pension & benefits committee friday 17 june …...2016/06/17 · the next meeting is on friday...
TRANSCRIPT
Board of Governors PENSION & BENEFITS COMMITTEE
Friday 17 June 2016 9:30 a.m. to 12:00 noon
NH 3318
OPEN SESSION ACTION
9:30 1. Approval of the 20 May 2016 Minutes* and Business Arisinga. Terms of Reference - Responsible Investment Working Group*
Approved by Board of Governors [Wilkinson]
Decision Information
2. Execution Against the Work Plan* Information
9:40
9:50
10:10
10:30
10:40
11:10
11:15
11:20
3. Update on Government Pension Plan Initiatives [Shapira] (10 min)
4. Review of Cap Protocol - Addendum to May 20, 2016 Material*[Shapira/Byron]
5. Asset Liability Studies* [Shapira/Byron]
6. Report from RPPI [Forrest, Hardy]a. Investment Recommendation from Finance & Investment
Committee*b. Follow-up re: Tracking Error in TDAM Passive Global Equity
Analysis* [Huber]
7. Benefits Utilization Report* [Hornberger]
8. Impact of Removing Maxima for Out-of-Province Retirees* [Hornberger]
9. Update re: Request for Proposals for Employee and Family AssistanceProgram* [Hornberger]
10. Update: Implementation of New Pension Administration System** [Hornberger]
Information
Discussion
Discussion
Information Decision
Information
Information
Information
Information
Information
11:30 11. Other Business
12. Proceed into Confidential Session
CONFIDENTIAL SESSION
13. Approval of the 20 May 2016 Minutes (Confidential)+ and Business Arising
14. Next Meeting: Friday 9 September 2016, 9:30 a.m. – 12:00 noon, NH 3318
Decision
*attached** to be distributed
+ distributed separately
10 June 2016 Mike Grivicic Assistant University Secretary
Please convey regrets to Terri Rau at 519-888-4567 x37549 or [email protected]
PB 17 June 2016, page 1 of 61
University of Waterloo Board of Governors
PENSION & BENEFITS COMMITTEE Minutes of the 20 May 2016 Meeting
Present: Monika Bothwell, Stewart Forrest, Peter Forsyth, Mary Hardy, Dennis Huber, David Kibble, Ramesh Kumar, Ian Orchard, Michael Steinmann, Marilyn Thompson, Christine Wagner, Karen Wilkinson, Marta Witer Regrets: Lori Curtis Administration: Linda Byron, Sarah Hadley (6,11), Blaine Hertzberg and Nic Yungblut of Ernst & Young (6), Lee Hornberger, Allan Shapira Secretariat: Alice Raynard Organization of Meeting: Karen Wilkinson took the chair and Alice Raynard acted as secretary, in absence of Sian Williams. The secretary advised that a quorum was present. The agenda was approved without formal motion. 1. MINUTES OF THE 11 MARCH 2016 MEETING AND BUSINESS ARISING A motion was heard to approve the minutes as distributed. Witer and Wagner. Carried. There was no business arising from the minutes. 2. EXECUTION AGAINST THE WORK PLAN Raynard advised that the committee was on schedule. 3. UPDATE ON GOVERNMENT PENSION PLAN INITIATIVES Shapira informed members of the work of the provincial task force where overall the process to date has been excellent but difficulties persist re: fostering change of the solvency regime and enabling implementation, as rules will be the same across all sectors in Ontario. It is expected that the government will release a position paper shortly and ask for feedback about some options; this may bring about potentially-significant changes (including to solvency relief) to the rules and may slow implementation. 4. Q1 DASHBOARD SUMMARY Byron spoke to the document and observed: increase to the going concern deficit; investment risk within the pension fund; a risk-free benchmark discount rate below 1% has been used; the asset duration assumes an equity weighting of zero; potential for large increase in university contributions starting in 2017; interest rates are persistent low and this poses challenges; the science of liability-driven investment strategies is improving and background material will be provided; an asset liability study could be done since one has not been done in a long time. This item will be brought forward to a future meeting to review the inputs/outputs. 5. ANALYSIS OF THE CAPS ON THE RPP AND PPP Byron presented the material and indicated: the document contains a summary of the protocol, adopted in 2008; this protocol and the indexation protocol should be compared to see if there is a conflict between them; there is still room to increase the current RPP limit to the maximum cap until 2020; the current cap for the PPP is $3,400, which will be reached in 2017; analysis contemplates increase in payroll plan cap and what the cost would be; as the Caps increase, liabilities move from the PPP to the RPP; liabilities must continue to be highlighted so that members are aware of accrued liabilities; some other university plans have supplementary defined contribution plans; benefits of maintaining the caps should be investigated, so that the range of options can be assessed. It was noted that a decision to move one cap versus both caps should be scrutinized, such that both are moved in an equitable way and to avoid unintended consequences problems; this point will be discussed at the next meeting. 6. ANNUAL AUDIT OF THE PENSION PLAN FUND FINANCIAL STATEMENTS Hadley presented the financial statement and observed: statement of changes is included; financial statements show the changes in the year and the assets at the end of the year; over $1 billion in assets were invested last year; notes to the financial statements contain content that foster compliance with reporting requirements and to explain risks
PB 17 June 2016, page 2 of 61
Pension & Benefits Committee 20 May 2016 page 2 of 4 and mitigations. Ernst & Young reports that no adjustments are required and that no issues were identified in this audit. A motion was made to approve the financial statements as presented. Forrest and Bothwell. Carried. 7. UTILIZATION OF DEPOSIT FUNDS Speaking to the document, Hornberger summarized the balance of the four deposit accounts held by Sun Life Financial and Great-West Life including how they had been generated over the years. She then recapped the decisions made at the 11 March 11 2016 meeting, namely that the largest deposit account (est. $677,440) will be used to subsidize life insurance premium payments and that options for using the remaining three (est. $111,153) need to be considered by the Committee. Although not included as one of the options outlined in the exhibit, Hornberger suggested that these three funds could be transferred into the largest deposit account to increase the funds available for the subsidization of life insurance premium rates. A brief discussion occurred surrounding the other options outlined in the exhibit. Members then heard a motion to consolidate all four deposit funds (est. $788,593) under the Unrestricted Deposit Account with Sun Life Financial. Bothwell and Witer. Carried, with one abstention (Kumar). 8. DRAFT TERMS OF REFERENCE - RESPONSIBLE INVESTMENT WORKING GROUP The Committee heard representations from the President of the FAUW, Sally Gunz, about the proposed composition of the Responsible Investment Working Group (RIWG), as it focuses on titles rather than on competencies (questioning representation from students and the VP Advancement), appearing too constraining because of the phrase “financially literate and have knowledge of investments generally”, may misguide the RIWG in thinking that pension plans are university investments, instead of belonging to the employees, and prevent thoughtful discussions from happening. It was clarified that the RIWG has been under discussion for over a year, and was not being created because of letters from students and faculty regarding fossil fuel divestment, but that it was broader, including environmental, social and governance factors ; There was also commentary regarding setting up 2 committees – one for pension and one for endowment; whether there should be an expert panel of faculty, staff, students and alumni appointed by the President, as at University of Toronto; and clarification that the group would consult broadly. Ultimately, matters submitted by the RIWG would have to pass though the various committees of the BOG and the Board itself.
9. UPDATE TO TDAM PASSIVE GLOBAL EQUITY ANALYSIS Huber observed that the reciprocal tax treaty with the US yields savings, and ten year performance is better with the blended funds. This item will be forwarded to the next Registered Pension Plan Investments Subcommittee meeting on 9 June 2016 for discussion. Huber will follow up on the apparent tracking error in the document. 10. OVERVIEW OF 2016-17 OPERATING BUDGET Orchard spoke to the budget: approved by Senate at its last meeting; government grants are frozen and that increases in revenue are largely driven by increases in tuition; the 2016-17 estimated budget predicts a tolerable deficit of$2,14M, depending on the final count of student enrolments; increases in costs are largely driven by increases in salary, wages and benefits brought about by hiring additional faculty and staff, and by employee group settlements. Members discussed international tuition fees, interest from trusts; it was pointed out that endowment is not considered in the operating budget statements. 11. PREVIOUS YEARS’ FEES AND EXPENSES Hadley provided an overview of the five year report. It was noted that fees are on percentage of asset value. 12. OTHER BUSINESS Hornberger reminded members that the implementation of a pension administration system (Ariel, provided by Morneau Shepell) was approved by the Committee approximately one year ago and that the current administration system will not be available after December 2016. A project plan with a target date of September 2016 was developed by Morneau Shepell and resources from IST and HR were assigned to support the project; however, an internal project manager and additional subject matter experts were not assigned. As a result, the pension services team has been challenged to meet implementation milestones while keeping up with regular workload activities. An update will be given at the next meeting, along with a request for the Committee’s consideration for a delayed systems launch and potentially additional resources.
PB 17 June 2016, page 3 of 61
Pension & Benefits Committee 20 May 2016 page 3 of 4 13. NEXT MEETING The next meeting is on Friday 17 June 2016 from 9:30 a.m. – 12:00 p.m. in Needles Hall Room 3318.
With no additional business in open session, the Committee proceeded into confidential session.
1 June 2016 Alice Raynard /mg Associate University Secretary
PB 17 June 2016, page 4 of 61
Board of Governors Responsible Investment Working Group
Approved Terms of Reference Membership 10 of 12 members will be financially literate and have knowledge of investments generally. A majority of members will have knowledge of the University’s investment funds.
• Three members of the Board of Governors or its finance and/or pension committees, other than University employee or student members
• Six members of either the Board of Governors or its pension committee, as follows: o One faculty member to be nominated be the FAUW executive; o One staff member to be nominated by the UWSA executive; o One CUPE member to be nominated by the executive of CUPE Local 793 (The member of
the Pension and Benefits Committee who is a representative of CUPE Local 793); o One undergraduate student to be nominated by the FEDS executive; o One graduate student to be nominated by the GSA executive; and o One retiree to be nominated by the executive of the Retirees' Association (the member of
the Pension and Benefits Committee who is a representative of retirees). • Vice-president, administration & finance • Vice-president, advancement • Vice-president, academic & provost, or delegate
Chair The vice-president, academic & provost or delegate will serve as chair. The chair may vote, if necessary, in order to break a tie. Terms of Reference The mandate of this working group is to make recommendations to the Board of Governors through the appropriate committees and subcommittees (outlined below) as to whether and how to incorporate environmental, social and governance (ESG) factors into decision making re: the investment of the endowment and pension funds, taking into consideration:
• The legal and regulatory requirements including, among other things, fiduciary responsibilities, investing and investments, ESG reporting and contractual commitments;
• The goals and purposes of the University pension and endowment funds; • Existing University investments, policy and governance frameworks; • The financial context of the University; • Research into options for incorporating ESG factors into investment decisions; • Review of approaches taken at peer institutions; • Consultation with University stakeholders e.g. retirees, alumni, donors; and • Advice provided by University investment advisors.
The working group shall report to the Board of Governors from time to time to provide status reports on its progress in meeting its mandate. Reporting & Approval Subject to review and approval by the Board of Governors Registered Pension Plan Investments Subcommittee, Finance & Investment Committee and Pension & Benefits Committee, in accordance with their mandates, the recommendations of the working group will be reflected in the statements of investment policies and procedures for the endowment and pension funds and submitted to the Board for final approval. Term This working group will serve until the earlier of the date on which it has fulfilled its mandate and the date on which the Board of Governors dissolves the working group. Approved by the Board of Governors on 7 June 2016
PB 17 June 2016, page 5 of 61
Pension & Benefits Committee, Board of Governors, University of Waterloo Execution against Work Plan
The below represents the annual responsibilities of the P&B Committee and has been prepared as an aid to planning only. The committee’s activities are much broader, however, and include: legislative changes, plan changes and improvements; selection of managers and service providers; and requests from the UW community regarding pension and benefits plans.
1 The 2015 version of the SIPP was approved by the Board of Governors at its 27 October 2015 meeting. There is also a need to consult with the community on the incorporation of environmental, social and governance factors into investment decision-making. So the annual review of the SIPP will be deferred until after consultation takes place. 2 1 January 2014 Actuarial Valuation Report was filed in July 2014.
Task Frequency 19 Jun 2015
11 Sept 2015
09 Oct 2015
13 Nov 2015
11 Dec 2015
15 Jan 2016
26 Feb 2016
11 Mar 2016
20 May 2016
17 Jun 2016
Approval of Actuarial Valuation Assumptions Annual
Approval of the Statement of Investment Policies and Procedures (SIPP)
Annual 1
Preliminary Valuation Results (RPP and PPP) Annual
Actuarial Valuations (RPP and PPP) Annual
Actuarial Filing2 Minimum every three years
Cost-of-living adjustment to payroll pension plan limit
Annual
Cost-of-living Increase for Pensioners Annual
Pensions for Deferred Members Annual
Salaries for Pension Purposes for Individuals on Long-term Disability
Annual
Benefits Plan Premium Renewals Annual
Indexing of Long-term Disability Plan Benefits and Maxima
Annual
PB 17 June 2016, page 6 of 61
3 Conducted online in May 2015
Task Frequency 19 Jun 2015
11 Sept 2015
09 Oct 2015
13 Nov 2015
11 Dec 2015
15 Jan 2016
26 Feb 2016
11 Mar 2016
20 May 2016
17 Jun 2016
Investment Status of PPP Annual
Review of Contribution and Protocol Caps (RPP and PPP)
Annual
Budget Overview Annual
Benefits/Financial Analysis Report Annual
Cost of Removing Life-time Maximum on Out-Of-Province Health Care Coverage for Retirees
Annual
Investment Manager Review (provided under reports from RPPI)
Twice
Total Fund Overview (provided under reports from RPPI)
Quarterly
Flexible Pension Plan Annual
Previous Years’ Fees and Expenses Annual
Annual Audit of the Pension Plan Fund Financial Statements
Annual
Annual Report to the Community Annual
Indexing of Health and Dental Plan Maxima Annual
Committee Evaluation3 Annual
PB 17 June 2016, page 7 of 61
Presentation to
Prepared by Aon Hewitt
University of Waterloo
Review of Cap Protocol-Addendum to May 20, 2016 Material University of Waterloo Pension and Benefits Committee Meeting
June 17, 2016
PB 17 June 2016, page 8 of 61
Proprietary & Confidential | 2Aon Hewitt
June 17, 2016
About this Material
This material is in follow-up to the discussion at the May 20, 2016 Pension and Benefits Committee
In particular, the committee requested cost information for a fixed increase in both the hard-dollar RPP and the PPP caps
PB 17 June 2016, page 9 of 61
Proprietary & Confidential | 3Aon Hewitt
June 17, 2016
Impact of Increase in RPP/PPP Caps
The chart below shows the increase in Accrued Liability and Current Service Cost for active, disabled and suspended members at January 1, 2016 if the current RPP cap is indexed in the future to a maximum cap of $ 3,400.00, and the PPP cap is indexed to a maximum cap of $3,600.00. The calculations from the May 20 meeting material are shown for comparison.
These caps are projected to be sufficient to 2020 for the PPP and 2022 for the RPP
1 Current $2,890.00 RPP cap indexed annually subject to $3,200.00 maximum cap; current $3,309.00 PPP cap indexed annually, subject to $3,400.00 maximum cap2 Current $2,890.00 RPP cap indexed annually, no maximum cap; current $3,309.00 PPP cap indexed annually, no maximum cap3 Current $2,890.00 RPP cap indexed annually, no maximum cap; current $3,309.00 PPP cap indexed annually; subject to $3,400.00 maximum cap
Current provision1
Projected Caps2 (Protocol
Calculations)
Projected RPP Cap;
Frozen PPP Cap3
$ 3,400 RPP Cap $ 3,600 PPP Cap
Accured Liability RPP $ 803,038,730 $ 854,147,904 $ 854,147,904 $ 816,506,678 PPP $ 21,380,969 $ 27,966,632 $ 9,652,355 $ 21,358,596 Total $ 824,419,699 $ 882,114,536 $ 863,800,259 $ 837,865,274 Current Service Cost RPP and PPP $ 33,409,590 $ 39,458,959 $ 38,037,572 $ 34,640,320
PB 17 June 2016, page 10 of 61
Proprietary & Confidential | 4Aon Hewitt
June 17, 2016
Legal Disclaimer
© 2016 Aon Hewitt Inc. All Rights Reserved.
This document contains confidential information and trade secrets protected by copyrights owned by Aon Hewitt. The document is intended to remain strictly confidential and to be used only for your internal needs and only for the purpose for which it was initially created by Aon Hewitt. No part of this document may be disclosed to any third party or reproduced by any means without the prior written consent of Aon Hewitt.
PB 17 June 2016, page 11 of 61
Presentation to the University of Waterloo Pension and Benefits Committee
Prepared by Aon Hewitt
Asset Liability StudiesJune 17, 2016
PB 17 June 2016, page 12 of 61
Proprietary & Confidential | June 17, 2016 2Aon Hewitt
What is an Asset Liability Study?
An Asset Liability study is designed to help a plan sponsor set the strategic asset mix for the pension plan
An Asset Liability study involves the projection of a pension plan’s assets and liabilities using numerous economic and capital market environment scenarios
Under the Asset Liability study framework, we quantify the possible distribution of uncertain outcomes of key variables relevant to stakeholders:
The ultimate goal of the Asset Liability study is to define an effective investment strategy– Process designed so that the plan sponsor has a full understanding of the investment strategies
available and their inherent benefits and risks
INPUTS
Plan Valuation
Demographic Projection
Market Conditions
Return Expectations Asset Liability Modelling
Future Contribution Rates
Future Surplus / Deficit
Future Cash Flows
Future Solvency RatioInterest and Inflation Rates
Market Volatility
Plan Funding Strategy
OUTPUTS
PB 17 June 2016, page 13 of 61
Proprietary & Confidential | June 17, 2016 3Aon Hewitt
How is an Asset Liability Study Conducted?
INPUTS
Plan Valuation
Demographic Projection
Plan Funding Policy
Current Market ConditionsAsset Liability
Modelling
Future Contribution Rates
Future Surplus / Deficit
Future Cash Flows
Future Solvency RatioReturn Expectations
Interest and Inflation Rates
Market Volatility
Projection Module and Economic Scenario Generator
The Asset Liability study is conducted using Aon Hewitt’s proprietary Projection Module and Economic Scenario Generator (ESG)
The ESG is used to generate distributions of asset class returns, interest and inflation rates according to assumptions specified at the beginning of the study
The Projection Module uses the plan’s valuation coded on ProVal, demographic projections and projections of liabilities, along with the asset class returns, interest and inflation rates from the ESG to produce projections and distributions of plan liabilities and asset values
– The projected assets and liabilities are then used by the Projection Module to calculate funded ratios and contribution rates, among other variables
Projection Module
Economic Scenario
Generator (ESG)
OUTPUTS
PB 17 June 2016, page 14 of 61
Proprietary & Confidential | June 17, 2016 4Aon Hewitt
How is an Asset Liability Study Conducted?
Meeting Preparatory Activities Meeting Outcomes Timeline
Planning Meeting / Objective Setting
• Prepare discussion document for Planning Meeting
• Discuss Asset-Liability methodology• Review current status of pension plans• Define risk-tolerance, risk-preference and
pension related objectives• Identify asset classes to include in analysis• Confirm asset and liability assumptions• Outcome: Assumptions set and objectives
understood and agreed upon
Week 1
Risk Diagnosis • Run projection of plan demographics and stochastic projection of assets and liabilities
• Prepare discussion document for Risk Diagnosis meeting
• Review projected evolution of the plan’s demographics
• Review the projection of plan liabilities• Review the projection of the plan’s funded
status and contributions under the current asset mix policy
• Outcome: Determine the appropriate reward and risk measures for optimization
Week 5
Optimization • Run stochastic projections for a large number of portfolios
• Rank portfolios according to the reward and risk variables and draw an efficient frontier line
• Determine the optimal asset allocation while taking into account the plan’s commitments and risk tolerance
• Optimization of the portfolio• Outcome: Asset Mix strategy
Week 10
Project Plan
PB 17 June 2016, page 15 of 61
Proprietary & Confidential | June 17, 2016 5Aon Hewitt
How is an Asset Liability Study Conducted?Sample Outcome – Risk Diagnosis
The chart above is an example of the output from the Risk Diagnosis where we’re showing a projection of employer contributions for ten years under the current asset mix
This chart is produced by projecting plan demographics, liabilities and assets over a ten year period under a multitude of different interest rate, inflation and asset return scenarios
Similar chats are prepared for funded ratios
Projection of Employer Contributions
PB 17 June 2016, page 16 of 61
Proprietary & Confidential | June 17, 2016 6Aon Hewitt
How is an Asset Liability Study Conducted?Sample Outcome - Optimization
An outcome of the Risk Diagnosis is to define the measure of risk and reward– For example, we could use total contributions over the projection period as risk and reward
• Optimal portfolios then have the lowest average contributions for a given level of worst-case contributions
We then repeat the calculations used in the Risk Diagnosis for thousands of asset mixes and asset mix strategies
The thousands of portfolios are then ranked according to the measure that is optimized to plot the most efficient asset mix strategies on a risk and reward basis
Ultimately we recommend a final asset mix strategy factoring in the plan sponsor’s objectives
Current
60% Fixed Income (FI)
65% FI
70% FI
75% FI
Glide Path to 70% FI
$92.0
$93.0
$94.0
$95.0
$96.0
$97.0
$98.0
$99.0
$100.0
$185.0 $190.0 $195.0 $200.0
Ave
rage
Tota
l Con
tribu
tions
Worst Case Total Contributions
PB 17 June 2016, page 17 of 61
Proprietary & Confidential | June 17, 2016 7Aon Hewitt
Standard Asset Classes Modelled
Inflation Private Equity
FTSE TMX Canada Universe Bond Index, and all subcategories Farmland
FTSE TMX Real Return Bond Index Timberland
FTSE TMX 20+ STIP Bond Index Hedge Funds – Global Macro
Banker’s Acceptance Hedge Funds – Market Neutral
Global Bonds Hedge Funds – Equity Long Short
High Yield Bonds Hedge Funds – Convertible Arbitrage
Bank Loans Hedge Funds – Distressed Debt
Emerging Market Debt Hedge Funds – Event Driven
Canadian Equities (Large cap, small cap, low volatility) Multi-Strategy Hedge Funds
US Equities (Large cap, small/mid cap, small cap, low volatility) Diversified Growth Funds
International Equities (Large cap, small cap, low volatility)
Global Equities (MSCI World or ACWI) (Large cap, small cap, low volatility)
Emerging Markets (including low volatility)
Commodities
Canadian Real Estate (Direct)
US Real Estate (Direct)
Global REITS
Infrastructure (Direct)
PB 17 June 2016, page 18 of 61
Investment Recommendation
At its meeting of 19 May 2016, the Finance & Investment Committee recommended that the Registered Pension Plan fund sell 50% (~$60 million) of the US treasuries currently held and to allocate the proceeds of the sale in equal parts to the TD Emerald Canadian Bond Index Fund and TD Active Short Term Corporate Fixed Income Fund.
The Registered Pension Plan Investment Subcommittee considered this at its meeting on 9 June 2016 and agrees with this recommendation, which is forwarded to the Pension & Benefits Committee meeting of 17 June 2016.
PB 17 June 2016, page 19 of 61
TDAM Passive Global Equity Analysis – April 2016 Prepared for the University of Waterloo Registered Pension Plan Committee
Page 1PB 17 June 2016, page 20 of 61
1 Executive Summary Page 22 Background Information and Fund Summary Page 43 Performance Analytics Page 74 Appendix A - Aon Hewitt InTotals Page 105 Appendix B - Disclosures Page 16
Table Of Contents
PB 17 June 2016, page 21 of 61
Executive Summary
Page 2PB 17 June 2016, page 22 of 61
Executive Summary
The University of Waterloo Registered Pension Plan Investment (“RPPI”) Committee had engaged Aon Hewitt to search for a suitable passive global equity strategy in which to invest in December 2015.
After presenting the report to the University of Waterloo RPPI Committee, it was decided that Aon Hewitt would conduct further analysis on TD Asset Management (“TDAM”), specifically examining how best to achieve global equity exposure through the following options:
Product Type Product Name Manager
Canadian Institutional Pooled Fund TD Emerald Global Equity Index TD Asset Management
Canadian Institutional Pooled Fund
TD Emerald International Equity Index TD Emerald U.S. Equity Index
TD Asset Management
Recommendation
We recommend that that the University of Waterloo RPPI Committee approve a ‘synthetic’ global equity allocation by investing 60% in the TD Emerald U.S. Equity Index fund and 40% in the TD Emerald International Equity Index fund. This synthetic exposure will allow the Plan to reduce the effect of withholding taxes versus an investment in the TD Emerald Global Equity Index fund. The reduction in withholding taxes can be explained by the registered nature of the TD Emerald U.S. Equity Index fund (which is not subject to withholding taxes due to the tax treaty between the U.S. and Canada for registered pension plans).
Page 3PB 17 June 2016, page 23 of 61
Fund Summary and Analysis
Page 4PB 17 June 2016, page 24 of 61
Fund Summary
The following is a summary of the characteristics of each of the index pooled funds reviewed in this report. Unless otherwise indicated, all data is as at 31 December 2015.
Fund Name Aon Hewitt Rating Country of Listing Benchmark Fee (Basis Points)1 Fee (Dollars)
TD Emerald Global Equity Index Buy Canada MSCI World ex
Canada Index (CAD) (Net)
2 $2,4002
TD Emerald International Equity Index Buy Canada MSCI EAFE Index
(CAD) (Net) 2 $8403
TD Emerald U.S. Equity Index Buy Canada S&P 500 Index (CAD) 2 $1,5604
1Sliding scale: 23bps on first $5 million, 14bps on next $5 million, 11bps on next $10 million, 5 bps on next $80 million, 2bps on the balance. Given the size of the
University of Waterloo Pension Plan mandate with TDAM (>$600 million), the $12 million mandate would fall into the 2bp fee range
2Based on a mandate size of $12 million
3Based on a mandate size of $4.8 million (40% of $12 million)
4Based on a mandate size of $7.2 million (60% of $12 million)
Page 5PB 17 June 2016, page 25 of 61
Fund Summary
The University of Waterloo RPPI Committee prefers an index investment that results in the lowest fund friction due to dividend withholding taxes. Two options are presented below:
A. TD Emerald Global Equity Index: provides direct exposure to global equities by replicating the MSCI World ex Canada Index.
B. TD ‘synthetic’ global equity exposure: provides exposure to global equities by investing 60% in the TD Emerald U.S. Equity Index (which replicates the S&P 500 Index (CAD)) and 40% in the TD Emerald International Equity Index (which replicates the MSCI EAFE Index (CAD) (Net)). These weights were derived by approximating the regional allocations of the MSCI World ex Canada Index.
After confirming the approximate annual dividend and dividend withholding tax for each fund with TDAM, an analysis of the estimated fund friction due to dividend withholding taxes was completed for each portfolio. The results are presented below:
Fund Approximate Annual
Dividend (%) Dividend Withholding
Tax (%) Estimated Fund Friction
A. TD Emerald Global Equity Index 2.00% 13.50% 0.27%
B. TD Emerald ‘synthetic’ global equity exposure (40% C + 60% D)
2.00% 5.50% 0.11%
C. TD Emerald International Equity Index
2.00% 13.70% 0.27%
D. TD Emerald U.S. Equity Index 2.00% 0.00% 0.00%
Due to the tax treaty between the Canada and U.S. that exempts registered Canadian pension plans from paying taxes on U.S. equity dividends, the estimated fund friction for the TD Emerald U.S. Equity Index fund is 0.0%. Given that this fund would account for 60% of the synthetic global equity exposure, the withholding tax of the synthetic portfolio is significantly lower than the TD Emerald Global Equity Index, leading to an estimated fund friction of 11 basis points versus the TD Emerald Global Equity Index fund of 27 basis points.
Page 6PB 17 June 2016, page 26 of 61
Performance Analytics
Page 7PB 17 June 2016, page 27 of 61
Performance (%)1
Year2
Years3
Years4
Years5
Years10
YearsTD Emerald Global Equity Index -0.95 10.16 16.49 15.97 13.56 5.63MSCI World ex Canada (Net) (CAD) -1.14 9.94 16.26 15.73 13.33 5.48Tracking Error 0.19 0.22 0.23 0.24 0.23 0.15
TD Emerald International Equity Index -6.28 3.30 10.91 11.52 8.43 2.96MSCI EAFE (Net) (CAD) -6.32 3.20 10.80 11.37 8.29 2.85Tracking Error 0.04 0.10 0.11 0.15 0.14 0.11
TD Emerald U.S. Equity Index 3.93 15.93 21.15 19.80 18.09 8.12S&P 500 (CAD) 3.95 15.96 21.19 19.83 18.12 8.12Tracking Error -0.02 -0.03 -0.04 -0.03 -0.03 0.00
Trailing Period PerformanceAs of 31 March 2016
Page 8PB 17 June 2016, page 28 of 61
Performance (%)2015 2014 2013 2012 2011 2010 2009 2008 2007
TD Emerald Global Equity Index 20.27 14.78 36.54 13.86 -2.54 5.56 9.74 -25.43 -8.11MSCI World ex Canada (Net) (CAD) 20.04 14.56 36.33 13.62 -2.77 5.51 9.48 -25.55 -8.08Tracking Error 0.23 0.22 0.21 0.24 0.23 0.05 0.26 0.12 -0.03
TD Emerald International Equity Index 19.06 3.83 31.12 14.90 -9.82 2.22 12.00 -28.95 -5.86MSCI EAFE (Net) (CAD) 18.95 3.67 31.02 14.72 -9.97 2.13 11.91 -29.18 -5.72Tracking Error 0.11 0.16 0.10 0.18 0.15 0.09 0.09 0.23 -0.14
TD Emerald U.S. Equity Index 21.55 23.89 41.18 13.41 4.64 9.03 7.52 -21.13 -10.52S&P 500 (CAD) 21.59 23.93 41.27 13.43 4.64 9.06 7.39 -21.20 -10.53Tracking Error -0.04 -0.04 -0.09 -0.02 0.00 -0.03 0.13 0.07 0.01
Calendar Year PerformanceAs of December 31
* Listed on a U.S. Exchange
Page 9PB 17 June 2016, page 29 of 61
Appendix A - Aon Hewitt InTotals
Page 10PB 17 June 2016, page 30 of 61
InBrief: TD Asset Management Inc. Passive Equity Strategies
Review Date Overall Rating Previous Overall Rating November 2015 Buy New Rating
Overall Rating TD Asset Management Inc. (“TDAM”) has demonstrated an ability to provide a broad platform of passive equity products which closely track their respective indexes. The size and capabilities of TDAM allows it to minimize costs and offer its index funds at reasonable expense ratios. It has a strong and systematic process to replicate the benchmark and historical tracking error has been very low. We believe TDAM offers competitive passive equity solutions for our clients.
Firm Summary Head Office Location Toronto, Ontario Parent Name TD Bank Firm AUM $291.7 billion Investment Staff 104 Equity AUM $121.8 billion Equity Staff 48
Note: AUM data as of September 30, 2015.
Investment Manager Evaluation Rating Sheet
Factor Rating Previous Rating Comments
Business 3 New Rating
With a wide range of funds and significant assets in passive equities, TDAM has demonstrated a long-term commitment to the passive equity business. TDAM is a wholly-owned subsidiary of TD Bank (“TD”), one of the largest financial institutions in Canada. The support from TD and its size gives it a significant advantage in resources and access compared to its competitors.
Dino Bourdos, Managing Director and was head of the Derivatives, Structured & Passive Equity team left the firm in August of this year. As a result, TDAM implemented a new organization structure which we believe is more in-line with industry norm, and will yield some efficiencies.
Investment Staff 3 New Rating
TDAM has a stable and deep investment staff, comprised of equity index portfolio managers, dedicated traders, and dedicated risk management professionals, all of whom oversee the firm’s equity index portfolios. TDAM’s equity indexing team is led by Vishal Bhatia, and Dino Vevaina. Both are capable and experienced investors. While Mr. Bourdos was head of the team, he did not have portfolio management responsibilities for the passive strategies. The team has experienced minimal turnover.
Page 11PB 17 June 2016, page 31 of 61
Rating Sheet
Factor Rating Previous Rating Comments
Investment Process 3 New Rating
The manager has a pragmatic approach to indexing using a mixture of full replication and stratified sampling techniques, depending on the underlying index, to find the right balance between limiting trading costs and minimizing tracking error. In practice the largest and longer standing passive funds own most of the benchmark. The construction process is relatively manual but this is a conscious decision as more sophisticated optimizers have yielded mixed results. Overall the investment process is systematic and well suited to passive management.
Risk Management 3 New Rating
TDAM measures risk for its equity index funds primarily in terms of tracking error. Deviations from the index are monitored very closely by the portfolio management team. In addition, a separate risk management group carries out additional oversight. TDAM also employs a conservative securities lending program where the majority of revenue is used to offset some of the costs of the funds.
Operational Due Diligence Pass New Rating
There is a dedicated and separate risk management team at TDAM that reports directly to the CEO. There are clear roles and separation of duties which helps minimize operational errors. The firm operates a third party order management system, Latent Zero, with supports straight-through processes. TDAM produces a Report on the Controls Placed in Operation and Tests of Operating Effectiveness prepared in accordance with Section 5970 of the Canadian Institute of Chartered Accountants.
Performance Analysis 3 New Rating
TDAM has closely tracked the benchmarks of its various passive equity products over historical time periods. We expect similar results going forward.
Terms & Conditions 3 New Rating
Client and consultant relations experience has been positive overall. Fees can be less competitive for smaller mandates because of a minimum fee. They are in line with the peer group for medium and large size mandates.
Overall Rating Buy New Rating
TD Asset Management Inc. (“TDAM”) has demonstrated an ability to provide a broad platform of passive equity products which closely track their respective indexes. The size and capabilities of TDAM allows it to minimize costs and offer its index funds at reasonable expense ratios. It has a strong and systematic process to replicate the benchmark and historical tracking error has been very low. We believe TDAM offers competitive passive equity solutions for our clients.
Page 12PB 17 June 2016, page 32 of 61
Manager Updates and Monitoring
Major Developments
There are no major developments to report at this time.
Key Monitoring Points There are no key monitoring items to report at this time.
Page 13PB 17 June 2016, page 33 of 61
Ratings Explanation Below we describe the criteria which we use to rate fund management organizations and their specific investment products. With the exception of Operational Due Diligence ("ODD"), each component is assessed as follows:
Qualitative Outcome
1 = Weak
2 = Average
3 = Above Average
4 = Strong The ODD factor can be assigned a Pass, Conditional Pass, or Fail rating and can be interpreted as follows:
Pass – Our research indicates that the manager has acceptable operational controls and procedures in place.
Conditional Pass – We have specific concerns that the manager needs to address within a reasonable established timeframe.
Fail – Our research indicates that the manager has critical operational weaknesses and we recommend that clients formally review the appointment.
An overall rating is then derived and can be interpreted as follows:
Overall Rating What does this mean?
Buy We recommend clients invest with or maintain their existing allocation to our Buy rated high conviction products
Buy (Closed) We recommend clients invest with or maintain their existing allocation to our Buy rated high conviction products, however it is closed to new investors
Qualified A number of criteria have been met and we consider the investment manager to be qualified to manage client assets
Sell We recommend termination of client investments in this product
In Review The rating is under review as we evaluate factors that may cause us to change the current rating
The comments and assertions reflect our views of the specific investment product and our opinion of its quality.
Page 14PB 17 June 2016, page 34 of 61
Disclaimer
This document has been produced by the Global Investment Management Team of Aon plc. Nothing in this document should be treated as an authoritative statement of the law on any particular aspect or in any specific case. It should not be taken as financial advice and action should not be taken as a result of this document alone. Consultants will be pleased to answer questions on its contents but cannot give individual financial advice. Individuals are recommended to seek independent financial advice in respect of their own personal circumstances.
The Aon Centre The Leadenhall Building 122 Leadenhall Street London EC3V 4AN
Copyright © 2015 Aon plc
Page 15PB 17 June 2016, page 35 of 61
Appendix B - Disclosures
Page 16PB 17 June 2016, page 36 of 61
Appendix B - Disclosures
Appendix B – Disclosures
Manager Search Process Each manager search is conducted using general criteria as set out below that seeks to ensure identification of above average managers for any chosen mandate. In addition to general manager selection criteria, mandate specific criteria may be appropriate and applied based on the unique nature of each search.
General Manager Selection Criteria Business
– Firms should have a significant book of business with institutional clients
– Firms should have a significant base of assets under management as it is preferable that the University of Waterloo would not represent a significant percentage of the firm’s assets under management
– Firms should show relatively low levels of client turnover, and plans for controlled growth
– Stable ownership is preferred
– Ownership or compensation arrangements akin to ownership for key investment professionals is preferred, as are incentive plans that are linked to client performance
Investment Staff
– Qualified and experienced investment staff are in place
– Team shows sufficient depth to provide for appropriate succession planning and to mitigate against key person risk
– Low turnover is desirable as an indication that the track record belongs to the current team and that the team is stable
Investment Process
– A transparent, well defined and repeatable investment process that has a track record of success
– A clearly stated and consistently applied investment philosophy and research process
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Appendix B - Disclosures
Appendix B – Disclosures
Investment Risk
– A quality system or process is in place for analysing, assessing and managing risk of the overall portfolio and of individual or groupings of investment positions taken
– Responsibilities for risk monitoring and management are well defined and clearly assigned to investment professionals, with a preference for dedicated risk management professionals and teams
– Systems integration within the trading, compliance and risk monitoring platforms
Performance Analysis
– Verifiable track record that is consistent with the stated investment philosophy and process
– Competitive long term returns and risk-adjusted returns relative to peers
– Volatility of returns and value added is consistent with the managers’ style
– Performance is viewed over the longer term and recent underperformance is acceptable, if long term performance history is competitive and the investment process remains unchanged
Terms and Conditions
– Asset minimums and fees that are acceptable
Page 18PB 17 June 2016, page 38 of 61
Appendix B - Disclosures
Appendix B – Disclosures
Ratings Explanation Below we describe the criteria which we use to rate fund management organizations and their specific investment products. With the exception of Operational Due Diligence ("ODD"), each component is assessed as follows:
Qualitative Outcome
1 = Weak
2 = Average
3 = Above Average
4 = Strong
The ODD factor can be assigned a Pass, Conditional Pass, or Fail rating and can be interpreted as follows:
Pass – Our research indicates that the manager has acceptable operational controls and procedures in place.
Conditional Pass – We have specific concerns that the manager needs to address within a reasonable established timeframe.
Fail – Our research indicates that the manager has critical operational weaknesses and we recommend that clients formally review the appointment.
The overall rating can be interpreted as follows:
Overall Rating What does this mean?
Buy We recommend clients invest with or maintain their existing allocation to our Buy rated high conviction products
Buy (Closed) We recommend clients invest with or maintain their existing allocation to our Buy rated high conviction products, however it is closed to new investors
Qualified A number of criteria have been met and we consider the investment manager to be qualified to manage client assets Sell We recommend termination of client investments in this product In Review The rating is under review as we evaluate factors that may cause us to change the current rating The comments and assertions reflect our views of the specific investment product and our opinion of its quality.
Page 19PB 17 June 2016, page 39 of 61
Appendix B - Disclosures
Appendix B – Disclosures
Disclaimer
This document has been produced by the Global Investment Management Team of Aon plc. Nothing in this document should be treated as an authoritative statement of the law on any particular aspect or in any specific case. It should not be taken as financial advice and action should not be taken as a result of this document alone. Consultants will be pleased to answer questions on its contents but cannot give individual financial advice. Individuals are recommended to seek independent financial advice in respect of their own personal circumstances.
Aon plc 8 Devonshire Square London EC2M 4PL
Copyright © 2015 Aon plc
Page 20PB 17 June 2016, page 40 of 61
Benef i ts Ut i l i za t ion Repor t
Pension & Benefits Committee
June 17, 2016
PB 17 June 2016, page 41 of 61
Content
• Overview• External Arrangements
• Cost Summary
• Participation
• Life Insurance
• Long Term Disability
• Healthcare Benefits
PB 17 June 2016, page 42 of 61
External Arrangements
Benefit Vendor Underwriting
Arrangement
Life Insurance Sun Life Financial Experience-rated,
Retention
Long Term Disability Great-West Life Experience-rated, Non-
refund
Healthcare Benefits Great-West Life Administrative Services
Only (ASO) with large
claims pooling ($50,000
per individual per year)
PB 17 June 2016, page 43 of 61
Cost Summary
Benefit 2014 2015 Change
Life Insurance $1,862,303 $1,580,951 -15%
Long Term Disability $3,350,122 $3,686,193 10%
Healthcare Benefits $14,164,987 $15,358,838 8%
Combined $19,377,412 $20,625,982 6%
Notes:
• 2014 data is based on May 2013 to April 2014 Life premium payments, May 2014 to April 2015 LTD premium payments, and 2014 calendar year ASO bills for healthcare benefits
• 2015 data is based on May 2014 to April 2015 Life premium payments, May 2015 to April 2016 LTD premium payments, and 2015 calendar year ASO bills for healthcare benefits
PB 17 June 2016, page 44 of 61
Part icipation
1406
2311
435227
12187 281
3 17 0
Faculty Staff CUPE University Colleges Affiliates
Active EmployeesParticipation in Benefits (LTD, Medical, Dental) with Great-West Life
Full Benefits Extended Health Only
981
376 240
20 23 7
Current Plan Pre June 6, 2000 & Post 1995 Pre January 1, 1996
Retired EmployeesParticipation in Medical Benefit with Great-West Life
Inside Ontario Outside Ontario
Source: Great-West Life, May 26, 2016
PB 17 June 2016, page 45 of 61
Life Insurance
Note: University Colleges and Affiliates included in above data
Source: Mercer Annual ULIP Renewal Reports
$1,615,300
$1,339,000
$423,044
May 2012 to April 2013 May 2013 to April 2014 May 2014 to April 2015
Paid Life Claims
PB 17 June 2016, page 46 of 61
Long Term Disabi l i ty
Source: Great-West Life, June 8, 2016
$1,467,293
$1,160,500
$1,520,737
May 2013 to April 2014 May 2014 to April 2015 May 2015 to April 2016
Note: University Colleges and Affiliates included in above data
Paid LTD Claims
PB 17 June 2016, page 47 of 61
Long Term Disabi l i ty (cont.)
Note: There are 33 open claims with the pre 2008 insurer (Manulife Financial) and their paid claims figures are not reflected in the above exhibit.
Source: Great-West Life, May 30, 2016
$149,140
$793,830
$305,088
$122,177 $134,755
$716,284
$396,454
$46,583
$201,451
$607,521
$408,263
$121,541
Faculty Staff CUPE University Colleges and Affiliates
Paid LTD Claims by Employee Group(Great-West Life claims only)
2013 2014 2015
PB 17 June 2016, page 48 of 61
Long Term Disabi l i ty (cont.)
Note: Other ++ Some diagnosis categories may have been combined to ensure employee rights to confidentiality.
Source: Great-West Life, May 31, 2016
37
17
8
7
6
3
14
7
4
1
Mental Disorders
Musculoskeletal & Connective Tissue
Nervous System & Sensory Organs
Cancer
Other++
Circulatory System
LTD Claims Incidence by DiagnosisFor the January 1 to December 31, 2015 Period
Closed Claims Open Claims
8%
9%
10%
22%
47%
4%
PB 17 June 2016, page 49 of 61
Healthcare Benefi ts
Source: Aon Hewitt, March 2, 2016
$1,421
$868
$1,459
$899
Medical
Dental
Claims per Capita
2015 2014
Increase
of 3.6%
Increase
of 2.7%
PB 17 June 2016, page 50 of 61
Healthcare Benefi ts (cont.)
Prescription Drugs47%
Paramedical Practitioners16%
Other MedicalServices 8%
Dental29%
Paid Healthcare ClaimsFor the January 1 to December 31, 2015 Period
Source: Great-West Life, June 7, 2016
PB 17 June 2016, page 51 of 61
Medical Services
Source: Great-West Life, June 7, 2016
Hospital
Ambulance
Drugs
Paramedical
Services and Supplies
Out-of-Province/Country
Other
Distribution of Paid ClaimsFor the January 1 to December 31, 2015 Period
Employee Spouse Child
$20,498 (593 occurrences)
$99,221 (292 occurrences)
$562,903 (4,725 occurrences)
$2,053,763 (48,463 occurrences)
$6,181,994
(141,051 occurrences)$7,188 (180 occurrences)
$371,293 (441 occurrences)
PB 17 June 2016, page 52 of 61
Prescript ion Drugs
Source: Great-West Life, June 7, 2016
$889,863
$498,028
$373,660
$366,619
$327,788
$317,230
$262,575
$255,192
$168,393
$139,628
Rheumatoid Arthritis
Diabetes
Depression
Skin Disorders
Blood Pressure
Cancer
Gastrointestinal/Ulcers
Viral Infections/Hepatitis
Cholesterol Disorders
Erectile Dysfunction
By Amount
21,399
11,871
8,392
8,280
6,878
6,571
5,080
4,565
4,231
4,128
Blood Pressure
Depression
Cholesterol Disorders
Diabetes
Antibiotics/Anti-infectives
Gastrointestinal/Ulcers
Skin Disorders
Eye-Ear-nose Throat Indicators
Narcotic Analgesics
Thyroid & Glandular
By DIN
Top 10 Therapeutic ClassificationsFor the May 1, 2015 to April 30, 2016 Period
PB 17 June 2016, page 53 of 61
Prescript ion Drugs (cont.)
Source: Great-West Life, June 7, 2016
$380,975
$289,711
$205,545
$113,304
$113,032
$105,452
$72,424
$70,474
$69,571
$69,358
Remicade Injection
Humira Injection
Harvoni Tablet
Imbruvica Capsule
Enbrel Injection
Stelara Injection
Avastin Injection
Victoza Injector
Apo-Esomeprazole Tablet
Exjade Tablet
Top 10 Drugs by Amount PaidFor the May 1, 2015 to April 30, 2016 Period
($4,379 per script)
($3,219 per script)
($7,341 per script)
($5,963 per script)
($2,216 per script)
($5,273 per script)
($5,173 per script)
($476 per script)
($151 per script)
($2,890 per script)
(Rheumatoid Arthritis)
(Rheumatoid Arthritis)
(Viral Infections/Hepatitis)
(Cancer)
(Rheumatoid Arthritis)
(Skin Disorders)
(Cancer)
(Diabetes)
(Gastrointestinal/Ulcers)
(Iron Overload Disorders)
PB 17 June 2016, page 54 of 61
Prescript ion Drugs (cont.)
Source: Great-West Life, June 7, 2016
• GWL has proposed that the University introduces Health Case Management (HCM)• Service available through Great-West Life at no additional cost
• Provides support to those who require specialty medications for complex, chronic conditions
• Currently applies to 15 drugs used to treat conditions including: • Asthma
• Crohn’s Disease
• Multiple Sclerosis
• Psoriasis and Psoriatic Arthritis
• Rheumatoid Arthritis
• An individual who is prescribed a drug on the HCM list is assigned a health case manager who works with the individual and their physician to help identify the most effective and appropriate treatment, and provide ongoing support and monitoring
• Aon Hewitt recommends the introduction of HCM
PB 17 June 2016, page 55 of 61
Paramedical Practi t ioners
$781,863
$518,878
$178,397
$150,006
$135,645
$98,985
$106,260
$62,805
$17,417
$3,508
Massage Therapist
Physiotherapist
Chiropractor
Psychologist
Naturopath
Osteopath
Social Worker
Podiatrist
Speech Therapist
Dietician
Distribution of Paid ClaimsFor the January 1 to December 31, 2015 Period
Source: Great-West Life, June 7, 2016
PB 17 June 2016, page 56 of 61
Dental Services
Basic Services
Endo/Periodontics
Major Restorative
Orthodontia
Distribution of Paid ClaimsFor the January 1 to December 31, 2015 Period
Employee Spouse Child
$335,683
(2,487 occurrences)
$1,993,688
(48,486 occurrences)
$1,176,407
(11,717 occurrences)
$360,729
(2,293 occurrences)
Source: Great-West Life, June 7, 2016
PB 17 June 2016, page 57 of 61
UNIVERSITY OF
WATERLOO
Questions?
PB 17 June 2016, page 58 of 61
Out-of-Province Retirees Impact of Removing Maxima
Background
In October 2014, the P&B Committee approved the removal of the lifetime maxima that had applied to
the reimbursement of medical services for retirees residing in Canada but outside of Ontario. The
financial impact of this plan design change was expected to be minimal and its removal brought the plan
design in line with other employers with retiree benefits in the Canadian market. Members requested
an annual review to illustrate the financial impact of removing the maxima.
Annual Review
As of June 8, 2016, there are 72 individuals who reside outside of Ontario with coverage for medical
services through one of the retiree benefits plans.
Retiree Plan Previous Lifetime Maxima for Individuals Residing Outside of Ontario
Covered Individuals
Retiree Spouse
Old Plan (retired prior to January 1, 1996)
$30,000 inside and outside province of residence
7 1
Grandparented Plan (retired January 1, 1996 to June 6, 2000)
$50,000 ($40,000 outside province of residence)
22 11
Current Plan (retired after June 6, 2000)
$80,000 ($40,000 outside province of residence)
21 10
Combined 50 22
A lifetime maximum report from Great-West Life was reviewed and the table below provides a summary
of the claims totals to date.
% of Maxima Used
Under 25% 26% to 50% 51% to 75% 76% to 100% Combined
Old Plan 5 2 1 0 8
Grandparented Plan 20 10 0 3 33
Current Plan 29 1 1 0 31
Combined 54 13 2 3 72
There are three individuals in the Grandparented Plan who are approaching or have achieved the
previous maximum with claims totaling $33,568, $44,864 and $50,000 respectively. The individual who
reached the previous $50,000 maximum was notified of the plan design change but no new claims have
been reimbursed by Great-West Life.
PB 17 June 2016, page 59 of 61
Employee and Family Assistance Program Update re: Request for Proposals
Background
At the December 2015 P&B Committee meeting, the Associate Provost, Human Resources advised
members that sustained funding was approved for an Employee and Family Assistance Program (EFAP)
through a third party provider and that a Request for Proposal (RFP) process would commence shortly.
Furthermore, that this RFP process would be overseen by the EAP Committee which was reinstated in
December 2015 with membership and a reporting structure as defined in Policy 67.
To support employees in need during the RFP process, an interim EAP arrangement was implemented in
January 2016 through the hire of three counsellors on a part-time basis dedicated to employees and
located in the Occupational Health area of the Health Services building. This interim arrangement is
scheduled to cease at the end of August 2016.
The EAP Committee includes representation across each of the three employee groups as well as
Occupational Health, Counselling Services, and Human Resources. The Committee has been meeting on
a monthly to support the RFP process and to oversee the interim EAP arrangement.
Summary of RFP Process
The RFP process has been led by Procurement and Contract Services (P&CS) with stakeholder input
provided by the EAP Committee representatives and a core evaluation team was formed from within the
Committee membership. The following framework has governed this consultative and collaborative
process:
Month Description of Activity
January Requirements for the EFAP defined by the EAP Committee
February RFP document and evaluation criteria finalized by EAP Committee
RFP publicly advertised on Merx by P&CS
March Proposals received from interested vendors
April Initial evaluations of proposals conducted by core evaluation team; discussed at EAP Committee
Initial reference checks conducted by P&CS
May Presentations by short listed vendors to EAP Committee and additional stakeholders
EAP Committee discussed vendors’ EFAP proposals, presentations, and reference checks; identified additional information to request from short listed vendors
Additional reference checks conducted by P&CS
Core evaluation team met with P&CS to discuss the proposals, reference checks, presentations, and additional information; an opportunity to reconsider scores with rationale was provided
June Results of the RFP process were provided to the EAP Committee by P&CS
Next Steps
Homewood Health was determined to be the successful vendor through the RFP process. The EAP
Committee will continue to meet on a monthly basis to oversee the implementation of the EFAP with a
target launch date of September 1, 2016.
PB 17 June 2016, page 60 of 61
New Pension Administration System Implementation Update
Background
In June 2015, the P&B Committee approved the implementation of Ariel, a pension administration system
with Morneau Shepell (MS) as recommended through the results of a Request for Proposal (RFP) process led
by Procurement & Contract Services. The current BenPlus system that supports pension administration
activities will not be available after December 31, 2016.
A project plan with a target date of September 1, 2016 was developed and a Project Manager was assigned
by MS to support the implementation of Ariel. System resources from Information Systems and Technology
(IST) and Human Resources (HR) were assigned to support the project but additional subject matter experts
were not engaged to support the Pension Services team within HR.
Current State
Since project inception, some members of the project team have been standardly working in excess of a
standard workweek to manage the implementation while fulfilling their other regular responsibilities. Despite
these extra hours, the ability to achieve milestones to support a September 1, 2016 launch has been a
challenge. Recently, a couple of milestones have been missed which has had a ripple effect on subsequent
dates within the project:
1. Interfaces to populate Ariel with employee data from HR systems – initial development and delivery of 2 of 4 interfaces for testing was delayed by 1 month (i.e. early April to early May)
2. Testing of Ariel’s configuration for benefit calculations and statements – 1st round of testing required 5 weeks instead of the planned 3 weeks (at least 3 more rounds of UAT is required)
Factors that have contributed to the above include a period of sick leave for a key resource (HR Business
Analyst) and other priority projects that have required time of the members of the project team. In addition,
a knowledge gap with respect to interface requirements from PeopleSoft to Ariel on the part of MS was
identified by IST which has contributed to development delays and challenges.
As with all project plans, especially those that involve long timelines, buffer periods were built in to address
unforeseen circumstances but these buffer periods have proven to be insufficient. As a result of these factors
and the corresponding revisions to the project plan, the initial target launch date is unattainable.
Proposal
Change the launch date from September 1 to November 1, 2016; MS has agreed to waive any corresponding additional implementation fees
Assign a Project Manager from within HR to assist with the internal non-vendor pieces of the project
Hire a temporary resource to support the pension team with the regular administration and some implementation activities; est. cost of $18,000 to $20,000 for the July to December 2016 period
PB 17 June 2016, page 61 of 61