peter martin - east midlands councils gas safety.pdf · 2010. 11. 18. · newspaper and magazine...

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Peter Martin Senior Stakeholder Manager Housing Seminar 4 Housing Seminar 4 th th November 2010 November 2010

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Page 1: Peter Martin - East Midlands Councils Gas Safety.pdf · 2010. 11. 18. · newspaper and magazine articles since launch – Television, radio and billboards Version 3.2. ... Notifications

Peter Martin

Senior Stakeholder Manager

Housing Seminar 4Housing Seminar 4thth November 2010November 2010

Page 2: Peter Martin - East Midlands Councils Gas Safety.pdf · 2010. 11. 18. · newspaper and magazine articles since launch – Television, radio and billboards Version 3.2. ... Notifications

Gas Safe Register –

What we will talk about

• Who we are

• What we do

• How we communicate• How we communicate

• Requirements and dangers

• Answer any questions

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Page 3: Peter Martin - East Midlands Councils Gas Safety.pdf · 2010. 11. 18. · newspaper and magazine articles since launch – Television, radio and billboards Version 3.2. ... Notifications

Background –

History

Renewed focus on gas safetyRenewed focus on gas safetyDedicated gas safety brand

InnovationProportionate servicep

Value for money for engineers

ContractAward 2008

TenderProcess 2007

2006 GasSafety Award 2008Process 2007Review

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Page 4: Peter Martin - East Midlands Councils Gas Safety.pdf · 2010. 11. 18. · newspaper and magazine articles since launch – Television, radio and billboards Version 3.2. ... Notifications

Gas Safety Brand

• Owned by HSE for industry

• Exclusively for gas and gas safety

Award winning. Including:

Gold Award atDBA Design Effectiveness AwardsDBA Design Effectiveness Awards

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Page 5: Peter Martin - East Midlands Councils Gas Safety.pdf · 2010. 11. 18. · newspaper and magazine articles since launch – Television, radio and billboards Version 3.2. ... Notifications

Key facts and figures

• More than 125,000 engineer registrations

A d 65 000 b i i t ti• Around 65,000 business registrations

N ti id ti l i• Nationwide promotional campaigns:

– appearances in over 2000– appearances in over 2000 newspaper and magazine articles since launch

– Television, radio and billboards

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Page 6: Peter Martin - East Midlands Councils Gas Safety.pdf · 2010. 11. 18. · newspaper and magazine articles since launch – Television, radio and billboards Version 3.2. ... Notifications

Website –

Consumer Information

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Page 7: Peter Martin - East Midlands Councils Gas Safety.pdf · 2010. 11. 18. · newspaper and magazine articles since launch – Television, radio and billboards Version 3.2. ... Notifications

Website –

Consumer Information

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Page 8: Peter Martin - East Midlands Councils Gas Safety.pdf · 2010. 11. 18. · newspaper and magazine articles since launch – Television, radio and billboards Version 3.2. ... Notifications

Always ask to see the Engineers ID Card

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Page 9: Peter Martin - East Midlands Councils Gas Safety.pdf · 2010. 11. 18. · newspaper and magazine articles since launch – Television, radio and billboards Version 3.2. ... Notifications

Check the back of the Card

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Page 10: Peter Martin - East Midlands Councils Gas Safety.pdf · 2010. 11. 18. · newspaper and magazine articles since launch – Television, radio and billboards Version 3.2. ... Notifications

Raising Consumer Awareness

• A variety of media including• A variety of media, including TV, radio and press adverts and online activity

• Other methods, such as consumer roadshows, to support specific campaignssupport specific campaigns

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Page 11: Peter Martin - East Midlands Councils Gas Safety.pdf · 2010. 11. 18. · newspaper and magazine articles since launch – Television, radio and billboards Version 3.2. ... Notifications

Better Gas Safe than sorry campaign

• Anne employed an unqualified fitter. The faulty

k l d t CO i iwork led to CO poisoning. Her 14 year old daughter died.died.

• Anne’s story explains how• Anne s story explains how the Register works. It shows why it’s important to check the card.

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Page 12: Peter Martin - East Midlands Councils Gas Safety.pdf · 2010. 11. 18. · newspaper and magazine articles since launch – Television, radio and billboards Version 3.2. ... Notifications

National advertising

• National press ads in Oct/Nov

• Watch the film online www.GasSafeRegister.co.uk/truestoriesg

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Page 13: Peter Martin - East Midlands Councils Gas Safety.pdf · 2010. 11. 18. · newspaper and magazine articles since launch – Television, radio and billboards Version 3.2. ... Notifications

Literature

• Gas Safety Guide • Short versionShort version• Tenants insert• Posters• Posters• Free!

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Page 14: Peter Martin - East Midlands Councils Gas Safety.pdf · 2010. 11. 18. · newspaper and magazine articles since launch – Television, radio and billboards Version 3.2. ... Notifications

Investigating illegal work

Page 15: Peter Martin - East Midlands Councils Gas Safety.pdf · 2010. 11. 18. · newspaper and magazine articles since launch – Television, radio and billboards Version 3.2. ... Notifications

Investigations Teamg

History

• Set up in April 2009

• National Investigations Manager

• Eight Regional Investigations Officers (Field Based)

• Two National Investigation Coordinators (Office Based)

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Page 16: Peter Martin - East Midlands Councils Gas Safety.pdf · 2010. 11. 18. · newspaper and magazine articles since launch – Television, radio and billboards Version 3.2. ... Notifications

Investigations Teamg

Role

• Investigate complaints and reports of illegal gas work

• Compile investigation reports

• Work closely with enforcement bodies

Promote the use of Gas Safe Registered businesses• Promote the use of Gas Safe Registered businesses

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Page 17: Peter Martin - East Midlands Councils Gas Safety.pdf · 2010. 11. 18. · newspaper and magazine articles since launch – Television, radio and billboards Version 3.2. ... Notifications

Investigations Team g

Investigations Summary (Apr 09– Mar 10)

• 590 Unregistered Investigation Vi it

40%38% 38%

Visits• 16% Immediately Dangerous

25%

30%

35%

Immediately Dangerous

• 38% At Risk• 38% Not to Current Standards 15%

20%

25%

16%

g

At Risk

Not to Current Standards

• (8% No defects)

0%

5%

10%8% No Defects

• 3800 Gas Safety Defects in Total

0%

Unregistered Investigations

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Page 18: Peter Martin - East Midlands Councils Gas Safety.pdf · 2010. 11. 18. · newspaper and magazine articles since launch – Television, radio and billboards Version 3.2. ... Notifications

Inspecting gas work

Page 19: Peter Martin - East Midlands Councils Gas Safety.pdf · 2010. 11. 18. · newspaper and magazine articles since launch – Television, radio and billboards Version 3.2. ... Notifications

Why do we need to Inspect?

• Contractually bound by the HSE

• A requirement to identify unsafe gas workA requirement to identify unsafe gas work (one of our measured Key Performance Indicators)

• Ensures that the competence of the registered engineer is being applied in the workplaceg pp p

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Page 20: Peter Martin - East Midlands Councils Gas Safety.pdf · 2010. 11. 18. · newspaper and magazine articles since launch – Television, radio and billboards Version 3.2. ... Notifications

Inspection process –

Data, Risk Analysis & Scheduling

Notifications Risk Analysis

3rd PartyPriorit Sc

Inspections

Inspection PotComplaints

ty & Vi

chedu

Nominations

p sit Typ

ling

Industry

S

pe

Sources

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Page 21: Peter Martin - East Midlands Councils Gas Safety.pdf · 2010. 11. 18. · newspaper and magazine articles since launch – Television, radio and billboards Version 3.2. ... Notifications

Inspection offer to consumers

• Certificate insert

• Website

• Consumer events

Mail shots• Mail shots

• Consumer nominationConsumer nomination

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Page 22: Peter Martin - East Midlands Councils Gas Safety.pdf · 2010. 11. 18. · newspaper and magazine articles since launch – Television, radio and billboards Version 3.2. ... Notifications

The Inspection process

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Page 23: Peter Martin - East Midlands Councils Gas Safety.pdf · 2010. 11. 18. · newspaper and magazine articles since launch – Television, radio and billboards Version 3.2. ... Notifications

Reporting gas work

Page 24: Peter Martin - East Midlands Councils Gas Safety.pdf · 2010. 11. 18. · newspaper and magazine articles since launch – Television, radio and billboards Version 3.2. ... Notifications

Reporting gas work

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Page 25: Peter Martin - East Midlands Councils Gas Safety.pdf · 2010. 11. 18. · newspaper and magazine articles since launch – Television, radio and billboards Version 3.2. ... Notifications

Reporting gas work

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Page 26: Peter Martin - East Midlands Councils Gas Safety.pdf · 2010. 11. 18. · newspaper and magazine articles since launch – Television, radio and billboards Version 3.2. ... Notifications

Reporting gas work –

Building Regulations Compliance Certificate

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Page 27: Peter Martin - East Midlands Councils Gas Safety.pdf · 2010. 11. 18. · newspaper and magazine articles since launch – Television, radio and billboards Version 3.2. ... Notifications

Reporting gas work –

Declaration Of Safety Certificate

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Page 28: Peter Martin - East Midlands Councils Gas Safety.pdf · 2010. 11. 18. · newspaper and magazine articles since launch – Television, radio and billboards Version 3.2. ... Notifications

Landlord Requirements and warning signs of danger

Page 29: Peter Martin - East Midlands Councils Gas Safety.pdf · 2010. 11. 18. · newspaper and magazine articles since launch – Television, radio and billboards Version 3.2. ... Notifications

What Does It Mean For Landlords And Property Managing Agents?Property Managing Agents?

In essence no change to the mandatory

requirements for rented properties:

• Still need to get an annual safety

check carried out on gas appliances in

rental properties p p

• Landlords’ Gas Safety records

• Check that the engineer is qualified to g q

carry out a gas safety check

Page 30: Peter Martin - East Midlands Councils Gas Safety.pdf · 2010. 11. 18. · newspaper and magazine articles since launch – Television, radio and billboards Version 3.2. ... Notifications

Danger Signs – CO forms due to:-Danger Signs CO forms due to:

Staining sooting• Staining, sootingor discolouration

th lion the appliance or on the decoration around the appliance

Page 31: Peter Martin - East Midlands Councils Gas Safety.pdf · 2010. 11. 18. · newspaper and magazine articles since launch – Television, radio and billboards Version 3.2. ... Notifications

Danger signs CO forms due to:Danger signs – CO forms due to:-

Staining, sooting or discolouration on the appliance or on theon the appliance or on the decoration around the appliance

Page 32: Peter Martin - East Midlands Councils Gas Safety.pdf · 2010. 11. 18. · newspaper and magazine articles since launch – Television, radio and billboards Version 3.2. ... Notifications

Danger signs – CO forms due to:-Danger signs CO forms due to:

• Yellow or orange flame instead of the normal blue

• A strange smell hen thesmell when the appliance is working.

Page 33: Peter Martin - East Midlands Councils Gas Safety.pdf · 2010. 11. 18. · newspaper and magazine articles since launch – Television, radio and billboards Version 3.2. ... Notifications

A F Heating & Plumbing

Alan Ford2

0145876367

6 6 7 1 1 1

Kitchen Cooker Leisure 210 Yes Yes FL Lounge Fire Valor Majestic Yes Yes O/F A F Heating & Plumbing

16 Station StreetNewcastleST6 1LU 01614 321414

Lounge Fire Valor Majestic Yes Yes O/F Bedroom Fire Radiation N/Sea G Yes No O/FKitchen Combi boiler Worcester G/star 28I Yes Yes R/S

Mr Cook77 Ash CloseHanleyStoke on Trent

20mbar N/A N/A Yes Yes N/A N/A Yes Yes18mbar N/A N/A Yes Yes Yes Pass Yes Yes15mbar N/A N/A N/A Yes No Fail Yes No

0146 41321ST2 6AY

M Ch d i k

5m ar N/ N/ N/ Y s No Fa Y s No28.5kW 0.003 0.001 Yes Yes Yes N/A Yes Yes

Gas connection position/no stability/grill too close to cupboard NCS Yes

Mrs Chadwick14 Cope StreetStaffordStaffs

0181 326914

Repositioned flexible gas connection/stability bracket fitted

Faulty flue system-wrong closure plate- no ASD fitted ID Yes

0181-326914ST5 2UA4

None - fire disconnected

Y

YesAlan Ford

Alan FordYes

Yes

Yes

Alan FordM Cook

01 - 04 - 2009

Page 34: Peter Martin - East Midlands Councils Gas Safety.pdf · 2010. 11. 18. · newspaper and magazine articles since launch – Television, radio and billboards Version 3.2. ... Notifications

A F Heating & Plumbing

Alan Ford2

0145876367

6 6 7 1 1 1

Kitchen C/H boiler Ideal 60/80 .Yes Yes R/S

Lounge Fire R/Willey Firegem No No O/FA F Heating & Plumbing16 Station StreetNewcastleST6 1LU 01614 321414

Kitchen Cooker N/World 45x No No F/L

Mr Cook77 Ash CloseHanleyStoke on Trent

12mbar N/A N/A Yes Yes Yes Pass Yes YesNot TestedNot Tested

0146 41321ST2 6AY

Not Tested

Mrs Chadwick14 Cope StreetStaffordStaffs

0181 326914ST5 2UA 0181-326914ST5 2UA1

Y

YesAlan Ford

Alan FordYes

Yes

Yes

Alan FordM Cook

01 - 04 - 2009

Page 35: Peter Martin - East Midlands Councils Gas Safety.pdf · 2010. 11. 18. · newspaper and magazine articles since launch – Television, radio and billboards Version 3.2. ... Notifications

Key things to take awayKey things to take away

• Any business undertaking gas work must be on the Gas

Safe Register

• Always ask to see the ID card of anyone carrying out

gas work – and check their qualifications on the back

• You can also find more information on the website

www.GasSafeRegister.co.uk

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Page 36: Peter Martin - East Midlands Councils Gas Safety.pdf · 2010. 11. 18. · newspaper and magazine articles since launch – Television, radio and billboards Version 3.2. ... Notifications

Thank You

W l f db k th t ti d ill bWe welcome your feedback on the presentation and will be happy to answer any questions

Gas Safe Register can be contacted via:

enquiries@GasSafeRegister co [email protected]

0800 408 5500 (for the public)( p )0800 408 5577 (for registered businesses)

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