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Standard / Dimmable / 3-Way CFLs Covered CFLs A-Line / Dimmable LEDs 75 + 100 Watt January 1, 2014* 40 + 60 Watt December 31, 2014 REPLACEMENTS Halogen Preparing Retailers & Consumers for the Phase-Out of Inefficient Lighting Communication Materials Phase-Out Training & Communication Materials were developed by Retail Council of Canada in partnership with Natural Resources Canada * January 1, 2011 in British Columbia

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Standard / Dimmable / 3-Way CFLs

Covered CFLs

A-Line / Dimmable LEDs

75 + 100 WattJanuary 1, 2014*

40 + 60 WattDecember 31, 2014

R E P L A C E M E N T S

Halogen

Preparing Retailers & Consumers for thePhase-Out of Inefficient Lighting

Communication Materials

Phase-Out Training & Communication Materials were developed by Retail Council of Canada in partnership with Natural Resources Canada

* January 1, 2011 in British Columbia

Phase-Out Training & Communication Materials were developed by Retail Council of Canada in partnership with Natural Resources Canada

CONTENT & USER GUIDE

RECOMMENDED RECIPIENTS DISTRIBUTION METHODS

Sales Associates • E-Mail • Online Training Module • Intranet Portal • Staff Meetings • Store Playbook • Training Sessions • Summary Info Posted Publicly

Retail Staff Store Managers, Assistant Store Managers, Franchise Dealers, • E-Mail • Intranet Portal Department Managers, Area Managers, District Managers, Field Managers, • Staff Meetings • Webinars Merchants, Buyers, Category Managers, Operations, Staff Training, • Summary Info Posted Publicly Communications, Marketing, Public Relations, Environmental Sustainability Managers

Consumers • E-Newsletters • Flyers • Handouts

• In-Store Signage • Websites

TRAINING & COMMUNICATION SUMMARY Recommended Phrases Phrases to Avoid

National Phase-Out of Inefficient Lighting (official phrase) Incandescent Ban National Phase-In of Efficient Lighting (more positive phrase) - NOT a ban New Energy Efficiency Standards - NOT ALL incandescent light bulbs are affected Amended Lighting Regulations

KEY POINTS TO REMEMBER• LIGHTING TECHNOLOGY IS EVOLVING to become more energy efficient – just like computers, televisions, and other electronics.

• A WIDE SELECTION OF LIGHTING CHOICES is still available including CFLs, Halogens, and LEDs – customers can choose from a variety of energy efficient lighting alternatives available in different shapes, sizes, light output (brightness levels), and light appearances (colour temperatures).

• LIGHTING ACCOUNTS FOR UP TO 10% of your home’s electricity use – so replacing incandescent bulbs with more efficient alternatives can make a big difference.

• Energy efficient alternative light bulbs may cost more up front but the reduced electricity use and fewer replacement purchases mean that you SAVE MONEY OVER THE LIFE OF THE BULB.

Phase-Out Training & Communication Materials were developed by Retail Council of Canada in partnership with Natural Resources Canada

GLOSSARY OF KEY TERMS

Common Light Bulb Technologies

Incandescents – Standard Incandescent Light BulbsThe bulb contains a metal filament (or wire) that is heated until light is produced; less than 10% of the power used by a standard incandescent bulb produces light while the rest (over 90%) is dissipated as heat.

Halogen – Halogen Light BulbsA type of incandescent light bulb that contains a capsule filled with halogen. This bulb is more efficient than a standard incandescent light bulb.

CFLs – Compact Fluorescent Light Bulbs The bulb consists of a tube coated on the inside with phosphors; mercury vapour in the tube emits ultraviolet radiation that is converted to light by the phosphors.

LEDs – Light Emitting Diode Light BulbsA semiconductor device which converts electricity into light; individual LEDs are small in size but can be grouped together for higher light output (as they are in an LED light bulb).

Light Bulb Measurements

W – WattsThe amount of power used by a light bulb; the lower the number, the less electricity you will consume.lm – Lumens The amount of light provided by a light bulb; the higher the number, the more light you will get.K – Kelvin The colour of the light emitted by a light bulb; the lower the number, the ‘warmer’ the light seems.

Light Appearance

CCT – Correlated Colour TemperatureThe colour of the light emitted by a light bulb measured in Kelvin (K); light appearance ranges fromcool (≥ 4,000K) to warm (≤3,000K) tones.CRI – Colour Rendering IndexMeasures how accurately a light bulb displays colours; the higher the CRI, the better the bulb is at rendering colours accurately.

LAMP – the more technical term used within the lighting industry to refer to what is commonly known as a light bulb.

Phase-Out Training & Communication Materials were developed by Retail Council of Canada in partnership with Natural Resources Canada

PHASE-OUT SUMMARY

PHASE-OUT DETAILS

Canada’s Energy Efficiency Regulations have been amended to include new Minimum Energy Performance Standards (MEPS) for general service lamps. The federal government adopted the regulation to phase-outinefficient general service lamps in 2008. The national regulation stipulates that the following light bulbscannot be imported into Canada or shipped inter-provincially as of the Phase-Out Date indicated below.

Light bulbs between 1050 to 2600 lumens (current equivalent wattages typically covered by 75 and 100 Watt incandescent bulbs) manufactured on or after the Phase-Out Date. National Phase-Out Date: January 1, 2014 British Columbia Phase-Out Date: January 1, 2011

Light bulbs between 310 and 1049 lumens (current equivalent wattages typically covered by 40 and 60 Watt incandescent bulbs) manufactured on or after the Phase-Out Date . Phase-Out Date (across Canada): December 31, 2014

*January 1, 2011 in British Columbia

Phase-Out Training & Communication Materials were developed by Retail Council of Canada in partnership with Natural Resources Canada

PRODUCT ALTERNATIVES

A wide variety of alternative lighting technologies are available in different shapes, sizes, light outputs (brightness levels), and light appearances (colour temperatures).

O T H E R A V A I L A B L E L I G H T B U L B S

Standard / Dimmable / 3-Way CFLsA-Line / Dimmable LEDs

3-Way IncandescentsChandelier CFLs

75 + 100 WattJanuary 1, 2014*

40 + 60 WattDecember 31, 2014

Globe CFLs

* January 1, 2011 in British Columbia

Halogen

PAR Halogen IRs MR Halogen IRs

Covered CFLs

SALES TIP: Encourage customers to buy ENERGY STAR® qualified light bulbs that guarantee superior quality and high energy savings.

Phase-Out Training & Communication Materials were developed by Retail Council of Canada in partnership with Natural Resources Canada

RETHINKING THE ‘WATTS’

It is a common misconception to think of ‘watts’ as a measure of brightness. Watts (W) really measure the electricity used by a light bulb to produce a certain amount of light. The actual light output is measured in lumens (lm).

Light bulbs can produce the same lumens using very different watts.

Example: A 100W incandescent bulb produces about 1640 lumens while a 23W CFL produces 1600 lumens. > Different lighting technologies > Virtually the same light output (lumens) > Very different power usage (watts)

Producing the same lumens using lower watts means that the light bulb is more energy efficient.

WATTS indicate theamount of POWER USED

by the bulb

LUMENS indicate theamount of LIGHT PROVIDED

by the bulb

HELPFUL TIPS

A Standard 60W IncandescentProvides ~ 800 Lumens

~ 72W Halogen~ 23W CFL

~ 19-23W LED

~ 53W Halogen~ 20W CFL

~ 14-17W LED

~ 43W Halogen~ 13-14W CFL~ 9-13W LED

~ 29W Halogen~ 7-10W CFL~ 6-8W LED

Phase-Out Training & Communication Materials were developed by Retail Council of Canada in partnership with Natural Resources Canada

…ENERGY EFFICIENT Less electricity used means fewer greenhouse gas emissions from power generation(GOOD FOR THE ENVIRONMENT) & your utility bills may be lower.(SAVES YOU MONEY)

PRODUCT COMPARISONS

…LONGER LASTING Longer lifespan means fewer purchases and bulb change-outs as well as less packaging waste.

PHASE-OUT LIGHT BULB ALTERNATIVES ARE…

WARM ≤ 3,000KProduce a warm, yellowish light.

Good for ambience lighting; Living Room, Bedroom, etc.

COOL ≥ 4,000KProduce a whiter light,

often with a blueish tint.Good for task lighting;Kitchen, Garage, etc.

LIGHT APPEARANCE (Correlated Colour Temperature)

Kelvin (K)

Phase-Out Training & Communication Materials were developed by Retail Council of Canada in partnership with Natural Resources Canada

CFL HEALTH & SAFETY

Key Points to Remember

IF A CUSTOMER DOES NOT WANT TO PURCHASE OR USE CFL BULBS FOR ANY REASON, DIRECT HIM/HER TO ENERGY EFFICIENT HALOGEN OR LED ALTERNATIVES.

> CFLs contain an average of 3.5mg of mercury – about what it would take to cover the tip of a ballpoint pen.> A button cell battery, commonly found in wristwatches, hearing aids, and calculators, contains up to 5 times

more mercury than a CFL.> A number of lighting manufacturers have reduced the amount of mercury in their CFLs – some CFL bulbs

now have as little as 1mg of mercury; check the product label to find a low-mercury CFL option. > The mercury in CFLs is sealed within the glass tubing; no mercury is released when the bulb is intact

(unbroken).

CFL DISPOSAL> DO NOT throw CFLs into the garbage – if they end up in regular landfill, even the very small amount of mer-

cury that CFL bulbs contain can accumulate in the environment. > RECYCLE used or broken CFLs through municipal or retailer recycling programs – 98% of CFL compo-

nents can be recycled, including the mercury they contain. > BC, MB and QC have already mandated CFL recycling programs and other provinces may be planning to do

so soon.

CFL BREAKAGEIF A CUSTOMER IS CONCERNED ABOUT CFL BREAKAGE, SUGGEST S/HE BUYS COVERED OR SHATTER-PROOF CFLs – the likelihood of bulb breakage is significantly reduced.These CFLs also look a lot like standard incandescent bulbs.

> Like all products made of glass, CFL bulbs should be handled with care to avoid breakage.> If a CFL bulb breaks, the amount of mercury released is very small.

Health Canada’s recommended clean-up procedure: • Air out the room (open windows if possible). • Use a piece of cardboard or a broom if the debris is on a hard surface. • Use sticky tape if the debris is on a carpet or other fabric surface. • Do not use a vacuum cleaner. • Place the entire broken bulb in a plastic bag or a covered container. • Take the plastic bag/covered container to a retail/municipal recycling facility.

Electro-Magnetic Fields (EMFs)Like other electrical devices, CFLs emit EMFs. EMFs surround all electrical equipment from appliances to power cords to outdoor power lines. Health Canada studies does not consider the EMFs from CFLs to be a health risk.

Phase-Out Training & Communication Materials were developed by Retail Council of Canada in partnership with Natural Resources Canada

Ultra-Violet (UV) RadiatonUV radiation is emitted by a variety of natural and artificial sources including incandescent and fluorescent light bulbs. The amount of UV produced by these bulbs is small and do not present a health risk to the general population.

CFL QUALITY

Key Points to Remember

TECHNOLOGY ADVANCES mean that today’s CFLs offer excellent light output, a range of colour choices, and a variety of shapes and sizes.

CFL WARM-UP TIMES have been steadily shortened so that most bulbs come on almost immedi-ately; the short delay is because the mercury vapour inside needs time to heat up enough to turn the light on.

CFL BURN OUTS typically happen after about 6 years of regular usage (about 4 hours per day). If your CFL dies more quickly, make sure you are buying the right product for the lighting application in question.

DIMMABLE CFLs work with almost any dimmer switch but will perform best with ENERGY STAR® qualified fixtures that are designed for energy efficient light bulbs; CFL dimming technology has im-proved over time – some dimmable CFLs are capable of dimming to 2% (compared to incandescent bulbs that dim to about 1%); remember to check the product label to make sure you are buying a dimmable CFL.

TRI-LIGHT / 3-WAY CFLs that provide 3 distinct light levels are available for lighting applications that use 3-way switches; remember to check the product label to make sure you are buying a 3-way CFL.

Standard / Dimmable / 3-Way CFLs Covered CFLsA-Line / Dimmable LEDs Halogen

Phase-Out Training & Communication Materials were developed by Retail Council of Canada in partnership with Natural Resources Canada

Light-emitting diodes (LEDs)

Light-emitting diode (LED) light bulbs are quickly evolving and are now available for most residential applica-tions. LED bulbs offer similar light quality to traditional incandescent bulbs, last 25 times longer and use even less energy than CFLs. They start quickly, are dimmable, can operate in all weather conditions and are very durable.

The design of LED products is crucial to good performance. Choose LED bulbs that are ENERGY STAR qualified for the highest quality and energy savings.

Key points to remember

END OF LIFE: Life span ends at 70% of original brightness.

TURN ON INSTANTLY: No warm-up time.

LONG LASTING: A single ENERGY STAR qualified LED bulb can last up to 25,000 hours and use 75% energy than a traditional incandescent light bulb. According to ENERGY STAR, based on normal used, you can install a bulb in your newborn’s nursery and not have to change the light until he/she graduates from college.

DIMMABLE LEDS: Not all are dimmable – make sure to check the packaging.

COSTS: Prices have dropped by more than a third since 2011 and will continue with the increase in demand.

PERFORMANCE: Good in cold temperatures.

Phase-Out Training & Communication Materials were developed by Retail Council of Canada in partnership with Natural Resources Canada

Halogen bulbs

Halogen light bulbs use up to 30 percent less energy, produce more light for the same amount of energy and last up to three times longer than traditional incandescent bulbs. They are available in a wide range of shapes and colours and can be used anywhere a traditional incandescent bulb is used and for the same purpose.

Key points to remember

END OF LIFE: Halogens burn out like incandescents.

TURN ON INSTANTLY: No warm-up time.

LONG LASTING: A halogen can last up to three times longer than incandescent.

DIMMABLE: Yes

PERFORMANCE: Good in all temperatures.

Phase-Out Training & Communication Materials were developed by Retail Council of Canada in partnership with Natural Resources Canada

FOR MORE INFORMATION

Natural Resources Canada (http://www.nrcan.gc.ca/) Energy Efficient Light Bulbs www.retailcouncil.org/EfficientBulbs

ENERGY STAR Canada www.energystar.gc.ca

Phase-Out Regulation Exemptions www.retailcouncil.org/PhaseOutRegs

Canada’s standard for efficient light bulbs www.retailcouncil.org/BulbStandards

Environment Canada (http://ec.gc.ca/) Mercury & Environment www.ec.gc.ca/mercure-mercury/

Proposed Regulation of Mercury-Containing Products in Canada www.retailcouncil.org/MercuryRegs

Health Canada (http://hc-sc.gc.ca/)The safety of compact fluorescent lamps www.retailcouncil.org/CFLs

Mercury: Your Health and the Environment www.retailcouncil.org/MercuryContaminants

Retail Council of Canadahttp://www.retailcouncil.org