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Download TECHNICAL Refrigeration SERVICE   POINTER Technical Service Pointer #: W10545062 Supersedes Pointer # W10545061C /Issue #1,

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  • Registered trademark of Whirlpool, U.S.A., KitchenAid, U.S.A., Jenn-Air, U.S.A., or Maytag Properties, LLC or its related companies. MAGIC CHEF is a registered trademark of CNA International, used under license. 2014 All rights reserved.

    For Immediate Attention of Your Service Department TECHNICAL SERVICE POINTER

    Technical Service Pointer #: W10545062 Supersedes Pointer # W10545061C /Issue #1, Action Required: Informational/Mandatory Release Date: March, 2014

    Refrigeration

    Page 1

    Brands Affected

    ALL POINTERS ONLINE: https://www.servicematters.com/ To receive pointers by email, or to edit or delete a current email address, go to https://www.servicebench.com/

    KitchenAid, Maytag and Whirlpool 36" Wide French Door Bottom Mount Refrigerators Water and/or Ice around the Ice Cube Door, the Ice

    Bin and RC Door Bins

    Models: See chart page 2 Serial Numbers:

    Serial Numbers Prior to K332

    Issues

    Water/Ice on ice box fascia (Figure1), ice door (Figure 2), in the ice bin (Figure 3) or possibly in door bins.

    Connected ice cubes (double size cubes). See Figure 4.

    No Ice. Ice Slab Wont Eject

    Figure 1

    Figure 2

    Figure 3

    Figure 4

    https://www.servicematters.com/https://www.servicebench.com/
  • Registered trademark of Whirlpool, U.S.A., KitchenAid, U.S.A., Jenn-Air, U.S.A., or Maytag Properties, LLC or its related companies. MAGIC CHEF is a registered trademark of CNA International, used under license. 2013 All rights reserved.

    For Immediate Attention of Your Service Department TECHNICAL SERVICE POINTER

    Technical Service Pointer #: W10545062 Supersedes Pointer # W10545061C /Issue #1, Action Required: Informational/Mandatory Release Date: March, 2014

    Refrigeration

    Page 2

    Cause: Double Fill. Under certain environmental and/or customer usage patterns, the Ice maker may harvest prior

    to completion of the freezing process. This may cause water or slush to remain in the ice mold during next fill. This results in a double fill and overfilling of the mold.

    Correction:

    Order and install a kit by model number using the attached chart. The kit contains a new User Interface

    board and High Voltage board. Replace both boards.

    Procedure: Disconnect power to the refrigerator before replacing the boards. This is necessary to reset the board logic. After installing the new boards set the freezer temperature to -2 degrees F. Advise the customer this is the preferred freezer setting to reduce the possibility of a double fills. Note: Always disconnect power before replacing any electrical component. Note: Clean any water out of the bottom of the ice maker box. Model Number/Service Kit Chart

    Model Number Service Kit Model Number Service Kit

    KFIS29BBBL00 W10637196 WRF736SDAB10 W10639152

    KFIS29BBBL01 W10639153 WRF736SDAF10 W10639151

    KFIS29BBMS00 W10637199 WRF736SDAM10 W10639151

    KFIS29BBMS01 W10639165 WRF736SDAW10 W10639151

    KFIS29BBWH00 W10637199 WRF989SDAB00 W10639001

    KFIS29BBWH01 W10639165 WRF989SDAB01 W10639184

    KFIS29PBMS00 W10637219 WRF989SDAE00 W10639002

  • Registered trademark of Whirlpool, U.S.A., KitchenAid, U.S.A., Jenn-Air, U.S.A., or Maytag Properties, LLC or its related companies. MAGIC CHEF is a registered trademark of CNA International, used under license. 2013 All rights reserved.

    For Immediate Attention of Your Service Department TECHNICAL SERVICE POINTER

    Technical Service Pointer #: W10545062 Supersedes Pointer # W10545061C /Issue #1, Action Required: Informational/Mandatory Release Date: March, 2014

    Refrigeration

    Page 3

    KFIS29PBMS01 W10639166 WRF989SDAE01 W10639750

    KFIV29PCMS00 W10637219 WRF989SDAF00 W10639002

    KFIV29PCMS01 W10639166 WRF989SDAF01 W10639750

    MFT2672AEB10 W10639092 WRF989SDAH00 W10639002

    MFT2672AEM10 W10639093 WRF989SDAH01 W10639750

    MFT2672AEW10 W10639094 WRF989SDAM00 W10639002

    MFT2673BEB10 W10639092 WRF989SDAM01 W10639750

    MFT2673BEM10 W10639093 WRF989SDAW00 W10639002

    MFT2673BEW10 W10639094 WRF989SDAW01 W10639750

    MFT2976AEB00 W10639181 WRF990SLAB00 W10639753

    MFT2976AEB01 W10639181 WRF990SLAM00 W10639004

    MFT2976AEM00 W10639168 WRF990SLAM01 W10639751

    MFT2976AEM01 W10639168 7WF736SDAM10 W10639151

    MFT2976AEW00 W10639183

    MFT2976AEW01 W10639183

    7MF2976AEM00 W10639168

    7MF2976AEM01 W10639168

    Note: Whirlpool will pay for repair Parts and labor to perform the listed repairs on specified models within the qualifying serial range up to 2 years from Date of Purchase. Charge the repair parts and labor related to this repair to Special Project S81231.

  • Marque dpose de Whirlpool, U.S.A., KitchenAid, U.S.A., Jenn-Air, U.S.A., Maytag Properties, LLC ou ses socits affilies. MAGIC CHEF est une marque dpose de CNA International, utilise sous licence. 2013 Tous droits rservs.

    Pour communication immdiate au dpartement Service BULLETIN TECHNIQUE DE SERVICE

    Bulletin technique n : W10545062 remplace bulletin n W10545061C /Problme 1 Action : titre informatif/obligatoire Date de publication : Fvrier 2014

    Rfrigration

    Page 1

    Marques concernes

    TOUS LES BULLETINS EN LIGNE : https://www.servicematters.com/ Pour recevoir les bulletins par courriel, ou pour modifier ou supprimer une adresse de courriel, consulter https://www.servicebench.com/

    KitchenAid, Maytag et Whirlpool Rfrigrateurs de 36" avec conglateur en bas et

    porte double battant Eau et/ou glace autour de la trappe glace, du bac glaons et des balconnets de porte du rfrigrateur

    Modles : Voir tableau page 2 Numros de srie :

    Numros de srie antrieurs K332

    Problmes

    Eau/glace sur la face avant de la bote glaons (Figure1), sur la trappe glace (Figure 2), dans le bac glaons (Figure 3) ou ventuellement dans les balconnets de la porte.

    Glaons souds entre eux (par deux). Voir Figure 4.

    Absence de glaons. Le bloc de glace ne sjecte pas

    Figure 1

    Figure 2 Figure 3

    Figure 4

    https://www.servicematters.com/https://www.servicebench.com/
  • Marque dpose de Whirlpool, U.S.A., KitchenAid, U.S.A., Jenn-Air, U.S.A., Maytag Properties, LLC ou ses socits affilies. MAGIC CHEF est une marque dpose de CNA International, utilise sous licence. 2013 Tous droits rservs.

    Pour communication immdiate au dpartement Service BULLETIN TECHNIQUE DE SERVICE

    Bulletin technique n : W10545062 remplace bulletin n W10545061C /Problme 1 Action : titre informatif/obligatoire Date de publication : Fvrier 2014

    Rfrigration

    Page 2

    Cause : Double remplissage. Dans certaines circonstances atmosphriques et dutilisation par le client, la machine

    glaons peut rcolter avant lachvement du processus de conglation. De ce fait, de leau ou un mlange glace/eau peut rester dans le moule glaons jusquau remplissage suivant. Il en rsulte un double remplissage et le dbordement du moule.

    Correction :

    Commander et installer une trousse en fonction du numro de modle daprs le tableau joint. La trousse

    contient une carte dinterface utilisateur et une carte haute tension. Remplacer les deux cartes.

    Mthode : Dconnecter la source de courant lectrique du rfrigrateur avant de remplacer les cartes. Cette prcaution est ncessaire pour rinitialiser les circuits logiques des cartes. Aprs linstallation des nouvelles cartes, rgler la temprature du conglateur -2F. Informer le client quil sagit du rglage optimal du rfrigrateur pour rduire la possibilit dun double remplissage. Remarque : Toujours dconnecter la source de courant lectrique avant de remplacer un composant lectrique. Remarque : Essuyer leau au fond de la bote de la machine glaons. Tableau de rfrence des modles/trousses de service

    Numro de modle Trousse de service Numro de modle Trousse de service

    KFIS29BBBL00 W10637196 WRF736SDAB10 W10639152

    KFIS29BBBL01 W10639153 WRF736SDAF10 W10639151

    KFIS29BBMS00 W10637199 WRF736SDAM10 W10639151

    KFIS29BBMS01 W10639165 WRF736SDAW10 W10639151

    KFIS29BBWH00 W10637199 WRF989SDAB00 W10639001

    KFIS29BBWH01 W10639165 WRF989SDAB01 W10639184

  • Marque dpose de Whirlpool, U.S.A., KitchenAid, U.S.A., Jenn-Air, U.S.A., Maytag Properties, LLC ou ses socits affilies. MAGIC CHEF est une marque dpose de CNA International, utilise sous licence. 2013 Tous droits rservs.

    Pour communication immdiate au dpartement Service BULLETIN TECHNIQUE DE SERVICE

    Bulletin technique n : W10545062 remplace bulletin n W10545061C /Problme 1 Action : titre informatif/obligatoire Date de publication : Fvrier 2014

    Rfrigration

    Page 3

    KFIS29PBMS00 W10637219 WRF989SDAE00 W10639002

    KFIS29PBMS01 W10639166 WRF989SDAE01 W10639750

    KFIV29PCMS00 W10637219 WRF989SDAF00 W10639002

    KFIV29PCMS01 W10639166 WRF989SDAF01 W10639750

    MFT2672AEB10 W10639092 WRF989SDAH00 W10639002

    MFT2672AEM10 W10639093 WRF989SDAH01 W10639750

    MFT2672AEW10 W10639094 WRF989SDAM00 W10639002

    MFT2673BEB10 W10639092 WRF989SDAM01 W10639750

    MFT2673BEM10 W10639093 WRF989SDAW00 W10639002

    MFT2673BEW10 W10639094 WRF989SDAW01 W10639750

    MFT2976AEB00 W10639181 WRF990SLAB00 W10639753

    MFT2976AEB01 W10639181 WRF990SLAM00 W1063

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