PRERNA SHARMA5032/1, MHC, ManimajraChandigarh – 160101D.O.B : 17th March 1987+91 844 779 8303prernashar@gmail.comSUMMARYTo achieve a growth-oriented position in a professionally managed and dynamic organization, which enable me to broaden my current skills and challenge my various abilities in a competitive environment and having adequate authority and responsibilities.

TECHNICAL EXPOSURE A result oriented professional with more than 5 years and 3 months of Domain experience in Financial Services,

Communication and High Tech Industry and Health and Public sector. Presently working as a Software Engineering Analyst in Accenture services pvt. ltd., Gurgaon. 58 months hands-on experience in Functional Testing, Black box Testing, Regression Testing, System integration testing,

End-to-End Testing, requirements management, test management and business process using Test Management Tool - HP Quality Center (QC/ALM) tool.

Knowledge of V-Model and Agile Methodology – Scrum system. Trained on Performance Tool – Load Runner. Good knowledge and experience in Mortgages and Insurance – Claims. Knowledge of Software Testing Life Cycle and Bug Life Cycle. Good experience in different Software Testing artefacts like Test Approach, Test Plan, and Defect Reporting. Creative and innovative thinker, bringing energy and enthusiasm in the team, leading to effective problem solution.

SKILLS Operating System Known: Windows (98,SP2,XP,Vista and 7),OS X Mountain Lion Automation/Performance Test Tools: QTP, TOSCA, Load Runner(trained) Test Management Tool: HP Quality Center, Expertus, Version One, ALM Database Skills : Oracle 9i/11g Application: ABS System, e-learning portal Languages: Seibel- Configuration(trained), SQL developer

ACHIEVEMENTS HP Certified Professional for Test Management Tool – Quality Center (90% Score). HP Certified Professional for Test Automation Tool – Quick Test Professional (92% Score). Awarded and have been recognized for my work by my Clients and Leads like Maximizes Team's Performance – Support.

and Contribution in team, Organizes Quality Work Efforts for White paper on Cloud Computing and more. Have been active in team building activities and organising events throughout my tenure in Accenture.

PROFESSIONAL EXPERIENCE1. Client: Saudi

Project: National Labor Gateway (KSA)From December 2015 to PresentOperating System: Windows 7Tools: HP ALM, SAP CRMDatabase: SQL Developer

To consolidate and streamline the various Employment Programs in place currently, HRDF & MoL have joined forces to developing the national workforce into a single platform – National Labor Gateway.Responsibilities:-

Creation of Test scripts for System Integration Test according to FSD’s/Interfaces in Microsoft Excel 2010 and uploading them to ALM.

Mentoring New joiners and other team members through knowledge transfer sessions on various interfaces, Execution Process on VLM portal and SAP CRM validation checks.

Managed Assignments to Team members and daily status reporting to Project leads on the Data Preparation activities. Preparation of Test Data as per the Eligibility criteria of the Programs on VLM portal and backend through SQL. Maintaining the Query Tracker and co-ordinating with Onshore to get the resolution in minimum time. Co-ordinated between Testing Team, Development Team, Onshore and offshore SAP team on day to day basis for quick

resolution of issues and defects. Review, incorporation and maintenance of HRDF comments/CRs in HP ALM. Extended work hour support to team on Weekdays and Weekends to achieve Execution targets continuously for 4

months.

2. Client: UK based Banking Society ClientProject Name: Multiple Releases and Currently MRPFrom: December 2012 to April2014Operating System: Windows 7Tools: Quality Center 10.0Database: SQL

UK based Building Society is a British mutual financial institution, the largest building society in the world. It is a major provider of both mortgage loans and savings in the UK, as well as personal banking such as loans, credit cards, bank accounts and insurance products. The Mortgage Sales and Originations (MSO) Programme started as the Intermediary Sales and Originations Platform Project. It was originally intended to provide Intermediaries with a system to submit mortgage applications directly and take them through to completion. The opportunity to use the solution to replace Mortgage Point of Sale (MPOS) was soon recognised and the project was expanded to include Branch, Direct and Internet Channels and the MSO programme was born.Responsibilities:-

Worked as a Test Preparation lead for Drop2 – MRP Release. Identifying test scenarios from requirement document. Creation of Test scripts according to FSD’s and Forms in Microsoft Excel 2010 and uploading them to Quality Center. Peer Review of Test scripts, Scenario’s and Test execution following the standards of BAC. Maintaining the Query Tracker and co-ordinating with Onshore to get the resolution in minimum time. Assignment and Preparation of Daily Status for Test preparation sent to onshore and client team. Requirement mapping activity in Quality Center (RTM). Execution of BAC scenario’s in Quality Center. Execution of SIT, FINT and Regression Scenario’s using Quality Center 10.00 Defect logging, Defect retesting and Defect Maintenance in Quality Center. Worked on the Live Patch support for preparation of Release 10.0 Support other team members, potentially outside of direct team/area of responsibility, to achieve overall objective. Prepared a functional document for the team on one of the working channels for mortgages.

3. Client: New York GovernmentProject Name: Health Care ProjectFrom: September2012 to November 2012;

May2014 to October2014Tools: Quality Center 10.0

HHS Accelerator project is a New York Govt initiative to improve upon their procurement timelines. The project majorly involves Portal and Filenet products and is currently in SIT stage.Responsibilities:-

Test Execution in ALM Tool. Defect Triage and reporting. Direct interaction with Development and Onshore team. Sending Overall project health report to senior leadership on weekly basis. Involved with onshore counterparts and client teams for On-boarding and Off-boarding of Resources with team.

Granting and revoking of Access to the client applications. Maintaining and sharing various Accenture reporting metrics. Working with project leads for Staffing Activities. Maintaining Various Project Trackers and Rosters. SharePoint Administration. Maintaining individual and project team productivity reports. Maintaining project inventory. Maintaining email distribution groups. Organizing Team events and outings. New Joiners induction and KT Plans that includes internal trainings.

4. Client: Insurance Company based at Germany Project Name: Claims

From: August 2011 to May 2012 Tools: Quality Center 10.0, DbVisualizer6.0.7, TOSCA Test Suite (Automation) Database: DB2 Others: ABS Application, Physical Machine for SNN filesThis Group is one of the largest financial service providers in the world having its core business and focus as Insurance. It provides services in the areas of Property and casualty insurance, Life and health insurance and Asset management and banking. I have been a part of Claims Module within the Engagement.Responsibilities:-

Test Planning according to Iterations and Releases. Preparation of Test cases (Manual and Automation).

Complete ownership of Claim automation by SNN file creation working in physical machine. Direct interaction with onshore BA’s for requirement updating and new requirements. Automation test case design, Automation test case Execution. Updating and maintaining various Project Trackers. Peer Review of test case execution and design. Defect logging, Defect retesting, Defect Maintenance. Providing and Attending KT sessions. Work in DbVisualizer6.0.7 for Data fetching.

5. Client: EMC^2 (Client onsite within India)Project Name: eLearning SABA Upgrade 5.5From: February 2011 to July 2011 Environment: Windows- ie8, ie9, Firefox, Chrome, SafariTesting Tools: HP Quality CentreOthers: Expertus Defect Management

SABA is a Learning Portal for all the users related to EMC2 in some or the other way who want to do any kind of trainings associated with the Organization. Using Saba Learning, learners and managers can target required competencies, certifications, and curricula; assess competency and certification gaps; and plan learning to address those gaps. Learners can then participate in different forms of learning-instructor-led or web-based-in order to close those gaps, measure their progress against targets, and then ensure continued improvement by repeating the learning process. Managers have the ability to assign learning offerings to their team members.Responsibilities:-

Identifying test scenarios from requirement document. Test Planning preparation. Created Requirement Traceability matrix. Responsible for Dry Run of application on various explorers for application compatibility check. Preparation of the Testing Suite.(Application layer, Internal Portal and External Portal). Execution of Functional and System Scripts using Quality Center 10.00 Logging and Maintenance of Defects using Quality Center 10.00 and Expertus Tool. Follow and maintain testing standards and procedures. Creation and Maintenance of Query Tracker, Execution Status Report, Defect Status Report. Ensure viable quality of work in the testing process. Support and ensure knowledge transfer to my other team members in order to maximize the team performance. Inform the test lead of any issues that may affect the quality of the product or the testing process. Direct interaction with Client on weekly basis.

6. Client: EMC^2 (Client onsite within India)Project Name: Remote Support OptimizationFrom: August 2010 to January 2011Tools: Quality Center 10.0, Oracle 11iOthers: Version One (Agile Project Management Tool)

This is a project which enables the Auto Route the Service Request raised by the Customer to appropriate Skill group in support team for better services and turnaround time which has decreased the manual procedure to assign a particular Service Request raised by a Customer which was time consuming and also overloaded a Support Engineers. Responsibilities:-

Requirement Analysis for every Sprint of 2 weeks duration. Client Interaction with no communication gap. Creation of the complete Test Suite for UI (7 interdependent screens). Creation of Service Request in Oracle11i using RMA Rules. Execution of Scripts using Quality Center 10.00 Logging and Maintenance of Defects using Quality Center 10.00 Data preparation for Automation and Performance scripts. Maintenance of Defect Tracker Report. Preparation of Complete UI understanding Document. Ensured ZERO Defects Deliverables. Ensure viable quality of work in the testing process. Direct interaction with client on daily basis.

ACADEMIC CREDENTIALS Successfully completed Green Field Training in Accenture during May 2010 to July 2010. B.Tech(2005-2009) in Computer Science from Punjab Tech. University with 69 % 12th in 2005 from Carmel Convent, Chandigarh with 67%.

10th in 2003 from St.Stephen’s, Chandigarh with 73%.