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#1 in Client Satisfaction Perth’s Renovation & Addition Specialist

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Page 1: Perth’s Renovation & Addition Specialist · documents, photos, and more. Everything you need in one construction app! All of your communications are kept organised in one place:

#1 in Client Satisfaction

Perth’s Renovation & Addition Specialist

Page 2: Perth’s Renovation & Addition Specialist · documents, photos, and more. Everything you need in one construction app! All of your communications are kept organised in one place:

1. Custom Home Renovation SpecialistsOur team have a passion to achieve stunning custom built home renovations. We have a strong commitment towards attention to detail using only the highest quality materials and workmanship to deliver outstanding results.

2. Customer CareOur commitment to communication and customer care is exceptional. We use an innovative online project management system which delivers direct communication with all our clients. This is a documented process on a secure website covering Specifications, Variations and Electronic Approvals helping to deliver all of our projects on time and on budget, ensuring a stress free building process with no arguments.

3. Boutique builderWith a limited production of 20 projects a year, rather than being volume driven we focus on providing exceptional, personalised service to each of our clients. There is no salesman, you speak directly with the builder. With a small efficient team we provide consistently high standards from concept through to completion. We promise to be honest and professional in all our dealings with you.

3. QualityWe never compromise on quality. Our workmanship is of the highest standards and completed by qualified and experienced tradesmen. You can have peace of mind knowing our unique systems and checklists ensure even the smallest detail is not missed.

7 Reasons why Swan River Constructions is the only choice

Page 3: Perth’s Renovation & Addition Specialist · documents, photos, and more. Everything you need in one construction app! All of your communications are kept organised in one place:

4. We are a fully licenced and accredited construction company. We only use selected, experienced and qualified trades people. This way you can rest assured, knowing that you’re being looked after by the best in the business.

5. Custom DesignEvery project is unique. Each designed and tailored to your individual requirements. You don’t pick one from a picture, you actually play a part in sculpting your granny flat exactly the way you want.

6. Our Housekeeping is a Priority We understand our workplace is your home. It’s not just a building site so our house keeping is a priority. We strive to ensure your house and yard is left not just clean, but safe for you and your family at the end of every day.

7. We provide solutions, not problems. We have established a reputation for innovative solutions and personalised service. We would rather help you to realise the best result by sharing our experience throughout the project rather than waiting until something becomes a problem.

Page 4: Perth’s Renovation & Addition Specialist · documents, photos, and more. Everything you need in one construction app! All of your communications are kept organised in one place:
Page 5: Perth’s Renovation & Addition Specialist · documents, photos, and more. Everything you need in one construction app! All of your communications are kept organised in one place:

RenovationsIf you love your home but it’s become tired and dated then a renovation might be just what you need. Whether it’s a few small changes or a complete overhaul, home renovations can provide you with something you are proud of waking up to everyday and at the same time add significant value to your major asset.

Avoid a DIY nightmare and let the professionals at Swan River Constructions manage your project from planning through to completion.

Additions & ExtensionsFor many home owners extending is becoming a popular choice as an alternative to the cost of selling your existing home and relocating.

Like most people you probably like where you live, your children enjoy their school, work is not too far and there’s a great vibe in the local neighbourhood… but in reality your home has become too small for your growing family.

Whether you want to build up or out, a well thought out home extension can provide you with the extra living and sleeping space you need with little inconvenience.

Small Homes & Granny FlatsIntelligently designed small homes may be the answer to affordability.

Have you thought about a staged construction project as stepping stone to your dream home?

Maybe you would like your ageing parents near by? Or your adult children need some help to get in to their first home? If you have space in your backyard Swan River Constructions can also assist with building small homes and granny flats. We build them on site from the ground up using quality materials and experienced trades.

Home ImprovementsDue to the fabulous climate here in Western Australia, an Outdoor Entertaining Area is an essential part of every home. At Swan River Constructions we have a wealth of experience at bringing the indoors and outdoors together in harmony. Luxurious alfresco areas with outdoor kitchens, bars, hot tubs, you name it!

Your outdoor space is your first chance to inspire and make an impression on your guests and when the sun is shining and all you can think about is relaxing outside, you should be able to spend time in a place that has everything you need and is beautifully finished.

Do you love where you live but need extra space?

Page 6: Perth’s Renovation & Addition Specialist · documents, photos, and more. Everything you need in one construction app! All of your communications are kept organised in one place:

Stay Online & Up to DateBuilding your new project is an exciting and important endeavour, and Swan River Constructions wants the process to be as smooth and enjoyable as possible. That is why we provide each of our clients with access to a secure website with all of the details of their project.

Whether you are at home, at work, on the road, or on holidays, Swan River Constructions puts information at your fingertips about your selections, upgrades, financial decisions, questions, documents, photos, and more.

Everything you need in one construction app!All of your communications are kept organised in one place:

› Questions & Answers

› Comments

› Photos

› Documents

› Project Milestones

Simple communication for everyone! Look at the examples to see just a few of the ways our online client access keeps you in touch and well-informed during the construction of your new project.

Page 7: Perth’s Renovation & Addition Specialist · documents, photos, and more. Everything you need in one construction app! All of your communications are kept organised in one place:

Selection Sheet... See choices and stay on schedule

The site organises selection items on a single colour-coded list, displayed with all of the pertinent allowance, pricing, and other helpful information. Upcoming selections are automatically flagged to help keep you on schedule. With just a few clicks, you can enter your choices.

Expenses & Variations... Eliminate “sticker shock”

Every decision made on the selection sheet is automatically reflected on the expenses page. With a single click, you can see how each of your choices have affected the final price of your project. If you need to approve a variation, you can do it electronically, saving you the time and hassle of faxing or mailing signatures to your builder.

Milestones... Understand the next steps

Every construction project is an involved process, so the site will show you a list of major milestones on your project. You can check the progress made so far and see what steps are coming up next.

Questions List... Never lose answers to your questions

Over the course of a project, you will have lots of questions, and this site will help you keep all of those questions, and your builder’s answers, organised and in one place. Simply enter your questions here, and your builder’s responses will be listed right next to them.

Builder’s To-Do List... See items as they happen

Your builder may choose to post some to-do items on the website. While you cannot add items to this list, viewing it can help give you an idea of how things are moving along on your project.

Comments, Photos, and Files... Stop jumbled e-mails

As construction progresses, you will need to have “conversations” about certain items, like asking for clarification on a selection or providing an update on a warranty request. Rather than using e-mail, you can add comments to many of the items in the site. Comments group these conversations together with the items to which they relate, which keeps information organised and available to everyone, cutting down on misunderstandings. You and your builder can also attach photos and files.

Warranty List... Easily track loose ends

Once your project is complete, you can submit warranty requests online. You can come back to the site to check the status, add comments as necessary, and then verify when they are complete.

E-mail Updates... Let new information come to you

You can access the website at any time, but if there is something updated that you need to see on the site, you will also receive an e-mail each morning letting you know.

Page 8: Perth’s Renovation & Addition Specialist · documents, photos, and more. Everything you need in one construction app! All of your communications are kept organised in one place:
Page 9: Perth’s Renovation & Addition Specialist · documents, photos, and more. Everything you need in one construction app! All of your communications are kept organised in one place:

Testimonials

Shane was fantastic to deal with, as were all the trades people he used. We couldn’t be happier and we are so very glad we chose this company to build my mums granny flat. We inquired about building the granny flat with a few of the more well known companies, however we felt we were ‘just another customer’. It is so much better dealing direct with the builder and we can’t fault the quality craftsmanship and professionalism of this company!

Janine, Bayswater

I ended up going for Swan River Constructions because they offered the best service. They were really helpful offering a really good quality building and that’s what I wanted. The whole process was really easy, dealing with Shane who explained things really well, and all the tradies in my backyard were really wonderful and lovely, didn’t make a mess or work loud. It took about 3 months and now we have a beautiful little house for my parents to move in to and we’re really really happy with the outcome.

Silvia, Hilton

We looked around at quite a few different companies and had a few quotes to see which builder would be the best. Shane and the boys have done a marvellous job. Our experience has been really really good and never at any stage did I have any doubt that it wouldn’t work out properly. Everything from the planning right the way through to the acceptance and the information that they gave us, they went through every little bit of detail.

Bill, Carine

We used Shane and his team to do our extension because their whole process was so easy and we knew that the team he has working for him are not just great tradesmen but great blokes as well. They’re really easy going, they’re flexible and they’re very neat. There were no headaches throughout this, it was just a very easy process and I would definitely recommend them, they were fantastic!

Mandy, Kensington

Choosing Swan River Constructions for the job was our best decision in the whole process. We have no suggestions for improvements as our experience with them has been outstanding!

Julia, Bayswater

We would like to record our thanks to Shane Williams and his team for a very pleasant experience in building our granny flat. The project started with the slab in the third week of August and we moved in on Saturday 8th November. We had spoken to other builders in the planning stage but selected Swan River Constructions based on being able to deal directly with Shane and his willingness to discuss the project and deal with queries at all stages. The flexibility on all aspects was not the case in our discussion with other builders. Our experience all along was very pleasant and we are only too willing for Shane to show our cottage to any prospective clients.

Richard & Mary, Melville

Page 10: Perth’s Renovation & Addition Specialist · documents, photos, and more. Everything you need in one construction app! All of your communications are kept organised in one place:

About UsAt Swan River Constructions, we have built our business on two key principles,

1. a commitment to the highest quality work,

2. and ensuring that we are always reliable and professional in all our dealings with you.

Swan River Constructions are committed to meeting and exceeding your expectations. This old-world quality mixed with modern business sense and a business size which makes us highly responsive to your needs, places Swan River Constructions very uniquely in the market.

Owner and company Director, Shane Williams, has a solid knowledge of residential building and construction having been involved in the industry for most of his working career spanning over 30 years. Starting out on the tools as a carpenter, he has since owned and run several successful businesses. In 2009 Shane saw an opportunity to really use his skills and expertise to help others and Swan River Constructions has never looked back.

“We work families who love where they live and are looking to create more space.”

We’re here to provide you with the best solution to your needs and we do this by enquiring, listening and truly understanding your situation before sharing our knowledge and expertise to work with you towards a common goal.

We are a small family owned business driven to offer superior customer service. We provide great solutions for the people who matter to us and our clients are just as important as the homes that we are building for them.

Quality is never an accident, it is the result of intention, innovation and skilful execution

Page 11: Perth’s Renovation & Addition Specialist · documents, photos, and more. Everything you need in one construction app! All of your communications are kept organised in one place:

Your Steps to Building Success At Swan River Constructions we believe in being organised and efficient. This starts from the very first phone call…

1. SITE ASSESSMENTWe come to your property to see and listen to what you’re trying to achieve. We discuss your ideas and visions and offer our expertise to create a design brief for your dream home. From there can work on a budgetary estimate for the project.

2. PRELIMINARY DESIGN & QUOTEWe will now need your approval to perform thorough site-specific investigations and engage draftsmen, engineers and consultants. This will allow us to provide you with a fixed price quote.

3. SELECTIONS & COUNCIL APPROVALSOnce your design has been finalised we can submit plans to your local council for planning approval. You will also be able to meet with our interior designer for assistance selecting all your colours and finalising inclusions.

4. FINAL PLANS & CONTRACT Now that all the details of your project are finalised we are really ready to get started! You will be presented with a building contract for signing that confirms all the finer details including plans, comprehensive specification and schedule of fittings & finishes.

5. CONSTRUCTIONAs soon as your building permit is issued trades and materials will be begin appearing on site. A work schedule has been carefully planned and before you know it, your home will be transformed! We run a smooth operation with as little disruption to your everyday life as possible.

6. COMPLETION & HANDOVERYour dream and vision is now a reality! We are ready to hand back the keys and you can really enjoy your new space. Our customer service does not end just yet though - All our work comes with a six month maintenance period for your peace of mind.

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Page 12: Perth’s Renovation & Addition Specialist · documents, photos, and more. Everything you need in one construction app! All of your communications are kept organised in one place:

Our GuaranteeWe will finish your project on time and defect freeOur workmanship is of the highest standard

We are fully insured with current Construction Works Insurance, Public and Products Liability Insurance

Seven year structural warranty.

Open and regular lines of communication ensure you are involved every step of the way through the process. We guarantee to professional and transparent in all our dealings.

A fixed price contract means your project is built to budget with no hidden surprises.

Swan River Constructions(08) 9284 7778

www.swanriverconstructions.com.aushane@swanriverconstructions.com.au

Builder Registration #14342