policy paper final
TRANSCRIPT
False Advertising and the Lanham Act
Gerard K. Bahri
University of California, Riverside
Ethics and Law in Business and Society
Dr. Sean Jasso
Shahid Mohammed Section 22
December 9th, 2015
FALSE ADVERTISING AND THE LANHAM ACT
Table of Contents
Introduction ................................................................................................................................... 3
History / Background ................................................................................................................... 3
Implementation ............................................................................................................................. 6
Impact on Business and Society ................................................................................................... 9
The Libertarian Approach ......................................................................................................... 11
The Utilitarian Approach .......................................................................................................... 12
Critical Analysis .......................................................................................................................... 13
Appendix .............................................................................................................................. 16
References ............................................................................................................................ 19
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Introduction Since the turn of the Twentieth Century, the United States has witnessed a rapid rise in the power
of corporations. These modern powerhouses provide great value for society though their
enhancement of the economy and the unique products and services they create through
specialization. In recent years, corporations have become even deeper entwined into the fabric of
Western society as the services they provide become more and more essential to living a modern
life. The authority that this has developed for them creates the potential for exploitation of the
consumer by taking advantage of their trust and assumption that all big business is legitimate. As
modern business transactions become more streamlined, consumers rely more heavily on
appearances and advertisements to evaluate and decide which products to purchase. Because of
this, “It is often said that we consume the advertising, not the product” (Twitchell, 2000, page 14).
This elevates the power that advertisements have in the consumer decision-making and buying
process. On July 5th, 1946, the federal government of the United States enacted the Lanham Act
to address growing concerns of deceptive advertisements taking advantage of consumers. This
report aims to address the history behind the Lanham Act, specifically the sections that focus on
false advertising. The report then examines how successful the act has been since its
implementation and the impact it has had on American society.
History / Background Communication through advertisements has existed since long before the United States became
its own sovereign nation. Merchants throughout the world have relied on signs, fliers, and
billboards to communicate with potential buyers on what they are selling. As the global economy
grew, there became increasingly more competition from substitute products and services, all trying
to be the ones that customers gave their business to. This propelled advertising into a new era by
forcing sellers to differentiate themselves from one another. With the ever-increasing amount of
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choices in the market, consumers had difficulty remembering the products that were not unique
enough to stand out. Because advertisements are the central communication tool between sellers
and buyers, ads have to be unique and novel in themselves to gain attention for the products or
services they are representing. Similarly, because markets continually grow, consumers have less
and less time and energy for each advertisement they see, making the ability to capture their
attention even more essential to success. In modern society, the internet and social media create
billions of connections for buyers and sellers to communicate. Though it has made reaching out to
consumers easier for companies, it has even further heightened the overexposure of advertisements
the public gets. According to a recent article from SJ Insights, recent studies estimate that
Americans receive over five thousand advertisements and brand exposures per day (Johnson,
2014). This can be anything from viewing television ads to seeing a brand logo on the tee shirt of
a stranger on the bus. Social media is now the most common form of advertising. According to
Figure 1, American adults spend
an average of five hundred and
ninety minutes a day exposed to
media, a number which has almost
doubled since 1945. (Johnson,
2014). Though we are exposed to
many more advertisements, an
average of only twelve make a
lasting engagement that will be remembered later on (Johnson, 2014). This hostile and highly-
competitive environment encourages sellers to do whatever is necessary to capture the attention of
their prospects.
Figure 1
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FALSE ADVERTISING AND THE LANHAM ACT
Though brand communication has skyrocketed in the past few decades, sellers have been
manipulating advertisements to get consumer attention for centuries. Before and throughout the
1800s, there was absolutely no regulation on what could be said in advertisements in the United
States. Swindlers were able to get away with making ridiculous claims about their products in their
ads. For example, an 1800s ad for a machine called a “Wonderful Lung Expander” asserted that
many people were dying from different lung diseases, and the device was the only way to
strengthen ones lungs to prevent contagion (Dick, 1966, page 38). Frequently, sellers capitalized
on the fears and self-conscious emotions of the public to get away with selling miracle products
that ended up not working. An especially impacted industry was the field of medicine and personal
health, which at the time was not very advanced. Thousands of seemingly-magical “cures” were
sold that claimed to fix every kind of illness, from bronchitis to physically ugliness and bad breath
(Dick, 1966, page 41). Because advertising was left up to the creativity of the seller, many
consumers wasted time and money on bogus products, some of which that discouraged them from
seeking actual medical help. For the sake of protecting both consumers and legitimate businesses,
a form of regulation was needed for the advertising industry.
With overwhelming support from consumers and businesses alike, the first attempt at
regulating the ad industry was The Trademark Act of 1870, which was passed by Congress. The
Trademark Act mainly addressed the growing issue of trademark infringement, wherein businesses
sold products and services under the guise of other brands, such as stealing and using popular
names and logos. Fakes capitalized on the hard work that companies put into establishing their
original and authentic products in the marketplace and building the trust in their brands. Though
The Trademark Act of 1870 was a progressive first-step towards eliminating deception in
advertising, it was unsuccessful as a law because it did not give the federal government enough
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regulatory power, and was eventually found to be unconstitutional (Phelps, 2005). In 1898
President McKinley’s administration replaced it with The Trademark Act of 1905. This too was
unsuccessful because its registration system was very limited, its enforcement was weak, and it
failed to address the forms of deception discussed above (Levine, 2010, page 23). Despite The
Trademark Act of 1905’s failure as a form of regulation, attempts of lobbying and reforming the
act were unsuccessful for the next forty years. In 1937, Fritz Lanham, a democrat representative
in the House of Representatives from Texas, drafted a new statute that aimed at correcting the
shortcomings of the previous acts. Despite the opposition of the United States Department of
Justice, the statute “Was greeted with unprecedented fanfare by the business community as the
culmination of more than seventy years of congressional forays into trademark territory” (Levine,
2010, page 22). Titled after its main advocator, the Lanham Act of 1946 addressed both trademark
infringements and false advertising on a national level.
Implementation The Lanham Act was officially enacted on July 5th, 1946 and was signed into law by President
Harry Truman. It was widely accepted by democrats and republicans alike, who both saw the
necessity and value of a stronger regulation on advertising. Restrictions on false advertising protect
consumers from illegitimate products and protects business from unfair competition through
copyright infringement and false advertising. The biggest opposition that the Lanham Act received
was from the Department of Justice. They argued that “Trademarks are monopolistic; that statutory
recognition and protection of trademarks favor big business; that provision should be made to
prevent trademarks from becoming instruments used in violating the antitrust laws; and that
Congress should not establish a register of trademarks that are no more than psychological
sensations and social reactions to symbols” (Levine, 2010, page 26). Despite the opposition, the
Lanham Act passed and was implemented the following year.
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The part of the Lanham Act that most clearly addresses deception in advertising is Section
43, which states that it “Proscribes false statements or representations that are made in commercial
advertising or promotion and are likely to deceive consumers” (Cannady, 2002, page 187).
Specifically, it prohibits the misinterpretation of the qualities, nature, or characteristics of any
goods or services with the intent to confuse or trick consumers. After the act was signed into law,
it was sent to the Federal Trade Commission (FTC) for enforcement. Established in 1914 by
Woodrow Wilson along with the Federal Trade Commission Act, the FTC was created to protect
consumers and businesses alike by preventing deception, fraud, and unfair business practices. The
FTC is responsible for the enforcement of many trademark and copyright laws and acts. It is
composed of three separate bureaus, which are the Bureau of Competition, Consumer Protection,
and Economics. Most false advertising claims go to the Bureau of Consumer Protection, but some
go to the Bureau of Competition because the false advertisements may take away business from
competing products. Though the FTC is in charge of enforcing consumer- and business-protection
laws, they rely on the United States Judicial System to determine legalities. “When the FTC finds
a case of fraud perpetrated on consumers, the agency files actions in federal district court for
immediate and permanent orders to stop scams; prevent fraudsters from perpetrating scams in the
future; freeze their assets; and get compensation for victims” (Federal Trade Commission, n.d.).
The U.S. Judicial System determines the criteria for false advertising claims based on three
separate instances, which are literally false statements, misleading statements, and opinions and
puffery (Cannady, 2002). For literally false statements, the court must decide on two things:
determination of if the claim is false, and if the intent of the claim is to pretend to be true. If the
claim is false in itself, it is usually enough for the court to rule in favor of the plaintiff. An example
of this is the famous court case Coca-Cola Company v. Tropicana Products, Inc. Tropicana
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depicted a visual advertisement of an orange being squeezed and sealed directly into one of their
orange juice bottles. The court referred to the Lanham Act and ruled that this was in fact false
advertising because Tropicana’s orange juice is frozen and made from concentrate rather than
freshly squeezed. Tropicana had to pay reparations to Coca-Cola for the potential business they
took from them by marketing their product in a way that was false (Coca-Cola v. Tropicana, 1982).
Similarly, direct comparison to other products without proof also qualifies under false statements.
Though it is allowed to exaggerate slightly about one’s product, it is not allowed to do so by
making competing products appear inferior. Similarly, misleading statements are also actionable
under the Lanham Act, but are more difficult for plaintiffs to prove. Though a statement may be
not false in nature, if the plaintiff can prove that it intends to, or does confuse its audience, it will
be determined as false advertising.
The third common claim of false advertising is opinion and puffery, which is exaggeration
and self-promotion that no logical buyer would rely on for their decision. Though opinion and
puffery seem to be misleading, United States courts do not take action upon them when they are
clearly exaggerated or when they are vague and do not intend to deceive. To take away the right
to voice one’s opinion is a violation of free speech, so it can be tricky for the courts to rule on what
is and is not allowed. Court action is implemented when opinions specifically target or attack
competing products in specific ways. The plaintiff must also prove that the statement or message
at hand is intended for promotion or commercial advertising, because if it is not, there is no
advantage that the defendant is getting from the assertion. This specifically includes “Commercial
speech by a defendant who is in commercial competition with the plaintiff or for the purpose of
influencing consumers to buy the defendant’s goods or services” (Cannady, 2002, page 190).
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Once the court has ruled that an advertisement at hand is deceptive in nature, there are a
few different ways that the defendants will be expected to correct for their wrong actions. Because
of briefness and vagueness of the actual law in Section 43 of the Lanham Act, the court is given a
broad jurisdiction on how intensive the remedies of the losing defendant must be. The most
common form of reparation is when the court forces the defendant to remove the advertisement in
question from its communicative media outlets. In more serious cases, the court can force the
defendant to create ad campaigns that aim to correct the confusion by educating its audience with
true information. An example of this is the court case Rhone-Poulenc Rorer Pharmaceuticals, Inc.
v. Marion Merrell Dow, Inc., where the defendant had to fund an ad campaign that asserted that
their prescribed drug could be “Freely substituted for its competitor’s product” (Cannady, 2002,
page 193). The court can also order the defendant to pay back money to the plaintiff if the plaintiff
is able to prove one of two things. The first, called marketplace damages, is when the plaintiff has
lost profits due to the defendants attack on their product. The second, called unjust enrichment, are
the revenues earned by the defendant as a result of falsely making their own product look better
than their competition. Similarly, much discretion is left up to the court as to how much the
defendant must pay. However, the court cannot require the defendant to pay punitive damages,
which are sums that are significantly higher than the measurable value of the damage inflicted
(Cannady, 2002, page 194).
Impact on Business and Society Still after over half of a century since its implementation, the Lanham Act has continued to have a
lasting impact on society. As the Lanham Act addresses trademark infringement as well as false
advertising, it has been argued that it supports monopolization by prohibiting fair competition
through advertising. Others agree that the Lanham Act has made competition more difficult by not
allowing businesses to employ unique and creative marketing campaigns to differentiate
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FALSE ADVERTISING AND THE LANHAM ACT
themselves from their competitors. In a famous instance of this, the FTC determined that ITT
Continental Baking Co., owner of Wonder Bread, violated the Lanham Act by advertising that
their bread helped build strong bodies in twelve different ways. The FTC and court system
concurred that Wonder Bread was deceiving its audience by making its bread appear healthier than
its competitors’ bread, which was arguably just as healthy. This ruling greatly impacted the world
of advertising, because it deteriorated many opportunities for companies to position their products
without appearing to deceive their customers. If companies are forced to say that competing
products are just as good as their own in their ads, there is no incentive for them to advertise or
compete in the marketplace at all (Crain, 2012). In this sense, the Lanham Act has created
additional regulations on the market. As the great economic theorist Milton Friedman argued, the
more regulations that the government places on society, the less-free the market will become.
Higher restrictions decrease businesses’ motivation for competition because there is less incentive
of profits (Jasso, 2015, page 4). Because of this, acts such as the Lanham Act have the potential to
dampen the United States’ economic system, resulting in much lost value.
Another popular argument is that the Lanham Act has given the FTC too much power in
how they choose to determine what is and is not acceptable in the advertisement sector. Because
of the ambiguity of the section about false advertising, much is left up to the discretion of the FTC
on what they feel is allowed. A famous instance of this is the Supreme Court case POM Wonderful,
LLC v. Coca-Cola Co. POM Wonderful, a seller of one-hundred percent pomegranate juice, sued
Coca-Cola for attempting to market a one of their juice products as pomegranate-blueberry juice.
The label on the bottles read ‘Pomegranate-Blueberry Juice Blend’ in large font, when in actually
it was a juice blend that contained less than one percent blueberry and pomegranate juice. The
court ruled in favor of the plaintiff, referring to Section 43 of the Lanham Act (Meier, 2014).
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Critics argue that this overstepped the jurisdiction of the Lanham Act, and should have been a case
for the Federal Food, Drug, and Cosmetic Act (FDCA), which is upheld by the Food and Drug
Administration. The court ruled that the Lanham Act and FDCA have coexisted since its inception
and can work together. This ruling significantly impacts both business and society in that
“Competitors can now take advantage of the Lanham Act in the context of mislabeled food
products normally governed by the FDCA,” (Quick, 2014) giving the FTC even more grounds for
regulation of the private business sector. The increased power given to the FTC can be interpreted
in both positive and negative ways, depending on the theoretical perspective one takes on justice.
Below are two different approaches to justice, and how each one might interpret the impact of the
Lanham Act.
The Libertarian Approach Libertarianism is a political philosophy that emphasizes the importance of maximizing
freedom within society. Libertarians believe that the government should aim to have as little
a role in the lives of its citizens as possible. The arguments of libertarians coincide with Milton
Friedman, who agree that heightened regulation diminishes the value created by the economy.
They also believe that the restrictions that the Lanham Act creates take away from the free
speech of the businesses trying to sell their products and services. By focusing on creating
equality for all of the businesses in the market, the government must restrict the liberties of
the most successful companies, making their performance weaker (Sandel, 2009, page 63). If
the United States claims to be a place where free speech and a free market are supported, it
seems impossible for legislation like the Lanham Act to be justified. Libertarians most likely
would argue that if the market is truly free, it will be able to regulate itself without the
intervention of the government. Through word-of-mouth, the companies that create the most
value will gain the most customer loyalty, and through that, the most profits. Brands that
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deceive and fail to deliver what they promise will swiftly lose the support of their clientele
and eventually die off due to lack of sales. This argument is especially valid in modern society,
where the amount of communication channels has exponentially heightened through the many
social media outlets the public has access to. If a consumer is dissatisfied with a product they
have recently purchased from a company, they can write a post, or ‘Tweet,’ on the social
media site Twitter addressing their unhappiness towards the product. If the individual is
trusted and prominent enough on social media, others will remember his or her review and it
will influence their decision-making process. A recent study by Manaman, Jamali, and Ale
Ahmad has shown that “Tweets generate a rich source of information on the common public
feelings which is valuable for both consumers and organizations” (Manaman, 2015, page 94).
Not only does social media connect consumers to each other, it also connects them to
businesses. Companies can use social media to address concerns and obtain data on reactions
to their products, which they can use to improve their brands. Libertarianism certainly concurs
that the Lanham Act and similar excessive government regulation are not needed in modern
society due to the connections we have to each other.
The Utilitarian Approach The philosophy of utilitarianism bases its resolutions to ethical dilemmas on the outcomes of
the choice events in question. Rather than pondering what choices might be of the highest
moral value in themselves, utilitarians turn their focus to the happiness that is created as a
result of them. Utilitarians theorize that the best ethical choices to make in terms of justice are
those that create the most happiness, or as they call it, utility, for the most amount of people
(Sandel, 2009, page 34). A common argument in support of this philosophy is the example of
lying to a murderer to save the life of a friend or family member. Though lying in itself may
be unethical, the outcome in which one lies to save a life is an outcome with much more utility
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than telling the truth. Before deciding whether or not the Lanham Act is justifiable, a utilitarian
would examine the value created from the law and the happiness lost as a result of it. Because
the Lanham Act restricts the freedoms and financial opportunities of businesses, it does create
a negative utility for them. However, the value created for every consumer from the protection
of being tricked by deceptive advertising greatly outweighs the small burden placed on
companies. Similarly, because of consumers’ higher levels of trust, they will be more willing
to spend more and stimulate the economy. Because of this, utilitarians would support the
Lanham Act for the utility it creates.
Critical Analysis Since its implementation in 1946, the Lanham Act has played a significant role in the progression
of modern business practices. As seen in the ridiculous claims that swindlers made in the
advertisements of their products and services in the years before the Lanham Act, some form of
federal regulation was greatly needed. When its provisions were formulated, the Lanham Act
addressed both trademark infringement and false advertising. The former part has been revised by
the Trademark Counterfeiting Act of 1984, which created new constraints and repercussions for
trademark infringement. It has been argued that there are too many inconsistencies between the
provisions in the Lanham Act and the Copyright Act of 1976. Similar to how the Lanham Act
protects identifiable logos and trademarks, the Copyright Act aims to protect intellectual property
by giving its creator the sole rights to reproduce and sell it. Both acts are vaguely worded and are
open to different interpretations based on individual cases. These inconsistencies create an
unfairness in the American Justice System because the rules are not clearly defined. In Keaton and
Goolsby’s 2009 article about the two, they suggest that “The Copyright Act should be reconciled
against the Lanham Act so that notions of fairness are consistent” (Keaton, 2009). The fusion of
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the two could potentially address some of these concerns by creating a unified system rather than
two separate ones.
The intent behind the creation of the Lanham Act was to protect both businesses and
consumers from unfair competition in the market. Recently, it has been increasingly criticized as
to whether it truly protects consumers, as business competitors are usually the plaintiffs in the
court cases wherein which it is referred. In fact, courts have perpetually rejected consumers’ stands
for false advertising under the Lanham Act. “Courts generally root this conclusion in section 45
of the Lanham Act, which provides that the statute was enacted to protect persons engaged in . . .
commerce against unfair competition” (Cannady, 2002, page 192). Based on this, the courts
require plaintiffs to provide evidence of commercial or competitive injury. This is much more
difficult for consumers than for competing businesses, because businesses can prove how much
money they have lost in sales to defendants’ false advertising practices. This clause is a clear weak
point for the Lanham Act because it fails to protect many of the people who may suffer from
deceptive advertising practices. To remedy this may be difficult because the Lanham Act does not
administer punitive damages, which are what consumers most likely will sue for because they are
not losing sales to the defendants. A simple fix for this may be to add a clause that allows
consumers to sue businesses on behalf of society rather than for the individual losses they may
have encountered as a result of false advertising.
Despite its shortcomings, the Lanham Act of 1946 has successfully provided much-needed
structure and regulation to the American free market. Overall, its clauses that address false and
deceptive advertising practices have positively affected the United States by creating a more
reliable and trustworthy marketplace. The Lanham Act has played an important role in the
industrialization and globalization of American economics by supporting and encouraging both
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consumers and the fair competition of businesses. Though the Lanham Act has proven to be
successful in the past half-century since its implementation, it is important to ask is if will continue
to address concerns in a rapidly fluctuating market. As Western society has modernized with many
revolutions in communications, we rely more and more on new technologies to conduct business.
Search Engine Optimization (SEO) is a new concept that search engines such as Google are trying
to implement to present searchers with better results. This advanced technology is one of many
examples of the new ways that companies are able to communicate and advertise to consumers.
Though they provide us with many new opportunities, they come with new risks that laws like the
Lanham Act could not have predicted when they were made. For example, marketers can falsely
tag their posts or pay to appear first in online search results to capture the attention of unknowing
consumers (Nilsson, 2012, page 805). To stay effective and relevant in a modern market, the
Lanham Act will have to find new ways to regulate unfair competition over the internet. It is the
government’s responsibility to investigate the possibilities of making this new form of advertising
more legitimate. As seen in the success directly after the implementation of the Lanham Act, new
revisions have the potential to continue to grow America’s powerful economy.
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Appendix
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