preparing for murphy’s law: when stuff goes wrong in user research
Post on 19-Oct-2014
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This was written for a set of improv talks on the last day of the UX Australia 2013 conference. Written by Ruth Ellison, presented by Daniel Szuc. "Watch as 4 experienced user experience professionals attempt an improv presentation. Each will receive a presentation topic on Thursday night, but only see their slides as each appears on screen."TRANSCRIPT
Preparing for Murphy’s Law: When stuff goes wrong in user research UX Australia 2013 improv talk
When observers go wild: Interrupting participants!
Image available under a Creative Commons licence: http://www.flickr.com/photos/philemon94/5809120835/
Image available under a Creative Commons licence: http://www.flickr.com/photos/illuminated_photography/3282460389/
The under preparer: No plan, no dry runs...OMG!
Know your shit: Don’t show up without some understanding of the domain
Image credit: unknown
Technical glitches
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Losing attention: Oops, what did the participant just say? Image source: unknown
The mis-recruit Someone who managed to slip past the screener
The Grunter: Where getting more than a one word answer is like pulling teeth
The Personal Agenda Image available under a Creative Commons licence: http://www.flickr.com/photos/infomatique/4827371257/
The Money taker: Only there for the incentive….
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International problems: When translations go wrong….
