people and technology, studies of technology

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People and Technology, Studies of Technology Usability and Human Factors Unit 1c This material (Comp15_Unit1c) was developed by Columbia University, funded by the Department of Health and Human Services, Office of the National Coordinator for Health Information Technology under Award Number 1U24OC000003.

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People and Technology, Studies of Technology. Usability and Human Factors. Unit 1c. - PowerPoint PPT Presentation

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People and Technology, Studies of Technology

Usability and Human Factors

Unit 1c

This material (Comp15_Unit1c) was developed by Columbia University, funded by the Department of Health and Human Services, Office of the National Coordinator for Health Information Technology under Award Number 1U24OC000003.

Lecture Objectives

2

• Demonstrate concept knowledge of principles of user-centered design, methods of cognitive research, and sources of usability evidence

• Describe the role of human factors and human computer interaction concerning patient safety in the healthcare setting

• Demonstrate concept knowledge of principles of user-centered design and sources

Health IT Workforce Curriculum Version 3.0/Spring 2012

Usability and Human Factors People and Technology

Unit 1c

Good Design

http://www.flickr.com/photos/cyberslayer/1437957836/sizes/l/in/photostream/

3Health IT Workforce Curriculum Version 3.0/Spring 2012

Usability and Human Factors People and Technology

Unit 1c

Computer Provider Order Entry (CPOE) Systems

Horsky, J., Kaufman, D.R., Oppenheim, M.I. & Patel, V.L. (2003).

4Health IT Workforce Curriculum Version 3.0/Spring 2012

Usability and Human Factors People and Technology

Unit 1c

MedlinePlus Senior’s Health

Kaufman 2008.

5Health IT Workforce Curriculum Version 3.0/Spring 2012

Usability and Human Factors People and Technology

Unit 1c

Problematic Interfaces

http://upload.wikimedia.org/wikipedia/commons/6/66/Butterfly_large.jpg

6Health IT Workforce Curriculum Version 3.0/Spring 2012

Usability and Human Factors People and Technology

Unit 1c

Modified PCA InterfaceLin, Vicente & Doyle (2002)

Lin, Vicente and Doyle (2002)

7Health IT Workforce Curriculum Version 3.0/Spring 2012

Usability and Human Factors People and Technology

Unit 1c

Glucose Meters

Kaufman 2008.

8Health IT Workforce Curriculum Version 3.0/Spring 2012

Usability and Human Factors People and Technology

Unit 1c

Interfaces of Note

http://www.flickr.com/photos/fan/39728135/sizes/o/

9Health IT Workforce Curriculum Version 3.0/Spring 2012

Usability and Human Factors People and Technology

Unit 1c

Do we need such complexity?

Kaufman 1998.

10Health IT Workforce Curriculum Version 3.0/Spring 2012

Usability and Human Factors People and Technology

Unit 1c

Ouch!

MySpace Page

11Health IT Workforce Curriculum Version 3.0/Spring 2012

Usability and Human Factors People and Technology

Unit 1c

Facebook

Facebook Page

12Health IT Workforce Curriculum Version 3.0/Spring 2012

Usability and Human Factors People and Technology

Unit 1c

Rhapsody

Dave Kaufman 2008.

13Health IT Workforce Curriculum Version 3.0/Spring 2012

Usability and Human Factors People and Technology

Unit 1c

Electronic Box Score

http://mlb.mlb.com/index.jsp

14Health IT Workforce Curriculum Version 3.0/Spring 2012

Usability and Human Factors People and Technology

Unit 1c

Summary

• Health information technology presents opportunities to improve patient safety, but can diminish it as well

• Human computer interaction and human factors are disciplines that bring a set of methods for studying design and potentially improving patient safety

• Usability is recognized as central to the design of effective, easy to use and safe systems.

15Health IT Workforce Curriculum Version 3.0/Spring 2012

Usability and Human Factors People and Technology

Unit 1c

References

Horsky, J., Kaufman, D.R., Oppenheim, M.I. & Patel, V.L. (2003). A framework for analyzing the cognitive complexity of computer-assisted clinical ordering. Journal of Biomedical Informatics, 36, 4-22.

Kaufman, D.R. & Starren, J. B. (2006). A methodological framework for evaluating mobile health devices. In the Proceedings of the American Medical Informatics Annual Fall Symposium. Philadelphia: Hanley & Belfus. 978.

Lin, L., Isla, R., Doniz, K., Harkness, H., Vicente, K. J., & Doyle, D. J. (1998). Applying human factors to the design of medical equipment: patient-controlled analgesia. Journal of Clinical Monitoring & Computing, 14(4), 253-263.

16Health IT Workforce Curriculum Version 3.0/Spring 2012

Usability and Human Factors People and Technology

Unit 1c