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Huawei Enterprise Network eSight Channel Sales Guide

Issue 32

Date 2013-11-20

HUAWEI TECHNOLOGIES CO LTD

Issue 32 (2013-11-20) Huawei Proprietary and Confidential

Copyright copy Huawei Technologies Co Ltd

i

Copyright copy Huawei Technologies Co Ltd 2013 All rights reserved

No part of this document may be reproduced or transmitted in any form or by any means without prior

written consent of Huawei Technologies Co Ltd

Trademarks and Permissions

and other Huawei trademarks are trademarks of Huawei Technologies Co Ltd

All other trademarks and trade names mentioned in this document are the property of their respective

holders

Notice

The purchased products services and features are stipulated by the contract made between Huawei and

the customer All or part of the products services and features described in this document may not be

within the purchase scope or the usage scope Unless otherwise specified in the contract all statements

information and recommendations in this document are provided AS IS without warranties guarantees or

representations of any kind either express or implied

The information in this document is subject to change without notice Every effort has been made in the

preparation of this document to ensure accuracy of the contents but all statements information and

recommendations in this document do not constitute a warranty of any kind express or implied

Huawei Technologies Co Ltd

Address Huawei Industrial Base

Bantian Longgang

Shenzhen 518129

Peoples Republic of China

Website httpwwwhuaweicom

Email supporthuaweicom

Huawei Enterprise Network eSight Channel Sales Guide Contents

Issue 32 (2013-11-20) Huawei Proprietary and Confidential

Copyright copy Huawei Technologies Co Ltd

ii

Contents

1 eSight Overall Sales Strategy 1

12 Product Changes 1

121 Features Supported in V2R3C10 1

122 Features Supported in V2R3C01 2

123 Features Supported in V2R3C00 3

13 Sales Scenarios 3

131 eSight Integrated User and Network Management Solution for Campus Networks 3

132 eSight Visible Management Solution for Enterprise Branch Networks 4

133 eSight Automatic Management Solution for Data Center Networks 4

14 Market Opportunities 5

141 Third-Party Device Management Capability of eSight Help Win Network Expansion and Migration Projects 5

142 Hierarchical Network Management Is Recommended When an Enterprise Has a Headquarters and Many Branches

5

143 Customers Focus on Network Quality Monitoring (Latency Packet Loss Rate and Jitter) and Traffic Monitoring 5

144 Customers Focus on NAT Source Tracing Online Behavior Analysis and Network Security 6

145 Customers Focus on Network Reliability 6

2 eSight Portfolio 7

21 eSight Component Overview 7

22 Competition Analysis 9

3 Selling Points and Sales Strategy 10

31 Selling Points 10

311 Key Message 10

312 Recommended Components and Scenarios 10

32 Sales Policy and Restriction 11

321 Sales Policy and Restriction 11

322 Upgrade Scenarios 11

33 Product Certification 13

4 eSight Sales and Quotation Modes 14

41 eSight Quotation Mode 14

42 Product License Architecture 14

5 Document and Help Channels 15

Huawei Enterprise Network eSight Channel Sales Guide Contents

Issue 32 (2013-11-20) Huawei Proprietary and Confidential

Copyright copy Huawei Technologies Co Ltd

iii

51 Documents 15

Huawei Enterprise Network eSight Channel Sales Guide 1 eSight Overall Sales Strategy

Issue 32 (2013-11-20) Huawei Proprietary and Confidential

Copyright copy Huawei Technologies Co Ltd

1

1 eSight Overall Sales Strategy

A network management system (NMS) plays an important role in network operation and

maintenance (OampM) An NMS can provide visible management simplify OampM help

administrators quickly locate faults and provide data support for decision-making of top

executives eSight is a unified network management platform for enterprise networks and has

been widely used in government education medicine and large enterprises

The overall sales strategies for eSight are as follows

1 Integrated with a solution to ensure future network expansion Recommend eSight

when Huawei devices are used on a network for the first time

2 Trial use before promotion Recommend customers to use eSight for a trial Report

information about customers who use eSight as a trial to the eSight support team and

then promote eSight to these customers

3 Project breakthrough Use the third-party device management capability of eSight to

make a breakthrough in projects with third-party devices on live networks Sale the

AppBase platform first Sale other eSight components after customers use Huawei

devices on their networks

4 Market seeking Find out eSights market opportunities based on customer management

requirements to promote sales of eSight components For details about application

scenarios of major components see section 312 Recommended Components and

Scenarios

12 Product Changes

121 Features Supported in V2R3C10

Component Description

eSight AppBase

(enhanced)

VLAN service management management of VLANs on the

entire network VLAN-based device management VLAN

topology and batch VLAN deployment

Configuration file Sends notifications through emails after

detecting configuration changes

Huawei Enterprise Network eSight Channel Sales Guide 1 eSight Overall Sales Strategy

Issue 32 (2013-11-20) Huawei Proprietary and Confidential

Copyright copy Huawei Technologies Co Ltd

2

Component Description

Network Traffic

Analyzer

(enhanced)

Traffic threshold alarm Sets traffic threshold values for

applications and hosts When the number of times that the

monitored value exceeds the threshold values within a specified

time reaches the preset value eSight sends alarm notifications

through email

Application traffic analysis Works with the service awareness

(SA) function of an AR V2R5 to analyze some application traffic

such as QQ and BT

WLAN Manager

(enhanced)

Power consumption management power conservation policies

based on APs radios and SSIDs

WIDS enhanced detection and display of attack sources

detection of the AP number and attack behavior matching attack

prevention and denial of unauthorized clients

MPLS VPN

Manager

(enhanced)

VPN management on third-party devices (H3C devices MSR

series S5800 and S5500 Cisco devices Cisco Catalyst 6500

series switches Cisco Catalyst 3500 series switches Cisco

Catalyst 4500 series switches Cisco 7600 series routers and

Cisco 7000 series routers)

GUI for MPLS VPN service configuration

IPSec VPN

Manager

(enhanced)

Automatic discovery and graphic display of IPSec VPN service

Service-based quick diagnosis

Supported devices S9300 and S9700 switches NE16 AR1200

AR2200 AR3200 AR150 AR200 AR500 Eudemon USG and

SVN

Restricted sales canceled

Secure Center

(enhanced)

Intelligent security policy analysis Analyzes redundant policies

and policies with high risks and a high matching rate This

function is designed for firewalls

122 Features Supported in V2R3C01

Component Description

LogCenter Manages a large number of logs on the entire

network The logs can be system binary

DataFlow and NetFlow logs

Supports NAT source tracing and collects

2400000 session logs and 105000 system logs

per second

Secure Center Provides security policies for firewalls and

UTMs

Huawei Enterprise Network eSight Channel Sales Guide 1 eSight Overall Sales Strategy

Issue 32 (2013-11-20) Huawei Proprietary and Confidential

Copyright copy Huawei Technologies Co Ltd

3

Component Description

WLAN Manager Provides the wireless positioning function to

locate clients unauthorized devices and

interference sources in real time This provides

basic data for product promotion rescue and

network maintenance

123 Features Supported in V2R3C00

Component Description

DC nCenter Unified physical and virtual resource management

Integrated physical and virtual topology

Virtual awareness and automatic policy migration on the network

side to ensure service continuity

Dual Server Uses risk and disaster recovery protection to ensure service

continuity and improve system reliability

Uses the Veritas software to perform software volume

management data replication and heartbeat management

Supports the Linux operating system and Oracle database

SLA Manager Provides real-time monitoring on the network to ensure Quality

of Service (QoS) for key services

Uses unified key indicators and graphic display of statistics to

provide basis for network quality monitoring and optimization

MPLS Tunnel

Manager

Automatically discovers deployed tunnels (MPLS TE and LDP

tunnels) edges out complex networking modes and reduces

management difficulties

Dynamically displays tunnel status changes and prevents tunnel

faults

13 Sales Scenarios

131 eSight Integrated User and Network Management Solution for Campus Networks

Solution Highlights minus Wired and wireless integration Provides an open platform and manages IP devices

of third-party vendors such as Cisco and HP It implements unified management of IP

and IT devices such as switches WLAN devices and firewalls on campus networks

minus Unified policy management Provides unified policy management on the entire

network to implement multi-layer control on access terminals users and networks

minus Visible network quality Displays statistics on latency packet loss rate and jitter

and traffic distribution and trend on the GUI This helps detect potential network risks

in advance to protect key services of enterprises

Huawei Enterprise Network eSight Channel Sales Guide 1 eSight Overall Sales Strategy

Issue 32 (2013-11-20) Huawei Proprietary and Confidential

Copyright copy Huawei Technologies Co Ltd

4

Recommended Components

eSight standardeSight professional WLAN Manager Network Traffic Analyzer

LogCenter Secure Center SLA Manager and Policy Center

132 eSight Visible Management Solution for Enterprise Branch Networks

Solution Highlights

Visible devices Manages switches routers and printers in a visible manner and presents

real-time network problems

Visible traffic Manages branch traffic in a refined manner eSight can display Top N

application traffic and host traffic which displays real-time traffic data detects

exceptions and provides basis for network planning

Visible quality Evaluates SLA services and provides Network Quality Analysis (NQA)

counters to evaluate latency packet loss rate and jitter of network data packets This

helps locate network problems and ensure branch office experience

Visible service Provides visible management of the MPLS VPN services and provides

the one-click fault diagnosis function of services devices and interfaces This reduces

the requirements on enterprise operation and maintenance (OampM)

Visible security trend Provides distributed log management and one-stop log audit to

view historical network status and reproduce security events

Recommended Components

eSight standardeSight professional SLA Manager Network Traffic Analyzer MPLS

VPN Manager IPSec VPN Manager MPLS Tunnel Manager LogCenter and Secure

Center

133 eSight Automatic Management Solution for Data Center Networks

Solution Highlights

Visible Manages physical and virtual resources and displays network traffic distribution

and network quality (latency packet loss rate and jitter) in a visible manner

Automatic Migrates data center networks automatically and supports CE switches and

X7 switches

Recommended Components

eSight professional SLA Manager Network Traffic Analyzer and DC nCenter

Huawei Enterprise Network eSight Channel Sales Guide 1 eSight Overall Sales Strategy

Issue 32 (2013-11-20) Huawei Proprietary and Confidential

Copyright copy Huawei Technologies Co Ltd

5

14 Market Opportunities

141 Third-Party Device Management Capability of eSight Help Win Network Expansion and Migration Projects

Background Some devices on a live network are from other vendors and are managed by a third-party

NMS A unified NMS is required to implement unified management of all devices on the

network

Solution and Customer Benefit eSight can manage devices from more than 30 vendors

eSight can provide basic device management capabilities for new devices within a month

since the devices support the SNMPTelnet protocol The basic device management

capability includes management on basic device information such as manufacturer

device type device version interface information performance and panel link

discovery universal alarms IP addresses and configuration files

142 Hierarchical Network Management Is Recommended When an Enterprise Has a Headquarters and Many Branches

Background OampM personnel in the branches want to manage devices in the branches independently

The headquarters NMS only monitors the branch status There are more than 5000

network elements (NEs) on the network

Solution and Customer Benefit Use hierarchical network management by deploying one eSight professional edition in

the headquarters and one eSight standard edition in each branch

The eSight systems in the headquarters and branches are physically isolated The

headquarters eSight can know network status of branches while the branch eSight can

manage devices in each branch independently

143 Customers Focus on Network Quality Monitoring (Latency Packet Loss Rate and Jitter) and Traffic Monitoring

Background Enterprises require that the networks leased from carriers of high quality

Enterprises want to monitor network traffic to provide guarantee for key applications

Enterprises want to obtain statistics on latency packet loss rate and jitter through ping

operations

Huawei Enterprise Network eSight Channel Sales Guide 1 eSight Overall Sales Strategy

Issue 32 (2013-11-20) Huawei Proprietary and Confidential

Copyright copy Huawei Technologies Co Ltd

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Solution and Customer Benefit eSight provides the SLA Manager and NTA components to meet these requirements

SLA Manager must work with the NQA feature of devices while NTA must work with

the NetSteam feature

144 Customers Focus on NAT Source Tracing Online Behavior Analysis and Network Security

Background NAT is required at enterprise egress to meet conformity audit requirements

Enterprises use Huawei USG or ASG products to provide user behavior management

Customers want a product that can manage gateway security policies in a unified manner

evaluate policy rationality and give security suggestions

Solution and Customer Benefit eSight provides the LogCenter and Secure Center components to meet these

requirements

145 Customers Focus on Network Reliability

Background Customers require that when one NMS in an area powers off the other NMS can take

over to monitor the network

Customers require that when one NMS in an area becomes faulty the other NMS can

take over to monitor and manage the network

Customers have sufficient budget

Solution and Customer Benefit eSight can be used with the Veritas software to provide dual server (with Linux operating

system) backup meeting customers reliability requirements

Huawei Enterprise Network eSight Channel Sales Guide 2 eSight Portfolio

Issue 32 (2013-11-20) Huawei Proprietary and Confidential

Copyright copy Huawei Technologies Co Ltd

7

2 eSight Portfolio

21 eSight Component Overview

eSight provides a unified OampM platform and a wide variety of components for enterprise

users catering for differentiated OampM demands

For detailed description about eSight see Huawei eSight Full Product Datasheet

Component Description

eSight Unified Network

Management Platform

Provides compact standard and professional editions for

enterprise users

In addition to unified management of devices from various

vendors topology management fault management performance

management smart configuration tool configuration file

management and Simple Network Management Protocol

(SNMP) northbound interface the eSight Unified Network

Management Platform allows users to customize third-party

devices helping establish a network management system

customized to their specific needs

eSight Smart Reporter Provides preset report templates to meet requirements in most

management scenarios

Provides a professional report design tool for users to customize

statistics reports

eSight SLA Manager Integrates with devices Network Quality Analysis (NQA)

function to diagnose and measure link performance between

network devices 24x7 and displays Quality of Service (QoS)

statistics

Administrators can set the QoS threshold eSight notifies

administrators remotely when QoS reaches the threshold

Administrators can use the quick diagnosis function to monitor

link performance in real time and diagnose faults which

improves management efficiency

Huawei Enterprise Network eSight Channel Sales Guide 2 eSight Portfolio

Issue 32 (2013-11-20) Huawei Proprietary and Confidential

Copyright copy Huawei Technologies Co Ltd

8

Component Description

eSight Network Traffic

Analyzer

Collects router and Layer 3 switch traffic analyzes network

traffic based on NetFlow NetStream and sFlow protocols and

allows users to customize reports This helps network

administrators monitor traffic and bandwidth usage and detect

network bottlenecks in a timely manner providing evidence for

network planning and fault diagnosis

eSight LogCenter

Manager

Provides a platform for collecting storing and auditing multiple

types of large-scale logs in a unified manner

Manages logs from Huawei and other vendors devices

Provides industrial leading NAT tracing and security events

analysis functions

eSight WLAN Manager Provides integrated management of wired and wireless

networks

Supports wizard configuration to improve deployment

efficiency of wireless services

Displays information about WLAN network quality

interference sources wireless intrusion and access terminals

Supports one-click diagnosis interference source locating

access terminal locating and spectrum analysis at the terminal

side and network side to implement highly-efficient

troubleshooting

eSight MPLS VPN

Manager

Integrates scattered VPN information into visible management

objects and displays the information using figures and graphs

Provides End-to-End (E2E) service deployment and hierarchical

fault diagnosis capabilities Administrators can easily deploy

monitor and diagnose VPN services to provide quality and

reliability guarantee for key services

eSight MPLS Tunnel

Manager

Automatically discovers Multiprotocol Label Switching

(MPLS) Traffic Engineering (TE) and Label Distribution

Protocol (LDP) tunnels that have been deployed on the network

monitors tunnels in real time dynamically displays tunnel

running status and monitors active-standby switchover and

bypasses

eSight IPSec VPN

Manager

Automatically discovers IPSec VPN services on the hub-spoke

and site-to-site networks and provides all-round monitoring and

diagnosis functions including service alarm status monitoring

service topology performance monitoring service diagnosis

and historical tunnel information display

eSight Secure Center Provides unified security services management functions for the

entire network including Huawei firewalls Unified Threat

Management (UTM) and Access Routers (AR)

Provides policy redundancy analysis risk analysis policy

matching analysis and comprehensive analysis for USG series

firewalls to provide basis for policy optimization

Huawei Enterprise Network eSight Channel Sales Guide 2 eSight Portfolio

Issue 32 (2013-11-20) Huawei Proprietary and Confidential

Copyright copy Huawei Technologies Co Ltd

9

Component Description

eSight DC nCenter Monitors network resources (including physical servers VMs

vSwitches and TOR switches) displays the topology of virtual

resources and physical devices and dynamically adjusts

physical network profiles based on VM changes

22 Competition Analysis

For detailed information about comparison between Huawei eSight and HP (H3C) iMC see

Huawei eSight vs HP(H3C) iMC Mapping

For detailed information about comparison between Huawei eSight and Cisco product see

Huawei eSight vs Cisco Mapping

Huawei Enterprise Network eSight Channel Sales Guide 3 Selling Points and Sales Strategy

Issue 32 (2013-11-20) Huawei Proprietary and Confidential

Copyright copy Huawei Technologies Co Ltd

10

3 Selling Points and Sales Strategy

31 Selling Points

311 Key Message

One Management Unified wired and wireless network management

Multi-vendor device management

Unified network and security device management

One Policy Rule-based policy management and 5W1H-based access control (5W1H indicates user

identity terminal type resource type access time access location and access mode)

Rich security policies that enhance terminal security

Full guest access lifecycle solution

Easy to Use Visualized management

Easy troubleshooting

User-friendly Graphical User Interface (GUI)

312 Recommended Components and Scenarios

Component Scenario

eSight

compactstandardprofessional

eSight Smart Reporter

Customer focus basic monitoring alarm performance

configuration file and report management

eSight SLA Manager Customer focus latency packet loss rate and jitter

Devices must support the NQA feature

Huawei Enterprise Network eSight Channel Sales Guide 3 Selling Points and Sales Strategy

Issue 32 (2013-11-20) Huawei Proprietary and Confidential

Copyright copy Huawei Technologies Co Ltd

11

Component Scenario

eSight NTA Manager Customer focus traffic distribution and bandwidth usage

Devices must support the NetFlow NetStream and sFlow

features

eSight LogCenter Customer focus NAT source tracing online behavior

analysis and network security

eSight WLAN Manager Customer focus unified wired and wireless network

management wireless positioning spectrum analysis and

WIDS management

eSight MPLS VPN Manager

eSight MPLS Tunnel Manager

Customer focus MPLS VPN management

eSight IPSec VPN Manager Customer focus IPSec VPN management

eSight Secure Center Customer focus Analysis and suggestions on

configuration and optimization of security policies

eSight DC nCenter Customer focus unified management of physical and

virtual resources and dynamical adjustment of network

policies upon VM changes

32 Sales Policy and Restriction

321 Sales Policy and Restriction

1 Huawei eSight and Policy Center are two independent products and they can be

configured on the same or different servers Users can log in to Huawei eSight and

Policy Center simultaneously For details see Huawei eSight Configuration of Software

and Hardware

2 The following components of Huawei eSight do not support HA and the Linux operating

system LogCenter Manager Secure Center and Network Traffic Analyzer

3 Huawei servers are recommended for eSight If customers purchase servers from other

vendors they must read Huawei eSight Configuration of Software and Hardware

carefully to determine the server models

322 Upgrade Scenarios

eSight provides upgrade services through warranty and maintenance The details are as

follows

In China

minus By default Huawei provides three-month support services for eSight software from

the date of shipment

minus If customers purchase warranty and maintenance Huawei provides upgrade versions

including the C version R version and patches If customers need to upgrade

services for more than one year they can place an order independently

Huawei Enterprise Network eSight Channel Sales Guide 3 Selling Points and Sales Strategy

Issue 32 (2013-11-20) Huawei Proprietary and Confidential

Copyright copy Huawei Technologies Co Ltd

12

Service Type Service Item Hi-Care Application Software Support

Hi-Care Application Software

Upgrade Support

Gold Gold+

Remote

support

Help Desk 7 x 24 service 7 x 24 service

Remote troubleshooting 7 x 24 x 30 Min 7 x 24 x 30 Min

Online technical support Yes Yes

Software

support

Software upgrade service

for patch and minor

versions

Yes Yes

Software upgrade service

for major versions No Yes

Active

support

Health check No 4year

Service plan and report No Yes

Outside of China

minus Hi-Care Application Software Support provides C version upgrade and patches

minus Hi-Care Application Software Upgrade Support provides R version upgrade

minus By default Huawei provides one-year support services for eSight software If

customers need to upgrade services for more than one year they can place an order

independently

minus The warranty and maintenance fee is calculated each year starting from 90 days after

the date of shipment

Offering Service Type

Service Item Hi-Care Application Software Support

Hi-Care Application Software Upgrade Support

Application

software

maintenance

support

Remote

support

Help Desk 7 x 24 service 7 x 24 service

Remote troubleshooting 7 x 24 service 7 x 24 service

Online technical support Yes Yes

Software

support

Software upgrade service

for patch and minor

versions

Yes Yes

Software upgrade service

for major versions No Yes

Huawei Enterprise Network eSight Channel Sales Guide 3 Selling Points and Sales Strategy

Issue 32 (2013-11-20) Huawei Proprietary and Confidential

Copyright copy Huawei Technologies Co Ltd

13

33 Product Certification

Software Server RoHS

Software Server CE-SDoc

eSight Enterprise Operation And Maintenance System CE-SDoc

eSight Enterprise Operation And Maintenance System RoHS

Huawei Enterprise Network eSight Channel Sales Guide 4 eSight Sales and Quotation Modes

Issue 32 (2013-11-20) Huawei Proprietary and Confidential

Copyright copy Huawei Technologies Co Ltd

14

4 eSight Sales and Quotation Modes

41 eSight Quotation Mode The eSight quotation mode matches the enterprise network mode with various editions

meeting different enterprise requirements eSight service management components are

configured on the eSight platform with a management device license More service

components with licenses can be added

The eSight license follows the scale and incremental design of the industry eSight

licenses are packed for sale

42 Product License Architecture

For details about quotation items see Huawei eSight Full Ordering Guide

Huawei Enterprise Network eSight Channel Sales Guide 5 Document and Help Channels

Issue 32 (2013-11-20) Huawei Proprietary and Confidential

Copyright copy Huawei Technologies Co Ltd

15

5 Document and Help Channels

51 Documents

eSight product documents are available at

httpsupporthuaweicomenterpriseproductsupportpid=6725036ampidAbsPath=7919710|985

6717|7923123|9858904|6725036

Huawei provides detailed documents and smooth help channels for agents For more

information visit

httpenterprisehuaweicomilinkenenterprisepartnerspartners-zonechannel-data-toolprod

ucts-infonetwork-infrastructureesightindexhtm

Huawei Enterprise Network eSight Channel Sales Guide 5 Document and Help Channels

Issue 32 (2013-11-20) Huawei Proprietary and Confidential

Copyright copy Huawei Technologies Co Ltd

16

Copyrightcopy2013 Huawei Technologies Co Ltd All Rights Reserved

The information contained in this document is for reference purpose only and is subject to

change or withdrawal according to specific customer requirements and conditions

Issue 32 (2013-11-20) Huawei Proprietary and Confidential

Copyright copy Huawei Technologies Co Ltd

i

Copyright copy Huawei Technologies Co Ltd 2013 All rights reserved

No part of this document may be reproduced or transmitted in any form or by any means without prior

written consent of Huawei Technologies Co Ltd

Trademarks and Permissions

and other Huawei trademarks are trademarks of Huawei Technologies Co Ltd

All other trademarks and trade names mentioned in this document are the property of their respective

holders

Notice

The purchased products services and features are stipulated by the contract made between Huawei and

the customer All or part of the products services and features described in this document may not be

within the purchase scope or the usage scope Unless otherwise specified in the contract all statements

information and recommendations in this document are provided AS IS without warranties guarantees or

representations of any kind either express or implied

The information in this document is subject to change without notice Every effort has been made in the

preparation of this document to ensure accuracy of the contents but all statements information and

recommendations in this document do not constitute a warranty of any kind express or implied

Huawei Technologies Co Ltd

Address Huawei Industrial Base

Bantian Longgang

Shenzhen 518129

Peoples Republic of China

Website httpwwwhuaweicom

Email supporthuaweicom

Huawei Enterprise Network eSight Channel Sales Guide Contents

Issue 32 (2013-11-20) Huawei Proprietary and Confidential

Copyright copy Huawei Technologies Co Ltd

ii

Contents

1 eSight Overall Sales Strategy 1

12 Product Changes 1

121 Features Supported in V2R3C10 1

122 Features Supported in V2R3C01 2

123 Features Supported in V2R3C00 3

13 Sales Scenarios 3

131 eSight Integrated User and Network Management Solution for Campus Networks 3

132 eSight Visible Management Solution for Enterprise Branch Networks 4

133 eSight Automatic Management Solution for Data Center Networks 4

14 Market Opportunities 5

141 Third-Party Device Management Capability of eSight Help Win Network Expansion and Migration Projects 5

142 Hierarchical Network Management Is Recommended When an Enterprise Has a Headquarters and Many Branches

5

143 Customers Focus on Network Quality Monitoring (Latency Packet Loss Rate and Jitter) and Traffic Monitoring 5

144 Customers Focus on NAT Source Tracing Online Behavior Analysis and Network Security 6

145 Customers Focus on Network Reliability 6

2 eSight Portfolio 7

21 eSight Component Overview 7

22 Competition Analysis 9

3 Selling Points and Sales Strategy 10

31 Selling Points 10

311 Key Message 10

312 Recommended Components and Scenarios 10

32 Sales Policy and Restriction 11

321 Sales Policy and Restriction 11

322 Upgrade Scenarios 11

33 Product Certification 13

4 eSight Sales and Quotation Modes 14

41 eSight Quotation Mode 14

42 Product License Architecture 14

5 Document and Help Channels 15

Huawei Enterprise Network eSight Channel Sales Guide Contents

Issue 32 (2013-11-20) Huawei Proprietary and Confidential

Copyright copy Huawei Technologies Co Ltd

iii

51 Documents 15

Huawei Enterprise Network eSight Channel Sales Guide 1 eSight Overall Sales Strategy

Issue 32 (2013-11-20) Huawei Proprietary and Confidential

Copyright copy Huawei Technologies Co Ltd

1

1 eSight Overall Sales Strategy

A network management system (NMS) plays an important role in network operation and

maintenance (OampM) An NMS can provide visible management simplify OampM help

administrators quickly locate faults and provide data support for decision-making of top

executives eSight is a unified network management platform for enterprise networks and has

been widely used in government education medicine and large enterprises

The overall sales strategies for eSight are as follows

1 Integrated with a solution to ensure future network expansion Recommend eSight

when Huawei devices are used on a network for the first time

2 Trial use before promotion Recommend customers to use eSight for a trial Report

information about customers who use eSight as a trial to the eSight support team and

then promote eSight to these customers

3 Project breakthrough Use the third-party device management capability of eSight to

make a breakthrough in projects with third-party devices on live networks Sale the

AppBase platform first Sale other eSight components after customers use Huawei

devices on their networks

4 Market seeking Find out eSights market opportunities based on customer management

requirements to promote sales of eSight components For details about application

scenarios of major components see section 312 Recommended Components and

Scenarios

12 Product Changes

121 Features Supported in V2R3C10

Component Description

eSight AppBase

(enhanced)

VLAN service management management of VLANs on the

entire network VLAN-based device management VLAN

topology and batch VLAN deployment

Configuration file Sends notifications through emails after

detecting configuration changes

Huawei Enterprise Network eSight Channel Sales Guide 1 eSight Overall Sales Strategy

Issue 32 (2013-11-20) Huawei Proprietary and Confidential

Copyright copy Huawei Technologies Co Ltd

2

Component Description

Network Traffic

Analyzer

(enhanced)

Traffic threshold alarm Sets traffic threshold values for

applications and hosts When the number of times that the

monitored value exceeds the threshold values within a specified

time reaches the preset value eSight sends alarm notifications

through email

Application traffic analysis Works with the service awareness

(SA) function of an AR V2R5 to analyze some application traffic

such as QQ and BT

WLAN Manager

(enhanced)

Power consumption management power conservation policies

based on APs radios and SSIDs

WIDS enhanced detection and display of attack sources

detection of the AP number and attack behavior matching attack

prevention and denial of unauthorized clients

MPLS VPN

Manager

(enhanced)

VPN management on third-party devices (H3C devices MSR

series S5800 and S5500 Cisco devices Cisco Catalyst 6500

series switches Cisco Catalyst 3500 series switches Cisco

Catalyst 4500 series switches Cisco 7600 series routers and

Cisco 7000 series routers)

GUI for MPLS VPN service configuration

IPSec VPN

Manager

(enhanced)

Automatic discovery and graphic display of IPSec VPN service

Service-based quick diagnosis

Supported devices S9300 and S9700 switches NE16 AR1200

AR2200 AR3200 AR150 AR200 AR500 Eudemon USG and

SVN

Restricted sales canceled

Secure Center

(enhanced)

Intelligent security policy analysis Analyzes redundant policies

and policies with high risks and a high matching rate This

function is designed for firewalls

122 Features Supported in V2R3C01

Component Description

LogCenter Manages a large number of logs on the entire

network The logs can be system binary

DataFlow and NetFlow logs

Supports NAT source tracing and collects

2400000 session logs and 105000 system logs

per second

Secure Center Provides security policies for firewalls and

UTMs

Huawei Enterprise Network eSight Channel Sales Guide 1 eSight Overall Sales Strategy

Issue 32 (2013-11-20) Huawei Proprietary and Confidential

Copyright copy Huawei Technologies Co Ltd

3

Component Description

WLAN Manager Provides the wireless positioning function to

locate clients unauthorized devices and

interference sources in real time This provides

basic data for product promotion rescue and

network maintenance

123 Features Supported in V2R3C00

Component Description

DC nCenter Unified physical and virtual resource management

Integrated physical and virtual topology

Virtual awareness and automatic policy migration on the network

side to ensure service continuity

Dual Server Uses risk and disaster recovery protection to ensure service

continuity and improve system reliability

Uses the Veritas software to perform software volume

management data replication and heartbeat management

Supports the Linux operating system and Oracle database

SLA Manager Provides real-time monitoring on the network to ensure Quality

of Service (QoS) for key services

Uses unified key indicators and graphic display of statistics to

provide basis for network quality monitoring and optimization

MPLS Tunnel

Manager

Automatically discovers deployed tunnels (MPLS TE and LDP

tunnels) edges out complex networking modes and reduces

management difficulties

Dynamically displays tunnel status changes and prevents tunnel

faults

13 Sales Scenarios

131 eSight Integrated User and Network Management Solution for Campus Networks

Solution Highlights minus Wired and wireless integration Provides an open platform and manages IP devices

of third-party vendors such as Cisco and HP It implements unified management of IP

and IT devices such as switches WLAN devices and firewalls on campus networks

minus Unified policy management Provides unified policy management on the entire

network to implement multi-layer control on access terminals users and networks

minus Visible network quality Displays statistics on latency packet loss rate and jitter

and traffic distribution and trend on the GUI This helps detect potential network risks

in advance to protect key services of enterprises

Huawei Enterprise Network eSight Channel Sales Guide 1 eSight Overall Sales Strategy

Issue 32 (2013-11-20) Huawei Proprietary and Confidential

Copyright copy Huawei Technologies Co Ltd

4

Recommended Components

eSight standardeSight professional WLAN Manager Network Traffic Analyzer

LogCenter Secure Center SLA Manager and Policy Center

132 eSight Visible Management Solution for Enterprise Branch Networks

Solution Highlights

Visible devices Manages switches routers and printers in a visible manner and presents

real-time network problems

Visible traffic Manages branch traffic in a refined manner eSight can display Top N

application traffic and host traffic which displays real-time traffic data detects

exceptions and provides basis for network planning

Visible quality Evaluates SLA services and provides Network Quality Analysis (NQA)

counters to evaluate latency packet loss rate and jitter of network data packets This

helps locate network problems and ensure branch office experience

Visible service Provides visible management of the MPLS VPN services and provides

the one-click fault diagnosis function of services devices and interfaces This reduces

the requirements on enterprise operation and maintenance (OampM)

Visible security trend Provides distributed log management and one-stop log audit to

view historical network status and reproduce security events

Recommended Components

eSight standardeSight professional SLA Manager Network Traffic Analyzer MPLS

VPN Manager IPSec VPN Manager MPLS Tunnel Manager LogCenter and Secure

Center

133 eSight Automatic Management Solution for Data Center Networks

Solution Highlights

Visible Manages physical and virtual resources and displays network traffic distribution

and network quality (latency packet loss rate and jitter) in a visible manner

Automatic Migrates data center networks automatically and supports CE switches and

X7 switches

Recommended Components

eSight professional SLA Manager Network Traffic Analyzer and DC nCenter

Huawei Enterprise Network eSight Channel Sales Guide 1 eSight Overall Sales Strategy

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5

14 Market Opportunities

141 Third-Party Device Management Capability of eSight Help Win Network Expansion and Migration Projects

Background Some devices on a live network are from other vendors and are managed by a third-party

NMS A unified NMS is required to implement unified management of all devices on the

network

Solution and Customer Benefit eSight can manage devices from more than 30 vendors

eSight can provide basic device management capabilities for new devices within a month

since the devices support the SNMPTelnet protocol The basic device management

capability includes management on basic device information such as manufacturer

device type device version interface information performance and panel link

discovery universal alarms IP addresses and configuration files

142 Hierarchical Network Management Is Recommended When an Enterprise Has a Headquarters and Many Branches

Background OampM personnel in the branches want to manage devices in the branches independently

The headquarters NMS only monitors the branch status There are more than 5000

network elements (NEs) on the network

Solution and Customer Benefit Use hierarchical network management by deploying one eSight professional edition in

the headquarters and one eSight standard edition in each branch

The eSight systems in the headquarters and branches are physically isolated The

headquarters eSight can know network status of branches while the branch eSight can

manage devices in each branch independently

143 Customers Focus on Network Quality Monitoring (Latency Packet Loss Rate and Jitter) and Traffic Monitoring

Background Enterprises require that the networks leased from carriers of high quality

Enterprises want to monitor network traffic to provide guarantee for key applications

Enterprises want to obtain statistics on latency packet loss rate and jitter through ping

operations

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6

Solution and Customer Benefit eSight provides the SLA Manager and NTA components to meet these requirements

SLA Manager must work with the NQA feature of devices while NTA must work with

the NetSteam feature

144 Customers Focus on NAT Source Tracing Online Behavior Analysis and Network Security

Background NAT is required at enterprise egress to meet conformity audit requirements

Enterprises use Huawei USG or ASG products to provide user behavior management

Customers want a product that can manage gateway security policies in a unified manner

evaluate policy rationality and give security suggestions

Solution and Customer Benefit eSight provides the LogCenter and Secure Center components to meet these

requirements

145 Customers Focus on Network Reliability

Background Customers require that when one NMS in an area powers off the other NMS can take

over to monitor the network

Customers require that when one NMS in an area becomes faulty the other NMS can

take over to monitor and manage the network

Customers have sufficient budget

Solution and Customer Benefit eSight can be used with the Veritas software to provide dual server (with Linux operating

system) backup meeting customers reliability requirements

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7

2 eSight Portfolio

21 eSight Component Overview

eSight provides a unified OampM platform and a wide variety of components for enterprise

users catering for differentiated OampM demands

For detailed description about eSight see Huawei eSight Full Product Datasheet

Component Description

eSight Unified Network

Management Platform

Provides compact standard and professional editions for

enterprise users

In addition to unified management of devices from various

vendors topology management fault management performance

management smart configuration tool configuration file

management and Simple Network Management Protocol

(SNMP) northbound interface the eSight Unified Network

Management Platform allows users to customize third-party

devices helping establish a network management system

customized to their specific needs

eSight Smart Reporter Provides preset report templates to meet requirements in most

management scenarios

Provides a professional report design tool for users to customize

statistics reports

eSight SLA Manager Integrates with devices Network Quality Analysis (NQA)

function to diagnose and measure link performance between

network devices 24x7 and displays Quality of Service (QoS)

statistics

Administrators can set the QoS threshold eSight notifies

administrators remotely when QoS reaches the threshold

Administrators can use the quick diagnosis function to monitor

link performance in real time and diagnose faults which

improves management efficiency

Huawei Enterprise Network eSight Channel Sales Guide 2 eSight Portfolio

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8

Component Description

eSight Network Traffic

Analyzer

Collects router and Layer 3 switch traffic analyzes network

traffic based on NetFlow NetStream and sFlow protocols and

allows users to customize reports This helps network

administrators monitor traffic and bandwidth usage and detect

network bottlenecks in a timely manner providing evidence for

network planning and fault diagnosis

eSight LogCenter

Manager

Provides a platform for collecting storing and auditing multiple

types of large-scale logs in a unified manner

Manages logs from Huawei and other vendors devices

Provides industrial leading NAT tracing and security events

analysis functions

eSight WLAN Manager Provides integrated management of wired and wireless

networks

Supports wizard configuration to improve deployment

efficiency of wireless services

Displays information about WLAN network quality

interference sources wireless intrusion and access terminals

Supports one-click diagnosis interference source locating

access terminal locating and spectrum analysis at the terminal

side and network side to implement highly-efficient

troubleshooting

eSight MPLS VPN

Manager

Integrates scattered VPN information into visible management

objects and displays the information using figures and graphs

Provides End-to-End (E2E) service deployment and hierarchical

fault diagnosis capabilities Administrators can easily deploy

monitor and diagnose VPN services to provide quality and

reliability guarantee for key services

eSight MPLS Tunnel

Manager

Automatically discovers Multiprotocol Label Switching

(MPLS) Traffic Engineering (TE) and Label Distribution

Protocol (LDP) tunnels that have been deployed on the network

monitors tunnels in real time dynamically displays tunnel

running status and monitors active-standby switchover and

bypasses

eSight IPSec VPN

Manager

Automatically discovers IPSec VPN services on the hub-spoke

and site-to-site networks and provides all-round monitoring and

diagnosis functions including service alarm status monitoring

service topology performance monitoring service diagnosis

and historical tunnel information display

eSight Secure Center Provides unified security services management functions for the

entire network including Huawei firewalls Unified Threat

Management (UTM) and Access Routers (AR)

Provides policy redundancy analysis risk analysis policy

matching analysis and comprehensive analysis for USG series

firewalls to provide basis for policy optimization

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9

Component Description

eSight DC nCenter Monitors network resources (including physical servers VMs

vSwitches and TOR switches) displays the topology of virtual

resources and physical devices and dynamically adjusts

physical network profiles based on VM changes

22 Competition Analysis

For detailed information about comparison between Huawei eSight and HP (H3C) iMC see

Huawei eSight vs HP(H3C) iMC Mapping

For detailed information about comparison between Huawei eSight and Cisco product see

Huawei eSight vs Cisco Mapping

Huawei Enterprise Network eSight Channel Sales Guide 3 Selling Points and Sales Strategy

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10

3 Selling Points and Sales Strategy

31 Selling Points

311 Key Message

One Management Unified wired and wireless network management

Multi-vendor device management

Unified network and security device management

One Policy Rule-based policy management and 5W1H-based access control (5W1H indicates user

identity terminal type resource type access time access location and access mode)

Rich security policies that enhance terminal security

Full guest access lifecycle solution

Easy to Use Visualized management

Easy troubleshooting

User-friendly Graphical User Interface (GUI)

312 Recommended Components and Scenarios

Component Scenario

eSight

compactstandardprofessional

eSight Smart Reporter

Customer focus basic monitoring alarm performance

configuration file and report management

eSight SLA Manager Customer focus latency packet loss rate and jitter

Devices must support the NQA feature

Huawei Enterprise Network eSight Channel Sales Guide 3 Selling Points and Sales Strategy

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11

Component Scenario

eSight NTA Manager Customer focus traffic distribution and bandwidth usage

Devices must support the NetFlow NetStream and sFlow

features

eSight LogCenter Customer focus NAT source tracing online behavior

analysis and network security

eSight WLAN Manager Customer focus unified wired and wireless network

management wireless positioning spectrum analysis and

WIDS management

eSight MPLS VPN Manager

eSight MPLS Tunnel Manager

Customer focus MPLS VPN management

eSight IPSec VPN Manager Customer focus IPSec VPN management

eSight Secure Center Customer focus Analysis and suggestions on

configuration and optimization of security policies

eSight DC nCenter Customer focus unified management of physical and

virtual resources and dynamical adjustment of network

policies upon VM changes

32 Sales Policy and Restriction

321 Sales Policy and Restriction

1 Huawei eSight and Policy Center are two independent products and they can be

configured on the same or different servers Users can log in to Huawei eSight and

Policy Center simultaneously For details see Huawei eSight Configuration of Software

and Hardware

2 The following components of Huawei eSight do not support HA and the Linux operating

system LogCenter Manager Secure Center and Network Traffic Analyzer

3 Huawei servers are recommended for eSight If customers purchase servers from other

vendors they must read Huawei eSight Configuration of Software and Hardware

carefully to determine the server models

322 Upgrade Scenarios

eSight provides upgrade services through warranty and maintenance The details are as

follows

In China

minus By default Huawei provides three-month support services for eSight software from

the date of shipment

minus If customers purchase warranty and maintenance Huawei provides upgrade versions

including the C version R version and patches If customers need to upgrade

services for more than one year they can place an order independently

Huawei Enterprise Network eSight Channel Sales Guide 3 Selling Points and Sales Strategy

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12

Service Type Service Item Hi-Care Application Software Support

Hi-Care Application Software

Upgrade Support

Gold Gold+

Remote

support

Help Desk 7 x 24 service 7 x 24 service

Remote troubleshooting 7 x 24 x 30 Min 7 x 24 x 30 Min

Online technical support Yes Yes

Software

support

Software upgrade service

for patch and minor

versions

Yes Yes

Software upgrade service

for major versions No Yes

Active

support

Health check No 4year

Service plan and report No Yes

Outside of China

minus Hi-Care Application Software Support provides C version upgrade and patches

minus Hi-Care Application Software Upgrade Support provides R version upgrade

minus By default Huawei provides one-year support services for eSight software If

customers need to upgrade services for more than one year they can place an order

independently

minus The warranty and maintenance fee is calculated each year starting from 90 days after

the date of shipment

Offering Service Type

Service Item Hi-Care Application Software Support

Hi-Care Application Software Upgrade Support

Application

software

maintenance

support

Remote

support

Help Desk 7 x 24 service 7 x 24 service

Remote troubleshooting 7 x 24 service 7 x 24 service

Online technical support Yes Yes

Software

support

Software upgrade service

for patch and minor

versions

Yes Yes

Software upgrade service

for major versions No Yes

Huawei Enterprise Network eSight Channel Sales Guide 3 Selling Points and Sales Strategy

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13

33 Product Certification

Software Server RoHS

Software Server CE-SDoc

eSight Enterprise Operation And Maintenance System CE-SDoc

eSight Enterprise Operation And Maintenance System RoHS

Huawei Enterprise Network eSight Channel Sales Guide 4 eSight Sales and Quotation Modes

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14

4 eSight Sales and Quotation Modes

41 eSight Quotation Mode The eSight quotation mode matches the enterprise network mode with various editions

meeting different enterprise requirements eSight service management components are

configured on the eSight platform with a management device license More service

components with licenses can be added

The eSight license follows the scale and incremental design of the industry eSight

licenses are packed for sale

42 Product License Architecture

For details about quotation items see Huawei eSight Full Ordering Guide

Huawei Enterprise Network eSight Channel Sales Guide 5 Document and Help Channels

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15

5 Document and Help Channels

51 Documents

eSight product documents are available at

httpsupporthuaweicomenterpriseproductsupportpid=6725036ampidAbsPath=7919710|985

6717|7923123|9858904|6725036

Huawei provides detailed documents and smooth help channels for agents For more

information visit

httpenterprisehuaweicomilinkenenterprisepartnerspartners-zonechannel-data-toolprod

ucts-infonetwork-infrastructureesightindexhtm

Huawei Enterprise Network eSight Channel Sales Guide 5 Document and Help Channels

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16

Copyrightcopy2013 Huawei Technologies Co Ltd All Rights Reserved

The information contained in this document is for reference purpose only and is subject to

change or withdrawal according to specific customer requirements and conditions

Huawei Enterprise Network eSight Channel Sales Guide Contents

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ii

Contents

1 eSight Overall Sales Strategy 1

12 Product Changes 1

121 Features Supported in V2R3C10 1

122 Features Supported in V2R3C01 2

123 Features Supported in V2R3C00 3

13 Sales Scenarios 3

131 eSight Integrated User and Network Management Solution for Campus Networks 3

132 eSight Visible Management Solution for Enterprise Branch Networks 4

133 eSight Automatic Management Solution for Data Center Networks 4

14 Market Opportunities 5

141 Third-Party Device Management Capability of eSight Help Win Network Expansion and Migration Projects 5

142 Hierarchical Network Management Is Recommended When an Enterprise Has a Headquarters and Many Branches

5

143 Customers Focus on Network Quality Monitoring (Latency Packet Loss Rate and Jitter) and Traffic Monitoring 5

144 Customers Focus on NAT Source Tracing Online Behavior Analysis and Network Security 6

145 Customers Focus on Network Reliability 6

2 eSight Portfolio 7

21 eSight Component Overview 7

22 Competition Analysis 9

3 Selling Points and Sales Strategy 10

31 Selling Points 10

311 Key Message 10

312 Recommended Components and Scenarios 10

32 Sales Policy and Restriction 11

321 Sales Policy and Restriction 11

322 Upgrade Scenarios 11

33 Product Certification 13

4 eSight Sales and Quotation Modes 14

41 eSight Quotation Mode 14

42 Product License Architecture 14

5 Document and Help Channels 15

Huawei Enterprise Network eSight Channel Sales Guide Contents

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Copyright copy Huawei Technologies Co Ltd

iii

51 Documents 15

Huawei Enterprise Network eSight Channel Sales Guide 1 eSight Overall Sales Strategy

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1

1 eSight Overall Sales Strategy

A network management system (NMS) plays an important role in network operation and

maintenance (OampM) An NMS can provide visible management simplify OampM help

administrators quickly locate faults and provide data support for decision-making of top

executives eSight is a unified network management platform for enterprise networks and has

been widely used in government education medicine and large enterprises

The overall sales strategies for eSight are as follows

1 Integrated with a solution to ensure future network expansion Recommend eSight

when Huawei devices are used on a network for the first time

2 Trial use before promotion Recommend customers to use eSight for a trial Report

information about customers who use eSight as a trial to the eSight support team and

then promote eSight to these customers

3 Project breakthrough Use the third-party device management capability of eSight to

make a breakthrough in projects with third-party devices on live networks Sale the

AppBase platform first Sale other eSight components after customers use Huawei

devices on their networks

4 Market seeking Find out eSights market opportunities based on customer management

requirements to promote sales of eSight components For details about application

scenarios of major components see section 312 Recommended Components and

Scenarios

12 Product Changes

121 Features Supported in V2R3C10

Component Description

eSight AppBase

(enhanced)

VLAN service management management of VLANs on the

entire network VLAN-based device management VLAN

topology and batch VLAN deployment

Configuration file Sends notifications through emails after

detecting configuration changes

Huawei Enterprise Network eSight Channel Sales Guide 1 eSight Overall Sales Strategy

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2

Component Description

Network Traffic

Analyzer

(enhanced)

Traffic threshold alarm Sets traffic threshold values for

applications and hosts When the number of times that the

monitored value exceeds the threshold values within a specified

time reaches the preset value eSight sends alarm notifications

through email

Application traffic analysis Works with the service awareness

(SA) function of an AR V2R5 to analyze some application traffic

such as QQ and BT

WLAN Manager

(enhanced)

Power consumption management power conservation policies

based on APs radios and SSIDs

WIDS enhanced detection and display of attack sources

detection of the AP number and attack behavior matching attack

prevention and denial of unauthorized clients

MPLS VPN

Manager

(enhanced)

VPN management on third-party devices (H3C devices MSR

series S5800 and S5500 Cisco devices Cisco Catalyst 6500

series switches Cisco Catalyst 3500 series switches Cisco

Catalyst 4500 series switches Cisco 7600 series routers and

Cisco 7000 series routers)

GUI for MPLS VPN service configuration

IPSec VPN

Manager

(enhanced)

Automatic discovery and graphic display of IPSec VPN service

Service-based quick diagnosis

Supported devices S9300 and S9700 switches NE16 AR1200

AR2200 AR3200 AR150 AR200 AR500 Eudemon USG and

SVN

Restricted sales canceled

Secure Center

(enhanced)

Intelligent security policy analysis Analyzes redundant policies

and policies with high risks and a high matching rate This

function is designed for firewalls

122 Features Supported in V2R3C01

Component Description

LogCenter Manages a large number of logs on the entire

network The logs can be system binary

DataFlow and NetFlow logs

Supports NAT source tracing and collects

2400000 session logs and 105000 system logs

per second

Secure Center Provides security policies for firewalls and

UTMs

Huawei Enterprise Network eSight Channel Sales Guide 1 eSight Overall Sales Strategy

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3

Component Description

WLAN Manager Provides the wireless positioning function to

locate clients unauthorized devices and

interference sources in real time This provides

basic data for product promotion rescue and

network maintenance

123 Features Supported in V2R3C00

Component Description

DC nCenter Unified physical and virtual resource management

Integrated physical and virtual topology

Virtual awareness and automatic policy migration on the network

side to ensure service continuity

Dual Server Uses risk and disaster recovery protection to ensure service

continuity and improve system reliability

Uses the Veritas software to perform software volume

management data replication and heartbeat management

Supports the Linux operating system and Oracle database

SLA Manager Provides real-time monitoring on the network to ensure Quality

of Service (QoS) for key services

Uses unified key indicators and graphic display of statistics to

provide basis for network quality monitoring and optimization

MPLS Tunnel

Manager

Automatically discovers deployed tunnels (MPLS TE and LDP

tunnels) edges out complex networking modes and reduces

management difficulties

Dynamically displays tunnel status changes and prevents tunnel

faults

13 Sales Scenarios

131 eSight Integrated User and Network Management Solution for Campus Networks

Solution Highlights minus Wired and wireless integration Provides an open platform and manages IP devices

of third-party vendors such as Cisco and HP It implements unified management of IP

and IT devices such as switches WLAN devices and firewalls on campus networks

minus Unified policy management Provides unified policy management on the entire

network to implement multi-layer control on access terminals users and networks

minus Visible network quality Displays statistics on latency packet loss rate and jitter

and traffic distribution and trend on the GUI This helps detect potential network risks

in advance to protect key services of enterprises

Huawei Enterprise Network eSight Channel Sales Guide 1 eSight Overall Sales Strategy

Issue 32 (2013-11-20) Huawei Proprietary and Confidential

Copyright copy Huawei Technologies Co Ltd

4

Recommended Components

eSight standardeSight professional WLAN Manager Network Traffic Analyzer

LogCenter Secure Center SLA Manager and Policy Center

132 eSight Visible Management Solution for Enterprise Branch Networks

Solution Highlights

Visible devices Manages switches routers and printers in a visible manner and presents

real-time network problems

Visible traffic Manages branch traffic in a refined manner eSight can display Top N

application traffic and host traffic which displays real-time traffic data detects

exceptions and provides basis for network planning

Visible quality Evaluates SLA services and provides Network Quality Analysis (NQA)

counters to evaluate latency packet loss rate and jitter of network data packets This

helps locate network problems and ensure branch office experience

Visible service Provides visible management of the MPLS VPN services and provides

the one-click fault diagnosis function of services devices and interfaces This reduces

the requirements on enterprise operation and maintenance (OampM)

Visible security trend Provides distributed log management and one-stop log audit to

view historical network status and reproduce security events

Recommended Components

eSight standardeSight professional SLA Manager Network Traffic Analyzer MPLS

VPN Manager IPSec VPN Manager MPLS Tunnel Manager LogCenter and Secure

Center

133 eSight Automatic Management Solution for Data Center Networks

Solution Highlights

Visible Manages physical and virtual resources and displays network traffic distribution

and network quality (latency packet loss rate and jitter) in a visible manner

Automatic Migrates data center networks automatically and supports CE switches and

X7 switches

Recommended Components

eSight professional SLA Manager Network Traffic Analyzer and DC nCenter

Huawei Enterprise Network eSight Channel Sales Guide 1 eSight Overall Sales Strategy

Issue 32 (2013-11-20) Huawei Proprietary and Confidential

Copyright copy Huawei Technologies Co Ltd

5

14 Market Opportunities

141 Third-Party Device Management Capability of eSight Help Win Network Expansion and Migration Projects

Background Some devices on a live network are from other vendors and are managed by a third-party

NMS A unified NMS is required to implement unified management of all devices on the

network

Solution and Customer Benefit eSight can manage devices from more than 30 vendors

eSight can provide basic device management capabilities for new devices within a month

since the devices support the SNMPTelnet protocol The basic device management

capability includes management on basic device information such as manufacturer

device type device version interface information performance and panel link

discovery universal alarms IP addresses and configuration files

142 Hierarchical Network Management Is Recommended When an Enterprise Has a Headquarters and Many Branches

Background OampM personnel in the branches want to manage devices in the branches independently

The headquarters NMS only monitors the branch status There are more than 5000

network elements (NEs) on the network

Solution and Customer Benefit Use hierarchical network management by deploying one eSight professional edition in

the headquarters and one eSight standard edition in each branch

The eSight systems in the headquarters and branches are physically isolated The

headquarters eSight can know network status of branches while the branch eSight can

manage devices in each branch independently

143 Customers Focus on Network Quality Monitoring (Latency Packet Loss Rate and Jitter) and Traffic Monitoring

Background Enterprises require that the networks leased from carriers of high quality

Enterprises want to monitor network traffic to provide guarantee for key applications

Enterprises want to obtain statistics on latency packet loss rate and jitter through ping

operations

Huawei Enterprise Network eSight Channel Sales Guide 1 eSight Overall Sales Strategy

Issue 32 (2013-11-20) Huawei Proprietary and Confidential

Copyright copy Huawei Technologies Co Ltd

6

Solution and Customer Benefit eSight provides the SLA Manager and NTA components to meet these requirements

SLA Manager must work with the NQA feature of devices while NTA must work with

the NetSteam feature

144 Customers Focus on NAT Source Tracing Online Behavior Analysis and Network Security

Background NAT is required at enterprise egress to meet conformity audit requirements

Enterprises use Huawei USG or ASG products to provide user behavior management

Customers want a product that can manage gateway security policies in a unified manner

evaluate policy rationality and give security suggestions

Solution and Customer Benefit eSight provides the LogCenter and Secure Center components to meet these

requirements

145 Customers Focus on Network Reliability

Background Customers require that when one NMS in an area powers off the other NMS can take

over to monitor the network

Customers require that when one NMS in an area becomes faulty the other NMS can

take over to monitor and manage the network

Customers have sufficient budget

Solution and Customer Benefit eSight can be used with the Veritas software to provide dual server (with Linux operating

system) backup meeting customers reliability requirements

Huawei Enterprise Network eSight Channel Sales Guide 2 eSight Portfolio

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Copyright copy Huawei Technologies Co Ltd

7

2 eSight Portfolio

21 eSight Component Overview

eSight provides a unified OampM platform and a wide variety of components for enterprise

users catering for differentiated OampM demands

For detailed description about eSight see Huawei eSight Full Product Datasheet

Component Description

eSight Unified Network

Management Platform

Provides compact standard and professional editions for

enterprise users

In addition to unified management of devices from various

vendors topology management fault management performance

management smart configuration tool configuration file

management and Simple Network Management Protocol

(SNMP) northbound interface the eSight Unified Network

Management Platform allows users to customize third-party

devices helping establish a network management system

customized to their specific needs

eSight Smart Reporter Provides preset report templates to meet requirements in most

management scenarios

Provides a professional report design tool for users to customize

statistics reports

eSight SLA Manager Integrates with devices Network Quality Analysis (NQA)

function to diagnose and measure link performance between

network devices 24x7 and displays Quality of Service (QoS)

statistics

Administrators can set the QoS threshold eSight notifies

administrators remotely when QoS reaches the threshold

Administrators can use the quick diagnosis function to monitor

link performance in real time and diagnose faults which

improves management efficiency

Huawei Enterprise Network eSight Channel Sales Guide 2 eSight Portfolio

Issue 32 (2013-11-20) Huawei Proprietary and Confidential

Copyright copy Huawei Technologies Co Ltd

8

Component Description

eSight Network Traffic

Analyzer

Collects router and Layer 3 switch traffic analyzes network

traffic based on NetFlow NetStream and sFlow protocols and

allows users to customize reports This helps network

administrators monitor traffic and bandwidth usage and detect

network bottlenecks in a timely manner providing evidence for

network planning and fault diagnosis

eSight LogCenter

Manager

Provides a platform for collecting storing and auditing multiple

types of large-scale logs in a unified manner

Manages logs from Huawei and other vendors devices

Provides industrial leading NAT tracing and security events

analysis functions

eSight WLAN Manager Provides integrated management of wired and wireless

networks

Supports wizard configuration to improve deployment

efficiency of wireless services

Displays information about WLAN network quality

interference sources wireless intrusion and access terminals

Supports one-click diagnosis interference source locating

access terminal locating and spectrum analysis at the terminal

side and network side to implement highly-efficient

troubleshooting

eSight MPLS VPN

Manager

Integrates scattered VPN information into visible management

objects and displays the information using figures and graphs

Provides End-to-End (E2E) service deployment and hierarchical

fault diagnosis capabilities Administrators can easily deploy

monitor and diagnose VPN services to provide quality and

reliability guarantee for key services

eSight MPLS Tunnel

Manager

Automatically discovers Multiprotocol Label Switching

(MPLS) Traffic Engineering (TE) and Label Distribution

Protocol (LDP) tunnels that have been deployed on the network

monitors tunnels in real time dynamically displays tunnel

running status and monitors active-standby switchover and

bypasses

eSight IPSec VPN

Manager

Automatically discovers IPSec VPN services on the hub-spoke

and site-to-site networks and provides all-round monitoring and

diagnosis functions including service alarm status monitoring

service topology performance monitoring service diagnosis

and historical tunnel information display

eSight Secure Center Provides unified security services management functions for the

entire network including Huawei firewalls Unified Threat

Management (UTM) and Access Routers (AR)

Provides policy redundancy analysis risk analysis policy

matching analysis and comprehensive analysis for USG series

firewalls to provide basis for policy optimization

Huawei Enterprise Network eSight Channel Sales Guide 2 eSight Portfolio

Issue 32 (2013-11-20) Huawei Proprietary and Confidential

Copyright copy Huawei Technologies Co Ltd

9

Component Description

eSight DC nCenter Monitors network resources (including physical servers VMs

vSwitches and TOR switches) displays the topology of virtual

resources and physical devices and dynamically adjusts

physical network profiles based on VM changes

22 Competition Analysis

For detailed information about comparison between Huawei eSight and HP (H3C) iMC see

Huawei eSight vs HP(H3C) iMC Mapping

For detailed information about comparison between Huawei eSight and Cisco product see

Huawei eSight vs Cisco Mapping

Huawei Enterprise Network eSight Channel Sales Guide 3 Selling Points and Sales Strategy

Issue 32 (2013-11-20) Huawei Proprietary and Confidential

Copyright copy Huawei Technologies Co Ltd

10

3 Selling Points and Sales Strategy

31 Selling Points

311 Key Message

One Management Unified wired and wireless network management

Multi-vendor device management

Unified network and security device management

One Policy Rule-based policy management and 5W1H-based access control (5W1H indicates user

identity terminal type resource type access time access location and access mode)

Rich security policies that enhance terminal security

Full guest access lifecycle solution

Easy to Use Visualized management

Easy troubleshooting

User-friendly Graphical User Interface (GUI)

312 Recommended Components and Scenarios

Component Scenario

eSight

compactstandardprofessional

eSight Smart Reporter

Customer focus basic monitoring alarm performance

configuration file and report management

eSight SLA Manager Customer focus latency packet loss rate and jitter

Devices must support the NQA feature

Huawei Enterprise Network eSight Channel Sales Guide 3 Selling Points and Sales Strategy

Issue 32 (2013-11-20) Huawei Proprietary and Confidential

Copyright copy Huawei Technologies Co Ltd

11

Component Scenario

eSight NTA Manager Customer focus traffic distribution and bandwidth usage

Devices must support the NetFlow NetStream and sFlow

features

eSight LogCenter Customer focus NAT source tracing online behavior

analysis and network security

eSight WLAN Manager Customer focus unified wired and wireless network

management wireless positioning spectrum analysis and

WIDS management

eSight MPLS VPN Manager

eSight MPLS Tunnel Manager

Customer focus MPLS VPN management

eSight IPSec VPN Manager Customer focus IPSec VPN management

eSight Secure Center Customer focus Analysis and suggestions on

configuration and optimization of security policies

eSight DC nCenter Customer focus unified management of physical and

virtual resources and dynamical adjustment of network

policies upon VM changes

32 Sales Policy and Restriction

321 Sales Policy and Restriction

1 Huawei eSight and Policy Center are two independent products and they can be

configured on the same or different servers Users can log in to Huawei eSight and

Policy Center simultaneously For details see Huawei eSight Configuration of Software

and Hardware

2 The following components of Huawei eSight do not support HA and the Linux operating

system LogCenter Manager Secure Center and Network Traffic Analyzer

3 Huawei servers are recommended for eSight If customers purchase servers from other

vendors they must read Huawei eSight Configuration of Software and Hardware

carefully to determine the server models

322 Upgrade Scenarios

eSight provides upgrade services through warranty and maintenance The details are as

follows

In China

minus By default Huawei provides three-month support services for eSight software from

the date of shipment

minus If customers purchase warranty and maintenance Huawei provides upgrade versions

including the C version R version and patches If customers need to upgrade

services for more than one year they can place an order independently

Huawei Enterprise Network eSight Channel Sales Guide 3 Selling Points and Sales Strategy

Issue 32 (2013-11-20) Huawei Proprietary and Confidential

Copyright copy Huawei Technologies Co Ltd

12

Service Type Service Item Hi-Care Application Software Support

Hi-Care Application Software

Upgrade Support

Gold Gold+

Remote

support

Help Desk 7 x 24 service 7 x 24 service

Remote troubleshooting 7 x 24 x 30 Min 7 x 24 x 30 Min

Online technical support Yes Yes

Software

support

Software upgrade service

for patch and minor

versions

Yes Yes

Software upgrade service

for major versions No Yes

Active

support

Health check No 4year

Service plan and report No Yes

Outside of China

minus Hi-Care Application Software Support provides C version upgrade and patches

minus Hi-Care Application Software Upgrade Support provides R version upgrade

minus By default Huawei provides one-year support services for eSight software If

customers need to upgrade services for more than one year they can place an order

independently

minus The warranty and maintenance fee is calculated each year starting from 90 days after

the date of shipment

Offering Service Type

Service Item Hi-Care Application Software Support

Hi-Care Application Software Upgrade Support

Application

software

maintenance

support

Remote

support

Help Desk 7 x 24 service 7 x 24 service

Remote troubleshooting 7 x 24 service 7 x 24 service

Online technical support Yes Yes

Software

support

Software upgrade service

for patch and minor

versions

Yes Yes

Software upgrade service

for major versions No Yes

Huawei Enterprise Network eSight Channel Sales Guide 3 Selling Points and Sales Strategy

Issue 32 (2013-11-20) Huawei Proprietary and Confidential

Copyright copy Huawei Technologies Co Ltd

13

33 Product Certification

Software Server RoHS

Software Server CE-SDoc

eSight Enterprise Operation And Maintenance System CE-SDoc

eSight Enterprise Operation And Maintenance System RoHS

Huawei Enterprise Network eSight Channel Sales Guide 4 eSight Sales and Quotation Modes

Issue 32 (2013-11-20) Huawei Proprietary and Confidential

Copyright copy Huawei Technologies Co Ltd

14

4 eSight Sales and Quotation Modes

41 eSight Quotation Mode The eSight quotation mode matches the enterprise network mode with various editions

meeting different enterprise requirements eSight service management components are

configured on the eSight platform with a management device license More service

components with licenses can be added

The eSight license follows the scale and incremental design of the industry eSight

licenses are packed for sale

42 Product License Architecture

For details about quotation items see Huawei eSight Full Ordering Guide

Huawei Enterprise Network eSight Channel Sales Guide 5 Document and Help Channels

Issue 32 (2013-11-20) Huawei Proprietary and Confidential

Copyright copy Huawei Technologies Co Ltd

15

5 Document and Help Channels

51 Documents

eSight product documents are available at

httpsupporthuaweicomenterpriseproductsupportpid=6725036ampidAbsPath=7919710|985

6717|7923123|9858904|6725036

Huawei provides detailed documents and smooth help channels for agents For more

information visit

httpenterprisehuaweicomilinkenenterprisepartnerspartners-zonechannel-data-toolprod

ucts-infonetwork-infrastructureesightindexhtm

Huawei Enterprise Network eSight Channel Sales Guide 5 Document and Help Channels

Issue 32 (2013-11-20) Huawei Proprietary and Confidential

Copyright copy Huawei Technologies Co Ltd

16

Copyrightcopy2013 Huawei Technologies Co Ltd All Rights Reserved

The information contained in this document is for reference purpose only and is subject to

change or withdrawal according to specific customer requirements and conditions

Huawei Enterprise Network eSight Channel Sales Guide Contents

Issue 32 (2013-11-20) Huawei Proprietary and Confidential

Copyright copy Huawei Technologies Co Ltd

iii

51 Documents 15

Huawei Enterprise Network eSight Channel Sales Guide 1 eSight Overall Sales Strategy

Issue 32 (2013-11-20) Huawei Proprietary and Confidential

Copyright copy Huawei Technologies Co Ltd

1

1 eSight Overall Sales Strategy

A network management system (NMS) plays an important role in network operation and

maintenance (OampM) An NMS can provide visible management simplify OampM help

administrators quickly locate faults and provide data support for decision-making of top

executives eSight is a unified network management platform for enterprise networks and has

been widely used in government education medicine and large enterprises

The overall sales strategies for eSight are as follows

1 Integrated with a solution to ensure future network expansion Recommend eSight

when Huawei devices are used on a network for the first time

2 Trial use before promotion Recommend customers to use eSight for a trial Report

information about customers who use eSight as a trial to the eSight support team and

then promote eSight to these customers

3 Project breakthrough Use the third-party device management capability of eSight to

make a breakthrough in projects with third-party devices on live networks Sale the

AppBase platform first Sale other eSight components after customers use Huawei

devices on their networks

4 Market seeking Find out eSights market opportunities based on customer management

requirements to promote sales of eSight components For details about application

scenarios of major components see section 312 Recommended Components and

Scenarios

12 Product Changes

121 Features Supported in V2R3C10

Component Description

eSight AppBase

(enhanced)

VLAN service management management of VLANs on the

entire network VLAN-based device management VLAN

topology and batch VLAN deployment

Configuration file Sends notifications through emails after

detecting configuration changes

Huawei Enterprise Network eSight Channel Sales Guide 1 eSight Overall Sales Strategy

Issue 32 (2013-11-20) Huawei Proprietary and Confidential

Copyright copy Huawei Technologies Co Ltd

2

Component Description

Network Traffic

Analyzer

(enhanced)

Traffic threshold alarm Sets traffic threshold values for

applications and hosts When the number of times that the

monitored value exceeds the threshold values within a specified

time reaches the preset value eSight sends alarm notifications

through email

Application traffic analysis Works with the service awareness

(SA) function of an AR V2R5 to analyze some application traffic

such as QQ and BT

WLAN Manager

(enhanced)

Power consumption management power conservation policies

based on APs radios and SSIDs

WIDS enhanced detection and display of attack sources

detection of the AP number and attack behavior matching attack

prevention and denial of unauthorized clients

MPLS VPN

Manager

(enhanced)

VPN management on third-party devices (H3C devices MSR

series S5800 and S5500 Cisco devices Cisco Catalyst 6500

series switches Cisco Catalyst 3500 series switches Cisco

Catalyst 4500 series switches Cisco 7600 series routers and

Cisco 7000 series routers)

GUI for MPLS VPN service configuration

IPSec VPN

Manager

(enhanced)

Automatic discovery and graphic display of IPSec VPN service

Service-based quick diagnosis

Supported devices S9300 and S9700 switches NE16 AR1200

AR2200 AR3200 AR150 AR200 AR500 Eudemon USG and

SVN

Restricted sales canceled

Secure Center

(enhanced)

Intelligent security policy analysis Analyzes redundant policies

and policies with high risks and a high matching rate This

function is designed for firewalls

122 Features Supported in V2R3C01

Component Description

LogCenter Manages a large number of logs on the entire

network The logs can be system binary

DataFlow and NetFlow logs

Supports NAT source tracing and collects

2400000 session logs and 105000 system logs

per second

Secure Center Provides security policies for firewalls and

UTMs

Huawei Enterprise Network eSight Channel Sales Guide 1 eSight Overall Sales Strategy

Issue 32 (2013-11-20) Huawei Proprietary and Confidential

Copyright copy Huawei Technologies Co Ltd

3

Component Description

WLAN Manager Provides the wireless positioning function to

locate clients unauthorized devices and

interference sources in real time This provides

basic data for product promotion rescue and

network maintenance

123 Features Supported in V2R3C00

Component Description

DC nCenter Unified physical and virtual resource management

Integrated physical and virtual topology

Virtual awareness and automatic policy migration on the network

side to ensure service continuity

Dual Server Uses risk and disaster recovery protection to ensure service

continuity and improve system reliability

Uses the Veritas software to perform software volume

management data replication and heartbeat management

Supports the Linux operating system and Oracle database

SLA Manager Provides real-time monitoring on the network to ensure Quality

of Service (QoS) for key services

Uses unified key indicators and graphic display of statistics to

provide basis for network quality monitoring and optimization

MPLS Tunnel

Manager

Automatically discovers deployed tunnels (MPLS TE and LDP

tunnels) edges out complex networking modes and reduces

management difficulties

Dynamically displays tunnel status changes and prevents tunnel

faults

13 Sales Scenarios

131 eSight Integrated User and Network Management Solution for Campus Networks

Solution Highlights minus Wired and wireless integration Provides an open platform and manages IP devices

of third-party vendors such as Cisco and HP It implements unified management of IP

and IT devices such as switches WLAN devices and firewalls on campus networks

minus Unified policy management Provides unified policy management on the entire

network to implement multi-layer control on access terminals users and networks

minus Visible network quality Displays statistics on latency packet loss rate and jitter

and traffic distribution and trend on the GUI This helps detect potential network risks

in advance to protect key services of enterprises

Huawei Enterprise Network eSight Channel Sales Guide 1 eSight Overall Sales Strategy

Issue 32 (2013-11-20) Huawei Proprietary and Confidential

Copyright copy Huawei Technologies Co Ltd

4

Recommended Components

eSight standardeSight professional WLAN Manager Network Traffic Analyzer

LogCenter Secure Center SLA Manager and Policy Center

132 eSight Visible Management Solution for Enterprise Branch Networks

Solution Highlights

Visible devices Manages switches routers and printers in a visible manner and presents

real-time network problems

Visible traffic Manages branch traffic in a refined manner eSight can display Top N

application traffic and host traffic which displays real-time traffic data detects

exceptions and provides basis for network planning

Visible quality Evaluates SLA services and provides Network Quality Analysis (NQA)

counters to evaluate latency packet loss rate and jitter of network data packets This

helps locate network problems and ensure branch office experience

Visible service Provides visible management of the MPLS VPN services and provides

the one-click fault diagnosis function of services devices and interfaces This reduces

the requirements on enterprise operation and maintenance (OampM)

Visible security trend Provides distributed log management and one-stop log audit to

view historical network status and reproduce security events

Recommended Components

eSight standardeSight professional SLA Manager Network Traffic Analyzer MPLS

VPN Manager IPSec VPN Manager MPLS Tunnel Manager LogCenter and Secure

Center

133 eSight Automatic Management Solution for Data Center Networks

Solution Highlights

Visible Manages physical and virtual resources and displays network traffic distribution

and network quality (latency packet loss rate and jitter) in a visible manner

Automatic Migrates data center networks automatically and supports CE switches and

X7 switches

Recommended Components

eSight professional SLA Manager Network Traffic Analyzer and DC nCenter

Huawei Enterprise Network eSight Channel Sales Guide 1 eSight Overall Sales Strategy

Issue 32 (2013-11-20) Huawei Proprietary and Confidential

Copyright copy Huawei Technologies Co Ltd

5

14 Market Opportunities

141 Third-Party Device Management Capability of eSight Help Win Network Expansion and Migration Projects

Background Some devices on a live network are from other vendors and are managed by a third-party

NMS A unified NMS is required to implement unified management of all devices on the

network

Solution and Customer Benefit eSight can manage devices from more than 30 vendors

eSight can provide basic device management capabilities for new devices within a month

since the devices support the SNMPTelnet protocol The basic device management

capability includes management on basic device information such as manufacturer

device type device version interface information performance and panel link

discovery universal alarms IP addresses and configuration files

142 Hierarchical Network Management Is Recommended When an Enterprise Has a Headquarters and Many Branches

Background OampM personnel in the branches want to manage devices in the branches independently

The headquarters NMS only monitors the branch status There are more than 5000

network elements (NEs) on the network

Solution and Customer Benefit Use hierarchical network management by deploying one eSight professional edition in

the headquarters and one eSight standard edition in each branch

The eSight systems in the headquarters and branches are physically isolated The

headquarters eSight can know network status of branches while the branch eSight can

manage devices in each branch independently

143 Customers Focus on Network Quality Monitoring (Latency Packet Loss Rate and Jitter) and Traffic Monitoring

Background Enterprises require that the networks leased from carriers of high quality

Enterprises want to monitor network traffic to provide guarantee for key applications

Enterprises want to obtain statistics on latency packet loss rate and jitter through ping

operations

Huawei Enterprise Network eSight Channel Sales Guide 1 eSight Overall Sales Strategy

Issue 32 (2013-11-20) Huawei Proprietary and Confidential

Copyright copy Huawei Technologies Co Ltd

6

Solution and Customer Benefit eSight provides the SLA Manager and NTA components to meet these requirements

SLA Manager must work with the NQA feature of devices while NTA must work with

the NetSteam feature

144 Customers Focus on NAT Source Tracing Online Behavior Analysis and Network Security

Background NAT is required at enterprise egress to meet conformity audit requirements

Enterprises use Huawei USG or ASG products to provide user behavior management

Customers want a product that can manage gateway security policies in a unified manner

evaluate policy rationality and give security suggestions

Solution and Customer Benefit eSight provides the LogCenter and Secure Center components to meet these

requirements

145 Customers Focus on Network Reliability

Background Customers require that when one NMS in an area powers off the other NMS can take

over to monitor the network

Customers require that when one NMS in an area becomes faulty the other NMS can

take over to monitor and manage the network

Customers have sufficient budget

Solution and Customer Benefit eSight can be used with the Veritas software to provide dual server (with Linux operating

system) backup meeting customers reliability requirements

Huawei Enterprise Network eSight Channel Sales Guide 2 eSight Portfolio

Issue 32 (2013-11-20) Huawei Proprietary and Confidential

Copyright copy Huawei Technologies Co Ltd

7

2 eSight Portfolio

21 eSight Component Overview

eSight provides a unified OampM platform and a wide variety of components for enterprise

users catering for differentiated OampM demands

For detailed description about eSight see Huawei eSight Full Product Datasheet

Component Description

eSight Unified Network

Management Platform

Provides compact standard and professional editions for

enterprise users

In addition to unified management of devices from various

vendors topology management fault management performance

management smart configuration tool configuration file

management and Simple Network Management Protocol

(SNMP) northbound interface the eSight Unified Network

Management Platform allows users to customize third-party

devices helping establish a network management system

customized to their specific needs

eSight Smart Reporter Provides preset report templates to meet requirements in most

management scenarios

Provides a professional report design tool for users to customize

statistics reports

eSight SLA Manager Integrates with devices Network Quality Analysis (NQA)

function to diagnose and measure link performance between

network devices 24x7 and displays Quality of Service (QoS)

statistics

Administrators can set the QoS threshold eSight notifies

administrators remotely when QoS reaches the threshold

Administrators can use the quick diagnosis function to monitor

link performance in real time and diagnose faults which

improves management efficiency

Huawei Enterprise Network eSight Channel Sales Guide 2 eSight Portfolio

Issue 32 (2013-11-20) Huawei Proprietary and Confidential

Copyright copy Huawei Technologies Co Ltd

8

Component Description

eSight Network Traffic

Analyzer

Collects router and Layer 3 switch traffic analyzes network

traffic based on NetFlow NetStream and sFlow protocols and

allows users to customize reports This helps network

administrators monitor traffic and bandwidth usage and detect

network bottlenecks in a timely manner providing evidence for

network planning and fault diagnosis

eSight LogCenter

Manager

Provides a platform for collecting storing and auditing multiple

types of large-scale logs in a unified manner

Manages logs from Huawei and other vendors devices

Provides industrial leading NAT tracing and security events

analysis functions

eSight WLAN Manager Provides integrated management of wired and wireless

networks

Supports wizard configuration to improve deployment

efficiency of wireless services

Displays information about WLAN network quality

interference sources wireless intrusion and access terminals

Supports one-click diagnosis interference source locating

access terminal locating and spectrum analysis at the terminal

side and network side to implement highly-efficient

troubleshooting

eSight MPLS VPN

Manager

Integrates scattered VPN information into visible management

objects and displays the information using figures and graphs

Provides End-to-End (E2E) service deployment and hierarchical

fault diagnosis capabilities Administrators can easily deploy

monitor and diagnose VPN services to provide quality and

reliability guarantee for key services

eSight MPLS Tunnel

Manager

Automatically discovers Multiprotocol Label Switching

(MPLS) Traffic Engineering (TE) and Label Distribution

Protocol (LDP) tunnels that have been deployed on the network

monitors tunnels in real time dynamically displays tunnel

running status and monitors active-standby switchover and

bypasses

eSight IPSec VPN

Manager

Automatically discovers IPSec VPN services on the hub-spoke

and site-to-site networks and provides all-round monitoring and

diagnosis functions including service alarm status monitoring

service topology performance monitoring service diagnosis

and historical tunnel information display

eSight Secure Center Provides unified security services management functions for the

entire network including Huawei firewalls Unified Threat

Management (UTM) and Access Routers (AR)

Provides policy redundancy analysis risk analysis policy

matching analysis and comprehensive analysis for USG series

firewalls to provide basis for policy optimization

Huawei Enterprise Network eSight Channel Sales Guide 2 eSight Portfolio

Issue 32 (2013-11-20) Huawei Proprietary and Confidential

Copyright copy Huawei Technologies Co Ltd

9

Component Description

eSight DC nCenter Monitors network resources (including physical servers VMs

vSwitches and TOR switches) displays the topology of virtual

resources and physical devices and dynamically adjusts

physical network profiles based on VM changes

22 Competition Analysis

For detailed information about comparison between Huawei eSight and HP (H3C) iMC see

Huawei eSight vs HP(H3C) iMC Mapping

For detailed information about comparison between Huawei eSight and Cisco product see

Huawei eSight vs Cisco Mapping

Huawei Enterprise Network eSight Channel Sales Guide 3 Selling Points and Sales Strategy

Issue 32 (2013-11-20) Huawei Proprietary and Confidential

Copyright copy Huawei Technologies Co Ltd

10

3 Selling Points and Sales Strategy

31 Selling Points

311 Key Message

One Management Unified wired and wireless network management

Multi-vendor device management

Unified network and security device management

One Policy Rule-based policy management and 5W1H-based access control (5W1H indicates user

identity terminal type resource type access time access location and access mode)

Rich security policies that enhance terminal security

Full guest access lifecycle solution

Easy to Use Visualized management

Easy troubleshooting

User-friendly Graphical User Interface (GUI)

312 Recommended Components and Scenarios

Component Scenario

eSight

compactstandardprofessional

eSight Smart Reporter

Customer focus basic monitoring alarm performance

configuration file and report management

eSight SLA Manager Customer focus latency packet loss rate and jitter

Devices must support the NQA feature

Huawei Enterprise Network eSight Channel Sales Guide 3 Selling Points and Sales Strategy

Issue 32 (2013-11-20) Huawei Proprietary and Confidential

Copyright copy Huawei Technologies Co Ltd

11

Component Scenario

eSight NTA Manager Customer focus traffic distribution and bandwidth usage

Devices must support the NetFlow NetStream and sFlow

features

eSight LogCenter Customer focus NAT source tracing online behavior

analysis and network security

eSight WLAN Manager Customer focus unified wired and wireless network

management wireless positioning spectrum analysis and

WIDS management

eSight MPLS VPN Manager

eSight MPLS Tunnel Manager

Customer focus MPLS VPN management

eSight IPSec VPN Manager Customer focus IPSec VPN management

eSight Secure Center Customer focus Analysis and suggestions on

configuration and optimization of security policies

eSight DC nCenter Customer focus unified management of physical and

virtual resources and dynamical adjustment of network

policies upon VM changes

32 Sales Policy and Restriction

321 Sales Policy and Restriction

1 Huawei eSight and Policy Center are two independent products and they can be

configured on the same or different servers Users can log in to Huawei eSight and

Policy Center simultaneously For details see Huawei eSight Configuration of Software

and Hardware

2 The following components of Huawei eSight do not support HA and the Linux operating

system LogCenter Manager Secure Center and Network Traffic Analyzer

3 Huawei servers are recommended for eSight If customers purchase servers from other

vendors they must read Huawei eSight Configuration of Software and Hardware

carefully to determine the server models

322 Upgrade Scenarios

eSight provides upgrade services through warranty and maintenance The details are as

follows

In China

minus By default Huawei provides three-month support services for eSight software from

the date of shipment

minus If customers purchase warranty and maintenance Huawei provides upgrade versions

including the C version R version and patches If customers need to upgrade

services for more than one year they can place an order independently

Huawei Enterprise Network eSight Channel Sales Guide 3 Selling Points and Sales Strategy

Issue 32 (2013-11-20) Huawei Proprietary and Confidential

Copyright copy Huawei Technologies Co Ltd

12

Service Type Service Item Hi-Care Application Software Support

Hi-Care Application Software

Upgrade Support

Gold Gold+

Remote

support

Help Desk 7 x 24 service 7 x 24 service

Remote troubleshooting 7 x 24 x 30 Min 7 x 24 x 30 Min

Online technical support Yes Yes

Software

support

Software upgrade service

for patch and minor

versions

Yes Yes

Software upgrade service

for major versions No Yes

Active

support

Health check No 4year

Service plan and report No Yes

Outside of China

minus Hi-Care Application Software Support provides C version upgrade and patches

minus Hi-Care Application Software Upgrade Support provides R version upgrade

minus By default Huawei provides one-year support services for eSight software If

customers need to upgrade services for more than one year they can place an order

independently

minus The warranty and maintenance fee is calculated each year starting from 90 days after

the date of shipment

Offering Service Type

Service Item Hi-Care Application Software Support

Hi-Care Application Software Upgrade Support

Application

software

maintenance

support

Remote

support

Help Desk 7 x 24 service 7 x 24 service

Remote troubleshooting 7 x 24 service 7 x 24 service

Online technical support Yes Yes

Software

support

Software upgrade service

for patch and minor

versions

Yes Yes

Software upgrade service

for major versions No Yes

Huawei Enterprise Network eSight Channel Sales Guide 3 Selling Points and Sales Strategy

Issue 32 (2013-11-20) Huawei Proprietary and Confidential

Copyright copy Huawei Technologies Co Ltd

13

33 Product Certification

Software Server RoHS

Software Server CE-SDoc

eSight Enterprise Operation And Maintenance System CE-SDoc

eSight Enterprise Operation And Maintenance System RoHS

Huawei Enterprise Network eSight Channel Sales Guide 4 eSight Sales and Quotation Modes

Issue 32 (2013-11-20) Huawei Proprietary and Confidential

Copyright copy Huawei Technologies Co Ltd

14

4 eSight Sales and Quotation Modes

41 eSight Quotation Mode The eSight quotation mode matches the enterprise network mode with various editions

meeting different enterprise requirements eSight service management components are

configured on the eSight platform with a management device license More service

components with licenses can be added

The eSight license follows the scale and incremental design of the industry eSight

licenses are packed for sale

42 Product License Architecture

For details about quotation items see Huawei eSight Full Ordering Guide

Huawei Enterprise Network eSight Channel Sales Guide 5 Document and Help Channels

Issue 32 (2013-11-20) Huawei Proprietary and Confidential

Copyright copy Huawei Technologies Co Ltd

15

5 Document and Help Channels

51 Documents

eSight product documents are available at

httpsupporthuaweicomenterpriseproductsupportpid=6725036ampidAbsPath=7919710|985

6717|7923123|9858904|6725036

Huawei provides detailed documents and smooth help channels for agents For more

information visit

httpenterprisehuaweicomilinkenenterprisepartnerspartners-zonechannel-data-toolprod

ucts-infonetwork-infrastructureesightindexhtm

Huawei Enterprise Network eSight Channel Sales Guide 5 Document and Help Channels

Issue 32 (2013-11-20) Huawei Proprietary and Confidential

Copyright copy Huawei Technologies Co Ltd

16

Copyrightcopy2013 Huawei Technologies Co Ltd All Rights Reserved

The information contained in this document is for reference purpose only and is subject to

change or withdrawal according to specific customer requirements and conditions

Huawei Enterprise Network eSight Channel Sales Guide 1 eSight Overall Sales Strategy

Issue 32 (2013-11-20) Huawei Proprietary and Confidential

Copyright copy Huawei Technologies Co Ltd

1

1 eSight Overall Sales Strategy

A network management system (NMS) plays an important role in network operation and

maintenance (OampM) An NMS can provide visible management simplify OampM help

administrators quickly locate faults and provide data support for decision-making of top

executives eSight is a unified network management platform for enterprise networks and has

been widely used in government education medicine and large enterprises

The overall sales strategies for eSight are as follows

1 Integrated with a solution to ensure future network expansion Recommend eSight

when Huawei devices are used on a network for the first time

2 Trial use before promotion Recommend customers to use eSight for a trial Report

information about customers who use eSight as a trial to the eSight support team and

then promote eSight to these customers

3 Project breakthrough Use the third-party device management capability of eSight to

make a breakthrough in projects with third-party devices on live networks Sale the

AppBase platform first Sale other eSight components after customers use Huawei

devices on their networks

4 Market seeking Find out eSights market opportunities based on customer management

requirements to promote sales of eSight components For details about application

scenarios of major components see section 312 Recommended Components and

Scenarios

12 Product Changes

121 Features Supported in V2R3C10

Component Description

eSight AppBase

(enhanced)

VLAN service management management of VLANs on the

entire network VLAN-based device management VLAN

topology and batch VLAN deployment

Configuration file Sends notifications through emails after

detecting configuration changes

Huawei Enterprise Network eSight Channel Sales Guide 1 eSight Overall Sales Strategy

Issue 32 (2013-11-20) Huawei Proprietary and Confidential

Copyright copy Huawei Technologies Co Ltd

2

Component Description

Network Traffic

Analyzer

(enhanced)

Traffic threshold alarm Sets traffic threshold values for

applications and hosts When the number of times that the

monitored value exceeds the threshold values within a specified

time reaches the preset value eSight sends alarm notifications

through email

Application traffic analysis Works with the service awareness

(SA) function of an AR V2R5 to analyze some application traffic

such as QQ and BT

WLAN Manager

(enhanced)

Power consumption management power conservation policies

based on APs radios and SSIDs

WIDS enhanced detection and display of attack sources

detection of the AP number and attack behavior matching attack

prevention and denial of unauthorized clients

MPLS VPN

Manager

(enhanced)

VPN management on third-party devices (H3C devices MSR

series S5800 and S5500 Cisco devices Cisco Catalyst 6500

series switches Cisco Catalyst 3500 series switches Cisco

Catalyst 4500 series switches Cisco 7600 series routers and

Cisco 7000 series routers)

GUI for MPLS VPN service configuration

IPSec VPN

Manager

(enhanced)

Automatic discovery and graphic display of IPSec VPN service

Service-based quick diagnosis

Supported devices S9300 and S9700 switches NE16 AR1200

AR2200 AR3200 AR150 AR200 AR500 Eudemon USG and

SVN

Restricted sales canceled

Secure Center

(enhanced)

Intelligent security policy analysis Analyzes redundant policies

and policies with high risks and a high matching rate This

function is designed for firewalls

122 Features Supported in V2R3C01

Component Description

LogCenter Manages a large number of logs on the entire

network The logs can be system binary

DataFlow and NetFlow logs

Supports NAT source tracing and collects

2400000 session logs and 105000 system logs

per second

Secure Center Provides security policies for firewalls and

UTMs

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3

Component Description

WLAN Manager Provides the wireless positioning function to

locate clients unauthorized devices and

interference sources in real time This provides

basic data for product promotion rescue and

network maintenance

123 Features Supported in V2R3C00

Component Description

DC nCenter Unified physical and virtual resource management

Integrated physical and virtual topology

Virtual awareness and automatic policy migration on the network

side to ensure service continuity

Dual Server Uses risk and disaster recovery protection to ensure service

continuity and improve system reliability

Uses the Veritas software to perform software volume

management data replication and heartbeat management

Supports the Linux operating system and Oracle database

SLA Manager Provides real-time monitoring on the network to ensure Quality

of Service (QoS) for key services

Uses unified key indicators and graphic display of statistics to

provide basis for network quality monitoring and optimization

MPLS Tunnel

Manager

Automatically discovers deployed tunnels (MPLS TE and LDP

tunnels) edges out complex networking modes and reduces

management difficulties

Dynamically displays tunnel status changes and prevents tunnel

faults

13 Sales Scenarios

131 eSight Integrated User and Network Management Solution for Campus Networks

Solution Highlights minus Wired and wireless integration Provides an open platform and manages IP devices

of third-party vendors such as Cisco and HP It implements unified management of IP

and IT devices such as switches WLAN devices and firewalls on campus networks

minus Unified policy management Provides unified policy management on the entire

network to implement multi-layer control on access terminals users and networks

minus Visible network quality Displays statistics on latency packet loss rate and jitter

and traffic distribution and trend on the GUI This helps detect potential network risks

in advance to protect key services of enterprises

Huawei Enterprise Network eSight Channel Sales Guide 1 eSight Overall Sales Strategy

Issue 32 (2013-11-20) Huawei Proprietary and Confidential

Copyright copy Huawei Technologies Co Ltd

4

Recommended Components

eSight standardeSight professional WLAN Manager Network Traffic Analyzer

LogCenter Secure Center SLA Manager and Policy Center

132 eSight Visible Management Solution for Enterprise Branch Networks

Solution Highlights

Visible devices Manages switches routers and printers in a visible manner and presents

real-time network problems

Visible traffic Manages branch traffic in a refined manner eSight can display Top N

application traffic and host traffic which displays real-time traffic data detects

exceptions and provides basis for network planning

Visible quality Evaluates SLA services and provides Network Quality Analysis (NQA)

counters to evaluate latency packet loss rate and jitter of network data packets This

helps locate network problems and ensure branch office experience

Visible service Provides visible management of the MPLS VPN services and provides

the one-click fault diagnosis function of services devices and interfaces This reduces

the requirements on enterprise operation and maintenance (OampM)

Visible security trend Provides distributed log management and one-stop log audit to

view historical network status and reproduce security events

Recommended Components

eSight standardeSight professional SLA Manager Network Traffic Analyzer MPLS

VPN Manager IPSec VPN Manager MPLS Tunnel Manager LogCenter and Secure

Center

133 eSight Automatic Management Solution for Data Center Networks

Solution Highlights

Visible Manages physical and virtual resources and displays network traffic distribution

and network quality (latency packet loss rate and jitter) in a visible manner

Automatic Migrates data center networks automatically and supports CE switches and

X7 switches

Recommended Components

eSight professional SLA Manager Network Traffic Analyzer and DC nCenter

Huawei Enterprise Network eSight Channel Sales Guide 1 eSight Overall Sales Strategy

Issue 32 (2013-11-20) Huawei Proprietary and Confidential

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5

14 Market Opportunities

141 Third-Party Device Management Capability of eSight Help Win Network Expansion and Migration Projects

Background Some devices on a live network are from other vendors and are managed by a third-party

NMS A unified NMS is required to implement unified management of all devices on the

network

Solution and Customer Benefit eSight can manage devices from more than 30 vendors

eSight can provide basic device management capabilities for new devices within a month

since the devices support the SNMPTelnet protocol The basic device management

capability includes management on basic device information such as manufacturer

device type device version interface information performance and panel link

discovery universal alarms IP addresses and configuration files

142 Hierarchical Network Management Is Recommended When an Enterprise Has a Headquarters and Many Branches

Background OampM personnel in the branches want to manage devices in the branches independently

The headquarters NMS only monitors the branch status There are more than 5000

network elements (NEs) on the network

Solution and Customer Benefit Use hierarchical network management by deploying one eSight professional edition in

the headquarters and one eSight standard edition in each branch

The eSight systems in the headquarters and branches are physically isolated The

headquarters eSight can know network status of branches while the branch eSight can

manage devices in each branch independently

143 Customers Focus on Network Quality Monitoring (Latency Packet Loss Rate and Jitter) and Traffic Monitoring

Background Enterprises require that the networks leased from carriers of high quality

Enterprises want to monitor network traffic to provide guarantee for key applications

Enterprises want to obtain statistics on latency packet loss rate and jitter through ping

operations

Huawei Enterprise Network eSight Channel Sales Guide 1 eSight Overall Sales Strategy

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6

Solution and Customer Benefit eSight provides the SLA Manager and NTA components to meet these requirements

SLA Manager must work with the NQA feature of devices while NTA must work with

the NetSteam feature

144 Customers Focus on NAT Source Tracing Online Behavior Analysis and Network Security

Background NAT is required at enterprise egress to meet conformity audit requirements

Enterprises use Huawei USG or ASG products to provide user behavior management

Customers want a product that can manage gateway security policies in a unified manner

evaluate policy rationality and give security suggestions

Solution and Customer Benefit eSight provides the LogCenter and Secure Center components to meet these

requirements

145 Customers Focus on Network Reliability

Background Customers require that when one NMS in an area powers off the other NMS can take

over to monitor the network

Customers require that when one NMS in an area becomes faulty the other NMS can

take over to monitor and manage the network

Customers have sufficient budget

Solution and Customer Benefit eSight can be used with the Veritas software to provide dual server (with Linux operating

system) backup meeting customers reliability requirements

Huawei Enterprise Network eSight Channel Sales Guide 2 eSight Portfolio

Issue 32 (2013-11-20) Huawei Proprietary and Confidential

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7

2 eSight Portfolio

21 eSight Component Overview

eSight provides a unified OampM platform and a wide variety of components for enterprise

users catering for differentiated OampM demands

For detailed description about eSight see Huawei eSight Full Product Datasheet

Component Description

eSight Unified Network

Management Platform

Provides compact standard and professional editions for

enterprise users

In addition to unified management of devices from various

vendors topology management fault management performance

management smart configuration tool configuration file

management and Simple Network Management Protocol

(SNMP) northbound interface the eSight Unified Network

Management Platform allows users to customize third-party

devices helping establish a network management system

customized to their specific needs

eSight Smart Reporter Provides preset report templates to meet requirements in most

management scenarios

Provides a professional report design tool for users to customize

statistics reports

eSight SLA Manager Integrates with devices Network Quality Analysis (NQA)

function to diagnose and measure link performance between

network devices 24x7 and displays Quality of Service (QoS)

statistics

Administrators can set the QoS threshold eSight notifies

administrators remotely when QoS reaches the threshold

Administrators can use the quick diagnosis function to monitor

link performance in real time and diagnose faults which

improves management efficiency

Huawei Enterprise Network eSight Channel Sales Guide 2 eSight Portfolio

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8

Component Description

eSight Network Traffic

Analyzer

Collects router and Layer 3 switch traffic analyzes network

traffic based on NetFlow NetStream and sFlow protocols and

allows users to customize reports This helps network

administrators monitor traffic and bandwidth usage and detect

network bottlenecks in a timely manner providing evidence for

network planning and fault diagnosis

eSight LogCenter

Manager

Provides a platform for collecting storing and auditing multiple

types of large-scale logs in a unified manner

Manages logs from Huawei and other vendors devices

Provides industrial leading NAT tracing and security events

analysis functions

eSight WLAN Manager Provides integrated management of wired and wireless

networks

Supports wizard configuration to improve deployment

efficiency of wireless services

Displays information about WLAN network quality

interference sources wireless intrusion and access terminals

Supports one-click diagnosis interference source locating

access terminal locating and spectrum analysis at the terminal

side and network side to implement highly-efficient

troubleshooting

eSight MPLS VPN

Manager

Integrates scattered VPN information into visible management

objects and displays the information using figures and graphs

Provides End-to-End (E2E) service deployment and hierarchical

fault diagnosis capabilities Administrators can easily deploy

monitor and diagnose VPN services to provide quality and

reliability guarantee for key services

eSight MPLS Tunnel

Manager

Automatically discovers Multiprotocol Label Switching

(MPLS) Traffic Engineering (TE) and Label Distribution

Protocol (LDP) tunnels that have been deployed on the network

monitors tunnels in real time dynamically displays tunnel

running status and monitors active-standby switchover and

bypasses

eSight IPSec VPN

Manager

Automatically discovers IPSec VPN services on the hub-spoke

and site-to-site networks and provides all-round monitoring and

diagnosis functions including service alarm status monitoring

service topology performance monitoring service diagnosis

and historical tunnel information display

eSight Secure Center Provides unified security services management functions for the

entire network including Huawei firewalls Unified Threat

Management (UTM) and Access Routers (AR)

Provides policy redundancy analysis risk analysis policy

matching analysis and comprehensive analysis for USG series

firewalls to provide basis for policy optimization

Huawei Enterprise Network eSight Channel Sales Guide 2 eSight Portfolio

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9

Component Description

eSight DC nCenter Monitors network resources (including physical servers VMs

vSwitches and TOR switches) displays the topology of virtual

resources and physical devices and dynamically adjusts

physical network profiles based on VM changes

22 Competition Analysis

For detailed information about comparison between Huawei eSight and HP (H3C) iMC see

Huawei eSight vs HP(H3C) iMC Mapping

For detailed information about comparison between Huawei eSight and Cisco product see

Huawei eSight vs Cisco Mapping

Huawei Enterprise Network eSight Channel Sales Guide 3 Selling Points and Sales Strategy

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10

3 Selling Points and Sales Strategy

31 Selling Points

311 Key Message

One Management Unified wired and wireless network management

Multi-vendor device management

Unified network and security device management

One Policy Rule-based policy management and 5W1H-based access control (5W1H indicates user

identity terminal type resource type access time access location and access mode)

Rich security policies that enhance terminal security

Full guest access lifecycle solution

Easy to Use Visualized management

Easy troubleshooting

User-friendly Graphical User Interface (GUI)

312 Recommended Components and Scenarios

Component Scenario

eSight

compactstandardprofessional

eSight Smart Reporter

Customer focus basic monitoring alarm performance

configuration file and report management

eSight SLA Manager Customer focus latency packet loss rate and jitter

Devices must support the NQA feature

Huawei Enterprise Network eSight Channel Sales Guide 3 Selling Points and Sales Strategy

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11

Component Scenario

eSight NTA Manager Customer focus traffic distribution and bandwidth usage

Devices must support the NetFlow NetStream and sFlow

features

eSight LogCenter Customer focus NAT source tracing online behavior

analysis and network security

eSight WLAN Manager Customer focus unified wired and wireless network

management wireless positioning spectrum analysis and

WIDS management

eSight MPLS VPN Manager

eSight MPLS Tunnel Manager

Customer focus MPLS VPN management

eSight IPSec VPN Manager Customer focus IPSec VPN management

eSight Secure Center Customer focus Analysis and suggestions on

configuration and optimization of security policies

eSight DC nCenter Customer focus unified management of physical and

virtual resources and dynamical adjustment of network

policies upon VM changes

32 Sales Policy and Restriction

321 Sales Policy and Restriction

1 Huawei eSight and Policy Center are two independent products and they can be

configured on the same or different servers Users can log in to Huawei eSight and

Policy Center simultaneously For details see Huawei eSight Configuration of Software

and Hardware

2 The following components of Huawei eSight do not support HA and the Linux operating

system LogCenter Manager Secure Center and Network Traffic Analyzer

3 Huawei servers are recommended for eSight If customers purchase servers from other

vendors they must read Huawei eSight Configuration of Software and Hardware

carefully to determine the server models

322 Upgrade Scenarios

eSight provides upgrade services through warranty and maintenance The details are as

follows

In China

minus By default Huawei provides three-month support services for eSight software from

the date of shipment

minus If customers purchase warranty and maintenance Huawei provides upgrade versions

including the C version R version and patches If customers need to upgrade

services for more than one year they can place an order independently

Huawei Enterprise Network eSight Channel Sales Guide 3 Selling Points and Sales Strategy

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12

Service Type Service Item Hi-Care Application Software Support

Hi-Care Application Software

Upgrade Support

Gold Gold+

Remote

support

Help Desk 7 x 24 service 7 x 24 service

Remote troubleshooting 7 x 24 x 30 Min 7 x 24 x 30 Min

Online technical support Yes Yes

Software

support

Software upgrade service

for patch and minor

versions

Yes Yes

Software upgrade service

for major versions No Yes

Active

support

Health check No 4year

Service plan and report No Yes

Outside of China

minus Hi-Care Application Software Support provides C version upgrade and patches

minus Hi-Care Application Software Upgrade Support provides R version upgrade

minus By default Huawei provides one-year support services for eSight software If

customers need to upgrade services for more than one year they can place an order

independently

minus The warranty and maintenance fee is calculated each year starting from 90 days after

the date of shipment

Offering Service Type

Service Item Hi-Care Application Software Support

Hi-Care Application Software Upgrade Support

Application

software

maintenance

support

Remote

support

Help Desk 7 x 24 service 7 x 24 service

Remote troubleshooting 7 x 24 service 7 x 24 service

Online technical support Yes Yes

Software

support

Software upgrade service

for patch and minor

versions

Yes Yes

Software upgrade service

for major versions No Yes

Huawei Enterprise Network eSight Channel Sales Guide 3 Selling Points and Sales Strategy

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13

33 Product Certification

Software Server RoHS

Software Server CE-SDoc

eSight Enterprise Operation And Maintenance System CE-SDoc

eSight Enterprise Operation And Maintenance System RoHS

Huawei Enterprise Network eSight Channel Sales Guide 4 eSight Sales and Quotation Modes

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14

4 eSight Sales and Quotation Modes

41 eSight Quotation Mode The eSight quotation mode matches the enterprise network mode with various editions

meeting different enterprise requirements eSight service management components are

configured on the eSight platform with a management device license More service

components with licenses can be added

The eSight license follows the scale and incremental design of the industry eSight

licenses are packed for sale

42 Product License Architecture

For details about quotation items see Huawei eSight Full Ordering Guide

Huawei Enterprise Network eSight Channel Sales Guide 5 Document and Help Channels

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15

5 Document and Help Channels

51 Documents

eSight product documents are available at

httpsupporthuaweicomenterpriseproductsupportpid=6725036ampidAbsPath=7919710|985

6717|7923123|9858904|6725036

Huawei provides detailed documents and smooth help channels for agents For more

information visit

httpenterprisehuaweicomilinkenenterprisepartnerspartners-zonechannel-data-toolprod

ucts-infonetwork-infrastructureesightindexhtm

Huawei Enterprise Network eSight Channel Sales Guide 5 Document and Help Channels

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16

Copyrightcopy2013 Huawei Technologies Co Ltd All Rights Reserved

The information contained in this document is for reference purpose only and is subject to

change or withdrawal according to specific customer requirements and conditions

Huawei Enterprise Network eSight Channel Sales Guide 1 eSight Overall Sales Strategy

Issue 32 (2013-11-20) Huawei Proprietary and Confidential

Copyright copy Huawei Technologies Co Ltd

2

Component Description

Network Traffic

Analyzer

(enhanced)

Traffic threshold alarm Sets traffic threshold values for

applications and hosts When the number of times that the

monitored value exceeds the threshold values within a specified

time reaches the preset value eSight sends alarm notifications

through email

Application traffic analysis Works with the service awareness

(SA) function of an AR V2R5 to analyze some application traffic

such as QQ and BT

WLAN Manager

(enhanced)

Power consumption management power conservation policies

based on APs radios and SSIDs

WIDS enhanced detection and display of attack sources

detection of the AP number and attack behavior matching attack

prevention and denial of unauthorized clients

MPLS VPN

Manager

(enhanced)

VPN management on third-party devices (H3C devices MSR

series S5800 and S5500 Cisco devices Cisco Catalyst 6500

series switches Cisco Catalyst 3500 series switches Cisco

Catalyst 4500 series switches Cisco 7600 series routers and

Cisco 7000 series routers)

GUI for MPLS VPN service configuration

IPSec VPN

Manager

(enhanced)

Automatic discovery and graphic display of IPSec VPN service

Service-based quick diagnosis

Supported devices S9300 and S9700 switches NE16 AR1200

AR2200 AR3200 AR150 AR200 AR500 Eudemon USG and

SVN

Restricted sales canceled

Secure Center

(enhanced)

Intelligent security policy analysis Analyzes redundant policies

and policies with high risks and a high matching rate This

function is designed for firewalls

122 Features Supported in V2R3C01

Component Description

LogCenter Manages a large number of logs on the entire

network The logs can be system binary

DataFlow and NetFlow logs

Supports NAT source tracing and collects

2400000 session logs and 105000 system logs

per second

Secure Center Provides security policies for firewalls and

UTMs

Huawei Enterprise Network eSight Channel Sales Guide 1 eSight Overall Sales Strategy

Issue 32 (2013-11-20) Huawei Proprietary and Confidential

Copyright copy Huawei Technologies Co Ltd

3

Component Description

WLAN Manager Provides the wireless positioning function to

locate clients unauthorized devices and

interference sources in real time This provides

basic data for product promotion rescue and

network maintenance

123 Features Supported in V2R3C00

Component Description

DC nCenter Unified physical and virtual resource management

Integrated physical and virtual topology

Virtual awareness and automatic policy migration on the network

side to ensure service continuity

Dual Server Uses risk and disaster recovery protection to ensure service

continuity and improve system reliability

Uses the Veritas software to perform software volume

management data replication and heartbeat management

Supports the Linux operating system and Oracle database

SLA Manager Provides real-time monitoring on the network to ensure Quality

of Service (QoS) for key services

Uses unified key indicators and graphic display of statistics to

provide basis for network quality monitoring and optimization

MPLS Tunnel

Manager

Automatically discovers deployed tunnels (MPLS TE and LDP

tunnels) edges out complex networking modes and reduces

management difficulties

Dynamically displays tunnel status changes and prevents tunnel

faults

13 Sales Scenarios

131 eSight Integrated User and Network Management Solution for Campus Networks

Solution Highlights minus Wired and wireless integration Provides an open platform and manages IP devices

of third-party vendors such as Cisco and HP It implements unified management of IP

and IT devices such as switches WLAN devices and firewalls on campus networks

minus Unified policy management Provides unified policy management on the entire

network to implement multi-layer control on access terminals users and networks

minus Visible network quality Displays statistics on latency packet loss rate and jitter

and traffic distribution and trend on the GUI This helps detect potential network risks

in advance to protect key services of enterprises

Huawei Enterprise Network eSight Channel Sales Guide 1 eSight Overall Sales Strategy

Issue 32 (2013-11-20) Huawei Proprietary and Confidential

Copyright copy Huawei Technologies Co Ltd

4

Recommended Components

eSight standardeSight professional WLAN Manager Network Traffic Analyzer

LogCenter Secure Center SLA Manager and Policy Center

132 eSight Visible Management Solution for Enterprise Branch Networks

Solution Highlights

Visible devices Manages switches routers and printers in a visible manner and presents

real-time network problems

Visible traffic Manages branch traffic in a refined manner eSight can display Top N

application traffic and host traffic which displays real-time traffic data detects

exceptions and provides basis for network planning

Visible quality Evaluates SLA services and provides Network Quality Analysis (NQA)

counters to evaluate latency packet loss rate and jitter of network data packets This

helps locate network problems and ensure branch office experience

Visible service Provides visible management of the MPLS VPN services and provides

the one-click fault diagnosis function of services devices and interfaces This reduces

the requirements on enterprise operation and maintenance (OampM)

Visible security trend Provides distributed log management and one-stop log audit to

view historical network status and reproduce security events

Recommended Components

eSight standardeSight professional SLA Manager Network Traffic Analyzer MPLS

VPN Manager IPSec VPN Manager MPLS Tunnel Manager LogCenter and Secure

Center

133 eSight Automatic Management Solution for Data Center Networks

Solution Highlights

Visible Manages physical and virtual resources and displays network traffic distribution

and network quality (latency packet loss rate and jitter) in a visible manner

Automatic Migrates data center networks automatically and supports CE switches and

X7 switches

Recommended Components

eSight professional SLA Manager Network Traffic Analyzer and DC nCenter

Huawei Enterprise Network eSight Channel Sales Guide 1 eSight Overall Sales Strategy

Issue 32 (2013-11-20) Huawei Proprietary and Confidential

Copyright copy Huawei Technologies Co Ltd

5

14 Market Opportunities

141 Third-Party Device Management Capability of eSight Help Win Network Expansion and Migration Projects

Background Some devices on a live network are from other vendors and are managed by a third-party

NMS A unified NMS is required to implement unified management of all devices on the

network

Solution and Customer Benefit eSight can manage devices from more than 30 vendors

eSight can provide basic device management capabilities for new devices within a month

since the devices support the SNMPTelnet protocol The basic device management

capability includes management on basic device information such as manufacturer

device type device version interface information performance and panel link

discovery universal alarms IP addresses and configuration files

142 Hierarchical Network Management Is Recommended When an Enterprise Has a Headquarters and Many Branches

Background OampM personnel in the branches want to manage devices in the branches independently

The headquarters NMS only monitors the branch status There are more than 5000

network elements (NEs) on the network

Solution and Customer Benefit Use hierarchical network management by deploying one eSight professional edition in

the headquarters and one eSight standard edition in each branch

The eSight systems in the headquarters and branches are physically isolated The

headquarters eSight can know network status of branches while the branch eSight can

manage devices in each branch independently

143 Customers Focus on Network Quality Monitoring (Latency Packet Loss Rate and Jitter) and Traffic Monitoring

Background Enterprises require that the networks leased from carriers of high quality

Enterprises want to monitor network traffic to provide guarantee for key applications

Enterprises want to obtain statistics on latency packet loss rate and jitter through ping

operations

Huawei Enterprise Network eSight Channel Sales Guide 1 eSight Overall Sales Strategy

Issue 32 (2013-11-20) Huawei Proprietary and Confidential

Copyright copy Huawei Technologies Co Ltd

6

Solution and Customer Benefit eSight provides the SLA Manager and NTA components to meet these requirements

SLA Manager must work with the NQA feature of devices while NTA must work with

the NetSteam feature

144 Customers Focus on NAT Source Tracing Online Behavior Analysis and Network Security

Background NAT is required at enterprise egress to meet conformity audit requirements

Enterprises use Huawei USG or ASG products to provide user behavior management

Customers want a product that can manage gateway security policies in a unified manner

evaluate policy rationality and give security suggestions

Solution and Customer Benefit eSight provides the LogCenter and Secure Center components to meet these

requirements

145 Customers Focus on Network Reliability

Background Customers require that when one NMS in an area powers off the other NMS can take

over to monitor the network

Customers require that when one NMS in an area becomes faulty the other NMS can

take over to monitor and manage the network

Customers have sufficient budget

Solution and Customer Benefit eSight can be used with the Veritas software to provide dual server (with Linux operating

system) backup meeting customers reliability requirements

Huawei Enterprise Network eSight Channel Sales Guide 2 eSight Portfolio

Issue 32 (2013-11-20) Huawei Proprietary and Confidential

Copyright copy Huawei Technologies Co Ltd

7

2 eSight Portfolio

21 eSight Component Overview

eSight provides a unified OampM platform and a wide variety of components for enterprise

users catering for differentiated OampM demands

For detailed description about eSight see Huawei eSight Full Product Datasheet

Component Description

eSight Unified Network

Management Platform

Provides compact standard and professional editions for

enterprise users

In addition to unified management of devices from various

vendors topology management fault management performance

management smart configuration tool configuration file

management and Simple Network Management Protocol

(SNMP) northbound interface the eSight Unified Network

Management Platform allows users to customize third-party

devices helping establish a network management system

customized to their specific needs

eSight Smart Reporter Provides preset report templates to meet requirements in most

management scenarios

Provides a professional report design tool for users to customize

statistics reports

eSight SLA Manager Integrates with devices Network Quality Analysis (NQA)

function to diagnose and measure link performance between

network devices 24x7 and displays Quality of Service (QoS)

statistics

Administrators can set the QoS threshold eSight notifies

administrators remotely when QoS reaches the threshold

Administrators can use the quick diagnosis function to monitor

link performance in real time and diagnose faults which

improves management efficiency

Huawei Enterprise Network eSight Channel Sales Guide 2 eSight Portfolio

Issue 32 (2013-11-20) Huawei Proprietary and Confidential

Copyright copy Huawei Technologies Co Ltd

8

Component Description

eSight Network Traffic

Analyzer

Collects router and Layer 3 switch traffic analyzes network

traffic based on NetFlow NetStream and sFlow protocols and

allows users to customize reports This helps network

administrators monitor traffic and bandwidth usage and detect

network bottlenecks in a timely manner providing evidence for

network planning and fault diagnosis

eSight LogCenter

Manager

Provides a platform for collecting storing and auditing multiple

types of large-scale logs in a unified manner

Manages logs from Huawei and other vendors devices

Provides industrial leading NAT tracing and security events

analysis functions

eSight WLAN Manager Provides integrated management of wired and wireless

networks

Supports wizard configuration to improve deployment

efficiency of wireless services

Displays information about WLAN network quality

interference sources wireless intrusion and access terminals

Supports one-click diagnosis interference source locating

access terminal locating and spectrum analysis at the terminal

side and network side to implement highly-efficient

troubleshooting

eSight MPLS VPN

Manager

Integrates scattered VPN information into visible management

objects and displays the information using figures and graphs

Provides End-to-End (E2E) service deployment and hierarchical

fault diagnosis capabilities Administrators can easily deploy

monitor and diagnose VPN services to provide quality and

reliability guarantee for key services

eSight MPLS Tunnel

Manager

Automatically discovers Multiprotocol Label Switching

(MPLS) Traffic Engineering (TE) and Label Distribution

Protocol (LDP) tunnels that have been deployed on the network

monitors tunnels in real time dynamically displays tunnel

running status and monitors active-standby switchover and

bypasses

eSight IPSec VPN

Manager

Automatically discovers IPSec VPN services on the hub-spoke

and site-to-site networks and provides all-round monitoring and

diagnosis functions including service alarm status monitoring

service topology performance monitoring service diagnosis

and historical tunnel information display

eSight Secure Center Provides unified security services management functions for the

entire network including Huawei firewalls Unified Threat

Management (UTM) and Access Routers (AR)

Provides policy redundancy analysis risk analysis policy

matching analysis and comprehensive analysis for USG series

firewalls to provide basis for policy optimization

Huawei Enterprise Network eSight Channel Sales Guide 2 eSight Portfolio

Issue 32 (2013-11-20) Huawei Proprietary and Confidential

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9

Component Description

eSight DC nCenter Monitors network resources (including physical servers VMs

vSwitches and TOR switches) displays the topology of virtual

resources and physical devices and dynamically adjusts

physical network profiles based on VM changes

22 Competition Analysis

For detailed information about comparison between Huawei eSight and HP (H3C) iMC see

Huawei eSight vs HP(H3C) iMC Mapping

For detailed information about comparison between Huawei eSight and Cisco product see

Huawei eSight vs Cisco Mapping

Huawei Enterprise Network eSight Channel Sales Guide 3 Selling Points and Sales Strategy

Issue 32 (2013-11-20) Huawei Proprietary and Confidential

Copyright copy Huawei Technologies Co Ltd

10

3 Selling Points and Sales Strategy

31 Selling Points

311 Key Message

One Management Unified wired and wireless network management

Multi-vendor device management

Unified network and security device management

One Policy Rule-based policy management and 5W1H-based access control (5W1H indicates user

identity terminal type resource type access time access location and access mode)

Rich security policies that enhance terminal security

Full guest access lifecycle solution

Easy to Use Visualized management

Easy troubleshooting

User-friendly Graphical User Interface (GUI)

312 Recommended Components and Scenarios

Component Scenario

eSight

compactstandardprofessional

eSight Smart Reporter

Customer focus basic monitoring alarm performance

configuration file and report management

eSight SLA Manager Customer focus latency packet loss rate and jitter

Devices must support the NQA feature

Huawei Enterprise Network eSight Channel Sales Guide 3 Selling Points and Sales Strategy

Issue 32 (2013-11-20) Huawei Proprietary and Confidential

Copyright copy Huawei Technologies Co Ltd

11

Component Scenario

eSight NTA Manager Customer focus traffic distribution and bandwidth usage

Devices must support the NetFlow NetStream and sFlow

features

eSight LogCenter Customer focus NAT source tracing online behavior

analysis and network security

eSight WLAN Manager Customer focus unified wired and wireless network

management wireless positioning spectrum analysis and

WIDS management

eSight MPLS VPN Manager

eSight MPLS Tunnel Manager

Customer focus MPLS VPN management

eSight IPSec VPN Manager Customer focus IPSec VPN management

eSight Secure Center Customer focus Analysis and suggestions on

configuration and optimization of security policies

eSight DC nCenter Customer focus unified management of physical and

virtual resources and dynamical adjustment of network

policies upon VM changes

32 Sales Policy and Restriction

321 Sales Policy and Restriction

1 Huawei eSight and Policy Center are two independent products and they can be

configured on the same or different servers Users can log in to Huawei eSight and

Policy Center simultaneously For details see Huawei eSight Configuration of Software

and Hardware

2 The following components of Huawei eSight do not support HA and the Linux operating

system LogCenter Manager Secure Center and Network Traffic Analyzer

3 Huawei servers are recommended for eSight If customers purchase servers from other

vendors they must read Huawei eSight Configuration of Software and Hardware

carefully to determine the server models

322 Upgrade Scenarios

eSight provides upgrade services through warranty and maintenance The details are as

follows

In China

minus By default Huawei provides three-month support services for eSight software from

the date of shipment

minus If customers purchase warranty and maintenance Huawei provides upgrade versions

including the C version R version and patches If customers need to upgrade

services for more than one year they can place an order independently

Huawei Enterprise Network eSight Channel Sales Guide 3 Selling Points and Sales Strategy

Issue 32 (2013-11-20) Huawei Proprietary and Confidential

Copyright copy Huawei Technologies Co Ltd

12

Service Type Service Item Hi-Care Application Software Support

Hi-Care Application Software

Upgrade Support

Gold Gold+

Remote

support

Help Desk 7 x 24 service 7 x 24 service

Remote troubleshooting 7 x 24 x 30 Min 7 x 24 x 30 Min

Online technical support Yes Yes

Software

support

Software upgrade service

for patch and minor

versions

Yes Yes

Software upgrade service

for major versions No Yes

Active

support

Health check No 4year

Service plan and report No Yes

Outside of China

minus Hi-Care Application Software Support provides C version upgrade and patches

minus Hi-Care Application Software Upgrade Support provides R version upgrade

minus By default Huawei provides one-year support services for eSight software If

customers need to upgrade services for more than one year they can place an order

independently

minus The warranty and maintenance fee is calculated each year starting from 90 days after

the date of shipment

Offering Service Type

Service Item Hi-Care Application Software Support

Hi-Care Application Software Upgrade Support

Application

software

maintenance

support

Remote

support

Help Desk 7 x 24 service 7 x 24 service

Remote troubleshooting 7 x 24 service 7 x 24 service

Online technical support Yes Yes

Software

support

Software upgrade service

for patch and minor

versions

Yes Yes

Software upgrade service

for major versions No Yes

Huawei Enterprise Network eSight Channel Sales Guide 3 Selling Points and Sales Strategy

Issue 32 (2013-11-20) Huawei Proprietary and Confidential

Copyright copy Huawei Technologies Co Ltd

13

33 Product Certification

Software Server RoHS

Software Server CE-SDoc

eSight Enterprise Operation And Maintenance System CE-SDoc

eSight Enterprise Operation And Maintenance System RoHS

Huawei Enterprise Network eSight Channel Sales Guide 4 eSight Sales and Quotation Modes

Issue 32 (2013-11-20) Huawei Proprietary and Confidential

Copyright copy Huawei Technologies Co Ltd

14

4 eSight Sales and Quotation Modes

41 eSight Quotation Mode The eSight quotation mode matches the enterprise network mode with various editions

meeting different enterprise requirements eSight service management components are

configured on the eSight platform with a management device license More service

components with licenses can be added

The eSight license follows the scale and incremental design of the industry eSight

licenses are packed for sale

42 Product License Architecture

For details about quotation items see Huawei eSight Full Ordering Guide

Huawei Enterprise Network eSight Channel Sales Guide 5 Document and Help Channels

Issue 32 (2013-11-20) Huawei Proprietary and Confidential

Copyright copy Huawei Technologies Co Ltd

15

5 Document and Help Channels

51 Documents

eSight product documents are available at

httpsupporthuaweicomenterpriseproductsupportpid=6725036ampidAbsPath=7919710|985

6717|7923123|9858904|6725036

Huawei provides detailed documents and smooth help channels for agents For more

information visit

httpenterprisehuaweicomilinkenenterprisepartnerspartners-zonechannel-data-toolprod

ucts-infonetwork-infrastructureesightindexhtm

Huawei Enterprise Network eSight Channel Sales Guide 5 Document and Help Channels

Issue 32 (2013-11-20) Huawei Proprietary and Confidential

Copyright copy Huawei Technologies Co Ltd

16

Copyrightcopy2013 Huawei Technologies Co Ltd All Rights Reserved

The information contained in this document is for reference purpose only and is subject to

change or withdrawal according to specific customer requirements and conditions

Huawei Enterprise Network eSight Channel Sales Guide 1 eSight Overall Sales Strategy

Issue 32 (2013-11-20) Huawei Proprietary and Confidential

Copyright copy Huawei Technologies Co Ltd

3

Component Description

WLAN Manager Provides the wireless positioning function to

locate clients unauthorized devices and

interference sources in real time This provides

basic data for product promotion rescue and

network maintenance

123 Features Supported in V2R3C00

Component Description

DC nCenter Unified physical and virtual resource management

Integrated physical and virtual topology

Virtual awareness and automatic policy migration on the network

side to ensure service continuity

Dual Server Uses risk and disaster recovery protection to ensure service

continuity and improve system reliability

Uses the Veritas software to perform software volume

management data replication and heartbeat management

Supports the Linux operating system and Oracle database

SLA Manager Provides real-time monitoring on the network to ensure Quality

of Service (QoS) for key services

Uses unified key indicators and graphic display of statistics to

provide basis for network quality monitoring and optimization

MPLS Tunnel

Manager

Automatically discovers deployed tunnels (MPLS TE and LDP

tunnels) edges out complex networking modes and reduces

management difficulties

Dynamically displays tunnel status changes and prevents tunnel

faults

13 Sales Scenarios

131 eSight Integrated User and Network Management Solution for Campus Networks

Solution Highlights minus Wired and wireless integration Provides an open platform and manages IP devices

of third-party vendors such as Cisco and HP It implements unified management of IP

and IT devices such as switches WLAN devices and firewalls on campus networks

minus Unified policy management Provides unified policy management on the entire

network to implement multi-layer control on access terminals users and networks

minus Visible network quality Displays statistics on latency packet loss rate and jitter

and traffic distribution and trend on the GUI This helps detect potential network risks

in advance to protect key services of enterprises

Huawei Enterprise Network eSight Channel Sales Guide 1 eSight Overall Sales Strategy

Issue 32 (2013-11-20) Huawei Proprietary and Confidential

Copyright copy Huawei Technologies Co Ltd

4

Recommended Components

eSight standardeSight professional WLAN Manager Network Traffic Analyzer

LogCenter Secure Center SLA Manager and Policy Center

132 eSight Visible Management Solution for Enterprise Branch Networks

Solution Highlights

Visible devices Manages switches routers and printers in a visible manner and presents

real-time network problems

Visible traffic Manages branch traffic in a refined manner eSight can display Top N

application traffic and host traffic which displays real-time traffic data detects

exceptions and provides basis for network planning

Visible quality Evaluates SLA services and provides Network Quality Analysis (NQA)

counters to evaluate latency packet loss rate and jitter of network data packets This

helps locate network problems and ensure branch office experience

Visible service Provides visible management of the MPLS VPN services and provides

the one-click fault diagnosis function of services devices and interfaces This reduces

the requirements on enterprise operation and maintenance (OampM)

Visible security trend Provides distributed log management and one-stop log audit to

view historical network status and reproduce security events

Recommended Components

eSight standardeSight professional SLA Manager Network Traffic Analyzer MPLS

VPN Manager IPSec VPN Manager MPLS Tunnel Manager LogCenter and Secure

Center

133 eSight Automatic Management Solution for Data Center Networks

Solution Highlights

Visible Manages physical and virtual resources and displays network traffic distribution

and network quality (latency packet loss rate and jitter) in a visible manner

Automatic Migrates data center networks automatically and supports CE switches and

X7 switches

Recommended Components

eSight professional SLA Manager Network Traffic Analyzer and DC nCenter

Huawei Enterprise Network eSight Channel Sales Guide 1 eSight Overall Sales Strategy

Issue 32 (2013-11-20) Huawei Proprietary and Confidential

Copyright copy Huawei Technologies Co Ltd

5

14 Market Opportunities

141 Third-Party Device Management Capability of eSight Help Win Network Expansion and Migration Projects

Background Some devices on a live network are from other vendors and are managed by a third-party

NMS A unified NMS is required to implement unified management of all devices on the

network

Solution and Customer Benefit eSight can manage devices from more than 30 vendors

eSight can provide basic device management capabilities for new devices within a month

since the devices support the SNMPTelnet protocol The basic device management

capability includes management on basic device information such as manufacturer

device type device version interface information performance and panel link

discovery universal alarms IP addresses and configuration files

142 Hierarchical Network Management Is Recommended When an Enterprise Has a Headquarters and Many Branches

Background OampM personnel in the branches want to manage devices in the branches independently

The headquarters NMS only monitors the branch status There are more than 5000

network elements (NEs) on the network

Solution and Customer Benefit Use hierarchical network management by deploying one eSight professional edition in

the headquarters and one eSight standard edition in each branch

The eSight systems in the headquarters and branches are physically isolated The

headquarters eSight can know network status of branches while the branch eSight can

manage devices in each branch independently

143 Customers Focus on Network Quality Monitoring (Latency Packet Loss Rate and Jitter) and Traffic Monitoring

Background Enterprises require that the networks leased from carriers of high quality

Enterprises want to monitor network traffic to provide guarantee for key applications

Enterprises want to obtain statistics on latency packet loss rate and jitter through ping

operations

Huawei Enterprise Network eSight Channel Sales Guide 1 eSight Overall Sales Strategy

Issue 32 (2013-11-20) Huawei Proprietary and Confidential

Copyright copy Huawei Technologies Co Ltd

6

Solution and Customer Benefit eSight provides the SLA Manager and NTA components to meet these requirements

SLA Manager must work with the NQA feature of devices while NTA must work with

the NetSteam feature

144 Customers Focus on NAT Source Tracing Online Behavior Analysis and Network Security

Background NAT is required at enterprise egress to meet conformity audit requirements

Enterprises use Huawei USG or ASG products to provide user behavior management

Customers want a product that can manage gateway security policies in a unified manner

evaluate policy rationality and give security suggestions

Solution and Customer Benefit eSight provides the LogCenter and Secure Center components to meet these

requirements

145 Customers Focus on Network Reliability

Background Customers require that when one NMS in an area powers off the other NMS can take

over to monitor the network

Customers require that when one NMS in an area becomes faulty the other NMS can

take over to monitor and manage the network

Customers have sufficient budget

Solution and Customer Benefit eSight can be used with the Veritas software to provide dual server (with Linux operating

system) backup meeting customers reliability requirements

Huawei Enterprise Network eSight Channel Sales Guide 2 eSight Portfolio

Issue 32 (2013-11-20) Huawei Proprietary and Confidential

Copyright copy Huawei Technologies Co Ltd

7

2 eSight Portfolio

21 eSight Component Overview

eSight provides a unified OampM platform and a wide variety of components for enterprise

users catering for differentiated OampM demands

For detailed description about eSight see Huawei eSight Full Product Datasheet

Component Description

eSight Unified Network

Management Platform

Provides compact standard and professional editions for

enterprise users

In addition to unified management of devices from various

vendors topology management fault management performance

management smart configuration tool configuration file

management and Simple Network Management Protocol

(SNMP) northbound interface the eSight Unified Network

Management Platform allows users to customize third-party

devices helping establish a network management system

customized to their specific needs

eSight Smart Reporter Provides preset report templates to meet requirements in most

management scenarios

Provides a professional report design tool for users to customize

statistics reports

eSight SLA Manager Integrates with devices Network Quality Analysis (NQA)

function to diagnose and measure link performance between

network devices 24x7 and displays Quality of Service (QoS)

statistics

Administrators can set the QoS threshold eSight notifies

administrators remotely when QoS reaches the threshold

Administrators can use the quick diagnosis function to monitor

link performance in real time and diagnose faults which

improves management efficiency

Huawei Enterprise Network eSight Channel Sales Guide 2 eSight Portfolio

Issue 32 (2013-11-20) Huawei Proprietary and Confidential

Copyright copy Huawei Technologies Co Ltd

8

Component Description

eSight Network Traffic

Analyzer

Collects router and Layer 3 switch traffic analyzes network

traffic based on NetFlow NetStream and sFlow protocols and

allows users to customize reports This helps network

administrators monitor traffic and bandwidth usage and detect

network bottlenecks in a timely manner providing evidence for

network planning and fault diagnosis

eSight LogCenter

Manager

Provides a platform for collecting storing and auditing multiple

types of large-scale logs in a unified manner

Manages logs from Huawei and other vendors devices

Provides industrial leading NAT tracing and security events

analysis functions

eSight WLAN Manager Provides integrated management of wired and wireless

networks

Supports wizard configuration to improve deployment

efficiency of wireless services

Displays information about WLAN network quality

interference sources wireless intrusion and access terminals

Supports one-click diagnosis interference source locating

access terminal locating and spectrum analysis at the terminal

side and network side to implement highly-efficient

troubleshooting

eSight MPLS VPN

Manager

Integrates scattered VPN information into visible management

objects and displays the information using figures and graphs

Provides End-to-End (E2E) service deployment and hierarchical

fault diagnosis capabilities Administrators can easily deploy

monitor and diagnose VPN services to provide quality and

reliability guarantee for key services

eSight MPLS Tunnel

Manager

Automatically discovers Multiprotocol Label Switching

(MPLS) Traffic Engineering (TE) and Label Distribution

Protocol (LDP) tunnels that have been deployed on the network

monitors tunnels in real time dynamically displays tunnel

running status and monitors active-standby switchover and

bypasses

eSight IPSec VPN

Manager

Automatically discovers IPSec VPN services on the hub-spoke

and site-to-site networks and provides all-round monitoring and

diagnosis functions including service alarm status monitoring

service topology performance monitoring service diagnosis

and historical tunnel information display

eSight Secure Center Provides unified security services management functions for the

entire network including Huawei firewalls Unified Threat

Management (UTM) and Access Routers (AR)

Provides policy redundancy analysis risk analysis policy

matching analysis and comprehensive analysis for USG series

firewalls to provide basis for policy optimization

Huawei Enterprise Network eSight Channel Sales Guide 2 eSight Portfolio

Issue 32 (2013-11-20) Huawei Proprietary and Confidential

Copyright copy Huawei Technologies Co Ltd

9

Component Description

eSight DC nCenter Monitors network resources (including physical servers VMs

vSwitches and TOR switches) displays the topology of virtual

resources and physical devices and dynamically adjusts

physical network profiles based on VM changes

22 Competition Analysis

For detailed information about comparison between Huawei eSight and HP (H3C) iMC see

Huawei eSight vs HP(H3C) iMC Mapping

For detailed information about comparison between Huawei eSight and Cisco product see

Huawei eSight vs Cisco Mapping

Huawei Enterprise Network eSight Channel Sales Guide 3 Selling Points and Sales Strategy

Issue 32 (2013-11-20) Huawei Proprietary and Confidential

Copyright copy Huawei Technologies Co Ltd

10

3 Selling Points and Sales Strategy

31 Selling Points

311 Key Message

One Management Unified wired and wireless network management

Multi-vendor device management

Unified network and security device management

One Policy Rule-based policy management and 5W1H-based access control (5W1H indicates user

identity terminal type resource type access time access location and access mode)

Rich security policies that enhance terminal security

Full guest access lifecycle solution

Easy to Use Visualized management

Easy troubleshooting

User-friendly Graphical User Interface (GUI)

312 Recommended Components and Scenarios

Component Scenario

eSight

compactstandardprofessional

eSight Smart Reporter

Customer focus basic monitoring alarm performance

configuration file and report management

eSight SLA Manager Customer focus latency packet loss rate and jitter

Devices must support the NQA feature

Huawei Enterprise Network eSight Channel Sales Guide 3 Selling Points and Sales Strategy

Issue 32 (2013-11-20) Huawei Proprietary and Confidential

Copyright copy Huawei Technologies Co Ltd

11

Component Scenario

eSight NTA Manager Customer focus traffic distribution and bandwidth usage

Devices must support the NetFlow NetStream and sFlow

features

eSight LogCenter Customer focus NAT source tracing online behavior

analysis and network security

eSight WLAN Manager Customer focus unified wired and wireless network

management wireless positioning spectrum analysis and

WIDS management

eSight MPLS VPN Manager

eSight MPLS Tunnel Manager

Customer focus MPLS VPN management

eSight IPSec VPN Manager Customer focus IPSec VPN management

eSight Secure Center Customer focus Analysis and suggestions on

configuration and optimization of security policies

eSight DC nCenter Customer focus unified management of physical and

virtual resources and dynamical adjustment of network

policies upon VM changes

32 Sales Policy and Restriction

321 Sales Policy and Restriction

1 Huawei eSight and Policy Center are two independent products and they can be

configured on the same or different servers Users can log in to Huawei eSight and

Policy Center simultaneously For details see Huawei eSight Configuration of Software

and Hardware

2 The following components of Huawei eSight do not support HA and the Linux operating

system LogCenter Manager Secure Center and Network Traffic Analyzer

3 Huawei servers are recommended for eSight If customers purchase servers from other

vendors they must read Huawei eSight Configuration of Software and Hardware

carefully to determine the server models

322 Upgrade Scenarios

eSight provides upgrade services through warranty and maintenance The details are as

follows

In China

minus By default Huawei provides three-month support services for eSight software from

the date of shipment

minus If customers purchase warranty and maintenance Huawei provides upgrade versions

including the C version R version and patches If customers need to upgrade

services for more than one year they can place an order independently

Huawei Enterprise Network eSight Channel Sales Guide 3 Selling Points and Sales Strategy

Issue 32 (2013-11-20) Huawei Proprietary and Confidential

Copyright copy Huawei Technologies Co Ltd

12

Service Type Service Item Hi-Care Application Software Support

Hi-Care Application Software

Upgrade Support

Gold Gold+

Remote

support

Help Desk 7 x 24 service 7 x 24 service

Remote troubleshooting 7 x 24 x 30 Min 7 x 24 x 30 Min

Online technical support Yes Yes

Software

support

Software upgrade service

for patch and minor

versions

Yes Yes

Software upgrade service

for major versions No Yes

Active

support

Health check No 4year

Service plan and report No Yes

Outside of China

minus Hi-Care Application Software Support provides C version upgrade and patches

minus Hi-Care Application Software Upgrade Support provides R version upgrade

minus By default Huawei provides one-year support services for eSight software If

customers need to upgrade services for more than one year they can place an order

independently

minus The warranty and maintenance fee is calculated each year starting from 90 days after

the date of shipment

Offering Service Type

Service Item Hi-Care Application Software Support

Hi-Care Application Software Upgrade Support

Application

software

maintenance

support

Remote

support

Help Desk 7 x 24 service 7 x 24 service

Remote troubleshooting 7 x 24 service 7 x 24 service

Online technical support Yes Yes

Software

support

Software upgrade service

for patch and minor

versions

Yes Yes

Software upgrade service

for major versions No Yes

Huawei Enterprise Network eSight Channel Sales Guide 3 Selling Points and Sales Strategy

Issue 32 (2013-11-20) Huawei Proprietary and Confidential

Copyright copy Huawei Technologies Co Ltd

13

33 Product Certification

Software Server RoHS

Software Server CE-SDoc

eSight Enterprise Operation And Maintenance System CE-SDoc

eSight Enterprise Operation And Maintenance System RoHS

Huawei Enterprise Network eSight Channel Sales Guide 4 eSight Sales and Quotation Modes

Issue 32 (2013-11-20) Huawei Proprietary and Confidential

Copyright copy Huawei Technologies Co Ltd

14

4 eSight Sales and Quotation Modes

41 eSight Quotation Mode The eSight quotation mode matches the enterprise network mode with various editions

meeting different enterprise requirements eSight service management components are

configured on the eSight platform with a management device license More service

components with licenses can be added

The eSight license follows the scale and incremental design of the industry eSight

licenses are packed for sale

42 Product License Architecture

For details about quotation items see Huawei eSight Full Ordering Guide

Huawei Enterprise Network eSight Channel Sales Guide 5 Document and Help Channels

Issue 32 (2013-11-20) Huawei Proprietary and Confidential

Copyright copy Huawei Technologies Co Ltd

15

5 Document and Help Channels

51 Documents

eSight product documents are available at

httpsupporthuaweicomenterpriseproductsupportpid=6725036ampidAbsPath=7919710|985

6717|7923123|9858904|6725036

Huawei provides detailed documents and smooth help channels for agents For more

information visit

httpenterprisehuaweicomilinkenenterprisepartnerspartners-zonechannel-data-toolprod

ucts-infonetwork-infrastructureesightindexhtm

Huawei Enterprise Network eSight Channel Sales Guide 5 Document and Help Channels

Issue 32 (2013-11-20) Huawei Proprietary and Confidential

Copyright copy Huawei Technologies Co Ltd

16

Copyrightcopy2013 Huawei Technologies Co Ltd All Rights Reserved

The information contained in this document is for reference purpose only and is subject to

change or withdrawal according to specific customer requirements and conditions

Huawei Enterprise Network eSight Channel Sales Guide 1 eSight Overall Sales Strategy

Issue 32 (2013-11-20) Huawei Proprietary and Confidential

Copyright copy Huawei Technologies Co Ltd

4

Recommended Components

eSight standardeSight professional WLAN Manager Network Traffic Analyzer

LogCenter Secure Center SLA Manager and Policy Center

132 eSight Visible Management Solution for Enterprise Branch Networks

Solution Highlights

Visible devices Manages switches routers and printers in a visible manner and presents

real-time network problems

Visible traffic Manages branch traffic in a refined manner eSight can display Top N

application traffic and host traffic which displays real-time traffic data detects

exceptions and provides basis for network planning

Visible quality Evaluates SLA services and provides Network Quality Analysis (NQA)

counters to evaluate latency packet loss rate and jitter of network data packets This

helps locate network problems and ensure branch office experience

Visible service Provides visible management of the MPLS VPN services and provides

the one-click fault diagnosis function of services devices and interfaces This reduces

the requirements on enterprise operation and maintenance (OampM)

Visible security trend Provides distributed log management and one-stop log audit to

view historical network status and reproduce security events

Recommended Components

eSight standardeSight professional SLA Manager Network Traffic Analyzer MPLS

VPN Manager IPSec VPN Manager MPLS Tunnel Manager LogCenter and Secure

Center

133 eSight Automatic Management Solution for Data Center Networks

Solution Highlights

Visible Manages physical and virtual resources and displays network traffic distribution

and network quality (latency packet loss rate and jitter) in a visible manner

Automatic Migrates data center networks automatically and supports CE switches and

X7 switches

Recommended Components

eSight professional SLA Manager Network Traffic Analyzer and DC nCenter

Huawei Enterprise Network eSight Channel Sales Guide 1 eSight Overall Sales Strategy

Issue 32 (2013-11-20) Huawei Proprietary and Confidential

Copyright copy Huawei Technologies Co Ltd

5

14 Market Opportunities

141 Third-Party Device Management Capability of eSight Help Win Network Expansion and Migration Projects

Background Some devices on a live network are from other vendors and are managed by a third-party

NMS A unified NMS is required to implement unified management of all devices on the

network

Solution and Customer Benefit eSight can manage devices from more than 30 vendors

eSight can provide basic device management capabilities for new devices within a month

since the devices support the SNMPTelnet protocol The basic device management

capability includes management on basic device information such as manufacturer

device type device version interface information performance and panel link

discovery universal alarms IP addresses and configuration files

142 Hierarchical Network Management Is Recommended When an Enterprise Has a Headquarters and Many Branches

Background OampM personnel in the branches want to manage devices in the branches independently

The headquarters NMS only monitors the branch status There are more than 5000

network elements (NEs) on the network

Solution and Customer Benefit Use hierarchical network management by deploying one eSight professional edition in

the headquarters and one eSight standard edition in each branch

The eSight systems in the headquarters and branches are physically isolated The

headquarters eSight can know network status of branches while the branch eSight can

manage devices in each branch independently

143 Customers Focus on Network Quality Monitoring (Latency Packet Loss Rate and Jitter) and Traffic Monitoring

Background Enterprises require that the networks leased from carriers of high quality

Enterprises want to monitor network traffic to provide guarantee for key applications

Enterprises want to obtain statistics on latency packet loss rate and jitter through ping

operations

Huawei Enterprise Network eSight Channel Sales Guide 1 eSight Overall Sales Strategy

Issue 32 (2013-11-20) Huawei Proprietary and Confidential

Copyright copy Huawei Technologies Co Ltd

6

Solution and Customer Benefit eSight provides the SLA Manager and NTA components to meet these requirements

SLA Manager must work with the NQA feature of devices while NTA must work with

the NetSteam feature

144 Customers Focus on NAT Source Tracing Online Behavior Analysis and Network Security

Background NAT is required at enterprise egress to meet conformity audit requirements

Enterprises use Huawei USG or ASG products to provide user behavior management

Customers want a product that can manage gateway security policies in a unified manner

evaluate policy rationality and give security suggestions

Solution and Customer Benefit eSight provides the LogCenter and Secure Center components to meet these

requirements

145 Customers Focus on Network Reliability

Background Customers require that when one NMS in an area powers off the other NMS can take

over to monitor the network

Customers require that when one NMS in an area becomes faulty the other NMS can

take over to monitor and manage the network

Customers have sufficient budget

Solution and Customer Benefit eSight can be used with the Veritas software to provide dual server (with Linux operating

system) backup meeting customers reliability requirements

Huawei Enterprise Network eSight Channel Sales Guide 2 eSight Portfolio

Issue 32 (2013-11-20) Huawei Proprietary and Confidential

Copyright copy Huawei Technologies Co Ltd

7

2 eSight Portfolio

21 eSight Component Overview

eSight provides a unified OampM platform and a wide variety of components for enterprise

users catering for differentiated OampM demands

For detailed description about eSight see Huawei eSight Full Product Datasheet

Component Description

eSight Unified Network

Management Platform

Provides compact standard and professional editions for

enterprise users

In addition to unified management of devices from various

vendors topology management fault management performance

management smart configuration tool configuration file

management and Simple Network Management Protocol

(SNMP) northbound interface the eSight Unified Network

Management Platform allows users to customize third-party

devices helping establish a network management system

customized to their specific needs

eSight Smart Reporter Provides preset report templates to meet requirements in most

management scenarios

Provides a professional report design tool for users to customize

statistics reports

eSight SLA Manager Integrates with devices Network Quality Analysis (NQA)

function to diagnose and measure link performance between

network devices 24x7 and displays Quality of Service (QoS)

statistics

Administrators can set the QoS threshold eSight notifies

administrators remotely when QoS reaches the threshold

Administrators can use the quick diagnosis function to monitor

link performance in real time and diagnose faults which

improves management efficiency

Huawei Enterprise Network eSight Channel Sales Guide 2 eSight Portfolio

Issue 32 (2013-11-20) Huawei Proprietary and Confidential

Copyright copy Huawei Technologies Co Ltd

8

Component Description

eSight Network Traffic

Analyzer

Collects router and Layer 3 switch traffic analyzes network

traffic based on NetFlow NetStream and sFlow protocols and

allows users to customize reports This helps network

administrators monitor traffic and bandwidth usage and detect

network bottlenecks in a timely manner providing evidence for

network planning and fault diagnosis

eSight LogCenter

Manager

Provides a platform for collecting storing and auditing multiple

types of large-scale logs in a unified manner

Manages logs from Huawei and other vendors devices

Provides industrial leading NAT tracing and security events

analysis functions

eSight WLAN Manager Provides integrated management of wired and wireless

networks

Supports wizard configuration to improve deployment

efficiency of wireless services

Displays information about WLAN network quality

interference sources wireless intrusion and access terminals

Supports one-click diagnosis interference source locating

access terminal locating and spectrum analysis at the terminal

side and network side to implement highly-efficient

troubleshooting

eSight MPLS VPN

Manager

Integrates scattered VPN information into visible management

objects and displays the information using figures and graphs

Provides End-to-End (E2E) service deployment and hierarchical

fault diagnosis capabilities Administrators can easily deploy

monitor and diagnose VPN services to provide quality and

reliability guarantee for key services

eSight MPLS Tunnel

Manager

Automatically discovers Multiprotocol Label Switching

(MPLS) Traffic Engineering (TE) and Label Distribution

Protocol (LDP) tunnels that have been deployed on the network

monitors tunnels in real time dynamically displays tunnel

running status and monitors active-standby switchover and

bypasses

eSight IPSec VPN

Manager

Automatically discovers IPSec VPN services on the hub-spoke

and site-to-site networks and provides all-round monitoring and

diagnosis functions including service alarm status monitoring

service topology performance monitoring service diagnosis

and historical tunnel information display

eSight Secure Center Provides unified security services management functions for the

entire network including Huawei firewalls Unified Threat

Management (UTM) and Access Routers (AR)

Provides policy redundancy analysis risk analysis policy

matching analysis and comprehensive analysis for USG series

firewalls to provide basis for policy optimization

Huawei Enterprise Network eSight Channel Sales Guide 2 eSight Portfolio

Issue 32 (2013-11-20) Huawei Proprietary and Confidential

Copyright copy Huawei Technologies Co Ltd

9

Component Description

eSight DC nCenter Monitors network resources (including physical servers VMs

vSwitches and TOR switches) displays the topology of virtual

resources and physical devices and dynamically adjusts

physical network profiles based on VM changes

22 Competition Analysis

For detailed information about comparison between Huawei eSight and HP (H3C) iMC see

Huawei eSight vs HP(H3C) iMC Mapping

For detailed information about comparison between Huawei eSight and Cisco product see

Huawei eSight vs Cisco Mapping

Huawei Enterprise Network eSight Channel Sales Guide 3 Selling Points and Sales Strategy

Issue 32 (2013-11-20) Huawei Proprietary and Confidential

Copyright copy Huawei Technologies Co Ltd

10

3 Selling Points and Sales Strategy

31 Selling Points

311 Key Message

One Management Unified wired and wireless network management

Multi-vendor device management

Unified network and security device management

One Policy Rule-based policy management and 5W1H-based access control (5W1H indicates user

identity terminal type resource type access time access location and access mode)

Rich security policies that enhance terminal security

Full guest access lifecycle solution

Easy to Use Visualized management

Easy troubleshooting

User-friendly Graphical User Interface (GUI)

312 Recommended Components and Scenarios

Component Scenario

eSight

compactstandardprofessional

eSight Smart Reporter

Customer focus basic monitoring alarm performance

configuration file and report management

eSight SLA Manager Customer focus latency packet loss rate and jitter

Devices must support the NQA feature

Huawei Enterprise Network eSight Channel Sales Guide 3 Selling Points and Sales Strategy

Issue 32 (2013-11-20) Huawei Proprietary and Confidential

Copyright copy Huawei Technologies Co Ltd

11

Component Scenario

eSight NTA Manager Customer focus traffic distribution and bandwidth usage

Devices must support the NetFlow NetStream and sFlow

features

eSight LogCenter Customer focus NAT source tracing online behavior

analysis and network security

eSight WLAN Manager Customer focus unified wired and wireless network

management wireless positioning spectrum analysis and

WIDS management

eSight MPLS VPN Manager

eSight MPLS Tunnel Manager

Customer focus MPLS VPN management

eSight IPSec VPN Manager Customer focus IPSec VPN management

eSight Secure Center Customer focus Analysis and suggestions on

configuration and optimization of security policies

eSight DC nCenter Customer focus unified management of physical and

virtual resources and dynamical adjustment of network

policies upon VM changes

32 Sales Policy and Restriction

321 Sales Policy and Restriction

1 Huawei eSight and Policy Center are two independent products and they can be

configured on the same or different servers Users can log in to Huawei eSight and

Policy Center simultaneously For details see Huawei eSight Configuration of Software

and Hardware

2 The following components of Huawei eSight do not support HA and the Linux operating

system LogCenter Manager Secure Center and Network Traffic Analyzer

3 Huawei servers are recommended for eSight If customers purchase servers from other

vendors they must read Huawei eSight Configuration of Software and Hardware

carefully to determine the server models

322 Upgrade Scenarios

eSight provides upgrade services through warranty and maintenance The details are as

follows

In China

minus By default Huawei provides three-month support services for eSight software from

the date of shipment

minus If customers purchase warranty and maintenance Huawei provides upgrade versions

including the C version R version and patches If customers need to upgrade

services for more than one year they can place an order independently

Huawei Enterprise Network eSight Channel Sales Guide 3 Selling Points and Sales Strategy

Issue 32 (2013-11-20) Huawei Proprietary and Confidential

Copyright copy Huawei Technologies Co Ltd

12

Service Type Service Item Hi-Care Application Software Support

Hi-Care Application Software

Upgrade Support

Gold Gold+

Remote

support

Help Desk 7 x 24 service 7 x 24 service

Remote troubleshooting 7 x 24 x 30 Min 7 x 24 x 30 Min

Online technical support Yes Yes

Software

support

Software upgrade service

for patch and minor

versions

Yes Yes

Software upgrade service

for major versions No Yes

Active

support

Health check No 4year

Service plan and report No Yes

Outside of China

minus Hi-Care Application Software Support provides C version upgrade and patches

minus Hi-Care Application Software Upgrade Support provides R version upgrade

minus By default Huawei provides one-year support services for eSight software If

customers need to upgrade services for more than one year they can place an order

independently

minus The warranty and maintenance fee is calculated each year starting from 90 days after

the date of shipment

Offering Service Type

Service Item Hi-Care Application Software Support

Hi-Care Application Software Upgrade Support

Application

software

maintenance

support

Remote

support

Help Desk 7 x 24 service 7 x 24 service

Remote troubleshooting 7 x 24 service 7 x 24 service

Online technical support Yes Yes

Software

support

Software upgrade service

for patch and minor

versions

Yes Yes

Software upgrade service

for major versions No Yes

Huawei Enterprise Network eSight Channel Sales Guide 3 Selling Points and Sales Strategy

Issue 32 (2013-11-20) Huawei Proprietary and Confidential

Copyright copy Huawei Technologies Co Ltd

13

33 Product Certification

Software Server RoHS

Software Server CE-SDoc

eSight Enterprise Operation And Maintenance System CE-SDoc

eSight Enterprise Operation And Maintenance System RoHS

Huawei Enterprise Network eSight Channel Sales Guide 4 eSight Sales and Quotation Modes

Issue 32 (2013-11-20) Huawei Proprietary and Confidential

Copyright copy Huawei Technologies Co Ltd

14

4 eSight Sales and Quotation Modes

41 eSight Quotation Mode The eSight quotation mode matches the enterprise network mode with various editions

meeting different enterprise requirements eSight service management components are

configured on the eSight platform with a management device license More service

components with licenses can be added

The eSight license follows the scale and incremental design of the industry eSight

licenses are packed for sale

42 Product License Architecture

For details about quotation items see Huawei eSight Full Ordering Guide

Huawei Enterprise Network eSight Channel Sales Guide 5 Document and Help Channels

Issue 32 (2013-11-20) Huawei Proprietary and Confidential

Copyright copy Huawei Technologies Co Ltd

15

5 Document and Help Channels

51 Documents

eSight product documents are available at

httpsupporthuaweicomenterpriseproductsupportpid=6725036ampidAbsPath=7919710|985

6717|7923123|9858904|6725036

Huawei provides detailed documents and smooth help channels for agents For more

information visit

httpenterprisehuaweicomilinkenenterprisepartnerspartners-zonechannel-data-toolprod

ucts-infonetwork-infrastructureesightindexhtm

Huawei Enterprise Network eSight Channel Sales Guide 5 Document and Help Channels

Issue 32 (2013-11-20) Huawei Proprietary and Confidential

Copyright copy Huawei Technologies Co Ltd

16

Copyrightcopy2013 Huawei Technologies Co Ltd All Rights Reserved

The information contained in this document is for reference purpose only and is subject to

change or withdrawal according to specific customer requirements and conditions

Huawei Enterprise Network eSight Channel Sales Guide 1 eSight Overall Sales Strategy

Issue 32 (2013-11-20) Huawei Proprietary and Confidential

Copyright copy Huawei Technologies Co Ltd

5

14 Market Opportunities

141 Third-Party Device Management Capability of eSight Help Win Network Expansion and Migration Projects

Background Some devices on a live network are from other vendors and are managed by a third-party

NMS A unified NMS is required to implement unified management of all devices on the

network

Solution and Customer Benefit eSight can manage devices from more than 30 vendors

eSight can provide basic device management capabilities for new devices within a month

since the devices support the SNMPTelnet protocol The basic device management

capability includes management on basic device information such as manufacturer

device type device version interface information performance and panel link

discovery universal alarms IP addresses and configuration files

142 Hierarchical Network Management Is Recommended When an Enterprise Has a Headquarters and Many Branches

Background OampM personnel in the branches want to manage devices in the branches independently

The headquarters NMS only monitors the branch status There are more than 5000

network elements (NEs) on the network

Solution and Customer Benefit Use hierarchical network management by deploying one eSight professional edition in

the headquarters and one eSight standard edition in each branch

The eSight systems in the headquarters and branches are physically isolated The

headquarters eSight can know network status of branches while the branch eSight can

manage devices in each branch independently

143 Customers Focus on Network Quality Monitoring (Latency Packet Loss Rate and Jitter) and Traffic Monitoring

Background Enterprises require that the networks leased from carriers of high quality

Enterprises want to monitor network traffic to provide guarantee for key applications

Enterprises want to obtain statistics on latency packet loss rate and jitter through ping

operations

Huawei Enterprise Network eSight Channel Sales Guide 1 eSight Overall Sales Strategy

Issue 32 (2013-11-20) Huawei Proprietary and Confidential

Copyright copy Huawei Technologies Co Ltd

6

Solution and Customer Benefit eSight provides the SLA Manager and NTA components to meet these requirements

SLA Manager must work with the NQA feature of devices while NTA must work with

the NetSteam feature

144 Customers Focus on NAT Source Tracing Online Behavior Analysis and Network Security

Background NAT is required at enterprise egress to meet conformity audit requirements

Enterprises use Huawei USG or ASG products to provide user behavior management

Customers want a product that can manage gateway security policies in a unified manner

evaluate policy rationality and give security suggestions

Solution and Customer Benefit eSight provides the LogCenter and Secure Center components to meet these

requirements

145 Customers Focus on Network Reliability

Background Customers require that when one NMS in an area powers off the other NMS can take

over to monitor the network

Customers require that when one NMS in an area becomes faulty the other NMS can

take over to monitor and manage the network

Customers have sufficient budget

Solution and Customer Benefit eSight can be used with the Veritas software to provide dual server (with Linux operating

system) backup meeting customers reliability requirements

Huawei Enterprise Network eSight Channel Sales Guide 2 eSight Portfolio

Issue 32 (2013-11-20) Huawei Proprietary and Confidential

Copyright copy Huawei Technologies Co Ltd

7

2 eSight Portfolio

21 eSight Component Overview

eSight provides a unified OampM platform and a wide variety of components for enterprise

users catering for differentiated OampM demands

For detailed description about eSight see Huawei eSight Full Product Datasheet

Component Description

eSight Unified Network

Management Platform

Provides compact standard and professional editions for

enterprise users

In addition to unified management of devices from various

vendors topology management fault management performance

management smart configuration tool configuration file

management and Simple Network Management Protocol

(SNMP) northbound interface the eSight Unified Network

Management Platform allows users to customize third-party

devices helping establish a network management system

customized to their specific needs

eSight Smart Reporter Provides preset report templates to meet requirements in most

management scenarios

Provides a professional report design tool for users to customize

statistics reports

eSight SLA Manager Integrates with devices Network Quality Analysis (NQA)

function to diagnose and measure link performance between

network devices 24x7 and displays Quality of Service (QoS)

statistics

Administrators can set the QoS threshold eSight notifies

administrators remotely when QoS reaches the threshold

Administrators can use the quick diagnosis function to monitor

link performance in real time and diagnose faults which

improves management efficiency

Huawei Enterprise Network eSight Channel Sales Guide 2 eSight Portfolio

Issue 32 (2013-11-20) Huawei Proprietary and Confidential

Copyright copy Huawei Technologies Co Ltd

8

Component Description

eSight Network Traffic

Analyzer

Collects router and Layer 3 switch traffic analyzes network

traffic based on NetFlow NetStream and sFlow protocols and

allows users to customize reports This helps network

administrators monitor traffic and bandwidth usage and detect

network bottlenecks in a timely manner providing evidence for

network planning and fault diagnosis

eSight LogCenter

Manager

Provides a platform for collecting storing and auditing multiple

types of large-scale logs in a unified manner

Manages logs from Huawei and other vendors devices

Provides industrial leading NAT tracing and security events

analysis functions

eSight WLAN Manager Provides integrated management of wired and wireless

networks

Supports wizard configuration to improve deployment

efficiency of wireless services

Displays information about WLAN network quality

interference sources wireless intrusion and access terminals

Supports one-click diagnosis interference source locating

access terminal locating and spectrum analysis at the terminal

side and network side to implement highly-efficient

troubleshooting

eSight MPLS VPN

Manager

Integrates scattered VPN information into visible management

objects and displays the information using figures and graphs

Provides End-to-End (E2E) service deployment and hierarchical

fault diagnosis capabilities Administrators can easily deploy

monitor and diagnose VPN services to provide quality and

reliability guarantee for key services

eSight MPLS Tunnel

Manager

Automatically discovers Multiprotocol Label Switching

(MPLS) Traffic Engineering (TE) and Label Distribution

Protocol (LDP) tunnels that have been deployed on the network

monitors tunnels in real time dynamically displays tunnel

running status and monitors active-standby switchover and

bypasses

eSight IPSec VPN

Manager

Automatically discovers IPSec VPN services on the hub-spoke

and site-to-site networks and provides all-round monitoring and

diagnosis functions including service alarm status monitoring

service topology performance monitoring service diagnosis

and historical tunnel information display

eSight Secure Center Provides unified security services management functions for the

entire network including Huawei firewalls Unified Threat

Management (UTM) and Access Routers (AR)

Provides policy redundancy analysis risk analysis policy

matching analysis and comprehensive analysis for USG series

firewalls to provide basis for policy optimization

Huawei Enterprise Network eSight Channel Sales Guide 2 eSight Portfolio

Issue 32 (2013-11-20) Huawei Proprietary and Confidential

Copyright copy Huawei Technologies Co Ltd

9

Component Description

eSight DC nCenter Monitors network resources (including physical servers VMs

vSwitches and TOR switches) displays the topology of virtual

resources and physical devices and dynamically adjusts

physical network profiles based on VM changes

22 Competition Analysis

For detailed information about comparison between Huawei eSight and HP (H3C) iMC see

Huawei eSight vs HP(H3C) iMC Mapping

For detailed information about comparison between Huawei eSight and Cisco product see

Huawei eSight vs Cisco Mapping

Huawei Enterprise Network eSight Channel Sales Guide 3 Selling Points and Sales Strategy

Issue 32 (2013-11-20) Huawei Proprietary and Confidential

Copyright copy Huawei Technologies Co Ltd

10

3 Selling Points and Sales Strategy

31 Selling Points

311 Key Message

One Management Unified wired and wireless network management

Multi-vendor device management

Unified network and security device management

One Policy Rule-based policy management and 5W1H-based access control (5W1H indicates user

identity terminal type resource type access time access location and access mode)

Rich security policies that enhance terminal security

Full guest access lifecycle solution

Easy to Use Visualized management

Easy troubleshooting

User-friendly Graphical User Interface (GUI)

312 Recommended Components and Scenarios

Component Scenario

eSight

compactstandardprofessional

eSight Smart Reporter

Customer focus basic monitoring alarm performance

configuration file and report management

eSight SLA Manager Customer focus latency packet loss rate and jitter

Devices must support the NQA feature

Huawei Enterprise Network eSight Channel Sales Guide 3 Selling Points and Sales Strategy

Issue 32 (2013-11-20) Huawei Proprietary and Confidential

Copyright copy Huawei Technologies Co Ltd

11

Component Scenario

eSight NTA Manager Customer focus traffic distribution and bandwidth usage

Devices must support the NetFlow NetStream and sFlow

features

eSight LogCenter Customer focus NAT source tracing online behavior

analysis and network security

eSight WLAN Manager Customer focus unified wired and wireless network

management wireless positioning spectrum analysis and

WIDS management

eSight MPLS VPN Manager

eSight MPLS Tunnel Manager

Customer focus MPLS VPN management

eSight IPSec VPN Manager Customer focus IPSec VPN management

eSight Secure Center Customer focus Analysis and suggestions on

configuration and optimization of security policies

eSight DC nCenter Customer focus unified management of physical and

virtual resources and dynamical adjustment of network

policies upon VM changes

32 Sales Policy and Restriction

321 Sales Policy and Restriction

1 Huawei eSight and Policy Center are two independent products and they can be

configured on the same or different servers Users can log in to Huawei eSight and

Policy Center simultaneously For details see Huawei eSight Configuration of Software

and Hardware

2 The following components of Huawei eSight do not support HA and the Linux operating

system LogCenter Manager Secure Center and Network Traffic Analyzer

3 Huawei servers are recommended for eSight If customers purchase servers from other

vendors they must read Huawei eSight Configuration of Software and Hardware

carefully to determine the server models

322 Upgrade Scenarios

eSight provides upgrade services through warranty and maintenance The details are as

follows

In China

minus By default Huawei provides three-month support services for eSight software from

the date of shipment

minus If customers purchase warranty and maintenance Huawei provides upgrade versions

including the C version R version and patches If customers need to upgrade

services for more than one year they can place an order independently

Huawei Enterprise Network eSight Channel Sales Guide 3 Selling Points and Sales Strategy

Issue 32 (2013-11-20) Huawei Proprietary and Confidential

Copyright copy Huawei Technologies Co Ltd

12

Service Type Service Item Hi-Care Application Software Support

Hi-Care Application Software

Upgrade Support

Gold Gold+

Remote

support

Help Desk 7 x 24 service 7 x 24 service

Remote troubleshooting 7 x 24 x 30 Min 7 x 24 x 30 Min

Online technical support Yes Yes

Software

support

Software upgrade service

for patch and minor

versions

Yes Yes

Software upgrade service

for major versions No Yes

Active

support

Health check No 4year

Service plan and report No Yes

Outside of China

minus Hi-Care Application Software Support provides C version upgrade and patches

minus Hi-Care Application Software Upgrade Support provides R version upgrade

minus By default Huawei provides one-year support services for eSight software If

customers need to upgrade services for more than one year they can place an order

independently

minus The warranty and maintenance fee is calculated each year starting from 90 days after

the date of shipment

Offering Service Type

Service Item Hi-Care Application Software Support

Hi-Care Application Software Upgrade Support

Application

software

maintenance

support

Remote

support

Help Desk 7 x 24 service 7 x 24 service

Remote troubleshooting 7 x 24 service 7 x 24 service

Online technical support Yes Yes

Software

support

Software upgrade service

for patch and minor

versions

Yes Yes

Software upgrade service

for major versions No Yes

Huawei Enterprise Network eSight Channel Sales Guide 3 Selling Points and Sales Strategy

Issue 32 (2013-11-20) Huawei Proprietary and Confidential

Copyright copy Huawei Technologies Co Ltd

13

33 Product Certification

Software Server RoHS

Software Server CE-SDoc

eSight Enterprise Operation And Maintenance System CE-SDoc

eSight Enterprise Operation And Maintenance System RoHS

Huawei Enterprise Network eSight Channel Sales Guide 4 eSight Sales and Quotation Modes

Issue 32 (2013-11-20) Huawei Proprietary and Confidential

Copyright copy Huawei Technologies Co Ltd

14

4 eSight Sales and Quotation Modes

41 eSight Quotation Mode The eSight quotation mode matches the enterprise network mode with various editions

meeting different enterprise requirements eSight service management components are

configured on the eSight platform with a management device license More service

components with licenses can be added

The eSight license follows the scale and incremental design of the industry eSight

licenses are packed for sale

42 Product License Architecture

For details about quotation items see Huawei eSight Full Ordering Guide

Huawei Enterprise Network eSight Channel Sales Guide 5 Document and Help Channels

Issue 32 (2013-11-20) Huawei Proprietary and Confidential

Copyright copy Huawei Technologies Co Ltd

15

5 Document and Help Channels

51 Documents

eSight product documents are available at

httpsupporthuaweicomenterpriseproductsupportpid=6725036ampidAbsPath=7919710|985

6717|7923123|9858904|6725036

Huawei provides detailed documents and smooth help channels for agents For more

information visit

httpenterprisehuaweicomilinkenenterprisepartnerspartners-zonechannel-data-toolprod

ucts-infonetwork-infrastructureesightindexhtm

Huawei Enterprise Network eSight Channel Sales Guide 5 Document and Help Channels

Issue 32 (2013-11-20) Huawei Proprietary and Confidential

Copyright copy Huawei Technologies Co Ltd

16

Copyrightcopy2013 Huawei Technologies Co Ltd All Rights Reserved

The information contained in this document is for reference purpose only and is subject to

change or withdrawal according to specific customer requirements and conditions

Huawei Enterprise Network eSight Channel Sales Guide 1 eSight Overall Sales Strategy

Issue 32 (2013-11-20) Huawei Proprietary and Confidential

Copyright copy Huawei Technologies Co Ltd

6

Solution and Customer Benefit eSight provides the SLA Manager and NTA components to meet these requirements

SLA Manager must work with the NQA feature of devices while NTA must work with

the NetSteam feature

144 Customers Focus on NAT Source Tracing Online Behavior Analysis and Network Security

Background NAT is required at enterprise egress to meet conformity audit requirements

Enterprises use Huawei USG or ASG products to provide user behavior management

Customers want a product that can manage gateway security policies in a unified manner

evaluate policy rationality and give security suggestions

Solution and Customer Benefit eSight provides the LogCenter and Secure Center components to meet these

requirements

145 Customers Focus on Network Reliability

Background Customers require that when one NMS in an area powers off the other NMS can take

over to monitor the network

Customers require that when one NMS in an area becomes faulty the other NMS can

take over to monitor and manage the network

Customers have sufficient budget

Solution and Customer Benefit eSight can be used with the Veritas software to provide dual server (with Linux operating

system) backup meeting customers reliability requirements

Huawei Enterprise Network eSight Channel Sales Guide 2 eSight Portfolio

Issue 32 (2013-11-20) Huawei Proprietary and Confidential

Copyright copy Huawei Technologies Co Ltd

7

2 eSight Portfolio

21 eSight Component Overview

eSight provides a unified OampM platform and a wide variety of components for enterprise

users catering for differentiated OampM demands

For detailed description about eSight see Huawei eSight Full Product Datasheet

Component Description

eSight Unified Network

Management Platform

Provides compact standard and professional editions for

enterprise users

In addition to unified management of devices from various

vendors topology management fault management performance

management smart configuration tool configuration file

management and Simple Network Management Protocol

(SNMP) northbound interface the eSight Unified Network

Management Platform allows users to customize third-party

devices helping establish a network management system

customized to their specific needs

eSight Smart Reporter Provides preset report templates to meet requirements in most

management scenarios

Provides a professional report design tool for users to customize

statistics reports

eSight SLA Manager Integrates with devices Network Quality Analysis (NQA)

function to diagnose and measure link performance between

network devices 24x7 and displays Quality of Service (QoS)

statistics

Administrators can set the QoS threshold eSight notifies

administrators remotely when QoS reaches the threshold

Administrators can use the quick diagnosis function to monitor

link performance in real time and diagnose faults which

improves management efficiency

Huawei Enterprise Network eSight Channel Sales Guide 2 eSight Portfolio

Issue 32 (2013-11-20) Huawei Proprietary and Confidential

Copyright copy Huawei Technologies Co Ltd

8

Component Description

eSight Network Traffic

Analyzer

Collects router and Layer 3 switch traffic analyzes network

traffic based on NetFlow NetStream and sFlow protocols and

allows users to customize reports This helps network

administrators monitor traffic and bandwidth usage and detect

network bottlenecks in a timely manner providing evidence for

network planning and fault diagnosis

eSight LogCenter

Manager

Provides a platform for collecting storing and auditing multiple

types of large-scale logs in a unified manner

Manages logs from Huawei and other vendors devices

Provides industrial leading NAT tracing and security events

analysis functions

eSight WLAN Manager Provides integrated management of wired and wireless

networks

Supports wizard configuration to improve deployment

efficiency of wireless services

Displays information about WLAN network quality

interference sources wireless intrusion and access terminals

Supports one-click diagnosis interference source locating

access terminal locating and spectrum analysis at the terminal

side and network side to implement highly-efficient

troubleshooting

eSight MPLS VPN

Manager

Integrates scattered VPN information into visible management

objects and displays the information using figures and graphs

Provides End-to-End (E2E) service deployment and hierarchical

fault diagnosis capabilities Administrators can easily deploy

monitor and diagnose VPN services to provide quality and

reliability guarantee for key services

eSight MPLS Tunnel

Manager

Automatically discovers Multiprotocol Label Switching

(MPLS) Traffic Engineering (TE) and Label Distribution

Protocol (LDP) tunnels that have been deployed on the network

monitors tunnels in real time dynamically displays tunnel

running status and monitors active-standby switchover and

bypasses

eSight IPSec VPN

Manager

Automatically discovers IPSec VPN services on the hub-spoke

and site-to-site networks and provides all-round monitoring and

diagnosis functions including service alarm status monitoring

service topology performance monitoring service diagnosis

and historical tunnel information display

eSight Secure Center Provides unified security services management functions for the

entire network including Huawei firewalls Unified Threat

Management (UTM) and Access Routers (AR)

Provides policy redundancy analysis risk analysis policy

matching analysis and comprehensive analysis for USG series

firewalls to provide basis for policy optimization

Huawei Enterprise Network eSight Channel Sales Guide 2 eSight Portfolio

Issue 32 (2013-11-20) Huawei Proprietary and Confidential

Copyright copy Huawei Technologies Co Ltd

9

Component Description

eSight DC nCenter Monitors network resources (including physical servers VMs

vSwitches and TOR switches) displays the topology of virtual

resources and physical devices and dynamically adjusts

physical network profiles based on VM changes

22 Competition Analysis

For detailed information about comparison between Huawei eSight and HP (H3C) iMC see

Huawei eSight vs HP(H3C) iMC Mapping

For detailed information about comparison between Huawei eSight and Cisco product see

Huawei eSight vs Cisco Mapping

Huawei Enterprise Network eSight Channel Sales Guide 3 Selling Points and Sales Strategy

Issue 32 (2013-11-20) Huawei Proprietary and Confidential

Copyright copy Huawei Technologies Co Ltd

10

3 Selling Points and Sales Strategy

31 Selling Points

311 Key Message

One Management Unified wired and wireless network management

Multi-vendor device management

Unified network and security device management

One Policy Rule-based policy management and 5W1H-based access control (5W1H indicates user

identity terminal type resource type access time access location and access mode)

Rich security policies that enhance terminal security

Full guest access lifecycle solution

Easy to Use Visualized management

Easy troubleshooting

User-friendly Graphical User Interface (GUI)

312 Recommended Components and Scenarios

Component Scenario

eSight

compactstandardprofessional

eSight Smart Reporter

Customer focus basic monitoring alarm performance

configuration file and report management

eSight SLA Manager Customer focus latency packet loss rate and jitter

Devices must support the NQA feature

Huawei Enterprise Network eSight Channel Sales Guide 3 Selling Points and Sales Strategy

Issue 32 (2013-11-20) Huawei Proprietary and Confidential

Copyright copy Huawei Technologies Co Ltd

11

Component Scenario

eSight NTA Manager Customer focus traffic distribution and bandwidth usage

Devices must support the NetFlow NetStream and sFlow

features

eSight LogCenter Customer focus NAT source tracing online behavior

analysis and network security

eSight WLAN Manager Customer focus unified wired and wireless network

management wireless positioning spectrum analysis and

WIDS management

eSight MPLS VPN Manager

eSight MPLS Tunnel Manager

Customer focus MPLS VPN management

eSight IPSec VPN Manager Customer focus IPSec VPN management

eSight Secure Center Customer focus Analysis and suggestions on

configuration and optimization of security policies

eSight DC nCenter Customer focus unified management of physical and

virtual resources and dynamical adjustment of network

policies upon VM changes

32 Sales Policy and Restriction

321 Sales Policy and Restriction

1 Huawei eSight and Policy Center are two independent products and they can be

configured on the same or different servers Users can log in to Huawei eSight and

Policy Center simultaneously For details see Huawei eSight Configuration of Software

and Hardware

2 The following components of Huawei eSight do not support HA and the Linux operating

system LogCenter Manager Secure Center and Network Traffic Analyzer

3 Huawei servers are recommended for eSight If customers purchase servers from other

vendors they must read Huawei eSight Configuration of Software and Hardware

carefully to determine the server models

322 Upgrade Scenarios

eSight provides upgrade services through warranty and maintenance The details are as

follows

In China

minus By default Huawei provides three-month support services for eSight software from

the date of shipment

minus If customers purchase warranty and maintenance Huawei provides upgrade versions

including the C version R version and patches If customers need to upgrade

services for more than one year they can place an order independently

Huawei Enterprise Network eSight Channel Sales Guide 3 Selling Points and Sales Strategy

Issue 32 (2013-11-20) Huawei Proprietary and Confidential

Copyright copy Huawei Technologies Co Ltd

12

Service Type Service Item Hi-Care Application Software Support

Hi-Care Application Software

Upgrade Support

Gold Gold+

Remote

support

Help Desk 7 x 24 service 7 x 24 service

Remote troubleshooting 7 x 24 x 30 Min 7 x 24 x 30 Min

Online technical support Yes Yes

Software

support

Software upgrade service

for patch and minor

versions

Yes Yes

Software upgrade service

for major versions No Yes

Active

support

Health check No 4year

Service plan and report No Yes

Outside of China

minus Hi-Care Application Software Support provides C version upgrade and patches

minus Hi-Care Application Software Upgrade Support provides R version upgrade

minus By default Huawei provides one-year support services for eSight software If

customers need to upgrade services for more than one year they can place an order

independently

minus The warranty and maintenance fee is calculated each year starting from 90 days after

the date of shipment

Offering Service Type

Service Item Hi-Care Application Software Support

Hi-Care Application Software Upgrade Support

Application

software

maintenance

support

Remote

support

Help Desk 7 x 24 service 7 x 24 service

Remote troubleshooting 7 x 24 service 7 x 24 service

Online technical support Yes Yes

Software

support

Software upgrade service

for patch and minor

versions

Yes Yes

Software upgrade service

for major versions No Yes

Huawei Enterprise Network eSight Channel Sales Guide 3 Selling Points and Sales Strategy

Issue 32 (2013-11-20) Huawei Proprietary and Confidential

Copyright copy Huawei Technologies Co Ltd

13

33 Product Certification

Software Server RoHS

Software Server CE-SDoc

eSight Enterprise Operation And Maintenance System CE-SDoc

eSight Enterprise Operation And Maintenance System RoHS

Huawei Enterprise Network eSight Channel Sales Guide 4 eSight Sales and Quotation Modes

Issue 32 (2013-11-20) Huawei Proprietary and Confidential

Copyright copy Huawei Technologies Co Ltd

14

4 eSight Sales and Quotation Modes

41 eSight Quotation Mode The eSight quotation mode matches the enterprise network mode with various editions

meeting different enterprise requirements eSight service management components are

configured on the eSight platform with a management device license More service

components with licenses can be added

The eSight license follows the scale and incremental design of the industry eSight

licenses are packed for sale

42 Product License Architecture

For details about quotation items see Huawei eSight Full Ordering Guide

Huawei Enterprise Network eSight Channel Sales Guide 5 Document and Help Channels

Issue 32 (2013-11-20) Huawei Proprietary and Confidential

Copyright copy Huawei Technologies Co Ltd

15

5 Document and Help Channels

51 Documents

eSight product documents are available at

httpsupporthuaweicomenterpriseproductsupportpid=6725036ampidAbsPath=7919710|985

6717|7923123|9858904|6725036

Huawei provides detailed documents and smooth help channels for agents For more

information visit

httpenterprisehuaweicomilinkenenterprisepartnerspartners-zonechannel-data-toolprod

ucts-infonetwork-infrastructureesightindexhtm

Huawei Enterprise Network eSight Channel Sales Guide 5 Document and Help Channels

Issue 32 (2013-11-20) Huawei Proprietary and Confidential

Copyright copy Huawei Technologies Co Ltd

16

Copyrightcopy2013 Huawei Technologies Co Ltd All Rights Reserved

The information contained in this document is for reference purpose only and is subject to

change or withdrawal according to specific customer requirements and conditions

Huawei Enterprise Network eSight Channel Sales Guide 2 eSight Portfolio

Issue 32 (2013-11-20) Huawei Proprietary and Confidential

Copyright copy Huawei Technologies Co Ltd

7

2 eSight Portfolio

21 eSight Component Overview

eSight provides a unified OampM platform and a wide variety of components for enterprise

users catering for differentiated OampM demands

For detailed description about eSight see Huawei eSight Full Product Datasheet

Component Description

eSight Unified Network

Management Platform

Provides compact standard and professional editions for

enterprise users

In addition to unified management of devices from various

vendors topology management fault management performance

management smart configuration tool configuration file

management and Simple Network Management Protocol

(SNMP) northbound interface the eSight Unified Network

Management Platform allows users to customize third-party

devices helping establish a network management system

customized to their specific needs

eSight Smart Reporter Provides preset report templates to meet requirements in most

management scenarios

Provides a professional report design tool for users to customize

statistics reports

eSight SLA Manager Integrates with devices Network Quality Analysis (NQA)

function to diagnose and measure link performance between

network devices 24x7 and displays Quality of Service (QoS)

statistics

Administrators can set the QoS threshold eSight notifies

administrators remotely when QoS reaches the threshold

Administrators can use the quick diagnosis function to monitor

link performance in real time and diagnose faults which

improves management efficiency

Huawei Enterprise Network eSight Channel Sales Guide 2 eSight Portfolio

Issue 32 (2013-11-20) Huawei Proprietary and Confidential

Copyright copy Huawei Technologies Co Ltd

8

Component Description

eSight Network Traffic

Analyzer

Collects router and Layer 3 switch traffic analyzes network

traffic based on NetFlow NetStream and sFlow protocols and

allows users to customize reports This helps network

administrators monitor traffic and bandwidth usage and detect

network bottlenecks in a timely manner providing evidence for

network planning and fault diagnosis

eSight LogCenter

Manager

Provides a platform for collecting storing and auditing multiple

types of large-scale logs in a unified manner

Manages logs from Huawei and other vendors devices

Provides industrial leading NAT tracing and security events

analysis functions

eSight WLAN Manager Provides integrated management of wired and wireless

networks

Supports wizard configuration to improve deployment

efficiency of wireless services

Displays information about WLAN network quality

interference sources wireless intrusion and access terminals

Supports one-click diagnosis interference source locating

access terminal locating and spectrum analysis at the terminal

side and network side to implement highly-efficient

troubleshooting

eSight MPLS VPN

Manager

Integrates scattered VPN information into visible management

objects and displays the information using figures and graphs

Provides End-to-End (E2E) service deployment and hierarchical

fault diagnosis capabilities Administrators can easily deploy

monitor and diagnose VPN services to provide quality and

reliability guarantee for key services

eSight MPLS Tunnel

Manager

Automatically discovers Multiprotocol Label Switching

(MPLS) Traffic Engineering (TE) and Label Distribution

Protocol (LDP) tunnels that have been deployed on the network

monitors tunnels in real time dynamically displays tunnel

running status and monitors active-standby switchover and

bypasses

eSight IPSec VPN

Manager

Automatically discovers IPSec VPN services on the hub-spoke

and site-to-site networks and provides all-round monitoring and

diagnosis functions including service alarm status monitoring

service topology performance monitoring service diagnosis

and historical tunnel information display

eSight Secure Center Provides unified security services management functions for the

entire network including Huawei firewalls Unified Threat

Management (UTM) and Access Routers (AR)

Provides policy redundancy analysis risk analysis policy

matching analysis and comprehensive analysis for USG series

firewalls to provide basis for policy optimization

Huawei Enterprise Network eSight Channel Sales Guide 2 eSight Portfolio

Issue 32 (2013-11-20) Huawei Proprietary and Confidential

Copyright copy Huawei Technologies Co Ltd

9

Component Description

eSight DC nCenter Monitors network resources (including physical servers VMs

vSwitches and TOR switches) displays the topology of virtual

resources and physical devices and dynamically adjusts

physical network profiles based on VM changes

22 Competition Analysis

For detailed information about comparison between Huawei eSight and HP (H3C) iMC see

Huawei eSight vs HP(H3C) iMC Mapping

For detailed information about comparison between Huawei eSight and Cisco product see

Huawei eSight vs Cisco Mapping

Huawei Enterprise Network eSight Channel Sales Guide 3 Selling Points and Sales Strategy

Issue 32 (2013-11-20) Huawei Proprietary and Confidential

Copyright copy Huawei Technologies Co Ltd

10

3 Selling Points and Sales Strategy

31 Selling Points

311 Key Message

One Management Unified wired and wireless network management

Multi-vendor device management

Unified network and security device management

One Policy Rule-based policy management and 5W1H-based access control (5W1H indicates user

identity terminal type resource type access time access location and access mode)

Rich security policies that enhance terminal security

Full guest access lifecycle solution

Easy to Use Visualized management

Easy troubleshooting

User-friendly Graphical User Interface (GUI)

312 Recommended Components and Scenarios

Component Scenario

eSight

compactstandardprofessional

eSight Smart Reporter

Customer focus basic monitoring alarm performance

configuration file and report management

eSight SLA Manager Customer focus latency packet loss rate and jitter

Devices must support the NQA feature

Huawei Enterprise Network eSight Channel Sales Guide 3 Selling Points and Sales Strategy

Issue 32 (2013-11-20) Huawei Proprietary and Confidential

Copyright copy Huawei Technologies Co Ltd

11

Component Scenario

eSight NTA Manager Customer focus traffic distribution and bandwidth usage

Devices must support the NetFlow NetStream and sFlow

features

eSight LogCenter Customer focus NAT source tracing online behavior

analysis and network security

eSight WLAN Manager Customer focus unified wired and wireless network

management wireless positioning spectrum analysis and

WIDS management

eSight MPLS VPN Manager

eSight MPLS Tunnel Manager

Customer focus MPLS VPN management

eSight IPSec VPN Manager Customer focus IPSec VPN management

eSight Secure Center Customer focus Analysis and suggestions on

configuration and optimization of security policies

eSight DC nCenter Customer focus unified management of physical and

virtual resources and dynamical adjustment of network

policies upon VM changes

32 Sales Policy and Restriction

321 Sales Policy and Restriction

1 Huawei eSight and Policy Center are two independent products and they can be

configured on the same or different servers Users can log in to Huawei eSight and

Policy Center simultaneously For details see Huawei eSight Configuration of Software

and Hardware

2 The following components of Huawei eSight do not support HA and the Linux operating

system LogCenter Manager Secure Center and Network Traffic Analyzer

3 Huawei servers are recommended for eSight If customers purchase servers from other

vendors they must read Huawei eSight Configuration of Software and Hardware

carefully to determine the server models

322 Upgrade Scenarios

eSight provides upgrade services through warranty and maintenance The details are as

follows

In China

minus By default Huawei provides three-month support services for eSight software from

the date of shipment

minus If customers purchase warranty and maintenance Huawei provides upgrade versions

including the C version R version and patches If customers need to upgrade

services for more than one year they can place an order independently

Huawei Enterprise Network eSight Channel Sales Guide 3 Selling Points and Sales Strategy

Issue 32 (2013-11-20) Huawei Proprietary and Confidential

Copyright copy Huawei Technologies Co Ltd

12

Service Type Service Item Hi-Care Application Software Support

Hi-Care Application Software

Upgrade Support

Gold Gold+

Remote

support

Help Desk 7 x 24 service 7 x 24 service

Remote troubleshooting 7 x 24 x 30 Min 7 x 24 x 30 Min

Online technical support Yes Yes

Software

support

Software upgrade service

for patch and minor

versions

Yes Yes

Software upgrade service

for major versions No Yes

Active

support

Health check No 4year

Service plan and report No Yes

Outside of China

minus Hi-Care Application Software Support provides C version upgrade and patches

minus Hi-Care Application Software Upgrade Support provides R version upgrade

minus By default Huawei provides one-year support services for eSight software If

customers need to upgrade services for more than one year they can place an order

independently

minus The warranty and maintenance fee is calculated each year starting from 90 days after

the date of shipment

Offering Service Type

Service Item Hi-Care Application Software Support

Hi-Care Application Software Upgrade Support

Application

software

maintenance

support

Remote

support

Help Desk 7 x 24 service 7 x 24 service

Remote troubleshooting 7 x 24 service 7 x 24 service

Online technical support Yes Yes

Software

support

Software upgrade service

for patch and minor

versions

Yes Yes

Software upgrade service

for major versions No Yes

Huawei Enterprise Network eSight Channel Sales Guide 3 Selling Points and Sales Strategy

Issue 32 (2013-11-20) Huawei Proprietary and Confidential

Copyright copy Huawei Technologies Co Ltd

13

33 Product Certification

Software Server RoHS

Software Server CE-SDoc

eSight Enterprise Operation And Maintenance System CE-SDoc

eSight Enterprise Operation And Maintenance System RoHS

Huawei Enterprise Network eSight Channel Sales Guide 4 eSight Sales and Quotation Modes

Issue 32 (2013-11-20) Huawei Proprietary and Confidential

Copyright copy Huawei Technologies Co Ltd

14

4 eSight Sales and Quotation Modes

41 eSight Quotation Mode The eSight quotation mode matches the enterprise network mode with various editions

meeting different enterprise requirements eSight service management components are

configured on the eSight platform with a management device license More service

components with licenses can be added

The eSight license follows the scale and incremental design of the industry eSight

licenses are packed for sale

42 Product License Architecture

For details about quotation items see Huawei eSight Full Ordering Guide

Huawei Enterprise Network eSight Channel Sales Guide 5 Document and Help Channels

Issue 32 (2013-11-20) Huawei Proprietary and Confidential

Copyright copy Huawei Technologies Co Ltd

15

5 Document and Help Channels

51 Documents

eSight product documents are available at

httpsupporthuaweicomenterpriseproductsupportpid=6725036ampidAbsPath=7919710|985

6717|7923123|9858904|6725036

Huawei provides detailed documents and smooth help channels for agents For more

information visit

httpenterprisehuaweicomilinkenenterprisepartnerspartners-zonechannel-data-toolprod

ucts-infonetwork-infrastructureesightindexhtm

Huawei Enterprise Network eSight Channel Sales Guide 5 Document and Help Channels

Issue 32 (2013-11-20) Huawei Proprietary and Confidential

Copyright copy Huawei Technologies Co Ltd

16

Copyrightcopy2013 Huawei Technologies Co Ltd All Rights Reserved

The information contained in this document is for reference purpose only and is subject to

change or withdrawal according to specific customer requirements and conditions

Huawei Enterprise Network eSight Channel Sales Guide 2 eSight Portfolio

Issue 32 (2013-11-20) Huawei Proprietary and Confidential

Copyright copy Huawei Technologies Co Ltd

8

Component Description

eSight Network Traffic

Analyzer

Collects router and Layer 3 switch traffic analyzes network

traffic based on NetFlow NetStream and sFlow protocols and

allows users to customize reports This helps network

administrators monitor traffic and bandwidth usage and detect

network bottlenecks in a timely manner providing evidence for

network planning and fault diagnosis

eSight LogCenter

Manager

Provides a platform for collecting storing and auditing multiple

types of large-scale logs in a unified manner

Manages logs from Huawei and other vendors devices

Provides industrial leading NAT tracing and security events

analysis functions

eSight WLAN Manager Provides integrated management of wired and wireless

networks

Supports wizard configuration to improve deployment

efficiency of wireless services

Displays information about WLAN network quality

interference sources wireless intrusion and access terminals

Supports one-click diagnosis interference source locating

access terminal locating and spectrum analysis at the terminal

side and network side to implement highly-efficient

troubleshooting

eSight MPLS VPN

Manager

Integrates scattered VPN information into visible management

objects and displays the information using figures and graphs

Provides End-to-End (E2E) service deployment and hierarchical

fault diagnosis capabilities Administrators can easily deploy

monitor and diagnose VPN services to provide quality and

reliability guarantee for key services

eSight MPLS Tunnel

Manager

Automatically discovers Multiprotocol Label Switching

(MPLS) Traffic Engineering (TE) and Label Distribution

Protocol (LDP) tunnels that have been deployed on the network

monitors tunnels in real time dynamically displays tunnel

running status and monitors active-standby switchover and

bypasses

eSight IPSec VPN

Manager

Automatically discovers IPSec VPN services on the hub-spoke

and site-to-site networks and provides all-round monitoring and

diagnosis functions including service alarm status monitoring

service topology performance monitoring service diagnosis

and historical tunnel information display

eSight Secure Center Provides unified security services management functions for the

entire network including Huawei firewalls Unified Threat

Management (UTM) and Access Routers (AR)

Provides policy redundancy analysis risk analysis policy

matching analysis and comprehensive analysis for USG series

firewalls to provide basis for policy optimization

Huawei Enterprise Network eSight Channel Sales Guide 2 eSight Portfolio

Issue 32 (2013-11-20) Huawei Proprietary and Confidential

Copyright copy Huawei Technologies Co Ltd

9

Component Description

eSight DC nCenter Monitors network resources (including physical servers VMs

vSwitches and TOR switches) displays the topology of virtual

resources and physical devices and dynamically adjusts

physical network profiles based on VM changes

22 Competition Analysis

For detailed information about comparison between Huawei eSight and HP (H3C) iMC see

Huawei eSight vs HP(H3C) iMC Mapping

For detailed information about comparison between Huawei eSight and Cisco product see

Huawei eSight vs Cisco Mapping

Huawei Enterprise Network eSight Channel Sales Guide 3 Selling Points and Sales Strategy

Issue 32 (2013-11-20) Huawei Proprietary and Confidential

Copyright copy Huawei Technologies Co Ltd

10

3 Selling Points and Sales Strategy

31 Selling Points

311 Key Message

One Management Unified wired and wireless network management

Multi-vendor device management

Unified network and security device management

One Policy Rule-based policy management and 5W1H-based access control (5W1H indicates user

identity terminal type resource type access time access location and access mode)

Rich security policies that enhance terminal security

Full guest access lifecycle solution

Easy to Use Visualized management

Easy troubleshooting

User-friendly Graphical User Interface (GUI)

312 Recommended Components and Scenarios

Component Scenario

eSight

compactstandardprofessional

eSight Smart Reporter

Customer focus basic monitoring alarm performance

configuration file and report management

eSight SLA Manager Customer focus latency packet loss rate and jitter

Devices must support the NQA feature

Huawei Enterprise Network eSight Channel Sales Guide 3 Selling Points and Sales Strategy

Issue 32 (2013-11-20) Huawei Proprietary and Confidential

Copyright copy Huawei Technologies Co Ltd

11

Component Scenario

eSight NTA Manager Customer focus traffic distribution and bandwidth usage

Devices must support the NetFlow NetStream and sFlow

features

eSight LogCenter Customer focus NAT source tracing online behavior

analysis and network security

eSight WLAN Manager Customer focus unified wired and wireless network

management wireless positioning spectrum analysis and

WIDS management

eSight MPLS VPN Manager

eSight MPLS Tunnel Manager

Customer focus MPLS VPN management

eSight IPSec VPN Manager Customer focus IPSec VPN management

eSight Secure Center Customer focus Analysis and suggestions on

configuration and optimization of security policies

eSight DC nCenter Customer focus unified management of physical and

virtual resources and dynamical adjustment of network

policies upon VM changes

32 Sales Policy and Restriction

321 Sales Policy and Restriction

1 Huawei eSight and Policy Center are two independent products and they can be

configured on the same or different servers Users can log in to Huawei eSight and

Policy Center simultaneously For details see Huawei eSight Configuration of Software

and Hardware

2 The following components of Huawei eSight do not support HA and the Linux operating

system LogCenter Manager Secure Center and Network Traffic Analyzer

3 Huawei servers are recommended for eSight If customers purchase servers from other

vendors they must read Huawei eSight Configuration of Software and Hardware

carefully to determine the server models

322 Upgrade Scenarios

eSight provides upgrade services through warranty and maintenance The details are as

follows

In China

minus By default Huawei provides three-month support services for eSight software from

the date of shipment

minus If customers purchase warranty and maintenance Huawei provides upgrade versions

including the C version R version and patches If customers need to upgrade

services for more than one year they can place an order independently

Huawei Enterprise Network eSight Channel Sales Guide 3 Selling Points and Sales Strategy

Issue 32 (2013-11-20) Huawei Proprietary and Confidential

Copyright copy Huawei Technologies Co Ltd

12

Service Type Service Item Hi-Care Application Software Support

Hi-Care Application Software

Upgrade Support

Gold Gold+

Remote

support

Help Desk 7 x 24 service 7 x 24 service

Remote troubleshooting 7 x 24 x 30 Min 7 x 24 x 30 Min

Online technical support Yes Yes

Software

support

Software upgrade service

for patch and minor

versions

Yes Yes

Software upgrade service

for major versions No Yes

Active

support

Health check No 4year

Service plan and report No Yes

Outside of China

minus Hi-Care Application Software Support provides C version upgrade and patches

minus Hi-Care Application Software Upgrade Support provides R version upgrade

minus By default Huawei provides one-year support services for eSight software If

customers need to upgrade services for more than one year they can place an order

independently

minus The warranty and maintenance fee is calculated each year starting from 90 days after

the date of shipment

Offering Service Type

Service Item Hi-Care Application Software Support

Hi-Care Application Software Upgrade Support

Application

software

maintenance

support

Remote

support

Help Desk 7 x 24 service 7 x 24 service

Remote troubleshooting 7 x 24 service 7 x 24 service

Online technical support Yes Yes

Software

support

Software upgrade service

for patch and minor

versions

Yes Yes

Software upgrade service

for major versions No Yes

Huawei Enterprise Network eSight Channel Sales Guide 3 Selling Points and Sales Strategy

Issue 32 (2013-11-20) Huawei Proprietary and Confidential

Copyright copy Huawei Technologies Co Ltd

13

33 Product Certification

Software Server RoHS

Software Server CE-SDoc

eSight Enterprise Operation And Maintenance System CE-SDoc

eSight Enterprise Operation And Maintenance System RoHS

Huawei Enterprise Network eSight Channel Sales Guide 4 eSight Sales and Quotation Modes

Issue 32 (2013-11-20) Huawei Proprietary and Confidential

Copyright copy Huawei Technologies Co Ltd

14

4 eSight Sales and Quotation Modes

41 eSight Quotation Mode The eSight quotation mode matches the enterprise network mode with various editions

meeting different enterprise requirements eSight service management components are

configured on the eSight platform with a management device license More service

components with licenses can be added

The eSight license follows the scale and incremental design of the industry eSight

licenses are packed for sale

42 Product License Architecture

For details about quotation items see Huawei eSight Full Ordering Guide

Huawei Enterprise Network eSight Channel Sales Guide 5 Document and Help Channels

Issue 32 (2013-11-20) Huawei Proprietary and Confidential

Copyright copy Huawei Technologies Co Ltd

15

5 Document and Help Channels

51 Documents

eSight product documents are available at

httpsupporthuaweicomenterpriseproductsupportpid=6725036ampidAbsPath=7919710|985

6717|7923123|9858904|6725036

Huawei provides detailed documents and smooth help channels for agents For more

information visit

httpenterprisehuaweicomilinkenenterprisepartnerspartners-zonechannel-data-toolprod

ucts-infonetwork-infrastructureesightindexhtm

Huawei Enterprise Network eSight Channel Sales Guide 5 Document and Help Channels

Issue 32 (2013-11-20) Huawei Proprietary and Confidential

Copyright copy Huawei Technologies Co Ltd

16

Copyrightcopy2013 Huawei Technologies Co Ltd All Rights Reserved

The information contained in this document is for reference purpose only and is subject to

change or withdrawal according to specific customer requirements and conditions

Huawei Enterprise Network eSight Channel Sales Guide 2 eSight Portfolio

Issue 32 (2013-11-20) Huawei Proprietary and Confidential

Copyright copy Huawei Technologies Co Ltd

9

Component Description

eSight DC nCenter Monitors network resources (including physical servers VMs

vSwitches and TOR switches) displays the topology of virtual

resources and physical devices and dynamically adjusts

physical network profiles based on VM changes

22 Competition Analysis

For detailed information about comparison between Huawei eSight and HP (H3C) iMC see

Huawei eSight vs HP(H3C) iMC Mapping

For detailed information about comparison between Huawei eSight and Cisco product see

Huawei eSight vs Cisco Mapping

Huawei Enterprise Network eSight Channel Sales Guide 3 Selling Points and Sales Strategy

Issue 32 (2013-11-20) Huawei Proprietary and Confidential

Copyright copy Huawei Technologies Co Ltd

10

3 Selling Points and Sales Strategy

31 Selling Points

311 Key Message

One Management Unified wired and wireless network management

Multi-vendor device management

Unified network and security device management

One Policy Rule-based policy management and 5W1H-based access control (5W1H indicates user

identity terminal type resource type access time access location and access mode)

Rich security policies that enhance terminal security

Full guest access lifecycle solution

Easy to Use Visualized management

Easy troubleshooting

User-friendly Graphical User Interface (GUI)

312 Recommended Components and Scenarios

Component Scenario

eSight

compactstandardprofessional

eSight Smart Reporter

Customer focus basic monitoring alarm performance

configuration file and report management

eSight SLA Manager Customer focus latency packet loss rate and jitter

Devices must support the NQA feature

Huawei Enterprise Network eSight Channel Sales Guide 3 Selling Points and Sales Strategy

Issue 32 (2013-11-20) Huawei Proprietary and Confidential

Copyright copy Huawei Technologies Co Ltd

11

Component Scenario

eSight NTA Manager Customer focus traffic distribution and bandwidth usage

Devices must support the NetFlow NetStream and sFlow

features

eSight LogCenter Customer focus NAT source tracing online behavior

analysis and network security

eSight WLAN Manager Customer focus unified wired and wireless network

management wireless positioning spectrum analysis and

WIDS management

eSight MPLS VPN Manager

eSight MPLS Tunnel Manager

Customer focus MPLS VPN management

eSight IPSec VPN Manager Customer focus IPSec VPN management

eSight Secure Center Customer focus Analysis and suggestions on

configuration and optimization of security policies

eSight DC nCenter Customer focus unified management of physical and

virtual resources and dynamical adjustment of network

policies upon VM changes

32 Sales Policy and Restriction

321 Sales Policy and Restriction

1 Huawei eSight and Policy Center are two independent products and they can be

configured on the same or different servers Users can log in to Huawei eSight and

Policy Center simultaneously For details see Huawei eSight Configuration of Software

and Hardware

2 The following components of Huawei eSight do not support HA and the Linux operating

system LogCenter Manager Secure Center and Network Traffic Analyzer

3 Huawei servers are recommended for eSight If customers purchase servers from other

vendors they must read Huawei eSight Configuration of Software and Hardware

carefully to determine the server models

322 Upgrade Scenarios

eSight provides upgrade services through warranty and maintenance The details are as

follows

In China

minus By default Huawei provides three-month support services for eSight software from

the date of shipment

minus If customers purchase warranty and maintenance Huawei provides upgrade versions

including the C version R version and patches If customers need to upgrade

services for more than one year they can place an order independently

Huawei Enterprise Network eSight Channel Sales Guide 3 Selling Points and Sales Strategy

Issue 32 (2013-11-20) Huawei Proprietary and Confidential

Copyright copy Huawei Technologies Co Ltd

12

Service Type Service Item Hi-Care Application Software Support

Hi-Care Application Software

Upgrade Support

Gold Gold+

Remote

support

Help Desk 7 x 24 service 7 x 24 service

Remote troubleshooting 7 x 24 x 30 Min 7 x 24 x 30 Min

Online technical support Yes Yes

Software

support

Software upgrade service

for patch and minor

versions

Yes Yes

Software upgrade service

for major versions No Yes

Active

support

Health check No 4year

Service plan and report No Yes

Outside of China

minus Hi-Care Application Software Support provides C version upgrade and patches

minus Hi-Care Application Software Upgrade Support provides R version upgrade

minus By default Huawei provides one-year support services for eSight software If

customers need to upgrade services for more than one year they can place an order

independently

minus The warranty and maintenance fee is calculated each year starting from 90 days after

the date of shipment

Offering Service Type

Service Item Hi-Care Application Software Support

Hi-Care Application Software Upgrade Support

Application

software

maintenance

support

Remote

support

Help Desk 7 x 24 service 7 x 24 service

Remote troubleshooting 7 x 24 service 7 x 24 service

Online technical support Yes Yes

Software

support

Software upgrade service

for patch and minor

versions

Yes Yes

Software upgrade service

for major versions No Yes

Huawei Enterprise Network eSight Channel Sales Guide 3 Selling Points and Sales Strategy

Issue 32 (2013-11-20) Huawei Proprietary and Confidential

Copyright copy Huawei Technologies Co Ltd

13

33 Product Certification

Software Server RoHS

Software Server CE-SDoc

eSight Enterprise Operation And Maintenance System CE-SDoc

eSight Enterprise Operation And Maintenance System RoHS

Huawei Enterprise Network eSight Channel Sales Guide 4 eSight Sales and Quotation Modes

Issue 32 (2013-11-20) Huawei Proprietary and Confidential

Copyright copy Huawei Technologies Co Ltd

14

4 eSight Sales and Quotation Modes

41 eSight Quotation Mode The eSight quotation mode matches the enterprise network mode with various editions

meeting different enterprise requirements eSight service management components are

configured on the eSight platform with a management device license More service

components with licenses can be added

The eSight license follows the scale and incremental design of the industry eSight

licenses are packed for sale

42 Product License Architecture

For details about quotation items see Huawei eSight Full Ordering Guide

Huawei Enterprise Network eSight Channel Sales Guide 5 Document and Help Channels

Issue 32 (2013-11-20) Huawei Proprietary and Confidential

Copyright copy Huawei Technologies Co Ltd

15

5 Document and Help Channels

51 Documents

eSight product documents are available at

httpsupporthuaweicomenterpriseproductsupportpid=6725036ampidAbsPath=7919710|985

6717|7923123|9858904|6725036

Huawei provides detailed documents and smooth help channels for agents For more

information visit

httpenterprisehuaweicomilinkenenterprisepartnerspartners-zonechannel-data-toolprod

ucts-infonetwork-infrastructureesightindexhtm

Huawei Enterprise Network eSight Channel Sales Guide 5 Document and Help Channels

Issue 32 (2013-11-20) Huawei Proprietary and Confidential

Copyright copy Huawei Technologies Co Ltd

16

Copyrightcopy2013 Huawei Technologies Co Ltd All Rights Reserved

The information contained in this document is for reference purpose only and is subject to

change or withdrawal according to specific customer requirements and conditions

Huawei Enterprise Network eSight Channel Sales Guide 3 Selling Points and Sales Strategy

Issue 32 (2013-11-20) Huawei Proprietary and Confidential

Copyright copy Huawei Technologies Co Ltd

10

3 Selling Points and Sales Strategy

31 Selling Points

311 Key Message

One Management Unified wired and wireless network management

Multi-vendor device management

Unified network and security device management

One Policy Rule-based policy management and 5W1H-based access control (5W1H indicates user

identity terminal type resource type access time access location and access mode)

Rich security policies that enhance terminal security

Full guest access lifecycle solution

Easy to Use Visualized management

Easy troubleshooting

User-friendly Graphical User Interface (GUI)

312 Recommended Components and Scenarios

Component Scenario

eSight

compactstandardprofessional

eSight Smart Reporter

Customer focus basic monitoring alarm performance

configuration file and report management

eSight SLA Manager Customer focus latency packet loss rate and jitter

Devices must support the NQA feature

Huawei Enterprise Network eSight Channel Sales Guide 3 Selling Points and Sales Strategy

Issue 32 (2013-11-20) Huawei Proprietary and Confidential

Copyright copy Huawei Technologies Co Ltd

11

Component Scenario

eSight NTA Manager Customer focus traffic distribution and bandwidth usage

Devices must support the NetFlow NetStream and sFlow

features

eSight LogCenter Customer focus NAT source tracing online behavior

analysis and network security

eSight WLAN Manager Customer focus unified wired and wireless network

management wireless positioning spectrum analysis and

WIDS management

eSight MPLS VPN Manager

eSight MPLS Tunnel Manager

Customer focus MPLS VPN management

eSight IPSec VPN Manager Customer focus IPSec VPN management

eSight Secure Center Customer focus Analysis and suggestions on

configuration and optimization of security policies

eSight DC nCenter Customer focus unified management of physical and

virtual resources and dynamical adjustment of network

policies upon VM changes

32 Sales Policy and Restriction

321 Sales Policy and Restriction

1 Huawei eSight and Policy Center are two independent products and they can be

configured on the same or different servers Users can log in to Huawei eSight and

Policy Center simultaneously For details see Huawei eSight Configuration of Software

and Hardware

2 The following components of Huawei eSight do not support HA and the Linux operating

system LogCenter Manager Secure Center and Network Traffic Analyzer

3 Huawei servers are recommended for eSight If customers purchase servers from other

vendors they must read Huawei eSight Configuration of Software and Hardware

carefully to determine the server models

322 Upgrade Scenarios

eSight provides upgrade services through warranty and maintenance The details are as

follows

In China

minus By default Huawei provides three-month support services for eSight software from

the date of shipment

minus If customers purchase warranty and maintenance Huawei provides upgrade versions

including the C version R version and patches If customers need to upgrade

services for more than one year they can place an order independently

Huawei Enterprise Network eSight Channel Sales Guide 3 Selling Points and Sales Strategy

Issue 32 (2013-11-20) Huawei Proprietary and Confidential

Copyright copy Huawei Technologies Co Ltd

12

Service Type Service Item Hi-Care Application Software Support

Hi-Care Application Software

Upgrade Support

Gold Gold+

Remote

support

Help Desk 7 x 24 service 7 x 24 service

Remote troubleshooting 7 x 24 x 30 Min 7 x 24 x 30 Min

Online technical support Yes Yes

Software

support

Software upgrade service

for patch and minor

versions

Yes Yes

Software upgrade service

for major versions No Yes

Active

support

Health check No 4year

Service plan and report No Yes

Outside of China

minus Hi-Care Application Software Support provides C version upgrade and patches

minus Hi-Care Application Software Upgrade Support provides R version upgrade

minus By default Huawei provides one-year support services for eSight software If

customers need to upgrade services for more than one year they can place an order

independently

minus The warranty and maintenance fee is calculated each year starting from 90 days after

the date of shipment

Offering Service Type

Service Item Hi-Care Application Software Support

Hi-Care Application Software Upgrade Support

Application

software

maintenance

support

Remote

support

Help Desk 7 x 24 service 7 x 24 service

Remote troubleshooting 7 x 24 service 7 x 24 service

Online technical support Yes Yes

Software

support

Software upgrade service

for patch and minor

versions

Yes Yes

Software upgrade service

for major versions No Yes

Huawei Enterprise Network eSight Channel Sales Guide 3 Selling Points and Sales Strategy

Issue 32 (2013-11-20) Huawei Proprietary and Confidential

Copyright copy Huawei Technologies Co Ltd

13

33 Product Certification

Software Server RoHS

Software Server CE-SDoc

eSight Enterprise Operation And Maintenance System CE-SDoc

eSight Enterprise Operation And Maintenance System RoHS

Huawei Enterprise Network eSight Channel Sales Guide 4 eSight Sales and Quotation Modes

Issue 32 (2013-11-20) Huawei Proprietary and Confidential

Copyright copy Huawei Technologies Co Ltd

14

4 eSight Sales and Quotation Modes

41 eSight Quotation Mode The eSight quotation mode matches the enterprise network mode with various editions

meeting different enterprise requirements eSight service management components are

configured on the eSight platform with a management device license More service

components with licenses can be added

The eSight license follows the scale and incremental design of the industry eSight

licenses are packed for sale

42 Product License Architecture

For details about quotation items see Huawei eSight Full Ordering Guide

Huawei Enterprise Network eSight Channel Sales Guide 5 Document and Help Channels

Issue 32 (2013-11-20) Huawei Proprietary and Confidential

Copyright copy Huawei Technologies Co Ltd

15

5 Document and Help Channels

51 Documents

eSight product documents are available at

httpsupporthuaweicomenterpriseproductsupportpid=6725036ampidAbsPath=7919710|985

6717|7923123|9858904|6725036

Huawei provides detailed documents and smooth help channels for agents For more

information visit

httpenterprisehuaweicomilinkenenterprisepartnerspartners-zonechannel-data-toolprod

ucts-infonetwork-infrastructureesightindexhtm

Huawei Enterprise Network eSight Channel Sales Guide 5 Document and Help Channels

Issue 32 (2013-11-20) Huawei Proprietary and Confidential

Copyright copy Huawei Technologies Co Ltd

16

Copyrightcopy2013 Huawei Technologies Co Ltd All Rights Reserved

The information contained in this document is for reference purpose only and is subject to

change or withdrawal according to specific customer requirements and conditions

Huawei Enterprise Network eSight Channel Sales Guide 3 Selling Points and Sales Strategy

Issue 32 (2013-11-20) Huawei Proprietary and Confidential

Copyright copy Huawei Technologies Co Ltd

11

Component Scenario

eSight NTA Manager Customer focus traffic distribution and bandwidth usage

Devices must support the NetFlow NetStream and sFlow

features

eSight LogCenter Customer focus NAT source tracing online behavior

analysis and network security

eSight WLAN Manager Customer focus unified wired and wireless network

management wireless positioning spectrum analysis and

WIDS management

eSight MPLS VPN Manager

eSight MPLS Tunnel Manager

Customer focus MPLS VPN management

eSight IPSec VPN Manager Customer focus IPSec VPN management

eSight Secure Center Customer focus Analysis and suggestions on

configuration and optimization of security policies

eSight DC nCenter Customer focus unified management of physical and

virtual resources and dynamical adjustment of network

policies upon VM changes

32 Sales Policy and Restriction

321 Sales Policy and Restriction

1 Huawei eSight and Policy Center are two independent products and they can be

configured on the same or different servers Users can log in to Huawei eSight and

Policy Center simultaneously For details see Huawei eSight Configuration of Software

and Hardware

2 The following components of Huawei eSight do not support HA and the Linux operating

system LogCenter Manager Secure Center and Network Traffic Analyzer

3 Huawei servers are recommended for eSight If customers purchase servers from other

vendors they must read Huawei eSight Configuration of Software and Hardware

carefully to determine the server models

322 Upgrade Scenarios

eSight provides upgrade services through warranty and maintenance The details are as

follows

In China

minus By default Huawei provides three-month support services for eSight software from

the date of shipment

minus If customers purchase warranty and maintenance Huawei provides upgrade versions

including the C version R version and patches If customers need to upgrade

services for more than one year they can place an order independently

Huawei Enterprise Network eSight Channel Sales Guide 3 Selling Points and Sales Strategy

Issue 32 (2013-11-20) Huawei Proprietary and Confidential

Copyright copy Huawei Technologies Co Ltd

12

Service Type Service Item Hi-Care Application Software Support

Hi-Care Application Software

Upgrade Support

Gold Gold+

Remote

support

Help Desk 7 x 24 service 7 x 24 service

Remote troubleshooting 7 x 24 x 30 Min 7 x 24 x 30 Min

Online technical support Yes Yes

Software

support

Software upgrade service

for patch and minor

versions

Yes Yes

Software upgrade service

for major versions No Yes

Active

support

Health check No 4year

Service plan and report No Yes

Outside of China

minus Hi-Care Application Software Support provides C version upgrade and patches

minus Hi-Care Application Software Upgrade Support provides R version upgrade

minus By default Huawei provides one-year support services for eSight software If

customers need to upgrade services for more than one year they can place an order

independently

minus The warranty and maintenance fee is calculated each year starting from 90 days after

the date of shipment

Offering Service Type

Service Item Hi-Care Application Software Support

Hi-Care Application Software Upgrade Support

Application

software

maintenance

support

Remote

support

Help Desk 7 x 24 service 7 x 24 service

Remote troubleshooting 7 x 24 service 7 x 24 service

Online technical support Yes Yes

Software

support

Software upgrade service

for patch and minor

versions

Yes Yes

Software upgrade service

for major versions No Yes

Huawei Enterprise Network eSight Channel Sales Guide 3 Selling Points and Sales Strategy

Issue 32 (2013-11-20) Huawei Proprietary and Confidential

Copyright copy Huawei Technologies Co Ltd

13

33 Product Certification

Software Server RoHS

Software Server CE-SDoc

eSight Enterprise Operation And Maintenance System CE-SDoc

eSight Enterprise Operation And Maintenance System RoHS

Huawei Enterprise Network eSight Channel Sales Guide 4 eSight Sales and Quotation Modes

Issue 32 (2013-11-20) Huawei Proprietary and Confidential

Copyright copy Huawei Technologies Co Ltd

14

4 eSight Sales and Quotation Modes

41 eSight Quotation Mode The eSight quotation mode matches the enterprise network mode with various editions

meeting different enterprise requirements eSight service management components are

configured on the eSight platform with a management device license More service

components with licenses can be added

The eSight license follows the scale and incremental design of the industry eSight

licenses are packed for sale

42 Product License Architecture

For details about quotation items see Huawei eSight Full Ordering Guide

Huawei Enterprise Network eSight Channel Sales Guide 5 Document and Help Channels

Issue 32 (2013-11-20) Huawei Proprietary and Confidential

Copyright copy Huawei Technologies Co Ltd

15

5 Document and Help Channels

51 Documents

eSight product documents are available at

httpsupporthuaweicomenterpriseproductsupportpid=6725036ampidAbsPath=7919710|985

6717|7923123|9858904|6725036

Huawei provides detailed documents and smooth help channels for agents For more

information visit

httpenterprisehuaweicomilinkenenterprisepartnerspartners-zonechannel-data-toolprod

ucts-infonetwork-infrastructureesightindexhtm

Huawei Enterprise Network eSight Channel Sales Guide 5 Document and Help Channels

Issue 32 (2013-11-20) Huawei Proprietary and Confidential

Copyright copy Huawei Technologies Co Ltd

16

Copyrightcopy2013 Huawei Technologies Co Ltd All Rights Reserved

The information contained in this document is for reference purpose only and is subject to

change or withdrawal according to specific customer requirements and conditions

Huawei Enterprise Network eSight Channel Sales Guide 3 Selling Points and Sales Strategy

Issue 32 (2013-11-20) Huawei Proprietary and Confidential

Copyright copy Huawei Technologies Co Ltd

12

Service Type Service Item Hi-Care Application Software Support

Hi-Care Application Software

Upgrade Support

Gold Gold+

Remote

support

Help Desk 7 x 24 service 7 x 24 service

Remote troubleshooting 7 x 24 x 30 Min 7 x 24 x 30 Min

Online technical support Yes Yes

Software

support

Software upgrade service

for patch and minor

versions

Yes Yes

Software upgrade service

for major versions No Yes

Active

support

Health check No 4year

Service plan and report No Yes

Outside of China

minus Hi-Care Application Software Support provides C version upgrade and patches

minus Hi-Care Application Software Upgrade Support provides R version upgrade

minus By default Huawei provides one-year support services for eSight software If

customers need to upgrade services for more than one year they can place an order

independently

minus The warranty and maintenance fee is calculated each year starting from 90 days after

the date of shipment

Offering Service Type

Service Item Hi-Care Application Software Support

Hi-Care Application Software Upgrade Support

Application

software

maintenance

support

Remote

support

Help Desk 7 x 24 service 7 x 24 service

Remote troubleshooting 7 x 24 service 7 x 24 service

Online technical support Yes Yes

Software

support

Software upgrade service

for patch and minor

versions

Yes Yes

Software upgrade service

for major versions No Yes

Huawei Enterprise Network eSight Channel Sales Guide 3 Selling Points and Sales Strategy

Issue 32 (2013-11-20) Huawei Proprietary and Confidential

Copyright copy Huawei Technologies Co Ltd

13

33 Product Certification

Software Server RoHS

Software Server CE-SDoc

eSight Enterprise Operation And Maintenance System CE-SDoc

eSight Enterprise Operation And Maintenance System RoHS

Huawei Enterprise Network eSight Channel Sales Guide 4 eSight Sales and Quotation Modes

Issue 32 (2013-11-20) Huawei Proprietary and Confidential

Copyright copy Huawei Technologies Co Ltd

14

4 eSight Sales and Quotation Modes

41 eSight Quotation Mode The eSight quotation mode matches the enterprise network mode with various editions

meeting different enterprise requirements eSight service management components are

configured on the eSight platform with a management device license More service

components with licenses can be added

The eSight license follows the scale and incremental design of the industry eSight

licenses are packed for sale

42 Product License Architecture

For details about quotation items see Huawei eSight Full Ordering Guide

Huawei Enterprise Network eSight Channel Sales Guide 5 Document and Help Channels

Issue 32 (2013-11-20) Huawei Proprietary and Confidential

Copyright copy Huawei Technologies Co Ltd

15

5 Document and Help Channels

51 Documents

eSight product documents are available at

httpsupporthuaweicomenterpriseproductsupportpid=6725036ampidAbsPath=7919710|985

6717|7923123|9858904|6725036

Huawei provides detailed documents and smooth help channels for agents For more

information visit

httpenterprisehuaweicomilinkenenterprisepartnerspartners-zonechannel-data-toolprod

ucts-infonetwork-infrastructureesightindexhtm

Huawei Enterprise Network eSight Channel Sales Guide 5 Document and Help Channels

Issue 32 (2013-11-20) Huawei Proprietary and Confidential

Copyright copy Huawei Technologies Co Ltd

16

Copyrightcopy2013 Huawei Technologies Co Ltd All Rights Reserved

The information contained in this document is for reference purpose only and is subject to

change or withdrawal according to specific customer requirements and conditions

Huawei Enterprise Network eSight Channel Sales Guide 3 Selling Points and Sales Strategy

Issue 32 (2013-11-20) Huawei Proprietary and Confidential

Copyright copy Huawei Technologies Co Ltd

13

33 Product Certification

Software Server RoHS

Software Server CE-SDoc

eSight Enterprise Operation And Maintenance System CE-SDoc

eSight Enterprise Operation And Maintenance System RoHS

Huawei Enterprise Network eSight Channel Sales Guide 4 eSight Sales and Quotation Modes

Issue 32 (2013-11-20) Huawei Proprietary and Confidential

Copyright copy Huawei Technologies Co Ltd

14

4 eSight Sales and Quotation Modes

41 eSight Quotation Mode The eSight quotation mode matches the enterprise network mode with various editions

meeting different enterprise requirements eSight service management components are

configured on the eSight platform with a management device license More service

components with licenses can be added

The eSight license follows the scale and incremental design of the industry eSight

licenses are packed for sale

42 Product License Architecture

For details about quotation items see Huawei eSight Full Ordering Guide

Huawei Enterprise Network eSight Channel Sales Guide 5 Document and Help Channels

Issue 32 (2013-11-20) Huawei Proprietary and Confidential

Copyright copy Huawei Technologies Co Ltd

15

5 Document and Help Channels

51 Documents

eSight product documents are available at

httpsupporthuaweicomenterpriseproductsupportpid=6725036ampidAbsPath=7919710|985

6717|7923123|9858904|6725036

Huawei provides detailed documents and smooth help channels for agents For more

information visit

httpenterprisehuaweicomilinkenenterprisepartnerspartners-zonechannel-data-toolprod

ucts-infonetwork-infrastructureesightindexhtm

Huawei Enterprise Network eSight Channel Sales Guide 5 Document and Help Channels

Issue 32 (2013-11-20) Huawei Proprietary and Confidential

Copyright copy Huawei Technologies Co Ltd

16

Copyrightcopy2013 Huawei Technologies Co Ltd All Rights Reserved

The information contained in this document is for reference purpose only and is subject to

change or withdrawal according to specific customer requirements and conditions

Huawei Enterprise Network eSight Channel Sales Guide 4 eSight Sales and Quotation Modes

Issue 32 (2013-11-20) Huawei Proprietary and Confidential

Copyright copy Huawei Technologies Co Ltd

14

4 eSight Sales and Quotation Modes

41 eSight Quotation Mode The eSight quotation mode matches the enterprise network mode with various editions

meeting different enterprise requirements eSight service management components are

configured on the eSight platform with a management device license More service

components with licenses can be added

The eSight license follows the scale and incremental design of the industry eSight

licenses are packed for sale

42 Product License Architecture

For details about quotation items see Huawei eSight Full Ordering Guide

Huawei Enterprise Network eSight Channel Sales Guide 5 Document and Help Channels

Issue 32 (2013-11-20) Huawei Proprietary and Confidential

Copyright copy Huawei Technologies Co Ltd

15

5 Document and Help Channels

51 Documents

eSight product documents are available at

httpsupporthuaweicomenterpriseproductsupportpid=6725036ampidAbsPath=7919710|985

6717|7923123|9858904|6725036

Huawei provides detailed documents and smooth help channels for agents For more

information visit

httpenterprisehuaweicomilinkenenterprisepartnerspartners-zonechannel-data-toolprod

ucts-infonetwork-infrastructureesightindexhtm

Huawei Enterprise Network eSight Channel Sales Guide 5 Document and Help Channels

Issue 32 (2013-11-20) Huawei Proprietary and Confidential

Copyright copy Huawei Technologies Co Ltd

16

Copyrightcopy2013 Huawei Technologies Co Ltd All Rights Reserved

The information contained in this document is for reference purpose only and is subject to

change or withdrawal according to specific customer requirements and conditions

Huawei Enterprise Network eSight Channel Sales Guide 5 Document and Help Channels

Issue 32 (2013-11-20) Huawei Proprietary and Confidential

Copyright copy Huawei Technologies Co Ltd

15

5 Document and Help Channels

51 Documents

eSight product documents are available at

httpsupporthuaweicomenterpriseproductsupportpid=6725036ampidAbsPath=7919710|985

6717|7923123|9858904|6725036

Huawei provides detailed documents and smooth help channels for agents For more

information visit

httpenterprisehuaweicomilinkenenterprisepartnerspartners-zonechannel-data-toolprod

ucts-infonetwork-infrastructureesightindexhtm

Huawei Enterprise Network eSight Channel Sales Guide 5 Document and Help Channels

Issue 32 (2013-11-20) Huawei Proprietary and Confidential

Copyright copy Huawei Technologies Co Ltd

16

Copyrightcopy2013 Huawei Technologies Co Ltd All Rights Reserved

The information contained in this document is for reference purpose only and is subject to

change or withdrawal according to specific customer requirements and conditions

Huawei Enterprise Network eSight Channel Sales Guide 5 Document and Help Channels

Issue 32 (2013-11-20) Huawei Proprietary and Confidential

Copyright copy Huawei Technologies Co Ltd

16

Copyrightcopy2013 Huawei Technologies Co Ltd All Rights Reserved

The information contained in this document is for reference purpose only and is subject to

change or withdrawal according to specific customer requirements and conditions