Consumer protection act are designed to ensure fair competition and free flow of accurate information in the marketplace. The act are designed to prevent businesses that engage in fraud or specified unfair practices Regulation which aims to protect the interests of consumers.

Consumer is defined as someone who acquires goods or services for straight use or possession rather than for resale or use in production and manufacturing.

Guarantee to Survival .Adequate Food.Right to Clothing.Proper Shelter.Proper Health care.Proper Education.Proper Sanitation.

The Rights to Safety

Consumer has to get safe commodities.Right to get labels which contain the proper information about product.Expect knowledge about product , how to use and how to operate.Right to get product warning signs

The Right to Information

Right to know ingredients/chemical contents of product.Right to know precautions of product.Manufacturer must disclose limitations and expiry date of products.Manufacturer must disclose the using process, number of pieces. Manufacturer must disclose warranties or guarantees.

The Right to Choose

Consumer has right to choose competitive prices.Consumer has right to choose satisfactory quality.Consumer has right to choose sizes, shapes, and colures

The Rights to Redress & Representation

Rights to claim against misrepresentation of shoddy goods or unsatisfactory services.Rights to express his/her interests. Right to read newspapers, bulletin boards for hearings public announcements.Right to attend public hearings or event in consumer’s area where consumer issues are being discussed.

The Rights to Consumer Education

Consumer has to acquire knowledge and necessary skills.Consumers has right to scan newspapers, magazines and other reading materials, which educate consumers on how to get the best value for their money.

The Rights to Healthy Environment

Consumer has right to live and work in an environment which is not hazardous.

Price and Distribution Act

The Price and Distribution of Essential Commodity Ordinance, 1970 was enacted to ensure the right price so that the importers, producers and the businessmen may not be able to earn unjust profits.

Breast Milk Substitute Act

2The Breast Milk Substitute (Regulation of Marketing) Ordinance 1984 states that nobody is allowed to promote the use of any breast milk substitute or give any impression that breast milk substitute is better than breast- feeding. The Ordinance has also made it mandatory to inscribe that “there is no substitute to breast-feeding” on the package of the substitute.

Anti-smoking Act

3According to the anti-smoking campaign act of October 27, 1988 Bangladesh reduce the use of tobacco. Sellers and manufacturers are instructed to give warning on the tobacco packet as “smoking is injurious to health”.

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Dangerous Drugs Act

5The Dangerous Drugs Act 1930 empowered government to put restrictions on cultivation of cocoa-plant, manufacture and possession of opium, cultivation of poppy etc.

Trade Mark Act

6The Trade Mark Act 1940 provides that all manufactured commodity should have a trademark, which will distinguish it from other commodity of the same nature and the consumers will get the liberty to choose their own brand.

Special Power Act

The Special Power Act 1974 provides for more severe penalties for advertisement, black- marketing, smuggling, adulteration of or sale of adulterated foods, drinks, drugs or cosmetics.

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Weights and Measures Act

The Standards of Weights and Measures Ordinance 1982 provides that the establishment of standards of weights and measures shall be based on metric system and units of measurement and would be know in the country as System International (SI) units.

According to the Bangladesh Pure Food Ordinance, restriction to Production and sale of adulterated food stuffs, foods harmful to men and animals, brands in labeling and advertisements, Sale of flesh of dead animals (banned). For first time punishment ranges up to a fine of Tk. one thousand .For a second time fine rises to Taka four thousand only.

Pure Food Act

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Foods served in hotels and restaurants are often prepared early in the morning in large quantities and kept for hours allegedly without proper and safe preservation until the whole lot is sold out. Improper storage of food and cleanliness of restaurant staff, unhygienic preservation is major reason the spread of food borne diseases.

Most of our people are used polluted water from river and ponds. They use same pond or river water for drink and bath and other task. which is harmful for heath and causes for different diseases.

Water-borne

Diseases Due to Impure Food

Diarrhea

Poisoning

Dysentery

Enteric Fever

Hepatitis

Consumers are deprived of their legitimate services even after paying increased costs.The Doctor and staff are not sincere in their duties and responsibilities Incidence of death due to wrong treatment and counterfeit drugs are often published in the newspapers.

Air is polluted by different unplanned industries and brick field and vehicles smoke ,which affect consumer health.

Poly bag which reduce the power of land. So our cultivation of crops reduce. it also pollute our air through burning. Use of poly bag restricted by government, but the rate of using poly bag increasing rapidly.

Though the Consumer Protection Act has a restriction to sale of fruits treated with chemicals endangering public health, the sale of contaminated food is increasing rapidly.

Due to lack of effective implementation of existing traffic laws, road accidents have been increasing at an alarming rate. Defective bus, minibus, auto-rickshaw and rickshaws are plying on the road with excessive passengers and often causing accidents resulting in death.

26% did not have BSTI certification marks and proper labeling.

26%

18% had no expiry date on the label.

18%23% cases weight was not mentioned.

23%

33% cases weight was not mentioned.

33%

27% of Jams and Jelly did not have BSTI certification marks.

16.72% did not mention ingredients.

19.38% did not mention date of production and date of expiry.

36.90% cases retail price was not mentioned on the label.

Lack of Consumer Awareness.

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Lack of Administration Awareness.

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Illiteracy.3

Economic Condition.4

Solidarity.4

Lack of Administration Awareness

In time of purchase product consumer must read out the level of product.

Before purchase

product consumer must ensure the logo

of product.

Before purchase product consumer must aware about the quality of product.

Before purchase product consumer must investigate the quality product.

Before purchase product consumer

must ensure the Weights and Measures of

product.

Government should check the availability of product tester institution like BSTI.

To get available source of information, publicity have to increase.

Manufacturer must be obliged to inform their consumers about products.

With the cooperation of consumer, government should impose some rules to business organization.

To ensure Consumer Protection Act, inefficiency of administration sector should be removed.

Inadequate transport sector have to set up danger free.

In medical sector insufficiency of doctor and staff must be removed for implementing Consumer Protection Act.