  45. 45. http://www.conventionindustry.org Presentation available on CIC website APEX Glossary Supplemental Technology Terms Bandwidth Estimator Coming soon; Addition to RFP Workbook Site visit check list APEX bandwidth workgroup continues Articles in industry publications and white papers (archived on CIC website) CIC volunteers available for further education internet@psav.com I want more!
  46. 46. How could we enhance meetings & events if Wi-Fi worked consistently? The Future
  47. 47. be strong, I whispered to my wifi signal Author unknown