perspectives news to help your business grow....perspectives news to help your business grow. march...

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Group Products from The Hartford The Hartford offers a wide range of group products and services with plan design choices to meet the varied needs of your employer clients and their employees: Short Term Disability (STD) Long Term Disability (LTD) Integrated STD/LTD Term Life AD&D Travel Accident Senior Medical Stop Loss Most products are available on a contributory and non-contributory basis. Perspectives News to help your business grow. Perspectives is a group benefits news- letter for producers that’s designed to help you grow your business by providing regular updates about The Hartford’s products and services, news on the latest trends and developments affecting the group benefits marketplace, and other timely information that may be of interest to you and your clients. Integration Update The Hartford Announces New Sales Management Team A state-by-state listing of your new sales management team, including sales office managers and regional vice presidents. ComPsych Guidance Resources ® New Employee Assistance Program (EAP) Provider For Former CNA Customers Effective April 1, 2004, The Hartford will begin using ComPsych to service EAPs for former CNA customers. CNA/Stedman Business For Physician Groups Transitions To Medical Group Insurance Services (MGIS) Get details on The Hartford’s plan to transition CNA/Stedman business to a new and improved MGIS/Hartford contract. CNA Acquisition This edition includes information to help you during The Hartford’s integration of CNA’s group life, accident and disability business. March 2004 CNA Group Life Assurance Company To Be Renamed Hartford Life Group Insurance Company Once state filings are approved, policyholders will receive a “change of nameendorsement. The Hartford ® is The Hartford Financial Services Group, Inc. and its subsidiaries, including issuing companies Hartford Life and Accident Insurance Company, Hartford Life Insurance Company and CNA Group Life Assurance Company (pending state approval of name change to “Hartford Life Group Insurance Company”).

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Page 1: Perspectives News to help your business grow....Perspectives News to help your business grow. March 2004 The Hartford Announces New Sales Management Team (continued)CNA IntegrationLouisiana

Group Products from The Hartford

The Hartford offers a wide range ofgroup products and services with plandesign choices to meet the varied needsof your employer clients and theiremployees:

� Short Term Disability (STD)� Long Term Disability (LTD)� Integrated STD/LTD� Term Life� AD&D� Travel Accident� Senior Medical� Stop Loss

Most products are available on a contributory and non-contributory basis.

Perspectives News to help your business grow.

Perspectives is a group benefits news-letter for producers that’s designed tohelp you grow your business by providingregular updates about The Hartford’sproducts and services, news on the latest trends and developments affectingthe group benefits marketplace, andother timely information that may be of interest to you and your clients.

Integration Update

The Hartford Announces New Sales Management Team

A state-by-state listing of your new sales management team,including sales office managers and regional vice presidents.

ComPsych Guidance Resources® New EmployeeAssistance Program (EAP) Provider For Former CNA Customers

Effective April 1, 2004, The Hartford will begin using ComPsychto service EAPs for former CNA customers.

CNA/Stedman Business For Physician GroupsTransitions To Medical Group Insurance Services (MGIS)

Get details on The Hartford’s plan to transition CNA/Stedmanbusiness to a new and improved MGIS/Hartford contract.

CNA Acquisition

This edition includesinformation to help youduring The Hartford’sintegration of CNA’sgroup life, accidentand disability business.

March 2004

CNA Group Life Assurance Company To Be Renamed Hartford LifeGroup Insurance Company

Once state filings are approved, policyholders will receive a “change ofname” endorsement. �

The Hartford® is The HartfordFinancial Services Group, Inc. andits subsidiaries, including issuingcompanies Hartford Life andAccident Insurance Company,Hartford Life Insurance Companyand CNA Group Life AssuranceCompany (pending state approval of name change to “Hartford LifeGroup Insurance Company”).

Page 2: Perspectives News to help your business grow....Perspectives News to help your business grow. March 2004 The Hartford Announces New Sales Management Team (continued)CNA IntegrationLouisiana

Perspectives News to help your business grow.

March 2004

The Hartford Announces New Sales Management Team

As part of the CNA acquisition, The Hartford is pleased to announce our new sales management team. We combined the best of both organizations to create a sales organization that is better positioned to help you grow your business.Your new sales contacts, including sales managers and regional vice presidents, are listed here. For a more detailed list including e-mail addresses, go to https://producerview.hartfordlife.com/producerView/register/cna_map.html

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AlabamaGeneral Sales Eric Baum, Manager 678-566-4415Kevin Walsh, Regional Vice President 704-367-3651

AlaskaGeneral Sales Mark Kaess, Manager 206-292-7873Brian Hayes, Regional Vice President 860-843-8841

ArizonaGeneral Sales Jim Sinadinos, Manager 602-652-9555Brian Hayes, Regional Vice President 860-843-8841

ArkansasGeneral SalesWestern ArkansasKristopher Kearney, Manager 407-919-2330Brian Hayes, Regional Vice President 860-843-8841General SalesCentral and Eastern ArkansasEric Baum, Manager 678-566-4415Kevin Walsh, Regional Vice President 704-367-3651

CaliforniaGeneral SalesSan Francisco and Northern and Central CaliforniaPeter Mueller, Manager 415-836-4912General SalesLos Angeles and Southern CaliforniaJeff Valley, Manager 213-452-5160General SalesSan Diego and Southern CaliforniaTony Miller, Manager 760-476-5444Brian Hayes, Regional Vice President 860-843-8841

ColoradoGeneral Sales Dave Schneeweis, Manager 303-379-3346John DiPierro, Regional Vice President 860-843-8707

ConnecticutTom Crowley, Manager 860-520-2621 x42621Jamey Conway, Regional Vice President 617-984-4697

DelawareGeneral Sales Stu Brereton, Manager 610-668-6610Jamey Conway, Regional Vice President 617-984-4697

District of ColumbiaGeneral Sales Rick Vogel, Manager 703-642-4818Kevin Walsh, Regional Vice President 704-367-3651

FloridaGeneral Sales Chris Meyer, Manager 813-207-5585Kevin Walsh, Regional Vice President 704-367-3651

GeorgiaGeneral Sales Eric Baum, Manager 678-566-4415Kevin Walsh, Regional Vice President 704-367-3651

HawaiiGeneral Sales Peter Mueller, Manager 415-836-4912Brian Hayes, Regional Vice President 860-843-8841

IdahoGeneral Sales Mark Kaess, Manager 206-292-7873Brian Hayes, Regional Vice President 860-843-8841

IllinoisGeneral SalesNorthern IllinoisSteve Samataro, Manager 312-822-5472John DiPierro, Regional Vice President 860-843-8707General SalesCentral and Southern IllinoisMichael Greco, Manager 314-317-3111Kevin Walsh, Regional Vice President 704-367-3651

IndianaGeneral SalesNorthern IndianaSteve Samataro, Manager 312-822-5472General SalesCentral and Southern IndianaDean Johnson, Manager 704-510-5867John DiPierro, Regional Vice President 860-843-8707

IowaGeneral SalesCentral and Western IowaBlake Welch, Manager 913-693-8616General SalesEastern IowaSteve Samataro, Manager 312-822-5472Kevin Walsh, Regional Vice President 704-367-3651

KansasGeneral Sales Blake Welch, Manager 913-693-8616Kevin Walsh, Regional Vice President 704-367-3651

KentuckyGeneral Sales Dean Johnson, Manager 704-510-5867John DiPierro, Regional Vice President 860-843-8707

Page 3: Perspectives News to help your business grow....Perspectives News to help your business grow. March 2004 The Hartford Announces New Sales Management Team (continued)CNA IntegrationLouisiana

Perspectives News to help your business grow.

March 2004

The Hartford Announces New Sales Management Team (continued)

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LouisianaGeneral SalesNorthern LouisianaKristopher Kearney, Manager 407-919-2330General SalesCentral and Southern LouisianaMike Stewart, Manager 281-877-3810Brian Hayes, Regional Vice President 860-843-8841

MaineGeneral Sales Ken Vaughan, Manager 617-984-4846Jamey Conway, Regional Vice President 617-984-4697

MarylandGeneral Sales Rick Vogel, Manager 703-642-4818Kevin Walsh, Regional Vice President 704-367-3651

MassachusettsGeneral SalesBoston and Eastern MassachusettsKen Vaughan, Manager 617-984-4846General SalesWestern MassachusettsTom Crowley, Manager 860-520-2621 x42621Jamey Conway, Regional Vice President 617-984-4697

MichiganGeneral Sales Gordon Smith, Manager 248-822-6443John DiPierro, Regional Vice President 860-843-8707

MinnesotaGeneral Sales Frank Bomier, Manager 952-285-3500John DiPierro, Regional Vice President 860-843-8707

MississippiGeneral Sales Eric Baum, Manager 678-566-4415Kevin Walsh, Regional Vice President 704-367-3651

MissouriGeneral SalesSt. Louis and Eastern MissouriMichael Greco, Manager 314-317-3111General SalesWestern MissouriBlake Welch, Manager 913-693-8616Kevin Walsh, Regional Vice President 704-367-3651

MontanaGeneral Sales Mark Kaess, Manager 206-292-7873Brian Hayes, Regional Vice President 860-843-8841

NebraskaGeneral Sales Blake Welch, Manager 913-693-8616Kevin Walsh, Regional Vice President 704-367-3651

NevadaGeneral SalesNorthern and Central NevadaPeter Mueller, Manager 415-836-4912General SalesSouthern tip of NevadaJim Sinadinos, Manager 602-652-9555Brian Hayes, Regional Vice President 860-843-8841

New HampshireGeneral Sales Ken Vaughan, Manager 617-984-4846Jamey Conway, Regional Vice President 617-984-4697

New JerseyGeneral Sales Robert Bellamente, Manager 973-541-3506Jamey Conway, Regional Vice President 617-984-4697

New MexicoGeneral Sales Jim Sinadinos, Manager 602-652-9555Brian Hayes, Regional Vice President 860-843-8841

New YorkGeneral SalesBuffalo and Western New YorkWilliam Butt, Manager 716-625-4525 x234General SalesEastern New YorkTom Crowley, Manager 860-520-2621 x42621General SalesNew York City, Long Island, Westchester CountySteve Smith, Manager 212-553-8008Jamey Conway, Regional Vice President 617-984-4697

North CarolinaGeneral Sales Mark Petersen, Manager 704-367-3640Kevin Walsh, Regional Vice President 704-367-3651

North DakotaGeneral Sales Frank Bomier, Manager 952-285-3500John DiPierro, Regional Vice President 860-843-8707

OhioGeneral SalesWestern and Southern OhioDean Johnson, Manager 704-510-5867General SalesNorthern and Eastern OhioKevin Krzeminski, Manager 214-220-5618John DiPierro, Regional Vice President 860-843-8707

OklahomaGeneral Sales Kristopher Kearney, Manager 407-919-2330Brian Hayes, Regional Vice President 860-843-8841

OregonGeneral Sales Mark Kaess, Manager 206-292-7873Brian Hayes, Regional Vice President 860-843-8841

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Page 4: Perspectives News to help your business grow....Perspectives News to help your business grow. March 2004 The Hartford Announces New Sales Management Team (continued)CNA IntegrationLouisiana

Perspectives News to help your business grow.

March 2004

The Hartford Announces New Sales Management Team (continued)

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PennsylvaniaGeneral SalesPhiladelphia and Eastern PennsylvaniaStu Brereton, Manager 610-668-6610Jamey Conway, Regional Vice President 617-984-4697General SalesPittsburgh and Western PennsylvaniaKevin Krzeminski, Manager 214-220-5618John DiPierro, Regional Vice President 860-843-8707

Rhode IslandGeneral Sales Ken Vaughan, Manager 617-984-4846Jamey Conway, Regional Vice President 617-984-4697

South CarolinaGeneral Sales Mark Petersen, Manager 704-367-3640Kevin Walsh, Regional Vice President 704-367-3651

South DakotaGeneral Sales Frank Bomier, Manager 952-285-3500John DiPierro, Regional Vice President 860-843-8707

TennesseeGeneral Sales Eric Baum, Manager 678-566-4415Kevin Walsh, Regional Vice President 704-367-3651

TexasGeneral SalesDallas and Northern TexasKristopher Kearney, Manager 407-919-2330General SalesHouston and Southern TexasMike Stewart, Manager 281-877-3810Brian Hayes, Regional Vice President 860-843-8841

UtahGeneral Sales Dave Schneeweis, Manager 303-379-3346John DiPierro, Regional Vice President 860-843-8707

VermontGeneral Sales Tom Crowley, Manager 860-520-2621 x42621Jamey Conway, Regional Vice President 617-984-4697

VirginiaGeneral Sales Rick Vogel, Manager 703-642-4818Kevin Walsh, Regional Vice President 704-367-3651

WashingtonGeneral Sales Mark Kaess, Manager 206-292-7873Brian Hayes, Regional Vice President 860-843-8841

West VirginiaKevin Krzeminski, Manager 214-220-5618John DiPierro, Regional Vice President 860-843-8707

WisconsinGeneral SalesNorthwestern WisconsinFrank Bomier, Manager 952-285-3500General SalesCentral and Southern WisconsinSteve Samataro, Manager 312-822-5472John DiPierro, Regional Vice President 860-843-8707

WyomingGeneral Sales Dave Schneeweis, Manager 303-379-3346John DiPierro, Regional Vice President 860-843-8707

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Page 5: Perspectives News to help your business grow....Perspectives News to help your business grow. March 2004 The Hartford Announces New Sales Management Team (continued)CNA IntegrationLouisiana

Perspectives News to help your business grow.

March 2004

New Employee Assistance Program Provider For Former CNA Customers

As a result of this change, The Hartford will no longer use

Bensinger, Dupont and Associates to service CNA EAP

accounts. Effective April 1, ComPsych will take over all

existing CNA EAP plans from Bensinger, Dupont and

Associates, providing the same number of visits at the

same monthly rates that have been charged in the past.

The Hartford will guarantee those rates for the upcoming

two years.

In addition, The Hartford will not require re-contracting, and

will continue to administer EAP billing as a line item on

The Hartford’s bill. Customer notifications are in the

process of being sent out.

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Effective April 1, The Hartford will begin using ComPsych

Guidance Resources® to service the Employee Assistance

Programs of former CNA customers. ComPsych is the

leading provider of employee assistance programs,

managed behavioral health, and work/life and crisis

intervention services, and the largest independently-held

firm of its kind in the U.S.

What will this mean for CNA customers and their employees?

� Continued great service, available 24/7 – 365 days a year

� Access to an even larger network of providers

� Larger, dedicated team of counselors and specialists

Page 6: Perspectives News to help your business grow....Perspectives News to help your business grow. March 2004 The Hartford Announces New Sales Management Team (continued)CNA IntegrationLouisiana

Perspectives News to help your business grow.

March 2004

With the acquisition of CNA, The Hartford is able to provide its

physician group customers with enhanced products, services

and claims management by combining the best practices of

Charles Stedman & Co., Inc. and MGIS, which together have

been providing insurance services to physician groups

for 81 years.

Stedman was acquired by The Hartford as part of the CNA

acquisition. MGIS is the distributor of physician and staff LTD,

STD and Life products for The Hartford. The two organizations

will join forces in the Salt Lake City, Utah, corporate headquar-

ters of MGIS, and – over the next several months – will begin

moving the administration of Stedman customers to

Salt Lake City.

For now, it is business as usual and Stedman customers

will continue to deal with their normal contacts. The ultimate

goal is to bring all Stedman customers into a new improved

MGIS/Hartford contract. This includes moving all CNA

physician business that’s currently written outside of

the Stedman Trust to MGIS.

Effective April 1, 2004, all new business will be quoted

through MGIS, using The Hartford’s contract forms and

procedures. MGIS and Stedman will be working closely with

the new combined CNA/Hartford sales organization to assist

you with new business opportunities, including several new

products that are available through MGIS.

The Hartford has already begun communicating these

changes to our customers. A welcome package, which

included a Q&A and sample employee notification, was

recently mailed to Stedman customers. In mid-March, a

second communication provided customers with a time

line of the move and in mid-April, a third mailing from MGIS

will provide new administration procedures.

In May, MGIS will assume all servicing functions for Stedman

customers. This will include billing, premium collection,

commission payment, and customer service. For more

information, go to www.producerview.com and click on

the CNA integration link.

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CNA/Stedman Business For Physician Groups Transitions To Medical Group Insurance Services (MGIS)

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Page 7: Perspectives News to help your business grow....Perspectives News to help your business grow. March 2004 The Hartford Announces New Sales Management Team (continued)CNA IntegrationLouisiana

Perspectives News to help your business grow.

March 2004

As part of the integration of CNA business, The Hartford is in

the process of renaming CNA Group Life Assurance Company

(GLA). The new name of the company is Hartford Life Group

Insurance Company (HLGIC). This process involves state

filings which are being submitted by The Hartford’s law

department. Once state approvals of the name changes are

received, The Hartford is legally required to update customer

contracts by sending a “change of name” endorsement

to each group policyholder.

An important step in this process is communicating the name

change to our policyholders. Below is a brief overview of

The Hartford’s strategy.

Strategy for Current CNA GLA Customers

A welcome letter was sent to current CNA GLA customers

explaining The Hartford’s acquisition of the CNA group

business and the resulting name change of existing policies

to HLGIC. A “change of name” endorsement will be sent to

each group policyholder as state approvals are received for

the change of name to HLGIC.

What About Current CNA Continental Assurance

Company (CAC) and Continental Casualty Company

(CCC) Customers?

A significant portion of the acquired CNA group business is

written on CAC and CCC paper and reinsured by GLA. These

policies are in the process of being converted to policies

that are underwritten by one of The Hartford’s underwriting

companies. As a result, customers will receive a new policy

and a “change of name” endorsement.

New Business

Please note that the process described above does not affect

new business. Generally, new business will be written on

Hartford Life Insurance Company or Hartford Life and Accident

Insurance Company paper, with some exceptions (such as for

small business). For those new customers receiving a policy

underwritten by GLA, they will also receive a “change of

name” endorsement with their policy.

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CNA Group Life Assurance Company To Be Renamed Hartford Life Group Insurance Company