Surgery at Kellogg

These handouts were developed to help our patients know what to expect before, the day of, and after surgery. If you still have questions after reviewing this information, we encourage you to call one of our nurses or your ophthalmologist.

Important Preoperative Information

• Twotothreebusinessdaysbeforeyour surgery, a nurse will call with your arrival time. Please note that your time MAY change due to schedule additions or cancellations. The nurse also will provide you with instructions about your medications on the day of surgery.

• Onthedayofsurgery,yourarrivaltime may be as early as 6:30 a.m. or as late as 2 p.m.

• Aresponsibleadultmust:

• Accompanyyou • Bepresentduringsurgery • Listentodischargeinstructions • Driveyouhome

Youmusthavearesponsibleadulteven ifyouarriveviapublictransportation orhireadriver.Yoursurgerymaybe cancelledandrescheduledifyouarrive alone.

• Aresponsibleadultshouldstaywithyou the first night after surgery.

• Youwillnotbeabletodrivefor24hours after surgery.

• IfyouhaveanAdvancedDirective(living will or medical power of attorney), please bring a copy so that it can be included in your medical record.

• Remembertobringacaseforyour glasses, contact lenses, and dentures.

• Removeandleaveathomeearrings, necklaces, bracelets, rings, watches or any other type of body jewelry.

• Giveanyvaluablestoafamilymember or companion.

• Donotdrinkalcoholfor24hoursbefore or after surgery.

• Youabsolutelymaynothaveanyfood after midnight the night before surgery.

• Upuntiltwohoursbeforeyourarrival time, you may have the following clear liquids:

• Coffeeortea(nocream,sugarorsweetener) • Applejuice(notcider)—thisisthe ONLYjuiceyoucandrink • Water

Do not consume any carbonated beverages on the morning of surgery.

• Donotsmokefortwoweeksbefore surgery.

• Call734.936.9316ifyouhaveany questions or if you develop cold and/or flu symptoms. If you call after hours or on the weekend, please leave a message.

JillBixler,M.D.,andCarolGeorge,R.N.

PREOPERATIVEINFORMATION

Preparing for Surgery

YouhaveanappointmentattheU-MPreoperativeEvaluationClinic*on:

Date _________________________________

Time _________________________________

• Pleasebringalistofyourcurrent prescription and non-prescription medications, including any vitamins, herbs, weight loss, and dietary supplements.

• Pleasebringthefollowinginformation with you: Nameandphonenumberofprimary carephysician Nameandphonenumberof cardiologist,ifapplicable

OntheDayofSurgery

YoursurgeryatKelloggison:

Date _________________________________

Time _________________________________

• Youmayusedeodorant,butnomake-up, or lotion on your skin.

• Pleasewashyourfacethenightprior and morning of surgery.

• Remembertowearcomfortableclothing.

• Pleasebringallyourmedicationswith you, in the original prescription bottles, on the day of surgery.

• Beforesurgery,youwillbeaskedto change into a hospital gown. Your clothing will be placed in a plastic bag under your stretcher while you are in surgery.

• Anursewillhelpyougetreadyforsurgery.

• Ananesthesiologistwillexamineyouto review the plan for your anesthesia.

• Thepersonwhoaccompaniesyouwill be able to visit at your bedside after theanesthesiaexamination.Children undertheageof16arenotallowed in the preoperative and recovery areas.

• Anoperatingroomnursewillreview medical information before you enter the operating room.

• Yoursurgeon,thesurgicalassistant, operating room nurses, and anesthesia personnel will be with you during surgery.

After Surgery

• Followingsurgery,youwillrecoverin theOutpatientSurgeryUnit.

• Ifyouhavebeengivengeneral anesthesia, you will wake up in a separate recovery room.

• Anursewillreviewyourprinted discharge instructions before you leave.

• Youwillbegivenareturnappointment to see your surgeon.

Pharmacy

• Ournewpharmacy,whichcarriesmany ophthalmic medications, is open week- days from 8:30 a.m. to 5 p.m. You will be able to pick up your postoperative prescription before leaving the building.

• Pleaseremembertobringyourprescrip- tion insurance card. You may use cash, check, or credit card to pay for your prescription.

*amapisincludedinthisfolder

DAYOFSURGERY

Billing,Payment,andInsurance

As a courtesy to our patients, we will bill all surgical procedures to your insurance carrier. You may be responsible, before surgery, for any co-payments and deductible amounts or any non-covered services. Any balance not covered by insurance is your responsibility.

Ourpatientaccountrepresentativesareavailable to meet with you before you schedule surgery to discuss charges and insurance coverage, as well as to answer any questions you have about billing procedures. To reach a patient account representative, please call 734.936.9449.

HMOPATIENTSA written referral from your primary care physician authorizing surgery must be provided to your Kellogg ophthalmologist before we can schedule surgery.

NOINSURANCEIf you do not have insurance coverage, a patient account representative will meet with you before surgery to discuss payment arrangements.

COSMETICSURGERYIf you are having cosmetic surgery, full payment is expected prior to surgery. A patient account representative will meet with you before your surgery is scheduled to discuss fees.

QUESTIONSABOUTYOURBILLIf you have questions about your bill after surgery, contact the following U-MHealthSystemcustomerservice representatives.Forphysiciancharges, call800.914.8561(or734.647.5225,iflocal).Forhospitalcharges,suchasoperatingroom, room charges, and laboratory fees, call800.992.9475(or734.936.6939,iflocal).

OvernightAccommodations

TheU-MPatient&VisitorHotelAccommodations Program can assist you with locating and reserving hotel rooms. In addition to the Med Inn, a 30-room hotel on the medical campus, this program includes several national hotelchainsneartheHealthSystem campus.

Tomakeareservation,call800.544.8684 or734.936.0135orvisitwww.med.umich.edu/hotels. A staff member will take your contact information and hotel preferences, and then make your reservations and provide you with directions as well as information about hotel amenities.

ErinChristensen,patientservicesrepresentative

BILLINGANDINSURANCE

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Important Phone Numbers

KelloggEmergency/AfterHours734.936.6267

KelloggBilling734.936.9449

KelloggGeneralInformation Automated 734.763.8122

KelloggGeneralInformation GuestServicesRepresentative734.763.1415

KelloggOutpatientSurgeryUnit734.936.9316734.763.6864fax

Kellogg Preoperative NurseCoordinator734.763.6141

Kellogg Pharmacy734.232.8224

U-MHealthSystemBilling HospitalCharges800.992.9475longdistance734.936.6939local

U-MHealthSystemBilling PhysicianCharges800.914.8561longdistance734.647.5225local

W.K.KelloggEyeCenter1000WallStreetAnnArbor,MI48105734.763.1415

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