SoSomeme questions to questions to ask before designing ask before designing

trainingtraining

Roger SchankRoger SchankChairman, Chairman, Socratic ArtsSocratic Arts CorpCorp

Professor Emeritus, Northwestern UniversityProfessor Emeritus, Northwestern University

What do What do expertsexperts know how to do?know how to do?

How did they learn to do it?How did they learn to do it?

How dHow doo you teach it?you teach it?

What kind of students do you want?What kind of students do you want?

How do your sHow do your studentstudents behavebehave??

What What iis the role of the teacher?s the role of the teacher?

What really happens in classrooms?What really happens in classrooms?

How does tHow does the environment he environment determine what can be taughtdetermine what can be taught??

What are students thinking?What are students thinking?

What is the role of hands on What is the role of hands on experience?experience?

What is the role of What is the role of the teacherthe teacher??

How doHow do the conditions the conditions dictate what dictate what is taughtis taught??

How doesHow does ttechnologechnologyy ininfluence what fluence what is taught?is taught?

Does will technology actually help?Does will technology actually help?

What is the real role of technology? What is the real role of technology?

How did you learn your expertise?How did you learn your expertise?

What is the role of experience?What is the role of experience?

Immanuel Kant, The Critique Immanuel Kant, The Critique of Pure Reasonof Pure Reason

That all our That all our knowledge begins knowledge begins with experience with experience there can be no there can be no doubt. ...no doubt. ...no knowledge of ours is knowledge of ours is antecedent to antecedent to experience, but experience, but begins with it.begins with it.

Descartes: Rule 1Descartes: Rule 1

The end of study should The end of study should be to direct the mind be to direct the mind towards the enunciation towards the enunciation of sound and correct of sound and correct judgementsjudgements on all on all matters that come matters that come before it.before it.

What is tWhat is the role of motivationhe role of motivation??

How do we How do we define define success?success?

What does the student want to What does the student want to learn?learn?

Why does the student want to learn Why does the student want to learn it?it?

New Technology allows us New Technology allows us to create a new modelto create a new model

WWhere teachers teach as neededhere teachers teach as neededWhere students pursue goals they want to pursueWhere students pursue goals they want to pursueWhere learning is just in timeWhere learning is just in timeWhere practice is keyWhere practice is keyWhere students learn by doingWhere students learn by doingWhere tests are about performance not competenceWhere tests are about performance not competence

Learning on line is Learning on line is a a ““one on manyone on many”” experienceexperience

Mentoring is one on oneMentoring is one on oneTeacheTeachers teach rs teach SocraticallySocraticallyTeams divide work according to abilitiesTeams divide work according to abilitiesDesigners anticipate where on line help will be foundDesigners anticipate where on line help will be foundLearning is “just in time”Learning is “just in time”

Yes, very niceYes, very nice……Can we actually do this?Can we actually do this?

We have done it at:We have done it at:

Carnegie Mellon WestCarnegie Mellon WestTTrrump Universityump UniversityDeloitte, Pfizer, First Union, GE, IBMDeloitte, Pfizer, First Union, GE, IBMMany Government OrganizationsMany Government Organizations

Some design Some design suggestionssuggestions

Give studentsGive students stories to tellstories to tell

Don’t copy school Don’t copy school

Don’t imagine that People can learn by being told

Think about scenarios Think about scenarios

Present good examples of doingPresent good examples of doing

Enable participationEnable participation

start with an understanding of the start with an understanding of the usual student mistakesusual student mistakes

Create fictional worlds that allow Create fictional worlds that allow students to make detailed decisionsstudents to make detailed decisions

The story centered curriculumThe story centered curriculum is is a voyagea voyage

The Voyage depends uponThe Voyage depends upon use of use of properproper feedback methodsfeedback methods

Things to remember about Things to remember about learninglearning

Learning cannot Learning cannot take place without take place without real driving goalsreal driving goals

Learning should be an Learning should be an exciting experienceexciting experience

LLearning cannot take earning cannot take place in an hourplace in an hour

Good learning designs Good learning designs depend upon depend upon ““just in just in

timetime”” mentoringmentoring

Good learning designs Good learning designs include teamworkinclude teamwork

Learning is a one on Learning is a one on one experienceone experience

LLearning requires earning requires interaction interaction

Learning begins with good Learning begins with good designdesign

consider the experiences you want consider the experiences you want your students to haveyour students to have

Just say “no”Just say “no”

roger@socraticarts.comroger@socraticarts.com