powerreviews company overview

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Creating customer conversations to transform your business.

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PowerReviews Brochure -PowerReviews provides innovative social solutions at every stage of the social commerce journey to help you connect with your customers, learn from them, and sell more. Whether your goal is to increase conversion, build community, drive more traffic, or improve your business with customer insights, our social commerce solutions include Customer Reviews, Social SEO, AnswerBox, Facebook OnSite, Review Accelerator, and more, providing the tools you need to meaningfully engage with consumers, measure the results, and improve all areas of your business.

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Page 1: PowerReviews Company Overview

Creating customer conversations to transform your business.

Page 2: PowerReviews Company Overview

conversion uplift switching from traditional reviews to PowerReviews tag-based solution*

increase in user-generated content volume compared to alternative solutions*

increase in search traffic and 33% increase in search-related sales with In-Line SEO™*

We are the experts on social commerce.We provide solutions at every stage of the social commerce journey to help you connect with your customers, learn from them, and sell more. Whether your goal is to increase conversion, build brand loyalty, drive more traffic, or improve your business with customer insights, our social commerce solutions provide everything you need to ensure that you’re set up for measurable social success.

T H E S O C I A L C O M M E R C E J O U R N E Y

96% 3x 49% *Pow

erReviews C

ase Stud

ies

QUAL I TY QUANT I TY SEO

Long-tail keywords found in user content enhanced by In-Line SEO™ and Google Product Reviews direct her to your product page.

The trusted endorsements provided by Customer Reviews, AnswerBox™, and Facebook features give her the confidence needed to buy.

Review Accelerator™ encourages feedback with easy-to-complete survey forms and rich media options that enhance content generation.

Social features like Facebook OnSite make it easy for her to share her opinion with her friends and followers.

SEARCH COMPARE PURCHASE REVIEW SHARE

1 52 43

Consumer searches for a product

She researches the product

She receives an email asking her for feedback

She shares her review with her network

Page 3: PowerReviews Company Overview

Customers prefer PowerReviews tag-based review display 2-to-1 over Amazon-style reviews. (Keynote Study)

Facebook OnSite facilitates a multi-directional conver-sation that sends more qualified traffic via Facebook and brings the Facebook experience to your site.

Q&A featuring intelligent routing gives customers the answers they need to have the confidence to buy.

Engagement Suite The leading social commerce tools proven to drive sales.

Customer Reviews Drive sales and confidence with trusted endorsements from like-minded shoppers.AnswerBox™ Turn hesitant browsers into confident buyers with the only Community Q&A tool that features Intelligent Routing.Review Accelerator™ Maximize the collection of fresh and unique customer-generated content with an integrated follow-up email solution.

Search Suite Optimize user-generated content to drive more traffic.

In-line SEO™ Leverage long-tail keywords produced by customer content, and deliver proven SEO where conversion is highest – the product page.Google Product Reviews Syndicate reviews across Google Product Search, Ads, and other relevant properties.Review Champion™ Target research-oriented customers with keyword-rich microsites.

Open Commerce Suite Amplify your customer’s voice across the open graph.

Facebook OnSite Leverage the credibility of friend-to-friend recommendations, integrating the world’s largest social network directly on your product page.Twitter Connect Broadcast the voices of brand advocates to thousands of followers across the Twittersphere.Brandshare™ Multiply the reach of your user-generated content across your authorized retail channels and increase brand exposure.

Intelligence Suite Actionable social insights that deliver real results.

Reporting Prove the ROI of your social commerce programs with detailed reports and custom alerts.Insights Understand your customers more deeply and improve all areas of your business with detailed, actionable analysis.

S O C I A L C O M M E R C E S O L U T I O N S

Page 4: PowerReviews Company Overview

S E R V I C E S

powerreviews.com

USAPHONE (866) 345-1461EMAIL [email protected]

UK/EUROPEPHONE +44 (0)207 653 8527EMAIL [email protected]

JAPAN PHONE (03) 5785 3180 WEB www.powerreviews.jp

Success ManagementYour dedicated Success Manager works with you, offering guidance backed by proven best practice, and helps track your progress to ensure that your social commerce plan is delivering significant business value.

Content ModerationOur on-shore teams monitor all customer-contributed content to ensure accuracy and authenticity while protecting your brand.

Technical SupportOur technical support team ensures that you launch quickly and offers ongoing support and enhancements when you need them.

Research and DevelopmentPowerReviews continuously tests and proves social technology in our consumer-facing social lab, providing features that drive real business value, cutting through the hype.

F E A T U R E D C L I E N T S T H EPowerReviews D I F F E R E N C E

Consumer’s Choice Consumers agree that the #1 and #2 social tools with greatest impact on buying decisions are Reviews and Q&A2, and PowerReviews is preferred 2-to-1 over Amazon-style reviews3. Easy-to-complete survey forms lead to 3x more content generation4 compared to alternative solutions and an unsurpassed level of quality and quantity that consumers rely on.

Superior SEO In-Line SEO™ sends search traffic directly to your product page without duplicate instances of content that decrease site speed. Better page rank and more relevant search results, In-Line SEO leverages the valuable long-tail keywords produced by user-generated content to send more traffic to your site.

Structured, Attributed Data Only PowerReviews captures user-attribute data and other key information that powers unique, conversion-driving features such as Social Navigation™ and our patented Review Snapshot®. Structured customer and merchandising insights and more useful social content proven to drive sales.

Open Commerce Model PowerReviews allows for the free movement of user content in all directions across the web and ensures that you’re prepared for emerging developments in social technology. Increase brand exposure and see more qualified traffic from across the web with our open commerce solutions.

Flexible Technology PowerReviews offers flexible technology that makes it easy to implement and make site side changes, as you need them. Our solutions are designed to handle all platform integrations and offer effortless import of existing user content to have you up and running quickly.

1 Forrester Study 2 Keynote Study 3 The e-tailing group Study 4 PowerReviews Study

of US consumers read user-generated content in their purchase process1, but not all user content is created equal.81%