potential implications for fraud detection by councils in a post ......irrv – keele university...

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Protecting the Public Purse – potential implications for fraud detection by councils in a post SFIS world IRRV – Keele University 30th April 2014 Alan Bryce, Head of Counter Fraud,

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Page 1: potential implications for fraud detection by councils in a post ......IRRV – Keele University 30th April 2014 Alan Bryce, Head of Counter Fraud, Agenda • Treat fraud as fraud

Protecting the Public Purse – potential implications for fraud detection by councils in a post SFIS world

IRRV – Keele University 30th April 2014

Alan Bryce, Head of Counter Fraud,

Page 2: potential implications for fraud detection by councils in a post ......IRRV – Keele University 30th April 2014 Alan Bryce, Head of Counter Fraud, Agenda • Treat fraud as fraud

Agenda

•  Treat fraud as fraud – a few reflections •  Protecting the Public Purse 2013

–  National messages –  Local messages

•  Post SFIS, areas of non-benefit fraud focus

•  Questions

Page 3: potential implications for fraud detection by councils in a post ......IRRV – Keele University 30th April 2014 Alan Bryce, Head of Counter Fraud, Agenda • Treat fraud as fraud

A little bit about myself • Head of Counter Fraud

• Qualified external auditor

• Accredited investigator

• MSc in Counter Fraud and Counter Corruption

• Former police officer

[email protected]

Page 4: potential implications for fraud detection by councils in a post ......IRRV – Keele University 30th April 2014 Alan Bryce, Head of Counter Fraud, Agenda • Treat fraud as fraud

And the question for today is?

What is the most effective way of

reducing the level of detected fraud in local government?

Page 5: potential implications for fraud detection by councils in a post ......IRRV – Keele University 30th April 2014 Alan Bryce, Head of Counter Fraud, Agenda • Treat fraud as fraud

I believe that………. •  Fraud is endemic

•  Civil definition of fraud, on balance of probabilities

•  No fraud detected does not mean no fraud committed, OR that all fraud has been prevented

•  Prevention is cheaper than cure

•  Do not forget deterrence!!!!

•  Counter fraud specialists in post SFIS world should have combined investigative and audit role

Page 6: potential implications for fraud detection by councils in a post ......IRRV – Keele University 30th April 2014 Alan Bryce, Head of Counter Fraud, Agenda • Treat fraud as fraud

Protecting the

Public

Purse

Audit Commission report on fraud targeted English local government

bodies

•  Re-introduced in 2009

•  Annual report, only one of its kind in UK (and worldwide?)

•  Identifies and promotes good practice

•  Unique survey on levels of detected fraud & counter-fraud

arrangements, with a 100% submission rate

Page 7: potential implications for fraud detection by councils in a post ......IRRV – Keele University 30th April 2014 Alan Bryce, Head of Counter Fraud, Agenda • Treat fraud as fraud

We define detected fraud as: •  On the balance of probabilities, civil definition •  A manager makes that determination •  Some form of action has been taken The vast majority of local government fraud is not dealt with

criminally Treat fraud as fraud – but do all departments, and

would colleagues recognise a fraud?

Page 8: potential implications for fraud detection by councils in a post ......IRRV – Keele University 30th April 2014 Alan Bryce, Head of Counter Fraud, Agenda • Treat fraud as fraud

So is this fraud?

•  Personal budgets example

•  Procurement fraud example

•  Council Tax Discount fraud example

Page 9: potential implications for fraud detection by councils in a post ......IRRV – Keele University 30th April 2014 Alan Bryce, Head of Counter Fraud, Agenda • Treat fraud as fraud

So what have we been reporting since 2009

•  Protecting the Public Purse 2009/10 financial year - 119,000 cases of all fraud with a value of £135M - nearly 1,600 cases of social housing fraud - 63,000 cases of HB/CTB fraud worth £99M - 48,000 cases of CT Discount fraud, worth £15M

•  Protecting the Public Purse 2012/13 financial yar - 107,000 cases of all fraud with a value of £178M - 2,642 cases of social housing fraud - 47,000 cases of HB/CTB fraud worth £120M - 54,000 cases of CT Discount fraud, worth £19.6M

Page 10: potential implications for fraud detection by councils in a post ......IRRV – Keele University 30th April 2014 Alan Bryce, Head of Counter Fraud, Agenda • Treat fraud as fraud

Variation in detected non-benefit fraud by authority type, excluding county councils

0

500

1000

1500

2000

2500

3000Numbers of detected non-benefit frauds cases arranged by council type (excluding

county councils) 2012/13

LondonBoroughs

Metropolitan Districts

Unitary Authorities

District Councils

79 districts councils detected no non-benefit fraud cases

Page 11: potential implications for fraud detection by councils in a post ......IRRV – Keele University 30th April 2014 Alan Bryce, Head of Counter Fraud, Agenda • Treat fraud as fraud

Total and average number of non-benefit fraud cases detected in 2012/13 by the top quartile performers for each authority type Council Type Proportion of cases

detected of non-benefit fraud by top quartile councils in each group

Average number of detected non-benefit fraud cases in the top performing quartile of each group.

London Boroughs 70% 2,288

Metropolitan Districts 63% 829

Unitary Authorities 88% 734

District Councils 90% 234

County Councils* 76% 37

All councils 76% 549

Page 12: potential implications for fraud detection by councils in a post ......IRRV – Keele University 30th April 2014 Alan Bryce, Head of Counter Fraud, Agenda • Treat fraud as fraud

Individual Fraud Briefings

•  353 individual fraud briefings developed by Audit Commission

•  Tailored comparative information on fraud detection

activities

•  For audit committees or equivalent, on request from your external auditor

•  London Boroughs, unitary authorities/ metropolitan districts and county councils (from late 2013)

•  District councils (January 2014)

Page 13: potential implications for fraud detection by councils in a post ......IRRV – Keele University 30th April 2014 Alan Bryce, Head of Counter Fraud, Agenda • Treat fraud as fraud

Interpreting fraud detection results •  Is the value of fraud detected or the number of cases

detected the better indicator of counter fraud performance?

•  Snapshot of annual performance

•  And a caveat – high value/low volume versus low value/high volume

DOES your organisation use fraud detection results to inform fraud risk, prevention and

PERFORMANCE?

Page 14: potential implications for fraud detection by councils in a post ......IRRV – Keele University 30th April 2014 Alan Bryce, Head of Counter Fraud, Agenda • Treat fraud as fraud

The local picture How your district council compares to all other districts in your county Total detected cases and value 2012/13

Page 15: potential implications for fraud detection by councils in a post ......IRRV – Keele University 30th April 2014 Alan Bryce, Head of Counter Fraud, Agenda • Treat fraud as fraud

Mets & UA with housing stock 2012/13 Region X The “detected zero” councils account for 95,802 homes (23% of total in region)

Page 16: potential implications for fraud detection by councils in a post ......IRRV – Keele University 30th April 2014 Alan Bryce, Head of Counter Fraud, Agenda • Treat fraud as fraud

Region X -Metropolitan districts and unitary authorities 2012/13 Council tax (CTAX) discount fraud Detected value and detected value as a percentage of council tax income

Average:

188 cases, valued at £53,054

£-

£50,000

£100,000

£150,000

£200,000

£250,000

£300,000

£350,000

0.000

0.100

0.200

0.300

0.400

0.500

0.600

Detected value Detected value as % of CTAX income

Page 17: potential implications for fraud detection by councils in a post ......IRRV – Keele University 30th April 2014 Alan Bryce, Head of Counter Fraud, Agenda • Treat fraud as fraud

2012/13 Average value of frauds detected – low volume/high value vs high volume/low value

•  Business rates - £48k •  RTB – £58k •  Tenancy fraud - £18k nominal value •  Insurance - £41k •  Social care – £20k •  Abuse of position (internal) – £13k •  Grants – £35k •  Procurement – £10k (was £100k three years ago) •  Schools- £12k (mostly internal)

•  CT discount – £363 •  HB/CTB - £2.5k •  Blue badges - £500 per badge

Page 18: potential implications for fraud detection by councils in a post ......IRRV – Keele University 30th April 2014 Alan Bryce, Head of Counter Fraud, Agenda • Treat fraud as fraud

Prevention

•  Report fraud prevention work

•  Does your organisation pro-actively review counter fraud defences?

•  A recent mandate fraud example – over £200k of loss!!!

•  Fraud proofing systems – a role for investigators and auditors????

Page 19: potential implications for fraud detection by councils in a post ......IRRV – Keele University 30th April 2014 Alan Bryce, Head of Counter Fraud, Agenda • Treat fraud as fraud

Deterrence

•  Evidence is that the risk of detection is more important than punishment

•  The council tax SPD example –  nationally about a third of households claim SPD –  typically 4% to 6% of all SPD claims are fraudulent

Page 20: potential implications for fraud detection by councils in a post ......IRRV – Keele University 30th April 2014 Alan Bryce, Head of Counter Fraud, Agenda • Treat fraud as fraud

Deterrence – the council tax SPD fraud example

•  In 2008 –  23 councils had 40% or more households claiming

SPD –  Highest, at one authority 48% of households claimed

SPD

•  By 2013 –  7 councils had 40% or more households claiming

SPD –  Highest, at one authority 41.2% of households

claimed SPD

Page 21: potential implications for fraud detection by councils in a post ......IRRV – Keele University 30th April 2014 Alan Bryce, Head of Counter Fraud, Agenda • Treat fraud as fraud

ANY QUESTIONS