people + process + space = innovation culture
TRANSCRIPT
Andreas Hauser
global head of design and co-innovation center
people + process + space = innovation culture
our customers produce
more than 70 million
barrels of oil per day.
accelerate business innovation
through radical simplification
Consumptionfor immediate business impact
User Experienceengage front line employees/customers
IT Environmentcollapse redundant infrastructure layers
drive business
innovation
keep the
lights on
28%
72%
Forrester IT survey, 2013
drive business
innovation
keep the
lights on
design innovation – mistake #1
over-engineering
Technology(feasibility)
Business(viability)
Human Values(desirability)
Photo by Francesco Crippa
design innovation – mistake #2
wishful thinking
Technology(feasibility)
Business(viability)
Human Values(desirability)
Photo by Dave Malkoff
design innovation – mistake #3
en vogue
Technology(feasibility)
Business(viability)
Human Values(desirability)
Photo by wetwebwork
how to achieve design innovation?
Technology(feasibility)
Business(viability)
Human Values(desirability)
design
innovation
© 2013 SAP AG or an SAP affiliate company. All rights reserved. 8
consumer user experience is the new standardthe world is changing
© 2013 SAP AG or an SAP affiliate company. All rights reserved. 9
the shift from features to experience
Example:
Player Engagement
Example:
SAP AR Warehouse Picking using Google Glasses
Example: Sales Performance Statistics on HANA
Example: SAP HANA Health at NCT Heidelberg
people + process + space = innovation culture
people:
interdisciplinary team
Technology(feasibility)
Business(viability)
Human Values(desirability)
16© 2015 SAP AG or an SAP affiliate company. All rights reserved.
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