People  Performance  

 Profits  

Darryl Judd Chief Operating Officer

Align  Workforce  Strategies  to  Achieve  Business  Objec=ves  

Why  People  Ma@er.  Crea=ng  Results.  

Sustainability  of  Growth  &    Profits  

Promote  Employer  Values    

Good  Corporate  Ci=zen  

Increased  Shareholder  Value  

Success  is  driven  by  a  limited  number  of  key  dynamics  

Products   Process   People  

The  Process  is  just  as  important  as  the  product  

People  alignment  is  cri=cal  for  sustainable  long  term  growth  

Employee  Workplace  Alignment  

P   P   P   Growth  

People      Performance      Profit  

"Alignment  is  the  essence  of  management.”    Fred  Smith,  FedEX  

Workforce  Alignment  is  the  specific  process  of  aligning  employee  goals  with  the  overall  organiza=onal  strategy  

Clearly  Communicated  Vision  Cascading  Goals  –  Company,  Department,  Individual  HR  Alignment  –  Talent,  Performance  Management,  Posi=on  Descrip=ons,  KPI’s,  Rewards  Number  1  objec=ve  –  communica=on  of  message  Behavioural  Change  Goal  becomes  realis=c  and  achievable  

What  skills  and  capabili=es  do  we  need  now  and  in  the  future  to  meet  our  strategic  goals?  

WHAT’S  NOW?  

CONFIRM  BUSINESS  STRATEGY  IMPLICATIONS  

What  changes  in  the  World  of  Work  will  affect  our  ability  to  a@ract,  retain  and  engage  the  workforce  we  need?  

WHAT’S  NEXT?  

ALIGN  ON  WORKFORCE  NEEDS  &  CAPABILITIES  

Where  are  the  biggest  gaps  and  greatest  risk  that  will  impact  the  delivery  of  our  business  strategy?  

WHAT  DOES  WINNING  LOOK  

LIKE?  

CREATE  A  WORKFORCE  STRATEGY  

What  prac=cal  op=ons  and  choices  are  available  to  ensure  we  execute  our  workplace  strategy?  

WHAT  ACTIONS  WILL  MAKE  IT  HAPPEN?  

DEVELOP  ACTION  PLAN  

How  will  we  measure  and  assess  risks  in  changing  the  workplace  and  how  will  we  measure  success?  

HOW  WILL  WE  MEASURE  RISK  &  

SUCCESS?  

EXECUTE  MEASURE  &  REFINE  

Accelerated  Execu=on  Strategy  Crea=ng  a  workforce  strategy  is  a  process  that  must  be  grounded  in  business  strategy  

Source:  Manpower  

Case  Study:  Crea=ng  compe==ve  advantage  through  HR  strategy  

Define  Value  

Align  HR  Services  

Deliver  Value  

An  MNC’s  ambi=ous  growth  strategy  was  based  on  aggressive  acquisi=ons  and  improved  customer  reten=on.  Over  2  years,  however,  it  had  been  unable  to  significantly  grow  its  customer  base  and  share  of  wallet  per  customer.    

ü Profit  up  11%  ü  Increased  employee  

commitment  by  18%    ü Reduced  employee  

a@ri=on  by  12%    ü  Increased  workforce  

diversity  (including  management)  by  35%    

ü  Increased  customer  loyalty  by  4%    

ü  Sales  by  up  4%  ü  Increased  cross-­‐

selling  by  5%    ü Award  as  an  

“employer  of  choice”    ü Achieved  reten=on  

targets  for  key  execu=ves  

Source:  Deloi@e  Touche  Tohmatsu  and  the  Economist  Intelligence  Unit,  2007.  

Alignment  is  cri=cal  for  obtaining  sustained  results  

A@rac=ng,  recrui=ng  and  retaining  individual  talent  is  impera=ve  

People  &  Performance  Strategies  turns  talent  into  winning  teams  

Agile  Workforce  

Able  to  overcoming  challenges  

Singularly  Focused  Direc=on  

Winning  Environments  need  workplace  alignment  

Top  to  Bo@om  &  Across  

Darryl Judd Chief Operating Officer

Melbourne � Sydney � Singapore � Shanghai � Hong Kong � Mumbai � Dubai

Logis=cs  Execu=ve  Group  Suite  32,3  Church  Street  

#25-­‐00  Samsung  Hub  Singapore  049483    

Logis=csExecu=ve.Com  DarrylJ@Logis=csExecu=ve.com  

More  Informa=on?  Ques=ons?    

Logistics Executive has studied workplace behavior and team dynamics in the Supply Chain and Logistics industry cross-culturally. For 14 years we have assisted multinational companies to develop people strategies, led talent attraction programs, defined and implemented business processes and provided expert consulting that has impacted organizations with positive business outcomes.